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Table of contents for the manual
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Page 1
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM HP KVM Se r v e r C ons ole S w itc h User G uid e October 2003 Part Number 339674-001[...]
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Page 2
© 2003 Hewlett-Packard Development Company, L.P. Microsoft®, Windows®, a nd Windo ws NT® are US registered t rademarks of Micros oft Corporati on. Energy Star® is a US registered ma rk of th e United States Environmental Protection Agency. Hewlett-Packa rd Company s hall not be l iable for te chnical or editorial err ors or omissi ons containe[...]
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Page 3
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 3 Contents Installing the HP KVM Se rver Console Switch 7 Overview .............................................................................................................................................. 7 Installation Checklist............................................[...]
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Page 4
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 4 HP KVM Server Console Switch User Guide Cascading a Compaq Server Console Switch w ith a n HP KVM Ser ver Console Switch .................. 33 Example of a Compaq Server Consol e S witch Cascade Co nfiguration.................................. 35 Cascading an HP KVM Server Co[...]
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Page 5
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Contents 5 Changing th e Passw ord.......................................................................................................... .6 4 Setting Password Protection ................................................................................................... 6 4 [...]
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Page 6
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 6 HP KVM Server Console Switch User Guide Acronyms and Abbreviations 91 Index 93[...]
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Page 7
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 7 Installing the HP KVM Server Console Switch In This Section Overview ....................................................................................................................... ........... 7 Installation Checklist ..................................................[...]
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Page 8
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 8 HP KVM Server Console Switch User Guide • Firmware CD kit This kit might contain extra hardware for your convenience. Required Items Not Included • PS/2 Interface Adapter or USB Interface Adapter • UTP CAT5 cable (CAT6 and CAT7 may be also used) Optional Items Expansion[...]
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Page 9
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Installing the HP KVM Server Console Switch 9 • Cantilever-mount − Type A—Round-hole rails − Type B—Square-hole rails Performing a Side-Mount Type A Installation 1. Remove the four screws, two on each side, from the console switch. 2. Attach the side-mounting brackets[...]
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Page 10
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 10 HP KVM Server Console Switch User Guide 3. Slide the side-mounting bracket tabs in to the U locations on each side of the rack. 4. Secure the console switch to the rails using four self-tapping screws, two on each side. Performing a Side-Mount Type B Installation 1. Remove t[...]
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Page 11
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Installing the HP KVM Server Console Switch 11 2. Attach the side-mounting brackets to the console switch using the four screws you removed. 3. Slide the side-mounting bracket tabs in to the U locations on each side of the rack.[...]
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Page 12
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 12 HP KVM Server Console Switch User Guide 4. Install four cage nuts into the side-mounting bracket U locations. 5. Secure the console switch to the ra ils, using four M-6 screws, two on each side. Performing a Standard-Mount Installation 1. Remove the four screws, two on each [...]
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Page 13
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Installing the HP KVM Server Console Switch 13 3. Install a cage nut behind each rear rail if they have not already been installed. 4. Slide the console switch into the rear of the 1U product. 5. Secure the console switch to the ra ils using two M-6 screws, one on each side. Pe[...]
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Page 14
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 14 HP KVM Server Console Switch User Guide 2. Attach the 1U brackets to the console switch using the four screws you removed. 3. Install up to six clip nuts.[...]
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Page 15
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Installing the HP KVM Server Console Switch 15 4. Secure the console switch to the ra ils, using the appropriate number of T-25 Torx screws. Performing a Cantilever-Mount Type B Installation 1. Remove the four screws, two on each side, from the console switch. 2. Attach the 1U [...]
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Page 16
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 16 HP KVM Server Console Switch User Guide 3. Install up to six cage nuts. 4. Secure the console switch to the ra ils using the appropriate number of M-6 screws.[...]
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Page 17
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Installing the HP KVM Server Console Switch 17 Components Item Description 1 Power connector 2 Power switch 3 Activity indicator light 4 Serial download connector 5 Keyboard connector 6 Monitor connector 7 Mouse connector 8 RJ-45 Interface port (designated by the letter A) 9 Se[...]
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Page 18
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 18 HP KVM Server Console Switch User Guide 3. Power on the HP KVM Server Console Switch. The activity indicator light ("Components" on page 17) powers on. 4. Power on the monitor. 5. Power up the server. The following figure shows one possible configuration for your H[...]
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Page 19
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Installing the HP KVM Server Console Switch 19 Adding Server Names You can configure the HP KVM Server Console Switch system through the OSD. When tiered with the IP Consol e Switch, HP recommends adding server names to the OSD at the local analog station before adding or disco[...]
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Page 20
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Page 21
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 21 Installing the Interface Adapter In This Section Overview ....................................................................................................................... ......... 21 Configuring the Interface Adapter ..................................................[...]
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Page 22
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 22 HP KVM Server Console Switch User Guide Item Description 1 Server 2 HP KVM Server Console Switch 3 USB Interface Adapter 4 PS/2 Interface Adapter[...]
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Page 23
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 23 Installing the Expansion Module In This Section Overview ....................................................................................................................... ......... 23 Installation Checklist ..............................................................[...]
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Page 24
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 24 HP KVM Server Console Switch User Guide • Rail-mount • Velcro-mount Performing a Side-Mount Installation 1. Slide the tabs on the side-mounting brackets into the rack frame. 2. Secure the Expansion Module to the rack frame, using one self-tapping screw for the bottom sid[...]
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Page 25
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Installing the Expansion Module 25 Performing a Rail-Mount Installation 1. Remove the screws securing the side-mounting brackets to the Expansion Module. 2. Insert two cage nuts into the rack frame where the side-mounting bracket holes are located and secure the Expa nsion Modu[...]
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Page 26
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 26 HP KVM Server Console Switch User Guide Performing a Velcro-Mount Installation 1. Determine the location for the Expansion Module. 2. Remove the protective strip from one side of the Velcro and attach that side to the Expansion Module. 3. Remove the protective strip from the[...]
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Page 27
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 27 Cascading Console Switches In This Section Compatible Console Switch Models ...................................................................................... 27 Cascading an HP KVM Server Console Switch with another HP KVM Server Console Switch .........................[...]
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Page 28
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 28 HP KVM Server Console Switch User Guide Compaq Server Console Switch CAUTION: While cascading a 2 x 8 Compaq Server Co nsole Switch, connect only one Interface Adapt er at any given time. Undesirable operations might occur if multiple Interface Adapters are attached. CAUTION[...]
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Page 29
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Cascading Console Switches 29 HP IP Console Switch CAUTION: Do not use Interface Adapters to cascade HP IP Console Switches with HP KVM Server Console S witches. If Interface Adapters are used to cascade thes e products, undesirable oper ations might occur. CAUTION: While casca[...]
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Page 30
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 30 HP KVM Server Console Switch User Guide 5. Repeat steps 1 through 3 for any other servers to be added to this system. 6. Connect the local port KVM cable to the cascaded HP KVM Server Console Switch. 7. Power on the cascaded HP KVM Server Console Switch. 8. Power on the moni[...]
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Page 31
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Cascading Console Switches 31 CAUTION: Do not use Interface Adapters to cascade HP KVM Server Console Switches with HP KVM Server Console S witches. If Interface Adapters are used to cascade these products, undesirab le operations might occur.[...]
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Page 32
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 32 HP KVM Server Console Switch User Guide Example of an HP KVM Ser ver Console Switch Cascade Configuration[...]
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Page 33
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Cascading Console Switches 33 Item Description 1 Server 2 Main HP KVM Server Console Switch 3 PS/2 Interface Adapter or USB Interface Adapter* 4 UTP CAT5 cable 5 UTP CAT5 cable 6 KVM cable 7 Local port 8 Cascaded HP KVM Server Console Switch * not shown Cascading a Compaq Serve[...]
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Page 34
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 34 HP KVM Server Console Switch User Guide 11. Power up the server. The following figure shows a Compaq Serv er Console Switch cascaded to an HP KVM Server Console Switch. The top cons ole switch is the main console switch, while the bottom console switch is the cascaded consol[...]
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Page 35
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Cascading Console Switches 35 Example of a Compaq Ser ver Console Switch Cascade Configuration[...]
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Page 36
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 36 HP KVM Server Console Switch User Guide Item Description 1 Server 2 KVM cable 3 PS/2 Interface Adapter 4 UTP CAT5 cable 5 Main Compaq Server Console Switch 6 Local port 7 Cascaded HP KVM Server Console Switch Cascading an HP KVM Server Console Switch with an HP IP Console Sw[...]
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Page 37
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Cascading Console Switches 37 10. Update the cascaded HP KVM Serv er Console Switch firmware ("Updating the Firmware" on page 75). 11. Update all Interface Adapter firm ware ("Updating the Firmware" on page 75). 12. Power off the cascaded HP KVM Server Conso[...]
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Page 38
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 38 HP KVM Server Console Switch User Guide CAUTION: Do not use Interface Adapters to cascade HP IP Console Switches with HP KVM Server Console S witches. If Interface Adapters are used to cascade thes e products, undesirable oper ations might occur.[...]
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Page 39
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Cascading Console Switches 39 Example of an HP IP Console Switch Cascade Configuration Item Description 1 Server 2 PS/2 Interface Adapter or USB Interface Adapter* 3 UTP CAT5 cable 4 UTP CAT5 cable 5 KVM cable 6 Main HP IP Console Switch 7 Local port 8 Cascaded HP KVM Server Co[...]
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Page 40
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Page 41
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 41 Local Port Operation In This Section Local Port Operation Overview .............................................................................................. 41 Soft Switching ...............................................................................................[...]
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Page 42
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 42 HP KVM Server Console Switch User Guide NOTE: You can also press the Ctrl key twice within one second to launch the OSD. You can use this key sequence i n any place you see Print Scrn. Viewing and Selecti ng Ports and Servers You can view servers by name, port, or by the uni[...]
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Page 43
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Local Port Operation 43 The Port column indicates the port to which a server is connected. For example, in the following screen shot, the first nu mber represents the port number of the first console switch and the second numbe r represents the port number of the cascaded conso[...]
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Page 44
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 44 HP KVM Server Console Switch User Guide Port number of the first console switch Port number of the cascaded console switch Server Status Icon displayed ("Viewing the Server Status Column" on page 44) Description 16 01 The server is connected to port 01 of the 1 x 8[...]
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Page 45
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Local Port Operation 45 Item Description The Interface Adapter is c onnected directly, cascade d through an HP KVM Server Console Switch or an Expansion Module, or powered on. The Interface Adapter is no t connected or the server is powered off. The Interface Adapter is cascade[...]
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Page 46
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 46 HP KVM Server Console Switch User Guide If the display order of the server list is by Name or EID number (the Name or EID button is clicked), enter the first few le tters of the name of the server or the EID number to establish it as unique, and then press the Enter key. NOT[...]
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Page 47
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Local Port Operation 47 3. Click OK to save settings. Soft Switching to a Server To select a server, press the Print Scrn key. If the display order of your server list is by Port (the Port button is clicked), enter th e port number and press the Enter key. -or- If the display o[...]
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Page 48
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 48 HP KVM Server Console Switch User Guide Using Basic OSD Navigation Keys Keystroke Description Print Scrn Opens the OSD Main dialog box. Press the Print Scrn key twice to send the Print Scrn keystroke to the currently selected device. F1 Opens the Help screen for the current [...]
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Page 49
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Local Port Operation 49 Keystroke Description Shift, Delete Deletes from current selection to all lines below it whe n editing a scan list. Numbers Adds numbers from the keyboard or keypad. Caps Lock Disables the user. (Use the Shift key to change case.) Configuring the Setup D[...]
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Page 50
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 50 HP KVM Server Console Switch User Guide Managing Routine Tasks for Servers Button Function Menu Changes the server listing between num erically by port or EID number and alphabetically by name. Changes the Delay Time before the Main dialog box disp lays after pressing the Pr[...]
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Page 51
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Local Port Operation 51 NOTE: If the server list has changed since it was last displayed, the mouse cursor turns into an hourgla ss as the list automatically updates. No mouse or keyboard input is accepted unti l the list update is complete. Assigning Device Types While the HP [...]
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Page 52
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 52 HP KVM Server Console Switch User Guide NOTE: The Modify button is only available if a configura ble Compaq Server Console Switch is selected. When the HP KVM Server Console Switch discovers a cascaded HP KVM Server Console Switch, the port numbering changes automatically to[...]
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Page 53
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Local Port Operation 53 2. Click Modify. The Device Modify dialog box is displayed. 3. Select the number of ports suppor ted by the cascaded Compaq Server Console Switch. 4. Click OK. 5. Repeat steps 2 through 4 for each port the user wants to assign a device type. 6. Click OK [...]
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Page 54
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 54 HP KVM Server Console Switch User Guide Assigning Names to Servers 1. From the Names dialog box ("Accessing the Names Dialog Box" on page 50), select the name or port number and click Modify. The Name Modify dialog box is displayed. 2. Enter a name in the New Name [...]
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Page 55
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Local Port Operation 55 Changing the Display Behavior From the Menu dialog box ("Accessing the Menu Dialog Box" on page 55), the display order of servers, HP KVM Server Console Switch connection mode, and a time to delay display of the OSD after pressing the Print Scr[...]
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Page 56
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 56 HP KVM Server Console Switch User Guide Select Port to display servers numerically by port number. 2. Click OK to save settings. -or- Click X to exit, or press the Esc key to exit without saving settings. Setting a Screen Delay Time Setting a time to delay the display of the[...]
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Page 57
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Local Port Operation 57 Flag Description Flag indicating that the broadc ast is activated Control used to set flag position Accessing the Flag Dialog Box From the Main dialog box ("Accessing th e Main Dialog Box" on pa ge 41), click Setup>Flag. The Flag dialog box [...]
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Page 58
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 58 HP KVM Server Console Switch User Guide 4. In the Display Mode , select Opaque for a solid color flag or select Transparent to see the desktop through the flag. 5. Position the status flag on the desktop: a. Click Set Position to gain access to the Position Flag screen. b. L[...]
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Page 59
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Local Port Operation 59 Broadcasting Mouse Movements For the mouse to work accurately, all syst ems must have identical mouse drivers, desktops (such as identically placed icons) , and video resolutions. In addition, the mouse must be in exactly the same place on all screens. B[...]
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Page 60
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 60 HP KVM Server Console Switch User Guide Press the Up or Down Arrow keys to move the cursor to the target server. Then press the Alt + K keys to select the keyboard checkbox and/or the Alt + M keys to select the mouse checkbox. Repeat for additional servers. 2. Click OK to sa[...]
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Page 61
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Local Port Operation 61 Adding Servers to the Scan List 1. From the Scan dialog box ("Activating Scan Mode" on page 62), select the checkbox beside each server to be added to the scan list. -or- Double-click a server name or port. -or- Press the Alt key plus the numbe[...]
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Page 62
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 62 HP KVM Server Console Switch User Guide IMPORTANT: Selecting the checkbox beside each server to be add ed to the scan list creates the scan list. The creation of a scan list does not start the Scan mode. You must enable Scan mode through the Scan Enable checkbox on the Comma[...]
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Page 63
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Local Port Operation 63 From the Commands dialog box ("Accessing the Commands Dialog Box" on page 68), deselect Scan Enable. Any active connections on t he local port are disconnected. Setting Local Console Switch Security The OSD enables you to set security on the lo[...]
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Page 64
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 64 HP KVM Server Console Switch User Guide Accessing the Security Dialog Box From the Main dialog box ("Accessing th e Main Dialog Box" on pa ge 41), click Setup>Security. The Security dialog box is displayed. Changing the Password 1. From the Security dialog box ([...]
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Page 65
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Local Port Operation 65 2. Select Enable Screen Saver. 3. Enter the number of minutes for Time Delay (from 1 to 99) to delay activation of password protection and the screen saver feature. 4. For Mode, select Energy if your monitor is Energy Star® compliant. Otherwise, select [...]
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Page 66
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 66 HP KVM Server Console Switch User Guide 5. Click OK if you want to eliminate the password. Exiting Screen Saver Mode To exit the Screen Saver mode, press any key or m ove the mouse. The Main dialog box ("Accessing the Main Dialog B ox" on page 41) is displayed. Act[...]
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Page 67
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Local Port Operation 67 To immediately activate the screen saver, press the Print Scrn key, and then press the Pause key. This command only works when the user is connected to a server. Changing the Switch Mode You can connect to attached servers using two methods: • Preempti[...]
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Page 68
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 68 HP KVM Server Console Switch User Guide Managing Server Tasks Using the OSD You can manage the HP KVM Server Console Switch system from the Commands dialog box ("Accessing the Co mmands Dialog Box" on page 68) with the OSD, including engaging Scan mode ("Activ[...]
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Page 69
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Local Port Operation 69 Running System Diagnostics Clicking Run Diagnostics ("Activating Run Diagnostics" on page 71) runs a command to check the main board functi ons subsystems (memory, intra-board communications, HP KVM Server Cons ole Switch control, and the video[...]
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Page 70
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 70 HP KVM Server Console Switch User Guide Test Description Memory Test Reports the condition of the main board RAM. This indicat or displays the results of the memory tests performed at system reboot. Firmware CRCs Validates the current firmware images stored in the system FLA[...]
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Page 71
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Local Port Operation 71 Activating Run Diagnostics 1. From the Main dialog box ("Accessing the Main Dialog Box" on pa ge 41), click Commands>Run Diagnostics. A warning message is displayed indicating that all users will be disconnected. 2. Click OK to begin. All us[...]
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Page 72
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 72 HP KVM Server Console Switch User Guide Click X or press the Esc key to exit the dialog box without r unning a diagnostic test. 3. As each test is finished, a pass or fail symbol is displayed. A passed test is indicated with a green circle, and a failed test is indicated by [...]
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Page 73
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Local Port Operation 73 Accessing the Version Dialog Box NOTE: Provide the application version num ber when communicating with HP customer service centers. 1. From the Main dialog box ("Accessing the Main Dialog Box" on pa ge 41), click Commands>Version. The Versio[...]
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Page 74
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 74 HP KVM Server Console Switch User Guide 2. Click IA to access the IA Selection dialog box to view individual Interface Adapter cable version information. The IA Selection dialog box is displayed. 3. To view the selected Interface Adapter cable, click Version. The IA Version [...]
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Page 75
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 75 Updating the Firmware In This Section Updating the Console Switch Firmware ................................................................................. 75 Updating the Interface Adapter Firmware Simultaneously .................................................... 76 Upda[...]
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Page 76
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 76 HP KVM Server Console Switch User Guide Updating the Interface Adapter Firmware Simultaneously 1. From the Main dialog box ("Accessing the Main Dialog Box" on pa ge 41), click Commands>IA Status. The IA Status dialog box is displayed. 2. Select PS/2 or USB, then[...]
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Page 77
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Updating the Firmware 77 2. Click IA. The IA Selection dialog box is displayed. 3. Select the individual Interface Adapter, and click Version. The IA Version dialog box is displayed. 4. Click Load Firmware.[...]
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Page 78
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Page 79
HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 79 Troubleshooting In This Section Troubleshooting Table.......................................................................................................... .. 80 Connection Length Table .....................................................................................[...]
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HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 80 HP KVM Server Console Switch User Guide Troubleshooting Table Problem Troubleshooting The local user cannot view the OSD copyright notice. -or- The OSD copyright not ice is distorted. • Be sure that the power source is valid. • Be sure that the cables are connected prope[...]
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HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Troubleshooting 81 Problem Troubleshooting Video displays all green or red . • Check the UTP CAT5 cable for breaks or bad crimps. • Check the VGA connection for a bent pins. The Screen Saver does not turn on. Be sure to click OK to confirm the screen saver selection. Click [...]
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HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 83 Technical Support In This Section HP Contact Information......................................................................................................... . 83 Before You Contact HP ......................................................................................[...]
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HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 84 HP KVM Server Console Switch User Guide • Third-party hardware or software • Operating system type and revision level[...]
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HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 85 Regulatory Compliance Notices In This Section Regulatory Compliance Identification Numbers .................................................................... 85 Federal Communications Commission Notice .......................................................................[...]
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HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 86 HP KVM Server Console Switch User Guide Federal Communications Commission Notice Part 15 of the Federal Communica tions Commission (FCC) Rules and Regulations has established Radio Freque ncy (RF) emission limits to provide an interference-free radio frequency spectru m. Man[...]
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HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Regulatory Compliance Notices 87 Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against ha rmful interference in [...]
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HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 88 HP KVM Server Console Switch User Guide • Hewlett-Packard Company P. O. Box 692000, Mail Stop 5 10101 Houston, Texas 77269-2000 • 1-281-514-3333 To identify this product, refer to the pa rt, series, or model number found on the product. Modifications The FCC requires the[...]
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HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Regulatory Compliance Notices 89 European Union Notice Products bearing the CE marking comply with the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/ EEC) issued by the Commission of the European Community and, if this pr oduct has telecommunication functional[...]
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HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 90 HP KVM Server Console Switch User Guide BSMI Notice Korean Notices Class A Equipment Class B Equipment[...]
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HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 91 Acronyms and Abbreviations CRC cyclic redundant checks EID electronic identification number IA Interface Adapter KVM keyboard, video, and mouse OSD on-screen display USB universal serial bus UTP unshielded twisted pair VDC voltage direct-current[...]
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HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 92 HP KVM Server Console Switch User Guide VGA video graphics array[...]
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HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 93 Index A accessing the Broadcast dialog box 59 accessing the Commands dialog box 68 accessing the Devices dialog box 51 accessing the Flag dialog box 57 accessing the Main dialog box 41 accessing the Menu dialog box 55 accessing the Names dialog box 50 accessing the Scan dial[...]
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HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM 94 HP KVM Server Console Switch User Guide installing the In terface Adapter 21 installing the KVM Server Console Switch 7 Interface Adapter 21, 76 Interface Adapter conf iguration 21 J Japanese notic e 89 K kit contents 7 kit contents, Expansi on Modul e 23 L local port operat[...]
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HP CONFIDENTIAL File Name: 339674-1.doc Last S aved On: 8/14/03 3:54 PM Index 95 using basic OSD navi gation keys 48 V velcro-mo unt 26 Version dialog box 72, 73 viewing an d selecting po rts and serve rs 42[...]