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HP (Hewlett-Packard) H3Y93AARABA manual

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Table of contents for the manual

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    1 2” (3 0cm)[...]

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    http://www.hp.c om/go/contactHP http://welcome.hp .com/country/us/en/wwcontact_us.html[...]

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    [...]

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    Copyright and License © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to chang e without notice. The only warranties for Hewlett-Packard products and services are set forth in the express statements accompanying such products and services. Nothing herein should be construed as constituting an [...]

  • Page 5

    1 Getting information Type of information Where to find ● Set up you r compute r. Quick Setup (t his Guide) ● Use the comp uter. ● Connect to th e Internet. Quick Setup (t his Guide) ● Recover factory settings. Troubleshootin g and Mainte nance Guide o n your computer. At the bottom of your screen, click on Start , then click HP Help and Su[...]

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    Type of information Where to find ● Find comp uter warra nty information. ● Get technical support. Limited Warr anty and Support Guide or the Warranty and S upport Information inc luded with your computer. Or Click Start , click All Programs , and t hen click HP User Manuals . ● Get up-to-date information and help from the Windo ws community.[...]

  • Page 7

    2 Setting up your computer WARNING! To reduce the risk of electr ic al shock or damage to your equipment: • Place the computer in a location away from water, dust, moisture, and soot. These can increase the inside temperatur e, or can cause fire or electrocution. • Do not disable the power cord grounding plug. The grounding plug is an important[...]

  • Page 8

    d. Select Download dri vers and softw are (and firmware) , ty pe your computer model name and number in the product f ield, and press Enter. e. If necessary, select your computer model from Product search results . f. Select your computer operating system. g. Click Download next to each update you wish to download. h. Follow the on-screen instructi[...]

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    NOTE: Online Services provides a list of ISPs; however, you might choose another ISP or transfer an existing account to this computer. To transfer existing accounts, follow the instructions provided by the I SP. 3. Using your Internet connection through your ISP, open a web browser and browse the Internet. NOTE: If you have issues connecting to the[...]

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    3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC feat ures audio connectors (h eadphone and Aud io Out ) that are optimized for Beats Audio™ headphones and external aud io systems (purchased separately). Select HP TouchS mart PC models also in clude four Beats- optimized internal speakers and a Beat[...]

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    4 Maintaining your computer Cleaning procedures Keeping your computer system free o f dust, dirt, and heat wil l prolong its life. ● Dust, pet hair, and other particles can build up, creating a bl anket effect; as a result, compo nents can overheat or, in the case of the keyboard and mouse, not work smoothly and effectiv ely. ● Check your s yst[...]

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    Cleaning the keyboard and mouse When cleani ng the keyboard k eys, use a low setting on a battery-powered v acuum cleaner , to avoi d removing key cap s and spr ings. 1. Vacuum between the ke ys of the keyboard a nd along the grooves. 2. Use a clea n, dry clot h and isopro pyl (rubbi ng) alcoho l to clean build up on the keyboard keys an d along it[...]

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    5 Troubleshooting Refer to the documentation provided by the product manufactur er for information about peripheral-s pecific problems, s uch as issu es with a monitor or a printer. The following tables present some issues you might encounter while installing, startin g up, or using your comput er and possible solutions. For more information or for[...]

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    Symptom Possible solution Computer see ms to be locked up and is not responding. Use the Windows Task Manager to close any programs no t responding, or restart the computer : 1. Press the Ctrl+Alt+De lete keys on the k eyboard simultan eously. 2. Click Start Task Manager . 3. Select t he program that is no t respondin g, and th en click End Task . [...]

  • Page 15

    Power Symptom Possible solution Computer doe s not turn off when the Power button is presse d. Press an d hold the Power button until the computer tu rns off. Check Power Settings. Computer s huts down automatically. ● The computer might be in an exc eedingly hot e nvironment. Let it c ool down. ● Ensure that com puter air vents are not block e[...]

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    Keyboard and mouse (general) Symptom Possible solution Keyboard commands and typing are not recognized by the computer . Use the mouse to turn off the computer, unpl ug and reconn e ct the keyboard to the back of your computer, and then restart your computer. Mouse (with cab le) does not work or is not detect ed. Unplug and reconnect th e mouse ca [...]

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    Keyboard and mouse (wireless) Symptom Possible solution Wireless keyboard or mouse does not work or is not detected. ● Ensure that you are us ing the wireless keyboa rd or wireless mouse within range of the receiver, approximately 3 met ers ( 10 fe et) for normal use, and within 30 c m (12 inche s) duri ng initial setu p or for re -synchronizatio[...]

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    Speakers and sound Symptom Possible solution No sound is produced . For Windows 7: 1. Click Start , click Control Pane l , click Action Center , and th en click Troubl eshoot ing . 2. Under Hardware a nd Sound , click Troubleshoo t and audio pla yback . If you are using bu ilt-in monito r speakers, use the monitor front- panel Volume bu tton to adj[...]

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    Symptom Possible solution I cannot conn ect to the Internet. For Windows 7: 1. Click Start , click Control Pane l , click Action Center , and th en click Troubl eshoot ing . 2. Under Network and Internet , click Connect to the Internet . Verify that you a re using the prop er cables for your Internet connection type. Your computer m ight have a dia[...]

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    Updatin g device drivers Complete th e followi ng procedu re to update a driver, or to revert to an earlier version of the driver if the new o ne does not solve your problem: 1. Click Start . 2. Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3. Click the plus sign (+) to expand the ty[...]

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    Software program and hardware driver reinstallation If any of your fa ctory-installed software pro grams or har dware drivers are dama ged, you can reinstall it by usin g the Recovery Manager program (select models only). NOTE: Do not use the Recovery Mana ger program to reinstall so ftware prog rams that ca me on CDs or DVDs included in the comput[...]

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    6 Support information Ways to get help Easy to reach. Easy to use. Award-winn ing HP Customer Support is our promise to help you get the most from your comput er. Whether with tools located on your computer, from information on th e web, by phone, or through your local retailer, you’ll find what you need. Before contacting the HP Customer Care Ce[...]

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    Phone assistance to get you up and running is covered for thirty (30) days from the time you purchased your computer. After th irty (30) da ys, there may be a charge, but the helpful support is still available. Customer support for repairs If your computer needs to be repaired or to have parts replaced, you have two choices: ● You can easily repl[...]

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    Printed in The power to ma ke a change Thank you for your purchase. HP i s dedicated to producing th e high est quality, best performing, and easiest to use computers in the world. HP also designed this product with the environmen t in mind. But to reduce its impact even further, we need your help. Let’s work together to make a change. How you ca[...]