HP (Hewlett-Packard) Laptop Docking Station manual

Mainten ance and Ser vice Gu id e HP Doc king S tati on HP Ad v anced Docking S tatio n Doc ument P art Number: 3 8 1 8 8 2 -00 3 May 200 7 This guide is a troubleshooting reference used for maintaining and servicing the HP Docking Station and the HP Adv anced Docking Station. It provides comprehensi ve information on identifying docking station fe[...]

© Copyright 2005–2007 He wlett-Packar d Dev elopment Company , L.P . The information contained herein is su bject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompan ying such products and services. Nothing herein should be construed as constituting an additional wa[...]

Maintenance and S ervi ce Guide iii Cont ents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.2 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 1.3 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18 2T r o u b l e s h o o t i n g 2.1[...]

i v Maintenance and S ervi ce Guide Cont ents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 5.2 Preparing the Docking Station for Disassembly . . . . 5–2 5.3 Installing the Cable Lock . . . . . . . . . . . . . . . . . . . . . 5–4 6 Specifications AS c r e w L i s t i n g[...]

Maintenance and Se r v ice Guide 1–1 1 Pr oduct Descript ion The HP Docking Station and HP Adv anced Docking Station provide desktop con venience with full port replication capability in a space-saving design. The easy docking system pro vides port replication and cable management in one product. The adv a nced docking station also provides a Mul[...]

1–2 Maintenance and S er v ice Gui de Produc t D esc ription HP Ad vanced Docking S tation and HP Smart Adap ter HP Docking S tation and HP Smart Adapte r[...]

Pr oduct Desc ription Maintenance and Se r v ice Guide 1–3 The HP Docking Station and HP Adv anced Docking Station are compatible with the follo wing computer models: ■ HP Compaq nc2400 Notebook PC ■ HP Compaq nc4200 and nc4400 Notebook PCs ■ HP Compaq tc4200 and tc4400 T ablet PCs ■ HP Compaq nc6110, nc6120, and nc6140 Notebook PCs ■ H[...]

1–4 Maintenance and S er v ice Gui de Produc t D esc ription 1. 1 F e a t u r e s ■ Integrated cable lock slot ■ Security slot (for standard cable lock) ■ HP Smart Adapter external A C adapter (char ges docked PC) ■ Lights (po wer , docking) ■ Integrated MultiBay II (adv anced docking station only) ■ MultiBay II acti vity light (adv a[...]

Pr oduct Desc ription Maintenance and Se r v ice Guide 1–5 ■ Connectors: ❏ Monitor stand port ❏ External monitor port ❏ Serial port ❏ Parallel port ❏ K eyboard connector ❏ Mouse connector ❏ Audio-out (headphone) jack ❏ Audio-in (microphone) jack ❏ Digital video (D VI) port ❏ Composite video jack ❏ RJ-45/Ethernet (network) [...]

1–6 Maintenance and S er v ice Gui de Produc t D esc ription 1 .2 External Compon ents The external components on the top of the docking station are sho wn in the follo wing illustration and described in T able 1-1. T op Compo nents, Docking St ation[...]

Pr oduct Desc ription Maintenance and Se r v ice Guide 1–7 T able 1-1 T op Components, Docking Station Item Component Description 1 P ower b utton T urns on power to the computer . 2 P ower light Indicates the st ate of the computer and is turned on when the computer is tur ned on. 3 Docking posts (2) Align and se cure the computer f o r proper c[...]

1–8 Maintenance and S er v ice Gui de Produc t D esc ription The external components on the top of the adv anced docking station are sho wn in the follo wing illustration and described in T able 1-2. T op Co mponents, A dvanced Doc king Station[...]

Pr oduct Desc ription Maintenance and Se r v ice Guide 1–9 Ta b l e 1 - 2 T op Components, Adv anced Docking Station Item Component Description 1 P ow er button T urns on power to the computer . 2 P ow er light Indicates the stat e of the computer and is turned on when the computer is tur ned on. 3 Doc king posts (2) Align and secure the computer[...]

1–1 0 Maintenance and S ervi ce Guide Produc t D esc ription The external components on the le ft side of the docking station are sho wn in the following illustration and described in T able 1-3. Le ft -Si de Co mponen ts, Docking S tation Ta b l e 1 - 3 Left-Side Components, Docking Station Item Component Description 1 P ower b utton and power l[...]

Pr oduct Desc ription Maintenance and Se r v ice Guide 1–1 1 The external components on the left side of the adv anced docking station are sho wn in the follo wing illustration and described in T able 1-4. Le ft -Side C omponents , Adv anced Docking St ation Ta b l e 1 - 4 Left-Side Components, Adv anced Docking Station Item Component Description[...]

1–1 2 Maintenance and S ervi ce Guide Produc t D esc ription The external components on the ri ght side of the docking station are sho wn in the follo wing illustration and described in T able 1-5. R ight -Si de Components, Doc k ing S tation T able 1-5 Right-Side Components, Docking Station Item Component Description 1 Computer eject button and [...]

Pr oduct Desc ription Maintenance and Se r v ice Guide 1–1 3 The external components on the right side of the adv anced docking station are in the follo wing illustration belo w and described in T able 1-6. R ight -Si de Components, A dvanced Doc king Stati on Ta b l e 1 - 6 Right-Side Components, Adv anced Docking Station Item Component Descript[...]

1–1 4 Maintenance and S ervi ce Guide Produc t D esc ription The external components on the re ar of the docking station are sho wn in the follo wing illustration and described in T able 1-7. Rear C omponents, Docking S tation Ta b l e 1 - 7 Rear Components, Docking Station Item Component Description 1 Security cable slot Connec ts an optional se[...]

Pr oduct Desc ription Maintenance and Se r v ice Guide 1–1 5 7 P ower light Is turned on when the docking station is connected to A C power . 8 RJ-11 (modem) jack Connects a telephone cable . 9 RJ-45 (network) jack Connects a network cable. 10 USB por ts (2) Connect USB devices . 11 Smar t Adapter power connector Connects the docking station to t[...]

1–1 6 Maintenance and S ervi ce Guide Produc t D esc ription The external components on the rear of the adv anced docking station are sho wn in the follo wing illustration and described in T able 1-8. Rear C omponents, Ad vanced Docking S tation Ta b l e 1 - 8 Rear Components, Adv anced Docking Station Item Component Description 1 Security cable [...]

Pr oduct Desc ription Maintenance and Se r v ice Guide 1–1 7 5 P arallel por t Connects a pa rallel de vice such as a printer . 6 S-Video-out jac k Connects an S-Video device such as a TV , VCR, or camcorder . 7 Composite video jac k Connects a composite video de vice such as a TV . 8 Digital video (D VI) jac k Connects a D VI device such as a fl[...]

1–1 8 Maintenance and S er v ice Guide Produc t D esc ription 1. 3 D e s i g n O v e r v i e w This section presents a design ov erview of ke y parts and features of the HP Docking Station and HP Adv anced Docking Station. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replaceme[...]

Maintenance and Se r v ice Guide 2–1 2 T roubleshooting Å WA R N I N G : Only author iz ed techni cians tr ained by HP should r epair this equipment . All tr oubleshooting and repair pr ocedures ar e detailed to allo w only subasse mbly-/module -lev el repair . Because of the comple xity of the indiv idual boar ds and subass emblies , do not att[...]

2–2 Maintenance and S er v ice Gui de T roubleshooting 2. 1 T r oubl eshooting C hec klist When troubleshooting a problem, check the follo wing list for possible solutions before replacing parts: ■ V erify that cables are connected properly to the suspected defecti ve part. ■ V erify that all required de vice drivers are installed. 2.2 Proble[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–3 Dock ing Pr oblems and Solutions (Continued) Prob lem P ossible Cause Solution Some of the por ts or connectors do not work, e ven though the doc king light is turned on. The computer ma y be properly aligned, but is not fully seated or dock ed in the docking station. Press the ejec[...]

2–4 Maintenance and S er v ice Gui de T roubleshooting Undocking Pr oblems and Solutions Prob lem P ossible Cause Solution The computer will not disconnect from the docking station. The connectors ma y be jammed. Press the eject button all the wa y in. If the computer does not disconnect, repeat this procedure to disconnect the computer . Ä Appl[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–5 External Device Pr oblems and Solutions Prob lem P ossible Cause Solution A new de vice is not recognized as part of the system. The computer ma y be properly aligned, but is not fully seated or dock ed in the docking station. Press the eject button all the wa y in to eject the comp[...]

2–6 Maintenance and S er v ice Gui de T roubleshooting Optical Drive Pr oblems and Solutions MultiBay II Pr oblems and Solutions Prob lem P ossible Cause Solution The system cannot read the optical disc. The disc is not properly seated in the drive tra y . Remov e the disc, reseat it in the drive tra y , and then close the drive tra y . The disc [...]

Maintenance and Se r v ice Guide 3–1 3 I llustrated P arts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3. 1 Serial N umber Location When ordering parts or requesting information, provide the docking station serial number and model number located on the bottom of t[...]

3–2 Maintenance and S er v ice Gui de Illustrated P ar ts Catalog 3.2 Major C omponen ts Major C omponents, HP Doc king Station and HP Adv anced Docking S tation[...]

Illustrated P art s Catalog Maintenance and Se r v ice Guide 3–3 Ta b l e 3 - 1 HP Docking Station/HP Ad vanced Doc king Station Major Components Item Description Spare P art Number 1 HP Docking Station (whole unit replacement) 449720-001 2 HP Adv anced Docking Station (whole unit replacement) 449721-001 3 Pow e r c o r d Fo r u s e i n Au st r a[...]

3–4 Maintenance and S er v ice Gui de Illustrated P ar ts Catalog 3. 3 Miscell aneous S par es Kit Miscel lane ous Spares Kit[...]

Illustrated P art s Catalog Maintenance and Se r v ice Guide 3–5 Ta b l e 3 - 2 Miscellaneous Plastics Kit Item Description Spare P art Number Miscellaneous Plastics Kit , includes: 380089-001 1 MultiBa y II dummy card 2 ExpressCard slot dummy card 3 Large rubber f eet, 5 each 4 Small rubber feet, 2 each 5 Rubber b umper (protects unit and comput[...]

3–6 Maintenance and S er v ice Gui de Illustrated P ar ts Catalog 3.4 Sequen tial P art N umber Listin g Ta b l e 3 - 3 Sequential P ar t Number Listing Spare P art Number Description 246959-001 P ower cord f or use in the United States 246959-011 P ower cord f or use in Australia 246959-021 P ower cord f or use in Europe, the Middle East, and Af[...]

Maintenance and Se r v ice Guide 4–1 4 Remo val and Repla cement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T oo ls Required Y ou will need the follo wing tools to complete the remova l and replacement procedures: ■ Magnetic scre wdriver ■ Phillips P0 scre wdri ver ■ [...]

4–2 Maintenance and S er v ice Gui de Remo val and R eplacement Preliminar ies Pl a s t i c Par t s Using excessi ve force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Ca bles an d Connec tors Ä CAUT I ON: When s[...]

Remo val and R eplacement Pre liminaries Maintenance and Se r v ice Guide 4–3 4.4 P ac k aging and T ransportin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sen[...]

4–4 Maintenance and S er v ice Gui de Remo val and R eplacement Preliminar ies 4.5 W orksta tion Precautions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approved static-shielding material (refer to T able 4-2, "Static-Shielding Materials" ). ■ Use a wrist strap connected to a properly grou[...]

Remo val and R eplacement Pre liminaries Maintenance and Se r v ice Guide 4–5 ■ When standing, use foot stra ps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conducti ve floors or dissipativ e floor mats, use foot straps on both fee[...]

4–6 Maintenance and S er v ice Gui de Remo val and R eplacement Preliminar ies T a ble 4-1 sho ws how humidity af fects the electrostatic voltage le vels generated by dif ferent activities. T a ble 4-2 lists the shielding protection pro vided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Levels Relative Humidit[...]

Maintenance and Se r v ice Guide 5–1 5 Remo val and Repla cement Procedur es This chapter provides remo val and replacement procedures. Y ou must remov e up to three screws (for the cable lock) when servicing the docking station. Make note of each scre w location during remov al and replacement. Refer to Appendix A, “Scre w Listing, ” for det[...]

5–2 Maintenance and S er v ice Gui de Remo val and R eplacement Procedur es 5 .2 Preparing th e Dockin g Station f or Disassem bly Perform the follo w ing steps before disassembling the docking station: 1. If a computer is connected to the docking station, close the computer . If you close the computer with the po wer turned on, the computer may [...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–3 2. Press the eject button 1 . The computer disconnects from the docking station. 3. Lift up the computer 2 and set it aside. Undockin g the Computer 4. Disconnect all external de vices connected to the docking station. 5. Disconnect the po wer cord from the docking station[...]

5–4 Maintenance and S er v ice Gui de Remo val and R eplacement Procedur es 5 .3 Installing t he C ab le Loc k ✎ Security solutions are designed to act as deterrents. These deterrents may not pre vent a product from being mishandled or stolen. The cable lock allo ws you to secure the docking station and a docked computer , or the adv anced dock[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–5 T o install the cable lock: 1. Loop the cable around a stationary object. 2. T urn the docking station upside down, and then remo ve the three PM2.5x5 scre ws from the cable lock bezel 1 . 3. Remov e the bezel from the docking station 2 , and then remov e the bezel blank f[...]

5–6 Maintenance and S er v ice Gui de Remo val and R eplacement Procedur es 4. W ith the lock and key in the unlock ed position and the t-bar on the back of the lock in the vertical position, insert the lock into the center groov e in the cable lock slot in the docking station 1 . 5. Insert the cable into the recessed cable channel in the base of[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–7 6. T urn the key counterclockwise to lock 1 . 7. Remov e the key from the lock 2 . 8. Reinsert the cable lock bezel onto the docking station 3 . 9. Replace the scre ws to secure the bezel 4 . Sec uring the Ca ble Lock[...]

5–8 Maintenance and S er v ice Gui de Remo val and R eplacement Procedur es The follo wing illustration sho ws a docking station with the cable lock installed. Docking S tation w ith Cable Loc k Inserted[...]

Maintenance and Se r v ice Guide 6–1 6 Spec if ica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 HP Docking Station Specifications Dimensions Height Width Length 28.0 cm 6.1 cm 15.3 cm 11.02 in 2.40 in 6.02 in W eight 1.02 kg 2.24 lb Te m p e r a t u r e Operating Nonoperating 10°C to 35°C -10°C to 60°C [...]

6–2 Maintenance and S er v ice Gui de Spe c ifica tion s Altitude Operating Non-operating 0 m to 3,048 m 0 m to 9,144 m 0 ft to 10,000 ft 0 ft to 30,000 ft Shock Operating Non-operating 10 G, 11 ms, half-sine 60 G, 11 ms, half-sine Vibration Operating Non-operating 0.5 G zero-to-peak, 10 to 500 Hz, 0.25 oct/min s weep rate 1 G, zero-to-peak, 10 t[...]

Specific ation s Maintenance and Se r v ice Guide 6–3 Ta b l e 6 - 2 HP Adv anced Docking Station Specifications Dimensions Height Width Length 28.0 cm 6.1 cm 24.3 cm 11.02 in 2.40 in 9.56 in W eight 1.78 kg 3.93 lb Te m p e r a t u r e Operating Nonoperating 10°C to 35°C -10°C to 60°C 50°F to 95°F 14°F to 140°F Relative humidity (noncond[...]

6–4 Maintenance and S er v ice Gui de Spe c ifica tion s Altitude Operating Non-operating 0 m to 3,048 m 0 m to 9,144 m 0 ft to 10,000 ft 0 ft to 30,000 ft Shock Operating Non-operating 10 G, 11 ms, half-sine 60 G, 11 ms, half-sine Vibration Operating Non-operating 0.5 G zero-to-peak, 10 to 500 Hz, 0.25 oct/min s weep rate 1 G, zero-to-peak, 10 t[...]

Maintenance and Se r v ice Guide A–1 A Sc r e w Li sting This appendix provides specif ication and reference information for the scre ws used in the HP Docking Station and the HP Advanced Docking Station.[...]

A–2 Maintenance and S er v ice Gui de Scr ew Listin g Phillips M2 .5×5 .0 S cre w Locati ons Ta b l e A - 1 Phillips M2.5×5.0 Screw Color Qty . Length Thread Head Width Black 3 5.0 mm 2.5 mm 4.0 mm Where used: Three screws that secure the cab le lock cov er to the base enclosure (documented in Section 5.3) mm[...]

Maintenance and Se r v ice Guide B–1 B Conn ec tor P in As signmen ts Ta b l e B - 1 A udio-In (Microphone) Jac k Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in[...]

B–2 Maintenance and S er v ice Guide Connec tor P in Assignments Ta b l e B - 2 A udio-Out (Headphone) Jack Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, right channel[...]

Connec tor Pin As signments Maintenance and Se r v ice Guide B–3 Ta b l e B - 3 External Monitor P or t Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B cloc k 8 Ground analog[...]

B–4 Maintenance and S er v ice Guide Connec tor P in Assignments Ta b l e B - 4 Ke yboard/Mouse Connector Pin Signal Pin Signal 1 K eyboard/mouse D A T A 4 +5 VDC 2 K eyboard/mouse D A T A 5 Ke yboard/mouse CLK 3 Ground 6 Ke yboard/mouse CLK[...]

Connec tor Pin As signments Maintenance and Se r v ice Guide B–5 Ta b l e B - 5 P arallel P ort Pin Signal Pin Signal 1 Strobe 14 A uto linefeed 2 Data bit 0 15 Error 3 Data bit 1 16 Initializ e pr inter 4 Data bit 2 17 Select in 5 Data bit 3 18 Ground 6 Data bit 4 19 Ground 7 Data bit 5 20 Ground 8 Data bit 6 21 Ground 9 Data bit 7 22 Ground 10 [...]

B–6 Maintenance and S er v ice Guide Connec tor P in Assignments Ta b l e B - 6 RJ-11 (Modem) Jack Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused Ta b l e B - 7 RJ-45 (Network) Jac k Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused[...]

Connec tor Pin As signments Maintenance and Se r v ice Guide B–7 Ta b l e B - 8 Serial P or t Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receive data 7 Ready to send 3 T ransmit data 8 Clear to send 4 Data ter minal ready 9 Ring indicator 5G r o u n d[...]

B–8 Maintenance and S er v ice Guide Connec tor P in Assignments Ta b l e B - 9 S-Video-Out Jack Pin Signal Pin Signal 1 TV -Ground 5 TV -CD 2 TV -CVBS 6 TV -Ground 3 TV -Ground 7 TV -YD 4 TV -Ground T able B-10 Universal Serial Bus P ort Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

Maintenance and Se r v ice Guide C–1 C P o w er Co rd Set Requirements 3-Con ductor P o w er C ord Set The wide range input feature of the docking station permits it to operate from any line v oltage from 100 to 120 or 220 to 240 vol ts AC. The po wer cord set included with the docking station meets the requirements for use in the country or regi[...]

C–2 Maintenance and Serv ice Guide P o wer Cor d Set R e quir ements Gen eral R eq uirements The requirements listed belo w are applicable to all countries or regions. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approved b y an acceptable accredited agency[...]

P o wer Cor d Set R equirements Maintenance and Se r v ice Guide C–3 Countr y/Region Spec ific Requirements 3-Conductor P ower Cor d Set Requirements Country/Region Accredited Agency Applicable Note Number A ustralia EANSW 1 Au st r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap[...]

C–4 Maintenance and Serv ice Guide P o wer Cor d Set R e quir ements Ko r e a E K 4 The Netherlands K EMA 1 Norwa y NEMK O 1 P eople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord m ust be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² con[...]

Maintenance and Se r v ice Guide Index–1 Ind e x A AC adapter, spare part number 3–3 , 3–6 advanced docking station spare part number 3–3 , 3–6 specifications 6–3 See also docking station audio-in jack location 1–15 , 1–17 pin assignments B–1 audio-out jack location 1–14 , 1–16 pin assignments B–2 B bumper, spare part number[...]

Index–2 Maintenance and Se r vi ce Guide Index RJ-11 jack B–6 RJ-45 jack B–6 serial port B–7 S-Video-out jack B–8 Universal Serial Bus (USB) port B–8 connectors, service considerations 4–2 D design overview 1–18 digital video jack 1–14 , 1–17 disconnection troubleshooting 2–4 , 2–5 docking connector 1–7 , 1–9 docking lig[...]

Index Maintenance and Se r v ice Guide Index–3 modem jack location 1–15 , 1–17 pin assignments B–6 monitor port location 1–15 , 1–17 pin assignments B–3 monitor stand port 1–14 , 1–16 mouse connector location 1–14 , 1–16 pin assignments B–4 MultiBay II 1–11 dummy card 3–5 light 1–11 problems 2–6 N network jack locati[...]

Index–4 Maintenance and Se r vi ce Guide Index docking station 3–3 , 3–6 Miscellaneous Plastics Kit 3–4 power cord 3–3 specifications advanced docking station 6–3 docking station 6–1 static-shielding materials 4–6 S-Video-out jack location 1–15 , 1–17 pin assignments B–8 T tools required 4–1 top components 1–6 , 1–8 tran[...]