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HP 4120 IP Phone manual

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Table of contents for the manual

  • Page 1

    HP 4120 IP Phone User Guide[...]

  • Page 2

    Hewlett-Packard Company 8000 Foothills Boulevard Roseville, California 95747 http://www .hp.com/networking © Copyright 20 12 Hewlett-P ackard De velopment Compan y , L.P . The information contained her ein is subject to change without notice . All Rights Reserved. This document contains proprietary information, which is protected by copyright. No [...]

  • Page 3

    HP 4 120 IP Phone User Guide Contents Contents Make a Call ....................................................................................... 5 Call from the Contacts screen on your phone ......................................... 5 Call by searching for a contact using the keypad .................................... 6 Call from L ync 2010 on y[...]

  • Page 4

    HP 4 120 Phone User Guide 4 W elcome to the new world of Microsoft® Lync™ 2010 Phone Edition communications software. W ith L ync 2010 Phone Edition, you have voice communication capabilities that are not available with your traditional desk phone. Y ou can view call logs, join meetings, and make V oice over Internet Protocol (V oIP) calls. In s[...]

  • Page 5

    ENGLISH 5 HP 4 120 IP Phone User Guide Make a Call Make a Call Y ou can make calls by picking up the handset and dialing, or you can use one of the following methods: Note If the phone is locked, unlock it by select ing the L ock icon, and then selecng Unlock . Call from the Contacts screen on your phone 1. From your phone’ s home screen, sele[...]

  • Page 6

    HP 4 120 Phone User Guide Make a Call 6 Call by searching for a contact using the keypad 1. Press the numbers on the phone keypad that correspond to the contact’ s name or phone extension. For example, to find “T ony Smith,” begin pressing 8669*76484, where “*” is the space between the first and last name. 2. When you find the contact [...]

  • Page 7

    ENGLISH 7 HP 4 120 IP Phone User Guide V iew Contact Card V iew Contact Card A contact card provides details about a contact’ s availability and presence. Depending on the access level that a contact grants you, you can see the contact’ s phone numbers, schedule information, the phone number of the most recent call, and a personal note if the c[...]

  • Page 8

    HP 4 120 Phone User Guide Receive a Call 8 3. When you finish viewing the contact card, press Close . Receive a Call In addition to answering a received call, you can also redirect it to your voice mail. From the Incoming call screen, do one of the following: • T o answer a call, either press Answer or pick up the handset. • T o send the[...]

  • Page 9

    ENGLISH 9 HP 4 120 IP Phone User Guide Use Call Controls Use Call Controls Use the buttons on the phone to enable and disable the speakerphone, adjust the loudspeaker or headset volume, or mute the microphone or speaker . Note If you adjust the loudspeaker volume during an audio session, the volume setting is retained for all subsequent calls . Mut[...]

  • Page 10

    HP 4 120 Phone User Guide V iew Call Logs 10 Y our status is displayed both in L ync (on your computer) and in L ync Phone Edition (on your phone), and you can change your status from either place. T o change it from your phone, do the following: 1. From your phone’ s Home screen, select Menu , then select My Status . 2. On the My Status screen, [...]

  • Page 11

    ENGLISH 11 HP 4 120 IP Phone User Guide Check Y our V oice Mail 2. From the All Calls screen, press Menu to sort the calls. Check Y our V oice Mail If your organization has enabled voice mail, you can access your voice mail to check messages or to change your voice mail greeting. Note The voice mail indicator (the number to the bottom right of the [...]

  • Page 12

    HP 4 120 Phone User Guide Change Y our V oice Mail Greeting 12 1. Select the V oice Mail icon from your phone’ s home screen. The V oice Mail screen displays the sender’ s phone number (if available) and the time of the call. For contacts listed in your personal contacts or corporate directory , the name and contact card of the sender is also d[...]

  • Page 13

    ENGLISH 13 HP 4 120 IP Phone User Guide Manage Multiple Calls Manage Multiple Calls When you are in a call, you will see several call controls that you can use to manage multiple calls. Place a call on hold • From the In Call screen, press Hold . Answer a second call • When you are in an active call, from the Incoming call screen, press A[...]

  • Page 14

    HP 4 120 Phone User Guide Manage Multiple Calls 14 Switch between calls When you have an active call and one or more calls on hold (or if you just have several calls on hold), you will see them listed on the screen. T o navigate through the calls: 1. Use the up and down arrow keys to make your selection. 2. Press Resume . If you do not see the list[...]

  • Page 15

    ENGLISH 15 HP 4 120 IP Phone User Guide Escalate a Call to a Conference Call 2. Enter a phone number or select a contact, and then press Call . End a call • From the In Call screen, press End . Escalate a Call to a Conference Call Y ou can start a conference call during a phone call and add more participants. 1. From the In Call screen, press [...]

  • Page 16

    HP 4 120 Phone User Guide T ransfer a Call 16 T ransfer a Call Y ou can transfer calls directly to someone else, to a “parking lot,” or to your mobile phone. If you are not sure where to transfer a call, you can also consult someone before transferring a call. T ransfer a call to someone else 1. From the In Call screen, press Menu , and then se[...]

  • Page 17

    ENGLISH 17 HP 4 120 IP Phone User Guide T ransfer a Call T ransfer a call to a parking lot Note If your system is set up for it, you can park a call. This places the call on hold so that another party can retrieve it. 1. From the In Call screen, press Menu , and then select T ransfer to P arking L ot . The call is placed on hold. A notification ap[...]

  • Page 18

    HP 4 120 Phone User Guide Join a Meeting from the Calendar 18 T ransfer a call to a mobile phone From the In Call screen, press Menu , and then select T ransfer to Mobile Phone . Join a Meeting from the Calendar Y our calendar displays Microsoft® Outlook® appointments for the current day . Y ou can join a meeting from your Outlook Calendar by usi[...]

  • Page 19

    ENGLISH 19 HP 4 120 IP Phone User Guide Access Phone Settings and Help 2. From the T oday’ s Calendar screen, choose the meeting that you want to join, and then press Join . Access Phone Settings and Help Y ou can access Help and configure the following settings on your phone: • V olume • Brightness • Logging • Desk Phone Loc[...]

  • Page 20

    HP 4 120 Phone User Guide Access Phone Settings and Help 20 Access the Settings menu From your phone’ s home screen, press Menu , and then select Settings . Access all Help topics about the software on the phone From your phone’ s home screen, press Menu , and then select Help . Access Help for a specific screen From the screen you are in, pre[...]

  • Page 21

    ENGLISH 21 HP 4 120 IP Phone User Guide Access Phone Settings and Help[...]

  • Page 22

    April 2012 Manual P ar t Number 5998-2739 T echnology for better business outcomes T o learn more , visit www .hp .com/networking © Copyrig ht 2012 Hewlett-Pack ard Dev elopment Company , L.P . The information contained her ein is subject to change without notice. The only w arranties f or HP products and services ar e set forth in the expr ess wa[...]