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Table of contents for the manual
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Page 1
www .bu ffa lo tech.com User Manual - AirStation WHR-HP-AG108 High Power Dual A + G Smart Wireless Router v1.3[...]
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Page 2
2 Table of Contents In tr o du c ti on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 AOSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Bridge/[...]
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Page 3
3 Table of Contents Manual Assignment of IP Address . . . 30 Network Conguration. . . . . . . . . . . . . . . . . . . . . 31 Route information . . . . . . . . . . . . . . . . . . . . 31 Address Translation . . . . . . . . . . . . . . . . 33 I P F i l t e r . . . . . . . . . . . . . . . . . . . . . . 3 5 Intrusion Detector . . . . . . . . . . . .[...]
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Page 4
4 Table of Contents Date/ NTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 8 Sys log T ran sfe r . . . . . . . . . . . . . . . . . . . . . . . . 49 Save/Load Conguration . . . . . . . . . . . . 50 In iti ali z e/ Reb oot . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Firmwa re Up date. . . . . . . . . . . . . . . . . . . .[...]
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Page 5
5 Congrat ulations on your pur chase! The AirStation High Power Com bo A + G Wireless Ro uter provides two separate wireless networks at the same time, one on the 2.4ghz 802.11g fre - quency and another on the 5ghz 802.11a frequency. System Requirements • A high-speed (Broadband) Internet connection or existing local area connection. • A comput[...]
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Page 6
6 B eg in b y nd in g a g oo d p lac e t o s et u p y ou r ro ut er /a cc es s p oin t. So me t hi ng s t o consider: • You’ll need to be able to plug your internet connection into it, so it should go within reach of the LAN cable from your DSL or Cable modem. You’ll also want a power outlet nearby. • Keep the access point as central in[...]
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Page 7
7 M ake note of the AirStation’s wired MAC address . The LAN or Wired MAC address is the default SSID (wireless network name) of the AirStation. You can find it on the bottom of the AirStation. You may also wish to contact your ISP to ask if other information, such as global IP address, subnet mask address, default gateway address, DNS server add[...]
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Page 8
8 1. Power down the Cable or DSL modem and the computer which will be used to congure the AirStation router. 2. Plug the Cable or DSL’s LAN Ethernet cable into the AirStation’s WAN port. Initially, you may need to unplug this cable from your computer, hub or other router. 3. Plug the provided Ethernet cable into a LAN port on the AirStation [...]
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Page 9
9 L aunch a web browser on the computer that you’re going to use to congure the AirStation. Enter 192.168.11.1 into the URL eld. Naturally, if you change your AirStation’s IP address, you’ll have to enter the new address instead. A window will open, prompting you to enter a User ID and Password. Enter root as the User name and leave the[...]
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Page 10
10 Y our AirStation’s SmartRouter technology will determine the type of internet connection you have automatically, and ask you for any needed information. If your ISP assigns IPs automatically (most cable providers do), their DHCP server will give your router an IP address. If additional login information is required to connect to the internet, [...]
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Page 11
11 This is the opening page of your AirStation’s conguration tool. You can always get to it from within the conguration screens by clicking on Home . From here, you can congure port mapping for your internet games, turn on UPnP for Windows (MSN) Messenger , congure your Firewall , setup Encryption , choose your Wireless channel, Enabl[...]
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Page 12
12 AOSS AOSS (AirStation One-Touch Secure System) is a simple system for conguring your wireless network securely. If your router and your client device are installed and both support AOSS, then making a secure wireless connection between them is very easy. Push the AOSS button on the top of your router and hold it in for a few seconds. The AOSS[...]
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Page 13
13 Some things to keep in mind • Only one AOSS wireless client adapter can be congured with the AOSS router at a time. The buttons will need to be re-pressed to connect each additional AOSS wireless client adapter. • It is not necessary to AOSS client devices that have already been congured via AOSS, unless signicant changes have been [...]
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Page 14
14 Th i s Air St ati on su p po r ts qu ic kly ch a ng ing t he pr o du ct fr om a wir e le s s rou te r t o a co nve nt ion al ac c es s p oi nt. Pu t y our A irs ta tio n i n to Br id ge/ A cc e ss Po in t Mo d e by mo vin g the sw i tc h o n the bo t to m of yo ur Ai rSt at ion fr o m AUT O to B RI . Thi s ch a ng es th e d ef aul t I P a ddr es[...]
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Page 15
15 If your wireless client doesn’t support AOSS, you’ll have to congure it manually. From the Home page, click on the System Info tab. Manual Client Configuration[...]
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Page 16
16 T his page gives you all the information you might need to congure your non-AOSS wireless client. Probably you’ll just need the SSID, encryption type, and password. Consult your wireless client’s documentation for more information on conguring it if necessary. You can get here from Home by clicking the System Info tab. System Info[...]
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Page 17
17 AirStation Configuration Tool (Home) W hen you rst open your AirStation Conguration Tool, it will take you to Home (see also page 11). From Home, you can congure port mapping for your internet games, set UPnP for Windows (MSN) Messenger , congure your rewall , setup encryption , choose your wireless channel , enable IPv6, update y[...]
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Page 18
18 Internet Games (Port Mapping) Select any ports that need to be opened for your internet games to function correctly. Consult your game’s documentation for more information on what ports need to be congured.[...]
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Page 19
19 Firewall/Intrusion Detector From this page, choose the level of rewall security you desire. You may also choose to have alerts sent to a different PC, if you like. Click Next when done to restart the router. Get to this page from Home by clicking on Firewall/Intrusion Detector.[...]
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Page 20
20 Windows (MSN) Messinger/UPnP Windows (MSN) Messinger requires UPnP for proper operation. You may Enable UPnP here. UPnP may need to be congured on your PC as well. If you need to congure UPnP on your PC, the links at the bottom of the page have instructions for doing so on Windows ME and XP computers. Get to this page from Home by clicking[...]
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Page 21
21 Wireless Encryption This page is available from Home by selecting Wireless Encryption . Here, you can manually select the type of wireless encryption you’d like to use. Please select the band you wish to congure, a, g, or both the same. Your AirStation supports three different encryption schemes; choose the best one that all your clients su[...]
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Page 22
22 This page is available from Home by selecting Wireless channel . With Auto Channel selected, your AirStation will choose the best channel available. Auto Channel is available on both the a and g band and is the recommended setting if you are unaware of which channel will be optimal for your wireless network. This page also includes tips for avoi[...]
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Page 23
23 This page is available from Home by selecting Firmware update . Use Browse to select your rmware update le, and then click on Apply . Firmware update may take several minutes to complete. Don’t power down your AirStation until the diag LED has gone out. Firmware Update[...]
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Page 24
24 Internet Connection (Multisession Reset) From Home , selecting the Internet Connection Wizard (Multisession Reset) tab will begin the Internet Connection Wizard. The Internet Connection Wizard will only function correctly in simple networks, where your cable or DSL modem is plugged directly into your AirStation’s WAN port. If you have a compli[...]
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Page 25
25 Advanced Settings Advanced Settings lets you congure every element of your AirStation. Get to Advanced Settings from Home by clicking the Advanced Tab. You may return to Home by clicking on the yellow > Home link in the top left corner. Click Help in the top right corner for more information about any of the pages in Advanced Settings. To [...]
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Page 26
26 WAN Config (WAN Port) Here, you may choose how the AirStation acquires an IP address. Normally, the internet connection wizard will set this for you if you have a cablemodem or DSL. If you’re not sure what to choose, perform Easy Setup . To setup PPPoE manually, click on click here and turn to page 27. Also on this page, under Advanced Setup ,[...]
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Page 27
27 PPPoE Many DSL connections require a PPPoE Connection in order to log in to an internet connection. Normally, the Easy Detection Wizard will help you congure that, but you may manually congure one here. Consult your ISP for more information on correctly conguring your PPPoE connection. To add a new PPPoE connection, click Edit Connectio[...]
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Page 28
28 LAN Config (LAN Port) Default for the LAN side IP address is 192.168.11.1. To add the AirStation to an existing LAN, specify a unique IPaddress, not used elsewhere in the network. The default Subnet Mask is 255.255.255.0. To connect AirStation to an existing LAN, specify the Subnet Mask that the LAN uses. If there’s more than one DHCP server o[...]
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Page 29
29 Advanced DHCP Settings This page offers the same DHCP settings as the previous one, and in addition, offers you the chance to change the Lease Period , De- fault Gateway , DNS servers , WINS serve r, and Domain Name . Click Apply when you have the settings the way you want them. To manually assign an IP address, click Manual Assignment .[...]
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Page 30
30 To manually link a LAN address to a MAC address, enter them under Add Client Infor- mation and click Add . Current DHCP Client Information shows all LAN addresses currently assigned by AirStation’s DHCP. You may congure a specic client to always recieve the same IP address by clicking Manual Assignment to the right of its MAC Address. Cl[...]
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Page 31
31 By default, the AirStation receives RIP (Route Information Protocol) informa - tion only from your local network, and doesn’t broadcast RIP at all. For large, complicated network congurations, you may wish to modify this behavior. Click Apply when you have your desired conguration. Lower on the page, routing information is displayed. Cli[...]
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Page 32
32 To congure a route manually, enter its Destination Address and Gateway . Enter a maximum number of hops allowable in Metric and click Add . Network Configuration (Edit Routing Information)[...]
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Page 33
33 NAT You may disable Network Address Translation and IPsec passthrough by unchecking the appropriate Enable boxes. If you have a DMZ, enter its IP address in the IP Address of DMZ box. Incoming packets containing no recognizable destination port information will be redirected to the DMZ’s IP address. IPv6 pass through can also be enabled here. [...]
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Page 34
34 NAT (Manual Entry) From this page you may manually add entries into the Address Translation Table. Click Add New Group when each is complete.[...]
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Page 35
35 Your AirStation comes pre-congured with basic rules. You may choose which of these to use by clicking on Add/Delete Basic Rules and turning to page 36. To make a custom rule, click on Congure IP Filter (page 37). IP Filter[...]
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Page 36
36 Get here by clicking on Add/Delete Basic Rules (see page 35). You may choose which of AirStation’s precongured basic rules are enabled or disabled. Active rules are displayed with a green background, and disabled rules are shown in red. Choose the rules you want to use by clicking under Operation . When your choices are complete, click on I[...]
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Page 37
37 Clicking on Congure IP Filter from the IP lter page (page 35) will bring you to this page, where you can make your own rules. Click Add Rule when you have each rule congured the way you want it. IP Filter (Configure IP Filter)[...]
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Page 38
38 Network Configuration (Intrusion Detector) To enable intrusion detector, choose Enable or Enable (Apply packet lter rules) from the Intrusion Detector drop-down box. If packet lter rules are applied, packets will be ltered with packet lter rules before Intrusion Detector is applied. Blocking IP spoong blocks packets from devices u[...]
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Page 39
39 You may disable Universal Plug and Play functionality by unchecking Enable here. Note that Windows (MSN) Messenger will not function correctly with UPnP disabled. UPnP[...]
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Page 40
40 Clicking Start AOSS has the same function as pushing the AOSS button on the router: it initiates the AOSS process. If all your clients support AOSS, it’s very simple to set them up. Press the AOSS button on the router, or the one on this page, and then push the AOSS button on the client device. Each client device will have to be set up seperat[...]
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Page 41
41 The SSID or network name can be changed by entering a custom SSID and pressing the Apply button. Be careful changing the settings under “Advanced Settings”. It’s safe to experiment with different SuperAG settings, but don’t change the other advanced settings unless you have a reason to do so. SuperAG technology uses channel bonding to ma[...]
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Page 42
42 Buffalo recommends that you choose the strongest form of encryption that’s supported by all your client devices. • WEP is a lot better than nothing, and almost every wireless device ever made supports it. • TKIP is slower than WEP but much more secure. • AES is the most secure of all, and the quickest as well. Use it if you can. Setting [...]
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Page 43
43 If you have a mixed mode network, with both 802.11b and 802.11g clients, it’s recommended that you check 11g protection to ensure that slower 11b clients don’t hog all available bandwidth. Choosing Auto for Wireless mode lets both 802.11b and 802.11g clients connect to the network. If you would prefer to allow only one or the other, you have[...]
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Page 44
44 Buffalo recommends that you choose the strongest form of encryption that’s supported by all your client devices. • WEP is a lot better than nothing, and almost every wireless device ever made supports it. • TKIP is slower than WEP but much more secure. • AES is the most secure of all, and the quickest as well. Use it if you can. Setting [...]
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Page 45
45 MAC Filtering You may limit access to your wireless networks to specic computers. Computers not listed on your MAC Registration List will not be able to connect to the network. If you enable this, click Edit Registration List to add MAC addresses to your registration list. You may opt to run MAC Filtering on just one or both of your wireless [...]
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Page 46
46 MAC Access Limit (Edit Registration List) Advanced Settings Enter a MAC address and click Register for each client that’s going to be accessing the network.[...]
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Page 47
47 Here, you can change your AirStation’s name on your network and the administrator password. The name of the administrator account is xed as “root”. If you have many AirStations on your network, having clear, descriptive names for each can make them much easier to administrate. Admin Configuration (Name/Password)[...]
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Page 48
48 You may set the time and date on your AirStation by entering it manually, and then clicking Apply . You may also click Acquire Current Time from your PC to set time and date automatically to match the PC you’re using to set it up. If you have an NTP time server on your network, Enable NTP functionality and enter your NTP Server Name . Choose h[...]
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Page 49
49 If you have a syslog server on your network, you may send logs to it. Check Enable to have logs transferred. Enter the address of your Syslog Server, check the logs you want transferred, and click Apply . Syslog Transfer[...]
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Page 50
50 Once your AirStation’s congured the way you want it, you can save the conguration here. You’ll need the current administrator password to restore the conguration from the backup le later. Click Help at the top right corner of the page for more information on backing up and recovering system conguration les. Save/Load Config[...]
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Page 51
51 Click Restart Now to restart your AirStation. Click Initialize Now to restore your AirStation to factory defaults and restart it. You may also initialize your AirStation by holding down the Init button on the bottom of the router for 3 seconds. Initialize/Reboot[...]
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Page 52
52 Click Browse to select your rmware update le. Then, click the Firmware Update button to update rmware. Firmware Update may take several minutes to complete. Do not power down the router until Firmware Update is nished and the diag light on the front of the router has stopped blinking. When available, updated rmware may be download[...]
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Page 53
53 The System Information page lists all the setup information for your AirStation. It can be very handy for setting up clients that don’t support AOSS. System Information[...]
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Page 54
54 Here you can choose what information gets logged and see recent log entries. Log Information[...]
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Page 55
55 Here, you can see the packets and errors for each of your networks. Packet Traffic Information[...]
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Page 56
56 Client Monitor shows you a list of all clients currently connected to the wireless network. Client Monitor[...]
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Page 57
57 To perform a Ping test, enter a target (such as 192.168.11.2 or www. buffalotech.com ) and click Execute . Successful pings return “64 bytes from . . .” messages. If the ping returns “Connection failed” or other errors, something is preventing you from communicating successfully with your target. Ping Test[...]
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Page 58
58 Connecting to a Preexisting Network Add an AirStation without changing your existing LAN configuration 1. Set the AirStation into Bridge/AP Mode by moving the switch on the bottom from AUTO to BRI . 2. Connect one of the AirStation’s LAN ports to an existing router or switch on your network. Connect a PC to another LAN port for conguration.[...]
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Page 59
59 The WHR-HP-AG108’s external antenna will usually give the best performance if oriented to point straight up. If your AirStation is resting on its side, use the antenna’s swivel and twist function to orient it pointed upward. Antenna[...]
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Page 60
60 For more information, FAQ’s, and updates, consult the AirStation website at http://www.buffalotech.com . WHR-HP-AG108 AirStation Specifications Physical Specications Dimensions 1.1 x 5.1 x 5.7 in. (28 x 130 x 144mm) Weight 9.8 oz. lb. (277g) Temperature & Humidity Operation 0˚ to 40˚ C Maximum humidity 80% Transit/Storage 0˚ to 40˚ [...]
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Page 61
61 Regulatory Information Wireless communication is often subject to local radio regulations. Although AirStation wireless networking products have been designed for operation in the license-free 2.4 GHz and 5GHz bands, local radio regulations may impose limitations on the use of wireless communication equipment. Network Compatability IEEE802.11g/b[...]
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Page 62
62 Common Problems • Out of range, client cannot connect to the AirStation. • Conguration mismatch, client cannot connect to the AirStation. • Absence or conict with the Client Driver. • Conict of another device with the AirStation hardware. LED Activity Monitoring LED activity helps identify problems. • Power LED should be Green[...]
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Page 63
63 DIAG LED Activity Table DIAG LED Display Time Description/Action Continuous Red Starting RAM Error Red ash, 2 times Starting Flash ROM Error Red ash, 3 times Starting A problem on the wired LAN side Red ash, 4 times Starting A problem on the wireless LAN side LEDs Work But Client PC Cannot Connect to Network If the LEDs indicate that th[...]
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Page 64
64 • If the wireless adapter protocol is not yet installed, click the Add button and select the TCP/IP protocol from the list. Refer to Windows Help for more information. • If the wireless adapter protocol is installed, select the protocol and click the Properties button. Verify that the parameters match the settings provided by your LAN Admini[...]
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Page 65
65 10BaseT: 802.3 based Ethernet network that uses UTP (Unshielded twisted pair) cable and a star topology. 10 Mbps data tansmission speed. 100BaseT: 802.3 based Ethernet network that uses UTP (Unshielded twisted pair) cable and a star topology. 100 Mbps data tansmission speed. 1000BaseT: 802.3 based Ethernet network that uses UTP (Unshielded twist[...]
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Page 66
66 Destination Address: The address portion of a packet that identies the intended recipient station. DHCP (Dynamic Host Conguration Protocol): Based on BOOTP, it uses a pool of IP addresses, which it assigns to each device connected to it, and retrieves the address when the device becomes dormant for a period of time. DNS (Domain Name System[...]
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Page 67
67 Full-Duplex: To transmit on the same channel in both directions simultaneously. Half-duplex: To transmit on the same channel in both directions, one direction at a time. Hub: A device which allows connection of computers and other devices to form a LAN. IEEE (Institute of Electrical and Electronics Engineers): The professional organization which[...]
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Page 68
68 PCMCIA (Personal Computer Memory Card International Association) Card: Removable module that adds features to a portable computer. Peer-to-peer: This simple network is formed by connecting computers directly, without use of routers or hubs. A crossover cable is plugged into an Ethernet port in each computer, connecting them directly. Ping (Packe[...]
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Page 69
69 PPPoE (Point-to-Point Protocol over Ethernet): A specication for connecting users on an Ethernet line to the Internet through a common broadband medium. Protocol: A standard way of exchanging information between computers. RADIUS (Remote Authentication Dial In User Service): A server that issues authentication keys to clients. RAM (Random Acc[...]
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Page 70
70 SNMP (Simple Network Management Protocol: An application layer protocol that outlines the formal structure for communication among network devices. Static IP Address: A permanent IP address is assigned to a node in a TCP/IP network. Also known as global IP. STP (Shielded Twisted Pair): Twisted Pair cable wrapped in a metal sheath to provide extr[...]
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Page 71
71 WEP (Wired Equivalent Privacy): A security protocol for wireless local area networks dened in the 802.11b standard, using a 64 bit or 128 bit key. WEP was designed to provide the same level of security as that of a wired LAN. However, it has been found that WEP is not as secure as once believed. Web Browser: A software program that allows vie[...]
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Page 72
72 Notice This equipment has been tested and found to comply with the limits for a Class B digital devic e, pursuant to pa rt 15 of the FC C Rules. These li mits are designed to pr ovide re asona ble pro te ct io n agai ns t har mf ul int er fe re nce in a r esi de nt ia l inst al la ti on .Th is equi pm ent gene ra te s, uses and can radiate radio[...]
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Page 73
73 equipment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65. This equipment should be installed and operated with at least 20cm and more between the radiator and person’s body (excluding extremities: hands, wrists, feet and legs). This transmitter must not be co-located or operating in conjunction with any oth[...]
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Page 74
74 Federal Communication Commission Declaration of Conformity ( DoC ) Statement Model No: WHR-HP-AG108 AirStation High Power Dual A+G SmartRouter Buffalo Inc. 15, Shibata Hondori 4-chrome Minami-ku, Nagoya 457-8520 Japan 01 181-52-241-7980 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to P[...]
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Page 75
75 one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver . • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. This device co[...]
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Page 76
76 Caution Exposure to radio frequency radiation (below is for portable device) T o comply with FCC RF exposure compliance requirements, this device must not be colocated or operating in conjunction with any other antenna or transmitter . b. Industry Canada Portion Canada Regulatory Compliance Statement This Class B digital apparatus complies with [...]
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Page 77
77 Caution: Within the 5.15-to-5.25-GHz band, UNII devices are restricted to indoo r operations to reduce any potential for harmful interference to co-channel Mobile Satellite Systems (MSS) operations Exposure to radio frequency radiation (below statement applied to mobile or portable device) The installer of this radio equipment must ensure that t[...]
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Page 78
78 Note: This equipment is intended to be used in all EU and EFT A countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. For more details, contact your customer service representative. T o comply with RF exposure compliance requirements, a separation distance of at least 20 cm must be maintained[...]
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Page 79
79 Declaration of Conformity with Regard to the R&TTE Directive 1999/5/EC Česky [Czech] Buf falo T echno log y Inc. tímto p roh laš uj e, že t ent o Air St ati on WHR- HP- AG 108 je v e shodě se z ákl adn ím i požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk [Danish] Undert egnede Buf falo T echnology Inc. [...]
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Page 80
80 with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español [Spanish] Por m edi o de la p re sen te Bu f fa lo T echno lo gy In c. de cl ar a q ue el AirS ta ti on WHR- HP- AG 108 c um ple c on los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελλ?[...]
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Page 81
81 Latviski [Latvian] Ar šo Buf falo T echnology Inc. deklarē, ka AirStation WHR-HP-AG108 atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem. Lietuvių [Lithuanian] Šiuo Buffalo T echnology Inc. deklaruoja, kad šis AirStation WHR-HP-AG108 atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos n[...]
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Page 82
82 alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Polski [Polish] Niniejszym, Buffalo T echnology Inc. , deklaruję, że AirStation WHR-HP-AG108 spełnia wymagania zasadnicze oraz stosowne postanowienia zawarte Dyrektywie 1999/5/EC. Português [Portuguese] Buffa lo T echnology Inc. decla ra que este AirStation WH R-[...]
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Page 83
83 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. Svenska [Swedish] Härm ed i ntyga r B uf falo T e chno logy Inc . at t de nna AirS tati on WHR-HP-A G108 stå r I överenss tämm else med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.[...]
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Page 84
84[...]
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Page 85
85 * 54 Mbps is the maximum wireless signal rate derived from IEEE Standard 802.11a and 802.11g specications. 108 Mbps is the maximum wireless signal rate derived from using channel bonding technology when used with supported devices. Actual data throughput will vary depending upon network conditions and environmental factors, including volume o[...]
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Page 86
86 Warranty Information Buffalo Technology (Melco Inc.) products come with a two-year limited warranty from the date of purchase. Buffalo Technology (Melco Inc.) warrants to the original purchaser the product; good operating condition for the warranty period. This warranty does not include no n-B uffa lo Tech no lo gy (Mel co Inc. ) ins ta ll ed co[...]
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Page 87
87 Contact Information Buffalo Technology (USA), Inc. 4030 West Braker Lane, Suite 120 Austin, TX 78759-5319 GENERAL INQUIRIES Monday through Friday 8:30am-5:30pm CST Direct: 512-794-8533 | Toll-free: 800-456-9799 | Fax: 512-794-8520 | Email: sales@buffalotech.com TECHNICAL SUPPORT North American Technical Support by phone is available 24 hours a d[...]
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Page 88
88 Buffalo Technology (Europe), Inc. 176 Buckingham Avenue, Slough, Berkshire, SL1 4RD United Kingdom GENERAL INQUIRIES Email: sales@buffalo-technology.com TECHNICAL SUPPORT Technical Support in Europe is available between the hours of 9am-6pm (GMT) Monday to Thursday and 9am-4:30pm (GMT) Friday for this product. Customers in Europe can obtain Tech[...]