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Gett in g S t art ed HP C ompaq Notebook P C Doc ument P art Number : 4 3 0 2 3 9-00 1 January 200 7 This guide explains ho w to set up your hardware and software, and begin using the computer in W indo ws ® . Enhanced for Accessibility[...]
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© Copyright 2007 He wlett-Packard De velopment Company , L.P . W indo ws is a U.S. registered tr ademark of Microsoft Corporation. Bluetooth is a trademark o wned b y its proprietor and used by He wlett-Packard Company under license. The information contained herein is su bject to change without notice. The only warranties for HP products and serv[...]
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Cont en ts 1 First-time setup Identify required hardware . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Set up the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3 Step 1: Insert the battery . . . . . . . . . . . . . . . . . . . . . . 1–4 Step 2: Connect the computer to external power . . . . 1–5 Step 3: Turn on t[...]
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Cont en ts 3T r o u b l e s h o o t i n g Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . 3–1 Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2 The computer is unable to start up . . . . . . . . . . . . . . . 3–2 The computer screen is blank . . . . . . . . . . . . . . . . . . 3–3 Soft[...]
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Cont en t s C Backup and recovery Safeguard your data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1 Back up the system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2 Back up specific files or folders . . . . . . . . . . . . . . . . C–2 Back up the entire hard drive . . . . . . . . . . . . . . . . . . . C–3 Ba[...]
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1 F irst - time s etup Id entif y required hardw a re T o set up the computer for the f irst time, you will need the computer , A C adapter , power cord, and the battery . ✎ Components included with the computer may v ary by re gion and by model. Getting Started 1–1[...]
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1–2 Getting Started F irs t - time setu p Component 1 Batter y 3 Po w e r c o r d 2 HP Smar t AC Adapter 4 Modem cab le (optional f or setup) ✎ Use only the included A C adapte r or one approv ed for this computer . ✎ Unless you use dial-up networking, the modem cable is optional for setup.[...]
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F irs t -time setup Set up t h e comp uter T o set up the computer , you will 1. Insert the battery into the computer . 2. Connect the computer to e xternal po wer . ✎ The battery begins to charge. 3. T urn on the computer . 4. Set up the softw are. 5. Create reco very discs (recommended). ✎ Refer to Appendix C, ” Backup and reco very ,” fo[...]
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F irs t - time setu p Step 1 : Inser t t he ba t ter y T o insert a battery: 1. T urn the computer upside do wn on a flat surface, with the battery bay to ward you. 2. Slide the battery 1 into the battery bay until it is seated. The battery release latches 2 automatically lock the battery into place. 1–4 Getting Started[...]
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F irs t -time setup Step 2 : Connec t t he com puter to e xter n al po wer ✎ Po wer cords and A C outlets vary in appearance b y region and country . T o connect the computer to external A C po wer: 1. Plug the A C adapter into the po wer connector 1 on the computer . 2. Plug the po wer cord into the A C adapter 2 . 3. Plug the other end of the p[...]
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1–6 Getting Started F irs t - time setu p When the computer recei ves A C po wer , the battery begins to charge and the battery light (on the front of the computer) is turned on. When the battery is fully char ged, the battery light is turned of f. Lea v e the computer connected to e xternal po wer until the battery is fully charged and the batte[...]
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F irs t -time setup Step 3: T urn on th e com pu ter T o turn on the computer: 1. Slide the display release latch 1 to the right to release the display . 2. Raise the display 2 . Getting Started 1–7[...]
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1–8 Getting Started F irs t - time setu p 3. Press the po wer b utton 1 . The po wer light next to the po wer button 2 and the po wer light on the front of the computer 3 are turned on, and you are prompted to begin softw are setup.[...]
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F irs t -time setup Step 4 : Set up t he softw ar e After the computer is turned on, it will go through a brief software setup. F ollo w the on-screen instructions to set up the software. Note the follo wing: ■ After you respond to the setup prompt, you must complete the entire setup process without interruption. Setup time va r i e s. ■ During[...]
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1–1 0 Getting Started F irs t - time setu p Step 5: Create reco v er y disc s (recommend ed) After setting up the computer for the f irst time, you can create a set of recov ery discs of your full factory image using HP Backup and Recov ery Manager . The reco very discs are used to start up (boot) the computer and restore the operating system and[...]
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Getting Started 2–1 2 Ne x t st ep s Install a ddition al h ard w are and soft w are Id entif y and ins tall hardw are T o see a list of hardware installed on the computer: 1. Select Start > Computer > System pr operties . 2. In the left pane, click De vice Manager . ✎ Windows includes the User Account Control feature to improve the secur[...]
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2–2 Getting Started Ne xt steps Locate an d install sof t war e The computer includes software that may be ■ Pr einstalled on your hard dri ve. T o see a list of the ready-to-use software preinstalled on the computer: 1. Select Start > All Pr ograms . 2. Double-click the program you want to open. ■ Pr ovided on a CD or D VD. T o install a [...]
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Ne xt steps Protect t h e comp u ter The information in this section is designed to protect the computer from damage caused by a virus, a security breach, a po wer surge, or unsafe operation. Protect t he com pu ter from v iruses When you use the computer for e-mail, network, or Internet access, you expose it to computer viruses that can disable th[...]
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2–4 Getting Started Ne xt steps Protect y our priv acy When you use the computer for e-mail, network, or Internet access, it is possible for unauthorized persons to obtain information about you or the computer . T o optimize the pri v acy protectio n features included with the computer: ■ K eep the operating system and software updated. Man y s[...]
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Ne xt steps Use t he com puter s afel y Å WA R N I N G : T o r educe the risk o f electr ic shoc k or damage to y our equipment: ■ P lug the po wer cor d into an A C ou tlet that is easil y accessible at all times . ■ Disconnect po wer f rom the com puter b y unplugging the po wer cor d fr om the A C outlet (not b y unplugging the pow er cord [...]
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2–6 Getting Started Ne xt steps Å WA R N I N G : T o av o id potenti al discomfo r t or burns , do not block the air v ents or place the com puter on y our lap f or ext ended per iods . Also , do not allo w the A C adapter to con tact the skin f or e xtended periods dur i ng oper ation . T he compu ter is designed t o run demanding pr ogr ams at[...]
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Ne xt steps Conn ec t to a com pu ter net w ork The computer may ha ve the follo wing networking capabilities: ■ Local area network (LAN) ■ W ireless local area network (WLAN) ■ Bluetooth® If you plan to connect the computer to a home of fice LAN or WLAN, you must ha ve a router or wireless router . Refer to the documentation included with t[...]
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2–8 Getting Started Ne xt steps Updat e y ou r s oftw ar e Most software, including the operating system, is updated frequently by the manuf acturer or provider . Important updates to the software included with the computer may ha ve been released since the computer left the factory . Some updates may af fect the way the computer responds to opti[...]
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Ne xt steps T urn of f t h e com pu ter correctly Whene ver possible, turn of f the computer by using the standard shutdo wn procedure: 1. Sav e your work and close all open programs. 2. Shut down the computer through the operating system b y clicking Start , clicking the arro w next to the Lock b utton, and then clicking Shut Down . If you are una[...]
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3 T roubleshooting T r ou bl eshooting resour ces If you experience computer problems, follo w the troubleshooting steps belo w: 1. Refer to “ Quick troubleshooting , ” ne xt in this chapter . 2. Access additional information about the computer and W eb site links through Help and Support. Select Start > Help and Support . ✎ Although many [...]
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T roubleshooting Q uic k troub leshootin g T h e comp uter is un ab l e to star t up T o turn on the computer , press the power b utton. When the computer is turned on, the po wer light is turned on. If the computer and the po wer light are not turned on when you press the po wer b utton, adequate po wer may not be a v ailable to the computer . The[...]
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Tr o u b l e s h o o t i n g T h e comp uter s c reen is bl ank If the computer is on b ut the screen is blank, the computer may be in the Sleep state or in Hibernation or may not be set to display the image on the computer screen. T ry the suggestions below to resolv e the issue: ■ T o exit Sleep or Hibernation, briefly press the po wer button. [...]
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T roubleshooting Soft war e is fun c tioning a bnormally If the software becomes unresponsi ve or responds abnormally , restart the computer by clicking Start , clicking the arro w next to the Lock b utton, and then clicking Restart . If you cannot restart the computer using this procedure, refer to the next section, “ The computer is turned on b[...]
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Tr o u b l e s h o o t i n g T h e comp uter is turned on b ut not res p on din g If the computer is turned on, b ut not responding to software or ke yboard commands, turn of f the computer b y using the standard shutdo wn procedure: 1. Sav e your work and close all open programs. 2. Shut down the computer through the operating system b y clicking [...]
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T roubleshooting T h e comp ut er is unusua lly w arm It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be ov erheating because a ve nt is blocked. If you suspect that the computer is ov erheating, allo w the computer to cool to room temper ature. Then be sure to ke ep all v[...]
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Tr o u b l e s h o o t i n g A n e xtern a l d e vi ce is n ot worki n g If an external de vice does not function as expected: ■ T urn on the de vice as instructed in the device user guide. Some de vices may not be powered b y the computer , and must be turned on before the computer is turned on. ■ Be sure that ❏ All de vice connections are s[...]
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T roubleshooting The ho m e wi rel es s n et w ork co nn e c t ion is not w orking If a home wireless network connection is not w orking as expected: ■ Be sure that the wireless light on the computer is on. If the light is of f, press the wire less b utton to turn it on. ■ Be sure that the computer wireless antennae are free from obstructions. [...]
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Tr o u b l e s h o o t i n g Help an d Sup por t If the preceding questions and solutions did not address your problem, access Help and Support by selecting Start > Help and Support . In addition to providing information about your operating system, Help and Support provides ■ Information about the computer , such as model and serial number , [...]
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T roubleshooting Prepar e to con tac t C ustom er C are For the f astest possible resoluti on of your problem, ha ve the computer and the follo wing information a vailable when you call or e-mail: ■ Product name located on the display or ke yboard. ■ Serial number (s/n) listed on the service tag. ❏ The service tag label is on the bottom of th[...]
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A Notebook tour ✎ Components included with the computer may v ary by re gion and model. The illustrations in this appendix identify the standard features included on most computer models. Getting Started A–1[...]
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Notebook tou r To p c o m p o n e n t s Component 1 P ower light 6 Caps loc k light 2 P ower b utton 7 Num loc k light 3 Inf o Center button 8 V olume mute button 4 Wireless button 9 V olume scroll zone 5 Presentation b utton - Finger print reader A–2 Getting S tarted[...]
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Notebo ok tour Key s Component 1 esc key 4 Windows applications k e y 2 fn key 5 Embedded numeric ke ypad 3 Windows logo k ey 6 Function k eys Getting Started A–3[...]
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Notebook tou r Po i n t i n g d e v i c e s Component 1 P ointing stick 3 Right pointing stic k button 2 Left pointing stic k button A–4 Getting S tarted[...]
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Notebo ok tour Wir eless an tenna e (sel ec t models only) On select computer models, at least 2 wireless antennae send and recei ve wireless de vice signals. These antennae are not visible from the outside of the computer . For wireless re gulatory notices pe rtaining to your region, refer to the Re gulatory , Safety and En vir onmental Notices lo[...]
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Notebook tou r Fr ont com ponen ts Component 1 Wireless light 4 Drive light 2 P ower light 5 Displa y release latch 3 Batter y light Rea r c o m po n e n t s Component 1 RJ-45 (network) jack 2 Security cable slot A–6 Getting St arted[...]
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Notebo ok tour Righ t -sid e com ponents Depending on model, features may v ary . Refer to one of the illustrations belo w . Component 1 PC Card slot 6 Extern al monitor por t (select models only) 2 1394 por t 7 Ve n t 3 A udio-out (headphone) jack 8 Doc king connector 4 A udio-in (microphone) jack 9 Smar t card reader (select models only) 5 USB po[...]
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Notebook tou r Left -side com ponents Component 1 P ower connector 4 Ve n t 2 RJ-11(modem) jack 5 Optical drive 3 P owered USB por t 6 Optical drive light (select models only) A–8 G etting S tarted[...]
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Notebo ok tour Bot tom componen ts Component 1 Speaker 6 Hard drive ba y 2 Memor y module compar tment 7 Business card holder 3 V ents (3) 8 Mini Card compar tment 4 Batter y release latches (2) 9 Bluetooth® compar tment 5 Batter y ba y Getting Started A–9[...]
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B Conn ec t to t he In ternet from y our hom e The computer includes hardware and softw are that allo ws you to connect to the Internet. Before you can access the Internet, you must ■ Choose an Internet service provider (ISP). ■ Choose the type of Internet connection you want, such as broadband, wireless, or dial-up, and connect the hardware. ?[...]
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Connec t to the Internet f r om y our home Use t he Ne w Connec tion Wizard Y ou can use the Ne w Connection W izard to connect to the Internet ■ If you already ha ve an account with an ISP . ■ If you ha ve a disc from an ISP . ■ If you do not ha ve an Internet account and w ould like to select an ISP from the list provided within the wizard.[...]
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Connect to the I nternet fr om your home C hoose t h e t ype of Internet conn ec tion There are 3 basic types of Internet connection: ■ Br oadband: High-speed Internet access is av ailable through ❏ Cable modem ❏ Digital Subscriber Line (DSL) ❏ Satellite ❏ Other services For broadband access, additional hardw are and/or software must be p[...]
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C B ac k up an d reco v er y HP Backup and Recov ery Manager provides se veral ways to back up the system and to recov er optimal system functionality . ✎ HP installed dri vers, utilities, and programs can be copied to a CD or to a D VD using the HP Backup and Recove ry Manager . ✎ Formatted D VD±R W and D VD±R W double-layer discs are not co[...]
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Back up and r eco very B ac k up t h e sy s tem Using HP Backup and Recov ery Manager , you can ■ Back up specif ic files and folders. ■ Back up the entire hard dri ve. ■ Back up modif ications since your last backup, using HP system recov ery points. ■ Schedule backups. B ac k u p s pec ific fil es or f ol ders Y ou can back up specif ic f[...]
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Back up and reco very 5. Click Next . 6. Click Back up selected files fr om most common locations (Recommended) . – or – Click Adv anced Backup (Experienced users) to access adv anced f iltering techniques. 7. Click Next . 8. Follo w the on-screen instructions. B ac k u p t he en tire hard driv e When you perform a complete backup of the hard d[...]
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Back up and r eco very 6. Select the location for the backup files, and then click Next . 7. Select the Protect data access with password check box, and then type your password in the Pa ss wor d and Conf irm boxes. ✎ This step is optional. If you do not want to password-protect your data access, clear the Protect data access with password check [...]
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Back up and reco very T o create and schedule a system recov ery point: 1. Select Start > All Programs > HP Backup & Reco ve ry > HP Backup and Recov ery Manager . 2. Click Next . 3. Click Back up to protect system settings and important data f iles , and then click Next . 4. Click Cr eate or manage Recov ery Points , and then click Ne[...]
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Back up and r eco very Rec ov e r t he sys te m HP Backup and Recov ery Manager analyzes the hard dri ve and creates a dedicated hard dri v e rec ov ery partition on the hard dri v e large enough to store a cop y of the full factory image. Y ou choose whether you want to store that cop y on the recov ery partition, on another dri ve, or on e xterna[...]
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Back up and reco very Create reco v er y disc s (hig hly r ecommen ded) After setting up the computer for the f irst time, you can create a set of recov ery discs of the full factory image, using Reco very Media Creator in the HP Backup and Recov ery Manager . The recov ery discs are used to start up (boot) the computer and recov er the operating s[...]
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Back up and r eco very T o create a set of recov ery discs: 1. Select Start > All Programs > HP Backup & Reco v ery > HP Backup and Recov ery Manager . 2. Click Next . 3. Click Create factory softwar e reco very CDs or D VDs to r e cover the system (highly r ecommended) , and then click Next . The “Recov ery Media Creator” page ope[...]
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Back up and reco very Pe r f o r m a r e c o v e r y P er forming a reco v er y from the reco v er y disc s T o perform a recov ery from the reco very discs: 1. Back up all personal files. 2. Insert the first reco very disc into the optical dri ve and restart the computer . 3. Follo w the on-screen instructions. P er forming a reco v er y from th e[...]
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Back up and r eco very Initia ting a reco v ery from t he hard driv e recov er y par tit ion T o initiate a recov ery from the hard dri ve reco ve ry partition: 1. Back up all personal files. 2. Restart the computer , and then press f11 before the W indows operating system loads. 3. Click a recov ery option, and then click Next . 4. Follo w the on-[...]
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D Spec ifi ca tions The follo wing sections provide information on the computer operating en vironment specifications and po wer specif ications. Opera ting env ironment The operating en vironment information in the following table may be helpful if you plan to use or transport the computer in extreme en vironments. Factor Metric U .S. T emperature[...]
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Spe cifica tio ns Rated inp ut po w er The po wer information in this section may be helpful if you plan to tra vel internationally with the computer . The computer operates on DC po we r , which can be supplied b y an A C or a DC power source. Although the computer can be po wered from a standalone DC po wer source, it should be po wered only with[...]
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1394 port, identifying A–7 A AC adapter connecting 1–5 identifying 1–2 altitude specifications D–1 antennae, wireless A–5 antivirus software 3–4 audio-in (microphone) jack, identifying A–7 audio-out (headphone) jack, identifying A–7 B battery charging 1–6 identifying 1–2 inserting 1–4 battery bay, identifying A–9 battery lig[...]
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Inde x computer turn off 2–9 turn on 1–7 computer viruses 3–4 connect the computer to external power 1–5 connecting to a computer network 2–7 connectors docking A–7 power A–8 cord, power connecting 1–5 identifying 1–2 Customer Care 3–9 D data, safeguarding C–1 devices, external, troubleshooting 3–7 display release latch, ide[...]
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Inde x K keys embedded numeric keypad A–3 esc A–3 fn A–3 function A–3 Windows applications A–3 Windows logo A–3 L labels, service tag 3–10 LAN (local area network) 2–7 latches battery release A–9 display release A–6 left pointing stick button, identifying A–4 lights battery 1–6 caps lock A–2 drive A–6 num lock A–2 opti[...]
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Inde x ports 1394 A–7 external monitor A–7 USB A–7 , A–8 power running the computer on battery 1–6 , 1–7 turning on computer 1–8 , 3–2 power button, identifying A–2 power connector 1–5 identifying A–8 power cord connecting 1–5 identifying 1–2 power lights identifying A–2 , A–6 on, off 1–8 , 3–2 power surge 2–4 Pr[...]
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Inde x traveling with computer environmental specifications D–2 troubleshooting display problems 3–3 external device problems 3–7 overheating problems 3–6 resources 3–1 Sleep or Hibernation problems 3–3 software problems 3–4 virus problems 3–4 wireless network problems 3–8 turn off computer 2–9 turn on computer 1–7 , 3–2 U u[...]