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HP (Hewlett-Packard) HP-PB 10 manual

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Table of contents for the manual

  • Page 1

    Using HP-PB 10/100Base-TX/9000 HP 9000 Networking Manufacturing P art Number: J2760-90017 E0699 U .S .A. © Copyright 1999, Hewlett-P ackard Company .[...]

  • Page 2

    2 Legal Notices The information in this document is subject to change without notice. Hewlett-P ackard makes no warranty of any kind with regard to this manual, including , but not limited to , the implied warranties of merchantability and fitness f or a particular purpose . Hewlett-Pac kard shall not be held liable for errors contained herein or [...]

  • Page 3

    3 California. ©copyright 1980, 1984, 1986 Novell, Inc. ©copyright 1986-1992 Sun Microsystems, Inc . ©copyright 1985-86, 1988 Massachusetts Institute of T echnology . ©copyright 1989-93 The Open Software F oundation, Inc . ©copyright 1986 Digital Equipment Corporation. ©copyright 1990 Motorola, Inc. ©copyright 1990, 1991, 1992 Cornell Univers[...]

  • Page 4

    4[...]

  • Page 5

    Contents 5 1. Installing and Configuring 10/100Base-TX/9000 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Announcements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Required and Optional P atches . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    6 Contents 3. 100Base-TX Resources HP-UX Manual Reference P ages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Logging Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Manual[...]

  • Page 7

    Contents 7 A. 10/100Base-TX Interface Card Statistics RFC 1213 MIB II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 RFC 1284 Ethernet-Like Interface Statistics . . . . . . . . . . . . . . . . . . . . . 91 Create a Record or Map of Y our Internetwork . . . . . . . . . . . . . . . . . . . . . 93 B. Hardwar[...]

  • Page 8

    8 Contents[...]

  • Page 9

    9 1 Installing and Configuring 10/100Base-TX/9000[...]

  • Page 10

    10 Chapter 1 Installing and Configuring 10/100Base-TX/9000 Introduction Introduction The HP-PB 10/100Base-TX/9000 product provides the means for interfacing various types of HP 9000 Series 800 computers to either a 10Base-T or 100Base-TX network. Refer to the Release Notes for the list of supported systems. 100Base-TX is a subset of 100Base-T netw[...]

  • Page 11

    Chapter 1 11 Installing and Configuring 10/100Base-TX/9000 Required and Optional P atches Required and Optional P atches The following patches are required in order to use the HP-PB 10/100Base-TX/9000 card: Server • PHNE_17113—a patch for lanadmin changes on HP-UX 11.x versions. • PHNE_17000—a patch for lanadmin changes on HP-UX 10.20 vers[...]

  • Page 12

    12 Chapter 1 Installing and Configuring 10/100Base-TX/9000 Compatibility and Installation Requirements Compatibility and Installation Requirements F ollowing are the compatibility requirements of the HP-PB 10/100Base-TX/9000: • The HP-PB 10/100Base-TX/9000 card supports autonegotiation and autosensing . Y ou should not normally need to manually [...]

  • Page 13

    Chapter 1 13 Installing and Configuring 10/100Base-TX/9000 Compatibility and Installation Requirements Manual Speed and Duplex Mode Configuration Because the HP-PB 10/100Base-TX/9000 card supports autonegotiation, you should not normally need to manually set the duplex mode. Sometimes you may need to manually set the duplex mode of the card--for [...]

  • Page 14

    14 Chapter 1 Installing and Configuring 10/100Base-TX/9000 Compatibility and Installation Requirements T o list the current speed and duplex mode of the HP-PB 10/100Base-TX/9000 card, use the -x option (NOTE: lowercase x ) of the lanadmin command. Determine the speed and duplex mode of your hub or switch before performing manual configuration as [...]

  • Page 15

    Chapter 1 15 Installing and Configuring 10/100Base-TX/9000 Compatibility and Installation Requirements Manually configuring the speed or duplex setting of a switch port on some switches may disable that switch port from doing autonegotiation. V erify that both the card and the switc h port are operating in the same speed and duplex mode as desire[...]

  • Page 16

    16 Chapter 1 Installing and Configuring 10/100Base-TX/9000 Compatibility and Installation Requirements Autonegotiation and Autosensing Autonegotiation is a mechanism defined in the IEEE 802.3u specification whereby devices sharing a link segment can exchange information and automatically configure themselves to operate at the highest capability[...]

  • Page 17

    Chapter 1 17 Installing and Configuring 10/100Base-TX/9000 Known Pr oblems and W orkarounds a switch, that is autonegotiating , the HP-PB card will autonegotiate with the device to mutually determine the highest possible speed and duplex settings between them. NO TE If the HP-PB 10/100Base-TX/9000 card is connected to a device that does not suppor[...]

  • Page 18

    18 Chapter 1 Installing and Configuring 10/100Base-TX/9000 What Manuals are A vailable What Manuals are A vailable The following documents summarize installation, configuration, verification and troubleshooting of the HP-PB 10/100Base-TX/9000 LAN link: • HP-PB 10/100Base-TX/9000 Quick Installation • Using HP-PB 10/100Base-TX/9000. A vailable[...]

  • Page 19

    Chapter 1 19 Installing and Configuring 10/100Base-TX/9000 Overview of Installation Steps Overview of Installation Steps NO TE The HP 9000 10/100Base-TX/9000 Quick Installation guide lists the steps required to install your 10/100Base-TX/9000 hardware and software . The quick installation guide refers you to complete descriptions of the software i[...]

  • Page 20

    20 Chapter 1 Installing and Configuring 10/100Base-TX/9000 Step 1: Check the 10/100Base-TX Installation Prerequisites Step 1: Check the 10/100Base-TX Installation Prerequisites NO TE The 10/100Base-TX card is a combination card that allows you to connect to a 10Mbit/s 10Base-T or 100 Mbit/s 100Base-TX network. The hardware card will be referred to[...]

  • Page 21

    Chapter 1 21 Installing and Configuring 10/100Base-TX/9000 Step 1: Check the 10/100Base-TX Installation Prerequisites shown in “T able 1: 10/100Base-TX/9000 Card Summary . ” *The speed configuration of the 10/100Base-TX card is determined by the speed setting of the hub or switch port to which the card is connected. The card automatically sen[...]

  • Page 22

    22 Chapter 1 Installing and Configuring 10/100Base-TX/9000 Step 2: Loading 10/100Base-TX Software Step 2: Loading 10/100Base-TX Software F ollow the steps below to load 10/100Base-TX /9000 software using the HP-UX swinstall program. 1. Log in as root . 2. Insert the software media (tape or CD) into the appropriate drive . 3. Run the swinstall prog[...]

  • Page 23

    Chapter 1 23 Installing and Configuring 10/100Base-TX/9000 Step 2: Loading 10/100Base-TX Software 11. When the system reboots , check that the swinstall log file in tail /var/adm/sw/swagent.log to make sure the installation was successful. Use the tail command to locate the 10/100Base-TX software . 12. Go to the next section “ Access the System[...]

  • Page 24

    24 Chapter 1 Installing and Configuring 10/100Base-TX/9000 Step 3: Access the System Card Ba y Step 3: Access the System Card Bay NO TE The HP-PB 10/100Base-TX card is not for use on a personal computer (PC). NO TE If you installed the card before you installed the software, execute shutdown (no -h option) and proceed to “Step 5: Attach the Syst[...]

  • Page 25

    Chapter 1 25 Installing and Configuring 10/100Base-TX/9000 Step 4: Install the 10/100Base-TX Card Step 4: Install the 10/100Base-TX Card F ollow the steps below to install the 10/100Base-TX card. 1. Grasp the card by its edges or faceplate with both hands. 2. Slide the card into the HP-PB slot. 3. Press the card firmly into place until you feel i[...]

  • Page 26

    26 Chapter 1 Installing and Configuring 10/100Base-TX/9000 Step 5: Attach the System to the Netw ork Step 5: Attach the System to the Network F ollow the steps below to attach the system to the network. 1. Attach the 8-pin RJ-45 plug on your twisted-pair LAN cable into the RJ-45 10/100 Mbit/s connector on the card. The same RJ-45 connector is used[...]

  • Page 27

    Chapter 1 27 Installing and Configuring 10/100Base-TX/9000 Step 5: Attach the System to the Netw ork 6, Configure the 10/100Base-TX Link” to configure the card. NO TE F or HP 9000 HP-PB systems, the hardw are path is in the format, a/b . F or 10/100Base-TX/9000, a is the address of the optional bus converter , and b is the slot number where th[...]

  • Page 28

    28 Chapter 1 Installing and Configuring 10/100Base-TX/9000 Step 5: Attach the System to the Netw ork number by 4. F or example 10/4 specifies that the HP-PB card is located in bus converter 10, slot number 1.[...]

  • Page 29

    Chapter 1 29 Installing and Configuring 10/100Base-TX/9000 Step 6: Configure the 10/100Base-TX Link Step 6: Configure the 10/100Base-TX Link NO TE Make sure the 10/100Base-TX card and software are installed in the system before you use SAM to configure the software . NO TE The instructions below are for the Motif version of the System Administr[...]

  • Page 30

    30 Chapter 1 Installing and Configuring 10/100Base-TX/9000 Step 6: Configure the 10/100Base-TX Link 5. V erify that the hardw are path is correct for your 10/100Base-TX card. The slot number specified in the hardware path should be the backplane slot number of the 10/100Base-TX card multiplied by 4. F or example, if the hardw are path is 32, the[...]

  • Page 31

    Chapter 1 31 Installing and Configuring 10/100Base-TX/9000 Step 6: Configure the 10/100Base-TX Link address and the Internet broadcast address. Activate the SAM online help for additional information on these options. 7. Activate the OK button at the Configure LAN Card window to enable your 10/100Base-TX card. If the software is correctly confi[...]

  • Page 32

    32 Chapter 1 Installing and Configuring 10/100Base-TX/9000 Step 7: V erifying the Installation Step 7: V erifying the Installation Once your 10/100Base-TX/9000 software is installed, fully configured and running , you should run the following commands to verify 10/100Base-TX hardware and softw are installation. Refer to the online man pages for c[...]

  • Page 33

    Chapter 1 33 Installing and Configuring 10/100Base-TX/9000 Step 7: V erifying the Installation display T o exit the utility , enter: quit Refer to appendix A for a description of the lanadmin display fields .[...]

  • Page 34

    34 Chapter 1 Installing and Configuring 10/100Base-TX/9000 What Happens During Card Initialization Sequence? What Happens During Card Initialization Sequence? F ollowing is an overview of the initialization sequence for the HPPB 10/100Base-TX card: Initialization of an HP-PB 10/100Base-TX card happens during system bootup only , and it is driven b[...]

  • Page 35

    35 2 Configuring Network Connectivity Using SAM This chapter describes how to configure remote connectivity using SAM. It contains the following sections:[...]

  • Page 36

    36 Chapter 2 Configuring Network Connectivity Using SAM • Step 1: Configuring Network Connectivity • Step 2: Deleting a Default Gatewa y (Optional)[...]

  • Page 37

    Chapter 2 37 Configuring Network Connectivity Using SAM Step 1: Configuring Network Connectivity Step 1: Configuring Network Connectivity Y our system may not be able to communicate with other systems , for example, PCs , workstations, servers , etc., until you configure system-to-system connections by adding an entry in hosts for the remote sy[...]

  • Page 38

    38 Chapter 2 Configuring Network Connectivity Using SAM Step 1: Configuring Network Connectivity Internet Addresses window . Proceed to step 5 if a gatewa y is not required for this remote connection. SAM displays fields for entering gatew ay information if a gatew ay is required for this remote system connection. Use the SAM online help system [...]

  • Page 39

    Chapter 2 39 Configuring Network Connectivity Using SAM Step 2: Deleting a Default Gatewa y Step 2: Deleting a Default Gateway T o delete a default gatewa y that you have added with SAM, do the following: 1. Enter the following command at the HP-UX prompt: route delete default gateway_hostname where gateway_hostname is the hostname of the default [...]

  • Page 40

    40 Chapter 2 Configuring Network Connectivity Using SAM Step 2: Deleting a Default Gatewa y[...]

  • Page 41

    41 3 100Base-TX Resources In addition to this manual, use the following resources to maintain and administer HP-PB 10/100Base-TX/9000.[...]

  • Page 42

    42 Chapter 3 100Base-TX Resources HP-UX Manual Reference P ages HP-UX Manual Reference P ages While installing , configuring, or troubleshooting 10/100Base-TX, you may need to refer to any of the following online manual reference pages (man pages) for useful HP-UX operating system or 10/100Base-TX commands . T o display a man page , type the follo[...]

  • Page 43

    Chapter 3 43 100Base-TX Resources HP-UX Manual Reference P ages • swinstall(1M) loads software filesets onto HP-UX-based systems . • swverify(1M) verifies software installation.[...]

  • Page 44

    44 Chapter 3 100Base-TX Resources Error Messa ges Error Messages HP-PB 10/100Base-TX comes with an online message catalog that is used to report networking problems. Y ou must use the nettl logging and tracing utility to display the probable cause and action for a message .[...]

  • Page 45

    Chapter 3 45 100Base-TX Resources Logging Messages Logging Messages HP 100Base-TX/9000 uses the nettl(1M) logging and tracing facility supplied with HP-UX. Y ou may access the logging and tracing utility using either the graphical user interface (GUI) version or the command line interface. F eatures of the GUI version, which are now a part of your [...]

  • Page 46

    46 Chapter 3 100Base-TX Resources Logging Messages connection between the adapter in slot 2 and the hub or switch. • T o examine just the log messages in the log file. netfmt -f /var/adm/nettl.LOG00 • T o check network logging and tracing status . nettl -status • T o start 10/100Base-TX tracing to the file /tmp/tracefile .TRC0. nettl(1m) a[...]

  • Page 47

    Chapter 3 47 100Base-TX Resources Manual Installation and Configuration Manual Installation and Configuration If you want to manually install and configure your 10/100Base-TX/9000 product, refer to the detailed instructions in the Installing and Administering LAN/9000 Software manual. Y ou may need some of the following 10/100Base-TX/9000-speci?[...]

  • Page 48

    48 Chapter 3 100Base-TX Resources Contacting Y our HP Representative Contacting Y our HP Representative If you have no service contract with HP , you may follow the procedure described below , but you will be billed accordingly for time and materials. If you have a service contract with HP , document the problem as a Service Request (SR) and forwar[...]

  • Page 49

    Chapter 3 49 100Base-TX Resources Contacting Y our HP Representative • Save all network log files . Make sure that ERROR and DISASTER log classes are enabled when log files are collected. Prepare the formatted output and a copy of the log file for your HP representative to further analyze. • Prepare a listing of the HP-UX I/O configuration [...]

  • Page 50

    50 Chapter 3 100Base-TX Resources Contacting Y our HP Representative[...]

  • Page 51

    51 4 T roubleshooting 10/100Base-TX/9000 This chapter provides guidelines for troubleshooting 10/100Base-TX. It contains the following sections:[...]

  • Page 52

    52 Chapter 4 T roubleshooting 10/100Base-TX/9000 • Troubleshooting Overview . • Diagnostic Flowcharts .[...]

  • Page 53

    Chapter 4 53 T roubleshooting 10/100Base-TX/9000 T roubleshooting Overview T roubleshooting Overview 10/100Base-TX problems can be caused by problems in a variety of hardware and softw are components. The problem impacting your system may originate in another part of the 10/100Base-TX network. As with any troubleshooting, a systematic approac h is [...]

  • Page 54

    54 Chapter 4 T roubleshooting 10/100Base-TX/9000 T roubleshooting Overview The card LEDs are okay , b ut you can’t communicate with other systems. If the card LEDs appear to be okay: 1) V erify that the cable being used complies with the IEEE 802.3u-1995 standard. 2) Ping the broadcast address for the card, and check to see if the activity light [...]

  • Page 55

    Chapter 4 55 T roubleshooting 10/100Base-TX/9000 T roubleshooting Overview In the following HP-PB 10/100Base-TX LED Matrix: X = LED ON, and O = Flashing HP-PB 10/100Base-TX LED Matrix Po wer 10 100 Link Activity T est Description X Improperly seated card or defectiv e card. X X Driv er has not initialized card. Link cable is not connected to card o[...]

  • Page 56

    56 Chapter 4 T roubleshooting 10/100Base-TX/9000 Diagnostic Flowc har ts Diagnostic Flowcharts Below is a summary of the types of network tests in the diagnostic flowcharts . F ollow the flowcharts in sequence beginning with flowchart 1. Continue sequentially through flowcharts 2, 3, 4, 5, 6, 7, 8, and 9, referring back to flowchart 1 ( ping )[...]

  • Page 57

    Chapter 4 57 T roubleshooting 10/100Base-TX/9000 Diagnostic Flo wcharts Transport Level Loopback T est: Checks roundtrip communication between Transport Layers on the source and target host using ARP A services telnet and ftp commands . Bridge/Gateway Loopback T est: Checks general network connections through a gatewa y .[...]

  • Page 58

    58 Chapter 4 T roubleshooting 10/100Base-TX/9000 Diagnostic Flowc har ts Flowchart 1: Network Level Loopback T est Figure 4-1 1 A C Execute: ping to remote host Network unreachable ? ping successful ? E Unknown host ? yes G No route to host ? yes Stop yes yes no no no no Correct BIND, YP or /etc/hosts configuration Add route table entry H B 3 Call[...]

  • Page 59

    Chapter 4 59 T roubleshooting 10/100Base-TX/9000 Diagnostic Flo wcharts Flowchart 1 Procedures A. Execute: ping to remote host. Using ping(1M), send a message to the remote host to which you are having problems connecting. F or example: ping spiff B. ping successful? A message is printed to stdout for each ping packet returned by the remote host. I[...]

  • Page 60

    60 Chapter 4 T roubleshooting 10/100Base-TX/9000 Diagnostic Flowc har ts Flowchart 2: 10/100Base-TX Connections/LED T est Figure 4-2 2 Check: Power outlet D T est LED = ON 100 Mbit port LED=ON 10 Mbit port LED=OFF LED Display: ? Check status of T est Error Message ? Link LED = OFF ? B E H yes no no no LEDs on Screen (dmesg ouput) Reset card. Call H[...]

  • Page 61

    Chapter 4 61 T roubleshooting 10/100Base-TX/9000 Diagnostic Flo wcharts Flowchart 2 Procedures A. Check T est LED . Chec k the on/off pattern of the three LEDs on the hardware card and make a note of it. Refer to the LED matrix at the beginning of this chapter for interpretation of the LED patterns . B. T est LED=ON? If T est LED is ON , type the d[...]

  • Page 62

    62 Chapter 4 T roubleshooting 10/100Base-TX/9000 Diagnostic Flowc har ts Flowchart 2a: 10/100Base-TX Connections/LED T est Figure 4-3 2a 100 Mbit port LED=ON 10 Mbit port LED=OFF LED Display: Does link speed match ? Is either 1 0 Mbit or 100 Mbit LED=ON ? I K O no yes yes yes what you expect 3 no Check connection to hub 1 or switch. Reset card. 100[...]

  • Page 63

    Chapter 4 63 T roubleshooting 10/100Base-TX/9000 Diagnostic Flo wcharts Flowchart 2a Procedures I. Either 10 Mbit or 100 Mbit LED = ON? If yes , go to step K. J. If either 10 Mbit or 100 Mbit LED = OFF , check connection to hub or switch. Reset card according to Steps D through G in Flowchart 4. Go back to flowchart 1. K. Does Link speed match wha[...]

  • Page 64

    64 Chapter 4 T roubleshooting 10/100Base-TX/9000 Diagnostic Flowc har ts Flowchart 3: Configuration T est Figure 4-4 3 A Execute: lanscan Is your interface displayed B 5 yes yes V erify or edit /stand/system Regen kernel. Run ioscan Is driv er in kernel Reboot the system E H no yes -f ? ? Hardware up ? C D Check hardware Problem fixed ? yes Stop [...]

  • Page 65

    Chapter 4 65 T roubleshooting 10/100Base-TX/9000 Diagnostic Flo wcharts Flowchart 3 Procedures NO TE Check that your 10/100Base-TX connectors to the card and hub (or wall plug) are fully connected before beginning this flowchart. A. Execute: lanscan. Enter the lanscan command to display information about LAN cards that are successfully bound to th[...]

  • Page 66

    66 Chapter 4 T roubleshooting 10/100Base-TX/9000 Diagnostic Flowc har ts E. Is driver in kernel? If the driver has not been generated into the kernel, ioscan output will be: Class I H/W Path Driver S/W State H/W Type Description ======================================================================== bc 0 root CLAIMED BUS_NEXUS bc 1 8 ccio CLAIMED [...]

  • Page 67

    Chapter 4 67 T roubleshooting 10/100Base-TX/9000 Diagnostic Flo wcharts The class and driver fields alone will indicate “unknown” status if the kernel has not been generated. If the driver has not been generated, continue to step H. If the driver is in the kernel, go to step G . F. V erify or edit /stand/system and regen kernel. V erify/edit /[...]

  • Page 68

    68 Chapter 4 T roubleshooting 10/100Base-TX/9000 Diagnostic Flowc har ts Flowchart 4: Configuration T est Figure 4-5 no Problem solved ? Execute: netfmt A B C D E yes no 4 Execute: lanadmin Select LAN from Menu F Select PP A (NMID) and enter it Check causes and actions on display in the formatted log output 1 G H Reset card Reset successful ? 1 ye[...]

  • Page 69

    Chapter 4 69 T roubleshooting 10/100Base-TX/9000 Diagnostic Flo wcharts Flowchart 4 Procedures A, Execute: netfmt. Use the netfmt command to view log data (error and disaster messages). An example command is shown below . netfmt -v -f /var/adm/nettl.LOG00 | more B. Check causes and actions on display in the formatted log output. Use the time stamp [...]

  • Page 70

    70 Chapter 4 T roubleshooting 10/100Base-TX/9000 Diagnostic Flowc har ts Flowchart 4A: Configuration T est Figure 4-6 Execute: netfmt A B 4A Check causes an d actions on display in the formatted log output Problem solved ? C yes no Call HP 1[...]

  • Page 71

    Chapter 4 71 T roubleshooting 10/100Base-TX/9000 Diagnostic Flo wcharts Flowchart 4A Procedures A. Execute: netfmt. Use the netfmt command to view log data (error and disaster messages). An example netfmt command is shown below: netfmt -v -f /var/adm/nettl.LOG00 | more Extend the search to LOG01 as information may ha ve rolled (overflowed) into th[...]

  • Page 72

    72 Chapter 4 T roubleshooting 10/100Base-TX/9000 Diagnostic Flowc har ts Flowchart 5: Configuration T est Figure 4-7 : ifconfig successful ? 5 Add ifconfig command to ? ifconfig entry in /etc/rc.config.d/netconf Execute: ifconfig <interface > ? 5 Execute ifconfig <interface> ...<IP address> up Correct ifconfi g flag setti[...]

  • Page 73

    Chapter 4 73 T roubleshooting 10/100Base-TX/9000 Diagnostic Flo wcharts Flowchart 5 Procedures A. Execute: ifconfig <interface> <IP address> up. Execute ifconfig on the interface you want to configure in order to ensure that the interface is enabled. F or example, to configure the 10/100Base-TX interface lan1, enter: ifconfig lan1 1[...]

  • Page 74

    74 Chapter 4 T roubleshooting 10/100Base-TX/9000 Diagnostic Flowc har ts ifconfig entry in /etc/rc.config.d/netconf? Check that there is an entry in the /etc/rc.config .d/netconf file for your 10/100Base-TX card. I. Add ifconfig command to /etc/rc.config.d/netconf file. Add the ifconfig command to /etc/rc.config .d/netconf, and reboot. F o[...]

  • Page 75

    Chapter 4 75 T roubleshooting 10/100Base-TX/9000 Diagnostic Flo wcharts Flowchart 6: Network Level Loopback T est Figure 4-8 6 A D Entry complete ? yes Bring up remote host yes no no E B Remote host up ? yes no Use arp to complete entry F ping local host Host entry in ARP ? cache C 1 1 1[...]

  • Page 76

    76 Chapter 4 T roubleshooting 10/100Base-TX/9000 Diagnostic Flowc har ts Flowchart Procedures A. Host entry in ARP cache? Using arp, check that an entry exists for the remote host in your system's ARP cache . F or example: arp spiff B. Remote host up? If there is no ARP cache entry for the remote host, first check that the remote host is up .[...]

  • Page 77

    Chapter 4 77 T roubleshooting 10/100Base-TX/9000 Diagnostic Flo wcharts Flowchart 7: Link Level Loopback T est Figure 4-9 7 C Loopback F AILED: Address has bad Loopback F AILED: E Loopback F AILED Not an individual Correct the link H linkloop ? no Check remote host’ s connectivity to successful D F I G Choose a different remote host; A Execute: l[...]

  • Page 78

    78 Chapter 4 T roubleshooting 10/100Base-TX/9000 Diagnostic Flowc har ts Flowchart 7 Procedures A. Execute: linkloop to remote host. Enter the PP A (NMID) of your 10/100Base-TX card and link level address (station address) of the remote host in hexadecimal form (preceded by “0x”). Execute lanscan (1M) on the local system to find the PP A (NMID[...]

  • Page 79

    Chapter 4 79 T roubleshooting 10/100Base-TX/9000 Diagnostic Flo wcharts correctly and that its network interface is up. If necessary , use flowchart 1 to verify configuration of the remote host.[...]

  • Page 80

    80 Chapter 4 T roubleshooting 10/100Base-TX/9000 Diagnostic Flowc har ts Flowchart 8: Transport Level Loopback T est (using ARP A) Figure 4-10 8 B D Successful ? Call HP no F Network congested ? no no yes C Execute: ftp to Successful ? A Execute: telnet to Stop yes Call HP yes E TCP not configured ? remote host remote host on local or remote host [...]

  • Page 81

    Chapter 4 81 T roubleshooting 10/100Base-TX/9000 Diagnostic Flo wcharts Flowchart 8: Procedures A. Execute: telnet to remote host. Try to establish a telnet connection to the remote host. B. Successful? If your telnet attempt was successful, stop. The connection is o .k. through the Transport Layer (OSI Layer 4). C. Execute: ftp to remote host. Unl[...]

  • Page 82

    82 Chapter 4 T roubleshooting 10/100Base-TX/9000 Diagnostic Flowc har ts Flowchart 9: Bridge/Gateway Loopback T est Figure 4-11 9 F Non-HP 9000 or Configure interface G If HP 9000 up Network ? interface up I ex ecute: ifconfig on gate way host A Execute: ping from known good host B Successful ? yes no C Check route table on problem host and throu[...]

  • Page 83

    Chapter 4 83 T roubleshooting 10/100Base-TX/9000 Diagnostic Flo wcharts Flowchart 9 Procedures A. Execute: ping from known good host through gateway to known good remote host. This will test gatewa y connectivity to the remote network. B. Successful? If the executing ping returned successfully , the problem may exist in the routing table for the pr[...]

  • Page 84

    84 Chapter 4 T roubleshooting 10/100Base-TX/9000 Diagnostic Flowc har ts gatewa y .[...]

  • Page 85

    85 A 10/100Base-TX Interface Card Statistics This appendix contains descriptions of the RFC 1213 MIB II statistics fields for LAN interface cards which are displayed on the screen with the[...]

  • Page 86

    86 Appendix A 10/100Base-TX Interf ace Card Statistics display command in lanadmin LAN Interface T est Mode. A description of each field follows the display . LAN INTERFACE STATUS DISPLAY Tue , Aug 20,1996 11:45:17 Network Management ID = 5 Description = lan3 Hewlett-Packard 10/100Base-TX Half-Duplex Hw Rev 0 Type (value) = ethernet-csmacd(6) MTU [...]

  • Page 87

    Appendix A 87 10/100Base-TX Interf ace Card Statistics RFC 1213 MIB II RFC 1213 MIB II F or more detailed information about the fields described below , refer to RFC 1213. Field Description Network Management ID A unique ID assigned by the system for the network management of each network interface. Description A textual string containing informat[...]

  • Page 88

    88 Appendix A 10/100Base-TX Interf ace Card Statistics RFC 1213 MIB II Administration Status The desired state of the interface. This parameter is set to up(1) and is not configurable. It will ha ve one of the following values: Operation Status The current operational state of the interface. This value is the same as the hardware status displa yed[...]

  • Page 89

    Appendix A 89 10/100Base-TX Interf ace Card Statistics RFC 1213 MIB II subnetwork-multicast) packets delivered to a higher -layer protocol. Inbound Discards The number of inbound packets that were discarded even though no errors had been detected, to prevent their being delivered to a higher -layer protocol. One possible reason for discarding such [...]

  • Page 90

    90 Appendix A 10/100Base-TX Interf ace Card Statistics RFC 1213 MIB II space. Outbound Errors The number of outbound packets that could not be transmitted because of errors. Outbound Queue Length The length of the output packet queue (in packets).[...]

  • Page 91

    Appendix A 91 10/100Base-TX Interf ace Card Statistics RFC 1284 Ethernet-Like Interface Statistics RFC 1284 Ethernet-Like Interface Statistics Field Description Index A value that uniquely identifies an interface to an 802.3 medium. Alignment Errors A count of frames received on a particular interface that are not an integral number of octets in l[...]

  • Page 92

    92 Appendix A 10/100Base-TX Interf ace Card Statistics RFC 1284 Ethernet-Like Interface Statistics A couple of frames for which transmission on a particular interface fails due to excessive collisions in 10-Base-T mode. F or 100Base-TX mode , excessive collisions indicate the number of packets dropped. Internal MAC Transmit Errors A count of frames[...]

  • Page 93

    Appendix A 93 10/100Base-TX Interf ace Card Statistics Create a Record or Map of Y our Internetwork Create a Record or Map of Y our Internetwork Be sure to create or update a record of your network and internetwork before attempting 10/100Base-TX installation. Y ou may wish to create a map showing how pieces of your internetwork are related. Y our [...]

  • Page 94

    94 Appendix A 10/100Base-TX Interf ace Card Statistics Create a Record or Map of Y our Internetwork[...]

  • Page 95

    95 B Hardware Reference Information This appendix contains information about the card LEDs, cabling specifications and card specifications.[...]

  • Page 96

    96 Appendix B Hardware Ref erence Information Basic T roubleshooting Tips Basic T roubleshooting Tips Listed below are some tips on troubleshooting common hardware problems . Refer to this information when you are trying to identify 10/100Base-TX hardware problems . • Check the network cables . Make sure the network cable connections are secure a[...]

  • Page 97

    Appendix B 97 Hardware Ref erence Information Basic T roubleshooting Tips if the T est LED is ON , this indicates a fault. The possible causes of a fault condition could be: • Defective cable • Cable not connected to active hub or switch • Defective card NO TE If the Link LED is ON and the T est LED is OFF and there still is a fault, at the H[...]

  • Page 98

    98 Appendix B Hardware Ref erence Information Meaning of LEDs Meaning of LEDs F ollowing is a summary of the purpose of the front-panel LEDs. If this LED is ON... It means this ... Po wer The card’ s power is on. T est The card has not passed its initialization sequence. 10 Operating at 10 Mbit/s 100 Operating at 100 Mbit/s Link Link established [...]

  • Page 99

    Appendix B 99 Hardware Ref erence Information Connector Information Connector Information This section includes pin usage information for the RJ-45 twisted pair connector . Connectors on LAN adapters adhere to appropriate standards agreed upon by various standards bodies and are widely available . Incorrectly wired or installed cabling is the most [...]

  • Page 100

    100 Appendix B Hardware Ref erence Information Connector Information Figure B-3 Pin Layout of RJ-45 Connector on HP-PB Card A vailable HP Cables: • HP 92268A - 4 meter with attached 8-pin connectors . • HP92268B - 8-meter with attached 8-pin connectors . • HP 92268C - 16-meter with attached 8-pin connectors . • HP 92268D - 32-meter with att[...]

  • Page 101

    Appendix B 101 Hardware Ref erence Information Connector Information A vailable HP Cables: • HP 92268A - 4 meter with attached 8-pin connectors . • HP92268B - 8-meter with attached 8-pin connectors . • HP 92268C - 16-meter with attached 8-pin connectors . • HP 92268D - 32-meter with attached 8-pin connectors . • HP 92268N- 300-meter (no c[...]

  • Page 102

    102 Appendix B Hardware Ref erence Information HP-PB 10/100Base-TX Card HP-PB 10/100Base-TX Card Specifications . Physical Electrical Environmental Cable Interfaces • The 10-Mbit/s twisted-pair port is compatible with IEEE 802.3u-1995 Type 10Base-T . • The 100-Mbit/s twisted-pair port is compatible with IEEE 802.3u-1995 standard. Communication[...]

  • Page 103

    Appendix B 103 Hardware Ref erence Information HP-PB 10/100Base-TX Card Electromagnetic (F or compliance to European standards, see the Dec laration of Conformance under “Regulatory Statements. ”) Exchange Assembly The HP-PB 10/100 Base-TX card may be replaced under the HP board exchange program. Card part numbers are listed below: • New card[...]

  • Page 104

    104 Appendix B Hardware Ref erence Information HP-PB 10/100Base-TX Card[...]

  • Page 105

    105 C Hardware Regulatory Statements F ollowing are hardware regulatory statements for the HP-PB 10/100Base-TX/9000 card for use in theUnited States, J apan, and the[...]

  • Page 106

    106 Appendix C Hardware Regulatory Statements European community .[...]

  • Page 107

    Appendix C 107 Hardware Regulatory Statements FCC Statement (For U .S.A.) FCC Statement (F or U.S .A.) F ederal Communications Commission Radio Frequency Interference Statement W ARNING This equipment generates, uses, and can radiate radio frequency energy . If it is not installed and used in accordance with the instruction manual, it may cause int[...]

  • Page 108

    108 Appendix C Hardware Regulatory Statements VCCI (Japan) VCCI (J apan) This equipment complies with the Class A category for information technology equipment based on the rules of V oluntary Control Council for Interference by Information T echnology Equipment. When used in a residential area, radio interference may be caused. In this case , the [...]

  • Page 109

    109 Glossary 10Base-T: A 10 Mbit/s communication method specified in the IEEE 802.3u-1995 standard. 100Base-T: A 100 Mbit/s communication method specified in the IEEE 802.3u-1995 standard. The official name for F ast Ethernet. 100Base-TX: A specific implementation of 100Base-T designed to operate over Category 5 UTP cabling . Alias: Name of the[...]

  • Page 110

    110 Full-Duplex Mode: A mode of media utilization whereby data can flow in both directions simultaneously across the multiple wire pairs of a physical link. While full-duplex operation is not defined per se in the IEEE 802.3u-1995 specification, the specification does define a mechanism for this mode to be autonegotiated between devices on eac[...]

  • Page 111

    111 network the host is on and which host it is . Refer to the Installing and Administering LAN/9000 Software manual for detailed information about network addressing. IP Address: See Internet Address glossary entry . LAN: See Local Area Network. Local Area Network (LAN): A data communications system that allows a number of independent devices to c[...]

  • Page 112

    112 RJ-45: The name for the connector type used with UTP cabling. Subnetwork: Small discrete physical networks connected via gatewa ys which share the same network address space. Refer to the Installing and Administering LAN/9000 Software manual for detailed information about subnetworks and subnet addressing. Subnet mask: A 32-bit mask which, when[...]