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HP (Hewlett-Packard) T5000 manual

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Table of contents for the manual

  • Page 1

    Quick Re f er enc e Guide Mi c r os oft W indo w s XP e -bas ed Thin C lie nts - t5 000 Se r ie s Doc ument P art Number: 2 5 3 3 7 8-00 7 October 2005 This guide supplements the standard Microsoft W indo ws XPe documents supplied by Microsoft Corporation. This document highlights the dif ferences, enhancements, and additional features provided wit[...]

  • Page 2

    Microsoft, MS-DOS, W indo ws, and W indows NT are trademarks of Microsoft Corporation in the U.S. and other countries. © 2005 Hewlett-P ackard Dev elopment Company , L.P . The information in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompan [...]

  • Page 3

    Quic k Re fer ence Gui de www .h p .co m iii Cont ents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Image updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Server environment requireme[...]

  • Page 4

    iv www .h p .co m Quic k Re fer ence Gui de Administrative Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 USB to Serial converter cable . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    Quic k Re fer ence Gui de www .h p .co m 1 Introduction HP Compaq t57x0 thin client mode ls use the Microsoft W indows XP Embedded (XPe) operating system. These thin clients provide access to applications, files, and netw ork resources made av ailable on machines hosting Citrix ICA and Microsoft RDP session services. Only the ke yboard, mouse, audi[...]

  • Page 6

    2 www .h p .co m Quic k Re fer ence Gui de Cit ri x ICA Y ou can make Citrix Independent Computing Architecture (ICA) av ailable on the netw ork using Citrix MetaFrame and Presentation Server for Microsoft W indows NT 4.0, W indo ws 2000 Server f amily , and W indo ws 2003 Server f amily . Micr os of t R DP The T erminal Services Client appl icatio[...]

  • Page 7

    Quic k Re fer ence Gui de www .h p .co m 3 Suppor t ser vice - A ltiris Depl o yment Solution The Altiris Deployment Solution™ support service is a v ailable for your thin client network. This service pro vides an easy-to-use, integrated tool that allo ws remo te management of thin clients throughout their life cycle, including initial deplo ymen[...]

  • Page 8

    4 www .h p .co m Quic k Re fer ence Gui de Logging on Y ou can log on to your thin client either automatically or manually . Automa tic log on The default for the XPe-based thin client is automatic logon. The administrator can use the HP Logon Manager in the Control Panel to enable/disable auto logon and change the auto logon user name, password, a[...]

  • Page 9

    Quic k Re fer ence Gui de www .h p .co m 5 ✎ Passw ords are case sensitiv e but user names are not. ✎ The administrator may create additi onal user accounts using the User Accounts utility av ailable in the Administrati ve T ools option in Control Panel. Ho we ver , due to local memory constraints, you should keep the number of additional users[...]

  • Page 10

    6 www .h p .co m Quic k Re fer ence Gui de Altiris Cli ent Agent The Altiris Client Agent allo ws the Altiris server to disco ver v alid clients that are added to the network. The agent carries out assignments and reports the status of indi vidual thin clients to the Altiris server . Citrix Program Nei ghborhood Citrix Program Neighborhood is a fea[...]

  • Page 11

    Quic k Re fer ence Gui de www .h p .co m 7 Remote Desktop Connec tion The Microsoft Remote Desktop Connection allo ws an administrator to access a W indo ws XPe-based thin c lient (disabled by def ault) or a W indo ws T erminal Server from a remote location. W ith this connection, the administrator can take control of the local thin client and its [...]

  • Page 12

    8 www .h p .co m Quic k Re fer ence Gui de ✎ Right-clicking the mouse when the pointer is on the user’ s desktop background does not open a pop-up menu. ✎ Y ou may copy and paste text between remote session and local computer using standard copy and paste methods. Administrator desktop The desktop that displays when you are logged on as an ad[...]

  • Page 13

    Quic k Re fer ence Gui de www .h p .co m 9 Logging of f from, restar ting , and sh ut ting down the t hin c lient T o restart, shut do wn, or log of f from the thin client, click Start > Shut Down. From the Shut Do wn dialog box, select the desired action and click OK. ✎ Y ou may also log off or shut do wn using the W indows Security dialog bo[...]

  • Page 14

    10 www .h p .co m Quic k Re fer ence Gui de P o w er ma nagement A “Monitor Sav er” turns of f the video signal to the monitor , allo wing the monitor to enter a po wer-sa ving mode after a designated idle time. Parameters for this mode are a v ailable by right-clicking on the desktop background and selecting Properties > Scr een Sa ver >[...]

  • Page 15

    Quic k Re fer ence Gui de www .h p .co m 11 Remote Desktop Connec tion This selection opens the Remote Desktop Connection dialog box. which is used to establish connecti ons to remote applications using RDP . Refer to the Microsoft W eb site for documentation that of fers a detailed explanation and instructions on ho w to use the Remote Desktop Con[...]

  • Page 16

    12 www .h p .co m Quic k Re fer ence Gui de ■ Print spooling ■ User/system temporary files Y ou can also use the RAM disk for temporary storage of other data (such as roaming profiles) at the administrator’ s discretion (see “Local dri ves” on page 30 ). Use the Ramdisk Configuration dialog box to conf igure the RAM disk size. If you chan[...]

  • Page 17

    Quic k Re fer ence Gui de www .h p .co m 13 Pe r i p h e r a l s Depending on the ports av ailable, the th in client can pro vide services for USB, serial, parallel, and PCI de vices, as long as the appropriate software is installed. F actory-installed software is described in the follo wing section. As they become a v ailable, you can install add-[...]

  • Page 18

    14 www .h p .co m Quic k Re fer ence Gui de Printers A uni versal print dri ver is installed on the thin client to support text-only printing to a locally connected printer . T o print full text and graphics to a locally connected printer , install the dri ver pro vided by the manufacturer and follo w the manufacturer’ s instructions. Be sure to [...]

  • Page 19

    Quic k Re fer ence Gui de www .h p .co m 15 7. Click Next. 8. Select Use the F ollowing P ort . 9. Select the appropriate port from the list, and then click Next. 10. Choose the manufacturer and model of the printer , and then click Next. 11. Use the assigned default name or other name for the printer , and then click Next. 12. Select Do Not Share [...]

  • Page 20

    16 www .h p .co m Quic k Re fer ence Gui de Mi c rosoft Windo w s XP e Ser vice P ac k 2 (SP2) Microsoft W indo ws XPe Service Pack 2 (SP2) addresses ne w challenges to the security of personal computers by making a number of basic improv ements to the operating system. The HP Compaq Thin Clients Microsoft XPe SP2 image includes improv ements to th[...]

  • Page 21

    Quic k Re fer ence Gui de www .h p .co m 17 Additional information about the Sygate Fire wall is av ailable in the “HP Sygate Security Agent: Fre quently Asked Questions” white paper at: http://h200006.www2 .hp.com/bc/docs/su pport/Suppor tManual/c 0 0282639 / c 0 0 282 639 .p d f Micr os of t W in do w s F i re w a ll An improv ed Microsoft W [...]

  • Page 22

    18 www .h p .co m Quic k Re fer ence Gui de ✎ After you launch the W indo ws Fire wall add-on, the Control Panel applet is only av ailable to the Administrator account. ■ General T a b : The General tab provides access to the main three configuration options as sho wn belo w . ❏ On (Recommended) ❏ Don’t allo w e xceptions ❏ Of f (Not Re[...]

  • Page 23

    Quic k Re fer ence Gui de www .h p .co m 19 Using W indo ws Fire wall with no exceptions is useful when connecting to a public network, such as one at an airport or hotel. This setting can help to protect your computer by blocking all attempts to connect to your computer . When you use W indows Fire wall with no exceptions, you can still vie w W eb[...]

  • Page 24

    20 www .h p .co m Quic k Re fer ence Gui de Display a notif ication when the Windo ws Firewall blocks a program is selected b y default. Y ou can set a scope for each exception. F or home and small off ice networks, it is recommended that you set the scope to the local network only where possible. This will enable computers on the same subnet to co[...]

  • Page 25

    Quic k Re fer ence Gui de www .h p .co m 21 Ga th ering confi guration informa tion T o e xamine the current policy conf iguration for W indo ws Firew all you can use the follo wing command: netsh fir e w all sh o w configuration . T roubleshooting app lications Modifying an application to work with a stateful f iltering fire wall is the ideal way [...]

  • Page 26

    22 www .h p .co m Quic k Re fer ence Gui de Failur e symptoms Failures related to the defa ult c onfiguration will manifest in tw o ways: ■ Client applications may fail to recei ve data from a serv er . Examples include an FTP client, multimedia streaming software, and ne w mail notifications in some email applications. ■ Server applications ru[...]

  • Page 27

    Quic k Re fer ence Gui de www .h p .co m 23 ✎ HP recommends adding a program instead of adding a port. Adding a program is easier and safer than adding a port because you do not hav e to kno w which port numbers to use, and the port is only open when the program is waiting to recei ve a connection. Only the specified application can use the port,[...]

  • Page 28

    24 www .h p .co m Quic k Re fer ence Gui de T o add a port e xception: 1. Open W indo ws Fire wall and click the Exceptions tab . 2. Click Add Port to display the Add a Port dialog box. a. Enter the Port Number . b . Choose TCP or UDP protocol. c. Gi ve the port exception a descripti v e name in the Name fi el d . 3. Click Change Scope to vie w or [...]

  • Page 29

    Quic k Re fer ence Gui de www .h p .co m 25 Mi c rosoft Internet Expl orer Service Pack 2 made Microsoft Inte rnet Explorer much more secure. Internet Explorer has more control ov er the ex ecution of all content, including a built-in f acility to block unwanted pop-up windo ws and manage the vie wing of desired pop-up windows. Furthermore, Interne[...]

  • Page 30

    26 www .h p .co m Quic k Re fer ence Gui de Enha nce d W rit e F ilt er Manager The Enhanced Write Filter Manager provides a secure en vironment for thin-client computing by protecting the thin client from undesired flash memory writes (the operating system and functional software components reside in flash memory). The write filter also e xtends t[...]

  • Page 31

    Quic k Re fer ence Gui de www .h p .co m 27 Enhanced W rite Filter Manag er command lin e control Ä CAUTION: T erminal Administr ators should u se Mic r osoft W indow s NT file sec ur ity to pre vent unde sired us age of these commands . Ä CAUTION: When us ing the -commit command, all the tem porary contents are per manently wr itten to the flash[...]

  • Page 32

    28 www .h p .co m Quic k Re fer ence Gui de -di sable Disables the ov erlay on the specified protected v olume. -enable Enables the Enhanced Write Filter so that data written to the protected media is cached in the ov erlays. The current ov erlay le vel becomes 1 as soon as EWF is started, and a new o verlay is created at le vel 1. -commitanddis ab[...]

  • Page 33

    Quic k Re fer ence Gui de www .h p .co m 29 Ov erla y c onf igur ati on This button displays the Ov erlay in formation and is a combination of the information supplied when ex ecuting e wfmgr .ex e c: -Description and ewfmgr .e x e c: -Gau ge from the DOS prompt. Cl ear boot comman d This button is the same as e xecuting ew f m g r . exe c : - N o [...]

  • Page 34

    30 www .h p .co m Quic k Re fer ence Gui de If you modify the EWF using the command line, you must right-click the icon (you can then click anyw here on the screen to close the context menu) to refresh the status icon display . The status icon display is refreshed automatically when you make modif ications through the EWF Control Panel applet. The [...]

  • Page 35

    Quic k Re fer ence Gui de www .h p .co m 31 Sa ving files Ä CAUTION: T he thin client u ses an embedded oper ating sy ste m with a fi x ed amount of flash memory . HP reco mmends that y ou sa ve f iles that y ou want to r etain on a serv er rather than on y our thin c lient . Be care ful of a pplicatio n settings that wr ite to the C dr i ve , w h[...]

  • Page 36

    32 www .h p .co m Quic k Re fer ence Gui de User log accoun ts This section describes ho w to create a new user account and user profile. Creating a new user account Ä CAUTION: Mak e sure to disable the w r ite filter cache dur ing the boot sessi on in whi ch a ne w account is cr ea ted . Remember to enable t he write filte r after all of yo ur pe[...]

  • Page 37

    Quic k Re fer ence Gui de www .h p .co m 33 1. Log in as Administrator . 2. Open the Administrati ve T ools windo w b y clicking Start > Control P anel > Perf ormance and Maintenance > Administrative T ools . 3. Double-click User Manager to open the Local Users and Groups windo w . 4. Double-click the Users folder to vie w the contents in [...]

  • Page 38

    34 www .h p .co m Quic k Re fer ence Gui de Remote Administra tion an d firmw are upgrad es This section highlights and discusses the Remote Administration capabilities and firmw are upgrade methods applicable to your thin client. Altiris Depl o yment Solution soft war e The Altiris Deployment Solution softw are is a full-featured remote administra[...]

  • Page 39

    Quic k Re fer ence Gui de www .h p .co m 35 from a server o ver the netw ork. The PX E client is installed on the thin client and the PXE server component is part of the Altiris Deployment Solution suite. ✎ Citrix ICA auto update does not function for the ICA client installed on the thin client; updates are implemented through the standard firmw [...]

  • Page 40

    Quic k Re fer ence Gui de www .h p .co m Index-1 Inde x A adding printers 14 Administrative Tools 12 Administrator desktop 8 logon access 5 Altiris Client Agent 6 Altiris Deployment Solution 3 , 34 audio 15 C Citrix ICA 2 Citrix Program Neighborhood 6 , 10 configuring Microsoft Windows Firewall 17 , 21 Control Panel extended selections 11 corrupted[...]

  • Page 41

    Index-2 www .hp .co m Quic k Re fer ence G uide Index mapping network drives 31 Microsoft Internet Explorer 25 Microsoft RDP 2 Microsoft Remote Desktop Connection 7 , 11 Microsoft Terminal Services 2 Microsoft Windows Firewall 17 adding a port 23 adding a program 23 additional information 24 configuring 17 failure symptoms 22 issue resolution 22 on[...]