HP (Hewlett-Packard) J6000 work stations manual

T echnical Reference HP V ISUALIZE J6000 W orkstations Manufacturing P art Number: HP P art No. A5990-90010 Edition E0600[...]

2 Notice The information contained in this document is subject to change without notice. Restricted Rights Legend Use, duplication, or disc losure by government is subject to restrictions as set forth in subdivision (c) (1) (ii) of the Rights in T echnical Data and Computer Software Clause at DF ARS 252.227.7013. © Copyright 2000 Hewlett-P ackard [...]

Contents 3 1. L VD Product Information Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Net Dimensions and W eights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Ke[...]

4 Contents Supported Boot P aths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Intermediate System Loader (ISL) Environment . . . . . . . . . . . . . . . . 41 Identifying LCD-Indicated Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Selftest F ailures . . . . . . . . . . . . . . . . . . . . . . . .[...]

Contents 5 Accessing the Boot Console Handler . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Boot Console Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Booting the W orkstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Searching for Bootable Media . . . . [...]

6 Contents Initial System Loader (ISL) Environment . . . . . . . . . . . . . . . . . . . . . . 118 Invoking ISL from the Boot Console Handler . . . . . . . . . . . . . . . . . . 118 ISL User Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 5. Block Diagram System Board and PCI Board . . . . . . . . . . . . . [...]

Contents 7 Input P ower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 C. SCSI Connections Appendix Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 SCSI Bus Differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 SCSI [...]

8 Contents[...]

9 Preface This T echnical Reference provides instructions for installing and configuring hardware , system specifications and characteristics , instructions for using the Boot Console Handler , SCSI device information, error messages and troubleshooting hints for your HP VISU ALIZE J6000 workstation. Safety and Regulatory Statements See Appendix [...]

10 Revision History The revision history for each edition of the manual is listed below: Edition Revision History E0600 First Printing Problems, Questions, and Suggestions If you have any problems or questions with our hardw are , software , or documentation, please contact either your HP Response Center or your local HP representative. If you have[...]

11 1 L VD Product Information This chapter provides general product information about the HP VISU ALIZE J6000 workstation. This information is provided to help familiarize you with the main features and components of the workstation.[...]

12 Chapter 1 L VD Product Information Chapter Overview Chapter Overview This chapter contains the following main sections: • Product Description • Front P anel Components • Rear P anel Components • Internal Components • Monitors • Keyboard and Mouse Product Description The HP VISU ALIZE J6000 workstation is a high-performance system cap[...]

Chapter 1 13 L VD Product Information Product Description . T able 1-1 lists the net weights for the J6000. NO TE F or environmental and electrical requirements, see Appendix B . T able 1-1. Net W eights for the J6000 W orkstations W eight Deskside Configuration Min. - 40lbs. (17 kg .) Max. - 49 lbs (22 kg.) Maximum Configuration (Rack Mount) 1 1[...]

14 Chapter 1 L VD Product Information Product Description Key F eatures The J6000 workstations have the following key features . • CPUs: — Two 552MHz P A-8600 microprocessors, each with 0.5 MB instruction cache and 1.0 MB data cache . • Operating System (Native HP-UX) : — 32-bit support requires HP-UX version 10.20 plus the June 1999 W orks[...]

Chapter 1 15 L VD Product Information Product Description • I/O Expansion Capabilities: 64-bit PCI (P eripheral Connect Interface) slots — Three PCI-4X slots at 3.3V , 66MHz • Optional Graphics Cards Currently Supported: — HP VISU ALIZE- fx 10 — HP VISU ALIZE- fxe • Monitors Currently Supported: — PC compatible monitors that support a[...]

16 Chapter 1 L VD Product Information Front P anel Components F ront P anel Components Before powering on your system, you should become familiar with the system unit controls . Figure 1-1 shows the front panel components with the bezel attached. Figure 1-1. System Unit Front P anel Controls With Bezel Figure 1-2. System Unit Front P anel Controls [...]

Chapter 1 17 L VD Product Information Front P anel Components Thumbscrew on the Front P anel There is one captive thumbscrew near the center of the front panel. Loosening and pulling toward you with this screw allows the top panel to be removed. The top panel must be in place or the system will not power up. Between the LCD panel and the CD ROM dri[...]

18 Chapter 1 L VD Product Information Front P anel Components Internal Storage Devices The J6000 workstations support the following internal storage devices , which are also located on the front panel, under the bezel: • Up to two hot-pluggable, Low-V oltage Differential (L VD) hard disk drives • One AT API (IDE) Slim-Line CD drive (optional) T[...]

Chapter 1 19 L VD Product Information Front P anel Components The Hot-Plug Process The physical aspect of inserting and removing a disk drive is discussed in the document that comes with the drive. However , the operating system must be prepared for the insertion or removal of a disk, or unexpected and harmful effects may occur . There is a signi?[...]

20 Chapter 1 L VD Product Information Front P anel Components Hot-Plug Example The following example describes a particular system problem where the solution is to replace a hot-plug disk module. V olume group /dev/vg00 contains the two disks, with the logical volume configuration as shown: hardware address 10/0/12/0.0 10/0/13/0.0 device file ( /d[...]

Chapter 1 21 L VD Product Information Front P anel Components The Hot-Plug Procedure These are the steps required to properly hot-plug a disk drive: Step 1 • Check if the L VM found the physical volume to be defective when the volume group was activated. • The “vgchange -a y” command would have printed the following message on the console: [...]

22 Chapter 1 L VD Product Information Front P anel Components Step 2 • Reduce any logical volumes that have mirror copies on the faulty disk so that they no longer mirror onto that disk (note the -A n option). This will take a several minutes. lvreduce -m 0 -A n < LV name > /dev/dsk/< hard drive > ( for 1-way mirroring ) F or example:[...]

Chapter 1 23 L VD Product Information Front P anel Components Step 5 • Attach the new disk to the active volume group with the vgchange command. vgchange -a y /dev/vg00 Step 6 • If the disk is not a mirror of a root disk, then skip this step. • Run the mkboot command. F or example: mkboot /dev/rdsk/c2t5d0 • Run lvlnboot -R to relink the rep[...]

24 Chapter 1 L VD Product Information Front P anel Components CD ROM Drive (Optional) As an optional component, the J6000 workstations support one slim-line CD ROM drive with an AT API (IDE) interface. Figure 1-4 shows the operating features of the CD ROM drive , and T able 1-3 describes these features . Figure 1-4. CD ROM Drive F eatures T able 1-[...]

Chapter 1 25 L VD Product Information Rear P anel Components Rear P anel Components This section describes the following components on the system unit’ s rear panel. Figure 1-5 shows the locations of these rear panel components . • P ower cord connector • Transfer of Control (TOC) Button • Audio connectors • Two serial ports • 802.3 Twi[...]

26 Chapter 1 L VD Product Information Rear P anel Components Connectors on the Rear P anel P ower Cord Connector Plug the power cord into the power cord connector to provide AC power to the workstation. The J6000 power cord is rated at 15A for a 100–120V source. RS-232C Serial Connectors Y ou can attach a variety of pointing devices (such as a mo[...]

Chapter 1 27 L VD Product Information Rear P anel Components SCSI Connectors There is one Single-Ended/Low-voltage Differential (SE/L VD) SCSI connector on the rear panel. This connector will support SE SCSI and L VD SCSI, but not both at the same time. Use the SCSI connector to connect external SCSI devices such as hard disk drives , optical disk [...]

28 Chapter 1 L VD Product Information Rear P anel Components Maximum Output Level/Impedance: – Line out – Headphones – Speaker (internal) 2.8 Vpp/47 Kohm 2.8 Vpp/50 ohm 5.9 Vpp/48 ohm Output Impedance: – Line out – Headphones 619 ohm 118 ohm T able 1-4. A udio Electrical Specifications[...]

Chapter 1 29 L VD Product Information Internal Components Internal Components This section describes the internal components of the J6000 workstations. F or instructions on how to remove the workstation’s top panel in order to access the PCI cage, memory cards (DIMMs), CD ROM drive , and hard disk drive(s), as well as instructions on how to insta[...]

30 Chapter 1 L VD Product Information Internal Components Microprocessors The J6000 has two P A-8600 microprocessors with operating frequencies of 552 MHz. Each processor has 0.5 MB instruction cache and a 1.0 MB data cache . Each microprocessor is cooled by a “turbocooler” which consists of a cylindrical heat sink and an integrated fan. P ower[...]

Chapter 1 31 L VD Product Information Monitors Monitors The J6000 workstations currently support the following HP monitors: • 19-inch (18.3-inch view able) VGA 1600 × 1200 color monitor (Product Number A4575A) • 21-inch (19.9-inch view able) VGA 1600 × 1200 color monitor (Product Number A4576A) • 18.1-inch L1800 color flat panel display VG[...]

32 Chapter 1 L VD Product Information Monitors[...]

33 2 T roubleshooting This chapter provides information about isolating a failing component, known as a Field Replaceable Unit (FRU), in HP VISU ALIZE J6000 workstations .[...]

34 Chapter 2 T roubleshooting Chapter Overview Chapter Overview This chapter contains the following main sections: • Introduction to Troubleshooting • Flowcharts for Troubleshooting • Dealing with a Boot F ailure • Identifying LCD-Indicated Conditions • Running System V erification T ests • Running ODE-Based Diagnostics • LED Diagnos[...]

Chapter 2 35 T roubleshooting Flowc harts for T roubleshooting Figure 2-1. Main Flowchart for Troubleshooting[...]

36 Chapter 2 T roubleshooting Flowcharts f or T roubleshooting Figure 2-2. Console Troubleshooting Flowchart[...]

Chapter 2 37 T roubleshooting Flowc harts for T roubleshooting Figure 2-3. Bootable Device Troubleshooting Flowchart[...]

38 Chapter 2 T roubleshooting Flowcharts f or T roubleshooting Figure 2-4. HP-UX Troubleshooting Flowchart[...]

Chapter 2 39 T roubleshooting Dealing with a Boot Failure Dealing with a Boot F ailure This section contains information for searching for bootable media, stable storage , boot command notations , supported boot paths and the Intermediate System Loader (ISL) environment. Some of the examples in this section require the use of the Boot Console Handl[...]

40 Chapter 2 T roubleshooting Dealing with a Boot Failure Searching for Bootable Media T o list all devices that contain bootable media, go to the Main Menu of the Boot Console Handler , and then type the following at the prompt: Main Menu: Enter command > search ipl [Enter] The search command searches all buses . The search may turn up more dev[...]

Chapter 2 41 T roubleshooting Dealing with a Boot Failure Here is an example of path number notation: • boot p1 [Enter] attempts to boot from the second path in a list generated by a previous search command. Supported Boot P aths SCSI devices are bootable when connected to any SCSI port on the system. W orkstations can only boot from the built-in[...]

42 Chapter 2 T roubleshooting Identifying LCD-Indicated Conditions Identifying LCD-Indicated Conditions This workstation uses a 2-line LCD , with up to 16-characters per line, to display firmware/operating system progress codes . These codes are referred to as chassis codes. The information displayed on the LCD has the following format: XXX YYYY: [...]

Chapter 2 43 T roubleshooting Identifying LCD-Indicated Conditions Memory F ailures The J6000 workstations require special Memory P age Deallocation to be implemented. This feature allows the workstation to provide information to the operating system about memory failures . HP-UX uses this information to map out failing memory areas and continue no[...]

44 Chapter 2 T roubleshooting Identifying LCD-Indicated Conditions Chassis Codes T able 3-1 lists all of the chassis codes for the J6000 workstations . T able 2-1. Chassis Codes f or J6000 W orkstations Ostat Code FRU Message Description FLT 1 n 01 SYS BD HPMC occurred CPU n detected an unexpected HPMC . FLT 1 n 02 SYS BD powerfail intrpt CPU n det[...]

Chapter 2 45 T roubleshooting Identifying LCD-Indicated Conditions FLT 1 n 12 SYS BD data mem prot tr CPU n detected an unexpected data memory protection trap. FLT 1 n 13 SYS BD data mem brk trp CPU n detected an unexpected data memory break trap. FLT 1 n 14 SYS BD TLB dirty bit tr CPU n detected an unexpected TLB dirty bit trap. FLT 1 n 15 SYS BD [...]

46 Chapter 2 T roubleshooting Identifying LCD-Indicated Conditions TST 1 n 26 SYS BD CPU n ext intrpt CPU n is starting its external interrupt self-test. TST 1 n 27 SYS BD CPU n itimer test CPU n is starting its interval timer self-test. TST 1 n 28 SYS BD CPU n multi-media CPU n is starting its multi-media instructions self-test. TST 1 n 29 SYS BD [...]

Chapter 2 47 T roubleshooting Identifying LCD-Indicated Conditions TST 1 n B2 SYS BD CPU n TLB trans CPU n is starting its TLB translation self-test. FLT 1 n BA SYS BD monarch CPU fail The monarch CPU failed. FLT 1 n BB SYS BD bad CPU n number The CPU identifier w as out of range. FLT 1 n BF SYS BD CPU n halt boot Bootstrap failure--machine halted[...]

48 Chapter 2 T roubleshooting Identifying LCD-Indicated Conditions TST 2 n 80 SYS BD CPU n dcache tag CPU n is starting its data cache tag self-test. TST 2 n 90 SYS BD CPU n dcache ECC CPU n is starting its data cache ECC self-test. FLT 2BAD SYS BD assertion fail A firmware assertion failed. TST 3 n 00 SYS BD ROM checksum tst Monarch CPU n is test[...]

Chapter 2 49 T roubleshooting Identifying LCD-Indicated Conditions INI 3 n 07 SYS BD CPU n invoke LDB CPU n is starting the low-level debugger . FLT 3 n 09 SYS BD bad sys mde byte CPU n detected an unsupported system mode. WRN 3 n 1A SYS BD hversion mismtch Stable store hardware version doesn’t match system. TST 3 n 1B SYS BD chck model strng Che[...]

50 Chapter 2 T roubleshooting Identifying LCD-Indicated Conditions WRN 4 n 01 SYS BD CPU n skip lst CPU n is bypassing its late self-tests to save time . TST 4 n 0E SYS BD CPU n exit lst CPU n finished its late self-tests. TST 4 n 20 SYS BD CPU n lst erly st CPU n is re-executing some of its early self-tests from system memory . TST 4 n 21 SYS BD [...]

Chapter 2 51 T roubleshooting Identifying LCD-Indicated Conditions TST 4 n 60 SYS BD CPU n dcache miss CPU n is starting its data cache miss self-test. FLT 5 n 00 SYS BD unknown bus err CPU n detected an unknown error on the system bus (Runwa y). FLT 5 n 02 SYS BD path err assertd CPU n detected a path error on the system bus (Runwa y). FLT 5 n 04 [...]

52 Chapter 2 T roubleshooting Identifying LCD-Indicated Conditions TST 7020 SYS BD search for IMM Try to find a single memory bank to use for the initial memory module. TST 703 s DIMM DIMM s IMM vrfy DIMM s was the initial memory module last boot. V erify it still works . FLT 704 s DIMM DIMM s IMM fail DIMM s failed the initial memory module test.[...]

Chapter 2 53 T roubleshooting Identifying LCD-Indicated Conditions FLT 7207 DIMM DIMM table full The DIMM table is full--cannot add new type. FLT 7208 DIMM no DIMMs found SPD didn’t find any memory DIMMs . INI 721 s DIMM is DIMM s inst? SPD is checking memory slot s . INI 722 s DIMM ???? DIMM in s SPD found a DIMM in slot s , but can’t determi[...]

54 Chapter 2 T roubleshooting Identifying LCD-Indicated Conditions FLT 7309 DIMM insufficient mem Insufficient error -free memory to continue. FLT 730C SYS BD mem intrlv fail Memory interleave generation failed. INI 730F SYS BD mem config done Main memory configuration complete. TST 7400 DIMM non-dest mem tst Starting non-destructive memory test.[...]

Chapter 2 55 T roubleshooting Identifying LCD-Indicated Conditions FLT 7611 DIMM ECC single data Memory ECC test failed to detect single-bit data error . FLT 7612 DIMM ECC single ECC Memory ECC test failed to detect single-bit ECC error . FLT 7613 DIMM ECC multipl data Memory ECC test failed to detect multiple-bit data error . FLT 7614 DIMM ECC mul[...]

56 Chapter 2 T roubleshooting Identifying LCD-Indicated Conditions FLT 7845 SYS BD mem ctlr stat wd Printing memory controller status word to RS-232. FLT 7846 SYS BD mem err overflow Multiple memory errors detected. FLT 7848 SYS BD addr not mapped Memory address outside configured memory space. FLT 785 s DIMM MBE in DIMM s Destructive memory test [...]

Chapter 2 57 T roubleshooting Identifying LCD-Indicated Conditions WRN 80F6 EXT IO boot read error Cannot load IODC entry_io for boot device. WRN 80F7 EXT IO boot IO error Error detected during boot device I/O . WRN 80F8 EXT IO invalid boot dev Invalid boot device class; bad IODC? WRN 80FC EXT IO invalid boot dev Unexpected error; bad IODC? INI 880[...]

58 Chapter 2 T roubleshooting Identifying LCD-Indicated Conditions WRN 8A04 EXT IO No USB keyboard Cannot re-establish communications with the USB keyboard. TST 8C06 EXT IO PCI BIST test Running PCI Built-In Self-T est WRN 8C07 EXT IO PCI BIST error PCI Built-In Self-T est failed. WRN 8C08 SYS BD PCI alloc error PCI address space allocation failed.[...]

Chapter 2 59 T roubleshooting Identifying LCD-Indicated Conditions WRN 9C51 IO BD bad init SERIAL1 Serial port 1 failed to initialize as a console device. INI 9C52 IO BD consol is SER_2 Console display is on serial port 2. INI 9160 EXT IO builtin GRAPHICS Initializing built-in graphics as console display . INI 9C52 IO BRD consol is SER_2 Console di[...]

60 Chapter 2 T roubleshooting Identifying LCD-Indicated Conditions INI C3FF SYS/IO late monarch tst The monarch CPU is starting the late (post-memory) monarch-only tests . FLT C3FF SYS/IO late monarch flt The late (post-memory) monarch-only tests failed. INI C4CC SYS BD initialize ccp Searching for (lab-only) debugger card. INI C4CD SYS BD no ccp f[...]

Chapter 2 61 T roubleshooting Identifying LCD-Indicated Conditions TST C680 SYS BD builtin graphics Look for built-in graphics card. TST C68 s SYS BD test graph in s Look for graphics card in PCI slot s . INI C68 s SYS BD init graph in s Successfully initialized graphics card in PCI slot s . INI C68 0 SYS BD bultin graphics Successfully initialized[...]

62 Chapter 2 T roubleshooting Identifying LCD-Indicated Conditions WRN CB03 SYS BD bad OS TOC code The operating system TOC handler is invalid. Firmw are will soft boot the system. WRN CB04 SYS BD bad OS TOC len The size of the operating system TOC handler is invalid. Firmw are will soft boot the system. WRN CB05 SYS BD bad OS TOC chksm The operati[...]

Chapter 2 63 T roubleshooting Identifying LCD-Indicated Conditions WRN CB73 SYS BD TOC occurred A Transfer of Control caused entry to PDCE_CHECK (the firmware trap handler). FLT CB9 r IO BD Error on rope r An error was detected on rope r . FLT CB99 SYS BD seed IVA handler PDC_SEED_ERROR triggered an HPMC . FLT CB9A SYS BD HPMC overwrite Firmware i[...]

64 Chapter 2 T roubleshooting Identifying LCD-Indicated Conditions OFF CBC2 IO BD PCI data parity PCI data parity error . I/O error log word 3 contains the error address. OFF CBC4 IO BD PCI data par; OV Multiple PCI data parity errors. I/O error log word 3 contains the error address. OFF CBC6 IO BD R2PCI intrnl err Rope-to-PCI bridge internal data [...]

Chapter 2 65 T roubleshooting Identifying LCD-Indicated Conditions OFF CBE2 IO BD PCI SERR#; OV A PCI device asserted SERR# multiple times. OFF CBE3 IO BD Unknown PCI err Unknown PCI error detected. OFF CBE6 SYS BD AtoE rope perr P arity error between system I/O controller and Rope-to-PCI bridge. OFF CBE7 IO BD R2PCI intrnl err Rope-to-PCI bridge i[...]

66 Chapter 2 T roubleshooting Identifying LCD-Indicated Conditions FLT CBFF SYS BD multiple HPMCs A High-Priority Machine Check occurred while processing another HPMC . INI CC0 n SYS BD CPU n OS rendezvs Slave CPU n entering the final rendezvous , waiting for the operating system to aw aken it. INI CC1 n SYS BD CPU n early rend Slave CPU n enterin[...]

Chapter 2 67 T roubleshooting Running System V erification T ests Running System V erification T ests HP-UX uses an online diagnostics product called the Support T ools Manager that allows system operation verification. Three interfaces are available with the Support T ools Manager: a command line interface (accessed through the cstm command), a[...]

68 Chapter 2 T roubleshooting Running ODE-Based Diagnostics Running ODE-Based Diagnostics The Offline Diagnostic Environment (ODE) consists of diagnostic modules for testing and verifying system operation. ODE provides all the necessary functions for the user to load specified tests and interact with those tests . ODE is an ISL utility . T o boot[...]

Chapter 2 69 T roubleshooting Using the System Board LEDs f or T roub leshooting Using the System Board LEDs for T roubleshooting This section provides a description of the system board’s Light Emitting Diodes (LEDs) and how to use them for troubleshooting . These LEDs are located inside of the workstation on the system board’ s left-back edge [...]

70 Chapter 2 T roubleshooting Using the System Board LEDs f or T roub leshooting There are six LED blink sequences supported by the System Controller . The LED blink sequences are shown in T able 2-3. Note that each blink of the LED represents a tenth of a second (0.1 sec.). If the F ANS LED is ever stuck either ON or OFF , a system problem has occ[...]

Chapter 2 71 T roubleshooting Using the System Board LEDs f or T roub leshooting Troubleshooting with System Board LEDs This section explains what to do when you see the LEDs on your system board in a non-default state, and when the yellow F ANS LED displays certain blink sequences. F or the default states , see T able 2-2. Note that the non-defaul[...]

72 Chapter 2 T roubleshooting Using the System Board LEDs f or T roub leshooting VRM0 OFF If the following solutions do not bring this LED back on, replace VRM0 board. • Sw ap VRM cards to determine if VRM0 is bad • Determine that the power cable to the system is plugged in • Chec k that the power button has been pressed on • Re-seat the VR[...]

Chapter 2 73 T roubleshooting Using the System Board LEDs f or T roub leshooting F ANS OFF or blink sequence 4, 5 or 6 If the following solutions do not bring the LED back on or cause it to properly blink, replace the system board. OFF Unplug the system and replace the system board Blink Sequence 4 Unplug the system and operate the unit when its en[...]

74 Chapter 2 T roubleshooting Using the System Board LEDs f or T roub leshooting[...]

75 3 System Upgrades This chapter discusses the system upgrades for the HP VISU ALIZE J6000 workstations, and how to install and remove them. A system upgrade in this chapter is a hard disk drive , CD ROM drive, I/O card or memory DIMMs .[...]

76 Chapter 3 System Upgrades Chapter Overview Chapter Overview This chapter contains the following main sections: • T ools Required • Exchange and Nonexchange P art Numbers • System Upgrades — Electrostatic Discharge (ESD) Precautions — Prerequisite for the System Upgrade Procedures — F ront Bezel and T op P anel — Hard Disk Drives ?[...]

Chapter 3 77 System Upgrades T ools Required T ools Required Use the following tools to remove or replace system upgrades (for example, hard disk drives): • Light-duty flat blade screwdriver with 6-inch (150 mm) blade • T -15 T orx and T -20 (for rack mounting) T orx drivers • ESD equipment (see the “Electrostatic Discharge (ESD) Precautio[...]

78 Chapter 3 System Upgrades System Upgrades System Upgrades The procedures in this section describe how to remove and replace J6000 workstation system upgrades . Observe the electrostatic discharge (ESD) precautions and the prerequisites for installing and removing system upgrades in the next two subsections , as well as any NOTEs, C AUTIONs , and[...]

Chapter 3 79 System Upgrades System Upgrades Prerequisite for the System Upgrade Procedures Y ou must complete the following steps before performing any of the installation and removal procedures in this chapter: 1. P ower off the workstation (either by executing shutdown -h as root , or by simply pressing the power switch on the front panel of the[...]

80 Chapter 3 System Upgrades System Upgrades Front Bezel and T op Cover This section describes how to install and remove the J6000 workstation’ s front bezel and top cover . Note that you can perform certain operations , like installing and removing hard disk drives , by removing the front bezel of the workstation. Other operations require more a[...]

Chapter 3 81 System Upgrades System Upgrades Removing the T op Cover Figure 3-1. Removing the T op Cover T o replace the top cover or front bezel, perform the above steps in reverse. NO TE The graphics in these steps depict a desk side unit. If this is a rack mount unit, the skins and pedestal will not be present. Rack mounted systems will not have[...]

82 Chapter 3 System Upgrades System Upgrades Installing and Removing the Hard Disk Drives T o install the hard disk drives , perform the following steps. Y ou should make sure that the disks are firmly seated. Reinstall the hard disk drive cover and optional locking thumbscrew , if applicable. Figure 3-2. Installing and Removing the Hard Disk Driv[...]

Chapter 3 83 System Upgrades System Upgrades Installing and Removing an Internal CD ROM Drive T o install the CD ROM drive, do the following: Figure 3-3. Installing the CD ROM Drive T o remove the CD ROM drive, perform the above steps in reverse . Installing and Removing Memory DIMMs T o install memory DIMMs in the J6000, refer to the memory sequen[...]

84 Chapter 3 System Upgrades System Upgrades NO TE If memory is installed improperly or it is bad and fastboot is not enabled, your workstation’ s operating system will not boot-up and a DIMM error will appear in your workstation’ s LCD . F or more information see the section “Displaying and Setting F astboot Mode” in Chapter 4. Figure 3-4.[...]

Chapter 3 85 System Upgrades System Upgrades Installing and Removing an I/O Card T o install an I/O card, do the following: Figure 3-5. Installing an I/O Card T o remove an I/O card, perform the above steps in reverse. 1 1. Slide PCI retainer back 2. Lift off cage 2 3 - Lift PCI handle to remove cage from workstation - Insert I/O card in PCI slot a[...]

86 Chapter 3 System Upgrades System Upgrades PCI Slot Information for I/O Cards The three PCI slots located in the PCI cage area of the J6000 workstations are 64-bit, 4x, 3.3v , 66 MHz PCI (Peripheral Connect Interface) slots , providing I/O expansion capabilities for the J6000 workstations . CA UTION The J6000 workstations supply about 75 W atts o[...]

87 4 Boot Console Handler This chapter explains how to use the Boot Console Handler , which provides an interactive environment after the power -on sequence in HP VISUALIZE J6000 workstations .[...]

88 Chapter 4 Boot Console Handler Chapter Overview Chapter Overview This chapter contains the following main sections: • Boot Console Handler F eatures • Accessing the Boot Console Handler • Boot Console Menus • Booting the W orkstation • Searching for Bootable Media • Resetting the W orkstation • Displaying and Setting P aths • Dis[...]

Chapter 4 89 Boot Console Handler Boot Console Handler Features Boot Console Handler F eatures There are times when you want to interact directly with the J6000 workstation before it boots the operating system. These workstations provide a menu-driven Boot Console Handler that allows you to perform special tasks, displa y information, and set certa[...]

90 Chapter 4 Boot Console Handler Accessing the Boot Console Handler Accessing the Boot Console Handler T o access the Boot Console Handler , follow these steps: 1. Close any files and applications on the workstation. 2. Press the power switch on the front panel of the workstation to power it off . NO TE There is no need to manually shut down the [...]

Chapter 4 91 Boot Console Handler Boot Console Menus Boot Console Menus The boot console menus follow , showing the various tasks you can perform and the available information. The shortened version of each command is indicated by the uppercase letters . Help is available for all the menus and commands by using either help, he, o r ? a n d t h e me[...]

92 Chapter 4 Boot Console Handler Boot Console Menus ------ Configuration Menu ----------------------------- Command Description ------- ----------- AUto [BOot|SEArch] [ON|OFF] Display or set specified flag BootID [<proc> [<boot ID>]] Display or modify processor boot ID BootINfo Display boot-related information CPUconfig [<proc>[O[...]

Chapter 4 93 Boot Console Handler Boot Console Menus ------ Information Menu ------------------------------- Command Description ------- ----------- ALL Display all system information BootINfo Display boot-related information CAche Display cache information ChipRevisions Display revisions of VLSI and firmware COprocessor Display coprocessor informa[...]

94 Chapter 4 Boot Console Handler Boot Console Menus ------ Service Menu ----------------------------------- Command Description ------- ----------- ChassisCodes [<proc>|ON|OFF] Display/enable/disable chassis codes CLEARPIM Clear (zero) the contents of PIM EepromRead [<addr> [<len>]] Read EEPROM locations MemRead <addr>[<[...]

Chapter 4 95 Boot Console Handler Booting the W orkstation Booting the W orkstation Y ou usually start a workstation by turning it on and waiting for HP-UX to boot automatically . However , you may not alwa ys want the usual boot sequence to occur . F or example, you ma y want to start the workstation from an operating system that is stored on a de[...]

96 Chapter 4 Boot Console Handler Booting the W orkstation • If you wish to interact with the Initial System Loader (ISL) before booting the workstation, follow the directions in the section “ Accessing the Boot Console Interface” found in this chapter , and type the following at the prompt: Main Menu: Enter command > boot device [Enter] T[...]

Chapter 4 97 Boot Console Handler Searc hing for Bootab le Media Searching for Bootable Media T o list all devices that contain bootable media, follow the directions in the section “ Accessing the Boot Console Handler” found in this chapter , and type the following at the prompt: Main Menu: Enter command > search ipl [Enter] The search comma[...]

98 Chapter 4 Boot Console Handler Resetting the W orkstation Resetting the W orkstation T o reset the workstation to its predefined values , follow the directions in the section “ Accessing the Boot Console Handler” found in this chapter , and type the following at the prompt to access the Configuration Menu: Main Menu: Enter command > co [...]

Chapter 4 99 Boot Console Handler Displaying and Setting P aths Displaying and Setting P aths A path is the hardware address of a device that is attac hed to the I/O system of a workstation. The path command sets the system paths shown in T able 5-1. The path command sets and displays the hardw are address of a specified device attached to the I/O[...]

100 Chapter 4 Boot Console Handler Displaying and Setting P aths T o set a system path to a new value, follow the directions in the section “ Accessing the Boot Console Handler” found in this chapter , and type the following at the prompt: Main Menu: Enter command > path path_type path [Enter] where path_type is one of the path types listed [...]

Chapter 4 101 Boot Console Handler Displaying and Setting the Monitor T ype Displaying and Setting the Monitor Type The workstation ships from the factory preset to use a monitor with a specific resolution and frequency . If the workstation’s monitor is replaced with a different type of monitor , you may have to reconfigure the workstation to s[...]

102 Chapter 4 Boot Console Handler Displaying and Setting the Monitor T ype Displaying the Current Monitor Configuration T o display the current monitor configuration for the workstation from the Configuration Menu of the Boot Console Handler , follow the directions in the section “ Accessing the Boot Console Handler” found in this chapter .[...]

Chapter 4 103 Boot Console Handler Displaying and Setting the Monitor T ype MONITOR INFORMATION Path Slot Head Type Size Freq Class ---- ---- ---- ---- --------- ---- ----- GRAPHICS(1) 1 1 1 1280x1024 75Hz PCI GRAPHICS(1) 1 1 2 1280x1024 75Hz PCI, Double buffered GRAPHICS(1) 1 1 3 1280x1024 75Hz PCI, Greyscale GRAPHICS(1) 1 1 4 1280x1024 75Hz PCI, [...]

104 Chapter 4 Boot Console Handler Displaying and Setting the Monitor T ype Setting the Monitor Type at P ower On If you replace a workstation’s monitor with a different monitor type , and do not set the workstation’ s graphics parameters by using the monitor command before doing so, you may need to perform the following if your screen is blank[...]

Chapter 4 105 Boot Console Handler Displaying and Setting the Monitor T ype Troubleshooting Monitor Problems In the event that the console stops displaying to the graphics device , use the following procedure to set the console for displaying to an external terminal: 1. Turn off the workstation’ s power . 2. Disconnect the USB keyboard connector [...]

106 Chapter 4 Boot Console Handler Displaying the Current Memory Configuration Displaying the Current Memory Configuration The following sample screen output uses the memory command to show a memory configuration table with properly-installed and configured memory . T o display the current memory configuration for a workstation, first follow [...]

Chapter 4 107 Boot Console Handler Displaying the Current Memory Configuration Memory Installation Guidelines F or best performance, load DIMMs in ascending slot order: 0, 1, 2, ... • F or DIMMs to work, both DIMMs in a slot pair (a/b) must be the same type. (Same part number = same type) Active, Installed Memory : 768MB of SDRAM Deallocated Pag[...]

108 Chapter 4 Boot Console Handler Displaying the Status of the I/O Slots Displaying the Status of the I/O Slots The IO command lets you identify all built-in I/O devices and optional I/O devices installed in the option slots . It is available in the Information Menu. T o use the IO command from the Information Menu of the Boot Console Handler , ty[...]

Chapter 4 109 Boot Console Handler Setting the A uto Boot and A uto Sear ch Flags Setting the Auto Boot and Auto Search Flags The auto boot and auto search flags are variables stored in the system’s non-volatile memory . (Non-volatile memory retains its contents even after power is turned off.) If you reset these flags to new values , the chang[...]

110 Chapter 4 Boot Console Handler Displaying and Setting the Security Mode Displaying and Setting the Security Mode The secure flag is a variable stored in non-volatile memory . (Non-volatile memory retains its contents even after power is turned off .) If you reset this flag to a new value, the change takes effect the next time you reboot the w[...]

Chapter 4 111 Boot Console Handler Displaying and Setting F astboot Mode Displaying and Setting F astboot Mode When fastboot is enabled (set to on ), the workstation does a quick check of the memory and skips some processor selftests during its power -on selftests. This enables the workstation to complete its boot process quicker . The default fact[...]

112 Chapter 4 Boot Console Handler Displaying the LAN Station Ad dress Displaying the LAN Station Address It is sometimes necessary to supply the LAN station address of the workstation to other users . F or example, if the workstation is to become a member of a cluster , the cluster administrator needs to know the LAN station address in order to ad[...]

Chapter 4 113 Boot Console Handler Displaying System Inf ormation Displaying System Information The all command allows you to display the system’ s processor revision and speed, cache size, memory size , flag settings, and the boot and console paths . T o display system information, from the Information Menu type the following: Information Menu:[...]

114 Chapter 4 Boot Console Handler Using Remote P ower-On Using Remote P ower-On The J6000 workstation has a remote power -on feature that allows you to power up and shut down your workstation remotely through the RS232 port. The RS232 receive line is monitored by the system board Remote P ower Controller (RPC). This controller responds to the foll[...]

Chapter 4 115 Boot Console Handler Using Remote P ower-On 2. Press any key . Y ou will then see the message: Boot terminated The Main Menu of the boot console appears . 3. At the Main Menu prompt, type the following and press Enter : Main Menu: Enter command > service 4. Turn remote power off by typing the following at the prompt and press Enter[...]

116 Chapter 4 Boot Console Handler Setting the Fan Speed Setting the F an Speed There are two fan speed settings available on the J6000 workstation. The RackMount fan speed is used for J6000s that are installed in a rack. The DeskSide fan speed is used for J6000s that are used as desk-side systems. These fan speeds are set using the Boot Console Ha[...]

Chapter 4 117 Boot Console Handler Setting the Fan Speed 3. Enter the following command at the Configuration Menu prompt: Configuration Menu: Enter command > FanChoice DeskSide 4. Return to the Main Menu and enter this command at the prompt to continue booting: Main Menu: Enter command > boot[...]

118 Chapter 4 Boot Console Handler Initial System Loader (ISL) En vironment Initial System Loader (ISL) Environment The ISL environment provides the means to load the operating system (HP-UX) environment. The ISL environment also provides an offline platform to execute optional diagnostic and utility programs from a boot device when HP-UX does not[...]

Chapter 4 119 Boot Console Handler Initial System Loader (ISL) En vironment ISL User Commands The following commands that are available in the ISL environment allow you to displa y and modify the boot characteristics of the system. • help - lists ISL command menu and available utilities . • display - displays the boot and console paths in Stabl[...]

120 Chapter 4 Boot Console Handler Initial System Loader (ISL) En vironment[...]

121 5 Block Diagram This chapter contains the block diagram for the J6000 workstation’ s system board and PCI board.[...]

122 Chapter 5 Block Diag ram System Board and PCI Boar d System Board and PCI Board Figure 5-1. Block Diagram of the J6000’ s System Board and PCI Board[...]

123 A Regulatory Statements This Appendix contains electromagnetic compatibility information and optical and acoustical statements .[...]

124 Appendix A Regulator y Statements A A A A[...]

Appendix A 125 Regulator y Statements Electroma gnetic Compatibility Electromagnetic Compatibility F ederal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to P art 15 of the FCC Rules and the Canadian Department of Communications . These limits are designed t[...]

126 Appendix A Regulator y Statements Electroma gnetic Compatibility VCCI Statement for Class A Products Korea RRL Statement for Class A Product T aiwan Class A W arning[...]

Appendix A 127 Regulator y Statements Optical and Acoustical Statements Optical and Acoustical Statements Visible LED Statement The LEDs on this product are classified as “Class 1 LED Product” in accordance with EN 60825-1. Laser Safety Statement for a Class 1 Laser Product The CD-ROM mass-storage system is certified as a Class 1 laser produc[...]

128 Appendix A Regulator y Statements Optical and Acoustical Statements[...]

129 B Specifications This appendix lists the environmental and electrical specifications for the HP VISU ALIZE J6000 workstations .[...]

130 Appendix B Specifications En vironmental Specifications Environmental Specifications Altitude DC Magnetic Field Interference Electromagnetic Interference (EMI) Electrostatic Discharge T emperature Humidity (Non-condensing) Leakage Current Less than 3.5 mA Operating: 0–10,000 ft (0–3,000 m) @ 0 to +45˚ C Non-operating: 15,000 ft (0–4,5[...]

Appendix B 131 Specifications En vironmental Specifications Shock Vibration Operating: 20g at 3ms, 1/2 sine in normal axis with no hard errors Non-operating: 80g at 3ms , 1/2 sine, normal axis Operating random: 0.21 Grms, 5–500 Hz Swept sine survival: 0.5 g peak, 5–500 Hz Random survival: 2.09 Grms, 5–500 Hz[...]

132 Appendix B Specifications Electrical Specifications Electrical Specifications Input P ower J6000 AC Frequency: 47–63 Hz Maximum P ower Input: 715 W atts Maximum Current: 7.4–6.2 Amps AC at 100–120V AC 3.7–3.2 Amps AC at 200–230V AC[...]

133 C SCSI Connections This appendix provides information about connecting SCSI (Small Computer System Interface) devices to an HP VISU ALIZE J6000 workstation.[...]

134 Appendix C SCSI Connections Appendix Overview Appendix Overview This appendix contains the following main sections: • SCSI Bus Differences • SCSI Restrictions • SCSI Bus Length Constraints • Assigning SCSI Device IDs • Connecting to the SCSI P orts NO TE When attaching external SCSI devices , be sure to terminate the last device on th[...]

Appendix C 135 SCSI Connections SCSI Bus Differences SCSI Bus Differences A SCSI (Small Computer Systems Interface) bus is an IEEE standard bus for connecting a workstation to internal and external SCSI devices running at different speeds . There may be one device connected to the external SCSI port, or several SCSI devices may be daisy-chained tog[...]

136 Appendix C SCSI Connections SCSI Restrictions SCSI Restrictions This section describes the SCSI restrictions that apply to the J6000 workstations in the following areas: • Cables • T erminators • SCSI configuration constraints NO TE The J6000 SCSI bus supports only 7 narrow SCSI devices because address 7 is reserved by the system. Simila[...]

Appendix C 137 SCSI Connections SCSI Restrictions SCSI Configuration Constraints The number of SCSI devices per bus is limited (see T able C-1 earlier in this appendix). Before adding another SCSI device, determine if the system can support the additional device.[...]

138 Appendix C SCSI Connections SCSI Bus Length Constraints SCSI Bus Length Constraints This section discusses SCSI bus lengths constraints for the SE and L VD SCSI devices. SE SCSI Bus Length When the J6000 external SCSI bus is used in single-ended (SE) mode, the maximum cable length for an SE SCSI bus is 3 meters . NO TE When calculating the tota[...]

Appendix C 139 SCSI Connections Assigning SCSI Device IDs Assigning SCSI Device IDs Before assigning a SCSI device ID to a new SCSI device, you need to determine whic h SCSI device IDs are available . T o view the SCSI IDs already in use, type the following command at the prompt and press [Enter] : /usr/sbin/ioscan -f After a few moments , the iosc[...]

140 Appendix C SCSI Connections Assigning SCSI Device IDs Assigning External SCSI Device IDs Y ou can determine which SCSI devices are currently in use by looking under the H/W Path heading in the output from the ioscan command. The entry 10/0/15/0 is the built-in SCSI bus . F or devices connected to the built-in SCSI bus , such as disks , the numb[...]

141 D Related Documentation This appendix lists the part numbers and titles of documents related to the HP VISU ALIZE J6000 workstations .[...]

142 Appendix D Related Documentation Additional Documentation Additional Documentation Site Preparation Guide • A5990-90005 – Site Preparation Guide HP VISUALIZE J6000 W orkstations and Multiple System Configurations Installation P oster and Getting Started Guide • A5990-90000 - QuikInstall P oster HP VISUALIZE J6000 W or kstation • A5990-[...]