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Table of contents for the manual
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Page 1
HP UP S R7 000 Us er Gui de Abstract This document in cludes installatio n, configurati on, and opera tion information for the HP UPS R7000. This document is for t he person who inst alls and maintains power products. HP assumes you are q ualified in the servicing of high - voltage equipment a nd trained in recogni zing hazards in pro ducts with ha[...]
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Page 2
© Copyright 2011, 2013 He wlett- Packard Development Company, L.P. The information c ontained herein is subject to change without notice. The only warra nties for HP products and services are set forth in the express warranty statements accompanyin g such products and services. Nothing herein should be construed as constituting an ad ditional warr[...]
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Page 3
Contents 3 Con tents Overview ..................................................................................................................................... 6 UPS R7000 ov erview ................................................................................................................................ . 6 UP S R7000 fe atures ..........[...]
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Page 4
Contents 4 Operate mode .............................................................................................................................. 31 Auto - Bypass m ode ......................................................................................................................... 31 Configuring t he UPS ..............................[...]
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Page 5
Contents 5 Minimum batt ery runti me .......................................................................................................................... 52 Environmental specificatio ns ..................................................................................................................... 53 REPO port speci fic ations .........[...]
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Page 6
Overview 6 O ve r vi ew UPS R7000 overview The HP UPS R7000 featur es a 4U rackmount design and offers power protection for loads up to 7200 VA/7200 W (NA/JPN ) or 6500 VA/6500 W (INTL). UPS R7000 features Features in clude: • 4U UPS height, 3U ERM height • ERM technology that uses advanced battery management to increase battery s ervice life, [...]
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Page 7
Component identificati on 7 C ompo nent i den tif ic atio n U PS front p anel Item Description 1 LCD display 2 Control buttons 3 Battery compartment UPS front p anel controls Item Component Description 1 ESC button Cancel/return to the previous menu[...]
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Page 8
Component identificati on 8 Item Component Description 2 Up arrow Scroll through the menu structure 3 Down arrow Scroll through the menu structure 4 Enter/Select button Select an option 5 Power ON/OFF button • Green — operating • Flashing green— on/off/standby UPS rear p anel Item Description 1 Load segment 1 ci rcuit breaker (cont rols L6 [...]
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Page 9
Component identificati on 9 Item Description 13 Load segment 2 (3) C19 receptacles 14 Load segme nt 2 circuit breake r (controls the C 19 receptacles, but does not control the large o utp ut receptacle) 15 Large outpu t NEMA L6 - 30R rece ptacle (NA/J PN) or IEC - 320 - C19A receptacle (INTL) associated w ith load segment 2 16 ERM communic ation po[...]
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Page 10
Component identificati on 10 ERM rear p anel Item Description 1 ERM input connector for the small plug on the split ERM cable of another E RM output 2 ERM input conne ctor for the large plug on the split ERM cable of another E RM output 3 Split ERM cable with two output connectors that attach to the UPS or anoth er ERM 4 Ground bonding s crew[...]
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Page 11
Installation and configuration 11 Inst allati on and conf igur ati on P recautions Save these instructions. This document contains important safety instructions that should be followed during installation, operation, and maintenance of the UPS and batte ries. WARNING: A risk of pers onal injury from electric shock an d hazardous energy lev els exis[...]
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Page 12
Installation and configuration 12 • Hex nuts • Cage nuts • Cage nut - fitt ing tool S electing a site WARNING: To prevent fire or el ectric shock, install the unit in a temperature - and humidity - controlled indoor environment, free of conductive c ontaminants. When selecting a site, consider the following factors: • Elevated operating amb[...]
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Page 13
Installation and configuration 13 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The levelin g feet are extended to the floor. • The full weigh t of the rack rests on the l eveling feet. • The stabilizi ng feet are attached to the rack if it is a sin gle - rack installation. • The racks are c oupl[...]
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Page 14
Installation and configuration 14 3. Install clip nuts into the rear of the rack . 4. Insert screws through the mounting rail into the clip nuts.[...]
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Page 15
Installation and configuration 15 5. Install the rail reinforcement plates and tighten using hex nuts with captive washers include d in the kit, instead of the nuts included with the rai l. 6. Tighten the wing nuts or hex nuts.[...]
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Page 16
Installation and configuration 16 7. Install the rear mounting brackets using hex nuts. Wait until the uni t is installed and the brackets are adjusted b efore tightening th e nuts. P reparing the rails f or integrated shi pping If the unit is to be ship ped in an HP 9000 or 10000 series rack: 1. Remove the h ex nuts, flat wash ers, and lock washer[...]
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Page 17
Installation and configuration 17 Installing the UPS Before installin g the UPS, review and observe all warn ings in " Precautions (on page 11 ) ." WARNING: A risk of personal inju ry or damage to the equipment exists. Uneven loading of equipment in the rack might cause the rack to become unstable. Install the heavier components first, an[...]
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Page 18
Installation and configuration 18 Attaching the UPS fron t bezel Connecting the serial communications port CAUTION: Use only the computer i nterface cable supplied with the UPS to connect the communications port to the host computer. IMPORTANT: Power protector software r equires the communications port to be appropriate ly cabled to the host comput[...]
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Page 19
Installation and configuration 19 Configuring a USB to serial converter NOTE: This p rocedure was tested on t he Windows ® XP Professiona l, Windows Server ® 2003, and Windows ® Vista Enterprise operating systems using the HP USB to serial converter (part number 304098 - 001) . Depending on your system conf iguration, a driver downloa d might be[...]
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Page 20
Installation and configuration 20 o Bits per second: 9600 o Data Bits: 8 o Parity: None o Stop bits: 1 o Flow control: None 9. Click Advanced . The Ad vanced Settings scr een appears. 10. From the COM Port Number dro p down menu, select Com 1 for the USB port number, and then click OK . If COM 1 is bei ng used by another USB p ort, the following me[...]
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Page 21
Installation and configuration 21 b. Click Scan for hardware changes to refresh the screen and display the changes. Connecting the USB comm unications port NOTE: This port is on ly used for firmware upg rades. For additional inform ation, see " Updating the UPS firmware (on pag e 43 )." Connecting the REPO port WARNING: The pins on the RE[...]
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Page 22
Installation and configuration 22 NOTE: Wire th e connector block using stranded, nonshielded wire (AWG #22 - #18, or equivalent). Separate wire pairs are attached to a single , normally - open contact in a paralle l connection. HP recommends using d ifferent colors for the positive and negative wires. If a connector becomes d isconnected and is re[...]
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Page 23
Installation and configuration 23 For information about verifying the REPO connection, see " Verifying the REPO port connection (on page 33 )". Connecting the ground bonding cable The ground bonding screw is pr ovided as an attachment point for conductors . Use a ground bonding cable if the rack contains any conductors for the p urpose of[...]
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Page 24
Installation and configuration 24 This connect ion is used to access t he UPS Network Module rem otely through the w eb interface. The U PS Network Module also uses the network connection to c ommunicate to the configured HPPP Clients and to facilitate SNMP - based monitoring. T o configur e the UPS Network Mo dule, see " Configuring the U PS [...]
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Page 25
Installation and configuration 25 Connecting the UPS cor d retention clips C harging the UPS batteries With the UPS in Standby mode, allow the batteries to c harge before putting the UPS into service. IMPORTANT: Charge the batteries f or at least 24 hour s before supplying backup power t o devices. Th e batteries charge to: • 80 percent of their [...]
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Page 26
Installation and configuration 26 2. Connect the RJ - 45 connector on the DB - 9 to R J - 45 cable to the Settings/AUX connector on the UPS Network Module. This connection is used to access and configur e the UPS Network Module netwo rk settings locally through a terminal emula tion program. Launching a terminal emulation program NOTE: HyperTerm in[...]
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Page 27
Installation and configuration 27 2. At the prompt, enter admin . The HP UPS Network Module Conf iguration Menu appears . Use the HP UPS Networ k Module Configuration Menu to config ure the minimum settings req uired to access the UP S Network Module remot ely. IMPOR TANT: The IP add ress assigned to th e UPS Network Module must be fixed. If the IP[...]
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Page 28
Installation and configuration 28 5. Click Sign In. The HP UPS Network Module web inte rface appears. C onfiguring the UPS Net work Module settings Use the Settin gs screens of the HP U PS Network Module web interface to configu re the UPS Networ k Module. For more informa tion, see the HP UPS Network M odule User Guide on the HP website ( http://w[...]
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Page 29
Installation and configuration 29 3. Install the mounting ears on the chassis using the screws provide d. 4. With one person on each side, lift the chassis to rail level and slide the chassis on the mounting rails. Be sure that the cleat brackets slide into the c hannels on the rear stabilization brackets. 5. Attach the chassis to the rack us ing t[...]
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Page 30
Installation and configuration 30 Connecting the ERM to th e UPS Connect both ends of the split ERM cable to the ERM connectors on the UPS rear panel. To install additional ERMs, connect both ends of the split ERM cable from the next ERM into the connectors on the rear pa nel of the previous ERM. Up to four ERM units can be connected. C harging the[...]
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Page 31
UPS operations 31 U P S oper atio ns Modes of operati on The UPS has thre e modes of operation: • Standby mode (on page 31 ) • Operate mode (on page 31 ) • Auto - Bypass mode (on page 31 ) Standby mode In Standby mode: • No power is available at the UPS outpu t receptacles. • The UPS char ges the batteries as nec essary. The UPS can be pl[...]
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Page 32
UPS operations 32 • Over temperature • Output short • Hardware failure Transferring the UPS between modes To transfer betwee n Operate mode and Bypass mode : 1. Press the ESC button to activate the menu options. 2. Press the down a rrow to scroll to the Control menu, a nd then press the En ter button. 3. Press the Enter button to select Go To[...]
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Page 33
UPS operations 33 Main menu Submenu Display information or men u function — Battery status Battery Charging/Floating/Resting, Charge Level, ERM Number, and Runtime Event Log — Displays events and alarm s Measurements Output Output watts and VA — Output Output amps a nd power factor — Output Output voltage and frequency — Input Input volta[...]
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Page 34
UPS operations 34 1. Initiate a REPO by closing the REPO contact. CAUTION: If the polarity is reversed while connecting the REPO port, the UPS powers up normally. 2. Verify proper connection of the REPO port: a. Power up the UPS by pressing the Power button. b. Disconnect the REPO port. c. Reconnect the REPO port. If the polarity is c orrect, the R[...]
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Page 35
Power management 35 P o w er manage ment Power Protector soft ware HP Power Prot ector software ensur es maximum power relia bility of computer system s through compreh ensive control of UP Ss. The easy - to - use browser i nterface enables nov ice users to config ure and manage power protection s ettings. To down load the latest version of HP Powe[...]
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Page 36
Power management 36 • Delays rebo ot by load segment aft er a power outage to sequ ence the startup of system component s.[...]
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Page 37
Maintenance 37 Maint enance Removing the UPS front b ezel R emoving the ERM front b ezel Replacing the UPS Network Mo dule This component is hot - swappable and can be replace d without powering down the UPS.[...]
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Page 38
Maintenance 38 1. (optional) To repla ce the component with the UPS powered down , refer to "Powering down the UPS (on page 34 )." 2. Disconnect all cables attached to the UPS Netwo rk Module connect or s. 3. Remove the two s crews securing the UPS Network Module and slide the module out. To replace th e component, revers e the removal pr[...]
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Page 39
Ma intenance 39 WARNING: To preve nt personal injury, prepar e the area and obse rve all materials - handling procedures when t ransporting a battery module. Batte ry modules weigh 20 kg (44 lb). NOTE: Replace all battery modules at the same time with the same type of batterie s originally installed in the UPS. B attery care and storage guidelines [...]
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Page 40
Maintenance 40 2. Disconnect the battery leads. 3. Remove the UPS battery br acket. 4. Remove the UPS battery mo dules. IMPORTANT: Do not pull the batter y leads when removing or installing the batteries.[...]
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Page 41
Maintenance 41 To replace th e component, revers e the removal procedure. IMPORTANT: Charge the batteries for a t least 24 hours before supplying b ackup power to devices. Th e batteries charge to: • 80 percent of their capacity within 3 hours • 100 percent of their capacity within 48 hours Replacing the UPS To remove the UPS: 1. Power down all[...]
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Page 42
Maintenance 42 6. Disconnect the battery leads. 7. Remove the UPS battery br acket.[...]
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Page 43
Maintenance 43 8. Remove the UPS battery mo dules. 9. Remove the screws securing the UPS to the rack. 10. Remove the UPS from th e rack. To replace th e component, revers e the removal procedu re. R eplacing the ERM To remove the ERM: 1. Disconnect all cabling. 2. Remove the fr ont bezel (" Removing the ERM front bezel " on page 37 ) on t[...]
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Page 44
Troubleshootin g 44 T r ouble shooting Alarm troubleshoot ing This UPS is desi gned for durable, automati c operation and also to alert you whenever potential operating problems might occur. Usually the alarms shown on the control panel do not mean that the output power is affected. Instead, the y are preventive alarms intended to alert yo u of a p[...]
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Page 45
Troubleshootin g 45 Alarm number Alarm name Alarm description Alarm type 59 Utility Not Present The utility level has fallen below the Utili ty Not Present threshold. Notice 68 Battery DC Over Voltage Battery voltage lev els have exceeded the maximum allowable limits. Alarm 94 To Bypass Command A request to transf er to Manual Bypass Mode received [...]
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Page 46
Troubleshootin g 46 Silencing an audible alarm To silence an alarm, press any button on the front panel display to silence the alarm. If the alarm status changes, the alarm be eps again, overriding the previous alarm sil encing. IMPORTANT: • Although the audible alarm silences, the condition that cau sed the alarm to sound may still exist. • If[...]
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Page 47
Troubleshootin g 47 c. Wait at least 5 s econds and restart the UP S. d. If the condit ion persists, ver ify that the load devices a re not defective. 4. Allow the UPS to cool: a. Power down the UP S (" Powering down the UPS " on page 34 ). b. Clear vent s and remove any heat so urces. c. Verify that the airflow around the UPS is not rest[...]
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Page 48
Troubleshootin g 48 Action : Remove one o r more load devices t o reduce the pow er requirements. The UPS continues t o operate, but might switch to Auto - Bypass mode (on page 31 ) if the load incre ases. The alarm resets when the conditions becomes inac tive. R EPO condition Action: • If the remote switch is closed, then open the switch to enab[...]
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Page 49
Troubleshootin g 49 UPS is in Auto - Bypa ss mode Action : 1. If power management so ftware is being used, check the log files t o obtain specific error information to help identify the pr oblem. For more informa tion about the causes of a general faul t condition, see the HP Power Manage r user guide available for d ownload from the HP website ( h[...]
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Page 50
Specifications 50 S pec if i catio ns UPS physica l specifications Parameter Value Height 17.1 cm (6. 75 in) Depth 73.4 cm (28. 9 in) Width 43.7 cm (17.2 in) Weight 75 kg (165 lb) Ambient opera tion 0~40°C ERM physical spe cifications Parameter Value Height 12.7 cm (5 in ) Depth 71.9 cm (28. 3 in) Width 43.8 cm (17.24 in) Weight 63 kg (139 lb ) UP[...]
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Page 51
Specifications 51 UPS model Load segment Circuit breaker Output receptacle s Maximum current 1 x L6 - 30R Up to full UPS power rating 2 20 A¹ 2 x IEC - 320 - C19 16 A per rece ptacle² 2 x IEC - 320 - C13 10 A p er recepta cle R7000 INTL 1 20 A¹ 2 x IEC - 320 - C19 16 A per receptacle² 2 x IEC - 320 - C13 10 A per rece ptacle 1 x IEC - 309 - 32A[...]
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Page 52
Specifications 52 Feature Specification Voltage wave s hape Sine wave; 5% THD with typical PFC load Surge suppression High- energ y 65 00 A peak Noise filtering MOVs and line filter for normal and common mode use Battery specific ations Feature Specification Type Each model contains maintenance - free, sealed, valve regulated lead - acid batteri es[...]
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Page 53
Specifications 53 Environmental spec ifications Feature Specification Operating temp erature 10°C to 40° C (50°F to 104°F); UL - tested at 25°C (77°F) Nonoperating temperature - 25°C to 55°C ( - 13°F t o 131°F) Relative humidit y 20% to 80%; n oncondensing Operating altitude Up to 2,000 m (6,600 ft) a bove sea le vel Nonoperating alt itud[...]
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Page 54
Spares 54 S par es O rdering spares To order a spare, vi sit the HP website ( http://www.hp.com/buy/parts ). To replace parts under warranty, contact an HP authorized serv ice representative. UPS spare parts li st Item Description Spare part number 1 UPS unit NA/J PN 638831 - 0 01 2 UPS unit INTL 638832 - 002 3 UPS Network Modul e 636934 - 001 4 UP[...]
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Page 55
Regulatory informa t ion 55 R egulato r y inf or mati on S afety and re gulatory complia nce For safety, environmental, and regulatory info rmation, see Safety and Compliance Informat ion for Server, Storage, Power, N etworking, and Rack Products , available at the HP website ( http://www.hp.com/support/Safety - Compliance -EnterpriseProducts ). T [...]
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Page 56
Regulatory info rmation 56 • The UPS is plugged into a suitably ground ed and wired outlet using no extension cords, adapters, other ground wires, or oth er electrical connections. • The UPS installatio n complies with all appli cable electrical and safety codes specified by the NEC. • The UPS is used under nor mal operating conditions and us[...]
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Page 57
Electrostatic dis charge 57 E lectr os tati c disc har ge P reventing elect rostatic di scharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a fi nger or other co nductor may damage system boards or other stat ic - sensitiv e devic[...]
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Page 58
Support and other resources 58 S uppo r t and other r es our ces B efore you contact HP Be sure to have the follo wing information avail able before you call HP: • Active Health S ystem log (HP ProLiant Gen8 or later p roducts) Download and have av ailable an Active Health System log for 3 days before the failure was detec ted. For more infor mat[...]
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Page 59
Acronyms and ab breviations 59 A c r on y ms and abbr e v iati ons ERM extended runtime modu le IEC International Electrotechnical Commissi on PDU power distribution unit PFC power factor corrected REPO remote emerg ency po wer off RMS root - mean - s quare UPS uninterruptible power sys tem[...]
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Page 60
Documentation feedback 60 Doc ument atio n feedb ac k HP is committed t o providing doc umentation that meets your needs. To help us improve the documentation, send any erro rs, suggestions, or com ments to Documentation Feedback ( mailto:docsfeedback@ hp.com ). Include the document title and part number, ve rsion number, or the URL when submitting[...]
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Page 61
Index 61 A authorized r eseller 58 B backup time, insufficient 48 batteries, care and s torage 39 batteries, charging 25, 30 batteries, replac ing 38 battery replacement notice 55 battery warranty 55 bezel, remov ing 37 BSMI notice 55 buttons 7 bypass is out of range 46 C Canadian notice 55 charging batterie s 25, 30 components, identification 7 co[...]
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Page 62
Index 62 overview, UPS 6 P phone numbers 58 power management 35 power protection sp ecifications 50 preparation procedu res 11 problem diagnosis 44 R regulatory com pliance identification numb ers 55 regulatory com pliance notices 55 replacing the batteries 38 replacing the ERM 43 REPO condition 48 REPO port, overvie w 9 REPO port, specifi cations [...]