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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of HP (Hewlett-Packard) Tape, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of HP (Hewlett-Packard) Tape one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of HP (Hewlett-Packard) Tape. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of HP (Hewlett-Packard) Tape should contain:
- informations concerning technical data of HP (Hewlett-Packard) Tape
- name of the manufacturer and a year of construction of the HP (Hewlett-Packard) Tape item
- rules of operation, control and maintenance of the HP (Hewlett-Packard) Tape item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of HP (Hewlett-Packard) Tape alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of HP (Hewlett-Packard) Tape, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the HP (Hewlett-Packard) service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of HP (Hewlett-Packard) Tape.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the HP (Hewlett-Packard) Tape item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
home page hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration ordering supplies install operate cartridges troubleshoot This is the[...]
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Page 2
how to contact hp hp learning products issued october 2000 : http://www.hp.com/go/support/tape may have a later version data protection contact hp americas europe asia pacific warranty customer service form obtaining technical support contents of this section before calling for service or support obtaining service contacting hp hp service agreement[...]
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Page 3
americas hp learning products issued october 2000 : http://www.hp.com/go/support/tape may have a later version data protection contact hp americas europe asia pacific warranty customer service form north and south america contents of this section check the web for up to date contact information hp support in north america canada united states hp su[...]
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Page 4
hp learning products hp learning products issued october 2000 : http://www.hp.com/go/support/tape may have a later version data protection contact hp americas europe asia pacific warranty customer service form europe, middle east and africa contents of this section check the web for up to date contact information hp support in europe, middle east &[...]
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Page 5
asia pacific hp learning products issued october 2000 : http://www.hp.com/go/support/tape may have a later version data protection contact hp americas europe asia pacific warranty customer service form asia pacific contents of this section check the web for up to date contact information hp support in asia pacific australia malaysia china (PRC) new[...]
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Page 6
warranty hp learning products issued october 2000 : http://www.hp.com/go/support/tape may have a later version data protection contact hp americas europe asia pacific warranty customer service form warranty contents of this section warranty conditions exclusions limitations limited warranty statement for USA, Canada, Australia and New Zealand warra[...]
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Page 7
customer service form hp learning products issued october 2000 : http://www.hp.com/go/support/tape may have a later version data protection contact hp americas europe asia pacific warranty customer service form customer service form contents of this section contact information tape drive information computer system information SCSI bus configuratio[...]
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Page 8
before you start hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration ordering supplies before you start contents of this section pr[...]
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Page 9
operation hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation the front panel lights loading & unloading cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration ordering supplies oper[...]
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Page 10
front panel lights hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation the front panel lights loading & unloading cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration ordering supp[...]
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Page 11
loading and unloading hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation the front panel lights loading & unloading cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration ordering s[...]
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Page 12
cartridges hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration ordering supplies cartridge care contents of this section related to[...]
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Page 13
cleaning hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting media compatibility FAQs SCSI configuration UNIX configuration ordering supplies cleaning contents of this sectio[...]
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Page 14
features and specifications hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications dlt1i dlt1e media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration ordering supplies features and specific[...]
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Page 15
hp surestore DLT1i hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications dlt1i dlt1e media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration ordering supplies hp surestore dlt1i contents of[...]
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Page 16
hp surestore DLT1e hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications dlt1i dlt1e media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration ordering supplies hp surestore dlt1e contents of[...]
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Page 17
media compatibility technical documentation http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration ordering supplies media compatibility contents of this s[...]
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Page 18
diagnostics hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration ordering supplies diagnostics contents of this section HP Library &[...]
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Page 19
troubleshooting technical documentation http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration ordering supplies troubleshooting contents of this section h[...]
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Page 20
frequently asked questions hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration ordering supplies frequently asked questions For fur[...]
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Page 21
SCSI configuration hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration ordering supplies SCSI configuration contents of this sectio[...]
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Page 22
unix configuration guide hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration hp systems dec systems ibm RS/6000 systems pc based UN[...]
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UNIX hp hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration hp systems dec systems ibm RS/6000 systems pc based UNIX systems silico[...]
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Page 24
Unix - dec hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration hp systems dec systems ibm RS/6000 systems pc based UNIX systems sil[...]
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Page 25
UNIX ibm hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration hp systems dec systems ibm RS/6000 systems pc based UNIX systems silic[...]
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Page 26
UNIX pc hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration hp systems dec systems ibm RS/6000 systems pc based UNIX systems silico[...]
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Page 27
UNIX sgi hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration hp systems dec systems ibm RS/6000 systems pc based UNIX systems silic[...]
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Page 28
UNIX sun hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration hp systems dec systems ibm RS/6000 systems pc based UNIX systems silic[...]
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Page 29
verify the installation hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration hp systems dec systems ibm RS/6000 systems pc based UNI[...]
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Page 30
UNIX glossary hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration hp systems dec systems ibm RS/6000 systems pc based UNIX systems [...]
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Page 31
ordering supplies hp learning products http://www.hp.com/support/tape may have a later version data protection contact hp home page before you start operation cartridge care cleaning specifications media compatibility diagnostics troubleshooting FAQs SCSI configuration UNIX configuration ordering supplies ordering supplies contents of this section [...]
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Page 32
ordering supplies file:///C|/Documents%20and%20Settings/topher.COL-SPRINGS/Desktop/manual/document/dlt1/user/reseller/eng/order.htm (2 of 2) [12/3/2001 7:51:00 AM][...]
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Page 33
getting started guide hp sur e stor e dlt1 inte rnal t ape dr i v e DL T1 SS DLT1 Int Eng 21/11/00 4:17 pm Page 2[...]
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Page 34
1 For fu r th er For fu r th er For fu r th er For fu r th er details, see details, see details, see details, see : B e f o r e y o u sta r t Check s ystem pr erequisite s. (Al way s connect to a w ide , Ultra S CSI- 2 L ow V oltage Diffe renti al (L VD) or Single -Ended (SE) SC SI bus .) Visit the HP Sure store DL T1 web page: //www.hp.com/ suppor[...]
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Page 35
2 Cop yr ight © 2000 by He wlett-P ack ard L imited. October 2000 The inf ormati on contained in this doc ument is subj ect to change w i thout noti ce. This doc ument contains propr ietary informati on whi ch is pr otected b y copy right . All r ights ar e r eserved. No part of this doc ument may be photocop ied, r eproduced or tr anslated to ano[...]
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Page 36
3 T o install and us e your ne w tape dri ve , you w ill need the follo wing: • A wide , Ultra S CSI- 2 L VD or SE SC SI bus • L VDS compliant S CSI r ibbon cable w ith termination (nor mally suppli ed with the ho st bus adapter ) • Av ailable 5¼-inch , full-hei ght mounting ba y (or two adj acent half-height ba ys) • Mounting hardw are , [...]
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Page 37
4 Rails f or D ell server s may also be or dered separ ately . Different models o f server r equir e differ ent rail kits. F or more det ails, r efer to the HP su pport web site: //www.hp.com/support/dlt1 Other computers u se non -standar d mounting rails and do not inc l ude spar es. If this is the case w ith your s ystem, y ou will h ave to order[...]
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5 The HP Surestor e D L T1 w eb site: //www.hp.com/support/dlt1 con tai ns drivers, usefu l u til it ies, and infor mation t o help y ou install and us e yo ur tape dr iv e. HP product registr ation T o regist er your ne w tape dri ve electr onically v ia the web , use the “Pr oduct Registr ation ” link. Dri vers F or detailed inf ormation abo [...]
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6 Figur e 1: c hecking th e driv e’s SCSI ID Dlt1getstart_int.fm Page 6 Thursday, November 16, 2000 1:47 PM[...]
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7 Note Y our HP Sur estore DL T1 dri ve is shipped w ith a defa ult SC SI ID of 5, but it can be as signed an y unused ID between 0 and 15 . Do not use S CSI ID 7 , whi ch is usuall y reserv ed for the S CSI contr oller , or S CS I ID 0, whic h is t ypi cally as signed to the boot disk . W e do not r ecommend installing the dr iv e onto a nar ro w [...]
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Page 41
8 Figure 2b: pr eparing mounting bay in a typical Compaq server Figur e 2a: preparing mounting ba y in a typ ical HP se rver Figure 2d: pr eparing mounting bay in a typical Dell server Figure 2c: pr eparing mounting bay in a typ ical IB M serve r Dlt1getstart_int.fm Page 8 Thursday, November 16, 2000 1:47 PM[...]
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9 Caution T o av oid per sonal injury or damage to the computer or tape dr iv e, ensur e that the computer is disconnected f r om the mains while y ou install the dri ve . Stati c electr ic ity can damage electroni c components. Al way s wear an antistatic w riststr ap if one is av ailable . If not , after you ha ve disco nnected po wer f r om the [...]
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10 Figur e 3: attac hing tra y for NetSer ver L -Series servers Dlt1getstart_int.fm Page 10 Thursday, November 16, 2000 1:47 PM[...]
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11 If your c omp ut er req ui res s pe cial rai ls or ot h er ha rdware t o i ns ta ll t he ta pe drive, mo un t t h em on th e tape dr iv e in this step . If your computer does not require special mounting hardware, proceed to step 1 on page 13 now. 1 Attach the appropriate rails: • If you ar e installing in an HP NetS erver L -serie s, place th[...]
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12 Figu re 4 : ins ta lli ng th e d rive Dlt1getstart_int.fm Page 12 Thursday, November 16, 2000 1:47 PM[...]
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13 Note W rite the mode l name, pr oduct number , ser ial number , and SC SI ID of y our dri ve some wher e safe fo r futur e r efer ence. T he model name is on the fr ont of the dri ve and the pr oduct and seri al numbers ar e on a label on the top of the dr iv e. 1 Slide the tape drive into the open bay, aligning the tray or rails with the slots [...]
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14 Figur e 5: attac hing SCSI and po wer cables to internal driv e Dlt1getstart_int.fm Page 14 Thursday, November 16, 2000 1:47 PM[...]
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15 1 Attach a spare power cable from the computer's internal power supply to the power connector, as shown in figure 5. 2 Attach a spar e SCSI cable on the computer’s S CSI r ibbon cable to the SCSI connector , as sho wn in figure 5 . Note If the dri ve is the last or onl y dev ice on the S CSI chain , it must be ter minated. Dlt1getstart_in[...]
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16 Figure 6: securing the driv e (side mounting screws sho wn) Dlt1getstart_int.fm Page 16 Thursday, November 16, 2000 1:47 PM[...]
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17 1 Secure the tape drive into place with screws. If y ou used mounting har dwar e that scr ew s to the front o f the computer , use the scr ew s you r emov ed in step 2 to f ix the dr ive in place . If y our computer does not r equire mounting har dwar e, c heck that the holes in the chas sis ar e aligned w ith the holes in the sides o f the dri [...]
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18 Figur e 7 : tape drive contr ols and indicators Dlt1getstart_int.fm Page 18 Thursday, November 16, 2000 1:47 PM[...]
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19 Ther e are thr ee LEDs and an eject button on the f ront panel o f your ta pe dri ve , as sho wn in f igur e 7 . F or mor e infor mation about using the e ject button , see “T o unload a cartri dge ” on page 2 3. Fr ont panel LEDs Ther e are thr ee LEDs as illustr ated in figur e 7 . W rite Pr otected W rite Pr otected W rite Pr otected W ri[...]
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20 Figure 8: w rite protecting cartridges Dlt1getstart_int.fm Page 20 Thursday, November 16, 2000 1:47 PM[...]
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21 HP Surestor e DL T1 dri ves use only DL Ttape IV cartridges. Y our HP Surestor e DL T1 tape dri ve can read but not wr ite DL Ttape IV cartri dges that use the DL T 4000 for mat . Note Y our HP Surestor e DL T1 tape dr iv e automaticall y ejects an y other cartridge types and an y cartridges who se for mat it cannot r ead. If y ou want to r euse[...]
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22 Figur e 9b: unloading a cartridge Eject button Figure 9a: loading a cartridge Figure 9b: unloading a cartridge Dlt1getstart_int.fm Page 22 Thursday, November 16, 2000 1:47 PM[...]
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23 Chec k operation Once y ou hav e installed the dr iv e hardw are , you should v erify that it is func tioning pr operl y befor e y ou stor e yo ur valuable data . 1 Switch on the drive and the computer. Every time you turn on the tape drive it runs a POST which takes several seconds to complete. At the end of POST, all LEDs turn off. Read more a[...]
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24 Figur e 10: using HP Library & T ape Tools Dlt1getstart_int.fm Page 24 Thursday, November 16, 2000 1:47 PM[...]
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25 HP L ibrary & T ape T ools softw are pr ov ides a number of u tilities f or getting infor mation a bout y our tape dr iv e and troubleshooting pr oblems. It includes the f ollo wing f unctions: • Installation help and adv ice to help y ou install yo ur produc t and operate it cor rectl y • Discov ery to find out wh at dev ices ar e attac[...]
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26 Once y ou hav e installed and tes ted yo ur HP Sures tor e DL T1 tape dri ve , please take a f ew minutes to r egister y our produc t. T his w ill giv e you the opportunity to rece iv e up- to -date informati on about our pr oducts, serv ices and support . Please register via the web ( www.hp.com/go/tapereg ) o r b y u s i n g t h e C u s t o m [...]
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27 The f irst step in pr oblem-solv ing is establishing w hether the problem li es wi th the cartridge , the driv e, the host compu ter and its connections , or w ith the wa y the sy stem is being oper ated. If none of the follo wing ad vi ce helps y ou solv e the problem , ref er to our W orld W ide W eb Cus tomer Car e pages on: //www.hp.com/supp[...]
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Page 61
28 There ar e fatal or non-fatal errors for w hic h y ou cannot find the cause Othe r sources o f information If y ou exper ience problems using y our tape dr iv e after installation , use HP L ibrary & T ape T ools to help y ou diagnose the pr oblem (see page 2 5) . Y ou will also f ind tr oubleshooting informati on on the HP support web site:[...]
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Page 62
http://www .hp.com/go/s tor agemedia http://www .hp.com/su pport/ultrium SS DLT1 Int Eng 21/11/00 4:16 pm Page 1[...]
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Page 63
getting started guide hp sur est or e dlt1 e xter nal tape dr i ve DL T1 SS DLT1 Ext Eng 21/11/00 2:11 pm Page 2[...]
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Page 64
1 For fu rt h er For fu rt h er For fu rt h er For fu rt h er details, see: details, see: details, see: details, see: Before y ou star t Chec k sy stem pr ereq uisites. ( Alw ays connec t to a wi de, Ultr a SCS I - 2 Lo w-V oltage Differ ential (L VD) or Single -Ended (SE) S CSI bu s.) Visit the HP Sur estor e DL T1 web page: //www.hp.com/support/d[...]
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Page 65
2 Copy right © 2000 b y Hewlett-P ac k ard Limited . October 2000 The inf ormati on contained in this doc ument is subj ect to change w i thout noti ce. This doc ument contains propr ietary informati on whi ch is pr otected b y copy right . All r ights ar e r eserved. No part of this doc ument may be photocop ied, r eproduced or tr anslated to ano[...]
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Page 66
3 T o install and us e your ne w tape dri ve , you w ill need the follo wing: • A wide , Ultra S CSI- 2 L VD or SE- SC SI bu s • L VDS compli ant SC SI cable (su pplied w ith the tape dri ve) • Backu p softwar e that supports the HP Sur estor e DL T1 tape dri ve SCSI host bus adapter Y ou need a proper ly installed and conf igur ed S CSI ho s[...]
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Page 67
4 Back up s oftwa re Y ou need a back up applicatio n that supports the HP Sur estor e DL T1 dri ve . A T ape W are CD-R OM containing back up softwar e by Y osemite T echnologi es is supplied w i th y our tape dr iv e. As a gener al rule , nativ e backu p applicati ons (such as NTBac k up and tar) do not pr ov ide the data str eaming rate r equire[...]
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Page 68
5 The HP Sur estor e DL T1 web site: //www.hp.com/support/dlt1 conta in s d riv ers, usefu l ut il it ies, and infor mation t o help y ou install and us e yo ur tape dr iv e. HP product registr ation T o regist er your ne w tape dri ve electr onically v ia the web , use the “Pr oduct Registr ation ” link. Dri vers F or detailed informati on abo[...]
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Page 69
6 Figur e 1: c hecking th e SCSI ID[...]
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Page 70
7 Note Y our HP Sur estor e DL T1 dri ve is shipped w ith a default S CSI ID of 5, but it can be as signed an y unused ID between 0 and 15 . Do not use S CSI ID 7 , whic h is re served f or the S CSI contr oller , or S CS I ID 0, whic h is typi cally as signed to the boot disk . W e do not recommend ins talling the dri ve onto a nar ro w SC SI bus [...]
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Page 71
8 Figure 2: connecting th e SCSI cable[...]
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9 Caution T o av oid damaging the comput er or tape dri ve , ensur e that both are po wer ed off w hile you attac h the S CSI cable . F or optimum performance , we r ecommend that your HP Sur estore DL T1 dri ve is ins talled on a dedicated S CSI bus . 1 Perform a normal system shutdown and turn off the computer and any connected peripherals. A 6 8[...]
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Page 73
10 Figure 3: connecting the pow er cable[...]
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Page 74
11 An e xternal HP Sur estor e DL T1 dri ve w ill operate u sing any v oltage in the r ange 100–2 40 v olts (50- 60 Hz). No adjus tment is needed. T o connect y our dri ve t o the pow er supply , proceed as f ollow s: 1 Plug the power cable securely into the socket on the rear panel of the drive. (See f igur e 3 .) 2 P lug the other end of the po[...]
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Page 75
12 Figure 4: tape dri ve front panel[...]
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13 Ther e are thr ee LEDs and an ejec t button on the fr ont panel of yo ur tape dri ve . F or mor e informati on about using the ej ect button, see “ T o unload a cartridge ” on page 17. Fr ont panel LEDs Ther e are thr ee LEDs as illustr ated in fi gure 4. W rite Pr otected W rite Pr otected W rite Pr otected W rite Pr otected • On: the D L[...]
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Page 77
14 Figur e 5: write-protecting cart ridges[...]
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15 HP Surestor e DL T1 dri ves use only DL T tape IV cartridges. Y our HP Surestor e DL T1 tape dri ve can read but not wr ite DL Ttape IV cartri dges that use the DL T4000 for mat. Note Y our HP Surestor e DL T1 tape dr iv e automaticall y ejects an y other cartridge types and an y cartridges who se for mat it cannot r ead. If y ou want to r euse [...]
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16 Figur e 6a: loading a DL Ttape cartridge Figur e 6b: unloading a DL Ttape cartridge[...]
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Page 80
17 Chec k operation Once y ou hav e installed the dr iv e hardw are , you should v erify that it is func tioning pr operl y befor e y ou stor e yo ur valuable data . 1 Switch on the drive and the computer. Every time you turn on the tape drive it runs a POST which takes several seconds to complete. At the end of POST, all LEDs turn off. Read more a[...]
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Page 81
18 Figur e 7 : using HP Library & T ape T ools[...]
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Page 82
19 HP L ibrary & T ape T ools softw are pr ov ides a number of u tilities f or getting infor mation a bout y our tape dr iv e and troubleshooting pr oblems. It includes the f ollo wing f unctions: • Installation help and adv ice to help y ou install yo ur produc t and operate it cor rectl y • Discov ery to find out wh at dev ices ar e attac[...]
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Page 83
20 Once y ou hav e installed and tes ted yo ur HP Sures tor e DL T1 tape dri ve , please take a f ew minutes to r egister y our produc t. T his w ill giv e you the opportunity to rece iv e up- to -date informati on about our pr oducts, serv ices and support . Please register via the web ( www.hp.com/go/tapereg ) o r b y u s i n g t h e C u s t o m [...]
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Page 84
21 The f irst step in pr oblem-solv ing is establishing w hether the problem li es wi th the cartridge , the driv e, the host compu ter and its connections , or w ith the wa y the sy stem is being oper ated. If none of the follo wing ad vi ce helps y ou solv e the problem , ref er to our W orld W ide W eb Cus tomer Car e pages on: //www.hp.com/supp[...]
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Page 85
22 Ther e are fatal or non-fatal err ors for which you cannot find the cause Othe r sources o f information If y ou exper ience problems using y our tape dr iv e after installation , use HP L ibrary & T ape T ools to help y ou diagnose the pr oblem (see page 19) . Y ou will also f ind tr oubleshooting informati on on the HP support web site: //[...]
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