HP (Hewlett-Packard) M2000 manual

Main tenan ce and Ser vice Gu id e HP P a v ili on z e2000 Notebook P C C ompaq Pr esar io M2000 Not ebook P C Doc ument P ar t Number : 3 7 7 60 8-00 2 Jul y 2005 This guide is a troubleshooting reference used for maintaining and servicing the computer . It provides comprehensi ve information on identifying computer features, components, and spare[...]

© Copyright 2005 He wlett-Packard De velopment Company , L.P . Microsoft and W indows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, Celeron, and Centrino are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned b y its propri[...]

Maintenance and Serv ice Guide iii Cont en ts 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . .[...]

iv Maintenance and Servi c e Guide Cont ent s 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive . . . . . . . . . . . . . . [...]

Maintenance and Serv ice Guide 1–1 1 Product D esc ription The HP Pa vilion ze2000 Notebook PC 1 and the Compaq Presario M2000 Notebook PC 2 of fer adv anced modularity , Intel® Mobile Pentium® M and Celeron® M processors, and extensi ve multimedia support. HP P av ilion z e2000 and C ompaq Pr esar io M2000[...]

1–2 Maintenance and Service Guide Produc t Desc ripti on 1.1 F e a t u r e s ✎ Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and “defeatured” computer models. A model is considered to be full-featured if it has 3 Uni versal Serial Bus ports and the follo wing components: ■ S-V ideo-out j[...]

Pr oduct Des cr iption Maintenance and Serv ice Guide 1–3 ■ 15.0-inch XGA (1024 × 768) TFT display with ov er 16.7 million colors ■ 80-, 60-, or 40-GB high-capacity hard dri ve, v arying by computer model ■ 256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz, expandable to 1.0 GB ■ Microsoft® W indows® XP Home Edition or W indows XP Profes[...]

1–4 Maintenance and Service Guide Produc t Desc ripti on ■ Connectors: ❏ External monitor port ❏ Uni versal Serial Bus (USB) v . 2.0 (up to 3 ports) ❏ RJ-11 (modem) jack ❏ RJ-45 (network) jack ❏ Audio-out (headphone) jack ❏ Audio-in (microphone) jack ❏ Po wer ❏ IEEE 1394 digital port ❏ S-V ideo-out jack (select models only) ?[...]

Pr oduct Des cr iption Maintenance and Serv ice Guide 1–5 1 .2 Reset ting t he C omp uter If the computer you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly , ” for more inform[...]

1–6 Maintenance and Service Guide Produc t Desc ripti on 1 .4 External Com ponents The external components on the front of the HP P a vilion ze2000 computerare sho wn belo w and described in T able 1-1. F r ont Components, HP P av ilion z e2000[...]

Pr oduct Des cr iption Maintenance and Serv ice Guide 1–7 Ta b l e 1 - 1 Front Components HP P a vilion ze2000 Item Component Function 1 Speakers (2) Produce stereo sound. 2 Wireless light (select models only) On: One or more optional internal wireless de vices, such as a WLAN and/or a Bluetooth® de vice (select models only), are turned on. 3 P [...]

1–8 Maintenance and Service Guide Produc t Desc ripti on The external components on the front of the Compaq Presario M2000 are sho wn belo w and described in T able 1-2. F r ont Components, Com paq Pre sar io M2000[...]

Pr oduct Des cr iption Maintenance and Serv ice Guide 1–9 Ta b l e 1 - 2 Front Components Compaq Presario M2000 Item Component Function 1 Speakers (2) Produce stereo sound. 2 Wireless light (select models only) On: One or more optional internal wireless de vices, such as a WLAN and/or a Bluetooth de vice (select models only), are turned on. 3 P o[...]

1–10 Maintenance and Serv ice Guide Produc t Desc ripti on The external components on the right side of the HP P a vilion ze2000 are sho wn belo w and described in T able 1-3. R ight-Side C omponents, HP P av i lion z e2000[...]

Pr oduct Des cr iption Maintenance and Serv ice Guide 1–11 Ta b l e 1 - 3 Right-Side Components HP P a vilion ze2000 Item Component Function 1 USB por ts (1 or 2 depending on the computer model) Connect an optional USB de vice. 2 6-in-1 Digital Media Reader slot (select models only) Suppor ts an optional digital memor y card. 3 1394 por t (select[...]

1–12 Maintenance and Serv ice Guide Produc t Desc ripti on The external components on the right side of the Compaq Presario M2000 are sho wn belo w and described in T able 1-4. R ight-Side C omponents, Compaq Pr esari o M2000[...]

Pr oduct Des cr iption Maintenance and Serv ice Guide 1–13 Ta b l e 1 - 4 Right-Side Components Compaq Presario M2000 Item Component Function 1 USB por ts (1 or 2 depending on the computer model) Connect optional USB de vices. 2 6-in-1 Digital Media Reader slot (select models only) Suppor ts an optional digital memor y card. 3 1394 por t (select [...]

1–14 Maintenance and Serv ice Guide Produc t Desc ripti on The external components on the left side of the HP P a vilion ze2000 are sho wn belo w and described in T able 1-5. Left-Side C omponents, HP P av ilion z e2000[...]

Pr oduct Des cr iption Maintenance and Serv ice Guide 1–15 Ta b l e 1 - 5 Left-Side Components HP P a vilion ze2000 Item Component Function 1 P ower connector Connects an A C adapter cable . 2 Monitor por t Connects an optional V GA monitor or projector . 3 Expansion por t 2* (select models only) Connects the computer to an optional docking de vi[...]

1–16 Maintenance and Serv ice Guide Produc t Desc ripti on The external components on the left side of the Compaq Presario M2000 are sho wn belo w and described in T able 1-6. Left-Side C omponents, C ompaq Pr esar io M2000[...]

Pr oduct Des cr iption Maintenance and Serv ice Guide 1–17 Ta b l e 1 - 6 Left-Side Components Compaq Presario M2000 Item Component Function 1 P ower connector Connects an A C adapter cable . 2 Monitor por t Connects an optional V GA monitor or projector . 3 Expansion por t 2* (select models only) Connects the computer to an optional docking de v[...]

1–18 Maintenance and Serv ice Guide Produc t Desc ripti on The external components on the rear panel of the HP P a vilion ze2000 are sho wn belo w and described in T able 1-7. Rear P anel Components , HP P a v ilion z e2000 Ta b l e 1 - 7 Rear P anel Components HP P a vilion ze2000 Item Component Function 1 Batter y ba y Holds a batter y pack. 2 [...]

Pr oduct Des cr iption Maintenance and Serv ice Guide 1–19 The external components on th e rear panel of the Compaq Presario M2000 are sho wn belo w and described in T able 1-8. Rear P anel Components, C ompaq Pr esari o M2000 Ta b l e 1 - 8 Rear P anel Components Compaq Presario M2000 Item Component Function 1 Batter y ba y Holds a batter y pack[...]

1–20 Maintenance and Serv ice Guide Produc t Desc ripti on The ke yboard components on the HP Pa vilion ze2000 are shown belo w and described in T able 1-9. K ey boar d Components , HP P av ilion z e2000[...]

Pr oduct Des cr iption Maintenance and Serv ice Guide 1–21 T able 1-9 Ke yboar d Components HP P avilion ze2000 Item Component Function 1 Function ke ys (12) P erform system and application tasks. When combined with the fn key , s evera l ke ys perf or m additional tasks as hotkeys . 2 caps lock ke y Enab les caps lock and tur ns on the caps lock[...]

1–2 2 Maintenance and Servi c e Guide Produc t Desc ripti on The ke yboard components on the Compaq Presario M2000 are sho wn belo w and described in T able 1-10. K ey boar d Components , Co mpaq Pr esar io M2000[...]

Pr oduct Des cr iption Maintenance and Serv ice Guide 1–2 3 T able 1-10 Ke yboar d Components Compaq Presario M2000 Item Component Function 1 Function ke ys (12) P erform system and application tasks. When combined with the Fn key , t he function ke ys perform additional tasks as hotke ys. 2 caps lock ke y Enab les caps lock and tur ns on the cap[...]

1–2 4 Maintenance and Servi c e Guide Produc t Desc ripti on The top components on the HP Pa vilion ze2000 are shown belo w and described in T able 1-11. T op Components , HP P av ilion z e2000 T able 1-11 T op Components HP P a vilion ze2000 Item Component Function 1 Left and right T ouchPad b uttons Function like the left and right buttons on a[...]

Pr oduct Des cr iption Maintenance and Serv ice Guide 1–25 5 P ower/standb y button When the computer is ■ Off , press to turn on the computer . ■ On, briefly press to initiate hiber nation. ■ In standby , br iefly press to resume from standby . ■ In hibernation, br iefly press to restore from hibernation. ✎ If the system has stopped re[...]

1–2 6 Maintenance and Servi c e Guide Produc t Desc ripti on The top components on the Compaq Presario M2000 are sho wn belo w and described in T able 1-12. T op Components , Compaq Pr esari o M2000 T able 1-12 T op Components Compaq Presario M2000 Item Component Function 1 Left and right T ouchPad b uttons Function like the left and right button[...]

Pr oduct Des cr iption Maintenance and Serv ice Guide 1–2 7 5 Wireless light (select models only) On: One or more optional internal wireless de vices, such as a WLAN and/or a Bluetooth de vice (select models only), are turned on. 6 P ower/standb y button When the computer is ■ Off , press to turn on the computer . ■ On, briefly press to initi[...]

1–2 8 Maintenance and Servi c e Guide Produc t Desc ripti on The external components on the bottom of the HP P a vilion ze2000 are sho wn belo w and described in T able 1-13. Bottom Componen ts, HP P avili on ze2000 T able 1-13 Bottom Components HP P a vilion ze2000 Item Component Function 1 Batter y ba y Holds a batter y pack. 2 Batter y pack re[...]

Pr oduct Des cr iption Maintenance and Serv ice Guide 1–29 4 Exhaust ve nts (4) Provide airflo w to cool internal components. Ä T o prev ent ov erheating, do not obstruct vents. Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillo ws, thick rugs or clothing, to bloc k airflow . 5 Optical drive Suppor ts an optical [...]

1–30 Maintenance and Servi ce Guide Produc t Desc ripti on The external components on the bottom of the Compaq Presario M2000 are sho wn belo w and described in T able 1-14. Bottom Components , Compaq Pr esari o M2000 T able 1-14 Bottom Components Compaq Presario M2000 Item Component Function 1 Batter y ba y Holds a batter y pack. 2 Batter y pack[...]

Pr oduct Des cr iption Maintenance and Serv ice Guide 1–31 4 Exhaust ve nts (4) Provide airflo w to cool internal components. Ä T o prev ent ov erheating, do not obstruct vents. Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillo ws, thick rugs or clothing, to bloc k airflow . 5 Optical drive Suppor ts an optical [...]

1–3 2 Maintenance and Servi c e Guide Produc t Desc ripti on 1. 5 D e s i g n O v e r v i e w This section presents a design ov ervie w of ke y parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. [...]

Maintenance and Serv ice Guide 2–1 2 T roubleshooting Å W ARN ING: Only author i z ed technic ians trained b y HP should repair this equipment . All trou bleshooting and r epair procedur es ar e detailed to allo w only su bass embly-/module-lev el r epair . Becau se of the comple x ity of the indiv idual boards and su basse mblies , do not at te[...]

2–2 Maintenance and Service Guide T roubleshooting Acce ssing Co mputer Setup The information and settings in Computer Setup are accessed from the Main , Security , Advanced , T ools , and Exit menus. 1. Open Computer Setup by turning on or restarting the computer . Press f10 while the “Press <F10> to enter Setup” message is displayed i[...]

T roubleshooting Maintenance and Serv ice Guide 2–3 Comp uter Setu p Defaults T o return all settings in Computer Setup to the values that were set at the factory: 1. Open Computer Setup by turning on or restarting the computer . Press F10 while the “Press <F10> to enter Setup” message is displayed in the lo wer -left corner of the scre[...]

2–4 Maintenance and Service Guide T roubleshooting Selec ting from th e Main Men u Selectin g from the Securit y Menu Ta b l e 2 - 1 Main Menu Select T o Do This System Inf ormation ■ View identification inf or mation about the computer . ■ View specification inf or mation about the processor , memor y and cache size, k e yboard controller ve[...]

T roubleshooting Maintenance and Serv ice Guide 2–5 Selec ting from the Adv an ced Menu Selectin g from the T ools Menu Ta b l e 2 - 3 Adv anced Menu Select T o Do This Video Graphic Mode Select UMA, SideP or t, or UMA+SideP or t video memory modes. Dedicated Video Memor y View the siz e of the on-board video memory . T otal Video Memor y View th[...]

2–6 Maintenance and Service Guide T roubleshooting Ta b l e 2 - 5 Exit Menu Select T o Do This Exit Saving Changes Sav e changes entered dur ing the current session. Then e xit and restar t t he computer . The changes you sa v e are in eff ect when the computer restar ts. Exit Discarding Changes Cancel ch anges entered during the current session.[...]

T roubleshooting Maintenance and Serv ice Guide 2–7 2.2 T r oubl eshooting Flo wc h arts Ta b l e 2 - 6 T roubleshooting Flo wchar ts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.3 “Flowchart 2.3—No Po wer , P ar t 2” 2.4 “Flowchart 2.4—No Po wer , P a[...]

2–8 Maintenance and Service Guide T roubleshooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , Part 1” 2.16 “Flowchart 2.16—No Audio , Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Ke yboard” 2.19 “Flowchart 2.19[...]

T roubleshooting Maintenance and Serv ice Guide 2–9 Flo wc h art 2. 1—Initi al T roub leshootin g Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.17—Nonfunc- tioning Device[...]

2–10 Maintenance and Serv ice Guide T roubleshooting Flo wc h art 2.2—N o P o w er , P ar t 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking device (if applicable). Pow e r u p on batter y power? Po we r u p on AC[...]

T roubleshooting Maintenance and Serv ice Guide 2–11 Flo wc h art 2.3—No P o w er , P ar t 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po we r o n? Check battery by recharging it, moving it to another computer , or replacing it. Pow e r o n? Done Y[...]

2–12 Maintenance and Serv ice Guide T roubleshooting Flo wc h art 2.4—N o P o w er , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at pow er sou rce . Internal or external AC adapter? Done Done Done Done Po we r o n? Pow e r o n? Po we r o n? Plug directly into AC outlet. Po we r L ED on[...]

T roubleshooting Maintenance and Serv ice Guide 2–13 Flowc ha r t 2.5— No P ow e r , P art 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Pow er on ? Done N Replace the following items (if applic[...]

2–14 Maintenance and Serv ice Guide T roubleshooting Flo wc h art 2.6—N o Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a ti me. T est after each replacement. 1. Cable between computer and co mputer display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Vi[...]

T roubleshooting Maintenance and Serv ice Guide 2–15 Flo wc h art 2.7—N o Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that computer is properly seated in docking device, for bent pins on cable, and [...]

2–16 Maintenance and Serv ice Guide T roubleshooting F l o w cha rt 2 .8 —N on f un cti o n in g D ock in g De vi ce (if applic able) Y N Reseat power cord in docking device and power outlet. N Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall computer into docking device. Docking device operati[...]

T roubleshooting Maintenance and Serv ice Guide 2–17 Flo wc h art 2.9—N o Opera ting Sy stem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connections,[...]

2–18 Maintenance and Serv ice Guide T roubleshooting Flo wc h art 2. 1 0—No OS Loa ding , H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done Bo[...]

T roubleshooting Maintenance and Serv ice Guide 2–19 Flowc h ar t 2. 1 1— No OS Loa di n g , H ard Drive, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done Disc or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go [...]

2–20 Maintenance and Serv ice Guide T roubleshooting Flo wc h art 2. 1 2—No OS Loa ding , Ha rd Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on disc or [...]

T roubleshooting Maintenance and Serv ice Guide 2–21 Flo wc h art 2. 1 3—No OS Loa ding , Disk et te Drive Replace the following components individually , retesting after each replacement: ■ Diskette drive ■ System board Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsyste[...]

2–2 2 Maintenance and Servi c e Guide T roubleshooting Flo wc h art 2. 1 4—N o OS Loadin g, O ptical Drive Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.17—Nonfunctioning Device . ” Go to “Flowchart 2.17—Nonfunctioning Device .[...]

T roubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wc h ar t 2. 1 5—N o Audio, Part 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” Go to “Flowchar t 2.17—Nonfunctioning De vice. ” Y[...]

2–2 4 Maintenance and Servi c e Guide T roubleshooting Flo wc h art 2. 1 6—No Au dio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Don[...]

T roubleshooting Maintenance and Serv ice Guide 2–25 Flo wc h art 2. 1 7—Nonfunc tioning Dev ice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix o r replace broken item. Nonfunctioning device. Reatt[...]

2–2 6 Maintenance and Servi c e Guide T roubleshooting Flo wc h art 2. 1 8—Nonfun c tioning K e yboard Y N Keyboard operating properly? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard. Reseat internal keyboard connector (if applicable). Replace inter[...]

T roubleshooting Maintenance and Serv ice Guide 2–2 7 Flo wc h art 2. 1 9—Nonfunc tionin g P ointin g De vice Y N Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device. Reseat internal pointing device connector (if applicable). Replace intern[...]

2–2 8 Maintenance and Servi c e Guide T roubleshooting Flo wc har t 2.20—No N et w ork/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers[...]

Maintenance and Serv ice Guide 3–1 3 I llustra ted P arts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3. 1 Seri al Number Loca tion When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the comp[...]

3–2 Maintenance and Service Guide Illustrated P ar ts Catalog 3.2 Comp uter M ajor Com ponents Comp ute r Major Compone nts, HP P av ilio n z e2000[...]

Illustr a ted P arts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P arts: Computer Major Components Item Description Spare P art Number 1 Display assemb lies (include wireless antenna boards and cables) 15.0-inch, XGA TFT BrightView , f or use on HP P avilion ze2000 models 394452-001 15.0-inch, XGA TFT , for use on HP P avilion[...]

3–4 Maintenance and Service Guide Illustrated P ar ts Catalog Comp ute r M ajor Components, Compaq Pr esar io M2000[...]

Illustr a ted P arts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 4 Ke yboar ds F or use on HP P avilion ze2000 models in: Asia P acific, A ustralia, Canada, Hong K ong, the P eople’ s Republic of China, and the United States Belgium Brazil Denm[...]

3–6 Maintenance and Service Guide Illustrated P ar ts Catalog Comp ute r Major Compone nts, HP P av ilio n z e2000[...]

Illustr a ted P arts Catalog Maintenance and Serv ice Guide 3–7 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 5 T op covers (include T ouchP ad) F or use on full-f eatured HP P avilion ze2000 models F or use on def eatured HP P avilion ze2000 models 382396-001 394455-001 F or use on Compaq [...]

3–8 Maintenance and Service Guide Illustrated P ar ts Catalog Comp ute r M ajor Components, Compaq Pr esar io M2000[...]

Illustr a ted P arts Catalog Maintenance and Serv ice Guide 3–9 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 13 Battery connector board 382413-001 14 System boards (include disk cell R TC batter y) 855, f or use on full-f eatured models with Intel P entium M processors 381062-001 855GM, fo[...]

3–10 Maintenance and Serv ice Guide Illustrated P ar ts Catalog Comp ute r Major Compone nts, HP P av ilio n z e2000[...]

Illustr a ted P arts Catalog Maintenance and Serv ice Guide 3–11 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 18 Mini PCI communications modules 802.11b/g Broadcomm fo r us e in most of the world 802.11b/g Broadcomm fo r use in the rest of the world 802.11b Intel f or use in most of the wo[...]

3–12 Maintenance and Serv ice Guide Illustrated P ar ts Catalog 3. 3 M iscell aneous Plas tic s Kit Miscellaneou s P l asti cs K it[...]

Illustr a ted P arts Catalog Maintenance and Serv ice Guide 3–13 T able 3-2 Miscellaneous Plastics Kit Spare P art Number Information Item Description Spare P art Number Miscellaneous Plastics Kit F or use on HP P avilion ze2000 models 367765-001 F or use on Compaq Presar io M2000 models 367766-001 1 2 3 4 5 Includes: Memor y module compar tment [...]

3–14 Maintenance and Serv ice Guide Illustrated P ar ts Catalog 3.4 M a s s S to ra g e D e vi c es Mass Stor age Dev ice s[...]

Illustr a ted P arts Catalog Maintenance and Serv ice Guide 3–15 T able 3-3 Mass Storage Devices Spare P art Number Information Item Description Spare P art Number 1 Hard drives (all 4200-r pm; include frame and connector) 80-GB 60-GB 40-GB 381398-001 381397-001 381396-001 2 Optical drives F or use on HP P avilion ze2000 models 8X D VD-ROM Driv e[...]

3–16 Maintenance and Serv ice Guide Illustrated P ar ts Catalog 3.5 Miscellan eous Ta b l e 3 - 4 Spare P arts: Miscellaneous (not illustrated) Description Spare P art Number Logo Kits F or use on HP P avilion ze2000 models 382404-001 F or use on Compaq Presario M2000 models 382405-001 USB travel mouse 309674-001 Entertainment cable and Y-cable 3[...]

Illustr a ted P arts Catalog Maintenance and Serv ice Guide 3–17 65-watt A C adapter 371790-001 Pow e r c o rd s Fo r u s e i n : A ustralia and Ne w Zealand 373979-011 Belgium, Europe, Finland, F rance, Germany , Greece, the Netherlands, Norwa y , Portugal, Spain, and Sweden 373979-021 Brazil 373979-201 Canada, F rench Canada, Latin Amer ica, T [...]

3–18 Maintenance and Serv ice Guide Illustrated P ar ts Catalog 3.6 Sequen tial P ar t N umber Listin g T able 3-5 Spare P arts: Sequential Part Number Listing Spare P art Number Description 309674-001 USB tra vel mouse 364727-001 USB digital drive 367759-001 Batter y pack, 6-cell, 4.4-AHr 367760-001 Batter y pack, 12-cell, 8.8-AHr 367771-001 Pro[...]

Illustr a ted P arts Catalog Maintenance and Serv ice Guide 3–19 Spare P art Number Description 367777-161 K eyboard for use on Compaq Presario M2000 models in Latin America 367777-281 K eyboard for use on Compaq Presario M2000 models in Thailand 367777-331 K eyboard for use on Co mpaq Presario M2000 models in Europe and the Netherlands 367777-AB[...]

3–20 Maintenance and Serv ice Guide Illustrated P ar ts Catalog Spare P art Number Description 373048-001 Mini PCI communications module, 802.11b/g Broadcomm f or use in the rest of the world 373052-001 Processor , Intel P entium M 735 (1.7-GHz) with 400-MHz FSB (includes thermal pad) 373053-001 Processor , Intel P entium M 745 (1.8-GHz) with 400[...]

Illustr a ted P arts Catalog Maintenance and Serv ice Guide 3–21 Spare P art Number Description 373979-BB1 P ower cord f or use in Israel 376651-001 Broadcomm Bluetooth Wireless LAN 380032-001 Processor , Intel Celeron M 350 (1.3-GHz) with 400-MHz FSB (includes thermal pad) 380033-001 Processor , Intel Celeron M 360 (1.4-GHz) with 400-MHz FSB (in[...]

3–2 2 Maintenance and Servi c e Guide Illustrated P ar ts Catalog Spare P art Number Description 381068-081 K eyboard for use on HP P a vilion z e2000 models in Denmark 381068-091 K eyboard for use on HP P a vilion z e2000 models in Norw a y 381068-111 K eyboard for use on HP P avi lion z e2000 models in Switzerland 381068-121 K eyboard for use o[...]

Illustr a ted P arts Catalog Maintenance and Serv ice Guide 3–2 3 Spare P art Number Description 381068-BB1 K eyboard for use on HP P a vilion z e2000 models in Israel 381394-001 Memory module, 256-MB (266 MHz) 381395-001 Memory module, 512-MB (266 MHz) 381396-001 Hard drive, 4200-rpm, 40 -GB (includes frame and connector) 381397-001 Hard drive, [...]

3–2 4 Maintenance and Servi c e Guide Illustrated P ar ts Catalog Spare P art Number Description 382398-001 Base enclosure f or use on HP P a vilion ze2000 models 382399-001 Base enclosure f or use on Compaq Presario M2000 models 382400-001 Miscellaneous Plastics Kit f or use on HP P avilion ze2000 models 382401-001 Miscellaneous Plastics Kit f o[...]

Illustr a ted P arts Catalog Maintenance and Serv ice Guide 3–25 Spare P art Number Description 382414-001 P ower connector board 382415-001 LED board f or use on HP P avilion ze2000 models (includes cable) 382416-001 USB/S-Video controller board 382417-001 Displa y hinge brac k ets fo r use on HP P avilion ze2000 models 382418-001 Hinge cov ers [...]

3–2 6 Maintenance and Servi c e Guide Illustrated P ar ts Catalog Spare P art Number Description 392591-001 Mini PCI communications module, 802.11b/g f or use in the United States 392591-002 Mini PCI communications modu le, 802.11b/g f or use in the rest of the world 394452-001 Displa y assembly , 15.0-inc h, XGA TFT Br ightView , f or use on HP [...]

Maintenance and Serv ice Guide 4–1 4 Remo v al an d Repla cemen t Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T ools Required Y ou will need the following tools to complete the remo val and replacement procedures: ■ Magnetic scre wdri ver ■ Phillips P0 scre wdri ver ■ [...]

4–2 Maintenance and Service Guide Remo val and Replaceme nt Pr eliminar ies 4.2 Ser vice Consi dera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the computer , place the subassembly (and all accompanying s) a way f[...]

Remo val and Replacemen t Preliminar ies Maintenance and Serv ice Guide 4–3 4. 3 P r e v ent ing Da mage to Re mo v able Dri v es Remov able driv es are fragile components that must be handled with care. T o prev ent damage to the computer , damage to a remov able driv e, or loss of information, observe the follo wing precautions: ■ Before remo[...]

4–4 Maintenance and Service Guide Remo val and Replaceme nt Pr eliminar ies 4.4 Pre venting Elec trostatic D ama g e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks b uilt into man y integrated circuits provide some protection, b ut in many [...]

Remo val and Replacemen t Preliminar ies Maintenance and Serv ice Guide 4–5 4.5 P ac k a ging an d T ranspor ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-se[...]

4–6 Maintenance and Service Guide Remo val and Replaceme nt Pr eliminar ies 4.6 W orksta tion Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with appro ved static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded wo[...]

Remo val and Replacemen t Preliminar ies Maintenance and Serv ice Guide 4–7 Other grounding equipment recommended for use in pre venting electrostatic damage includes: ■ Antistatic tape ■ Antistatic smocks, aprons, and slee ve protectors ■ Conducti ve bins and other assembly or soldering aids ■ Nonconducti ve foam ■ Conducti ve tabletop[...]

4–8 Maintenance and Service Guide Remo val and Replaceme nt Pr eliminar ies T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated b y different acti vities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electr ostatic V oltage Levels Relative Humidity Ev[...]

Maintenance and Serv ice Guide 5–1 5 Remo v al an d Repla cemen t Procedur es This chapter provides remo v a l and replacement procedures. There are are as many as 63 scre ws, in 10 different sizes and types, that may hav e to be remo ved, replaced, or loosened when servicing the computer . Make special note of each scre w size and location durin[...]

5–2 Maintenance and Service Guide Remo val and Replaceme nt Pr ocedur es 5 . 1 Serial N umber Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer . Seri al Number Location[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 .2 Disassembl y Sequence Chart Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Chart Section Description # of Screws Remo ved 5.3 Preparing the Computer for Disassembly Batter y pack 0 5.4 Hard D[...]

5–4 Maintenance and Service Guide Remo val and Replaceme nt Pr ocedur es Section Description # of Screws Remo ved 5.12 Displa y Assembly HP P avilion ze2000 = 4 Compaq Presario M2000 = 6 5.13 Base Enclosure HP P avilion z e2000 = 23 Compaq Presario M2000 = 21 5.14 Speaker Assemb ly 0 5.15 Heat Sink 3 5.16 Fa n 2 5.17 Processor 0 5.18 Batter y Con[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–5 5 .3 Preparing t he C omp uter for Disasse mbl y Before you begin an y remov al or installation procedures: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in hibernation, turn the computer on, and then shut it do wn through the operating system[...]

5–6 Maintenance and Service Guide Remo val and Replaceme nt Pr ocedur es b . Slide and hold the battery release latch 1 to the left. (The front edge of the battery pack disengages from the computer .) c. Lift the front edge of the battery pack 2 and swing it back. d. Remov e the battery pack. Re mo v ing the Battery P ack Re verse the abo v e pro[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–7 1. Position the computer with the rear panel to ward you. 2. Loosen the two black PM2.0×5.0 scre ws 1 that secure the hard dri ve co ver to the computer . 3. Lift the right side of the cov er 2 and swing it to the left. 4. Remov e the hard dri ve cov er . ✎ The hard dri ve[...]

5–8 Maintenance and Service Guide Remo val and Replaceme nt Pr ocedur es 5. Use the mylar tab 1 on the right side of the hard driv e to lift the right side of the hard dri ve until it disconnects from the computer . 6. Remov e the hard dri ve 2 from the hard driv e bay . Re mo v ing the Hard[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–9 7. Remov e the four PM2.5×4.0 scre ws 1 that secure the hard dri ve frame to the hard dri ve. 8. Remov e the hard dri ve frame frame 2 from the hard driv e. 9. Slide the hard dri ve connector 3 to ward you and remov e it. Re mo v ing the Hard Dr iv e F rame and Co nnector Re[...]

5–10 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 5. 5 C o m p u t e r Fe e t The computer feet are adhesi ve-back ed rubber pads. The feet are included in the Miscellaneous Plastics Kits, spare part numbers 382400-001 (for use on HP Pavilion ze2000 models) and 382401-001 (for use on Compaq Presario M2000 models). The fee[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–11 5 .6 O ptical Driv e 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the hard dri ve cov er ( Section 5.3 ). Optical Drive Spare P art Number Information F or use on HP P avilion ze2000 models: 8X D VD-RO M Drive 24X D VD/CD-R W Combo Drive 8X D VD±R W/R[...]

5–12 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 3. Remov e the PM2.0×6.0 scre w 1 that secures the optical dri ve to the computer . ✎ The Compaq Presario M2000 optical dri ve is secured b y one PM2.0×7.0 scre w . 4. Insert a thin tool, such as a paper clip 2 , into the media tray release hole. (The optical dri ve me[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–13 5. 7 M e m o r y M o d u l e 1. Prepare the computer for disassembly (refer to Section 5.3 ). Memory Module Spare Part Number Information 512-MB 256-MB 381395-001 381394-001[...]

5–14 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 2. Loosen the two black PM2.0×5.0 scre ws 1 that secure the memory module compartment cov er to the computer . 3. Lift the rear edge of the memory module compartment cove r 2 up and swing it to ward you. 4. Remov e the memory module compartment cov er . ✎ The memory mod[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–15 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The right side of the module rises aw ay from the computer .) 6. Slide the module 2 away from the sock et at an angle. ✎ Memory modules are designed with a notch 3 to pre[...]

5–16 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 5 .8 M ini PCI Communica tions Module 1. Prepare the computer for disassembly ( Section 5.3 ). Mini PCI Communications Module Spare P art Number Information 802.11b/g Broadcomm f or us e in most of the world 802.11b/g Broadcomm f or use in the rest of the world 802.11b Int[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–17 2. Loosen the black PM2.0×5.0 scre w 1 that secures the Mini PCI compartment cov er to the computer . 3. Lift the rear edge of the Mini PCI compartment cov er 2 up and then swing it to ward you. 4. Remov e the Mini PCI compartment cov er . ✎ The Mini PCI compartment cov e[...]

5–18 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es ✎ Before disconnecting the cables, make note of which wireless antenna cable is attached to which antenna clip on the Mini PCI communications module. 5. Disconnect the wireless antenna cables 1 from the Mini PCI communications module. 6. Spread the two retaining tabs 2 t[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–19 5 .9 K e yboard Co v er 1. Prepare the computer for disassembly ( Section 5.3 ). 2. T urn the computer upside down with the rear panel to ward you. Ke yboar d Co ver Spare P art Number Information F or use on HP P avilion ze2000 models with wireless capability (includes wire[...]

5–20 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 3. Remov e the two silv er PM2.0×5.0 scre ws that secure the ke yboard cov er to the computer . Re mo v ing the K ey board Co ver Sc re w s[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–21 4. T urn the computer display-side up with the front panel to ward you. 5. Open the computer as far as possible. 6. Insert a flat blade tool into the ke yboard cov er notches behind the f1 , f5 , f11 , and insert ke ys 1 and lift up until the ke yboard cove r 2 disengages fr[...]

5–2 2 Maintenance and Servi c e Guide Remo val and Replaceme nt Pr ocedur es 5 . 1 0 LED Board 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the ke yboard cov er ( Section 5.9 ). LED Board Spare P ar t Number Information F or use on HP P avilion ze2000 models F or use on Compaq Presario M2000 models 382415-001 382907-001[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–2 3 3. Release the zero insertion force (ZIF) connector to which the ke yboard cable is connected and disconnect the ke yboard cable 1 from the system board. 4. Remov e the two PM2.0×3.0 scre ws 2 that secure the LED board to the computer . 5. Remov e the LED board 3 . Re mo v[...]

5–2 4 Maintenance and Servi c e Guide Remo val and Replaceme nt Pr ocedur es 5. 1 1 Ke yb o a r d 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the ke yboard cov er ( Section 5.9 ). Ke yboar d Spare P ar t Number Information F or use on HP P avilion ze2000 models in: Asia P a cific, A ustralia, Canada, Hong K ong, the P eopl[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–25 3. Remov e the four black PM2.0×4.0 scre ws that secure the ke yboard to the computer . Re mo v ing the K ey boar d Scr e w s[...]

5–2 6 Maintenance and Servi c e Guide Remo val and Replaceme nt Pr ocedur es 4. Lift the rear edge of the ke yboard and swing it to ward you until it rests on the palm rest. Rel e a si n g t h e Ke ybo a rd[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–2 7 5. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. 6. Remov e the ke yboard. Disconnecting the K e y boar d Cable Re verse the abo v e procedure to install the ke yboard[...]

5–2 8 Maintenance and Servi c e Guide Remo val and Replaceme nt Pr ocedur es 5 . 1 2 Displa y Assem bl y 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Memory module compartment cov er ( Section 5.7 ) b . Mini PCI compartment cov er ( Section 5.8 ) c. K eyboard co ve r ( Section 5.9 ) d. K eyboard[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–29 2. T urn the computer upside down, with the front panel to ward you. 3. Disconnect the wireless antenna cables from the Mini PCI communications module 1 . 4. Remov e the cables from the clip 2 in the base enclosure. Disconnecting and R emov ing the Wire less A ntenna C ables[...]

5–30 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es 5. T urn the computer display-side up with the front tow ard you. 6. Open the display . 7. Disconnect the display cable 1 from the system board. 8. Remov e the wireless antenna cables 2 from the clips in the top cov er . Disconnecting the Disp lay C ables[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–31 Ä CAUT ION: Su pport the display as sembl y whe n re mo v ing the follo wing scr ew s . F ailur e to f ollo w this caution can r esult in damage to the displa y ass embly . ✎ Steps 9 and 10 apply only to HP Pa vilion ze2000 models. See steps 11 and 12 in this section for [...]

5–3 2 Maintenance and Servi c e Guide Remo val and Replaceme nt Pr ocedur es Ä CAUT ION: Su pport the display as sembl y whe n re mo v ing the follo wing scr ew s . F ailur e to f ollo w this caution can r esult in damage to the displa y ass embly . ✎ Steps 11 and 12 apply only to Compaq Presario M2000 models. 11. Remov e the six PM2.0×6.0 sc[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–33 5. 1 3 B a s e E n c l o s u r e 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.6 ) c. Memory module compartment cov er ( Section 5.7 ) d. Mini PCI compartment cov er[...]

5–34 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es ✎ Steps 3 through 5 apply only to HP Pa vilion ze2000 models. See steps 6 through 8 in this section for information on removing the base enclosure scre ws on Compaq Presario M2000 models. 3. Remov e the three PM2.0×6.0 scre ws 1 and the two black PM2.0×4.0 scre ws 2 th[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–35 4. T urn the computer upside down, with the front panel to ward you. 5. Remov e the follo wing: 1 Fi ve PM2.0×16.0 scre ws that secure the base enclosure the computer 2 Se ven PM2.0×6.0 scre ws that secure the base enclosure the computer 3 Six silver PM2.0×5.0 scre ws tha[...]

5–3 6 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es ✎ Steps 6 through 8 apply only to Compaq Presario M2000 models. 6. Remov e the six PM2.0×7.0 scre ws 1 and the silver PM2.0×5.0 scre w 2 that secure the base enclosure to the computer . Remo ving the Base Enc losure Sc re w s, P ar t 1, Compaq Pr esari o M2000 Models [...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–3 7 7. T urn the computer upside down, with the front panel to ward you. 8. Remov e the three black PM2.0×4.0 scre ws 1 and the f ifteen PM2.0×7.0 scre ws 2 that secure the base enclosure to the computer . Remo ving the Base Enc losure Sc re w s, P ar t 2 , Compaq Pr esari o [...]

5–38 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es ✎ Steps 9 and 10 apply to both HP Pa vilion ze2000 and Compaq Presario M2000 models. 9. Lift the rear edge of the base enclosure 1 until it disengages from the computer . 10. Slide the base enclosure 2 back and remov e it. Re mo v ing the Base Enc losur e Re verse the ab[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–39 5 . 1 4 Spea k er Assembl y 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.6 ) c. Memory module compartment cov er ( Section 5.7 ) d. Mini PCI compartment cov er ( Se[...]

5–40 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es 2. Disconnect the speaker cable 1 from the system board. 3. Lift the speaker 2 straight up to remov e it from the top cover . Remo ving the Sp eak er Assembl y Re verse the abo v e procedure to install the speaker assembly .[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–41 5 . 1 5 Hea t Sink 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.6 ) c. Memory module compartment cov er ( Section 5.7 ) d. Mini PCI compartment cov er ( Section 5.8[...]

5–4 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 3. Disconnect the fan cable 1 from the system board. 4. Remov e the three silver PM2.0×4.0 scre ws 2 that secure the heat sink to the top cov er . 5. Remov e the heat sink 3 . Re mo v ing the Heat Sink Re verse the abo v e procedure to install the heat sink.[...]

Remo val and Replacement Pr ocedures Maintenance and Servi ce Guide 5–43 5. 1 6 F a n 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.6 ) c. Memory module compartment cov er ( Section 5.7 ) d. Mini PCI compartment cov er ( Section 5.8 ) e. [...]

5–44 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 3. Remov e the two silv er PM2.0×4.0 scre ws 1 that secure the fan to the heat sink. 4. Remov e the fan 2 . Re mo v ing the F an Re verse the abo v e procedure to install the fan.[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–45 5. 1 7 P r o c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.6 ) c. Memory module compartment cov er ( Section 5.7 ) d. Mini PCI compartment cov er ( Secti[...]

5–46 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es 2. T urn the processor locking screw 1 one-quarter turn counterclockwise until you feel a click. 3. Lift the processor 2 straight up and remov e it. ✎ The gold triangle 3 on the processor should be aligned in the front right corner when you install the processor. Remo vi[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–4 7 5. 1 8 B a t t e r y C o n n e c t o r B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.6 ) c. Memory module compartment cov er ( Section 5.7 ) d. Mini PCI c[...]

5–48 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es 3. Remov e the silver PM2.0×4.0 scre w that secures the battery connector board to the top cov er . Re mo v ing the Battery Connector Boar d Scr ew[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–49 4. T urn the top cover upside do wn, with the front panel to ward you. 5. Remov e the silver PM2.0×4.0 scre w 1 that secures the battery connector board to the top cov er . 6. Slide the battery connector board 2 to ward the rear panel until it disconnects from the system bo[...]

5–50 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es 5. 1 9 P owe r C o n n e c t o r B o a rd 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.6 ) c. Memory module compartment cov er ( Section 5.7 ) d. Mini PCI compart[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–51 2. Remov e the two silv er PM2.0×4.0 scre ws 1 that secure the po wer connector board to the top cov er . 3. Slide the po wer connector board 2 to ward the rear panel until it disconnects it from the system board. 4. Remov e the po wer connector board 3 . Re mo v ing the P [...]

5–5 2 Maintenance and Servi c e Guide Remo val and Replaceme nt Pr ocedur es 5 .20 USB/S - Video Controll er Board ✎ This section applies only to full-featured models. 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.6 ) c. Memory module c[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–53 2. Remov e the silver PM2.0×4.0 scre w 1 that secures the USB/S-V ideo controller board to the top co ver . 3. Lift up on the right side of the board 2 to disconnect it from the system board. 4. Remov e the USB/S-V ideo controller board. Remo ving the U SB/S - V ideo C ontr[...]

5–54 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es 5 .2 1 Bluetooth B oard ✎ This section applies only to full-featured models. 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.6 ) c. Memory module compartment cov e[...]

Remo val and Replacement Pr ocedures Maintenance and Servi ce Guide 5–5 5 3. Remov e the two PM1.5×3.5 scre ws 1 that secure the Bluetooth board to the USB/S-V ideo controller board. 4. Disconnect the Bluetooth board cable 2 from the USB/S-V ideo controller board. 5. Remov e the Bluetooth board 3 . Remo ving the Bluetooth Boar d Re verse the abo[...]

5–5 6 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 5. 22 Sys t e m B o a r d ✎ All system board spares kits include a disk cell R TC battery . ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defecti ve system board and installed on the replacement system board: ■ Memory[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–5 7 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.6 ) c. K eyboard co ve r ( Section 5.9 ) d. K eyboard ( Section 5.11 ) e. Display assembly ( Section 5.12 ) f. Base e[...]

5–5 8 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 3. Release the ZIF connector 1 to which the T ouchPad cable is connected and disconnect the cable 2 from the system board. Disconnecting the T ouchP ad Cable[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–5 9 4. T urn the top cover upside do wn with the front tow ard you. ✎ Step 5 applies only to HP Pa vilion ze2000 models. See step 6 in this section for information on removing the system board scre ws on Compaq Presario M2000 models. 5. Remov e the two silv er PM2.0×4.0 scre[...]

5–60 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es ✎ Step 6 applies only to Compaq Presario M2000 models. 6. Remov e the three silver PM2.0×4.0 scre ws that secure the system board to the top cov er . Re mo v ing the S ystem Boar d Scr ew s, Compaq Pr esari o M2000 Models Only[...]

Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–61 7. Flex the left edge of the top co ver 1 out until the 1394 connector 2 disengages from the top cov er . 8. Lift the left side of the system board 3 until the 1394 connector is clear . 9. Flex the front edge of the top co ve r 4 until the audio connectors 5 and LED section [...]

5–6 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 10. Slide the system board to the left at an angle and remov e it. Re mo v ing the S ystem Boar d Re verse the abo v e procedure to install the system board.[...]

Maintenance and Serv ice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions HP P avilion ze2000 Height (varies from front to bac k) Width Depth 3.01 cm to 3.86 cm 23.46 cm 33.40 cm 1.19 in to 1.52 in 9.24 in 13.15 in Compaq Presario M2000 Height (varies from front to bac[...]

6–2 Maintenance and Service Guide Spe cificat ions T emperature Operating Nonoperating 10°C to 35°C -20°C to 60°C 50°F to 95°F -4°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7°C (101.6°F) maximum wet b ulb temperature Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonopera[...]

Specific atio ns Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 15.0-inch, XGA, Displa y Dimensions Height Width Diagonal 22.9 cm 30.0 cm 38.1 cm 9.0 in 11.8 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch Fo r m at Configuration 0.264 × 0.264 mm 1024 × 768 RGB vertical s[...]

6–4 Maintenance and Service Guide Spe cificat ions Ta b l e 6 - 3 Hard Drives 80-GB* 60-GB* 40-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A security 100 MB/sec ATA s e c u r i t y 100 MB/sec A T A [...]

Specific atio ns Maintenance and Serv ice Guide 6–5 Ta b l e 6 - 4 Primary 6-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W a tt-hour capacity 11.1 V 4.4 Ah 48 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°[...]

6–6 Maintenance and Service Guide Spe cificat ions Ta b l e 6 - 5 24X D VD/CD-R W Combo Drive Applicable disc Read: D VD-R, D VD-R W , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R, CD-R W Photo CD (single and multi ses sio n) C[...]

Specific atio ns Maintenance and Serv ice Guide 6–7 Disc thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.7 V r ms Cache b uffer 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword DM[...]

6–8 Maintenance and Service Guide Spe cificat ions Ta b l e 6 - 6 8X D VD±R W/R and CD-R W Combo Drive Applicable disc Read: DV D - R , DV D - R W, D VD-R OM (D VD-5, DV D - 9 , DV D - 1 0 , DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R, CD-R W Photo CD (single [...]

Specific atio ns Maintenance and Serv ice Guide 6–9 Disc thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.7 Vrms Cache b uffer 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W ( [...]

6–10 Maintenance and Serv ice Guide Spe cificat ions T able 6-7 8X D VD-ROM Drive Applicable disc D VD-ROM (D VD-5, D VD-9, D VD-10, D VD-18) CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R CD-R W Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) [...]

Specific atio ns Maintenance and Serv ice Guide 6–11 T rack pitc h 0.74 µm Access time CD media D VD media Random Full stroke < 100 ms < 175 ms < 125 ms < 225 ms A udio output level Line-out, 0.7 V r ms Cache b uffer 512 KB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword DMA mode 2 3600 KB/s (150 KB/s a[...]

6–12 Maintenance and Serv ice Guide Spe cificat ions T able 6-8 24X CD-ROM Drive Applicable disc Applicab le disc CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R CD-R W Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini[...]

Specific atio ns Maintenance and Serv ice Guide 6–13 Ta b l e 6 - 9 System DMA Hard ware DMA System Function DMA0 n/a DMA1* n/a DMA2* n/a DMA3 n/a DMA4 Direct memor y access controller DMA5* A v ailable f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5. T able 6-10 System Interrupts Hard ware IRQ System [...]

6–14 Maintenance and Serv ice Guide Spe cificat ions IRQ7* P arallel por t IRQ8 System CMOS/real-time clock IRQ9* Microsoft A CPI-compliant system IRQ10* Intel USB UHCI controller—24C2 Intel 82852/82855 GM/GME Graphic Controller Realtek R TL8139 F amily PCI fast Ethernet Controller IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controlle[...]

Specific atio ns Maintenance and Serv ice Guide 6–15 T able 6-11 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unu sed 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unu sed 02E - 02F 87334 “Super I/O” configuration f o[...]

6–16 Maintenance and Serv ice Guide Spe cificat ions I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor b usy clear/reset 0F2 - 0FF Unused 100 - 16F Unu sed 170 - 177 Secondar y fix ed disk controller 178 - 1EF Unused 1F0 - 1F7 Primary fixed disk cont[...]

Specific atio ns Maintenance and Serv ice Guide 6–17 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Un used 2F8 - 2FF Infrared port 300 - 31F Unu sed 320 - 36F Unu sed 370 - 377 Secondar y diskette driv e controller 378 - 37F P arallel por t (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesiz er—OPL3 38C - 3AF Unused 3[...]

6–18 Maintenance and Serv ice Guide Spe cificat ions T able 6-12 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memor y 58 MB 010[...]

Maintenance and Serv ice Guide A–1 A Conn ec tor P in Assi gnm ents Ta b l e A - 1 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

A–2 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 2 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receiv e – 3 Receiv e + 7 Unused 4 Unused 8 Unused[...]

Connect or P in Assignments Maintenance and Serv ice Guide A–3 Ta b l e A - 3 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity g round 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground[...]

A–4 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B cloc k 8 Ground analog[...]

Connect or P in Assignments Maintenance and Serv ice Guide A–5 Ta b l e A - 5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

A–6 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 6 A udio-In (Micr ophone) Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in Ta b l e A - 7 A udio-Out (Headphone) Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, right channel[...]

Maintenance and Serv ice Guide B–1 B P o w er Cord Set Req uirements 3-Con duc tor P o w er Cord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the computer meets the requirements for use in the country where the equipment is [...]

B–2 Maintenance and Service Guide P ow er Cord Set Requir ements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approv ed by an acceptable accredited agency responsible for [...]

P o wer C or d Set Requir ements Maintenance and Serv ice Guide B–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cord Set Requirements Country/Region Accredited Agency Applicable Note Number A ustralia EANSW 1 Au s t r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap a n M[...]

B–4 Maintenance and Service Guide P ow er Cord Set Requir ements Ko r e a E K 4 The Netherlands KE A 1 Norwa y NEMK O 1 P eople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord m ust be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conducto[...]

Maintenance and Serv ice Guide C–1 C Scre w Li sting This appendix provides specif ication and reference information for the scre ws used in the computer . All scre ws listed in this appendix are av ailable in the Miscellaneous Screw Kits, spare part numbers 382402-001 (for use on HP Pa vilion ze2000 models) and 382403-001 (for use on Compaq Pres[...]

C–2 Maintenance and Servi ce Guide Scr ew L isting Black Phillips P M2 . 0×5 .0 Sc re w L ocations Ta b l e C - 2 Black Phillips PM2.0×5.0 Scre w Color Qty . Length Thread Head Width Black 5 5.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the hard dr iv e cov er to the computer (screws are captured on the cov er b y C clips; document[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–3 Phillips P M2 .0×6 .0 Sc r e w L ocations Ta b l e C - 3 Phillips PM2.0×6.0 Screw Color Qty . Length Thread Head Width Black 22 6.0 mm 2.0 mm 4.0 mm Where used: 1 One screw that secures the optical dr ive to the computer (documented in Section 5.6 ) 2 Se ve n screws that secure the base en [...]

C–4 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 .0×6 .0 Sc r e w L ocations Ta b l e C - 3 Phillips PM2.0×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 6.0 mm 2.0 mm 4.0 mm Where used: 1 One screw that secures the k eyboar d to the computer (documented in Section 5.11 ) 2 F our screws that secure the displ[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–5 Phillips P M2 .0×6 .0 Sc r e w L ocations Ta b l e C - 3 Phillips PM2.0×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 6.0 mm 2.0 mm 4.0 mm Where used: 6 screws that secure the displa y asse mbly on the Compaq Presario M2000 (documented in Section 5.12 ) mm[...]

C–6 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 .0×6 .0 Sc r e w L ocations Ta b l e C - 3 Phillips PM2.0×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 6.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the base enclosur e to the computer (documented in Section 5.13 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–7 Phillips P M2 .0×7 .0 Sc r e w L ocatio n Ta b l e C - 4 Phillips PM2.0×7.0 Screw Color Qty . Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the optical driv e on the Compaq Presario M2000 (documented in Section 5.6 ) mm[...]

C–8 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 .0×7 .0 Sc r e w L ocatio ns Ta b l e C - 4 Phillips PM2.0×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the base enclos ure on the Compaq Presario M2000 (documented in Section 5.13 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–9 Phillips P M2 .0×7 .0 Sc r e w L ocatio ns Ta b l e C - 4 Phillips PM2.0×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 15 screws that secure the base encl osure on the Compaq Presario M2000 (documented in Section 5.13 ) mm[...]

C–10 Maintenance and Serv ice Guide Scr ew L isting Silv er Phillips P M2 . 0×5 .0 S cr ew L ocations Ta b l e C - 5 Silver Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Silver 9 5 .0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the k eyboard co ver to the computer (documented in Section 5.11 ) 2 Six screws that secure[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–11 Silv er Phillips P M2 . 0×5 .0 Sc re w L ocation Ta b l e C - 5 Silver Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 9 5 .0 mm 2.0 mm 4.0 mm Where used: One screw that secures the base enclos ure to the computer (documented in Section 5.13 ) mm[...]

C–12 Maintenance and Serv ice Guide Scr ew L isting Phillips P M2 .0×3 .0 S cr ew L ocations Ta b l e C - 6 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Silver 2 3 .0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the LED board to the computer (documented in Section 5.10 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–13 Black Phillips P M2 . 0×4.0 Sc r e w L ocations Ta b l e C - 7 Black Phillips PM2.0×4.0 Scre w Color Qty . Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the k e yboard to the computer (documented in Section 5.11 ) mm[...]

C–14 Maintenance and Serv ice Guide Scr ew L isting Black Phillips P M2 . 0×4.0 Sc r e w L ocations Ta b l e C - 7 Black Phillips PM2.0×4.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the base enclosur e to the computer (documented in Section 5.13 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–15 Black Phillips P M2 . 0×4.0 Sc r e w L ocations Ta b l e C - 7 Black Phillips PM2.0×4.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the base enclos ure on the Compaq Presario M2000 (documented in Section 5.13 ) mm[...]

C–16 Maintenance and Serv ice Guide Scr ew L isting Phillips P M2 .0×16 .0 Sc re w L ocations Ta b l e C - 8 Phillips PM2.0×16.0 Screw Color Qty . Length Thread Head Width Black 5 16.0 mm 2.0 mm 4.0 mm Where used: 5 screws that secure the base enclos ure on the HP P avilion z e2000 (documented in Section 5.13 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–17 Silv er Phillips P M2 . 0×4. 0 Scr e w Locati ons Ta b l e C - 9 Silver Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silver 16 4.0 mm 2.0 mm 4.0 mm Where used: 1 Three screws that secure the heat sink on the HP P avilion z e2000 (documented in Section 5.15 ) 2 One screw th[...]

C–18 Maintenance and Serv ice Guide Scr ew L isting Silv er Phillips P M2 . 0×4. 0 Scr e w Locati ons Ta b l e C - 9 Silver Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 16 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the f an to the heat sink (documented in Section 5.16 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–19 Silv er Phillips P M2 . 0×4. 0 Scr ew L ocation Ta b l e C - 9 Silver Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 16 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the battery conn ector board to computer (documented in Section 5.18 ) mm[...]

C–20 Maintenance and Serv ice Guide Scr ew L isting Silv er Phillips P M2 . 0×4. 0 Scr e w Locati ons Ta b l e C - 9 Silver Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 16 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the sys tem board on the HP P avi lion z e2000 (documented in Section 5.22 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–21 Silv er Phillips P M2 . 0×4. 0 Scr e w Locati ons Ta b l e C - 9 Silver Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 16 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the system boar d on the Compaq Presario M2000 (documented in Section 5.22 ) mm[...]

C–2 2 Maintenance and Servi c e Guide Scr ew L isting Phillips P M1.5×3 .5 Sc re w L ocations T able C-10 PhillipsPM1.5×3.5 Screw Color Qty . Length Thread Head Width Silver 2 3 .5 mm 1.5 mm 3.0 mm Where used: 2 screws that secure the Bluetooth boa rd to the computer (documented in Section 5.21 ) mm[...]

Maintenance and Serv ice Guide Index–1 Ind e x 1394 port 1–11 , 1–13 6-in-1 Digital Media Reader light 1–11 , 1–13 , 1–25 , 1–27 6-in-1 Digital Media Reader slot 1–11 , 1–13 A AC adapter, spare part number 3–17 , 3–19 arrow keys 1–21 , 1–23 audio troubleshooting 2–23 audio-in jack location 1–7 , 1–9 pin assignments A[...]

Index–2 Maintenance and Servi ce Guide Index computer feet illustrated 3–12 locations 5–10 Computer Setup Advanced Menu 2–5 File Menu 2–4 overview 2–1 Security Menu 2–4 Tools Menu 2–5 Computer Setup defaults 2–3 computer specifications 6–1 connector pin assignments audio-in A–6 audio-out A–6 external monitor A–4 headphone [...]

Index Maintenance and Serv ice Guide Index–3 E electrostatic discharge 4–4 , 4–8 entertainment cable, spare part number 3–16 exhaust vents 1–18 , 1–19 , 1–29 , 1–31 expansion port 2 1–15 , 1–17 external monitor port pin assignments A–4 F fan removal 5–43 spare part number 3–7 , 3–24 , 5–43 features 1–2 feet illustrat[...]

Index–4 Maintenance and Servi ce Guide Index I I/O address specifications 6–15 IDE drive light 1–7 , 1–9 interrupt specifications 6–13 K keyboard removal 5–24 spare part numbers 3–5 , 3–18 , 3–19 , 3–21 , 3–22 , 3–23 , 5–24 troubleshooting 2–26 keyboard components 1–20 , 1–22 keyboard cover removal 5–19 spare part [...]

Index Maintenance and Serv ice Guide Index–5 mouse, spare part number 3–16 , 3–18 mute button 1–25 , 1–27 mute light 1–25 , 1–27 N network jack location 1–15 , 1–17 pin assignments A–2 network, troubleshooting 2–28 nonfunctioning device, troubleshooting 2–16 , 2–25 num lock key 1–21 , 1–23 num lock light 1–25 , 1–2[...]

Index–6 Maintenance and Servi ce Guide Index S Screw Kit, spare part number 3–16 , 3–24 screw listing C–1 security cable slot 1–11 , 1–13 serial number 3–1 , 5–2 service considerations 4–2 speaker assembly removal 5–39 spare part numbers 3–7 , 3–24 , 3–25 , 5–39 speakers 1–7 , 1–9 specifications battery pack 6–5 co[...]

Index Maintenance and Serv ice Guide Index–7 USB travel mouse, spare part number 3–16 , 3–18 USB/S-Video controller board removal 5–52 spare part numbers 3–7 , 3–25 , 5–52 V video troubleshooting 2–14 volume button 1–25 , 1–27 W Windows applications key 1–21 , 1–23 Windows logo key 1–21 , 1–23 wireless button 1–25 wire[...]