HP (Hewlett-Packard) J7949E manual

HP Jetdir ect Administrator's Gui de JDAG_JDI_frontEN_P2.ai black + PMS 660 + registration HP J7 9 4 9E Embedded Pr int Se r v er[...]

Administrator’s Guide HP Jetdirect Embedded Print Server[...]

© 2004 Copyright Hewlett-Packard Development Company, L.P. All rights reserved. Reproduction, adaptati on, or translation without prior written permission is prohibited, except as allowed under the copyright laws . The information contained in this document is subject to change without notice . The only warranties for HP products an d services are[...]

ENWW 4 T able of Contents 1. Introducing the HP Jetdirect Embedded Print Server Introduction ............................................................ ................. 6 Identification ................ .......................................... ................. 7 Supported Network Protocols ........ ........................ ................. 8[...]

ENWW 5 LPD on UNIX Systems ................ ........................................ 138 LPD on Windows NT/2000/Server 2003 Systems .............. 142 LPD on Windows XP Systems........ ..................................... 147 LPD on Mac OS Systems ............. ........................................ 150 6. FTP Printing Introduction .............[...]

ENWW 6 1 Introducing the HP J etdirect Embedded Print Server Introduction This printer or multifunction peri pheral (MFP) device contains an HP Jetdirect embedded print server that is integrated directly on the device. Using this print serv er, you can connect this device directly to a network and share it among multiple users or systems. Because t[...]

ENWW Introducing the HP Jetdirect Embedded Print Server 7 Identification Product Number and Firmware V ersion The features and capabilities of an HP Jetdirect print server depends on the print server’s product model/number and its operating firmware version. The print server can be upgraded with new firmware versions when they are released. New v[...]

ENWW Introducing the HP Jetdirect Embedded Print Server 8 Supported Network Protocols The supported network protocols, and popular network printing environments that use those protocols, are listed in Table 1.1 . If not supplied with this product, HP network setup and management software for supported systems may be obtained from HP support at: htt[...]

ENWW Introducing the HP Jetdirect Embedded Print Server 9 Security Protocols SNMP (IP and IPX) SNMP (Simple Network Management Protocol) is used by network management applications for device management. HP Jetdirect print servers support SNMP and standard MIB-II (Management Information Base) objects on both IP and IPX networks. The HP Jetdirect emb[...]

ENWW Introducing the HP Jetdirect Embedded Print Server 10 Authentication EAP/802.1X Server-Based Authentication The HP Jetdirect print server supports network client access using the Extensible Authentication Prot ocol (EAP) on an IEEE 802.1X network. The IEEE 802.1X standard provides a port-based authentication protocol where a port can allow or [...]

ENWW Introducing the HP Jetdirect Embedded Print Server 11 Firmware Upgrades Hewlett-Packard offers downloadable firmware upgrades for the HP Jetdirect print server. The u pgrades are available from the World Wide Web at: http://www.hp.com/go/webjetadmin_firmware Firmware Installation Tools Firmware upgrades for supported HP Jetdirect print servers[...]

ENWW Introducing the HP Jetdirect Embedded Print Server 12 HP Support By Phone Highly trained technicians are ready to take your call. For the most recent HP support telephone numbers and available services worldwide, visit: http://www.hp.com/support/support_assistance Note For toll-free support in the USA and Canada, call 1-800-HPINVENT or 1-800-4[...]

ENWW 13 2 HP Software Solutions Summary Introduction HP provides a variety of software solutions to set up or manage your HP Jetdirect-connected network devices. See Table 2.1 to help you determine which software is best for you. Note For more information on these and other solutions, visit HP online support at: http://www.hp.com/support/net_printi[...]

ENWW HP Software Solutions Summary 14 HP Jetdirect Printer Installer for UNIX HP-UX 10.x-10.20, 11.x Solaris 2.6, 7, 8 (SP ARCsystems only) TCP/IP F ast and easy installation of HP Jetdirect-connected printers. ● May be do wnloaded from HP’ s Website HP Web Jetadmin (See the HP Website f or suppor ted system updates.) Windows NT 4.0, 2000, XP P[...]

ENWW HP Software Solutions Summary 15 HP IP/IPX Printer Gateway for NDPS NetW are 5.x, 6.0 Simplified installation, printing, and bidirectional management of HP Jetdirect-connected printers under Novell Distributed Print Ser vices (NDPS). Allows automatic discov er y and installation of HP Jetdirect-connected printers into NDPS. ● F rees up user [...]

ENWW HP Software Solutions Summary 16 HP Install Network Printer W izard (W indows) The HP Install Network Printer Wizard is a software module for quick and easy printer installation on a TCP/IPnetwork. During installation, the wizard allows yo u to configure your device with basic TCP/IP parameters necessary for operation on your network.. The wiz[...]

ENWW HP Software Solutions Summary 17 HP W eb Jetadmin HP Web Jetadmin is an enterprise management tool that allows you to remotely install, configure and manage a wide variety of HP and non-HP network printing devices simply through a standard Web browser. HP Web Jetadmin can be used to proactively manage both individual or groups of devices. Whil[...]

ENWW HP Software Solutions Summary 18 Installing HP W eb Jetadmin Before installing the HP Web Jet admin software, you must have administrator or root privileges on the local system: 1. Download the installation files from HP online support at http://www.hp.com/go/webjetadmin . 2. Follow the instructions on th e screen to install the HP Web Jetadmi[...]

ENWW HP Software Solutions Summary 19 Note In place of systemname.domain , the IP address of the host computer on wh ich HP Web Jetadmin is installed can be used. Follow the instructions on the appropriate home page to find and configure or modify your printer. Removing HP W eb Jetadmin Software To remove HP Web Jetadmin software from your Web serv[...]

ENWW HP Software Solutions Summary 20 Internet Printer Connection Software The HP Jetdirect print server supports the Internet Printing Protocol (IPP). Using the appropriate software on your system, you can create an IPP print path from your system to a supported HP Jetdirect-connected printer over the Internet. Note For incoming print path request[...]

ENWW HP Software Solutions Summary 21 2. To install the software and set up the print path to the printer, follow the instructions provided with the software. Contact your network administrator to get the IP address or URL of the printer to complete the setup. HP Software System Requirements ● Computer running Microsoft Windows NT 4.0 (Intel-base[...]

ENWW HP Software Solutions Summary 22 4. Select Connect to a printer on the Internet and enter the print server’s URL: http:// IP_address [/ipp/ port# ] where IP_address is the IP address configured on the HP Jetdirect print server and [/ ipp/port#] is an optional parameter that defaults to /ipp/ port1 for HP Jetdirect embedded print servers. The[...]

ENWW HP Software Solutions Summary 23 HP IP/IPX Printer Gateway for NDPS NDPS (Novell Distributed Print Serv ices) is a printing architecture developed by Novell in partnershi p with Hewlett-Packard. NDPS simplifies and streamlines the administration of network printing. It eliminates the need to set up and link print queues, printer objects, and p[...]

ENWW HP Software Solutions Summary 24 T o Get the Software The HP IP/IPX Printer Gateway is included with all current versions of NDPS. Novell NetWare 5.x and 6.0 includes NDPS. To obtain the most recent software version, or to obtain the related documentation: ■ Visit http://www.hp.com/go/hpgate_sw ■ Select and follow the instructions for down[...]

ENWW HP Software Solutions Summary 25 HP LaserJ et Utilities for Mac OS The HP LaserJet Utilities for Ma c OS allow you to configure and manage your HP Jetdirect-connecte d printers on networks that use the AppleTalk (EtherTalk) protocol. Note On TCP/IP networks, you can use Mac OS system utilities to discover and install your printer: ● On Mac O[...]

ENWW HP Software Solutions Summary 26 Configuring the Printer The HP LaserJet Utility allows pr inter settings such as printer name and preferred zone to be con figured from your Mac OS system. Hewlett-Packard recommends that only network administrators use the printer configuration capabilities of this utility. If this printer is to be serviced by[...]

ENWW HP Software Solutions Summary 27 Renaming the Printer The factory supplies a default name for your printer. Hewlett-Packard highly recommends that you rename your printer to avoid having multiple printers with similar names on your network. CAUTION After you have renamed the printer and have set up print queues to that printer, use caution whe[...]

ENWW HP Software Solutions Summary 28 7. To exit, select Quit from the File menu. Notify everyone on your network of the new name for your printer so they can select the printer in the Chooser. Selecting a Zone The HP LaserJet Utility allows you to select a preferred zone for your printer on a Phase 2 EtherT alk network. Instead of your printer rem[...]

ENWW HP Software Solutions Summary 29 3. If AppleTalk is not active, an alert dialog box appears on your screen. Select OK . The Active button turns on. If your network is linked to other networks, the AppleTalk Zones list dialog box appears in the Chooser. 4. If applicable, select the zone in the AppleTalk Zones scrolling list where your printer i[...]

ENWW HP Software Solutions Summary 30 T esting the Configuration 1. Select Print Window from the File menu, or if no window is open, select Print Desktop . The Print dialog box appears. 2. Click Print . If the printer prints the job, you have connected your printer to your network correctly. If your printer does not print, see Chapter 8 .[...]

ENWW 31 3 TCP/IP Configuration Introduction To operate properly on a TCP/IP network, the HP Jetdirect print server must be configured with valid TCP/IP network configuration parameters, such as an IP address that is valid for your network. For general information on TCP/IP networks, see Appendix A . Server-Based and Manual TCP/IP Configuration When[...]

ENWW TCP/IP Configuration 32 Default IP Address When in a factory-default state (for example, when shipped from the factory or after a cold-reset), the HP Jetdirect print server has no IP address. A default IP addr ess may or may not be assigned depending on the network environment. Default IP Address Will Not Be Assigned A default IP address will [...]

ENWW TCP/IP Configuration 33 With link-local addresses, subnet ting is not used. The subnet mask will be 255.255.0.0, and cannot be changed. Link-local addresses will not route off the local link, and access to or from the Internet will not be available. The default gateway address will be the same as the link-local address. If a duplicate address [...]

ENWW TCP/IP Configuration 34 DHCP Requests Enable/Disable When a default IP address is assi gned, you can choose to send, or not send, periodic DHCP requests . DHCP requests are used to retrieve IP configuration settin gs from a DHCP server on the network. By default, this para meter is enabled, allowing DHCP requests to be transmitted. Ho wever, t[...]

ENWW TCP/IP Configuration 35 Note Linux and UNIX systems: For more information, see the bootpd man page. On HP-UX systems, a sample DHCP configuration file (dhcptab) may be located in the /etc directory. Since HP-UX presently does not provide Dynamic Domain Name Services (DDNS) for its DHCP implementations, HP recommends that you set all print serv[...]

ENWW TCP/IP Configuration 36 Using BOOTP/TFTP BOOTP (Bootstrap Protocol) and TFTP (Trivial File Transfer Protocol) provide a convenient way to automatically configure the HP Jetdirect print server for TCP/IP network operation. When powered on, the Jetdirect print server sends a BOOTP request message onto the network. A prop erly configured BOOTP se[...]

ENWW TCP/IP Configuration 37 Why Use BOOTP/TFTP? Using BOOTP/TFTP to download configuration data has the following benefits: ● Enhanced configuration control of the HP Jetdirect print server. Configuration by other methods, su ch as a printer control panel, are limited to select parameters. ● Ease of configuration management. Network configurat[...]

ENWW TCP/IP Configuration 38 Configuring the BOOTP Server For the HP Jetdirect print server to obtain its configuration data over the network, the BOOTP/TFTP servers must be set up with the appropriate configuration files. BOOTP is used by the print server to obtain entries in the /etc/bootptab file on a BOOTP server, while TFTP is used to ob tain [...]

ENWW TCP/IP Configuration 39 Bootptab File Entries An example of a /etc/bootptab file entry for an HP Jetdirect print server is provided below: Note that the configuration data co ntains “tags” to identify the various HP Jetdirect parameters and their settings. Entries and tags supported by the HP Jetdirect print server are listed in Table 3.1 [...]

ENWW TCP/IP Configuration 40 sm 1 The subnet mask tag. The s ubnet mask will be used by the HP Jetdirect print server to identify the portions of an IP address that specify the network/subnetwork number and the host address. gw 3 The gateway IP address tag. This address identifies the IP address of the default gateway (router) that the HP Jetdirect[...]

ENWW TCP/IP Configuration 41 tv 59 DHCP T2 timeout, specifying the DHCP lease rebind time (seconds). T69 69 The IP address (in hexadecimal ) of the preferred outgoing e-mail SMTP (Simple Mail Tr ansport Protocol) server, for use with supported Scan devices. T144 -- An HP-proprietary tag that specifies the relative path name of the TFTP configuratio[...]

ENWW TCP/IP Configuration 42 A colon (:) indicates the end of a field, and a backslash () indicates that the entry is continued on the next line. Spaces are not allowed b e t w e e n t h e c h a r a c t e r s o n a l i n e . N a m e s , s u c h a s h o s t n a m e s , m u s t begin with a letter and can contain only letters, numbers, periods (for [...]

ENWW TCP/IP Configuration 43 # # Example of an HP Jetdirect TFTP Configuration File # # Allow only Subnet 192.168.10 access to peripheral. # Up to 10 ‘allow’ entries can be written through TFTP. # Up to 10 ‘allow’ entries can be written through Telnet # or embedded Web server. # ‘allow’ may include single IP addresses. # allow: 192.168.[...]

ENWW TCP/IP Configuration 44 Table 3.2 lists the supported TFTP commands (HP Jetdirect firmware version V.28.xx or later). Table 3.3 describes the TFTP command parameters. Table 3.2 List of Supported TFTP Commands (1 of 2) General ● passwd: ● sys-location: ● sys-contact: ● ssl-state: ● security-reset: ● tftp-parameter-attribute: TCP/IP [...]

ENWW TCP/IP Configuration 45 SNMP ● snmp-config: ● get-cmnty-name: ● set-cmnty-name: ● auth-trap: ● trap-dest: IPX/SPX ● ipx-config: ● ipx-unit-name: ● ipx-frametype: ● ipx-sapinterval: ● ipx-nds-tree: ● ipx-nds-context: ● ipx-job-poll: ● pjl-banner : ● pjl-eoj: ● pjl-toner-low : AppleTalk ● appletalk: DLC/LLC ● dl[...]

ENWW TCP/IP Configuration 46 Table 3.3 TFTP Configuration File Parameters (1 of 10) General passwd: (passwd-admin:) A password (up to 16 alphanume ric characters) that allows administrators to control changes of HP Jetdirect print server configuration parameters through Telnet, HP Web Jetadmin, or embedde d Web server. The password may be cleared b[...]

ENWW TCP/IP Configuration 47 TCP/IP Main host-name: (sys-name:, name:) Specifies the node name that will appear on the Jetdirect configuration page. Default is NPIxxxxxx, where xxxxxx is the last six digits of the LAN hardware address. parm-file: Specifies the path and file name whose conten ts are sent to the printer for printing each time the pri[...]

ENWW TCP/IP Configuration 48 lpd-printing: (lpd-config:, lpd:) Enables or disables LPD (Line Printer Da emon) printing services on the Jetdirect print server. 0 disables, 1 (default) enables. banner: A port-specific parameter that specifie s printing an LPD banner page. 0 disables banner pages. 1 (default) enables banner pages. interlock: (interloc[...]

ENWW TCP/IP Configuration 49 TCP/IP Access Control allow: netnum [mask] Makes an entry into the host access list stored on the HP Jetdirect print server. Each entry specifies a host or network of hosts that are allow ed to connect to the printer. The format is “allow: netnum [mask]” where netnum is a network number or host IP address, and mask [...]

ENWW TCP/IP Configuration 50 slp-keep-alive: Specifies a time period for the print server to send multicast packets on the network to prevent being deleted from network dev ice tables. Some infrastructure devices, such as switches, may delete active de vices from their device tables due to inactivity on the network. To enable this feat ure, set a v[...]

ENWW TCP/IP Configuration 51 idle-timeout: The number of seconds that an idle print data connection is allowed to remain open. Since the card supports only a single TCP connec tion, the idle timeout balances the opportunity of a host to reco ver or complete a print job against the ability of other hosts to ac cess the printer. The accept able value[...]

ENWW TCP/IP Configuration 52 default-ip: Specifies the IP address to use when the print server is unable to obtain an IP address from the network during a forced TCP/IP reconfiguration (for example, when powered off/on or manually configured to use BOOTP/DHCP). DEFAULT_IP: sets the legacy default IP address 192.0.0.192. AUTO_IP: sets a link-local I[...]

ENWW TCP/IP Configuration 53 auth-trap: (authentication-trap:) Configures the print server to send (on) or not send (off) SNMP authentication traps. Authentication traps indicate that an SNMP request was received, but the community name check failed. The default is “on.” trap-dest: (trap-destination:) Enters a host’s IP address into the HP Je[...]

ENWW TCP/IP Configuration 54 ipx-nds-context: An alphanumeric string, up to 256 charac ters, that specifies the NDS context for the HP Jetdirect print server. ipx-job-poll: Specifies the time interval (seconds) that the HP Jetdirect print server will wait to check for print jobs in a print queue. pjl-banner: (ipx-banner:) Enables or disables printi[...]

ENWW TCP/IP Configuration 55 upgrade: To configure one or more Jetdirect prin t servers with the name and location of a firmware upgrade file. CAUTION: Ensure that command parameters are properly entered and that the upgrade file is a higher version than the curr ently installed version. The print server will attempt to upgrade when the upgrade fil[...]

ENWW TCP/IP Configuration 56 Using DHCP Dynamic Host Configuration Prot ocol (DHCP, RFC 2131/2132) is one of several auto configuration mechanisms that the HP Jetdirect print server uses. If you have a DHCP server on your network, the HP Jetdirect print server automatically obtains its IP address from that server and register s its name with any RF[...]

ENWW TCP/IP Configuration 57 UNIX Systems For more information on setting up DHCP on UNIX systems, see the bootpd man page. On HP-UX systems, a sample DH CP configuration file (dhcptab) may be located in the /etc directory. Since HP-UX presently does not provide Dynamic Domain Name Services (DDNS) for its DHCP implementations, HP recommends that yo[...]

ENWW TCP/IP Configuration 58 Windows NT 4.0 Server To set up a DHCP scope on a Wi ndows NT 4.0 server, perform the following steps: 1. At the Windows NT server, open the Program Manager window and double-click the Network Administrator icon. 2. Double-click the DHCP Manager icon to open this window. 3. Select Server and select Server Add . 4. Type [...]

ENWW TCP/IP Configuration 59 8. Skip this step if you have assigned unlimited leases in the previous step. Otherwise, select Scope and select Add Reservations to set up your printers as reserved clients. For each printer, perform th e following steps in the Add Reserved Clients window to set up a rese rvation for that printer: a. Type the selected [...]

ENWW TCP/IP Configuration 60 c. You must now provide the IP address of the WINS server by doing the following: ● Select Value , then Edit Array . ● From the IP Address Array Editor, select Remove to delete any undesired addresses previously set. Then type in the IP address of the WINS server and select Add . ● Once the address appears in the [...]

ENWW TCP/IP Configuration 61 6. Enter the range of IP addresses for this scope (beginning IP address and ending IP address). Also, enter the subnet mask. then click Next . Note If subnetting is used, the subnet mask defines which portion of an IP address specifies the subnet and which portion specifies the client device. For more information, see A[...]

ENWW TCP/IP Configuration 62 address for your HP Jetdirect-connected printer is available on the HP Jetdirect configuration page.) d. Under “Supported types”, select DHCP only , then click Add . (Note: Selecting Both or BOOTP only will result in a configuration through BOOTP due to the sequence in which HP Jetdirect print servers initiate confi[...]

ENWW TCP/IP Configuration 63 If you change to BOOTP configuration, the DHCP-configured parameters are released and the TC P/IP protocol is initialized. If you change to Manual configuration, the DHCP-configured IP address is released and the user-s pecified IP parameters are used. Therefore, if you manually provide the IP address, you should also m[...]

ENWW TCP/IP Configuration 64 Using RARP This section describes how to con figure the print server using the Reverse Address Resolution Protoc ol (RARP) on UNIX and Linux systems. This setup procedure enables the RARP daemon running on your system to respond to a RARP request from the HP Jetdirect print server and to supply the IP address to the pri[...]

ENWW TCP/IP Configuration 65 7. Edit the /etc/ethers file ( /etc/rarpd.conf file in HP-UX 10.20) to add the LAN hardware address/station address (from the configuratio n page) and the node name for the HP Jetdirect print server. For example: 00:01:E6:a8:b0:00 laserjet1 Note If your system uses Network Information Service (NIS), you need to incorpor[...]

ENWW TCP/IP Configuration 66 Using the arp and ping Commands You can configure an HP Jetdirect print server with an IP address using an ARP (Address Resolution Protocol) command from a supported system. The protocol is not routable, that is, the workstation from which the configur ation is made must be located on the same network segment as the HP [...]

ENWW TCP/IP Configuration 67 Depending on the system, the LA N hardware address may require a specific format. For example: ● For Windows NT 4.0, 2000, XP, Server 2003 arp -s 192.168.45.39 00-01-E6-a2-31-98 ping 192.168.45.39 ● For UNIX arp -s 192.168.45.39 00:01:E6:a2:31:98 ping 192.168.45.39 Note Once the IP address has been set on the print [...]

ENWW TCP/IP Configuration 68 Using T elnet This section describes how to conf igure the print server (firmware version V.28.xx or greater) using Telnet. Although a Telnet connection may be protected by an administrator password, Telnet connections are not secure. For networks with high security levels, Telnet connect ions can be disabled on the pri[...]

ENWW TCP/IP Configuration 69 To use the route command, you will al so need the IP address of your workstation. To view it, you can enter the appropriate command at the command prompt: C:> ipconfig (on Windows NT/2000/XP/Server 2003) C:> winipconfig (on Windows 98) To create a route from the system command prompt, enter the following command[...]

ENWW TCP/IP Configuration 70 A Typical T elnet Session Initiating a typical Telnet session is illustrated below.[...]

ENWW TCP/IP Configuration 71 To set configuration parameters, yo u must set up a Telnet session from your system to the HP Jetdirect print server. 1. Type the following at the system prompt: telnet <IP address> where <IP address> is the IP address listed on the Jetdirect configuration page. See Chapter 9 . 2. A connection to the HP Jetd[...]

ENWW TCP/IP Configuration 72 Command Line Interface (Default) Using the Telnet command line interface, you can set configuration parameters using the following procedures: Note During a Telnet session, enter ? to view available configuration parameters, the correct command format, and a list of commands. To list additional (or advanced) commands, e[...]

ENWW TCP/IP Configuration 73 Telnet Commands and Parameters. Table 3.4 lists the available Telnet commands and parameters. Note If a parameter is supplied dynamically (for example, from a BOOTP or DHCP server), its value cannot be changed using Telnet without first setting Manual configuration. To set Manual configuration, see the ip-config command[...]

ENWW TCP/IP Configuration 74 sys-location Alpha-numeric string (up to 255 characters), typically used to identify a location. sys-contact Alpha-numeric string (up to 255 characters), typically used to identify the name of a network or device administrator. ssl-state Sets the print server ’s security level for Web communications: 1: Forced redirec[...]

ENWW TCP/IP Configuration 75 subnet-mask A value (in dotted notation) that identifies the network and host portions of an IP address in received messages. For example, subnet-mask 255.255.255.0 stores the subnet mask value 255.255.255.0 on the print server. The value 0.0.0.0 disables the subnet mask. For more information see Appendix A . default-gw[...]

ENWW TCP/IP Configuration 76 TCP/IP Print Options Command Description 9100-printing Enables or disables prin ting to TCP port 9100 on the print server. 0 disables, 1 (default) enables. ftp-printing Enables or disables the ability to print through FTP. 0 disables, 1 (default) enables. (TCP ports 20, 21) ipp-printing Enables or di sables the ability [...]

ENWW TCP/IP Configuration 77 defaultq Name of the queue to be used if the queue specified for a print job is unknown. By defaul t, the default queue is AUTO. addstring Adds a user-defined character string that may be prepended or appended to print data. Up to eight character strings may be specified. A string name and the character string contents [...]

ENWW TCP/IP Configuration 78 syslog-max Specifies the maximum number of syslog messages that can be sent by the HP Jetdirect print server on a per-minute basis. This setting allows administrators to control the log file size. The default is 10 per minute. If it’s set to zero, the number of syslog messages is not restricted. syslog-priority Contro[...]

ENWW TCP/IP Configuration 79 mdns-pri-svc Specifies the mDNS highest priority service to use for printing.To set this parameter, choose one of the following printing option numbers: 1 : Port 9100 printing 2 : IPP port printing 3 : The default LPD raw queue 4 : The default LPD text queue 5 : The default LPD auto queue 6 : The default LPD binps (bina[...]

ENWW TCP/IP Configuration 80 tcp-mss Specifies the maximum segment size (MSS) that the HP Jetdirect print server will advertise for use when communicating with local su bnets (Ethernet MSS=1460 bytes or more) or remote subnets (MSS=536 bytes): 0 : (default) All networks are as sumed to be local (Ethernet MSS=1460 bytes or more). 1 : Use MSS=1460 by[...]

ENWW TCP/IP Configuration 81 dhcp-fqdn-config dhcp-fqdn-behavior Specifies configuration control of the Fully Qualified Domain Name (FQDN), using either DHCP, manual configuration, or both. The fully qualified domain name consists of the device’s host name and domain name. Select one of the following command values: 0 (default): DHCP may be used [...]

ENWW TCP/IP Configuration 82 SNMP Command Description snmp-config Enables or disables SNMP operation on the print server. 0 disables, 1 (default) enables SNMP. CAUTION: Disabling SNMP will disable all SNMP agents (SNMP v1, v2, v3) as well as communications with management applications, such as HP Web Jetadmin. In addition, firmware upgrades through[...]

ENWW TCP/IP Configuration 83 IPX/SPX Command Description ipx-config Enables or disables IPX/SPX protocol operation on the print server. 0 disables, 1 (default) enables. For example, ipx-config 0 will disable IPX/SPX operation. ipx-unitname (Print Server Name) A user-assigned alphanumeric name assigned to the print server (31 characters maximum). By[...]

ENWW TCP/IP Configuration 84 AppleTalk Command Description appletalk Enables or disables Ap pleTalk (EtherTalk) protocol operation on the print server. 0 disables, 1 (default) enables. For example, appletalk 0 will disable AppleTalk operation Name (Read-only parameter) The name of the printer on the AppleTalk network. A number a fter the name indic[...]

ENWW TCP/IP Configuration 85 Other Command Description link-type (10/100 Fast Ethernet) Sets the print server’s link speed (10 or 100 Mbps) and communication mode (Full- or Half-Duplex). Selections ar e AUTO, 100FULL, 100HALF, 10FULL, 10HALF. For AUTO (default), the print se rver uses autonegotiation to determine the link speed and mode. If auton[...]

ENWW TCP/IP Configuration 86 Menu Interface An optional Menu interface is displayed when you type menu at the Telnet command prompt. The Menu interface eliminates the need to memorize commands, and provides structured menu lists for easy access to configuration parameters. Figure 3.1 illustrates the Menu interface, using the TCP/IP menus as an exam[...]

ENWW TCP/IP Configuration 87 Figure 3.1 Example: Using the Menu Interface Main Menu ------------------------------- 1. General Menu 2. TCP/IP Menu... 3. SNMP Menu... 4. IPX/SPX Menu 5. AppleTalk Menu 6. DLC/LLC Menu 7. Other Settings 8. Support Settings 9. Wireless Settings ?. Help e. Exit Menu 0. Exit Telnet Enter Selection => 2 TCP/IP - Main S[...]

ENWW TCP/IP Configuration 88 Using T elnet to Erase the Existing IP Settings To erase the IP address during a Telnet session, use the following command line entries: 1. Type cold-reset , then press Enter . 2. Type quit , then press Enter to exit Telnet. 3. Power the print server off/on. Note This procedure resets all TCP/IP parameters, but only aff[...]

ENWW TCP/IP Configuration 89 Using the Printer Control P anel When supported by the printer, HP Jetdirect print servers provide a configuration menu that can be accessed from the printer’s control panel. Using this menu, you can enable or disable network protocols and set basic network parameters. For a summary of the available menu items, see Ap[...]

ENWW TCP/IP Configuration 90 Moving to Another Network When moving an HP Jetdirect print server that is configured with an IP address to a new network, make sure that the IP address does not conflict with addresses on th e new network. You may change the IP address of the print server to one that can be used on the new network, or erase the current[...]

ENWW 91 4 Using the Embedded W eb Server Introduction This device contains an embedded Web server that can be accessed from a compatible Web browser over an intranet. The embedded Web server provides access to co nfiguration and management pages for the HP Jetdirect print server and the attached network device (such as a printer or multifunction, a[...]

ENWW Using the Embedded Web Server 92 Requirements Compatible W eb Browsers To access the embedded Web server , you must use a compatible Web browser. In general, the embedded Web server can be used with Web browsers that support HTML 4.01 and cascading style sheets. Hewlett-Packard tests a number of current and older browsers using a variety of sy[...]

ENWW Using the Embedded Web Server 93 V iewing the Embedded W eb Server Before you can use the embedded We b server, the HP Jetdirect print server must be configured with an IP address. For a description of an IP address and an overview of TCP/IP networking, see Appendix A . There are many ways to configure an IP address on the print server. For ex[...]

ENWW Using the Embedded Web Server 94 access. However, the print server may be configured to appear as a secure site using an in stalled X.509-compliant certificate for identification. When properly configured, encrypted browser communications through HTTPS (secure HTTP) may be used for secure access. Although not recommended, you can use your Inte[...]

ENWW Using the Embedded Web Server 95 Networking T ab The Networking tab provides access to HP Jetdirect network configuration parameters and status. The menu items in the left margin provide access to configuration and status pages. Sending Product Information to HP The first time that you access the Networking tab, you will be prompted whether to[...]

ENWW Using the Embedded Web Server 96 TCP/IP The TCP/IP page provides configuration parameters summarized in Table 4.1 . Table 4.1 TCP/IP Settings (1 of 3) Item Description IP Configuration Method Selects the method that the HP Jetdirect print server will use for its IP configuration parameters: BOOTP (default), DHCP , Manual , or Auto IP . For BOO[...]

ENWW Using the Embedded Web Server 97 Primary WINS Server Specifies the IP address of the primary Windows Internet Naming Service (WINS) server. The WINS server provides IP address and name resolution services fo r network computers and devices. Secondary WINS Server Specifies the IP Address to be used for WINS if the primary WINS Server is unavail[...]

ENWW Using the Embedded Web Server 98 IPX/SPX The IPX/SPX tab allows you to configure IPX/SPX (Internet Packet Exchange/Sequenced Packet Exchange) parameters on the HP Jetdirect print server for operation on a Novell NetWare or IPX/SPX-compatible network (such as a Microsoft network). See Table 4.2 for a description of items on this page. System Co[...]

ENWW Using the Embedded Web Server 99 CAUTION If you are using direct-mode printing over IPX/SPX on a Microsoft network, do not disable IPX/SPX. For a Novell NetWare network: ● The embedded Web server may be used to select Queue Server Mode parameters in a Novell Directory Services (NDS) environment. ● You cannot create the NDS print server, pr[...]

ENWW Using the Embedded Web Server 100 NDS Tree Name Specify the name of the NDS tree for this device. The NDS (Novell Directory Services) tree name refers to the name of the organizational tree used by your network. To disable NDS support, leave this field blank. NDS Context The print server 's NDS context refers to the NDS container or organ[...]

ENWW Using the Embedded Web Server 101 AppleTalk The AppleTalk tab allows you to configure selected AppleTalk settings on the HP Jetdirect print server. See Table 4.3 for a description of items on this page. Note The AppleTalk parameters displayed include the AppleTalk printer types that are advertised on the network. The HP Jetdirect print server [...]

ENWW Using the Embedded Web Server 102 SNMP You can specify or change the SN MP (Simple Network Management Protocol) parameters provided. See Table 4.4 . CAUTION If you use HP Web Jetadmin to manage your devices, you should use HP Web Jetadmin to seamlessly configure SNMP v3 and other security settings on the print server. Using the embedded Web se[...]

ENWW Using the Embedded Web Server 103 Other Settings This item provides access to a va riety of management and printing configuration options. The following tabs are provided: ● Misc. Settings : for enabling miscellaneous advanced protocols and functions ● Firmware Upgrade : (for print servers that support firmware upgrades) to update your HP [...]

ENWW Using the Embedded Web Server 104 Misc. Settings The Miscellaneous Settings parame ters allow you to set a variety of advanced protocols and features, as described below. See Table 4.5 . Table 4.5 Miscellaneous Settings (1 of 4) Item Description SLP Config Enable or disable SLP (Ser vice Location Protocol), used by selected client application [...]

ENWW Using the Embedded Web Server 105 Link settings (For wired 10/100TX net works only) Set the network link speed(10 or 100 Mbps) and communication mode (full- or half-duplex) for HP Jetdirect 10/100TX print servers. The available settings are listed below. CAUTION : If you change the link setting, network communications with the print server and[...]

ENWW Using the Embedded Web Server 106 Dynamic Raw Port Setting Allows additional ports to be s pecified for printing to TCP port 9100. Valid ports are 3000 to 9000, which are application-dependent. Disable listening on these ports For security purposes, two fields allow you to disable services on the printer that use the network. In each field, yo[...]

ENWW Using the Embedded Web Server 107 mDNS Highest Priority Service Specifies the mDNS highest priority service to use for printing.To set this parameter, choose one of the following printing options: 9100 Printing : Raw IP printing through HP-proprietary port 9100. IPP Printing: Internet Printing Protocol printing. LPD Printing (RAW) : Default LP[...]

ENWW Using the Embedded Web Server 108 Firmware Upgrade For print servers that support firmware upgrades, this page allows you to upgrade the print server with new features. The firmware upgrade file for the print server must be available on your system. To identify and retrieve the appropriate upgrade file, visit HP online support at: http://www.h[...]

ENWW Using the Embedded Web Server 109 Table 4.6 LPD Queue Parameters (1 of 3) Item Description Queue Name Name of the user-defined queue. This name can be up to 32 characters long, and can cons ist of any displayable ASCII characters. You can define up to six user-defined queues. Prepend String Name Enter the name of one or more strings to be adde[...]

ENWW Using the Embedded Web Server 110 Queue Type Processing instruction for the queue. Choose from these four queue types: ● RAW -- No processing. The line printer daemon treats the data in a raw queue as a print job that has already been formatted in PCL, PostScript, or HP-GL/2, and sends it to the printer without modification. (Note that any u[...]

ENWW Using the Embedded Web Server 111 To set up a user-defined print qu eue, you first define the strings, assign them as prepend or appe nd strings, and define the queue type. Once you have defined an LPD queue, you specify its use by setting up an LPD printer that uses that queue. For instance, if you set up string “a” with a value of “abc[...]

ENWW Using the Embedded Web Server 112 Example. If you had an LPD printer and wanted to reset it at the start of each print job, you could set up a user-defined print queue named “clear_printer” that issues a PCL reset command (Escape-E) at the beginning of each job. Yo u could set this up as follows: First, set up the print queue: a. Name a st[...]

ENWW Using the Embedded Web Server 113 Privacy Settings On the Privacy Settings page, you can allow the embedded Web server to collect product identific ation and use information and then send the information to HP (Inter net access is required). Product use information assists HP in improving product features and services. By default, this feature[...]

ENWW Using the Embedded Web Server 114 Wizard Note If you use HP Web Jetadmin to manage your devices, you should not use this wizard. Instead, use HP Web Jetadmin to co nfigure your network security settings to ensure they are properly set for your network. The Wizard page allows you to run the HP Jetdirect Security Configuration Wizard . This wiza[...]

ENWW Using the Embedded Web Server 115 Table 4.7 Wizard Security Levels (1 of 2) Security Level Description Basic Security This option requires t hat you configure an administrator password for configuration management. The administrator password is shared with other management tools, such as Telnet and SNMP applications. However, some management t[...]

ENWW Using the Embedded Web Server 116 Custom Security This option proceeds th rough all available security settings supported by your print server. For more information on specific parameters and selections, see the tabs on the Mgmt. Protocols and Authorization menu pages under SECURITY . The Administrator Account page is used to enter the adminis[...]

ENWW Using the Embedded Web Server 117 Authorization The Authorization page provides tabs that allow you to control access to the device, as well as to device configuration and management features. In addition, you may configure certificates for client and server authentication. Admin. Account Use this page to set an administ rator password for con[...]

ENWW Using the Embedded Web Server 118 Printer Password Synchronization. Most printers provide password-protected access to pr inter configuration and status settings. The password is set thro ugh security Web pages provided by the printer. For these printers, the administrator password for the printer and the Jetdirect print server are synchronize[...]

ENWW Using the Embedded Web Server 119 The Certificates page provides the status of the certificates installed on the HP Jetdirect print server: ● Jetdirect certificate. The Jetdirect certificate is used to validate the identity of the Jetd irect device to clients and to network authentication servers. By factory default, a self-signed Jetdirect [...]

ENWW Using the Embedded Web Server 120 Configuring Certificates When you click Configure , a certificate management wizard will help you update or install a cert ificate. The screens displayed will depend on the type of certificate (Jetdirect or CA) and your selections. Table 4.8 provides a description of the screens and configuration parameters th[...]

ENWW Using the Embedded Web Server 121 Install Certificate. This option is displayed only if there is a Jetdirect certificate request (to a trusted third party) pending. Wh en received, the certificate is installed using this option. Once installed, this certificate overwrites the preinstalled certificate. Using this option, you are prompted for in[...]

ENWW Using the Embedded Web Server 122 Certificate Information Use this page to enter information for requesting a certificate from a Certificate Authority. Common Name. (Required) For HP Jetdirect print servers, specify the fully qualified domain name or a valid IP address for the device. Examples: ● Domain Name: myprinter.mydepartment.mycompany[...]

ENWW Using the Embedded Web Server 123 Install Certificate, or Install CA Certificate Use the Install Certificate screen to install a Jetdirect certificate. Use the Install CA Certificate screen to install a trusted Certificate Authority (CA) certificate for use during EAP authentication. Install a PEM/Base64 (Privacy Enhanced Mail) encoded certifi[...]

ENWW Using the Embedded Web Server 124 Access Control Use this tab to display the Acce ss Control List (ACL) on the HP Jetdirect print server. An access control list (or host access list) specifies individual host systems, or networks of host systems, that will be allowed to access the print server and the attached network device. Up to 10 entries [...]

ENWW Using the Embedded Web Server 125 Examples. See the table of sample entries below: To add an entry into the access control list, use the IP Address and Mask fields to specify a host, and click (check) the Save checkbox for that entry. Then click Apply . To delete an entry from the list, clear the Save checkbox for that entry. Then click Apply [...]

ENWW Using the Embedded Web Server 126 Mgmt. Protocols This link provides access to management communications and other protocols that affect security. Web Mgmt. Use this tab to manage communi cations with the embedded Web server from Web browsers. This tab appears only for full-featured print servers. Secure, encrypted Web-based communication is p[...]

ENWW Using the Embedded Web Server 127 Note Cipher suites support different levels of encryption strength. The cipher suites currently supported for encryption and decryption are DES (Data Encryption Standard, 56-bit), RC4 (40-bit or 128-bit), and 3DES (168-bit). SNMP Use this tab to enable or disabl e SNMP v1, v2c and v3 agents on the print server[...]

ENWW Using the Embedded Web Server 128 CAUTION You should disable Telnet and ensure secure embedded Web communications through HTTPS is enabled before creating the initial SNMP v3 account. This will help to prevent access or interception of account information over a connection that is not secure. SNMP v1 and v2c agents can coexist with the SNMP v3[...]

ENWW Using the Embedded Web Server 129 Enable Device Discovery Enable or disable device discovery protocols supported by the print server: SLP (Service Location Protocol). If enabled (checked), the HP Jetdirect print server sends SLP packets, which are used by system applications for automated discovery and installation. If disabled (cleared), SL P[...]

ENWW Using the Embedded Web Server 130 802.1x Authentication This page allows you to configure 802.1X authentication settings on the Jetdirect print server as requir ed for client authentication on your network. In addition, you ca n reset the 802.1X authentication settings to factory-default values. CAUTION Use caution when changing the 802.1X aut[...]

ENWW Using the Embedded Web Server 131 Password, Confirm Password Specify an EAP/802.1X password (up to 128 characters maximum) for this device. Enter the password again in the Confirm Password field to ensure it was properly entered. Server ID Specify the Server ID va lidation string that identifies and validates the authentication server. The Ser[...]

ENWW Using the Embedded Web Server 132 Network Statistics This page is used to display counter values and other status information currently stored on the HP Jetdirect print server. This information is often useful to diagnose performance and operational problems associated with the network or network device. Protocol Info This page provides a list[...]

ENWW Using the Embedded Web Server 133 Other Links Help The Help page in the Networking tab provides a quick summary of the HP Jetdirect embedded Web server features. In the Help page, a link to the latest information on the embedded Web server is provided (Internet access is required). Support The information displayed on the Support page depends [...]

ENWW 134 5 Configuring for LPD Printing Introduction The HP Jetdirect print server contains an LPD (Line Printer Daemon) Server module to support LPD printing. This chapter describes how to configure the HP Jetdirect print server for use with various systems that support LPD printing. These instructions include: ● LPD on UNIX Systems ■ Configur[...]

ENWW Configuring for LPD Printing 135 About LPD Line Printer Daemon (LPD) refers to the protocol and programs associated with line-printer spooling services that may be installed on various TCP/IP systems. Some of the widely used systems in which the HP Jetdirect print server functionality supports LPD include: ● Berkeley-based (BSD) UNIX systems[...]

ENWW Configuring for LPD Printing 136 Requirements for Configuring LPD Before you can use LPD printing, your printer must be properly connected to the network through the HP Jetdirect print server, and you must have print server status information. This information is listed on the HP Jetdirect printer configuration page. If you have not printed a [...]

ENWW Configuring for LPD Printing 137 Step 2. Setting Up Print Queues You must set up a print queue for ea ch printer or printer personality (PCL or PostScript) you use on your system. Also, different queues are required for formatted and unformatted files. The queue names text and raw in the following examples (see rp tag) have special meanings. T[...]

ENWW Configuring for LPD Printing 138 LPD on UNIX Systems Configuring Print Queues for BSD-based Systems Edit the /etc/printcap file to include the following entries: printer_name|short_printer_name: :lp=: :rm=node_name: :rp=remote_printer_name_argument: (this should be text , raw , binps , auto , or user-defined) :lf=/usr/spool/lpd/error_log_f[...]

ENWW Configuring for LPD Printing 139 Example: Printcap Entries for PostScript, PCL, or HP-GL/2 Printers lj1_raw|raw1: :lp=: :rm=laserjet1: :rp=raw: :lf=/usr/spool/lpd/lj1_raw.log: :sd=/usr/spool/lpd/lj1_raw: If your printer does not supp ort automatic switching between PostScript, PCL, and HP-GL/2 languages, use the printer's control pan[...]

ENWW Configuring for LPD Printing 140 Configuring Print Queues Using SAM (HP-UX systems) On HP-UX systems you can use the SAM utility to configure remote print queues for printing “text” (ASCII) files or “raw” (PCL, PostScript, or other printer language) files. Before you execute the SAM progra m, select an IP address for the HP Jetdirect p[...]

ENWW Configuring for LPD Printing 141 10. Click OK and select Exit from the List menu. 11. Select Exit Sam . Note By default, the lpsched is not running. Make sure you turn the scheduler on when you set up your print queues. Printing a T est File To verify that the printer and pr int server connections are correct, print a test file. 1. At the UNIX[...]

ENWW Configuring for LPD Printing 142 LPD on W indows NT/2000/Server 2003 Systems This section describes how to configure Windows NT/2000 networks to use the HP Jetdirect LPD (Line Printer Daemon) services. The process consists of two parts: ● Installing TCP/IP software (if not already installed). ● Configuring a network LPD printer. Installing[...]

ENWW Configuring for LPD Printing 143 If TCP/IP Protocol is listed in the Protocols tab, and Microsoft TCP/IP Printing is listed in the Services tab, you have already installed the nece ssary software. (Proceed to “ Configuring a Network Printer for Windows NT 4.0 Systems .”) If not, go to step 2. 2. If you have not previously installed the sof[...]

ENWW Configuring for LPD Printing 144 Configuring a Network Printer for Windows 2000/Server 2003 Systems Set up the default printer by performing the following steps. 1. Verify that the Print Services fo r Unix is installed (required for LPR port availability): a. On Windows 2000, click Start , Setup , and Control Panel . Double-click the Network a[...]

ENWW Configuring for LPD Printing 145 c. Then click OK . Note The HP Jetdirect print server treats text files as unformatted text or ASCII files. Files that are raw are formatted files in PCL, PostScript, or HP-GL/2 printer languages. If the queue type is binps , the PostScript interpreter is instructed to interpret the print job as binary PostScri[...]

ENWW Configuring for LPD Printing 146 Configuring a Network Printer for Windows NT 4.0 Systems At the Windows NT 4.0 system, set up the default printer by performing the following steps. 1. Click Start , select Settings , and click Printers . The Printers window opens. 2. Double-click Add Printer . 3. Select My Computer , then click Next . 4. Click[...]

ENWW Configuring for LPD Printing 147 V erifying the Configuration From within Windows NT, print a file from any application. If the file prints correctly, the configuration was successful. If the print job is not successful, try printing directly from DOS using the following syntax: lpr -S<ipaddress> -P<queuename> filename where ipaddr[...]

ENWW Configuring for LPD Printing 148 6. Select Other Network File and Print Services and click Next . (If you select Details before selecting Next , you will see “Print Services for UNIX (R)” as a component of Other Network File and Print Services.) The files being loaded will be shown. 7. Close the Network Connections window. LPR port is now [...]

ENWW Configuring for LPD Printing 149 10. If desired, enter a location and other information for this printer. Click Next . 11. Click Yes to print a test page, then click Next . 12. Click Finish to close the wizard. Creating an LPR Port for an Installed Printer 1. Click Start , Printers and Faxes . 2. Right-click the Printer icon, and select Proper[...]

ENWW Configuring for LPD Printing 150 LPD on Mac OS Systems LaserWriter 8 version 8.5.1 or higher is required in order to support IP printing on computers ru nning any of the following: ● Mac OS 8.1 or higher ● Mac OS 7.5 through Mac OS 7.6.1 ● Desktop Printer Utility 1.0 or later Note IP printing in LaserWriter 8 is not available on Mac OS 8[...]

ENWW Configuring for LPD Printing 151 Setting Up Mac OS To configure a computer for LPR printing, do the following: 1. Launch the Desktop Printer Utility . 2. Select Printer (LPR) and click OK . 3. In the PostScript Printer Description (PPD) File section, click Change... and select the PPD for your printer. 4. In the Internet Printer or the LPR Pri[...]

ENWW 152 6 FTP Printing Introduction FTP (File Transfer Protocol) is a basic TCP/IP connectivity utility to transfer data between systems. FTP printing is a way to use FTP to send print files from a client system to an HP Jetdirect-connected printer. In an FTP printing sessio n, the client connects and sends a print file to the HP Jetdirect FTP ser[...]

ENWW FTP Printing 153 Print F iles The HP Jetdirect FTP server transfers print files to the printer but does not interpret them. For proper printing, print files must be in a language recognized by the prin ter (such as PostScript, PCL, or unformatted text). For formatted pr int jobs, you must first print to a file from your application using th e [...]

ENWW FTP Printing 154 Control Connection Using standard FTP, a control connec tion is opened by the client to the FTP server on the HP Jetd irect print server. FTP control connections are used to exchange commands between the client and the FTP server. The HP Jetdirect print server supports up to four control connections (or FTP sessions) simultane[...]

ENWW FTP Printing 155 FTP Login To start an FTP session, ente r the following command from a MS-DOS or UNIX command prompt: ftp <IP address> where <IP address> is the valid IP address or node name configured for the HP Jetdirect print server. See Figure 6.1 Figure 6.1 FTP Login Example If the connection is successful, a Ready message wi[...]

ENWW FTP Printing 156 Ending the FTP Session To end an FTP session, type quit or bye . Note Prior to ending an FTP session, a Ctrl C command is recommended to ensure the data connection is closed. Commands Table 6.1 summarizes commands available to the user during an FTP printing session. Table 6.1 User Commands for HP Jetdirect FTP Server (1 of 2)[...]

ENWW FTP Printing 157 Ctrl C Press the Ctrl and C keyboard keys simultaneously to abort the FTP service command and any transfer of data. The data connection is closed. rhelp remotehelp This command depends on your client system (use rhelp on UNIX, or remotehelp on Windows NT/2000/Server 2003) and displays a list of FTP system commands supported by[...]

ENWW FTP Printing 158 Example of an FTP Session This is an example of a ty pical FTP printing session: C:> ftp 192.168.45.39 Connected to 192.168.45.39. 220 JD FTP Server Ready User <192.168.45.39:<none>>: susan_g 001 Username Ok, send identi ty <email address> as password Password: 230- Hewlett-Packard FTP P rint Server Versi[...]

ENWW 159 7 Security F eatures Introduction Security features are provided that can help to minimize unauthorized access to network co nfiguration parameters and other data stored on HP Jetdirect print servers. The features may differ depending on the version of firmware resident on the print server. CAUTION Although these features can help to minim[...]

ENWW Security Features 160 Table 7.1 Summary of HP Jetdirect Security Features (1 of 3) Secure Embedded Web Server Management ● A preinstalled, self-signed digital cert ificate provides HTTPS (secure HTTP) access to the embedded Web server fr om your Web browser. HTTPS (secure HTTP) provides secure, encrypted communications with your browser. ●[...]

ENWW Security Features 161 IP Access Control List ● Specifies up to 10 host systems, or net works of host systems, that are allowed access to the HP Jetdirect print serv er and the attached network device. ● Access is generally limited to host systems specified in the list. ● By factory default, host systems that use HTTP (for example, using [...]

ENWW Security Features 162 SNMP v1/v2c Set Community Name (IP/IPX) (SNMP v1/v2c only) ● A password on the HP Jetdirect print server that allows incoming SNMP Set commands (for example, from m anagement software) to write (or set ) HP Jetdirect configuration parameters. ● For a user-assigned Set Community Name, SNMP Set commands must contain the[...]

ENWW Security Features 163 Using Security F eatures Access to HP Jetdirect configuration parameters can be controlled through combined use of the available security features. Table 7.2 provides examples of various sett ings and the associated level of access control. Table 7.2 Settings for Access Control Settings Level of Access Control ● Accessi[...]

ENWW Security Features 164 ● Unused protocols disabled ● HTTPS access enabled using certificates issued by trusted sources ● Jetdirect print servers configured for 802.1x EAP authentication ● SNMP v3 enabled, SNMP v1/v2c disabled ● Telnet disabled ● Passwords set ● The Access Control List contains specified entries and HTTP connection[...]

ENWW 165 8 T roubleshooting the HP Jetdirect Print Server Introduction This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print server. A flowchart guides you to the corre ct procedures for troubleshooting the following: ● Printer problems ● HP Jetdirect print server problems ● Network-related problem[...]

ENWW Troubleshooting the HP Jetdirect Print Server 166 Resetting to F actory Defaults Parameters on the HP Jetdirect print server (for example, the IP address) can be reset to factory default values using the following procedures: CAUTION A Jetdirect X.509 certificate, installed for SSL/TLS secure Web services, will be saved over a cold reset to fa[...]

ENWW Troubleshooting the HP Jetdirect Print Server 167 General T roubleshooting Troubleshooting Chart - Assessing the Problem Figure 8.1 Assessing the Problem[...]

ENWW Troubleshooting the HP Jetdirect Print Server 168 Procedure 1: V erifying that the Printer is On and Online Check the following items to make sure the printer is ready to print. 1. Is the printer plugged in and turned on? Make sure the printer is plug ged in and turned on. If the problem persists, you may have a defective power cable, power so[...]

ENWW Troubleshooting the HP Jetdirect Print Server 169 Procedure 2: Printing an HP Jetdirect Configuration P age The HP Jetdirect configuration page is an important troubleshooting tool. The informat ion on this page reveals the status of your network and the HP Jetdirect print server. The ability to print a configuration page provides an indicatio[...]

ENWW Troubleshooting the HP Jetdirect Print Server 170 Procedure 3: Resolving Printer Display Error Messages Check the following information to resolve network-related error messages that appear on the pr inter control panel display. This information assumes you have already printed a configuration page. 1. Does the printer’s control pane l displ[...]

ENWW Troubleshooting the HP Jetdirect Print Server 171 4. Does an Initializing or simila r message appear on the display? This is a normal message. Wait about 3 minutes for the message to clear, or another message to appear. If another message appears, see the printer’s docu mentation and configuration pages for additional information. 5. Does a [...]

ENWW Troubleshooting the HP Jetdirect Print Server 172 Procedure 4: Resolving Printer Communication Problems with the Network Check the following items to verify that the printer is communicating with the network. This information assumes you have already printed a Jetdirect configuration page. 1. Are there any physical connection problems between [...]

ENWW Troubleshooting the HP Jetdirect Print Server 173 5. Can the print server’s ping te st communicate with any remote node on the network? Use the Jetdirect Diagnostic menu from the printer’s control panel to run a ping test with a remote node. For a description of the Jetdirect Diagnostic menu, see Appendix B . 6. Have any software applicati[...]

ENWW Troubleshooting the HP Jetdirect Print Server 174 12. If you are on a TCP/IP network, can you use Telnet to print directly to the printer? Use the following Telnet command: telnet <IP address> <port> where <IP address> is the IP address assigned to the HP Jetdirect print server and <port> is 9100, the default printing p[...]

ENWW Troubleshooting the HP Jetdirect Print Server 175 T roubleshooting an LPD UNIX Configuration The troubleshooting steps below describe how to troubleshoot printing problems you may have wi th the HP Jetdirect print server. 1. Print a Jetdirect configuration page. 2. Verify that the IP configuration values are correct. If they are not, reconfigu[...]

ENWW Troubleshooting the HP Jetdirect Print Server 176 7. If the test file prints but is formatted incorrectly, do the following: ■ Check :rp tag in printcap file. Example 1 (suggested name for an ASCII or text printer): text | lj1_text: :lp=: :rm=laserjet1: :rp=text: :lf=/usr/spool/lpd/ERRORLOG: :sd=/usr/spool/lpd/lj1_text: Example 2 (sugge[...]

ENWW 177 9 HP J etdirect Configuration P age Introduction The HP Jetdirect configuration page is an important tool for managing or troubleshooting HP Jetdirect print servers. This page provides identification information (such as the HP Jetdirect model, firmware version, and LAN hardware address), as well as status and configuration parameters of s[...]

ENWW HP Jetdirect Configuration Page 178 Configuration P age F ormat A typical Jetdirect configur ation page is illustrated in Figure 9.1 . The configuration page information provided will vary depending on the print server. Figure 9.1 Typical Jetdirect Configuration Page[...]

ENWW HP Jetdirect Configuration Page 179 The Jetdirect configuration page is divided into sections, as identified in the following table. For each section, the detailed parameter descriptions and settin gs, including error messages, are provided in the remainder of this chapter. Section Name Description HP Jetdirect Configuration or General Informa[...]

ENWW HP Jetdirect Configuration Page 180 Configuration P age Messages HP Jetdirect Configuration/General Information Information in this section prov ides general HP Jetdirect print server configuration as described in Table 9.1 . For error messages, see Table 9.9 . Table 9.1 HP Jetdirect Configuration (1 of 2) Message Description ST A TUS: Current[...]

ENWW HP Jetdirect Configuration Page 181 PORT CONFIG: Identifies the link configuration of the RJ-45 por t on the HP Jetdirect 10/100Base-TX print ser ver: 10BASE-T HALF: 10 Mbps, half-duple x 10BASE-T FULL: 10 Mbps, full-duple x 100TX HALF: 100Mbps, half-duple x 100TX-FULL: 100Mbps, full-duple x UNKNOWN: The print server is in an initialization st[...]

ENWW HP Jetdirect Configuration Page 182 Security Settings Information in this section of th e Jetdirect configuration page is described in Table 9.2 . Table 9.2 Security Settings (1 of 2) Message Description Admin Password: Specifies whether an IP Administrator password has been configured on the print server. This password is shared by Telnet, th[...]

ENWW HP Jetdirect Configuration Page 183 SNMP Versions: Specifies the SNMP ve rsions enabled on the print server. Disabled: All SNMP versions are disabled on the print server. No SNMP access is allowed. 1;2: SNMP v.1 and SNMP v.2c are supported, and SNMP v.3 is disabled, or not supported. 1;2;3-na/np: SNMP v.1, v.2c, and v.3 are enabled. v.3 is ena[...]

ENWW HP Jetdirect Configuration Page 184 Network Statistics Information in this section of th e Jetdirect configuration page is described in Table 9.3 . Table 9.3 Network Statistics Message Description T OT AL P ACKETS RECEIVED: T otal number of frames (pack ets) received b y the HP Jetdirect print ser ver without error . This includes broadcast, m[...]

ENWW HP Jetdirect Configuration Page 185 TCP/IP Protocol Information Information in this section of th e Jetdirect configuration page is described in Table 9.4 . For error messages, see Table 9.9 . Table 9.4 TCP/IP Configuration Information (1 of 4) Message Description ST A TUS: Current TCP status. READ Y : Indicates the HP Jetdir ect pr int server[...]

ENWW HP Jetdirect Configuration Page 186 DEF A UL T GA TEW A Y: The IP address of t he gatew ay used when sending pac kets off the local network. Only one default gate wa y may be configured. During initializati on, a temporar y value 0.0.0.0 is display ed. If not provided, the IP address of the Jetdirect print ser ver is used. NO T SPECIFIED: Indi[...]

ENWW HP Jetdirect Configuration Page 187 TFTP SER VER: The IP address of the system where the TFTP configuration file is located. During initialization, the temporary address 0.0.0.0 is displayed. NO T SPECIFIED: Indicates that a TFTP ser ver has not been not been set. CONFIG FILE: The name of the HP Jetdirect configur ation file. The file pathname[...]

ENWW HP Jetdirect Configuration Page 188 WEB JET ADMIN URL: If the HP Jetdirect pr int ser ver is f ound on the network by HP Web Jetadmin, the URL of the host system used f or HP W eb Jetadmin ser vices is display ed. The URL is limited to two lines and ma y be truncated. NO T SPECIFIED: Indicates that the URL of the Web Jetadmin host system could[...]

ENWW HP Jetdirect Configuration Page 189 IPX/SPX Protocol Information Information in this section of th e Jetdirect configuration page is described in Table 9.5 . For error messages, see Table 9.9 . Table 9.5 IPX/SPX Configuration Information (1 of 2) Message Description ST A TUS: Indicates the current IPX/SPX protocol status . READ Y : Indicates t[...]

ENWW HP Jetdirect Configuration Page 190 NETWORK XXXXXX XXXXXX XXXXXX XXXXXX The first column (Network) in dicates the network number associated with a protocol frame type used f or communication between a server and the HP Jetdirect pr int server . UNKNOWN: Indicates that the HP Jetdirect print server is still trying to deter mine which network nu[...]

ENWW HP Jetdirect Configuration Page 191 Novell NetW are P arameters Information in this section of th e Jetdirect configuration page is described in Table 9.6 . For error messages, see Table 9.9 . Table 9.6 Novell NetWare Configur ation Information (1 of 2) Message Description ST A TUS: Indicates the current Novell NetW are configuration status. R[...]

ENWW HP Jetdirect Configuration Page 192 A TT ACHED SER VER: The Attached Ser ver fiel d identifies the Jetdirect discov er y method [NSQ] (Nearest Servic e Quer y) or [GSQ] (General Service Quer y) and the name of the proxy file server used to locate the configured bindery ser vers. NO T SPECIFIED or blank: A NetW are ser ver has not been configur[...]

ENWW HP Jetdirect Configuration Page 193 AppleT alk Protocol Information Information in this section of the Jetdirect configuration page (Ethernet Only) is described in Table 9.7 . For error messages, see Table 9.9 . Table 9.7 AppleTalk Configuration Information Message Description ST A TUS: Indicates the current AppleT alk configuration status . R[...]

ENWW HP Jetdirect Configuration Page 194 DLC/LLC Protocol Information Information in this section of th e Jetdirect configuration page is described in Table 9.8 . Table 9.8 DLC/LLC Configuration Information Message Description ST A TUS: Indicates the current DLC/LLC protocol status. READ Y : Indicates the HP Jetdirect print ser ver is a waiting dat[...]

ENWW HP Jetdirect Configuration Page 195 Error Messages Error codes and messages that may appear in the Status sections of the Jetdirect configurat ion page are described in Table 9.9 . Table 9.9 Error Messages (1 of 10) Error Code and Message Description 02 LAN ERROR - INTERNAL LOOPBA CK During self-test, the HP Jetdirect pr int server detected an[...]

ENWW HP Jetdirect Configuration Page 196 0C LAN ERROR - RECEIVER OFF There may be a prob lem with your network cabling or the HP Jetdirect pr int ser ver . Chec k the cabling and connectors on your Ethernet network. If you cannot find a problem with your netw ork cabling, run the power-on self-test: turn the printer off, then on again. If the error[...]

ENWW HP Jetdirect Configuration Page 197 16 NO T CONFIGURED (Ethernet) The HP Je tdirect pr int server has not been configured fo r NetWare. Use the installation software, embedded Web server , or other tools to configure the pr int server for NetW are networks. 17 UNABLE T O FIND SER VER (Ethernet) The HP Jetdirect pr int server was unab le to fin[...]

ENWW HP Jetdirect Configuration Page 198 1C PRINT SER VER NO T DEFINED The file server does not hav e a print ser ver object that corresponds to the specifi ed NetW are node name. Use printer installation software, a NetW are utility (such as PCONSOLE), or other tool to create the print ser ver object. When the HP Jetdirect pr int ser ver is config[...]

ENWW HP Jetdirect Configuration Page 199 22 UNABLE T O CONNECT T O SER VER Queue Server mode error: The HP Jetdirect print server could not establish an NCP c onnection to the file server . Make sure that the correct file servers are connected. When multiple file servers are configured, the error is only display ed on the configuration page if none[...]

ENWW HP Jetdirect Configuration Page 200 29 UNABLE T O SENSE NET NUMBER The HP Jetdirect print ser ver has been trying for o ver 3 minutes to determine the NetWare protocol used on the network. Make sure that any file servers and routers are operating correctly . Make sure that the settings for NetW are frame type and source routing are correct. 2A[...]

ENWW HP Jetdirect Configuration Page 201 37 NDS ERR: MAX PRINT OBJECTS T oo many printer objects are assigned to the pr int server object. Using NetW are utilities (such as NW ADMIN), reduce the number of printer objects assigned to the print ser ver . 38 NDS ERR: NO QUEUE OBJECTS No print queue objects are assigned to the printer objects located i[...]

ENWW HP Jetdirect Configuration Page 202 45 INV ALID SYSLOG ADDRESS The syslog server IP address specified for the HP Jetdirect print ser ver (through BOO TP) is an inv alid IP address for specifying a single node. Chec k y our Bootptab file for proper entries. 46 INV ALID SER VER ADDRESS The TFTP server IP address sp ecified for the HP Jetdirect p[...]

ENWW HP Jetdirect Configuration Page 203 52 BAD BOO TP/DHCP REPL Y An error was detected in the BOO TP or DHCP reply that the HP Jetdirect print ser ver receiv ed. The reply either had insufficient data in the UDP datagram to contain the minimum BOO TP/DHCP header of 236 bytes, had an operation field that was no t BOO TPREPL Y(0X02), had a header f[...]

ENWW HP Jetdirect Configuration Page 204 5E DHCP LEASE RELEASED The lease fo r DHCP-configured parameters, including the IP address, ha ve been re leased through a manual configuration method, such as through the printer’ s control panel. 5F WINS REGISTRA TION FA I L E D Attempts to register the print ser ver’ s name on the WINS server failed. [...]

ENWW 205 A TCP/IP Overview Introduction This appendix is intended to prov ide information to help you gain a basic understanding of TCP/IP. Similar to a common language that people use to communicate with each other, TCP/IP (Transmissi on Control Protocol/Internet Protocol) is a suite of protocols de signed to define the way computers and other dev[...]

NWW TCP/IP Overview 206 Transmission Control Protocol (TCP) TCP handles breaking the data in to packets and recombining the packets on the receiving end by providing a connection-oriented, reliable, and guaranteed delivery service to another node on the network. When data packets are received at their destination, TCP calculates a checksum for each[...]

ENWW TCP/IP Overview 207 IP Address: (Network P ortion) Network addresses are managed by an organization in Norfolk, Virginia recognized as InterNIC. InterNIC has been contracted by the National Science Foundation to manage the Internet addresses and domains. Network addresses ar e distributed to organizations that are in turn responsible for makin[...]

NWW TCP/IP Overview 208 IP Address Structure and Class An IP address is comprised of 32 bits of information and divided into 4 sections containing 1 byte each section or 4 bytes total: xxx.xxx.xxx.xxx For efficiency in routing, networks were broken down into three classes, so routing can begin simply by identifying the leading byte of information i[...]

ENWW TCP/IP Overview 209 Configuring IP P arameters TCP/IP configuration parameters (s uch as IP address, subnet mask, default gateway) can be configured on the HP Jetdirect print server in a variety of ways. These values can be configured manually (for example, through Telnet, the embedded Web server, the arp and ping commands, and HP management s[...]

NWW TCP/IP Overview 210 Subnets When an IP network address for a particular network class is assigned to an organization, no provision is made for more than one network being present at that location. Local network administrators use subnets to pa rtition a network into several different subnetworks. Splitting a network into subnets can result in b[...]

ENWW TCP/IP Overview 211 Gateways Gateways (routers) are used to connect networks together. Gateways are devices that act as translators between systems that do not use the same communication protocols, data formatting, structures, languages, or architectures. Gateways repackage the data packets and change the syntax to match that of the destinatio[...]

NWW TCP/IP Overview 212 The syslog server may not receiv e all syslog events from the HP Jetdirect print server: ● UDP does not guarantee delivery of messages. ● The HP Jetdirect print server at tempts to eliminate duplicate messages (to minimize unnecessary network traffic). ● The volume of messages sent by the HP Jetdirect print server is c[...]

ENWW TCP/IP Overview 213 Typical logfile entries of sysl og messages are illustrated below: Oct 22 08:10:33 jd08 printer: error cleared Oct 22 15:06:07 jd04 printer: powered up Oct 22 15:07:56 jd04 printer: offline or intervention needed Oct 22 15:08:58 jd04 printer: error cleared Oct 24 17:52:27 jd37 printer: powered up Oct 24 18:28:13 jd37 printe[...]

ENWW 214 B The HP J etdirect Control Pa n e l M e n u Introduction HP Jetdirect embedded print servers provide a configuration menu that can be accessed from the printer’s control panel. The keystrokes to access this menu from the printer control panel depend on the printer. Refer to your printer Use guide, or print a control panel menu map, for [...]

ENWW The HP Jetdirect Control Panel Menu 215 Table B.1 HP Jetdirect Control Panel Menu (1 of 7) Menu Item Options Description of settings TCP/IP ENABLE ● ON: Enable the TCP/IP protocol ● OFF: Disable the TCP/IP protocol HOST NAME An alphanumeric string, up to 32 characters, used to identify the device. This name is listed on the Jetdirect confi[...]

ENWW The HP Jetdirect Control Panel Menu 216 MANUAL SETTINGS (Available only if CONFIG METHOD is set to MANUAL) Configure parameters directly from the printer control panel: ● IP ADDRESS n.n.n.n: The unique IP address of the printer, where n is a value from 0 to 255. ● SUBNET MASK m.m.m.m: The subnet mask for the printer, where m is a value fro[...]

ENWW The HP Jetdirect Control Panel Menu 217 PROXY SERVER Specifies the proxy server to be used by embedded applications in your printer/MFP. A proxy server is typically used by network clients for Internet access. It caches Web pages, and provides a degree of Internet security, for those clients. To specify a proxy server, enter its IP address or [...]

ENWW The HP Jetdirect Control Panel Menu 218 SECURE WEB For configuration management, specify whether the embedded Web server will accept communications using HTTPS (Secure HTTP) only, or both HTTP and HTTPS. ● HTTPS REQUIRED: For secure, encrypted communications, only HTTPS access is accepted. The print server will appear as a secure site. ● H[...]

ENWW The HP Jetdirect Control Panel Menu 219 PING TEST This test is used to check network communications. This test sends link-level packets to a remote network host, then waits for an appropriate response. To run a ping test, set the following items: ● DEST IP: Specify the IP address of the remote host. A valid IP address must be entered. For ex[...]

ENWW The HP Jetdirect Control Panel Menu 220 PING RESULTS Use this item to view the ping test status and results using the control panel display. You can select the following items: ● PACKETS SENT: Displays the number of packets (0 - 65535) sent to the remote host since the most recent test was initiated or completed. ● PACKETS RECEIVED: Displa[...]

ENWW The HP Jetdirect Control Panel Menu 221 RESET SECURITY Specify whether the current security settings on the print server will be saved or reset to factory defaults. ● NO (default): The current security settings are maintained. ● YES: Security settings are reset to factory defaults. LINK SPEED (10/100Base-TX pr int servers only) Selects the[...]

ENWW 222 C OpenSSL Statements OpenSSL License Copyright © 1998-2004 The OpenSSL Proj ect. All rights reserved. Redistribution and use in source and binary forms , with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditi[...]

ENWW OpenSSL Statements 223 Original SSLeay License Copyright © 1995-1998 Eric Y oung (eay@cryp tsoft.com). All rights reserved. This package is an SSL implementation wr itten by Eric Y oung (eay@cryptsoft.com). The implementation was written so as to conform with Netscape’ s SSL. This library is free for commercial and no n-commercial use as lo[...]

ENWW 224 A Access List configuration page entry 183 embedded Web server 124 security features 161 Telnet configuration 77 TFTP configuration file 49 Administrator Password 182 Embedded Web Server 117 Security features 160 Telnet configuration 73 TFTP configuration file 46 Apple Chooser 28, 173 AppleTalk Control panel configuration 217 installing so[...]

ENWW 225 Index Community name configuration page 183 embedded Web server 102 security features 162 Telnet 82 TFTP configuration 52 CONFIG BY 186 CONFIG FILE 187 configuration HP Web Jetadmin 18 LPD printing 134 software solutions 13 TCP/IP networks 32 Telnet commands 73 TFTP parameters 46 CONFIGURATION ERROR 196 configuration page embedded web serv[...]

ENWW 226 Index embedded Web server HP Web JetAdmin 92 HTTPS security 126, 160 LPD setup 108 NetWare objects 94 TFTP configuration file 51 upgrading firmware 108 using 91 viewing 93 web browsers 92 Encryption SNMP v3 127 supported ciphers 127 ERR NEGOTIATING BUFFER SIZE 198 error messages 195 HP Jetdirect configuration page 177 printer control panel[...]

ENWW 227 Index HP Web Jetadmin 17 installing 18 removing 19 HTTPS configuration page 182 embedded Web server 94, 126 redirection from Telnet 74 redirection from TFTP 46 I I/O Card, STATUS message 180 Identification, print server 7 idle timeout current setting 187 embedded Web server 97 printer control panel 89 Telnet 79 TFTP configuration file 51 I[...]

ENWW 228 Index link configuration embedded Web server 105 graphical control panel 221 Telnet 85 TFTP 54 locally administered address (LAA) 85, 105, 180 LPD (Line Printer Daemon), See LPD printing LPD printing Mac OS 150 setup overview 136 TFTP configuration 48 UNIX 138 troubleshooting 175 Windows NT/2000 142 LPD Queues embedded Web server 108 Telne[...]

ENWW 229 Index NETWORK FRAME TYPE RCVD 190 NIS (Network Information Service) 37 NO QUEUE ASSIGNED 197 NODE NAME 191 NOT CONFIGURED 197 Novell NetWare Configuration page 191 embedded web server 94 Error messages 195 STATUS 191 NOVRAM ERROR 201 O OUT OF BUFFERS 199 P PACKETS TRANSMITTED 184 PASSWORD ERROR 197 password, administrator printer synchroni[...]

ENWW 230 Index requirements embedded web server 92 Internet Printer Connection software 21 LPD configuration 136 reset security embedded Web server 114 graphical control panel 221 Telnet 74 TFTP 46 resetting to factory defaults 166 S SAM (HP-UX) print queues 140 SAP Interval 192 Secure Web configuration page entry 182 embedded Web server 126 Telnet[...]

ENWW 231 Index TFTP BOOTP 36 configuration file 42 controlling configuration 46 DHCP 56 Error messages 202 Server 38, 187 TFTP (Trivial File Transfer Protocol), See TFTP TOTAL PACKETS RCVD 184 traps, TFTP configuration 53 troubleshooting 165 configuration page error messages 195 flow chart 167 LPD UNIX 175 U UDP, See User Datagram Protocol UNABLE T[...]

© 2004 Hew lett-P ack ar d Dev elopment C ompan y , L .P . English JDA G _JDI_ba ckE N _P 2 . a i bl a ck + r egist r a t i on[...]