HP (Hewlett-Packard) ZD8000 manual

Mainten ance and Ser vice Gu id e HP P av ilion zd8000 Notebook P C Doc ument P art Number: 3 7 2 7 1 2 -002 F ebr uary 2008 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi v e information on identifying notebook features, components, and spare parts; troubleshooting notebook proble[...]

© Copyright 2005–2008 He wlett-Packar d De v elopment Company , L.P . Microsoft and W indo ws are U.S. re gistered trademarks of Microsoft Corporation. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned b y its proprietor and [...]

Maintenance and Se rvi ce Guide 1 Cont en ts 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.4 External Components . . . . . . . . . [...]

2 Maintenance and Serv ice Gui de Cont ents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Notebook for Disassembly . . . . . . . . 5–5 5.4 Notebook Feet . . . . . . . . . . . . . . . .[...]

Maintenance and Se rvi ce Guide 1–1 1 Pr od uct Descript ion The HP Pa vilion zd8000 Notebook PC of fers adv anced modularity , Intel® Mobile Pentium® 4 processors, and extensi ve multimedia support. HP P av ilion zd8 000 Notebook P C[...]

1–2 Maintenance and Serv ice Gui de Produc t Desc r iption 1. 1 F e a t u r e s ■ The follo wing processors are av ailable, v a rying b y notebook model: ❏ Intel Pentium 4 560 (3.6-GHz) with 800-MHz front side bus (FSB) with HT T echnology ❏ Intel Pentium 4 550 (3.4-GHz) with 800-MHz FSB with HT T echnology ❏ Intel Pentium 4 540 (3.2-GHz)[...]

Pr oduct Desc ription Maintenance and Se r v ice Guide 1–3 ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support for Mini PCI IEEE 802.11b and 802.11b/g WLAN de vice ■ Support for one T ype II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards ■ External 180- and 135-watt A C adapter with 3-[...]

1–4 Maintenance and Serv ice Gui de Produc t Descripti on 1 .2 Resettin g th e Notebook If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly , ” for more informat[...]

Pr oduct Desc ription Maintenance and Se r v ice Guide 1–5 1 .4 External Compon ents The external components on the front of the notebook are sho wn belo w and described in T able 1-1. F ront Components Ta b l e 1 - 1 Front Components Item Component Function 1 Displa y release latch Opens the notebook. 2 Stereo speakers (2) Produce stereo sound. [...]

1–6 Maintenance and Serv ice Gui de Produc t Descripti on The external components on the right side of the notebook are sho w n belo w and described in T able 1-2. R ight -Si de Components Ta b l e 1 - 2 Right-Side Components Item Component Function 1 Digital Media Slot Suppor ts th e fo llowing optional digital media: Secure Digita l (SD) Memor [...]

Pr oduct Desc ription Maintenance and Se r v ice Guide 1–7 4 Expansion por t 2 Connects to an optional notebook e xpansion product. 5 PC Card eject button Ejects an optional PC Card from the PC Card slot. 6 PC Card slot Suppor ts an optional T ype I or T ype II 32-bit (CardBus) or 16-bit PC Card. Also ser v es as a storage location for the option[...]

1–8 Maintenance and Serv ice Gui de Produc t Descripti on The external components on the left side of the notebook are sho w n belo w and described in T able 1-3. Lef t-S ide Comp one nts Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Exhaust vent Provides airflo w to cool inter nal components. Ä T o prev ent ov erheating, do not [...]

Pr oduct Desc ription Maintenance and Se r v ice Guide 1–9 The external components on the rear panel of the notebook are sho w n belo w and described in T able 1-4. Rear P anel Components T able 1-4 Rear P anel Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the notebook. 2 P ower connector Conne c[...]

1–1 0 Maintenance and S ervi ce Guide Produc t Descripti on The standard ke yboard components of the notebook are sho wn belo w and described in T able 1-5. Standar d K ey board Com ponents[...]

Pr oduct Desc ription Maintenance and Se r v ice Guide 1–1 1 T able 1-5 Standard K eyboar d Components Item Component Function 1 caps lock ke y Enables caps loc k and tur ns on the caps lock light. 2 f1 to f12 ke ys (12) P erform system and application tasks. When combined with the fn key , s evera l ke ys and buttons perf or m additional tasks a[...]

1–1 2 Maintenance and S ervi ce Guide Produc t Descripti on The upper components of the ke yboard are shown belo w and on the follo wing page and described in T ables 1-6 and 1-7. Upper Ke yboard Co mponents[...]

Pr oduct Desc ription Maintenance and Se r v ice Guide 1–1 3 T able 1-6 Upper Ke yboard Components Item Component Function 1 P ower/standb y button When the notebook is: ■ Off , press to tur n on the notebook. ■ On, briefly press to initiate standby . ■ In standby , br iefly press to resume from standby . ■ In hibernation, br iefly press [...]

1–1 4 Maintenance and S ervi ce Guide Produc t Descripti on The top components of the notebook are sho wn below and described in T able 1-7. Notebook T op Components[...]

Pr oduct Desc ription Maintenance and Se r v ice Guide 1–1 5 T able 1-7 Notebook T op Components Item Component Function 1 T ouchPad Mov es the pointer and selects or activa tes items on the screen. 2 T ouchPad light On: T ouchP ad is enabled. 3 T ouchPad b utton Enables/disab les the T ouchP ad. 4 Wireless button Wireless light T ur ns the wirel[...]

1–1 6 Maintenance and S ervi ce Guide Produc t Descripti on The external components on the bottom of the notebook are sho w n belo w and described in T able 1-8. Bot tom Components Ta b l e 1 - 8 Bottom Components Item Component Function 1 Exhaust ve nts (4) Provide airflow to cool internal components. Ä T o prev ent ov erheating, do not obstruc[...]

Pr oduct Desc ription Maintenance and Se r v ice Guide 1–1 7 2 F ans (2) Provide airflow to cool internal components. Ä T o prev ent ov erheating, do not obstruct fans . Do not allow a hard surf ace, such as a printer, or a soft surf ace, such as pillows, thick rugs or clothing, to bloc k airflow . 3 Hard drive ba y Mini PCI compar tment Holds t[...]

1–1 8 Maintenance and S ervi ce Guide Produc t Descripti on 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of ke y parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The[...]

Maintenance and Se r v ice Guide 2–1 2 T r oubl es hooting Å WA R N I N G : Only au thori zed tec hnic ians trained b y HP should repair this equipment . All tr oubleshooting and repair pr ocedure s are detailed to allo w only subasse mbly-/module -lev el repair . Becaus e of the comple xity of the indiv idual boar ds and subassemblies , do not [...]

2–2 Maintenance and Serv ice Gui de T roubleshooting 2. Select the Main, Security , Advanced, or T ools menu. 3. T o close Computer Setup and restart the notebook: ❏ Select Exit > Exit Sa ving Changes, and then press enter . – or – ❏ Select Exit > Exit Discarding Changes, and then press enter . – or – ❏ Select Exit > Load S[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–3 Selec ting from the Sec urity Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator P assw ord Enter , chan ge, or delete an Administrator pass word. P ower-on P assword Enter , change, or delete a pow er-on password. DriveLock P asswords Enable/disab le Dr iv eLock; ch[...]

2–4 Maintenance and Serv ice Gui de T roubleshooting Selec ting from the Adv anced Menu Selec ting from the T ools Menu Ta b l e 2 - 3 Adv anced Menu Select T o Do This Language Change the Comp uter Setup language. Boot Order Enable/disab le Mult iBoot, which sets a star tup sequence that can includ e most bootab le de vices and media in the syst[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–5 2.2 T roubleshootin g Flo wc har ts Ta b l e 2 - 5 T r oubleshooting Flowcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roub l eshooting” 2.2 “Flowchart 2.2—No Po wer , P a rt 1” 2.3 “Flowchart 2.3—No Po wer , P a rt 2” 2.4 “Flowchart 2.4—No[...]

2–6 Maintenance and Serv ice Gui de T roubleshooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive ” 2.15 “Flowchart 2.15—No Audio , P ar t 1” 2.16 “Flowchart 2.16—No Audio , P ar t 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Ke yboard” 2.19 “Flowcha[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–7 Flo wc hart 2. 1—Initi al T roubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.17—Nonfunction [...]

2–8 Maintenance and Serv ice Gui de T roubleshooting Flo wc har t 2.2—No P ow er , P ar t 1 1. Reseat the power cables in the expansion base and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from expansion base (if applicable). Power up on battery power? Power up on AC power? P[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–9 Flo wc har t 2.3—No P ow er , P ar t 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging it, moving it to another notebook, or replacing it. Power on? Don[...]

2–1 0 Maintenance and S ervi ce Guide T roubleshooting Flo wc har t 2.4—No P ow er , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in notebook and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet [...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–1 1 Flowc har t 2.5 —No P ow e r , P a rt 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest. Power on? Done N Replace the following items[...]

2–1 2 Maintenance and S ervi ce Guide T roubleshooting Flo wc har t 2.6—No Video, P ar t 1 A N Stand-alone or expansion base? No video. Replace the following one at a time . T est after each replacement. 1. Cable between notebook and not ebook display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. V[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–1 3 Flo wc har t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that notebook is properly seated in expansion base, for bent pins o[...]

2–1 4 Maintenance and S ervi ce Guide T roubleshooting Flo wc har t 2.8—Nonfunc tioning Expansion Ba se (if applicable) Y N Reseat power cord in expansion base and power outlet. N Replace the following expansion base components one at a time. Check notebook operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Swi[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–1 5 Flo wc har t 2.9—No Opera ting S ystem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P a rt 1. ” Reseat power cord in expansion base and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable[...]

2–1 6 Maintenance and S ervi ce Guide T roubleshooting Flo wc har t 2. 1 0—No OS Loadin g, H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done B[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–1 7 Flo wc har t 2. 1 1—No OS Loadin g, H ard Driv e, Pa r t 2 Load OS using Operating System Disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system b[...]

2–1 8 Maintenance and S ervi ce Guide T roubleshooting Flo wc har t 2. 1 2—No OS Loading , Hard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–1 9 Flo wc har t 2. 1 3—N o OS Loading , Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot notebook. Check disket[...]

2–20 Maintenance and S ervi ce Guide T roubleshooting Flo wc hart 2. 1 4—No OS Loa ding, Optical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot notebook. Go to “Flowchart 2.17—Nonfunctioning Device . ” Go to “Flowchart 2.17—Nonfunctioning Device . ”[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–2 1 Flo wc har t 2. 1 5—No Audio, P ar t 1 No audio. N Notebook in expansion base (if applicable)? Internal audio? Audio? Done Undock Audio? Done Tu r n u p a u d i o internally or externally . Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” Go to “Flowchart 2.16—No Audio , [...]

2–2 2 Maintenance and S ervi ce Guide T roubleshooting Flo wc har t 2. 1 6—No Audio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–2 3 Flo wc hart 2. 1 7—Nonfunc tioning Dev i ce Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning [...]

2–2 4 Maintenance and S ervi ce Guide T roubleshooting Flo wc har t 2. 1 8—Nonfunctionin g K ey board Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK?[...]

Tro u b l e s h o o t i n g Maintenance and Se r vi ce Guide 2–2 5 Flo wc har t 2. 1 9—N onfunctionin g P oin ting De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable[...]

2–2 6 Maintenance and S ervi ce Guide T roubleshooting Flo wc hart 2.20—N o Net w ork/Modem Conne c tio n Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload driver[...]

Maintenance and Se r v ice Guide 3–1 3 I llustrated P ar ts C atal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3. 1 Serial N umber Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the not[...]

3–2 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog 3.2 Notebook Major C omponents Notebook Maj or Components[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components Item Description Spare P ar t Number 1 Display assemb lies (include wireless antenna boards and cables) 17.0-inch, WSXGA+WV A with Brightview 17.0-inch, WXGA+WV A with Brightview 17.0-inch, WXGA+WV A 374723-001 374722-001 374721[...]

3–4 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Notebook Maj or Components[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number 7 System boards (include disk cell R TC batter y) M24P with 256 MB RAM M24P with 128 MB RAM M22P with 64 MB RAM 374711-001 374709-001 374707-001 8 A udio/USB board (includes cable[...]

3–6 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Notebook Maj or Components[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number 17 Hard drives (include frame) 7200-rpm 60-GB 5400-rpm 100-GB 80-GB 374732-001 380258-001 374731-001 4200-r pm 100-GB 80-GB 60-GB 40-GB 374730-001 374729-001 374728-001 378767-001[...]

3–8 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog 3. 3 Miscell aneous Plas tics Kit T able 3-2 Spare P ar t Number 374746-001 Item Description Spare P ar t Number 1 Hard drive co ver (includes 4 captiv e screws) 2 Memor y module compar tment co ver (includes 2 c aptive scre ws) 3 Notebook f eet (7) 4 SD Card slot space sav er 5 PC C[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–9 3.4 Mass Storag e De vices Ta b l e 3 - 3 Spare P ar t Number Information Item Description Spare P ar t Number 1 Optical drives Dual F or mat, Double La yer 8X Dual Fo rmat, Light Scr ibe 8X D VD±RW/R and CD-R W Combo Drive 24X D VD/CD-RW Combo Drive 382079-001 383608-001 374737-001[...]

3–1 0 Maintenance and S ervi ce Guide Illustrated P ar ts Catalog 3.5 Media C enter Edition Acces sories Ta b l e 3 - 4 Spare P ar t Number Information Item Description Spare P ar t Number 1 Dual TV T uner/Digital Video Recorder 377553-001 2 TV tuner stand 377559-001 3 TV tuner A C adapter 377555-001 4 Media Center mini remote control 375705-001 [...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–1 1 3.6 Miscell aneous (Not I llus trated) Ta b l e 3 - 5 Spare P ar t Information Description Spare P ar t Number AC a d a p t e r s 180 watt, 3-wire plug—f or use on all notebook models 374743-001 135 watt, 3-wire plug—f or use on ly on notebook models with Intel P entium 4 530 ([...]

3–1 2 Maintenance and S ervi ce Guide Illustrated P ar ts Catalog P ower cords (3-wire plug, f or use with 135-watt A C adapters) Fo r u s e in : A ustralia and Ne w Zealand 373979-011 Belgium, Europe, Finland, F rance, Germany , Greece, the Netherlands, Norwa y , P or tugal, Spain, and Sweden 373979-021 Canada, F rench Canada, Latin America, T a[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–1 3 P ower cords (3-wire plug, f or use with 180-watt A C adapters) Fo r u s e in : A ustralia and Ne w Zealand 345252-011 Brazil 345252-201 Belgium, Europe, Finland, F rance, Germany , Greece, the Netherlands, Norwa y , P or tugal, Spain, and Sweden 345252-021 Canada, F rench Canada, [...]

3–1 4 Maintenance and S ervi ce Guide Illustrated P ar ts Catalog 3.7 Sequen tial P ar t Number Lis ting Ta b l e 3 - 6 Sequential P ar t Number Listing Spare P ar t Number Description 309674-001 USB tra vel mouse 344897-001 USB 1.1 diskette driv e 345252-001 P ower cord, with 3-wi re plug, f or use with 180-watt A C adapters in Canada, French Ca[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–1 5 345252-AA1 P ower cord, with 3-wi re plug, f or use with 180-watt A C adapters in the People’ s Republic of China 364727-001 USB digital drive 371693-001 Wired headset with volume control 371694-001 HP remote control 373047-001 802.11b/g Mini PCI communic ations card, f or use in[...]

3–1 6 Maintenance and S ervi ce Guide Illustrated P ar ts Catalog 373979-081 P ower cord, with 3-wi re plug, f or use with 135-watt A C adapters in Denmar k 373979-111 P ower cord, with 3-wi re plug, f or use with 135-watt A C adapters in Switzerl and 373979-AA1 P ower cord, with 3-wi re plug, f or use with 135-watt A C adapters in the People’ [...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–1 7 374722-001 Displa y assembly , 17.0-inch, WXGA+WV A with Brightview , includes wireless antenna boards and cables 374723-001 Displa y assembly , 17.0-i nch, WSXGA+WV A with Brightview , includes wireless antenna boards and cables 374724-001 256-MB memor y module, 400 MHz DDR2 37472[...]

3–1 8 Maintenance and S ervi ce Guide Illustrated P ar ts Catalog 374741-051 K eyboard f or use in Fr ance 374741-061 K eyboard f or use in Italy 374741-071 K eyboard f or use in Spain 374741-081 K eyboard f or use in Denmar k 374741-091 K eyboard f or use in Norway 374741-101 K eyboard f or use in Sweden/Finland 374741-111 K eyboard f or use in [...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–1 9 374752-001 Base enclosure 374754-001 Switch cov er for use with notebook models with wireless 380030-001 Heat sink module (inc ludes left f an and ther mal paste) 374758-001 Modem board 374759-001 USB digital drive board 374760-001 Infrared board with cab le 374761-001 A udio/USB b[...]

3–20 Maintenance and S ervi ce Guide Illustrated P ar ts Catalog 377557-001 Dual T uner Cable Kit 377558-001 Dual T uner Miscellaneous Cable Kit 377559-001 Dual T uner Plastic Stand 378521-001 Speakers , left and r ight 378767-001 4200-rpm, 40-GB hard dr iv e , includes frame and connector 378768-001 A C adapters, 135 watt, 2-wir e plug—f or us[...]

Maintenance and Se r v ice Guide 4–1 4 Remo v al an d Repl acement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T ools Required Y ou will need the following tools to complete the remo val and replacement procedures: ■ Magnetic scre wdriver ■ Phillips P0 scre wdriver ■ 5[...]

4–2 Maintenance and Serv ice Gui de Remo val and R eplacement Preliminar ies 4.2 Ser vice Consid erations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the notebook, place the subassembly (and all accompanying scre ws) aw[...]

Remo val and R eplacement Pr eliminar ies Maintenance and Se r v ice Guide 4–3 4.3 Pre venting Dam ag e to Re mo v able Dri v es Remov able driv es are fragile components that must be handled with care. T o pre vent damage to the notebook, damage to a remov able driv e, or loss of information, observe the follo wing precautions: ■ Before removi[...]

4–4 Maintenance and Serv ice Gui de Remo val and R eplacement Preliminar ies 4.4 Pre v enting El ec tr os tatic D ama ge Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into many integrated circuits provide some protection, b ut in man[...]

Remo val and R eplacement Pr eliminar ies Maintenance and Se r v ice Guide 4–5 4.5 P ac k a ging and T ranspor ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o a void hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-[...]

4–6 Maintenance and Serv ice Gui de Remo val and R eplacement Preliminar ies 4.6 W orkstation Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approved static-shielding material (refer to T able 4-2, "Static-Shielding Materials" ). ■ Use a wrist strap connected to a properly ground[...]

Remo val and R eplacement Pr eliminar ies Maintenance and Se r v ice Guide 4–7 4.7 Groundin g Equip ment an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±1[...]

4–8 Maintenance and Serv ice Gui de Remo val and R eplacement Preliminar ies T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Levels Relative Humidity Eve[...]

Maintenance and Se r v ice Guide 5–1 5 Remo v al an d Repl acement Procedur es This chapter provides remo val and replacement procedures. There are 69 scre ws and screw locks, in 9 dif ferent sizes, that must be remov ed, replaced, or loosened when servicing the notebook. Make special note of each scre w size and location during remov al and repl[...]

5–2 Maintenance and Serv ice Gui de Remo val and R eplacement Procedur es 5 . 1 S erial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Numb er Location[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–3 5 .2 Disassembl y Sequence Chart Use the chart belo w to determine the section number to be referenced when removing notebook components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 5.3 Preparing the notebook for disassembly Batter y pac k Hard dr[...]

5–4 Maintenance and Serv ice Gui de Remo val and R eplacement Procedur es Section Description # of Screws Remo ved 5.9 LED board 1 5.10 K eyboard 2 5.11 Displa y assembly 4 5.12 T op cover 20 5.13 Infrared board 1 5.14 A udio/USB board 1 5.15 Bluetooth board 0 5.16 System board 2 screw loc ks 7 screws 5.17 Speakers 2 on left speaker 1 on right sp[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–5 5 .3 Preparing th e Notebook for Disasse mbly Before you begin an y removal or installation procedures: 1. Shut do wn the notebook. If you are unsure whether the notebook is of f or in hibernation, turn the computer on, and then shut it do wn through the operating system. [...]

5–6 Maintenance and Serv ice Gui de Remo val and R eplacement Procedur es b . Slide and hold the battery release latch 1 to ward the front of the notebook. (The left edge of the battery pack disengages from the notebook.) c. Lift the right edge of the battery pack up and swing it to the left 2 . d. Remov e the battery pack. Re mov ing the Bat ter[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–7 5. Remov e the hard driv e by follo wing these steps: a. Loosen the four PM2.0×5.0 scre ws 1 that secure the hard dri ve cov e r to the notebook. b . Remo ve the hard driv e cover 2 . ✎ The hard dri ve co ver is included in the Miscellaneous Plastics Kit, spare part num[...]

5–8 Maintenance and Serv ice Gui de Remo val and R eplacement Procedur es Hard Drive Spare P ar t Number Information 7200-rpm 60-GB 374732-001 5400-rpm 100-GB 80-GB 380258-001 374731-001 4200-rpm 100-GB 80-GB 60-GB 40-GB 374730-001 374729-001 374728-001 378767-001[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–9 c. Grasp the mylar tab 1 on the left side of the hard dri ve and slide the hard dri ve to the left 2 to disconnect it from the system board. d. Remov e the hard driv e 3 . Re mov ing the H ar d Dri ve[...]

5–1 0 Maintenance and S ervi ce Guide Remo val and R eplacement Procedur es e. Remov e the four PM2.5×4.0 screws 1 that secure the hard dri ve frame to the hard driv e. f. Lift the frame straight up 2 to remov e if from the hard dri ve. Re mov ing the H ar d Dri ve F rame and C onnector Re verse the abo ve procedure to install and reassemble the[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–1 1 5 .4 Notebook Feet The notebook feet are adhesi ve-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 374746-001. Replac ing the Notebook F eet[...]

5–1 2 Maintenance and S ervi ce Guide Remo val and R eplacement Procedur es 5 .5 Optical Driv e 1. Prepare the notebook for disassembly (refer to Section 5.3 ). Spare P ar t Number Information Dual F o rmat, Double La yer 382079-001 8X Dual F o rmat, Light Scr ibe 383608-001 8X D VD±RW/R and CD-R W Combo Drive 374737-001 24X D VD/CD-RW Combo Dri[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–1 3 2. Remov e the PM2.0×8.0 screw 1 that secures the optical dri ve to the notebook. 3. Insert a thin tool, such as a paper clip, into the media tray release hole 2 . (The optical dri ve media tray releases from the optical dri ve.) 4. Use the media tray frame to slide the[...]

5–1 4 Maintenance and S ervi ce Guide Remo val and R eplacement Procedur es 5 .6 Memor y Module 1. Prepare the notebook for disassembly (refer to Section 5.3 ). 2. Loosen the PM2.0×5.0 scre w 1 that secures the memory module compartment cov er to the notebook. 3. Lift the left edge of the cov er up and swing it to the right 2 . 4. Remov e the me[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–1 5 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module board. (The back edge side of the board rises aw ay from the notebook.) 6. Slide the module aw ay from the socket at an angle 2 . 7. Remov e the memory module board. ✎ [...]

5–1 6 Maintenance and S ervi ce Guide Remo val and R eplacement Procedur es 5 .7 Mini PCI Communi cations C ard 1. Prepare the notebook for disassembly (refer to Section 5.3 ). 2. Remov e the hard driv e cov er (refer to Section 5.3 ). Spare P ar t Number Information 802.11b/g, fo r use in most of the world (MOW) 373047-001 802.11b/g, fo r use in[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–1 7 3. Disconnect the auxiliary and main 1 antenna cables from the Mini PCI communications card. ✎ Make note of which wireless antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 4. Spread the two retaining t[...]

5–1 8 Maintenance and S ervi ce Guide Remo val and R eplacement Procedur es 5. 8 Sw i t c h C ove r 1. Prepare the notebook for disassembly (refer to Section 5.3 ). 2. Position the notebook with the rear panel to ward you. 3. Remov e the three PM2.0×8.0 screws 1 from the bottom of the notebook that secure the switch cov er to the notebook. 4. Re[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–1 9 5. T urn the notebook display-side up with the front panel to ward you. 6. Open the notebook as far as possible. 7. Lift up the left and right sides of the switch cov er 1 to detach it from the notebook. 8. Remov e the switch cover 2 . Re mov ing the Sw itch C ov er Re v[...]

5–20 Maintenance and S ervi ce Guide Remo val and R eplacement Procedur es 5. 9 L E D B o a r d 1. Prepare the notebook for disassembly (refer to Section 5.3 ). 2. Remov e the switch cover (refer to Section 5.8 ). 3. Release the zero insertion force (ZIF) connector 1 to which the LED board cable is connected and disconnect the cable. 4. Remov e t[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–2 1 6. Slide the LED board to the right 1 until the tabs 2 on the top cov er are aligned with the notches 3 on the LED board. 7. Remov e the LED board 4 . Re mov ing the LED Board Re verse the abo ve procedure to install the LED board.[...]

5–2 2 Maintenance and S ervi ce Guide Remo val and R eplacement Procedur es 5. 1 0 Ke y b o a r d 1. Prepare the notebook for disassembly (refer to Section 5.3 ). 2. Remov e the switch cover (refer to Section 5.8 ). 3. T urn the notebook upside do wn with the front panel to ward you. Spare P ar t Number Information Belgium Denmark F rance F rench[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–2 3 4. Remov e the two PM2.0×8.0 screws that secure the k eyboard to the notebook. Re mov ing the K e yboar d Scr ew s[...]

5–2 4 Maintenance and S ervi ce Guide Remo val and R eplacement Procedur es 5. T urn the notebook display-side up with the front panel to ward you. 6. Open the notebook as far as possible. 7. Use a flat-bladed tool to push back the four ke yboard retention tabs. The tabs are located abov e the f1 and f2 key s, abov e the f6 and f7 keys, abo ve th[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r vi ce Guide 5–2 5 9. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. 10. Remov e the keyboard. Re mov ing the K ey board Re verse the abo ve procedure to install the ke yboard.[...]

5–2 6 Maintenance and S ervi ce Guide Remo val and R eplacement Procedur es 5 . 1 1 Displa y Assembl y 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Sectio[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–2 7 2. Remov e the wireless antenna cables from the top cover holes 1 and from the routing channels 2 through which the cables are routed. 3. Disconnect the display cable 3 from the system board. Disconnecting the Dis play Cables[...]

5–2 8 Maintenance and S ervi ce Guide Remo val and R eplacement Procedur es 4. Remov e the two PM2.0×8.0 screws that secure the display assembly to the notebook. Re mov ing the Display Sc re ws[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–2 9 5. Position the notebook with the rear panel to ward you. Ä CAUT I ON: Suppor t the displa y assembly w hen remo ving the fo llow ing scr ew s. F ailure to support the displa y assembly can r esult in damage to the display a ssembly and other notebook com ponents. 6. Re[...]

5–30 Maintenance and Se r vi ce Guide Remo val and R eplacement Procedur es 5. 1 2 T o p C ove r 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Section 5.7 [...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–3 1 3. Remov e the seven PM2.0×8.0 scre ws 1 on the surface of the base enclosure and the four PM2.0×8.0 scre ws 2 in the battery bay . Re mov ing the T op Cov er Sc re ws, P ar t 1 4. Remov e the two PM2.0×3.0 screws 1 in the optical dri ve bay and the four PM2.0×3.0 sc[...]

5–3 2 Maintenance and S ervi ce Guide Remo val and R eplacement Procedur es 5. T urn the notebook top-side up with the front panel to ward you. 6. Release the ZIF connector 1 to which the T ouchPad cable is connected and disconnect the T ouchPad cable 2 from the system board. 7. Release the ZIF connector 3 to which the LED/button board cable is c[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–3 3 9. Remov e the three PM2.0×8.0 screws that secure the base enclosure to the notebook. Re mov ing the T op Co ver Sc re ws 10. Swing the front edge of the top cov er up and back 1 until it detaches from the notebook. 11. Lift the top cov er straight up 2 to remove it. Re[...]

5–34 Maintenance and Se r vi ce Guide Remo val and R eplacement Procedur es 5 . 1 3 Infrar ed B oard 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Section [...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–3 5 2. Disconnect the infrared board cable 1 from the lo w insertion force (LIF) connector on the system board. 3. Remov e the infrared board 2 from the clip in the base enclosure. Re mov ing the Infrar ed Board Re verse the abo ve procedure to install the infrared board.[...]

5–3 6 Maintenance and S ervi ce Guide Remo val and R eplacement Procedur es 5. 1 4 A u d i o / U S B B o a r d 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer t[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–3 7 2. Disconnect the audio/USB board cable 1 from the system board. 3. Remov e the PM2.0×6.0 screw 2 that secures the audio/USB board to the base enclosure. 4. Remov e the audio/USB board cable from the base enclosure clips 3 through which it is routed. 5. Remov e the audi[...]

5–38 Maintenance and Se r vi ce Guide Remo val and R eplacement Procedur es 5 . 1 5 Bluetooth Board 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Section 5[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r vi ce Guide 5–3 9 2. Disconnect the Bluetooth board cable 1 from the system board. 3. Remov e the Bluetooth board 2 from the clip in the base enclosure. Re mov ing the Bluetooth Board Re verse the abo ve procedure to install the Bluetooth board.[...]

5–40 Maintenance and Se r vi ce Guide Remo val and R eplacement Procedur es 5. 1 6 Sys t e m B o a rd ✎ All system board spares kits include a disk cell R TC battery . ✎ When replacing the system board, ensure that the follo w ing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memor[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–4 1 3. Disconnect the fan cable from the system board through the memory module compartment. Disconnect ing the F an Cables 4. T urn the notebook top-side up with the front panel tow ard you.[...]

5–4 2 Maintenance and S ervi ce Guide Remo val and R eplacement Procedur es 5. Disconnect the follo wing cables from the system board: 1 Left speaker cable 2 Front panel LED board cable 3 Digital dri ve board cable 4 Right speaker cable 5 Audio/USB board cable Disconnecting the S ystem Boar d Cables , P art 1 6. Disconnect the fan cable from the [...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–4 3 7. Position the notebook with the rear panel to ward you. 8. Remov e the following: 1 T wo HM5.0×9.0 screw locks on each side of the e xternal monitor connector 2 Fi ve PM2.0×4.0 screws that secure the system board to the base enclosure 3 T wo PM2.0×8.0 scre ws that s[...]

5–44 Maintenance and S ervi ce Guide Remo val and R eplacement Procedur es 9. Position the notebook with the front panel to ward you. 10. Flex the right rear edge of the base enclosure outward until the expansion port 2 is clear of the base enclosure 1 . 11. Lift the front edge of the system board until it clears the base enclosure 2 . 12. Slide [...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–4 5 5. 1 7 S p e a ker s 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment co ver (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Sect[...]

5–46 Maintenance and Se r vi ce Guide Remo val and R eplacement Procedur es 3. Remov e the two PM2.0×4.0 1 screws that secure the left speaker to the base enclosure. 4. Remov e the left speaker 2 . Re mov ing the Left Speak er[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–4 7 5. Remov e the PM1.5×3.5 screw 1 that secures the right speaker to the base enclosure. 6. Lift the right side of the right speaker 2 , then slide the speaker to the right to remo ve it 3 . Re mov ing the Righ t Speak er Re verse the abo ve procedure to install the speak[...]

5–48 Maintenance and Se r vi ce Guide Remo val and R eplacement Procedur es 5 . 1 8 USB Digital Driv e B oard 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment co ver (refer to Section 5.6 ) c. Mini PCI compartment cov er (r[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–4 9 2. Remov e the two PM2.0×4.0 screws 1 that secure the digital dri ve board to the base enclosure. 3. Remov e the digital driv e board 2 . Re mov ing the Digital Dri ve Boar d Re verse the abo ve procedure to install the digital dri ve board.[...]

5–50 Maintenance and Se r vi ce Guide Remo val and R eplacement Procedur es 5 . 1 9 Ba se Enc losure Fans 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment co ver (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–5 1 2. Remov e the two PM2.0×8.0 screws 1 that secure the middle fan to the base enclosure. 3. Remov e the four PM2.0×8.0 screws 2 that secure the right fan to the base enclosure. 4. Remov e the base enclosure middle 3 and right fans 4 . Re mov ing the Base Enclosur e Fans[...]

5–5 2 Maintenance and S ervi ce Guide Remo val and R eplacement Procedur es 5 .20 Modem B oard 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment co ver (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Section[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r vi ce Guide 5–5 3 3. Remov e the PM2.0×3.0 screw 1 that secures the modem board to the system board. 4. Remov e the modem board 2 . Re mov ing the Modem Board Re verse the abo ve procedure to install the modem board.[...]

5–54 Maintenance and Se r vi ce Guide Remo val and R eplacement Procedur es 5 .2 1 Hea t Sink Module 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment co ver (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to S[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–5 5 2. Disconnect the fan cable from the system board 1 . 3. According to the 1, 2, 3, 4 sequence stamped into the heat sink module, loosen the four PM2.0×12.0 spring-loaded shoulder scre ws 2 that secure the heat sink module to the system board. 4. Lift the heat sink modul[...]

5–5 6 Maintenance and S ervi ce Guide Remo val and R eplacement Procedur es 5. 22 P r o c e s s o r 1. Prepare the notebook for disassembly (refer to Section 5.3 ) and remov e the following components: a. Optical dri ve (refer to Section 5.5 ) b . Memory module compartment co ver (refer to Section 5.6 ) c. Mini PCI compartment cov er (refer to Se[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–5 7 Ä CAUT I ON: The pr ocesso r release ar m is under spring tensi on. Do not let go of the arm w hen remo ving or ins talling the proces sor . Failur e to follo w this cauti on can r esult in damage to the proces sor and sy stem board . 2. Slide the tip of the processor r[...]

5–5 8 Maintenance and S ervi ce Guide Remo val and R eplacement Procedur es 4. Swing the processor socket co ver up and forward 1 . 5. Lift the processor straight up to remov e it 2 . ✎ The gold triangle 3 on the processor should be aligned in the front right corner when you install the processor. Remov ing the Processor Re verse the abo ve pro[...]

Maintenance and Se r v ice Guide 6–1 6 Spec if ica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Height F ront Rear Width Depth 4.51 cm 4.97 cm 39.79 cm 28.81 cm 1.78 in 1.96 in 15.70 in 11.34 in W eight 4.22 kg 9.3 lb Stand-alone power requirements Operating v oltage Operating current 19[...]

6–2 Maintenance and Serv ice Gui de Spe c i ficat ions Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperating 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine Random Vibration Operating Nonoperating 0.75 g z[...]

Specific ation s Maintenance and Se r v ice Guide 6–3 Ta b l e 6 - 2 17.0-inch, WSXGA+WV A Brightview Displa y Dimensions Height Width Diagonal 23.00 cm 36.80 cm 43.40 cm 9.06 in 14.49 in 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.197 × 0.197 mm 1[...]

6–4 Maintenance and Serv ice Gui de Spe c i ficat ions Ta b l e 6 - 3 17.0-inch, WXGA+WV A Brightview Displa y Dimensions Height Width Diagonal 23.00 cm 36.80 cm 43.40 cm 9.06 in 14.49 in 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.259 × 0.259 mm 1[...]

Specific ation s Maintenance and Se r v ice Guide 6–5 Ta b l e 6 - 4 Hard Drives, P ar t 1 100-GB* 100-GB* 80-GB* 80-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A secur ity [...]

6–6 Maintenance and Serv ice Gui de Spe c i ficat ions Ta b l e 6 - 5 Hard Drives, P ar t 2 60-GB* 60-GB* 40-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A secur ity 100 MB/sec ATA s e c u r i t y 100[...]

Specific ation s Maintenance and Se r v ice Guide 6–7 Ta b l e 6 - 6 Primary 12-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We ig h t 2.00 cm 15.80 cm 11.90 cm 0.34 kg 0.79 in 6.22 in 4.69 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 148. V 6.6 Ah 48 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60[...]

6–8 Maintenance and Serv ice Gui de Spe c i ficat ions Ta b l e 6 - 7 24X D VD/CD-R W Combo Drive Applicable disk Read: D VD-R, D VD-R W , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R, CD-R W Photo CD (single and multi sess ion[...]

Specific ation s Maintenance and Se r v ice Guide 6–9 Disk thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A u dio output level Line-out, 0.7 V rms Cache buff er 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword D[...]

6–1 0 Maintenance and S ervi ce Guide Spe c i ficat ions Ta b l e 6 - 8 8X D VD±R W/R and CD-R W Combo Drive Applicable disk Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, DV D - 9 , DV D - 1 0 , DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, Fo r m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD ([...]

Specific ation s Maintenance and Se r v ice Guide 6–1 1 Disk thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A u dio output level A u dio-out, 0.7 Vrms Cache buff er 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R[...]

6–1 2 Maintenance and S ervi ce Guide Spe c i ficat ions Ta b l e 6 - 9 System DMA Hard ware DMA System Function DMA0 not applicable DMA1* not applicable DMA2* not applicable DMA3 not applicable DMA4 Direct memor y access controller DMA5* A vailab le f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.[...]

Specific ation s Maintenance and Se r v ice Guide 6–1 3 T able 6-10 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natural K eyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Cone xant AC—Link A udio Intel 82801DB/DBM SM Bus Controller—[...]

6–1 4 Maintenance and S ervi ce Guide Spe c i ficat ions Hard ware IRQ System Function IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 cardbus controller IRQ12 Synaptics PS/2 touch pad IRQ13 Numeric data processor IRQ14 Prima[...]

Specific ation s Maintenance and Se r v ice Guide 6–1 5 T able 6-11 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration f o[...]

6–1 6 Maintenance and S ervi ce Guide Spe c i ficat ions I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fix ed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk co[...]

Specific ation s Maintenance and Se r v ice Guide 6–1 7 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y disk ette dr iv e controller 378 - 37F Par allel por t (LPT1/def ault) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unuse[...]

6–1 8 Maintenance and S ervi ce Guide Spe c i ficat ions T able 6-12 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB [...]

Maintenance and Se r v ice Guide A–1 A Conn ec tor P in As signm ents Ta b l e A - 1 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

A–2 Maintenance and S er v ice Gui de Connec tor P in Assignments Ta b l e A - 2 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused Ta b l e A - 3 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 S-[...]

Connec tor Pin As signments Maintenance and Se r v ice Guide A–3 Ta b l e A - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]

A–4 Maintenance and S er v ice Gui de Connec tor P in Assignments Ta b l e A - 5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

Connec tor Pin As signments Maintenance and Se r v ice Guide A–5 Ta b l e A - 6 A udio-In (Microphone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in[...]

A–6 Maintenance and S er v ice Gui de Connec tor P in Assignments Ta b l e A - 7 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel[...]

Maintenance and Se r v ice Guide B–1 B P o w er C ord Set Requiremen ts 3-Con ductor P o w er C ord Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the notebook meets the requirements for use in the country where the equipment [...]

B–2 Maintenance and S er v ice Guide P owe r Cor d Set Requirements Gen eral R eq uirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approved b y an acceptable accredited agency responsible[...]

P ow er Cor d Set Requirements Maintenance and Se r v ice Guide B–3 Count r y-Spe c ific Requ ir ements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number A u stralia EANSW 1 Au st r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap an M ET I[...]

B–4 Maintenance and S er v ice Guide P owe r Cor d Set Requirements United Kingdom BSI 1 United States UL 2 NO TES: 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conductor size . P ower cord set fittings (appliance coupler and w all plug) must bear the cert ification mark of the agency responsible f or ev aluat[...]

Maintenance and Se r v ice Guide C–1 C Sc r e w Listing This appendix provides specif ication and reference information for the scre ws used in the notebook. All screws listed in this appendix are av ailable in the Miscellaneous Screw Kit, spare part number 374744-001.[...]

C–2 Maint enance and Service Gui de Scr ew Listin g Phillips M2 .0×5 .0 Sc re w Locations Ta b l e C - 1 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Black 5 5.0 mm 2.0 mm 4.0 mm Where used: 1 F our screws that secure the hard dr ive cov er to the notebook (screws are captured on the cov er by C clips; documented in Section 5.3[...]

Scr ew Listin g Maintenance and Se r v ice Guide C–3 Phillips M2 .5×4. 0 Scr ew L ocations Ta b l e C - 2 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Silver 4 4.0 mm 2.5 mm 4.0 mm Where used: F o ur scre ws that secure the hard dr iv e frame to the hard dr iv e (documented in Section 5.3 ) mm[...]

C–4 Maint enance and Service Gui de Scr ew Listin g Phillips M2 .0×8. 0 Sc re w Location Ta b l e C - 3 Phillips PM2.0×8.0 Screw Color Qty . Length Thread Head Width Black 35 8.0 mm 2.0 mm 4.0 mm Where used: 1 One screw that secures the optical drive to the notebook (documented in Section 5.5 ) 2 Five scre ws that secure the switch co ver to th[...]

Scr ew Listin g Maintenance and Se r v ice Guide C–5 Phillips M2 .0×8. 0 Sc re w Locations Ta b l e C - 3 Phillips PM2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 35 8.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the di spla y assembly to the notebook (documented in Section 5.11 ) 2 Three screws that secure th[...]

C–6 Maint enance and Service Gui de Scr ew Listin g Phillips M2 .0×8. 0 Sc re w Locations Ta b l e C - 3 Phillips PM2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 35 8.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the displa y assembly to the notebook (documented in Section 5.11 ) mm[...]

Scr ew Listin g Maintenance and Se r v ice Guide C–7 Phillips M2 .0×8. 0 Sc re w Locations Ta b l e C - 3 Phillips PM2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 35 8.0 mm 2.0 mm 4.0 mm Where used: Ele ven scre ws that secure the top cov er to the notebook (documented in Section 5.12 ) mm[...]

C–8 Maint enance and Service Gui de Scr ew Listin g Phillips M2 .0×8. 0 Sc re w Locations Ta b l e C - 3 Phillips PM2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 35 8.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the heat sink module to the notebook (documented in Section 5.21 ) mm[...]

Scr ew Listin g Maintenance and Se r v ice Guide C–9 Phillips M2 .0×8. 0 Sc re w Location Ta b l e C - 3 Phillips PM2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 35 8.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the left speak er to the notebook (documented in Section 5.17 ) mm[...]

C–1 0 Maintenance and Serv ice Gui de Scr ew Listin g Phillips M2 .0×8. 0 Sc re w Locations Ta b l e C - 3 Phillips PM2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 35 8.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the base en closure left f an to the notebook (documented in Section 5.19 ) 2 F our screws that s[...]

Scr ew Listin g Maintenance and Se r v ice Guide C–1 1 Phillips M2 .0×3 .0 Sc re w Locatio ns Ta b l e C - 4 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Black 7 3.0 mm 2.0 mm 4.0 mm Where used: Six screws that secure the top co ver to the notebook (documented in Section 5.12 ) mm[...]

C–1 2 Mainte nance and Service Gui de Scr ew Listin g P hi l l i ps M 2.0× 3.0 Sc rew Lo c at i on Ta b l e C - 4 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 7 3.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the modem board to the notebook (documented in Section 5.20 ) mm[...]

Scr ew Listin g Maintenance and Se r v ice Guide C–1 3 P hi l l i ps M 2.0× 6.0 S crew Lo c a t io n Ta b l e C - 5 Phillips PM2.0×6.0 Screw Color Qty . Length Thread Head Width Black 1 6.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the audio/USB board to the notebook (documented in Section 5.14 ) mm[...]

C–1 4 Maintenance and Servi ce Guide Scr ew Listin g Hex S ock et HM5. 0×9 . 0 Scr ew L ock Locati ons Ta b l e C - 6 Hex Soc ket HM5.0×9.0 Screw Lock Color Qty . Length Thread Head Width Silver 2 9.0 mm 2.5 mm 5.0 mm Where used: T wo screw locks that secure t he system board to the notebook (documented in Section 5.16 ) mm[...]

Scr ew Listin g Maintenance and Se r v ice Guide C–1 5 Phillips M2 .0×4. 0 Sc re w Locations Ta b l e C - 7 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silver 10 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the LED board to the notebook (documented in Section 5.9 ) mm[...]

C–1 6 Mainte nance and Service Gui de Scr ew Listin g Phillips M2 .0×4. 0 Sc re w Locations Ta b l e C - 7 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 10 4.0 mm 2.0 mm 4.0 mm Where used: Five scre ws that secure th e system board to the notebook (documented in Section 5.16 ) mm[...]

Scr ew Listin g Maintenance and Se r v ice Guide C–1 7 P hi l l i ps M 2.0× 3.0 Sc rew Lo c at i on Ta b l e C - 7 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 10 4.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the left speaker to the notebook (documented in Section 5.17 ) mm[...]

C–1 8 Mainte nance and Service Gui de Scr ew Listin g Phillips M2 .0×4. 0 Sc re w Locations Ta b l e C - 7 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 10 4.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the digi tal drive board to the notebook (documented in Section 5.18 ) mm[...]

Scr ew Listin g Maintenance and Se r v ice Guide C–1 9 Phillips M1 . 5 ×3 .5 S cr ew Locati on Ta b l e C - 8 Phillips PM1.5×3.5 Screw Color Qty . Length Thread Head Width Silver 1 3.5 mm 1.5 mm 3.5 mm Where used: One screw that secures the ri ght speaker to the notebook (documented in Section 5.17 ) mm[...]

C–20 Maintenance and S ervi ce Guide Scr ew Listin g Phillips M2 .0×1 2 .0 Sp ring-L oaded Shoulder Scr ew L ocations Ta b l e C - 9 Phillips PM2.0×12.0 Spring-Loaded Shoulder Screw Color Qty . Length Thread Head Width Silver 4 12.0 mm 2.0 mm 6.0 mm Where used: F o ur scre ws that secure the heat sink module to the notebook (documented in Secti[...]

Maintenance and Se r v ice Guide Index–1 Ind e x 1394 port 1–6 A AC adapter, spare part numbers 3–11 , 3–18 , 3–20 AC power light 1–5 arrow keys 1–11 audio troubleshooting 2–21 audio/USB board removal 5–36 spare part number 3–5 , 3–19 , 5–36 Audio/Video Cable Kit, spare part number 3–10 audio-in (microphone) jack location [...]

Index–2 Maintenance and Se r vi ce Guide Index right-side 1–6 upper keyboard 1–12 Computer Setup Advanced Menu 2–4 Main Menu 2–2 overview 2–1 Security Menu 2–3 Tools Menu 2–4 connector pin assignments external monitor A–3 headphone A–6 microphone A–5 monitor A–3 RJ-11 (modem) A–4 RJ-45 (network) A–2 S-Video-out A–2 Uni[...]

Index Maintenance and Se r v ice Guide Index–3 spare part number 3–5 , 3–9 , 3–17 , 5–12 specifications 6–8 DVD±RW/R and CD-RW Combo Drive removal 5–12 spare part number 3–5 , 3–9 , 3–17 , 5–12 specifications 6–10 DVD-ROM drive OS not loading 2–20 precautions 4–3 E electrostatic discharge 4–4 , 4–8 Entertainment Y-c[...]

Index–4 Maintenance and Se r vi ce Guide Index hard drive activity light 1–5 hard drive bay 1–17 hard drive cover removal 5–7 headphone jack location 1–8 pin assignments A–6 headset, spare part number 3–11 , 3–15 heat sink module removal 5–54 spare part number 3–5 , 3–19 , 5–54 I I/O address specifications 6–15 infrared bo[...]

Index Maintenance and Se r v ice Guide Index–5 Miscellaneous Cable Kit, spare part number 3–10 Miscellaneous Plastics Kit components 3–7 , 3–8 spare part number 3–7 , 3–18 Miscellaneous Screw Kit, spare part number 3–18 modem board removal 5–52 spare part number 3–5 , 3–19 , 5–52 modem jack location 1–7 pin assignments A–4[...]

Index–6 Maintenance and Se r vi ce Guide Index R rear components 1–8 remote control, spare part number 3–11 , 3–15 removal and replacement preliminaries 4–1 removal and replacement procedures 5–1 right-side components 1–6 RJ-11 (modem) jack location 1–7 pin assignments A–4 RJ-45 (network) jack location 1–7 pin assignments A–2 [...]

Index Maintenance and Se r v ice Guide Index–7 flowcharts 2–5 keyboard 2–24 modem 2–26 network 2–26 nonfunctioning device 2–14 , 2–23 OS not loading 2–15 overview 2–1 pointing device 2–25 power 2–8 video 2–12 TV tuner AC adapter illustrated 3–10 spare part number 3–10 TV tuner stand illustrated 3–10 spare part number 3[...]