HP (Hewlett-Packard) nc6300 manual

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Table of contents for the manual

  • Page 1

    Main tenan ce and Ser vice Gui de HP C ompaq nc6 3 00 Not ebook P C HP C ompaq nx6 3 00 Notebook P C Doc ument P art Number : 415 7 9 3-001 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer . It pro vides comprehensiv e information on identifying computer features, components, and spare parts; troub[...]

  • Page 2

    © Copyright 2006 He wlett-Packard De velopment Company , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. Intel, Celeron, and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned b y its proprietor and use[...]

  • Page 3

    Maintenance and S ervice Gui de iii Cont ent s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . [...]

  • Page 4

    i v Maintenance and S ervice Gui de Cont ent s 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–22 3.4 Cable Kit . . . . . . . . . . . . . [...]

  • Page 5

    Cont ent s Maintenance and Se rvice Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive . . . . . . . . . . . . . . . [...]

  • Page 6

    v i Maintenance and S ervice Gui de Cont ent s 6 Specifications A Screw Listing B Software Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index[...]

  • Page 7

    Maintenance and Se rvice Guide 1–1 1 Product Des c ription The HP Compaq nc6300 Notebook PC and HP Compaq nx6300 Notebook PC offer adv anced modularity , Intel® Core™ Duo, Intel Core Solo, and Celeron® M processors, and extensi ve multimedia support. HP Compaq nc6 300 Notebook P C and HP Compaq nx6 300 Notebook P C[...]

  • Page 8

    1–2 Maintenance and S ervice Gui de Product Description 1.1 F e a t u r e s ✎ Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and “defeatured” units. A computer model is considered to be full-featured if it has 4 Uni versal Serial Bus ports, an ExpressCard slot, and the follo wing components[...]

  • Page 9

    Product Description Maintenance and Se rvice Guide 1–3 ■ 256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz and 533 MHz, expandable to 2.0 GB ■ Microsoft® W indows® XP Professional ■ Full-size W indows ke yboard with embedded numeric keypad ■ Pointing stick (select computer models only) and T ouchPad pointing de vices ■ Integrated 10 Bas[...]

  • Page 10

    1–4 Maintenance and S ervice Gui de Product Description ❏ External monitor ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ IEEE 1394 ❏ Accessory battery ❏ Digital Media Slot (select computer models only) ❏ S-V ideo-out (select computer models only) ❏ Docking connector (select computer models only) 1 .2 Reset tin g t he C omp uter If the compu[...]

  • Page 11

    Product Description Maintenance and Se rvice Guide 1–5 2. W ait approximately 5 minutes. 3. Replace the R TC battery and reassemble the computer . 4. Connect A C power to the computer . Do not reinsert any batteries at this time. 5. T urn on the computer . All passwords and all CMOS settings ha ve been cleared. 1. 3 P o w e r M a n a g e m e n t [...]

  • Page 12

    1–6 Maintenance and S ervice Gui de Product Description 1 .4 External C ompon ents The external components on the front of the computer are sho wn belo w and described in T able 1-1. F ront Components Ta b l e 1 - 1 Front Components Item Component Function 1 Wireless light On: An integrat ed wireless device has been enabled. 2P o w e r l i g h t [...]

  • Page 13

    Product Description Maintenance and Se rvice Guide 1–7 3 Batter y light ■ Amber : A batter y is charging. ■ Green: A batter y is close to full charge capacity . ■ Blinking amber : A batter y that is the only av ailable po wer source has reached a low-battery condition. When the batter y reaches a critical lo w-battery condition, the batter [...]

  • Page 14

    1–8 Maintenance and S ervice Gui de Product Description The external components on the right side of the computer are sho wn below and described in T able 1-2. R ight-Side Co mponents[...]

  • Page 15

    Product Description Maintenance and Se rvice Guide 1–9 Ta b l e 1 - 2 Right-Side Components Item Component Function 1 USB por ts (2; select computer models only) Connect USB 1.1- and 2.0-compliant de vices to the computer using a standard USB cable , or connect an optional Exter nal MultiBa y II to the computer . The MultiBay II must also be conn[...]

  • Page 16

    1–10 Maintenance and Serv ice Guide Product Description The external components on the left side of the computer are sho wn below and described in T able 1-3. Left-Side Compon ents[...]

  • Page 17

    Product Description Maintenance and S ervice Gui de 1–11 Ta b l e 1 - 3 Left-Side Components Item Component Function 1 RJ-45 (network) jack Connects an optional network cable. 2 External monitor por t Connects an optional V GA external monitor or projector . 3 Exhaust vent Provides airflo w to cool inter nal components. Ä T o pre vent ov erheati[...]

  • Page 18

    1–12 Maintenance and Serv ice Guide Product Description The external components on the rear panel of the computer are sho wn below and described in T able 1-4. Rea r P a n e l C om p on e n t s[...]

  • Page 19

    Product Description Maintenance and S ervice Gui de 1–13 T able 1-4 Rear P anel Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer . Ä The security cable is designed to act as a deterrent, but ma y not pre vent the computer from being mishandled or stolen. 2 Batter y ba y Holds a batter [...]

  • Page 20

    1–14 Maintenance and Serv ice Guide Product Description The standard ke yboard components of the computer are shown belo w and described in T able 1-5. Standar d K ey board C omponents[...]

  • Page 21

    Product Description Maintenance and S ervice Gui de 1–15 T able 1-5 Standard K eyboar d Components Item Component Function 1 fn ke y Ex ecutes frequently used system functions when pressed in combination with a function ke y or the esc key . 2 caps lock ke y Enables caps loc k and tur ns on the caps lock light. 3 f1 to f12 ke ys (12) P erform sys[...]

  • Page 22

    1–16 Maintenance and Serv ice Guide Product Description The computer top components are sho wn below and described in T able 1-6. T op Components , P art 1 T able 1-6 T op Components, P ar t 1 Item Component Function 1 P ower button When the computer is: ■ Off , press to tur n on the computer . ■ On, briefly press to initiate hiber nation. ?[...]

  • Page 23

    Product Description Maintenance and S ervice Gui de 1–17 2 Displa y lid switch ■ If the computer is closed while on, tur ns off the displa y . ■ If the computer is opened while in standby , tur ns on the computer (resumes from standby). 3 Inf o Center button (select computer models only) Enables y ou to view a list of commonly used software s[...]

  • Page 24

    1–18 Maintenance and Serv ice Guide Product Description The computer top components are continued belo w and described in T able 1-7. T op Components , P art 2[...]

  • Page 25

    Product Description Maintenance and S ervice Gui de 1–19 T able 1-7 T op Components, P ar t 2 Item Component Function 1P o w e r l i g h t ■ On: The computer is turned on. ■ Blinking: The computer is in standby , ■ Blinking rapidly: An A C adapter with a higher power r ating should be connected. ■ Off: The computer is off . 2 Wireless lig[...]

  • Page 26

    1–20 Maintenance and Serv ice Guide Product Description The external components on the bottom of the computer are sho wn below and described in T able 1-8. Bott om Components Ta b l e 1 - 8 Bottom Components Item Component Function 1 Batter y ba y Holds the batter y . 2 Batter y release latches (2) Relea ses the batter y from the batter y ba y . [...]

  • Page 27

    Product Description Maintenance and S ervice Gui de 1–21 5 Memor y module compar tment Mini Card compar tment Contains 2 memor y slots that suppor t replaceable memory modules. The number of preinstalled memory modules varies by computer model. Holds an optional wireless LAN de vice. Ä T o prev ent an unresponsive system and the displa y of a wa[...]

  • Page 28

    1–2 2 Maintenance and Serv ice Guide Product Description 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The s[...]

  • Page 29

    Maintenance and Se rvice Guide 2–1 2 T roubleshooting Å W ARN IN G: Only au thori z ed techni ci ans trained b y HP should repair this equipment . All trouble shooting and repair pr ocedures ar e detailed to allo w only subas sembly-/module-level r epair . Because of the comple xity of the indi vi dual boards and suba ssemblies , do not attempt [...]

  • Page 30

    2–2 Maintenance and S ervice Gui de T rouble shooting 2. Select the File , Security , Diagnostics , or System Conf iguration menu. 3. T o close Computer Setup and restart the computer: ❏ Select File > Sav e changes and exit , and then press enter . – or – ❏ Select File > Ignore changes and exit , and then press enter . – or – ?[...]

  • Page 31

    T rouble shooting Maintenance and Se rvice Guide 2–3 Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete an Setup pass word. P ower-On P ass word Enter , change, or delete a pow er-on password. P assw ord Options (P assw ord options can be selected only when a power-on pass[...]

  • Page 32

    2–4 Maintenance and S ervice Gui de T rouble shooting Selectin g from the Diagnostic s Menu Ta b l e 2 - 3 Diagnostics Menu Select T o Do This HDD Self-T est Options Run a quick co mprehensiv e self test on hard drives in the system that suppor t the test f eatures. Memor y Check Run a quick co mprehensiv e test on system memor y on the f ollowin[...]

  • Page 33

    T rouble shooting Maintenance and Se rvice Guide 2–5 Selec ting from th e S y s tem Configura tion Menu Ta b l e 2 - 4 System Configuration Menu Select T o Do This Language Change the Comp uter Setup language. Boot Options Enable/disab le Mult iBoot, which sets a star tup sequence that can includ e most bootab le devices and media in the system. [...]

  • Page 34

    2–6 Maintenance and S ervice Gui de T rouble shooting 2.2 T roub leshooting Flo wc har ts Ta b l e 2 - 5 T roub leshooting Flowcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.3 “Flowchart 2.3—No Po wer , P ar t 2” 2.4 “Flowchart 2.4—No Po wer , P a[...]

  • Page 35

    T rouble shooting Maintenance and Se rvice Guide 2–7 Flo wch ar t 2. 1—Initi al T roubleshootin g Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.17—Nonfunc- tioning Device[...]

  • Page 36

    2–8 Maintenance and S ervice Gui de T rouble shooting Flo wch ar t 2.2—No P ow er , P art 1 1. Reset the power cables in the docking device and at the AC outlet. 2. Be sure the AC power source is active. 3. Be sure that the power strip is working. Done Remove from docking device (if applicable). Pow e r u p on batter y power? Po we r u p on AC [...]

  • Page 37

    T rouble shooting Maintenance and Se rvice Guide 2–9 Flo wc har t 2.3—No P ow er , P ar t 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po we r o n ? Check batter y pack by recharging it, moving it to another computer , Pow e r o n ? Done Y Replace p[...]

  • Page 38

    2–10 Maintenance and Serv ice Guide T rouble shooting Flo wch ar t 2.4—No P ow er , P art 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at pow er so urce . Internal or external AC adapter? Done Done Done Done Po we r o n ? Pow e r o n ? Po we r o n ? Plug directly into AC outlet. Po we r L E D [...]

  • Page 39

    T rouble shooting Maintenance and S ervice Gui de 2–11 Flowc ha r t 2.5 —N o P o wer , P ar t 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Pow er on ? Done N Replace the following items (if app[...]

  • Page 40

    2–12 Maintenance and Serv ice Guide T rouble shooting Flo wch ar t 2.6—No Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Vide[...]

  • Page 41

    T rouble shooting Maintenance and S ervice Gui de 2–13 Flo wch ar t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that computer is properly seated in docking device, for bent pins on cable, and[...]

  • Page 42

    2–14 Maintenance and Serv ice Guide T rouble shooting F lo wcha rt 2 .8 —No nfu ncti on in g D ock ing De vi ce (if applicable ) Y N Reset power cord in docking device and power outlet. N T est replacement docking device with new computer . Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall compu[...]

  • Page 43

    T rouble shooting Maintenance and S ervice Gui de 2–15 Flo wch ar t 2.9—No O peratin g S y s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reset power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connectio[...]

  • Page 44

    2–16 Maintenance and Serv ice Guide T rouble shooting Flo wc har t 2. 1 0—No OS Loa ding , H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done B[...]

  • Page 45

    T rouble shooting Maintenance and S ervice Gui de 2–17 Flowc h ar t 2. 1 1—N o OS Lo ad in g , H a rd D rive, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. G[...]

  • Page 46

    2–18 Maintenance and Serv ice Guide T rouble shooting Flo wch ar t 2. 1 2 —No OS Loa ding , Hard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskett[...]

  • Page 47

    T rouble shooting Maintenance and S ervice Gui de 2–19 Flo wch ar t 2. 1 3—No OS Loa ding , Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer . Check diskette for syst[...]

  • Page 48

    2–20 Maintenance and Serv ice Guide T rouble shooting Flo wc har t 2. 1 4—No OS Loa ding , O ptical Drive Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.17—Nonfunctioning Device . ” Go to “Flowchart 2.17—Nonfunctioning Device . [...]

  • Page 49

    T rouble shooting Maintenance and S ervice Gui de 2–21 Flo wc har t 2. 1 5—N o Audio, P ar t 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” Go to “Flowchar t 2.17—Nonfunctioning De vice. ”[...]

  • Page 50

    2–2 2 Maintenance and Serv ice Guide T rouble shooting Flo wc har t 2. 1 6—No Au dio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Don[...]

  • Page 51

    T rouble shooting Maintenance and Se rvice Guide 2–2 3 Flo wch ar t 2. 1 7—Nonfun ctionin g Dev ice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix o r replace broken item. Nonfunctioning device. Re[...]

  • Page 52

    2–2 4 Maintenance and Serv ice Guide T rouble shooting Flo wch ar t 2. 1 8—Nonfun c tioning K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK[...]

  • Page 53

    T rouble shooting Maintenance and Se r v ice Guide 2–2 5 Flo wch ar t 2. 1 9—N onfunc tioning P ointin g De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device. Reseat internal pointing device connector (if applicable). Replace[...]

  • Page 54

    2–2 6 Maintenance and Serv ice Guide T rouble shooting Flo wc h art 2.20—N o Net wor k/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers[...]

  • Page 55

    Maintenance and Se rvice Guide 3–1 3 I llustra ted P a rt s C atal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 S erial N umber Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer . Ser ial Number [...]

  • Page 56

    3–2 Maintenance and S ervice Gui de Illustr ated P arts Catalog 3.2 Comp uter M ajor Com ponents Com pu te r Ma jor Components[...]

  • Page 57

    Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components Item Description Spare P ar t Number 1 Display assemb lies for use with computer models with WW AN (include wireless antenna transceiv ers and cables) 15.0-inch, SXGA+WV A, TFT 15.0-inch, XGA, TFT , with BrightView 430967-001 430[...]

  • Page 58

    3–4 Maintenance and S ervice Gui de Illustr ated P arts Catalog Com pu te r Ma jor Components[...]

  • Page 59

    Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 3 Ke yboards F or use with computer models with T ouchPad and fingerprint reader Belgium Brazil The Czech Republic Denmark Europe Fr a n c e F rench Canada Germany Greece Hungar y [...]

  • Page 60

    3–6 Maintenance and S ervice Gui de Illustr ated P arts Catalog Com pu te r Ma jor Components[...]

  • Page 61

    Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 3 Ke yboards (Continued) F or use with computer models with po inting stick and fingerpr int reader Belgium Brazil The Czech Republic Denmark Europe Fr a n c e F rench Canada Germa[...]

  • Page 62

    3–8 Maintenance and S ervice Gui de Illustr ated P arts Catalog Com pu te r Ma jor Components[...]

  • Page 63

    Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–9 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 6 Processor s (include ther mal paste) Intel Core Duo T2600 (2.16-GHz) processor Intel Core Duo T2500 (2.00-GHz) processor Intel Core Duo T2400 (1.83-GHz) processor Intel Core Duo [...]

  • Page 64

    3–10 Maintenance and Serv ice Guide Illustr ated P arts Catalog Com pu te r Ma jor Components[...]

  • Page 65

    Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–11 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number Plastics Kit 413704-001 8a 8b 8c 8d Includes: R TC batter y Microphone Memor y/Mini Card module cov er (includes 1 captive scre w) Hard drive cov er (includes 2 captive screws) N[...]

  • Page 66

    3–12 Maintenance and Serv ice Guide Illustr ated P arts Catalog Com pu te r Ma jor Components[...]

  • Page 67

    Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–13 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 15 Mini Card modules 802.11a/b/g Intel WLAN module f or use in the countries listed below . These countr ies are categorized as most of the world 1 (MOW 1). 407575-001 Antigua &a[...]

  • Page 68

    3–14 Maintenance and Serv ice Guide Illustr ated P arts Catalog Com pu te r Ma jor Components[...]

  • Page 69

    Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–15 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 15 Mini Card modules (continued) 802.11a/b/g Intel WLAN module f or use in the countries listed below . These countr ies are categorized as the rest of the world RO W . 407575-00[...]

  • Page 70

    3–16 Maintenance and Serv ice Guide Illustr ated P arts Catalog Com pu te r Ma jor Components[...]

  • Page 71

    Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–17 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 15 Mini Card modules (continued) 802.11a/b/g LJ WLAN module f or use in the United States and Canada. 407254-001 802.11a/b/g LJ WLAN module f or use in the MOW 2 countries listed[...]

  • Page 72

    3–18 Maintenance and Serv ice Guide Illustr ated P arts Catalog Com pu te r Ma jor Components[...]

  • Page 73

    Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–19 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 15 Mini Card modules (continued) 802.11a/b/g HS WLAN module f or use in the United States and Canada. 407253-001 802.11a/b/g HS WLAN module f or use in the MOW 2 countries listed[...]

  • Page 74

    3–20 Maintenance and Serv ice Guide Illustr ated P arts Catalog Com pu te r Ma jor Components[...]

  • Page 75

    Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–21 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 18 Optical drives (include bezel and optical driv e brack et) 24X Max CD-ROM driv e 8X Max D VD-ROM drive 4X Max D VD±RW and CD-R W Combo Dr ive 8X Max D VD±RW and CD-R W Combo[...]

  • Page 76

    3–2 2 Maintenance and Serv ice Guide Illustr ated P arts Catalog 3. 3 P la sti cs Kit T able 3-2 Plastics Kit Spare P ar t Number Information Item Description Spare P ar t Number Plastics Kit Includes: 413704-001 1 Memor y/Mini Card module co ver (includes 1 captiv e screw) 2 Hard dr ive co ver (includes 2 captiv e screws) 3 RTC battery 4 Compute[...]

  • Page 77

    Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–2 3 3.4 Ca bl e Kit Ta b l e 3 - 3 Cable Kit Spare P ar t Number Information Item Description Spare P ar t Number Cable Kit Includes: 413703-001 1 T ouchP ad cable 2 Modem cable 3 USB/audio board cable 4 Serial connector module cable 5 Bluetooth cable[...]

  • Page 78

    3–2 4 Maintenance and Serv ice Guide Illustr ated P arts Catalog 3.5 M a s s S t ora g e D e vi c es[...]

  • Page 79

    Illustr ated P arts Catalog Maintenance and Se r v ice Guide 3–2 5 T able 3-4 Mass Storage Devices Spare P ar t Number Information Item Description Spare P ar t Number 1 Hard drives (include frame) 7200-rpm, 60-GB 413854-001 5400-r pm, 100-GB 5400-r pm, 80-GB 5400-r pm, 60-GB 5400-r pm, 40-GB 413853-001 413852-001 413851-001 413850-001 2 Optical [...]

  • Page 80

    3–2 6 Maintenance and Serv ice Guide Illustr ated P arts Catalog 3.6 Miscell aneous (N ot I llustra ted) Ta b l e 3 - 5 Miscellaneous (Not Illustrated) Spare P ar t Information Description Spare P ar t Number 8-cell travel battery 367456-001 65-watt A C adapter 239704-001 External MultiBay II 366143-001 External MultiBay II po wer cable and stand[...]

  • Page 81

    Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–2 7 Pow e r c or d s Fo r u s e i n : A ustralia 246959-011 Belgium, Europe, Finland, Germany , Greece, the Netherlands, Norwa y , Portugal, Spain, and Sweden 246959-021 Brazil 246959-201 Canada, F rench Canada, La tin Amer ica, T aiwan, and the United States 246959-001 Denmark 246959-0[...]

  • Page 82

    3–2 8 Maintenance and Serv ice Guide Illustr ated P arts Catalog Screw Kit (includes the f ollowing scre ws; refer to Appendix A, “Screw Listing, ” for more inf or mation on specifications and usage) 413705-001 ■ He x socket HM5.0×9.0 scre w lock ■ Phillips PM2.5×13.0 spring-loaded screw ■ Phillips PM2.5×4.0 shoulder screw ■ Philli[...]

  • Page 83

    Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–2 9 3.7 Sequen tial P a rt N umber Listin g Ta b l e 3 - 6 Sequential P ar t Number Listing Spare P ar t Number Description 239704-001 65-watt A C adapter 246959-001 P ower cord f or use in Canad a, F rench Canada, Latin America, T aiwan, and the United States 246959-011 P ower cord f o[...]

  • Page 84

    3–30 Maintenance and Serv ice Guide Illustr ated P arts Catalog 373315-001 MultiBa y 24X D VD/CD-RW Co mbo Driv e (for use in External MultiBa y II and HP Docking Station) 375557-001 D VD±R W and CD-RW Doub le Lay er Combo Drive (f or use in External MultiBay II and HP Doc king Station) 379799-001 Heat sink (i ncludes thermal paste) 380089-001 H[...]

  • Page 85

    Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–31 407254-002 802.11a/b/g LJ WLAN Mini Card module for use in the MO W 2 countries listed below . Aruba A ustri a Azerbaijan Bahrain Belgium Bermuda Bulgaria Ca yman Islands Columbia Croatia Cyprus Czech Republic Denmark Eg ypt El Salvador Estonia Finland Fr a n c e Georgia Germany Gre[...]

  • Page 86

    3–3 2 Maintenance and Serv ice Guide Illustr ated P arts Catalog 407575-001 802.11a/b/g Intel WLAN Mi ni Card module for use in the MO W 1 countr ies listed below . Antigua & Barbuda Argentina A ustralia Bahamas Barbados Brunei Canada Chile Dominican Republic Guam Guatemala Hong K ong P anama India Indonesia Mala ysia Me xico New Zealand P ar[...]

  • Page 87

    Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–3 3 407575-003 802.11a/b/g Intel WLAN Mini Card module f or use in the RO W countries listed below . China Ecuador Haiti Honduras Pa k i s t a n Pe r u Qatar South K orea Uruguay V enezuela 407575-291 802.11a/b/g Intel WLAN Mi ni Card module for use in J apan. 409280-004 802.11b/g GL WL[...]

  • Page 88

    3–34 Maintenance and Serv ice Guide Illustr ated P arts Catalog 413676-001 14.1-inch XGA, TFT displa y assembly f or use with computer models without WW AN (include wireless antenna transceivers and cables) 413677-001 15.0-inch XGA, TFT displa y assembly f or use with computer models without WW AN (include wireless antenna transceivers and cables[...]

  • Page 89

    Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–3 5 413689-001 Base enclosure f or use wi th full-featured computer models 413690-001 Base enclosure f or use with defeatured computer models 413692-001 P ointing stick board (includes pointing stick cab le) 413693-001 USB/audio board (includes USB/audio board cable) 413694-001 Serial c[...]

  • Page 90

    3–3 6 Maintenance and Serv ice Guide Illustr ated P arts Catalog 413896-001 Intel Celeron M 1.73-GHz processor (includes thermal paste) 414040-001 PC2-4200, 256-MB memor y module 414041-001 PC2-4200, 512-MB memor y module 414042-001 PC2-4200, 1024-MB memor y module 414044-001 PC2-5300, 256-MB memor y module 414045-001 PC2-5300, 512-MB memor y mod[...]

  • Page 91

    Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–3 7 416038-111 K eyboard f or use with comp uter models with pointing stick and finger print reader in Switzerland 416038-121 K eyboard f or use with comp uter models with pointing stick and finger print reader in Fr ench Canada 416038-131 K eyboard f or use with comp uter models with p[...]

  • Page 92

    3–38 Maintenance and Serv ice Guide Illustr ated P arts Catalog 416038-A41 K eyboard f or use with comp uter models with pointing stick and finger print reader in Belgium 416038-AB1 K eyboard f or use with comp uter models with pointing stick and finger print reader in T aiwan 416038-AD1 K eyboard f or use with comp uter models with pointing stic[...]

  • Page 93

    Illustr ated P arts Catalog Maintenance and Se r v ice Guide 3–3 9 416039-091 K eyboard f or use with computer models with T ouchP ad and finger print reader in Norwa y 416039-111 K eyboard f or use with computer models with T ouchP ad and finger print reader in Switzerland 416039-121 K eyboard f or use with computer models with T ouchP ad and fi[...]

  • Page 94

    3–40 Maintenance and Serv ice Guide Illustr ated P arts Catalog 416039-291 K eyboard f or use with computer models with T ouchP ad and finger print reader in Japan 416039-A41 K eyboard f or use with computer models with T ouchP ad and finger print reader in Belgium 416039-AB1 K eyboard f or use with computer models with T ouchP ad and finger prin[...]

  • Page 95

    Maintenance and Se rvice Guide 4–1 4 Remo v al an d Repl a cement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T oo ls Required Y ou will need the following tools to complete the remov al and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 scre wdriv er ■[...]

  • Page 96

    4–2 Maintenance and S ervice Gui de Remo val and Replaceme nt Preliminar ies 4.2 Ser vice Consi dera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the computer , place the subassembly (and all accompanying scre ws) [...]

  • Page 97

    Remo val and Replace ment Pr eliminarie s Maintenance and Se rvice Guide 4–3 4. 3 Pr e v enting Damage t o Re mo v able Dri v es Remov able drives are fragile components that must be handled with care. T o prev ent damage to the computer , damage to a remov able drive, or loss of information, observ e the follo wing precautions: ■ Before removi[...]

  • Page 98

    4–4 Maintenance and S ervice Gui de Remo val and Replaceme nt Preliminar ies 4.4 Pre venting Elec trostatic D ama g e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into man y integrated circuits provide some protection, b ut in many [...]

  • Page 99

    Remo val and Replace ment Pr eliminarie s Maintenance and Se rvice Guide 4–5 4.5 P a c k a gin g and T rans por ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic[...]

  • Page 100

    4–6 Maintenance and S ervice Gui de Remo val and Replaceme nt Preliminar ies 4.6 W orksta tion Precautions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approv ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded wo[...]

  • Page 101

    Remo val and Replace ment Pr eliminarie s Maintenance and Se rvice Guide 4–7 ■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conducti ve floors or dissipati ve floor mats, use foot straps on both feet [...]

  • Page 102

    4–8 Maintenance and S ervice Gui de Remo val and Replaceme nt Preliminar ies T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Levels Relative Humidity Ev[...]

  • Page 103

    Maintenance and Se rvice Guide 5–1 5 Remo v al an d Repl a cement Procedur es This chapter provides remo val and replacement procedures. There are as many as 58 scre ws and screw locks, in 11 dif ferent sizes, that must be remov ed, replaced, or loosened when servicing the computer . Make special note of each scre w and screw lock size and locati[...]

  • Page 104

    5–2 Maintenance and S ervice Gui de Remo val and Replaceme nt Procedur es 5 . 1 Serial N umber Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer . Ser ial Number L ocation[...]

  • Page 105

    Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 5 .2 Di sassembl y Sequenc e Ch art Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 5.3 Preparing the Computer for Disassembly Batter y 0 5.4 Hard [...]

  • Page 106

    5–4 Maintenance and S ervice Gui de Remo val and Replaceme nt Procedur es Section Description # of Screws Remo ved 5.10 Key b o a r d 2 5.11 Fa n 2 loosened 5.12 Heat Sink 4 loosened 5.13 Processor 1 loosened 5.14 RT C B a t t e r y 0 5.15 Internal Memor y Module 0 5.16 Mini Card WW AN Module 2 Å T o prev ent an unresponsive system and the displ[...]

  • Page 107

    Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–5 5 .3 Preparing th e Co mpu ter for Disasse mbl y Before you begin an y remov al or installation procedures: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in hibernation, turn the computer on, and then shut it do wn through the operating syst[...]

  • Page 108

    5–6 Maintenance and S ervice Gui de Remo val and Replaceme nt Procedur es 4. Remov e the battery by follo wing these steps: a. T urn the computer upside down with the rear panel to ward you. b . Slide the battery release latch on the right 1 and then the battery release latch on the left 2 to release the battery . c. Slide the battery 3 straight [...]

  • Page 109

    Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–7 5 .4 Hard Driv e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Position the computer with the front to ward you. 3. Loosen the two Phillips PM2.0×4.0 scre ws 1 that secure the hard dri ve cov er to the computer . 4. Lift the right side of the hard dri[...]

  • Page 110

    5–8 Maintenance and S ervice Gui de Remo val and Replaceme nt Procedur es Re mov ing the H ar d Dri ve C o ver[...]

  • Page 111

    Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–9 6. Loosen the Phillips PM2.5×13.0 spring-loaded hard dri ve retention scre w 1 . 7. Grasp the mylar tab 2 on the hard dri ve and slide the hard dri ve to the right 3 to disconnect it from the system board. 8. Remov e the hard driv e 4 from the hard driv e bay . Re mov ing [...]

  • Page 112

    5–10 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 9. Remov e the four Phillips PM3.0×4.0 hard driv e frame scre ws 1 from each side of the hard driv e. 10. Lift the frame 2 straight up to remov e if from the hard driv e. Re mov ing the H ar d Dri ve F rame Re verse the abov e procedure to reassemble and install the hard d[...]

  • Page 113

    Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–11 5. 5 C o m p u t e r F e e t The computer feet are adhesi ve-backed rubber pads. The feet are included in the Plastics Kit, spare part number 413704-001. Replac ing the Computer F eet[...]

  • Page 114

    5–12 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 .6 Bluetooth Modul e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Remov e the hard driv e ( Section 5.4 ). 3. Slide the Bluetooth module 1 out of the clip in the hard dri ve compartment. 4. Disconnect the Bluetooth cable 2 from the module. Re mov in[...]

  • Page 115

    Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–13 5 .7 Exter nal M emor y Modul e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Position the computer with the front to ward you. Memory Module Spare Part Number Information PC2-5300 1024-MB 512-MB 256-MB 414046-001 414045-001 414044-001 PC2-4200 1024-[...]

  • Page 116

    5–14 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 3. Loosen the Phillips PM2.0×4.0 scre w 1 that secures the memory/Mini Card module cov er to the computer . 4. Lift the rear edge of the cov er 2 up and swing it to ward you. 5. Remov e the memory/Mini Card module cov er . ✎ The memory/Mini Card module cov er is included[...]

  • Page 117

    Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–15 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises aw ay from the computer .) 7. Slide the module 2 away from the sock et at an angle. 8. Remov e the memory module. ✎ Me[...]

  • Page 118

    5–16 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 .8 Mini C ard WL AN Module Mini Card WLAN Module Spare P ar t Number Information 802.11a/b/g Intel Mini Card WLAN module f or use in the MO W 1 countries listed below: 407575-001 Antigua & Barbuda Argentina Au s t ra l i a Bahamas Barbados Brunei Canada Chile Dominica[...]

  • Page 119

    Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–17 802.11a/b/g Intel WLAN module f or use in the RO W countries listed below . 407575-003 China Ecuador Haiti Honduras Pa k i s t a n Pe r u Qatar South K orea Uruguay V enezuela 802.11a/b/g Intel WLAN module f or use in Japan. 407575-291 802.11b/g GL WLAN module fo r use in[...]

  • Page 120

    5–18 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini Card module cov er ( Section 5.7 ). 3. Position the computer with the front to ward you. 802.11a/b/g HS WLAN module f or use in the United States and Canada. 404253-001 802.11a/b/g HS WLAN m[...]

  • Page 121

    Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–19 4. Make note of which antenna cable is attached to which antenna clip on the Mini Card WLAN module before disconnecting the cables, then disconnect the auxiliary and main antenna cables 1 from the module. 5. Remov e the two Phillips PM2.0×4.0 scre ws 2 that secure the Mi[...]

  • Page 122

    5–20 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 .9 Optical Driv e 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini Card module cov er ( Section 5.7 ). 3. Position the computer with the right side to ward you. Optical Drive Spare P ar t Number Information 24X Max CD-ROM driv e 8X Max D[...]

  • Page 123

    Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–21 4. Remov e the T orx8 T8M2.0×9.0 screw 1 that secures the optical dri ve to the computer . 5. Insert a flat-bladed dri ver into the slot 2 on the bottom of the computer and push the tab . 6. Remov e the optical driv e 3 from the computer . Re mov ing the Optical Dri ve[...]

  • Page 124

    5–2 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 7. If it is necessary to replace the optical dri ve bracket, remo ve the two Phillips PM2.0×4.0 scre ws 1 that secure the bracket to the optical dri ve. 8. Remov e the optical driv e bracket 2 . Re mov ing the Optical Dri ve Re verse the abov e procedure to reassemble and[...]

  • Page 125

    Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–2 3 5. 1 0 Ke y b o a r d Ke yboard Spare P ar t Number Information F or use with computer models with pointing stick and fingerpr int reader Belgium Brazil The Czech Repub lic Denmark Europe F rance F rench Canada Germany Greece Hungary Iceland Israel Italy Japan Ko r e a 41[...]

  • Page 126

    5–2 4 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini Card module cov er ( Section 5.7 ). Ke yboards (Continued) F or use with computer models with T ouchPad and fingerpr int reader Belgium Brazil The Czech Repub lic Denmark Europe F rance F r[...]

  • Page 127

    Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–2 5 3. Remov e the two T orx8 T8M2.0×9.0 scre ws that secure the ke yboard to the computer . Re mov ing the Ke yboar d Scr ew s[...]

  • Page 128

    5–2 6 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 4. T urn the computer display-side up with the front toward you. 5. Open the computer as far as possible. 6. Slide the 4 ke yboard retaining latches towa rd you. Re leasing the K ey board L atche s[...]

  • Page 129

    Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–2 7 7. Lift the rear edge of the ke yboard up and swing it tow ard you until it rests on the palm rest. Re leasing the K ey board[...]

  • Page 130

    5–2 8 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 8. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is attached and disconnect the keyboard cable 2 . ✎ Step 9 applies only to computer models with a pointing stick. 9. Release the ZIF connector 3 to which the pointing stick cable is attach[...]

  • Page 131

    Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–2 9 5. 1 1 Fa n 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.10 ). 3. Disconnect the fan cable 1 from the system board. 4. Loosen the two Phillips PM2.0×7.0 scre ws 2 that secure the fan to the computer . 5. Remov e the fan 3 [...]

  • Page 132

    5–30 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 . 1 2 Hea t Sink 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.10 ). 3. Remov e the fan ( Section 5.11 ). Heat Sink Spare P ar t Number Information Heat sink (includes ther mal paste) 379799-001 Thermal Grease Kit (not illus[...]

  • Page 133

    Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–31 4. Loosen the four Phillips PM2.0×8.0 shoulder scre ws 1 that secure the heat sink to the computer . 5. Lift the right side of the heat sink 2 to disengage it from the processor . 6. Slide the heat sink 3 to the right to remov e it. ✎ Due to the adhesi ve quality of th[...]

  • Page 134

    5–3 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste is included with all heat sink and processor spare part kits. The rm a l Paste Lo c at io n s Re verse the abov e proc[...]

  • Page 135

    Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 3 5. 1 3 P r o c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.10 ). 3. Remov e the fan ( Section 5.11 ). 4. Remov e the heat sink ( Section 5.12 ). Processor Spare P ar t Number Information Intel Core Duo T2600 (2.1[...]

  • Page 136

    5–34 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. Use a flat-bladed scre wdriv er to turn the processor locking scre w 1 one-half turn counterclockwise until you hear a click. 6. Lift the processor 2 straight up and remov e it. ✎ The gold triangle 3 on the processor should be aligned with the triangle icon 4 embossed [...]

  • Page 137

    Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 5 5. 1 4 RTC B a t t e r y ✎ The R TC battery is included in the Plastics Kit, spare part number 413704-001. 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.10 ). 3. Disconnect the R TC battery cable 1 from the system board. 4[...]

  • Page 138

    5–3 6 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 . 1 5 Internal Memor y Module 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.10 ). Memory Module Spare Part Number Information 1024 MB 512 MB 336579-001 336578-001[...]

  • Page 139

    Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 7 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises aw ay from the computer .) 4. Slide the module 2 away from the sock et at an angle . 5. Remov e the memory module. ✎ M[...]

  • Page 140

    5–38 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 . 1 6 Mini C ard WW AN Module 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.10 ). Mini Card WW AN Module Spare P ar t Number Information Mini Card WW AN module 399440-001[...]

  • Page 141

    Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–3 9 3. Make note of which antenna cable is attached to which antenna clip on the Mini Card WW AN module before disconnecting the cables, then disconnect the auxiliary and main antenna cables 1 from the module. 4. Remov e the two Phillips PM2.0×4.0 scre ws 2 that secure the[...]

  • Page 142

    5–40 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. 1 7 Sw i t c h C ove r ✎ Both switch cov er spare part kits include an LED board and LED board cable. 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard ( Section 5.10 ). 3. T urn the computer upside down with the rear panel to ward you. S[...]

  • Page 143

    Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–41 4. Remov e the two T orx8 T8M2.0×2.0 scre ws that secure the switch cov er to the computer . Re mov ing the Sw itch Co ver Sc re ws[...]

  • Page 144

    5–4 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. T urn the computer display-side up with front toward you. 6. Open the computer as far as possible. 7. Disconnect the LED board cable 1 from the system board. 8. Insert a flat-bladed scre wdriv er into the four notches 2 on the front edge of the switch cov er 3 and lift [...]

  • Page 145

    Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 3 5 . 1 8 Displa y Assem bly 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory compartment cov er ( Section 5.7 ) and disconnect the wireless antenna cables from the Mini Card WLAN module ( Section 5.8 ). 3. Remov e the keyboard ( Section 5.10 )[...]

  • Page 146

    5–44 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. Disconnect the display cable 1 from the system board. 6. Remov e the WLAN antenna cables 2 from the routing channels 3 in the base enclosure. Disconnec ting the Display and W ire less Ca bles[...]

  • Page 147

    Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 5 7. Swing the display assembly into a partially closed position. 8. Position the computer with the rear panel to ward you. Ä CAUT ION: Support the display a ssembl y when r emov ing the follow ing scr ew s. F ailure t o support the display asse mbly can r esult in damage [...]

  • Page 148

    5–46 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. 1 9 Top C ove r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini Card module cov er ( Section 5.7 ) c. Optical dri ve ( Section 5.9 ) d. K eyboard ( Section 5.10 ) e. Switch[...]

  • Page 149

    Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 7 3. Remov e the thirteen T orx8 T8M2.5×9.0 screws that secure the top cov er to the computer . Re mov ing the T op Co ve r Scr ew s, P art 1[...]

  • Page 150

    5–48 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 4. T urn the computer right-side up with the front toward you. 5. Remov e the two T orx8 T8M2.5×9.0 scre ws that secure the top cov er to the computer . Re mov ing the T op Co ve r Scr ew s, P art 2[...]

  • Page 151

    Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 9 6. Disconnect the follo wing cables from the system board: 1 R T C battery cable 2 T ouchPad cable 3 Fingerprint reader board cable 7. Remov e the microphone 4 from the hole in the top cov er . Disconnecting the R T C Battery , T ouchP ad, and F ingerpr int Reade r Boar d[...]

  • Page 152

    5–50 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 8. Lift up the rear edge of the top cov er 1 until it disengages from the base enclosure. 9. Swing the top cov er 2 tow ard you until the left and right sides of the top cov er disengage from the base enclosure. 10. Lift up on the left 3 and right sides 4 of the top cov er [...]

  • Page 153

    Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–51 5. 2 0 S p e a ke r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini Card module cov er ( Section 5.7 ) c. Optical dri ve ( Section 5.9 ) d. K eyboard ( Section 5.10 ) e. Swi[...]

  • Page 154

    5–5 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 2. Disconnect the speaker cable from the system board. Disconnec ting the Speak er Cable[...]

  • Page 155

    Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–5 3 3. Remov e the T orx8 T8M2.0×4.0 screw 1 that secures the speaker to the computer . 4. Remov e the speaker 2 from the base enclosure. Re mov ing the Speake r Re verse the abov e procedure to install the speaker .[...]

  • Page 156

    5–54 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. 2 1 M i c r o p h o n e ✎ The microphone is included in the Plastics Kit, spare part number 413704-001. 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini Card module cov er[...]

  • Page 157

    Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–5 5 2. Disconnect the microphone cable 1 from the system board and remov e the microphone 2 . Re mov ing the Micr ophone Re verse the abov e procedure to install the microphone.[...]

  • Page 158

    5–5 6 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 .2 2 Modem Module 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini Card module cov er ( Section 5.7 ) c. Optical dri ve ( Section 5.9 ) d. K eyboard ( Section 5.10 ) e. Swit[...]

  • Page 159

    Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–5 7 2. Remov e the modem connector 1 from the clip in the base enclosure. 3. Disconnect the modem cable 2 from the system board. Re mov ing the Modem Module Cable[...]

  • Page 160

    5–5 8 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 4. Remov e the two Phillips PM2.5×3.0 scre ws 1 that secure the modem module to the system board. 5. Lift the front edge of the modem module 2 to disconnect it from the system board. 6. Disconnect the modem cable 3 from the modem module. Re mov ing the Modem Module Re ver[...]

  • Page 161

    Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–5 9 5 .2 3 USB/Au dio Board 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini Card module cov er ( Section 5.7 ) c. Optical dri ve ( Section 5.9 ) d. K eyboard ( Section 5.10 ) [...]

  • Page 162

    5–60 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 2. Position the computer with the rear panel to ward you. 3. Release the ZIF connector to which the USB/audio board cable is connected and disconnect the USB/audio board cable 1 . 4. Remov e the Phillips PM2.0×3.0 screw 2 that secures the USB/audio board to the base enclos[...]

  • Page 163

    Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–61 5. 24 Sys t e m B o a r d ✎ When replacing the system board, be sure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory modules ( Section 5.7 and Section 5.15 ) ■ Mini Card WLAN module[...]

  • Page 164

    5–6 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es g. R TC battery ( Section 5.14 ) h. Switch cov er ( Section 5.17 ) i. Display assembly ( Section 5.18 ) j. T op cover ( Section 5.19 ) k. Speaker ( Section 5.20 ) l. Microphone ( Section 5.21 ) m. USB/audio board ( Section 5.23 ) 2. Disconnect the serial connector cable 1 [...]

  • Page 165

    Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–6 3 6. Use the optical dri ve connector to lift the system board 1 until the po wer connector 2 is clear of the base enclosure. 7. Slide the system board 3 to the left at an angle and remov e it. Re mov ing the Sy stem Boar d Re verse the abov e procedures to install the syst[...]

  • Page 166

    5–64 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 .2 5 Seri al Conn ec tor Module 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth module ( Section 5.6 ) c. Optical dri ve ( Section 5.9 ) d. K eyboard ( Section 5.10 ) e. Switc[...]

  • Page 167

    Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–6 5 2. Remov e the two HM5.0×9.0 scre w locks 1 on each side of the serial connector . 3. Lift the serial connector module and cable 2 out of the base enclosure. 4. Disconnect the serial connector module cable 3 from the system board. Re mov ing the Seri al Connect or Module[...]

  • Page 168

    Maintenance and Se rvice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Metric U .S. Height Width Depth 32.8 cm 26.7 cm 3.1 cm 12.91 10.51 1.22 W eight With 15.0-inch displa y , optical drive, and 6-cell battery pack 2.86 kg 6.31 lbs Input P ower Operating v oltage O[...]

  • Page 169

    6–2 Maintenance and S ervice Gui de Spe cificat ion s Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperat[...]

  • Page 170

    Spe cificat ion s Maintenance and Se rvice Guide 6–3 Ta b l e 6 - 2 15.0-inch, SXGA+WV A, TFT Display Dimensions Height Width Diagonal 30.0 cm 22.9 cm 38.1 cm 11.8 in 9.0 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.264 × 0.264 mm 1400 × 1050 RGB[...]

  • Page 171

    6–4 Maintenance and S ervice Gui de Spe cificat ion s Ta b l e 6 - 3 15.0-inch, XGA, TFT Displa y Dimensions Height Width Diagonal 30.0 cm 22.9 cm 38.1 cm 11.8 in 9.0 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.264 × 0.264 mm 1024 × 768 RGB vert[...]

  • Page 172

    Spe cificat ion s Maintenance and Se rvice Guide 6–5 Ta b l e 6 - 4 14.1-inch, XGA, TFT Displa y Dimensions Height Width Diagonal 28.5 cm 21.3 cm 35.8 cm 11.2 in 8.4 in 14.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.279 × 0.279 mm 1024 × 768 RGB verti[...]

  • Page 173

    6–6 Maintenance and S ervice Gui de Spe cificat ion s Ta b l e 6 - 5 Hard Drives 100-GB* 80-GB* 60-GB* 40-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g Interface type SA T A SA T A SA T A SA T A T ransfer rate Synchronous (maximum) Security 100 MB/sec ATA security 100 MB/sec ATA se[...]

  • Page 174

    Spe cificat ion s Maintenance and Se rvice Guide 6–7 Ta b l e 6 - 6 Primary 6-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 11.1 V 4.4 Ah 48 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°[...]

  • Page 175

    6–8 Maintenance and S ervice Gui de Spe cificat ion s Ta b l e 6 - 7 DV D - R O M D r i v e Applicable disc DV D - R O M ( DV D - 5 , DV D - 9 , DV D - 1 0 , DV D - 1 8 ) CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R CD-R W Photo CD (single and multisession) CD-Bridge Center [...]

  • Page 176

    Spe cificat ion s Maintenance and Se rvice Guide 6–9 Ta b l e 6 - 8 D VD/CD-RW Combo Drive Applicable disc Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (single and multi ses sio n) CD-[...]

  • Page 177

    6–10 Maintenance and Serv ice Guide Spe cificat ion s Disc thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.7 V r ms Cache buff er 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword D[...]

  • Page 178

    Spe cificat ion s Maintenance and S ervice Gui de 6–11 Ta b l e 6 - 9 D VD±RW and CD-R W Combo Drive Applicable disc Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, DV D - 9 , DV D - 1 0 , DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, Fo r m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (single a[...]

  • Page 179

    6–12 Maintenance and Serv ice Guide Spe cificat ion s Disc thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.7 Vr ms Cache buff er 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W [...]

  • Page 180

    Spe cificat ion s Maintenance and S ervice Gui de 6–13 T able 6-10 CD-ROM Drive Applicable disc CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-RCD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc 12 cm (4[...]

  • Page 181

    6–14 Maintenance and Serv ice Guide Spe cificat ion s T able 6-11 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A vailab le f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.[...]

  • Page 182

    Spe cificat ion s Maintenance and S ervice Gui de 6–15 T able 6-12 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natural K eyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Cone xant AC —Link Audio Intel 82801DB/DBM SMBus Controller—24[...]

  • Page 183

    6–16 Maintenance and Serv ice Guide Spe cificat ion s IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 T ouchPad IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondar y [...]

  • Page 184

    Spe cificat ion s Maintenance and S ervice Gui de 6–17 T able 6-13 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interr upt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration for[...]

  • Page 185

    6–18 Maintenance and Serv ice Guide Spe cificat ion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fixed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk contr[...]

  • Page 186

    Spe cificat ion s Maintenance and S ervice Gui de 6–19 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette drive controller 378 - 37F Par allel por t (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0[...]

  • Page 187

    6–20 Maintenance and Serv ice Guide Spe cificat ion s T able 6-14 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memor y 58 MB 0[...]

  • Page 188

    Maintenance and Se rvice Guide A–1 A Scre w Li sting This appendix provides specif ication and reference information for the scre ws and screw locks used in the computer . All screws and scre w locks listed in this appendix are av ailable in the Scre w Kit, spare part number 378235-001.[...]

  • Page 189

    A–2 Maintenance and S ervice Gui de Scr ew Listing Phillips P M2 .0×4. 0 Scr ew L ocations Ta b l e A - 1 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Black 9 4.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the hard driv e cov er to the computer (screws are captured on the cov er by C-clips; documented in Section 5.4[...]

  • Page 190

    Scr ew Listing Maintenance and Se rvice Guide A–3 Phillips P M2 .0×4. 0 Scr ew L ocations Ta b l e A - 1 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 9 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Mini Card WL AN to the computer (documented in Section 5.8 ) mm[...]

  • Page 191

    A–4 Maintenance and S ervice Gui de Scr ew Listing Phillips P M2 .0×4. 0 Scr ew L ocations Ta b l e A - 1 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 9 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the optical driv e brac k et to the optical drive (documented in Section 5.9 ) mm[...]

  • Page 192

    Scr ew Listing Maintenance and Se rvice Guide A–5 Phillips P M2 .0×4. 0 Scr ew L ocations Ta b l e A - 1 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 9 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Mini Card WW AN to the computer (documented in Section 5.16 ) mm[...]

  • Page 193

    A–6 Maintenance and S ervice Gui de Scr ew Listing Phillips P M2 .5×13 .0 Scr ew Location Ta b l e A - 2 Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention Scre w Color Qty . Length Thread Head Width Silver 1 13.0 mm 2.5 mm 5.5 mm Where used: One screw that secures the hard drive to the computer (scre w is captured on the hard drive frame b[...]

  • Page 194

    Scr ew Listing Maintenance and Se rvice Guide A–7 Phillips P M3. 0×4.0 Sc r ew L ocations Ta b l e A - 3 Phillips PM3.0×4.0 Screw Color Qty . Length Thread Head Width Silver 4 4.0 mm 3.0 mm 4.5 mm Where used: F our screws that secure the hard drive frame to the hard driv e (documented in Section 5.4 ) mm[...]

  • Page 195

    A–8 Maintenance and S ervice Gui de Scr ew Listing T orx8 T8M2 .5×9 . 0 Scr ew Locati on Ta b l e A - 4 T orx8 T8M2.5×9.0 Screw Color Qty . Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the optical dr iv e to the computer (documented in Section 5.9 ) mm[...]

  • Page 196

    Scr ew Listing Maintenance and Se rvice Guide A–9 T orx8 T8M2 .5×9 . 0 Scr ew L ocations Ta b l e A - 4 T orx8 T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the k eyboard to the computer (documented in Section 5.10 ; left screw also secures optical driv e) mm[...]

  • Page 197

    A–10 Maintenance and S ervice Gui de Scr ew Listing T orx8 T8M2 .5×9 . 0 Scr ew L ocations Ta b l e A - 4 T orx8 T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the displa y assemb ly to the computer (documented in Section 5.18 ) mm[...]

  • Page 198

    Scr ew Listing Maintenance and S ervice Gui de A–11 T orx8 T8M2 .5×9 . 0 Scr ew L ocations Ta b l e A - 4 T orx8 T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the displa y assemb ly to the computer (documented in Section 5.18 ) mm[...]

  • Page 199

    A–12 Maintenance and S ervice Gui de Scr ew Listing T orx8 T8M2 .5×9 . 0 Scr ew L ocations Ta b l e A - 4 T orx8 T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 13 screws that secure the top co ver to the computer (documented in Section 5.19 ) mm[...]

  • Page 200

    Scr ew Listing Maintenance and S ervice Gui de A–13 T orx8 T8M2 .5×9 . 0 Scr ew L ocations Ta b l e A - 4 T orx8 T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the top co ve r to the computer (documented in Section 5.19 ) mm[...]

  • Page 201

    A–14 Maintenance and S ervice Gui de Scr ew Listing T orx8 T8M2 .5×2 .0 Sc r ew L ocations Ta b l e A - 5 T orx8 T8M2.5×2.0 Screw Color Qty . Length Thread Head Width Black 2 2.0 mm 2.5 mm 6.0 mm Where used: 2 screws that secure the s witch co ver to the computer (documented in Section 5.17 ) mm[...]

  • Page 202

    Scr ew Listing Maintenance and S ervice Gui de A–15 Phillips P M2 .5×7 . 0 Scr ew L ocations Ta b l e A - 6 Phillips PM2.5×7.0 Screw Color Qty . Length Thread Head Width Silver 2 7.0 mm 2.5 mm 4.5 mm Where used: 2 screws that secure the f an to the co mputer (screws are captured on the f an assembly by an O-clip; documented in Section 5.11 ) mm[...]

  • Page 203

    A–16 Maintenance and S ervice Gui de Scr ew Listing Phillips P M2 .5×8. 0 Shoulder Sc re w Locations Ta b l e A - 7 Phillips PM2.5×8.0 Shoulder Screw Color Qty . Length Thread Head Width Silver 4 8.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the hea t sink to the computer ( screws are captured on the heat sink by C-clips; documented in [...]

  • Page 204

    Scr ew Listing Maintenance and S ervice Gui de A–17 Philli ps P M2 .5×3 .0 Sc re w Locations Ta b l e A - 8 Phillips PM2.5×3.0 Screw Color Qty . Length Thread Head Width Black 2 3.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the modem modu le to the computer (documented in Section 5.22 ) mm[...]

  • Page 205

    A–18 Maintenance and S ervice Gui de Scr ew Listing T orx8 T8M2 .5×4. 0 Scr ew L ocation Ta b l e A - 9 T orx8 T8M2.5×4.0 Screw Color Qty . Length Thread Head Width Black 2 4.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the speak er to the computer (documented in Section 5.20 ) mm[...]

  • Page 206

    Scr ew Listing Maintenance and S ervice Gui de A–19 T orx8 T8M2 .5×4. 0 Scr ew L ocation Ta b l e A - 9 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 2 4.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the system bo ard to the computer (documented in Section 5.24 ) mm[...]

  • Page 207

    A–20 Maintenance and S ervice Gui de Scr ew Listing Phillips P M1.5×3 .0 Sc re w Location T able A-10 Phillips PM1.5×3.0 Screw Color Qty . Length Thread Head Width Silver 1 3.0 mm 1.5 mm 4.0 mm Where used: One screw that secures the USB/audio board the computer (documented in Section 5.23 ) mm[...]

  • Page 208

    Scr ew Listing Maintenance and S ervice Gui de A–21 Hex S ock et HM5. 0×9 . 0 Scr e w Loc k Locations T able A-11 Hex Soc ket HM5.0×9.0 Screw Loc k Color Qty . Length Thread Head Width Silver 6 9.0 mm 5.0 mm 5.0 mm Where used: 1 T wo screw loc ks that secure the system board to the computer (documented in Section 5.24 ) 2 T wo screw loc ks that[...]

  • Page 209

    A–2 2 Mainte nance and Service Gui de Scr ew Listing Hex S ock et HM5. 0×9 . 0 Scr e w Loc k Locations T able A-11 Hex Soc ket HM5.0×9.0 Screw Loc k (Continued) Color Qty . Length Thread Head Width Silver 6 9.0 mm 5.0 mm 5.0 mm Where used: 2 screw loc ks that secure the serial connector board to the system board (documented in Section 5.25 ) mm[...]

  • Page 210

    Maintenance and Se rvice Guide B–1 B Soft w are Ba c k u p and Rec o ver y Back up HP Backup and Recov ery Manager provides se veral ways to back up the system and to recov er optimal system functionality . ✎ HP installed dri vers, utilities, a nd applications can be copied to a CD or to a D VD using HP Backup and Recovery Manager . ✎ Formatt[...]

  • Page 211

    B–2 Maintenance and S ervice Gui de Softw are Bac ku p and Reco very Ba c king U p t he Sy s tem Using HP Backup and Restore Manager , you can ■ Back up specific f iles and folders. ■ Back up the entire system. ■ Back up modifications since your last backup, using HP system restore points. ■ Schedule backups. Ba ckin g Up S pec ific Files[...]

  • Page 212

    Softwar e Back up and Reco very Maintenance and Se rvice Guide B–3 Ba c king U p t he En tire Hard Driv e When you perform a complete backup of the hard dri ve, you are saving the full f actory image, including the W indows operating system, software applications, and all personal f iles and folders. ✎ A copy of the entire hard dri ve image can[...]

  • Page 213

    B–4 Maintenance and S ervice Gui de Softw are Bac ku p and Reco very Ba c king U p Modifications M ad e to the S y st em When you back up modifications since your last backup, you are creating system recov ery points. This allows you to sa ve a snapshot of your hard dri ve at a specif ic point in time. Y ou can then recov er back to that point if[...]

  • Page 214

    Softwar e Back up and Reco very Maintenance and Se rvice Guide B–5 Schedulin g Bac kups T o schedule backups: 1. Select Start > All Programs > HP Backup & Reco very > HP Backup Scheduler . The “Backup Scheduler” page opens. 2. Click Next . 3. Schedule system recov ery points at specific interv als (no w , daily , weekly , or mont[...]

  • Page 215

    B–6 Maintenance and S ervice Gui de Softw are Bac ku p and Reco very HP Backup and Recov ery Manager allows you to ■ Create r ecovery discs (highly r ecommended). The recov ery discs are used to start up your computer and to recov er the full factory image (operating system and software) in case of system failure or instability . ✎ If you do [...]

  • Page 216

    Softwar e Back up and Reco very Maintenance and Se rvice Guide B–7 Before creating recov ery discs: ■ Obtain high-quality CD-R, D VD-R, or DVD+R media, purchased separately . ✎ Formatted D VD±R W discs and D VD±R W double-layer discs are not compatible with HP Backup and Recov ery Manager . ■ Number each disc before inserti ng it into the[...]

  • Page 217

    B–8 Maintenance and S ervice Gui de Softw are Bac ku p and Reco very P er forming a Reco very from t he H ard Driv e There are 2 ways to initiate a reco very from the hard dri ve: ■ From within W indows. ■ From the recov ery partition. Initia ting a Reco very in Window s T o initiate a recov ery in W indows: 1. Back up all personal files. 2. [...]

  • Page 218

    Maintenance and Se rvice Guide C–1 C Disp l ay Compon ent Recy c ling Å W ARN IN G: The bac klight contains mer cury . Caution sh ould be ex erc ised w hen re mov ing and handling the backligh t to av oid damaging this component and cau sing exposur e to the merc ury . Ä CAUT ION: The pr ocedures in this appe ndix can r esult in damage to displ[...]

  • Page 219

    C–2 Maintenance and Serv ice Guide Display C omponent Recy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another . The proced[...]

  • Page 220

    Display C omponent R ecyc ling Maintenance and Se rvice Guide C–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all screw co vers 1 and scre ws 2 that secure the display bezel to the display assembly . Re mov ing the Display Bez el Scr ew Co ver s and Scr ew s[...]

  • Page 221

    C–4 Maintenance and Serv ice Guide Display C omponent Recy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly . 3. Remov e the display bezel 3 . Re mov ing the Display Bez el[...]

  • Page 222

    Display C omponent R ecyc ling Maintenance and Se rvice Guide C–5 4. Disconnect all display panel cables 1 from the display in verter and remov e the in verter 2 . Re mov ing the Display In verter[...]

  • Page 223

    C–6 Maintenance and Serv ice Guide Display C omponent Recy cling 5. Remov e all screws 1 that secure the display panel assembly to the display enclosure. 6. Remov e the display panel assembly 2 from the display enclosure. Re mov ing the Display P anel Assembl y[...]

  • Page 224

    Display C omponent R ecyc ling Maintenance and Se rvice Guide C–7 7. T urn the display panel assembly upside down. 8. Remov e all screws that secure the display panel frame to the display panel. Re mov ing the Display P anel F rame Sc re ws[...]

  • Page 225

    C–8 Maintenance and Serv ice Guide Display C omponent Recy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remov e the display panel frame 2 from the display panel. Re mov ing the Display F rame[...]

  • Page 226

    Display C omponent R ecyc ling Maintenance and Se rvice Guide C–9 11. Remov e the screws 1 that secure the backlight co ver to the display panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cove r . Re mov ing the Backlight Co ver[...]

  • Page 227

    C–10 Maint enance and Servi ce Guide Display C omponent Recy cling 14. T urn the display panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the display panel. Re leasing the Backligh t Cables[...]

  • Page 228

    Display C omponent R ecyc ling Maintenance and S ervice Gui de C–11 16. T urn the display panel upside down. 17. Remov e the backlight frame from the display panel. Re mov ing the Backlight F rame[...]

  • Page 229

    C–12 Maint enance and Servi ce Guide Display C omponent Recy cling Å W ARN IN G: The bac klight contains mer cury . Caution sh ould be ex erc ised w hen re mov ing and handling the backligh t to av oid damaging this component and cau sing exposur e to the merc ury . 18. Slide the backlight out of the backlight frame. Re mov ing the Backlight[...]

  • Page 230

    Display C omponent R ecyc ling Maintenance and S ervice Gui de C–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. Re leasing th[...]

  • Page 231

    C–14 Maint enance and Servi ce Guide Display C omponent Recy cling 23. Remov e the LCD panel. Re mov ing the L CD P anel 24. Recycle the LCD panel and backlight.[...]

  • Page 232

    Maintenance and Se rvice Guide D–1 D Conn ec tor P in A ssi gnm ents Ta b l e D - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, right channel[...]

  • Page 233

    D–2 Maintenance and Serv ice Guide Connec tor Pin As signments Ta b l e D - 2 A udio-In (Microphone) Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in Ta b l e D - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

  • Page 234

    Connec tor P in Assignments Maintenance and Se rvice Guide D–3 Ta b l e D - 4 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receiv e data 7 Ready to send 3 T ransmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5G r o u n d[...]

  • Page 235

    D–4 Maintenance and Serv ice Guide Connec tor Pin As signments Ta b l e D - 5 P arallel P ort Pin Signal Pin Signal 1 Strobe 14 A uto linefeed 2 Data bit 0 15 Error 3 Data bit 1 16 Initialize printer 4 Data bit 2 17 Select in 5 Data bit 3 18 Ground 6 Data bit 4 19 Ground 7 Data bit 5 20 Ground 8 Data bit 6 21 Ground 9 Data bit 7 22 Ground 10 Ackn[...]

  • Page 236

    Connec tor P in Assignments Maintenance and Se rvice Guide D–5 Ta b l e D - 6 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground[...]

  • Page 237

    D–6 Maintenance and Serv ice Guide Connec tor Pin As signments Ta b l e D - 7 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]

  • Page 238

    Connec tor P in Assignments Maintenance and Se rvice Guide D–7 Ta b l e D - 8 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

  • Page 239

    D–8 Maintenance and Serv ice Guide Connec tor Pin As signments Ta b l e D - 9 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receiv e – 3 Receiv e + 7 Unused 4 Unused 8 Unused[...]

  • Page 240

    Maintenance and Se rvice Guide E–1 E P o w er C ord Set Requiremen ts 3-Con duc tor P o wer Cord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the computer meets the requirements for use in the country where the equipment is [...]

  • Page 241

    E–2 Maintenance and S ervice Gui de P ow er Cor d Set Requirements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approved b y an acceptable accredited agency responsible fo[...]

  • Page 242

    P ow er Cor d Set Requirements Maintenance and Se rvice Guide E–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cord Set Requirements Country/Region Accredited Agency Applicable Note Number A ustralia EANSW 1 Au s t r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap a n ME [...]

  • Page 243

    E–4 Maintenance and S ervice Gui de P ow er Cor d Set Requirements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMKO 1 P eople’s Repub lic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conducto[...]

  • Page 244

    Maintenance and Se rvice Guide Index–1 Ind e x 1394 port 1–9 A AC adapter, spare part number 3–26 , 3–29 arrow keys 1–15 audio troubleshooting 2–21 audio-in jack location 1–11 pin assignments D–2 audio-out jack location 1–11 pin assignments D–1 B base enclosure, spare part numbers 3–11 , 3–35 battery removal 5–6 spare part[...]

  • Page 245

    Index–2 Maintenance and Se r vi ce Guide Index left-side 1–10 rear 1–10 right-side 1–8 top 1–16 , 1–18 computer feet illustrated 3–22 locations 5–11 Computer Setup Advanced Menu 2–5 Diagnostics Menu 2–4 File Menu 2–2 overview 2–1 Security Menu 2–3 computer specifications 6–1 connector pin assignments audio-in D–2 audio[...]

  • Page 246

    Index Maintenance and Se rvice Guide Index–3 DVD±RW and CD-RW Combo Drive precautions 4–3 removal 5–20 spare part number 3–21 , 3–25 , 3–35 , 5–20 specifications 6–11 DVD±RW and CD-RW Double Layer Combo Drive, spare part number 3–26 , 3–30 DVD-ROM drive precautions 4–3 removal 5–20 spare part number 3–21 , 3–25 , 3–2[...]

  • Page 247

    Index–4 Maintenance and Se r vi ce Guide Index fn key 1–15 front components 1–6 G grounding equipment and methods 4–6 H hard drive OS loading problems 2–16 precautions 4–3 removal 5–7 spare part numbers 3–21 , 3–25 , 3–35 , 5–7 specifications 6–6 hard drive bay 1–21 hard drive cover illustrated 3–22 removal 5–7 hard dr[...]

  • Page 248

    Index Maintenance and Se rvice Guide Index–5 Mini Card compartment 1–21 Mini Card WLAN module removal 5–16 spare part numbers 3–13 , 3–15 , 3–17 , 3–19 , 5–16 Mini Card WWAN module removal 5–38 spare part number 3–11 , 3–30 , 5–38 Miscellaneous Plastics Kit (for use with docking device), spare part number 3–26 , 3–30 mod[...]

  • Page 249

    Index–6 Maintenance and Se r vi ce Guide Index power connector 1–13 power cord set requirements E–2 spare part numbers 3–27 , 3–29 power light 1–6 , 1–19 power management features 1–5 power, troubleshooting 2–8 processor removal 5–33 spare part numbers 3–9 , 3–34 , 3–36 , 3–40 , 5–33 R rear components 1–10 removal/re[...]

  • Page 250

    Index Maintenance and Se rvice Guide Index–7 optical drive 6–8 , 6–9 , 6–11 , 6–13 system DMA 6–14 static shielding materials 4–8 stringent security 1–4 S-Video-out jack location 1–13 pin assignments D–5 switch cover removal 5–40 spare part numbers 3–3 , 3–34 , 5–40 system board removal 5–61 spare part numbers 3–11 ,[...]

  • Page 251

    Index–8 Maintenance and Se r vi ce Guide Index V video troubleshooting 2–12 volume buttons 1–17 W Windows applications key 1–15 Windows logo key 1–15 wireless button 1–17 wireless light 1–6 , 1–17 WLAN Mini Card module spare part numbers 3–30 , 3–31 , 3–32 , 3–33 workstation precautions 4–6[...]