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A good user manual
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Table of contents for the manual
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Page 1
Copyright © 2002-2003 Alea Systems, Inc. Pingo-Photo Rep Pingo-Photo Rep High Performance, Photo-Quality autoloading CD Printer[...]
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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 2 All Rights Reserved. No part of this document may be copied or reproduced in any form or by any means without the prior written consent of Alea Systems, Inc. Alea has made every effort to ensure the accuracy of this manual. However, Alea makes no warranties with respect to this documentation[...]
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Page 3
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 3 1. Introduction to the Pingo-Photo Rep system ................................................................................................ 6 1.1 Software revisions ............................................................................................................................[...]
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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 4 Alea Systems Limited Warranty Alea Systems warrants to the original purchaser that Alea Systems's unmodified products, other than software, shall be free from defects in material and workmanship for: 3 years for CD Printing Autoloading Systems excluding the CD-R duplication drives and a[...]
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Page 5
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 5 EXPRESSLY SET FORTH HEREIN. NO ALEA SYSTEMS DISTRIBUTOR, AGENT, OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR ADDITION TO THIS WARRANTY. IN NO EVENT WILL ALEA SYSTEMS BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABIL[...]
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Page 6
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 6 1. Introduction to the Pingo-Photo Rep system The Pingo Photo system is comprised of three subsystems: • The CD Printer module • The Pingo Rep autoloader • The Pingo Rep control software for Windows 1.1 Software revisions 1.13 The Pingo Rep is now able to print from .PRN file. 1.10 Fir[...]
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Page 7
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 7 2.1 Specifications Black print resolution: up to 600 DPI with black pigmented ink Color print resolution: up to 2400X1200 using premium photo coating Print Heads: HP PhotoREt ink jet technology Printer Model: HP DeskJet 9xx All needed HP printer drivers are included Interface: 8-bit bi-direc[...]
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Page 8
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 8 3. Unpacking the CD Printer and Setting Up Included with the Pingo Photo color CD Printer should be the following items: * Alea CD that includes the following: Pingo Photo Manual CD and Business Card Print Templates Sure Thing Label Software Diskus label software HP Printer Driver Software f[...]
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Page 9
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 9 cleaned (simply wipe the ink off with a moist towel) before the CD is re-introduced into the printer. Failure to follow this procedure may result in damage to the CD- Rs. The dimensions of the printable area on different media varies significantly from brand to brand. For accurate print plac[...]
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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 10 Automatic installation : In the Drivers/PC driver directory of the distribution CD, double click on "install_cda_lpt1.bat". This will install the CD Printer to the LPT1 parallel port. This procedure install the CD Printer driver for Windows NT using parallel connection: All OS - 1[...]
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Page 11
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 11 5.6 Recommended Print Settings The Pingo Photo printer has a wide variety of settings that can enhance images, colors, and text. As a minimum quality setting, it is recommended to use any Photo Coat setting as the media type and "Normal" or "Best" for print quality. Addi[...]
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Page 12
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 12 5.8 Operation of the Pingo Photo printer When the print image and page setup preparations are complete, load a printable CD-R (the CDs must be coated with an ink absorption layer specifically designed for ink jet printing - most major manufacturers offer printable surface CD- Rs in white an[...]
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Page 13
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 13 6. CD Template layout Fig. 4-1 CD print placement referenced to 8.5 X 11 inch letter page. The printable area size shown is maximum possible. Actual print area will vary with media type. Page placement dimensions vary between applications. Business card CDs (63mm X 80MM) use exactly the sam[...]
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Page 14
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 14 7. Printing with Diskus™ or Surething™ label software Please refer to the documentation suplied with the lagel design software The Diskus software is shown on the desk top as follows: The Sure Thing software is shown on the desk top as shown below:[...]
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Page 15
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 15 8. Creating Templates and a Print Mask The Pingo Photo is supplied with print mask files for some of the more popular graphics applications. If you are not able to use a supplied mask or need to modify a mask for a different media size, the following procedure can be used as a guide. These [...]
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Page 16
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 16 Fig. 5-2 Properly placed concentric circles with rectangle mask 7) Create a square larger than the diameter of the larger circle and place it so that there is about a half inch of space on all sides between the circle and square (Fig. 5-2). The square should not extend more than 5.60 inches[...]
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Page 17
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 17 Fig. 5-4 White printing mask layer aligned with non-printing layer 15) Create a new layer and place it below the Printing Mask layer; name this layer CD Content, set it to be visible and to print. 16) Place some graphics or text on the CD Content layer (Fig. 5-5). Fig. 5-5 Square content ma[...]
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Page 18
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 18 9. Troubleshooting the Pingo Photo If an error condition occurs, the correct approach to resolve the problem will minimize the time lost and the unlikely occurrence of damage to the Pingo Photo. The following conditions have occurred during development and testing. In most cases the conditi[...]
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Page 19
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 19 10.1 Using and Caring for your print cartridges The print cartridge status light flashes when one or both of your print cartridges are low on ink, improperly installed, or malfunctioning. It will also flash if you are trying to use the wrong print cartridge type. If the problem is low ink, [...]
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Page 20
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 20 · Once installed, leave the print cartridges in their cradle at all times to keep them from drying out or becoming clogged. · If you store an unsealed print cartridge, do so in an airtight plastic container. · Do not unplug the printer until printing is complete and the print cartridge c[...]
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Page 21
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 21 1. In Windows 98, click Start ®Settings®Control Panel. 2. Double click the System icon. 3. Click the Device Manager tab. 4. Click the plus (+) icon next to the Universal Serial Bus Controller option. If you see a USB host controller and a USB root hub listed, USB is probably enabled. If y[...]
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Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 22 required, but will only apply with prior notification to the customer. Call or email for current bench fees and labor rates. 13. Introduction to Pingo-Photo Rep The Pingo Photo by Alea Systems, inc. is a PC controlled state-of-the-art, tabletop color ink jet printer for printing on the surf[...]
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Page 23
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 23 14.1 System requirements Any computer with a parallel port or USB port can be used to control the Trace Affex CD-Artist. Depending on the user's requirements, application programs used with the printer may vary from high end graphics to simple page layout and word processing programs. [...]
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Page 24
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 24 Take the top foam out and free the main unit. If you want to keep the wooden box unfolded, take the main unit out of it. If you want to keep the wooden box folded (to save space), take the bottom 6 screws out, lift the wooden frame and fold it. To unpack the Pingo Rep Head, take the top 4 s[...]
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Page 25
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 25 Inspect the head to find any damage that may have been caused by transportation. The proper shape of the head is shown above. • Remove the 4 screws securing the top cover to its base • Lift the Pingo Rep top cover and place it flat on the desk/table • Take the CD Printer out of its bo[...]
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Page 26
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 26 • Gently try to move the CD Printer to verify that its sits firmly on its base. • Take the Pingo Rep top cover and put it back on its base. • Mount and tight the hand screws. CD Printer locking holes CD Printer position adjusting plate and pins (2) CD Printer position adjusting plate [...]
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Page 27
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 27 15.1 Connecting Pingo-Photo Rep to a PC Printer connector (Parallel and USB) Printer status connector (DB9) Power connector[...]
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Page 28
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 28 1. Connect the serial cable between the PC COM1 and the Pingo Rep Head control connector. 2. Connect the serial cable between the PC COM2 and the CD Printer DB9 connector. 3. Connect the printer Cable. 4. Power on the CD Printer and the Pingo Rep first, then the PC. Status and tray control [...]
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Page 29
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 29 15.2 Align the CD Printer and run system diagnostics Before the Pingo Photo Rep can be successfully operated you have to verify that: • Power cord is inserted in its receptacle • CD Printer, COM1 and COM2 cables are properly connected to the PC and to the Pingo Rep. • The Pingo Rep pr[...]
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Page 30
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 30 1 1 5 5 . . 2 2 . . 1 1 H H o o w w t t h h e e C C D D R R c c a a r r r r i i e e r r w w o o r r k k s s The Pingo Rep carrier sub system (the beak) is responsible for moving the CDR from any element to any other element of the system. The head sub system is comprised of driving wheels, [...]
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Page 31
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 31 To test the switches, please follow the instructions below: Test the CD GRABBER SWITCH Click on the Down arrow button to move the head down. While the beak is traveling down, push the little plastic pin up as shown below. You should get the "DISK FOUND" message. Test the FREE PATH[...]
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Page 32
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 32 Test the LOST CD SWITCH While the Pingo Rep is in running the SELF TEST cycle, hold the CD down with two fingers while the CD picker attempts to grab it. The CD Picker will attempt to grab the CD twice. If it fails, you should get the message: DISK LOST. 1 1 5 5 . . 2 2 . . 3 3 A A l l i i [...]
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Page 33
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 33 • Close the tray. • Open the tray. • Move the CD picker tip back into the CD hub. Close the CD Picker and move the CD back into the input CD Magazine. 16. Replacing ink cartridges • Remove the four hand screws and gently pull the top cover toward you till it stops. CD fixed centerin[...]
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Page 34
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 34 • While the power is on, lift the CD Printer cover as shown below • The Ink Cartridges will move immediately toward the center of the CD Printer. • Insert the ink cartridges. • Close the CD Printer Tray • Gently push the top cover back. Mount and tight the four hand screws.[...]
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Page 35
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 35 17. Starting the Pingo Rep Application 17.1 Set up the Pingo Rep options: • From the desktop of the computer, click on the Pingo Rep icon • The Pingo Rep application screen will now be displayed: • If the Pingo Rep is unable to detect the hardware, the following screen is displayed: ?[...]
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Page 36
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 36 The SET UP option is organized by three tabs (General, Ports, and Robotics). The "GENERAL" section is divided in three areas: The LOADING MODE deals with the sequencing of the CD Magazines. Two options are available: • Auto sequence : when this option is enabled, the Pingo Rep p[...]
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Page 37
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 37 The "PORT " section is divided in two areas: The SERIAL PORT section deals with the detection of the serial ports used to control the Pingo Rep Head and the CD Printer tray. The selection can be done automatically or you can select which port drives the Head or the tray. Automatic[...]
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Page 38
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 38 17.2 Start the autoloader When the print image and page setup preparations are complete, load the printable CD- Rs (the CDs must be coated with an ink absorption layer specifically designed for ink jet printing - most major manufacturers offer printable surface CD- Rs in white and silver) i[...]
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Page 39
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 39 • To start loading the CD on the CD Printer tray, click on the Start button. • If you have chosen to print from a .PRN file, the display show the following window: • To continue, browse to insert the file name and the number of copies. If you have chosen to print from the Graphic Appl[...]
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Page 40
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 40 To continue the job, reload the empty CD Magazine and click on "Retry". To start a fresh load of 300 CD, load all magazines and reset the input. If you decide to quit the CD Printing, click on the STOP button. 18. Troubleshooting Pingo Rep If an internal printer error occurs, most[...]
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Page 41
Alea Systems, Inc. Rev.1.13 Pingo-Photo Rep User manual 41 18.2 Pingo Photo Error list “11”: Tray jammed on initialization. “12”: Tray not at home when “R” command issued. “13”: Tray did not reach TOF or retracted position. “14”: Tray did not reverse after reaching TOF. “15”: Print did not complete within allotted time. “1[...]