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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of HP 8000s, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of HP 8000s one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of HP 8000s. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of HP 8000s should contain:
- informations concerning technical data of HP 8000s
- name of the manufacturer and a year of construction of the HP 8000s item
- rules of operation, control and maintenance of the HP 8000s item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of HP 8000s alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of HP 8000s, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the HP service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of HP 8000s.
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
HP Designjet 8000s Printer series User's Guide[...]
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Page 2
Legal notices The information contained in thi s document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the impl ied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or [...]
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Table of contents 1 Introduction Using this guide ........... ........ ......... ......... ....... ........ ......... ......... ......... ......... ......... ........ ..... .. ......... ...... ... 2 Introdu ction .. ......... ..... ......... ........ ........ ..... ......... ........ ...... ........ ......... ....... ...... ........ ...... 2 How do[...]
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Page 4
Set the ta ke-up reel win ding dire ct ion ..................... .................. ........................ ....... 46 Define t he take-up reel win ding mode ....... ............. ........... ........ ............ ............ ....... 47 Load media on to the take-up reel . .............. ............ ......... ............... ............ ........[...]
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Page 5
Adjust heater and p rint mode settings ........... .......... ........... .................... ........... .................... ...... ... 1 27 8 The pr oblem is… (troublesho oting topics) The problem is… (checklist) .......... ........ ......... ......... ......... ........ ........ ....... ........ ........ .......... ..... ........ 1 32 A pr[...]
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Page 6
11 Tell me about media Storing media ...... ............ ......... ............ ............ ........ ............ ............. ........ ............ ......... ... ........... .. 153 Dispo sing of me dia ... .......... ......... ....... ......... ......... ......... ....... .......... ........ ........ ......... ........ .. ... .......... 153 Usin[...]
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Page 7
Color st ripe set ting (COLO R STRIPE) ................... ...................... .......................... 1 77 Printhead height setting (PH HEIGHT VAL) ............ ........... .......... ......... ........ ......... 177 Bidirectional prin t position adjustmen t (BIDIR DEF VALUE) ..... ................. ......... ... 177 Bidirectional print posi[...]
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Acoustic w arning (BEEP) .... ........ .......... .......... ......... ......... .......... .......... ....... .......... 191 BOOT ver sion display (BOOT VERSION ) ... .......... .......... ........ .......... ......... .......... .. 191 Firmware version display (PRINTER FW VER) .. .... ....... ..... ......... ........ ..... ......... ..... 192 Mai[...]
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Norme s de séc urité (Ca nada) .. ................... .................. .................... ................... .. 214 DOC st atemen t (Canada) ......... .......... ............ .............. .......... ............ ............ ........ 214 Korean EM I statem ent ...... ............ .......... ............ ........... ............. ......... [...]
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x ENWW[...]
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1 Introduction ● Using this guide ● The printer's main comp onents ● The printer's front p anel ● Safety prec autions ● Handling precautions ENWW 1 Introduct ion[...]
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Using this guide This guide is or ganized into the follo wing chapters . Introduction This chapter provides a brief introduction to the printe r and its documentation for n ew users. How do I … These chapte rs help you to carry out various proce dures su ch as loading media or cha nging an ink cartridge. Many of the se procedures are illustrated [...]
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Page 13
Front view 1. Printer front panel. 2. Media lever. 3. Carriage height lever. 4. Media cutter. 5. Front cover. 6. Ink service station. 7. Carriage maintenance station. 8. Cleaning kit drawer. 9. Wheel lock. 10. Waste ink bottle. 11. The HP Designjet 8 000s Take-Up Re el Kit (Q6681A) is an optio nal accessory that can b e ordered separately. ENWW The[...]
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Page 14
Rear view 1. Roll holder. 2. Ink cartridge station. 3. Media lever. 4. Documentation holder. 5. Print er powe r socket . 6. Printer powe r on/o ff switch . 7. 100 V / 2 00 V alternation switch. 8. USB port. 9. Exhaust attachments. The heaters The printer includes three he aters for fixing and stab ilizing the pr inted image on th e media. Each he a[...]
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1. Media roll. 2. Pressure roller. 3. Rear heater (prehe ats the media). 4. Grid roller. 5. Carriage. 6. Front cover. 7. Print heater (dries the ink an d stabilizes the prin ted image). 8. Front heater (fixes the ink on to the media). WARNING! Do not touch h eater sur faces in the me dia path . Thi s may caus e burns. The printer's front panel[...]
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The front panel ha s the following components: 1. The Data light is off when the pr inter is not receiving data, and flashing when data is being received. 2. The Error light is off whe n there is no pr inter error, flashing to warn of an error conditi on that requires operator intervention, an d on when th ere is a serious in ternal error. 3. The I[...]
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15. The ONLINE ke y switches the p rinter online or offline, and p rovides access to menu groups. 16. The Power ke y turns the prin ter on or off. Safety precautions The following symbo ls are used in this manual to ensure th e proper use of the p rinter and to p revent the printer from being damaged. Follow the in structio ns marked with these sym[...]
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● Do not operate printer within 8 meters (25 feet) of open flames, spar ks, or other sources o f ignition. Do not smoke within 8 meters ( 25 feet) of the p rinter. ● Install and operate the printer in a well-ventilated area. ● The printer insta llation must meet all applica ble regula tions on the emissions of vo latile organic compounds in t[...]
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Page 19
Handling precautions These precautions ar e recommended to avoid da mage to your printer and its components. Power supply ● Use the power supply voltage specified on the nameplate. ● Check the printer electrical o utlet for proper po lari ty and grounding before connecting printer. Failu re to do so may result in fire and electric shock hazar d[...]
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● Use only an HP Waste Ink Bottle. The bottle m ust be installed according to instru ctions or waste ink may overflow. An HP Waste Ink Bottle must always be installed before turning the printer ON. Automatic and manual service cycles produce waste in k that must be contained in an HP Waste Ink Bottle. Do not remove the cap from its tether to the [...]
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2 How do I… (basic operation topics)? ● Connect to a computer ● Turn the po wer on/off ● Check the firmware version Connect to a computer This section describes syst em configuration and cable connec tion procedures. NOTE Before connecting or disconnectin g t he USB Cable, turn the printer O FF. System config uration (connec tion example) T[...]
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Page 22
Connect a USB cable as follows: 1. Disconnect the USB cable from the rear of your printer if it is already co nnected. 2. Pres s the POWER ON/OFF key (1) on th e front panel to turn the prin ter off. NOTE Only turn off the prin ter while PRINTER READY is displayed on the front panel except in an e mergency. Do not turn off the printer while INITIAL[...]
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Page 23
5. Connect the USB cable ( 2) to the USB co nnector (1) at the rear of the p rinter. 6. Attach the USB cable with the two cabl e clamps a t the r ear of the pr inter. 7. Power on th e printer us ing the power switch (1 ) at the rear. ENWW Connect to a computer 13 How do I… (basic operation to p ics ) ?[...]
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Page 24
8. Pres s the POWER ON/OFF key (1) on th e front panel to turn the printer on . 9. Follow the instr uctions on your compu ter in order to select the printer. Turn the power on/off WARNING! Use the power supply voltage specifie d on the nameplate. Be sure the printer is well-grounde d. Failure to gr ound the printer may re sult in electrical shock, [...]
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Page 25
Turn on the printer 1. Power off the printer using the power switch at the r ear of the printer, and plug one e nd of the supp lied power cable (1) into the socket of th e printer. Inser t the other end of the cable in to an electrical o utlet. WARNING! Avoid overloading the printe r’s electrical outlet with multip le devices. Use only the electr[...]
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Page 26
3. Pres s the POWER ON/OFF key (1) on th e front panel. When you press po wer on, the printer performs a power-on se lf-diagnostic te st and the following messages are displayed on the front panel. (If a 64" media roll is loa ded). NOTE Only turn off the prin ter while PRINTER READY is displayed on the front panel except in an e mergency. Do n[...]
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Page 27
WARNING! The printer has an in ternal clo ck which allo ws it to automatic ally wash t he printheads, flushin g some ink through the pr intheads, wh ich keeps the printh eads in good condition. The p rinter automatically washes the printheads regularly a fter the last pr inting process. If the print er is switc hed Off for a long period, this proce[...]
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Page 28
Check the firmware version To check the firmware ver sion on your pr inter do the following: 1. Pres s the ONLINE key to take the printe r online. 2. Pres s the SHIFT key to display the SETUP menu. 3. Pres s the key to select the SETUP menu. 4. Scroll to PRINTER FW VER and pre ss OK. NOTE For information on firmware upda tes and installation instr [...]
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Page 29
3 How do I load/unload media This section describes h ow to load and remove med ia in the printer. ● Install a media ro ll in the printe r ● Remove a media r oll fro m the printer ● Replace a jammed media roll ● Load a cut sheet ● Use the media edge gu ards ● Use the media cutter ● Use the take-up reel ENWW 19 How do I load/unloa d me[...]
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Page 30
Install a media roll in the printer CAUTION Do not touch heater surfaces in t he media path. This may cause b urns. Handle media rolls with care. They can be heavy and difficult to move in confined spa ces. In some cases, two peop le should move and install media rolls. Dropping a media roll co uld cause personal injury or da mage to the printer. N[...]
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Page 31
To install a media r oll: 1. Insert one spacer (2) onto each roll stop (1). 2. Insert the ro ll stops into each end of the media core. CAUTION The roll may be very long; re st the roll hori zontally on a ta ble and insert the two roll stops (1 , 2). Two pe ople may be req uired to handle an d load the roll. ENWW Install a media roll in the printer [...]
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3. Turn the blue kn ob (1) clockwise to tight en the roll stops insid e the media core. 4. Remove the spacer from both ro ll stops. 22 Chapter 3 How do I load/unload media ENWW How do I load/unlo ad media[...]
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5. At the rea r of the printer , loosen the sto p screw (1) and position the left (3) and right (2) media ro ll holders so th at the roll sto ps on each e nd of the roll can be p laced on the holders. NOTE Before lifting the roll of media onto the me dia r oll holders, decide if you want to pr int on the media face up or face down. Media can be fed[...]
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7. Tighten the stop screw (1) on th e left media roll holder so that the roll doe s not move sideways. 8. Open the fr ont cover (1). 24 Chapter 3 How do I load/unload media ENWW How do I load/unlo ad media[...]
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9. Slide the media edge guards to e ach end of the platen. NOTE Position the media edge guards (1 ) after lo ading the media. See How do I… Use the media edge g uards . 10. Close the front co ver (1). ENWW Install a media roll in the printer 25 How do I load/unloa d media[...]
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Page 36
11. Slide the cutter (1) and media clips (2) ou t of the media path so that they can be accessed to cut the printed media and to avoid damage to the le ading edge of the media. 12. At the re ar of the pr inter, lift th e media lever (1). 13. If there is unequ al pressure on the left (1 ) and right (2 ) edges of th e media when fe eding the media in[...]
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Page 37
If the pinch wh eels do not app ly the same pressure on both edges, then do the following: a. Reposition the media so that the pre ssure is equ al at both edges of the media: ● Lower the med ia le ver; ● Loosen th e stop screws on the media holde rs; ● Adjust the position of the r oll left or right along the support b ar; ● Tighten th e sto[...]
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Page 38
b. Use the pressure rele ase lifters to equaliz e the pressure at the edges of the media; ● Pull out the pressure release lifter (1) of the re quired pinchw heel (2); ● Example of when the pressure rele ase lifter needs to be pulled out to rele ase unequal pressure from the Pinchwheel a t the edge of the med ia; 28 Chapter 3 How do I load/unloa[...]
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● Example of when the pre ssure releas e lifter does not need to be pulle d out to release unequal pressur e from the Pinchw he el at the edg e of the media; 14. Feed the media until a beep so unds from the media feeder (abou t 200 mm). NOTE It is a good practice to feed the media th rough the media path until it almost touches the floor because [...]
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Page 40
15. Take up any excess media by re winding the roll stop (1) on the media r oll. This will help to make sure there is even tension across the width of the media and av oid skew. 16. Lower the media lever (1) to the required media pressu re position, low p ressure or no rmal pressure. For details, see How do I… Increase/redu ce pressure on media .[...]
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18. Adjust the media e dge guards right (1) a nd left. 19. Close the front co ver (1). To complete the load ing procedure, follow the front pan el instructions. 20. Confirm the position of the media edge gu ard and press the OK key. 21. Select media roll. a. Select ROLL using the or ke ys. b. Press the OK key to confirm. 22. Select a media type. EN[...]
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Page 42
a. Select the media type with the or key. The following preset media types are available to choose from: ● PAPER ● Glossy ● Matte ● Banner ● BLT_B (Backlit) b. Press the OK key to confirm . NOTE If you wish to select a media type that is cur rently not availab le, then you will need to create a new media type. c. Select the NEW MEDIA ENTR[...]
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Page 43
Remove a media roll from the printer CAUTION Do not leave the printer fo r long periods with out media loaded because the a utomatic Printhead.washing procedu re will not operate if no media is loaded and could lea d to expensive Printhead replacement. To remove a media ro ll from the printer: 1. Lift the media lever (1). 2. Take up any excess medi[...]
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Page 44
3. Remove the media ro ll (1) from the printer. CAUTION Handle media rolls with care. They can be heavy and difficult to move in confined spaces. In some cases, two people should move and install media rolls. Dropping a media roll could cause personal injury or damage to the printer. 4. Turn the blue kn ob (1) anti-clockwise to loo sen the roll sto[...]
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Page 45
5. Remove the roll stops left (1) and right (2) from each end of the media core. CAUTION The roll may be ve ry long; rest the roll h orizontally on a table an d remove the two roll stop s. Two people may be required to ha ndle and unload the roll. Replace a jammed media ro ll To replace a jammed media roll, see The problem is… A p rinthead crash [...]
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Page 46
2. Slide the med ia edge guards ( 1) to each e nd of the platen. NOTE Position th e media edge gua rds after loading th e media. 3. Close the front cover (1 ). 36 Chapter 3 How do I load/unload media ENWW How do I load/unlo ad media[...]
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Page 47
4. Slide the cutter (1) and media clips (2) out of the m edia path so that they can be acce ssed to cut the printed media and to avoid d amage to the leading edge of the media. 5. At the rea r of the prin ter, lift the media lever (1). ENWW Load a cut shee t 37 How do I load/unloa d media[...]
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Page 48
6. When installing the cut sheet in the p rinter, align th e ed ge of the cu t sheet (2) to the right o f the guide line (1). 7. Feed the cut sheet (1) until a be ep sounds from the media feeder (about 200 mm). NOTE If you have problems loading media, feed t he media into the printer by hold ing both edges of the media. Take care that the media doe[...]
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Page 49
8. Lower the media lever (1). 9. Open the fro nt cover (1). 10. Adjust the media edg e guards (1). ENWW Load a cut shee t 39 How do I load/unloa d media[...]
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11. Close the front cover (1 ). To complete the loading procedure , follow the fro nt panel inst ructions. 12. Confirm the position of the media edge g uard and press the OK key . 13. Select cut sheet. a. Select SHEET using the or keys. b. Press the OK key to confirm . 14. Select a media type. a. Select the media type with the or key. The following[...]
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b. Press the OK key to confirm. NOTE If you wish to select a media type that is currently not avai lable , then you will need to create a new media type. c. Select the NEW MEDIA ENTRY option using the or key and press OK . See How do I… Manage media types . Press the CANCEL key to return to the SELECT MEDIA menu. 15. Set the len gth of the media [...]
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Page 52
NOTE When using the media edge guards, the right and left marg ins increase from 5 mm to 10 mm. You need to activate or deactivate use of the med ia edge guards on the front panel. To access the MEDIA REG menu: 1. Pres s the ONLINE key. 2. Pres s the key to see MEDIA REG m enu options. 3. Select the media that you want to use or no t use the media [...]
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Page 53
Tip If necessary, when the Front Panel displa ys the “Printer Read y” message, feed media through the printer usi ng the key. You can also use the FORM FEED me nu to feed medi a through the printer. Do not pull the media manually through the printing path . This may skew the media loaded in the printe r. After cuttin g the media you can rewind [...]
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Page 54
2. Rotate th e cutter (1 ) so th at the ar row is poin ting in the direction of the me dia that you want to cut. 3. Insert th e cutter (1) with the arr ow pointing to wards the media. 44 Chapter 3 How do I load/unload media ENWW How do I load/unlo ad media[...]
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Page 55
4. Secure both edges of the media using th e media clips (1) on the left and right side, making sure that the media is not hanging lo osely. 5. Slide the cutter (1 ) across the media. The media will be held securely by the media cli ps (2). Tip After cutting the media you can re wind excess media by using the REWIND option the key or the REWIND men[...]
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Page 56
There are four tasks required to comp lete loading of media on the take- up reel: The first part of attaching a roll to the take-up reel is attaching the end of the roll (by tape) to the core tube supplied with the take-up reel. You can also use an empty ca rdboard tube. Both types of core must be the same le ngth as the roll you are using. ● Set[...]
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Page 57
NOTE When printing without using the take-up reel, make sur e the media or printing surface is not damage d or folded by the take-up reel sensor. Define the take-up reel winding mode The take-up reel supports two winding modes; tension winding and loose winding. NOTE Normally the LOOSE winding mode is recommended. NOTE Use the TENSION winding mode [...]
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Page 58
Load media on to the take-up reel If you are using a two-inch cardboa rd core, make sure you remove the core a daptors installed on the take- up reel hu bs as follows: 1. Remove the ad aptor ring (1) fr om the take -up reel right e nd plate. 2. Insert th e adaptor ring into the cor e adaptors on ea ch take-up reel hu b and turn anti-clockwise to re[...]
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Page 59
3. Pull to release the cor e adaptors (1). 4. Insert the core adaptors into the take-up re el right and left e nd plates and turn clockwise to secure . When atta ching prin ting material to the take-up reel: ● Check the leading edge of your media. If it is not evenl y cut or if it is skewed, tr im the printing material. ● Check that the media i[...]
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Page 60
● Make su re the ta ke-up core is push ed firmly into b oth media hub s. ● If you ne ed to fee d more pr inting materia l from th e printer, press the ONLINE key and then the SHIFT key to display the FORM FEED option. Hold do wn the key to feed med ia. 1. Loosen the stop screw (1) on the le ft take -up reel assembly (2) and adjust the position [...]
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Page 61
3. Slide the left take-up reel assembly (1) to inser t the left media hub in to the core tube and tighten the stop screw (2) on the left take-u p reel assembly. 4. Load roll media into the printer ● Lift the media lever (1) ● Load the media ● Lower the media lever 5. Feed the media into the prin ter using the FOR M FEED menu on the front pane[...]
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Page 62
6. From the rear of the prin ter, tape (1) the edge of the media onto the core tube on the take -up reel. Tape on both e dges and in th e center (1). NOTE Make sure the media is attached to the correct side of the tub e. You may wind the media over the core tube for anti-clockwise winding, or und er the c ore tube for clock wise winding. Attach the[...]
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Page 63
8. Check the position of the take-up reel switch (1 ). 1. Take-up re el off 2. Winding for printing on the insid e of the roll 3. Winding for printing on the ou tside of the roll 9. Place the tension bar in the botto m pos ition on the take-up re el as follows: a. At the fr ont of the p rinter, lift the media lever (1). ENWW Use the take- up reel 5[...]
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Page 64
b. Lower the ten sion bar (1) to the bottom position. As you lower the tension bar, it will pull the ex tra media needed for the bottom position throu gh the media p ath. c. At the front o f the printer, lower the media lever (1) . You now n eed to perfor m media advance calibration . See How do I calibr ate my pr inter Take-up re el horizontal ali[...]
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Page 65
Print the take-up reel print a s follows: 1. When the "Printer Ready" message appear s on the Front Panel, press th e ONLI NE key to tak e the Printer offline. 2. Press the SHIFT key twice and se lect the ADJUST menu using the key. 3. In the ADJUST submenu, scroll to TEST PRINTS and press the ENTER key. 4. In the TEST PRINTS menu sc roll [...]
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Page 66
If the pattern on the left edg e of the media is not aligned with the groove when the patter n on the right edge is aligned, use the take-up reel h eight screw (1 ) to adjust the take -up reel height up (2 ) or down (3). Only the left side of th e take-up reel can be adjusted up or down. Adjust the height of the take-up reel as follows: 1. If the t[...]
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Page 67
4 How do I… (printing topics) ● Perform a manual form fee d/rewind ● Use manual nesting ● Increase/reduce pressur e on media Perform a manual for m feed/rewin d This section describes how to manually feed or rewind media through the printing p ath, for example befor e and after cutting media. By using these automatic features, you red uce t[...]
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Page 68
Alternatively, when the “Printer Ready” messag e is shown on the Front Panel, do one of the following: 1. Hold down the key to fe ed media forwards th rough the prin ting path. While the key is pressed, the roll m edia advances. If cut sheet is load ed, it is discharged. 2. Hold down the key to rewin d the media. While the key is pressed, th e [...]
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Page 69
3. Hold down the key to rewind the media. While the key is pressed, the roll media rewind s. Now you need to position the printhead carriage so that printing starts in the b lank area beyo nd the image that was printed previously. NOTE When moving the pr inthead carria ge, make sure that you leave a su fficient margin between the image that was pr [...]
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Page 70
Lower the media lever at the fro nt or back of t he printer to increase the pressure o n the media. 1. Low pressure. 2. Nor mal pressu re. 60 Chapter 4 How do I… (pr inting topics) ENWW How do I… (printing top ics)[...]
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Page 71
5 How do I… (ink topics) This section describes in k cartridge topics an d printhead he ight adjustment for the printer . ● Replace an ink cartridge ● Change the prin thead height Replace an ink cartridge CAUTION Always use Genuine HP Ink Cartridg es. These have been designed for high-quality imaging performan ce and reliable prin ter operati[...]
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Page 72
To replace an empty in k cartridge: 1. Remove an ink cartrid ge (1) from the printer. 2. The following message is displayed. XX: Ink name (K: Black, Lm: Light magenta, Lc : Light cyan, C: Cyan M: Magenta Y: Ye llow) 3. Insert a new ink cartridge (1) into th e printer. Change the printhead height You can in crease or red uce the printhe ad height de[...]
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Page 73
To change the printhead height: 1. Press the ONLINE key. 2. Press the SHIFT key to display the PH. MAIN menu. 3. Press the key to enter the PH. MAIN menu. 4. Scroll to PH HEIGHT ADJ on the front pane l and press OK to confir m. The following message is displayed. The carriage moves to the carria ge maintenance area an d the following message is d i[...]
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Page 74
6. Open the carriage main tenance cover (1). 7. Loosen the pr inthead carria ge fixing screws (1) at left and right. 64 Chapter 5 Ho w do I… (ink topics) ENWW How do I… (ink to pics)[...]
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Page 75
8. Change the height of the printhead carr iage as follo ws: lift the printhead ca rriage height levers (1) to lower the pr intheads, or lowe r the printhead carriage he ight levers to lift the pr intheads. 9. Tighten the prin thead carriage fixing screws (1). ENWW Change the printhea d height 65 How do I… (ink topics)[...]
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Page 76
10. Close the carriage maintenance cove r (1) and close the front cover (2). To change the printhead heigh t on the front panel: 1. Pres s the ONLINE key. 2. Pres s the key to display the MEDIA REG menu. 3. Scroll to the PH HEIGHT VAL option and press the OK key. 4. Select NORMAL or HIGH , according to the mechanical chan ge you have made, and pre [...]
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Page 77
6 How do I maintain the printer This section describes th e regular inspection and mainte nance proced ures to be performed by users. ● Regular maintenance guide ● Daily maintenance ● Wiper liquid bottle replace ment ● Wiper sponge replacement ● Wiper blade replacement ● When returning to the printer after being switched off for an exte[...]
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CAUTION The printer has an internal clock which allows it to wash the printheads au tomatically, flushing some ink through the p rintheads, whic h keeps the printheads in go od condition. The printer automatically washes the printheads regularly after th e la st printing proce ss. If the printer is switched off or media is not loaded, this process [...]
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Category Inspection/Maintenance See To leave the printer in or return it from a power off state of more than four w eeks Contact HP Support. Other A service call error message will be displayed on the front panel. Contact HP Support. Daily maintenanc e WARNING! Failure to perfor m daily maintenance pr ocedures may result in damage to your printhead[...]
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Capping unit cleaning This cleaning proced ure will remove any dr i ed ink and particles from th e capping unit. 1. Open the cleaning kit drawer (1). 2. Remove the HP 780 Cap Cleaning Kit fro m the drawer. NOTE The HP 790 Cap Cle aning Kit can also be used. The HP 790 Cap Cleaning Kit comes with swabs only (no rollers). 1. Cap cleaning liquid. 2. C[...]
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3. Put on dispo sable latex or Nitrile(R) safe ty gloves. 4. Clip a new cap clea ning roller onto the cap cleaning ha ndle. 5. Dip the cap cle aning roller (1) into the cap cleaning liquid (2). CAUTION Make sure that you use the cap cleaning liquid and not the wiper cleaning liq uid to clean the capping unit, otherwise y ou could cause damage to th[...]
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CAUTION Some types of media are prone to cock ling in the area adjacent to the heaters if left stationary for any length of time. Con sequently it is g ood p ractice to feed app roximately 20 cm of media th rough the prin ter befor e starting the ca p cleaning to avoid any possible damage to the printh eads that could be caused by them tou ching an[...]
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b. Clean each cap (1) by rolling over the cap ten times each. 14. If the caps ar e still not clean, or there are particles ar ound the edge s, then clean as follows: a. Dip a new cleaning swab (1) into the cap clea ning liquid (2). CAUTION Make sure that you use the cap cle aning liquid and no t the wiper cleaning liquid to clean the cap ping unit,[...]
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b. Clean the top outside edges and the upper surfac es of all six caps. 15. Close the right mainte nance cover (1 ). 16. Close the front cover (1 ). The printh ead carriage will re turn to the right maintenance a rea (home position) automatically. 74 Chapter 6 How do I maintain the printer ENWW How do I maint ain th e prin ter[...]
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NOTE Use the NOZZLE PRINT to check tha t there are no pr inthead nozzles out after cap cleani ng. ENWW Daily maintenance 75 How do I maintain the printer[...]
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Wiper liquid bottle replacement NOTE When the wiper liquid ha s been installed fo r some time the liquid will n o longer be clear. This is quite normal because the liquid be comes ti nted as it is used to clea n the wiper blade . Wiper liquid ensures that the wiper blade can correc tly cle an the printheads. The wiper liquid level should be checked[...]
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6. When the following message is displayed, open th e front cover (1). 7. Open the right main tenance cover (1). ENWW Wiper liquid bottle repla cement 77 How do I maintain the printer[...]
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8. Carefully lift the e mpty wiper liquid bottle from the wipe r liquid holde r enough to make sure any remaining liquid drains into the prin ter. NOTE It is recommended that you put on the glo ves that came with the HP Wiper Clea ning Kit. WARNING! Make sure that the wiper liqu id does not d rip onto other pa rts of the printer. 9. Remove and disc[...]
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11. Remove the wiper liquid bottle cap (1). 12. Make sure that the plastic seal (1) is well positioned in the hole of the wip er liquid dispenser cap . 13. Insert the wi per li quid di spenser cap (1). ENWW Wiper liquid bottle repla cement 79 How do I maintain the printer[...]
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14. Place the wipe r liquid bottle in the wiper liquid ho l der and pu sh it firmly down to ensure it is fu lly engaged. 15. Close the right mainte nance cover (1 ). 80 Chapter 6 How do I maintain the printer ENWW How do I maint ain th e prin ter[...]
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16. Close the front co ver (1). The following message is displa yed on the fron t panel: 17. Select YES and press the OK ke y to co nfirm replace ment. ENWW Wiper liquid bottle repla cement 81 How do I maintain the printer[...]
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Wiper sponge replacement The wiper sponge ensures that the wiper blad e can co rrectly clean the printheads. The wip er sponge shou ld be replaced app roximately every six months or whe n the following message is displayed: NOTE Please contact HP Support to obtain the Wi pe r Sponge Repla cement Kit co ntaining the new wiper sp onge and wiper liq u[...]
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6. When the following message is displayed, open th e front cover (1). 7. Open the right main tenance cover (1). ENWW Wiper sponge re placement 83 How do I maintain the printer[...]
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8. Carefully lift the e mpty wiper liquid bottle from the wipe r liquid holde r enough to make sure any remaining liquid drains into the prin ter. NOTE It is recommended that you put on the glo ves that came with the HP Wiper Clea ning Kit. WARNING! Make sure that the wiper liqu id does not d rip onto other pa rts of the printer. 9. Remove and disc[...]
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11. Tilt the wiper sponge tray to empty any excess liquid into the drainage tray. 12. Open the carriage ma intenance cover, remove th e wiper spong e (1) and close the cove r. ENWW Wiper sponge re placement 85 How do I maintain the printer[...]
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13. Insert a new wiper spo nge. 14. Remove the wiper liquid bottle cap (1) from the new bottle supplied in the Wiper Sponge Replacement Kit. 15. Make sure that the plastic seal (1) is well positi oned in the hole of the wiper liquid disp enser cap. 86 Chapter 6 How do I maintain the printer ENWW How do I maint ain th e prin ter[...]
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16. Insert the wi per li quid di spenser cap (1). 17. Place the wiper liqu id bottle in the wiper liquid hol der and push it firmly down to ensure it is fully engaged. ENWW Wiper sponge re placement 87 How do I maintain the printer[...]
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18. Close the right mainte nance cover (1 ). 19. Close the front cover (1 ). The following messag e is di splayed o n the front p anel: 20. Select YES a nd press the OK key to confirm replacement. Wiper bl ade replacemen t The wiper blade cle ans the printheads. Re place the wiper bla de every three months or when the follo wing message is displaye[...]
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CAUTION The use of safety glasses and gloves is recommen ded when performing clean ing and maintenance operations. Always use Genu ine HP Cleaning and Maint enance Kits. Th ese have been design ed for maintaining hig h-quality imaging perfor mance and reliable pr inter operation. Usin g non-HP supplies may cause poor print qu ality, printer malfunc[...]
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7. Open the right mainten ance cover (1). 8. The wiper blade (1) is located on t he left in the maintenance area. 90 Chapter 6 How do I maintain the printer ENWW How do I maint ain th e prin ter[...]
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9. Using the tweezers (1), remove the wiper blade as fo llows: a. Pull the bottom of the wiper blade (2) to release. b. Pull the wiper blade out from its slot from the top. ENWW Wiper blade repla cement 91 How do I maintain the printer[...]
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10. Take a new wiper bla de from the cleaning kit drawer. CAUTION Hold the wiper blade (1) from th e bott om ru bber edge. Do not touch the top edge (the blade). 11. Using the tweezers, inse rt the wiper blade as fo llows: a. Insert th e wiper b lade into it s slot so that the bottom edge can be ta ken b y the tweezers from below the slot. 92 Chapt[...]
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b. From below the slo t, pull the wiper blade down so that it is fully inserted. 12. Close the right maintenance co ver (1). ENWW Wiper blade repla cement 93 How do I maintain the printer[...]
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13. Close the front cover (1 ). The following messag e is di splayed o n the front p anel: 14. Select YES a nd press the OK key to confirm replacement. When returning to the printer after being switched off for an extended period (l ess than two weeks) WARNING! Never switch off the printer wi thout follow ing the correct procedur es. Even with the [...]
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CAUTION Do not open or close the front covers or change the position of levers while the cleaning proc ess is being performed or the operation may have to be restar ted from the beginning. This will result in the waste of the cleaning li quid. If the cleaning pro cess has to be restarted, new cleaning liquid cartridg es will be needed. 1. Press the[...]
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CAUTION Never switch off the pr inter without follo wing the correct procedu res. Even with the storage liquid installe d, never leave th e printer off for more than 4 weeks. L eaving your printer off for more than 4 weeks can cause permanent damag e that cannot be repaired. In all other cases make sure you obser ve the appropriate mainten ance gui[...]
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8. When the front p anel displays the waste ink bottle warn ing message, check whethe r the waste ink bottle is present and ma ke sure it is empty. CAUTION Your waste ink bottle shoul d be empty. Have available an empty waste ink bottle. 9. Press the OK key once the waste ink bottle h as been checked and follow the instruction s on the front panel.[...]
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7. When the front pane l displays the waste ink bottl e warning message, ch eck whether the waste ink bottle is p resent and is not full. Check the waste ink b ottle and press the OK key. 8. The Ink Charge p rocess starts. Check whether the wa ste ink bottle is present a nd is not full. Check the waste in k bottle and pre ss the OK key. When the in[...]
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4. Scroll to the CAP CLEANING option using the key and press OK to se lect. 5. Press OK again to confirm your selectio n. The carriage will automatically move to the left side of the printe r so that the capping unit can easily be accessed. The front p anel displays CARRIAGE MOVING — PLEASE WAIT . CAUTION Some types of media are prone to cockling[...]
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7. Open the carriage main tenance cover (1). 8. Clean the carriage b ase with a soft cloth. 9. Close the carriage maintenance cove r (1) and close the front cover (2). The printh ead carriage will re turn to the right maintenance a rea (home position) automatically. NOTE Use the NOZZLE PRINT to check that there are no p rin thead nozzle s out after[...]
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CAUTION Turn off the printer be fore startin g to cle an the fr ont cover and media feed. 1. Unload media fr om the printer. 2. Open the front cover. 3. Using a damp cloth, clean the front cover. 4. Using a damp cloth, absorb ink deposits on the media feed. 5. Remove dust using a va cuum cleaner. Clean the platen You should plan to clean your print[...]
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4. Use a soft cloth (3) slightly dampened with a lcohol to wipe off loosened ink deposits (2) fro m the platen (1). CAUTION Do not use commercial cleaners or ab rasive cleaners. Do not wet the pla ten directly because you will leave to o much moisture behind. 5. If there are ink d eposits in the vacuum holes on the platen (1), clean th em using com[...]
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Waste ink bottle replacement WARNING! The HP Waste Ink Bottle has been specific ally designed to contain waste ink from the printer. It is designe d to work with the prin te r’s waste ink quantity tracking system to aler t the user when the bottle is full. It provides sa fe handling and disposal of waste ink when sealed with its attached cap. Use[...]
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The waste ink bottle should b e replaced as follows: 1. Lift the splash guard (1) sufficiently to remo ve the w aste ink b ottle. . 2. Carefully pull out the waste ink bo ttle (1), taking ca re not to spill any on the printer or on the floor. 3. Securely close the ca p (1) on the waste ink bottle. 104 Chapter 6 How do I maintain the printer ENWW Ho[...]
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4. Take an empty waste ink bottle and undo the cap (1). 5. Install the empty waste ink bottle (1) making sure th at the dra inage tube is fu lly inserted in the bottle and the splash guard lowered. 6. The front panel will request you to reset the waste ink counter. 7. Select YES and press the OK key to rese t the Wast e Counter . ENWW Waste ink bot[...]
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Normal printhead re covery Tip With the printer in ONLINE state, you can press the OK key to acces s the PH RECOVERY option . To perform printhead recover y: 1. Pres s the ONLINE key. 2. Pres s the SHIFT key to display the PH. REC menu. 3. Pres s the key to enter the PH. REC menu. 4. Pres s the OK key to se lect the PH RECOVERY opti on. 5. Pres s t[...]
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7. Make sure that the waste ink bo ttle is not fu ll, and the n press the OK key again. NOTE Cleaning may take several minutes. 8. When cleaning is completed, the PH RECOVERY option is d isplayed. 9. Press the key to re turn to the offline mode . ENWW Normal printhead recovery 107 How do I maintain the printer[...]
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Print the nozzle print pat tern Use the nozzle print patter n to check that all printh ead nozzles are working corre ctly. Perform the NOZZLE PRINT every day before using your printer. NOTE Use the nozzle print pattern to check tha t all printhead nozzles are working correctly a fter cap cleaning or any major servicing task. To print the nozzle pri[...]
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6. Once the NOZZLE PRINT has finished, verify that it does not contain any missing patterns indicating printhead nozzle s that are not working correctly. ENWW Print the nozzle pr int pattern 109 How do I maintain the printer[...]
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110 Chapter 6 How do I maintain the printer ENWW How do I maint ain th e prin ter[...]
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7 How do I get the best image quality ● Test the image quality ● Interpreting the print quality ● Manage media types ● How do I calibrate my pr inter ● Adjust heater an d print mode settings Different types of media may give better image quality based on specific mech anical and electrical settin gs in your printer. To optimize image qual[...]
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Test the image quality To check the overall image quality, use an image that you have pr inted on other occasion s with satisfactory results. If the image quality is satisfa ctory, no ca lib rations are required . If the image qu ality is not satisfactory, then you may need to a djust the media ty pe settings. Also use the Nozzle print to check tha[...]
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Interpreting th e print qu ality Below are exa mples of the print r esults you may see in your test print an d the recommended action. If the print quality is satisfactory , you can print on the media without ch anging printer or he ater settings. If you see banding in one colo r (in the black colo r in the image above), then there are printhead no[...]
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printe r . Banding may be present in th e form of white lines (as in the image above) , or in the form of darker lines. If you still see banding in all colors after perfo rming the calibrations, th en try adjusting the heate r temperature and/or print mode settings. Se e How do I… Adjust heater and print mode settings . Manage media types You can[...]
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7. Select a media number using the and keys. NOTE If the number on the r ight is followed by an asterisk (*), the number displayed already contains med ia type information. 8. Press the OK key to confirm . 9. Press the OK key to create the new media type. Create a new media type Tip We recommend that you do not modify the preset media types that ca[...]
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5. Select a media type number using the and keys, and press the OK key. NOTE If a number is not available , then a new media type with that n umber has already been created. Select anoth er number. 6. Pres s the key and the OK key to define the name of the new media type. 7. Define the name of the new media type u sing the and keys to select the ch[...]
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5. Scro ll to th e media t ype opt ion you w ant to m odify by using t he and keys. 6. Press the OK key to modify the value. 7. Press the OK key to confirm. The message below will only be displayed for newly created media types. 8. Press the OK key to create media type 01 and the * (asterisk) indicates that the media type has already been create d.[...]
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How do I calibrate my printer You can adjust the mechanical and electrical settin gs of your printer based on a series of printe d patterns. These patterns allow you to calibrate your printer setti ngs for the media you are using. Based on the resu lts of these patte rns, you can optimize the perform ance of your printer. Calibrate media ad vance Y[...]
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Selectable print mode s are: ● NORMAL — standard and high speed print modes (7 20 x 720 dpi – 8 passes). ● H-QUAl — high quality print mode ( 720 x 720 dpi – 16 passes). ● H-DENS — high density print mode (720 x 720 d pi – 16 passes). ● DRAFT — draft print mode (3 60 x 720 dp i – 4 passes) . ● FINE DRAFT — fine draft pri[...]
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Five patterns are printed in 0.5 % steps in a range of 99.00 % to 101.00%. ● A — Dark line s are visible; the value is too low. ● B — No lines are visible; the value is correct. ● C — Light lines are visible; the va lue is too high. NOTE Select a mean valu e if the media advan ce va lu e is differen t in every c olor. If you have an ima[...]
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13. Press the key, and then the OK key to display the med ia advance calibratio n value. 14. Enter the media advance adjustment value, an d press the OK key. Set a numeric value with the and keys. NOTE Select a mean value if the media a dvance v alue is d ifferent in ev ery co lor. If you have an image that uses one particular color, then set the v[...]
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To set the printhead to p rinthead adjustment value: 1. Select ADJUST and pr ess the OK key. 2. Select YY PH TO PH VAL and pr ess the OK key. 3. Select the printhea d color to be ad justed, and pre ss the OK key. 4. In the p rinthead adjustmen t patt ern, id entify the value where the vertical black line a nd the color printhead lines are perfectly[...]
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2. Press the OK key to st art printing. To set the bidirectio nal printing adju stment: 1. Select ADJUST and press the OK key. 2. Select BIDIRECTION DEF and press the OK key. 3. Select the printhead color to be adjus ted, and press the OK key. 4. In the prin thead adjustment pattern , identify the va lue where two ver tical lines for the same pri n[...]
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Select the number you want to change by using the and keys and ch ange the numer ic value using the and keys. Printhead nozzle position adjustment Use the p rinthead nozzle positio n te st pattern s to calibrate the printhe ad nozzle positions. To print the printhead nozzle position pattern: 1. In the TEST PRINTS menu scr oll to the NOZZLE POS ADJ [...]
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4. A. For each printhead line, iden tify the value where t he reference printhea d is a ligned. In this example image, for the Magenta line the correction valu e is 1 (indicated as A in th e image). To set printhead n ozzle position adjustment values: 1. Select ADJUST and press the OK key. 2. Select NOZZLE POS VAL and pr ess the OK key. 3. Select t[...]
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● H-DENS — high density p rint mode (720 x 720 dp i – 16 passes). ● DRAFT — draft print mode (3 60 x 720 dpi – 4 pa sses). ● FINE DRAFT — fine draft print mode (540 x 7 20 dpi – 6 passes). ● 3 TIMES — high quality, h igh density prin t mode (720 x 7 20 dpi – 24 passes). 126 Chapter 7 How do I get the best image quality ENWW [...]
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Adjust heater and print mode settings If you see ba nding in all colors an d you have alre ady performed media advance calibra tion, then you can try adjusting the heater temperature and pr int mode settings. Banding in all co lors may be caused by the following factors: ● Small print dot size: hea t will cause a smalle r dot si ze. The higher yo[...]
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6. To change th e option setting displayed, p ress the OK key. 7. Using the and keys, select a print mode that places less ink on th e media and incre ases the number of passes. Parameters: ● NORMAL — standard and high speed print modes (720 x 720 d pi – 8 passes) — ink usage 100%. ● H-QUALITY — high quality print mode (720 x 7 20 dpi ?[...]
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If the image quali ty still does not impr ove, we recommend that you change the media. ENWW Adjust heater an d print mode settin gs 129 How do I get the best image q ualit y[...]
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130 Chapter 7 How do I get the best image quality ENWW How do I get the best image q ualit y[...]
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8 The problem is… (troubleshooting topics) This section describes troubleshooting for the printer . If the problem cannot be so lved, contact your dealer or our service center. ● The problem is… (checklist) ● A printhead crash ● Ink cartridge is not installed ● Ink cart ridge is not d etected ● Ink cartridge is n ear expiration date ?[...]
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The problem is… (checklist) Before d eciding that the re is a seriou s probl em with the printer , check the following items. Sympto m Items to be checked Corrective measures No power Power cable connection Check that the power cabl e is correctly plugged into the power outlet. Power supply to the outlet Supply power to the power outle t. Power s[...]
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Sympto m Items to be checked Corrective measures Poor print quality Media type Check for improvement by changing the settings of the heater temperature, print mode, RIP, etc. If there is no improvement, check that the media is supported. Replace the medi a with another type. See How do I get the best image quality Ink type For best results, use gen[...]
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A printhead crash Clear printhea d crashes by follo wing the instructio ns on the front panel. 1. A front pane l instruction is displayed. X : printhead crash type 1 or 2 (See The pro blem is… An error message ). 2. Lift the media lever and front cover (1), and move the carriage (2) out of the wa y. 134 Chapter 8 The problem is… (troublesho oti[...]
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3. Remove the media (1). NOTE Take care not to dama ge the printheads whe n removing any media between the printhead carriage and the printing platen. 4. Check there are n o obstacles in the carriage pa th and the media p ath, and cl ose the front cove r (1). 5. The carriage will move to its home position. 6. Load media ag ain (See How do I load/un[...]
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Ink cartridge is not installed 1. The front pane l displays the following message. XX: Ink name (K: Black, Lm: Light magenta, Lc : Light cyan, C: Cyan M: Magenta Y: Ye llow) 2. Replace the ink car tridge (see How do I… Replace an ink cartridge ). Ink cartridge is not detected 1. The front pane l displays the following message. XX: Ink name (K: Bl[...]
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2. See Tell me abou t… Replacing an in k cartridge for instru ctions on how to procee d. If you press the OK key, the following message is displayed: 3. See Tell me abou t… Replacing an in k cartridge before proceeding. An error message If the ERROR lamp lights, check the message displayed on the front pan el. There are fou r types of error mes[...]
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Problem: an unreco verable err or has occu rred in the printhead . Solution: contact HP Suppo rt. Make a note of the error message displayed o n the front panel. Service error messages Problem: an err or has occurre d that require s printer maintenance. Solution: contact HP Suppo rt. Make a note of the error message displayed o n the front panel. O[...]
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Waste ink bottle is not installed 1. The following front panel message is displa yed. The waste ink bo ttle is n ot installed . 2. Insert a new waste in k bottle into the prin te r and install the waste ink bottle co ver. See How do I maintain the printe r — Waste in k bottle replace ment. Waste ink bottle is full Problem: the w aste ink bottle i[...]
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Solution: load media. See How do I load /unload media . Problem: you ha ve set an invalid media size (less than 29 7 mm wide or 64 inch wide or more). Solution: set the correct size. See How do I load/unlo ad media . Problem: there is media skew. Solution: reload the media (see How do I load/un load media ). Skew may be caused by ink deposits on th[...]
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Problem: the e nvironment tempe rature is not within the operatin g temperature rang e for the printer. Solution: use th e printer within its operatin g temperature range (15 °C to 30 °C). The problem is an abnormal sound If your printer makes an unusu al sound, contact HP Support. ENWW The problem is an abn ormal sound 141 The problem is… ( tr[...]
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142 Chapter 8 The problem is… (troublesho oting topics) ENWW The problem is… ( troublesho otin g to p ics )[...]
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9 The problem is print quality This section explains how to solve print qu ality problems. Sympto m Possible cause Corrective measure A blank sheet of media is printed or the printed image is faded. The printer did not receive data. Check print data. The environment conditions do not meet the printer specifications. Use the printer in the specified[...]
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Sympto m Possible cause Corrective measure Parts of a printed image are missing even after printhead cleaning is performed repeatedly. The nozzle is clogged. Wash the printheads. See How do I… Clean ink system Poor print quality cannot be improved even when the cleaning is performed. The cap or wiper blade is s tained. Clean the cap and change th[...]
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10 Tell me about… (basic knowledge topics) This chapter provides necessary infor mation to operate the printer . Familiarize yourself with the basics of the printer before reading the r est of this Guide. ● Tell me about oper ating conditions ● Tell me about th e power supply ● Tell me about fron t panel messages and printer state ENWW 145 [...]
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Tell me about operating conditions This section describes the operating conditions for the pr inter. Instal lation spa ce Make sure that ther e is sufficient space arou nd the printer for the repla cement of frequently used parts, for printing output and for ventilation. In ad dition, leav e the maintenance space indicate d below for service repair[...]
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Places where the printer must not be installed Do not install the printe r in places that are: ● In direct sunlight. ● Subject to vibr ation. ● Excessively dusty. ● Subject to extreme changes in tem perature or humidi ty conditions. ● Near an air con ditioner or a heate r. ● Places where th e printer may get wet. ● Subject to direct a[...]
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The HP Designjet High Speed Dryer The optional HP Designjet High Speed Dryer (Q6667A) dries images as they are printed . See Tell me about… Ordering accessories Exhaust atta chment The exhaust attachment a llows for the attachment of exhaust ho ses to the printer. Tell me about front panel messages and printer state This section describes front p[...]
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When the OK key is pr essed in the onlin e mode, th e printhea d recovery menu is displayed. Online state (print mode) display The printer is printing. Online state (print pause mode) di splay The printer is paused. Print stop and resume ONLINE The Online LED flas hes Press the OK key in the print pause mode to start the printhead cleaning. Print c[...]
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SHIFT SHIFT Three-second in tervals or SHIFT Three-second in tervals or SHIFT Then the printer returns to online idle mode. Offline (m enu mode) display Menus can be op erated in offline mode. SHIFT SHIFT 150 Chapter 10 Tell me about… (basic kno wledge topics) ENWW Tell me about… (basic knowled g e to p ics )[...]
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The arrow keys give access to menus. When the OK key is pr essed in the menu mode, the CLEANING menu ap pears. Shutdown state display The printer is shutting down. ENWW Tell me about front panel messages and printer state 151 Tell me about… (basic knowled g e to p ics )[...]
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152 Chapter 10 Tell me about… (basic kno wledge topics) ENWW Tell me about… (basic knowled g e to p ics )[...]
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11 Tell me about media ● Storing media ● Disposing of media ● Using media ● Handling prints ● Other precautions Choosing the correct med ia type for your needs is an essential step in ensur ing good print quality. Fo r best printing resu lts, use only reco mmended media, whos e reliability and perfor mance have bee n developed and thoroug[...]
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Using media ● Avoid changes to room conditions and allow media to adapt to room conditions out of the packaging for 3 ho urs or more b efore printing . ● Low humidity may cause cur ling of media and high h umidity may cause wrinkling. Use media in the r ecommended temperature a nd humidity conditio ns (about 23 °C and 50% R.H.). ● Do not use[...]
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12 Tell me about the ink system ● Ink Cartridges ● Replacing an ink cartridge ● Ink cartridge storage and disposal ● HP 780 Waste Ink Bottle ● HP Cap Cleaning Kit with Roller ● HP 780 Wiper Cleanin g Liquid ● HP Cleaning Swabs ● HP Ink System Stor age Kit ● HP Ink System Cleanin g Kit Ink Cartridges The printer's six ink cart[...]
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1. Yellow 2. Magenta 3. Cya n 4. Bla ck 5. Light magenta 6. Ligh t cyan WARNING! Ink inside the ink cartr idge is combustible. Do n ot expose or store near o pen flames, sparks, or o ther sources of ignition. WARNING! Do not swallow ink. I f swallowed, do not induce vomiting and seek immediate medical attention. 156 Chapter 12 Tell me about the ink[...]
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Replacing a n ink cartridge You can che ck the ink leve l at any tim e by accessing the INK menu and p ressing the key. Info rmation on each ink ca rtridge is displayed at th ree-second intervals. The front pan el warns you whe n a cartridge's in k level is lo w or when a cartridge is empty. You are recommended to r eplace the empty cartridg e[...]
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WARNING! Avoid contact between ink a nd skin, eyes, and clothing. Immediately wash skin with soapy water. Remove clothing soaked with ink from conta ct with skin. Use an approved eye wash station if ink is splas hed into eye s and consult a doctor if necessary. If an appr oved eye wash station is u navailable, flush eyes with cold water and con sul[...]
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HP Ink System Storage Kit The HP 780 Ink System Storage Kit is used to prot ect the ink tubes and printhea ds when the printer is switched off for le ss than 4 wee ks. The HP 780 Ink System Storage Kit co ntains six ink system storage liquid cartridges. HP Ink System Cleaning Kit The HP 780 In k System Cleaning Kit is used to try to recover the pri[...]
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160 Chapter 12 Tell me about the ink system ENWW Tell me about the ink system[...]
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13 Tell me about waste management Disposing of waste It is the printe r owner’s respon sibility to ensure th at wa ste is dispos ed of in accordance with all local, state and federa l regulations. There are register ed waste management companies t hat have been auth orized by local authorities to manage waste collection and disposal an d that wil[...]
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There are normally two types of waste disposal serv ices. The most suitable service will depend on your waste volume production: ● Bottle by bottle a nd pick up on call : this may be th e best o ption for low volume prod uction to avo id the overheads related to arr anging and ensuring se cure temporar y storage. You can order these bottles (1) a[...]
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General recom mendations ● The HP 780 Waste Ink Bottle is specifically designed to resist chemical interaction with wa ste ink. Do not use any other kind of container or bottle to co llect the liquid. Consult yo ur waste management company to ensure you are following correct and safe pro cedures. ● Do not dispose of materials via th e sanit ary[...]
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164 Chapter 13 Tell me about waste management ENWW Tell me about waste mana g ement[...]
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14 Tell me about… (menus) This chapter outlines the u ser menu structure and ope rations. ● Menu operations ● The INK menu & messages ● The MEDIA menu ● The MEDIA REG menu ● Media advance calibration ● The PH. MAIN menu ● The PH. REC menu ● The F EED op tion ● The REWIND option ● The PRI NTER me nu ● The ADJUST menu ● [...]
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Menu operations When the ONLINE key is pressed in the on line idle mode, the printe r enters offline mod e. A menu group appears o n the front panel a nd menu operatio ns are enabled. SHIFT SHIFT Menu structure The front panel menu has the follo wing structure: ● Menu group — this men u is displayed at the fi rst level. Some menus have sever al[...]
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3. To change the option setting displayed, press the OK key. 4. Select a setting with the and keys. Select 01 : FIN E . 5. Press OK key to confirm the paramete r and return to step 2. To define a value The following example describes the MEDIA ADV. VALUE in the ADJUST menu. 1. Select a menu with the arrow keys. Select the ADJUST m enu with the key.[...]
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5. Change the value using the and keys. NOTE To see the full list of characters availabl e, refer to the list of char acters b elow. 6. Press the OK key to confirm the va lue and return to step 2. Character list Character code group SHIFT , SHIFT Character , Symbols space, !, “,#,$,%,&,',*,+,-,.,/,:,;,<,=,>,? ,@,[,],^,_,{,|,} Numer[...]
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The INK menu & messages This INK menu is used to display ink information or r eplace the ink. When the key is pressed, information on each ink ca rtridge is displayed at th ree-second intervals. XX: Color name — K, Lm, Lc, Y, M, and C. YYY: Amount of ink remaining. ZZ/ZZ/ZZ: Manufacturing dat e of the ink cartridg e NOTE If the following mess[...]
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To access the MEDIA menu: 1. Pres s the ONLINE key. 2. Pres s the key to see media information. Media roll: Cut sheet: Nest: XXXXXX: media type YYY: media width ZZZ: media length Pres s the CAN CEL and keys to display the main menu in offline state. Pres s the ONLINE key to take the printe r online. Pres s the OK key to change media setting s. The [...]
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2. Press the key to see MEDIA REG menu options. Selecting a medi a type number (SE LECT MEDIA) Select the media type number yo u intend to mo d ify or create . You can choose from 01 to 20. Parameters: media type number (01 to 20). NOTE All changes to settings in the MEDIA REG menu will apply to the media that you select or cre ate in the SELECT ME[...]
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Dry time value (DRY TIME VALUE) Use this optio n to define the amoun t of time the pr in thead carriage pauses between printing passes for the selected media type. Parameters: t hree-digi t time in sec onds. The front panel display asks the user to wait while a countdown re adout shows how much drying time remain s. Print mode setting (PRINT MODE) [...]
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Parameters: ● BIDIR — Bidirectional printing gives h igher printing speeds with slightly lower image quality. ● UNIDIR — Unidirectional printing gives lower printing speeds but hig her image quality. Flatten time (FLATTEN TIME) The printing conditi ons may affect the media when the printer has not pr inted for some time, and pr int quality [...]
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Parameters: ● YES — the edge gu ard is used. ● NO — the edge guard is not use d. Media advance mode (MEDIA ADV MODE) Use this option to set a media advanc e mode for the selected media type. Parameters: ● FWD ONLY — Media is fed through th e printer in the standard way. ● BACK & FWD — This setting checks that the media moves fre[...]
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Leading edge mode (L EADING EDGE) This optio n allows you to define ho w the pr inter d ete cts the positio n of the media whe n it is loaded or to make media settings o n the front panel. NOTE This setting is not a pplied when you use the take-up reel. Parameters: ● NORMAL — Detects the leadin g edge of th e media when you replace o r load the[...]
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Parameters: 15 °C to 55 °C, or ** to turn the heater o ff. NOTE For Celsius/Fahrenheit conversions: F = (9 × C / 5) + 3 2 C = 5 × (F - 32) / 9 NOTE This value will only be a pplied if the HEATER PREF option is set to HEAT PANEL . Initial temperature setting for th e print heater (PRINT HEATER T) Use this option to set the printe r platen h eate[...]
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NOTE For Celsius/Fahrenheit conversions: F = (9 × C / 5) + 32 C = 5 × (F - 32 ) / 9 NOTE This value will only be applied if the HEATER PREF option is set to HEAT PANEL . Color stripe setting (COLOR ST RIPE) A color stripe is printed on all plots. This ensures th at all p rinthead nozzles are used in all prin ts, even if the printed image does not[...]
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YY : Ink color XXXXXX: Medi a type Display order: K -> Lm -> Lc -> Y -> M -> C Parameters: sign (+/-), value (-32 to +31) Bidirectional print position fine adjustment (BIDIR FINE VALU E) For th e selected m edia type, use this o ption to f ine adju st the position of all th e printheads when using bidirectiona l printing in FINE prin[...]
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lines. Use th e BACK ADJUST VAL option to eliminate these lines. Select this mode when using media that is sensitive to the he ater temperature, su ch as PVC. Ho wever, these lines may shift depending on the media. In such a case, use the START & END or DURING PRINT2 modes. When DURING PRINT2 is selected, se parator lin es are generate d in the[...]
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Parameters: ● SOFTWARE — Setting s in the R IP take p riority. ● FRONT PANEL — Settings in the printer front pan el take priority. Print mode preference (PRINT MODE PREF) Use this option to define printer front panel priority o r software RIP priority fo r print mode settings for the selected media type . If you select soft ware RIP prio ri[...]
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Set remaining media (SET REMAINING MEDIA) Use this option to set the amount of media left for the media type you ar e loa ding. Use this option if you are using a roll of media that is of a different length to the roll (of the same media type) that was previously loaded. Parameters: ● YYY — Length in meter s or feet. Printhead temperature res t[...]
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Defaul t values for media types Your printer comes with a set of factor y-installed media types. Except for media type 01, you can modify or delete all o ther media types. The table below lists t he defau lt values for the factory-installed med ia types. NAME PAPER (01) Glossy (02) & Matte (03) Banner (04) & BLT_B (Backlit) (05) MEDIA ADV. [...]
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Media advanc e calibration print Select MEDIA ADV PRINT to print a calibration pattern that w ill indicate optimal media advance valu es. Two patterns are available: the ROUGH pattern prin ts a media ad vance pattern in 0.25 % steps betwe en 99.0 and 101.0 %; the DETAIL pattern prints a media advance patt ern in 0.1 0% steps starting from the curre[...]
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● FINE DRAFT — fine draft print mode (540 x 7 20 dpi – 6 passes). ● 3 TIMES — high quality, h igh density prin t mode (720 x 7 20 dpi – 24 passes). Media back feed adjus tment value Use this option to set the value for media ba ck feed that you obtained fro m the back feed adjustment pattern . Parameters: ±200 0 pulse (±5 mm) 1 pulse [...]
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Parameters: n one. Replace wiper blade (REPLACE WIPER BLADE) Use this option to lift the wiper blade so that you ca n replace it. Parameters: n one. Replace wiper clean ing liquid (REPLACE WIPE LIQUID) Use this option to lift the wiper blade so that you ca n replace it. Parameters: n one. Replace wiper sponge (REPLACE WIPE SPONGE) Use this option t[...]
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Printhead height (PH HEIGHT ADJ ) Use this menu option to adjust the printhea d height. See Change the printhead h eight The cap is op ened after p erforming this opera tion and the carriage height can be a djusted. Parameters: non e. Replace Printhead (REPLACE PRINTHEAD) This menu option i s for HP Support purpo ses only. Parameters: non e. Reseat[...]
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The FEED option This option allo ws you to feed media throug h the p rinting path. Press and h old down the key to fe ed the media throu gh the printing path. If a cut shee t is used , it is discharged. When you p ress the key, a media fee ding message appears on the front pan el. When the key is released, media feeding stops and the t op menu appe[...]
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Error log information print (ERROR LOG PRINT) This option prints error log information saved in the printer. Parameters: non e. History print (HISTORY PRINT) This option prints maintenanc e information on the printer. Parameters: non e. The ADJUST menu This menu is used to set mechan ical adjustment parame ters. See How do I get the best imag e qua[...]
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● BIDIRECTION DEF — Prints the bi directional printing ad ju stment pattern for all print mode s except FINE an d F-FINE . ● BIDIRECTION FI NE — Prints the fine bidirectional pr inting adjustment pattern for FIN E and F- FINE .print modes. ● NOZZLE POS ADJ. — Prints the printhead nozzle adjustment pattern . ● LS ADJ PRIN T — Prints [...]
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YY : Ink color XXXXXX: Medi a type Display order: K -> Lm -> Lc -> Y -> M -> C Parameters: sign (+/-), value (-32 to +31) Nozzle position (NOZZLE POS VAL) Use this option to adjust t he printhead nozzle position. Enter an ad justment value according to th e Nozzle position adjustment patte rn. YY : Ink color Display order: K -> Lm[...]
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Language for front pa nel (LANGUAGE) This option sets the language fo r messages display ed on the front panel. The in itial value is English. Parameters: ENG LISH , JAPANESE , FRENCH , ITALIAN , GERMAN , SPANISH , PORTUGUESE Time Zone (TIME ZONE GMT+) This optio n sets the ye ar, month and day and the loca l time in hours and minute s. Parameters:[...]
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Parameters: non e. Firmware version disp lay (PRINTER FW VER) This option displays the printer firmware ver sion. Parameters: non e. Main PCA version display (MAIN PCA VER) This option displays the version number of the main PCA. Parameters: non e. ICB board version display (CARRIAGE PCA) This option displays the version number of the pr inter carr[...]
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Parameters: none. USB speed (USB SPEED) This option sets the USB port speed. Parameters: HIGH , FUL L Factory defa ult setting (FACT ORY DEFAULT) This optio n sets all paramete r values to default f actory s ettings. Parameters: n one. Printer firmware upgrade (PRINTER FW UPGRADE) This op tion u pgrades t he pri nter fi rmwar e. Parameters: n one. [...]
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Heater standby time (HEATER STANDBY TIME) Use this option to set the heate r to standby temperature after the se lected a mount of time Parameters: NONE, 30 min, 60 min, 90 min, 120 min, ENDLESS. 194 Chapter 14 Tell me about… (men us) ENWW Tell me about… (menus)[...]
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15 Tell me about… (heater topics) This chapter describes temperature control , the heater front panel, pa rameter setup mode operatio ns, and error messages of the heater controlle r. ● The heaters ● Heater temperature settings ● Heater error messages The heaters The printer includes thre e heaters for fixing and stabilizing the printed ima[...]
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7. Print hea ter (fix es t he ink on to the media). 8. Front hea ter (dries the ink and stabilizes the prin ted image). WARNING! Do not touch heater surfa ces in th e media path. This may caus e burns. Heater temperature settings Heater temperatur es are preset automatically for th e media type that is selected during med ia loading. Under normal o[...]
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Medium Media type Front Pr int Rear Print mode Matte vinyl chloride Matte 45°C 40°C 45° C 8 pass bi- directional Banner Banner 45°C 40°C 45°C 8 pass bi- directional We recommend th at the front heate r, the pr int heater and the rear heater be set to lower than 50 °C, 45 ° C and 50 °C, respective ly. NOTE When the print hea ter temperature[...]
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Even after printing has finished, the changed te mperature is a pplie d as the set temperature. 5. The print job retur ns to step (2). To set the initial temperature va lue of fr ont, print, and r ear heater s, and the HEAT PREF setting (heater), see the MEDIA REG menu. Tempera ture co ntro l The following table s describe how heater temperature is[...]
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Heater error messages When the following error message is disp layed, contact HP Support. ● System error ENWW Heater error messages 199 Tell me about… (heater topics)[...]
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200 Chapter 15 Tell me about… (h eater topics) ENWW Tell me about… (heater topics)[...]
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16 Tell me about… (printer specifications topics) ● Specifications ● Ecological spec ifications ENWW 201 Tell me about… (printer s p ecifications to p ics )[...]
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Specifications Item Specification / Function Print technology Piezo—electric inkjet printheads Resolution — High quality 720 dpi × 720 dpi Resolution — Standard 720 x 720 dpi Resolution — Fine draft 540 x 720 dpi Resolution — Draft 720 x 360 dpi Print speed About four minutes / A0 with 4 pass printin g (changes according to surrounding t[...]
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Ecological specifications For the up-to-date ecological specifications of your printer, ple ase go to http://www.hp.com/ and search for “ecological specifications”. ENWW Ecological specifications 203 Tell me about… (printer s p ecifications to p ics )[...]
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204 Chapter 16 Tell me about… (prin ter specifications topics) ENWW Tell me abou t… (printer s p ecifications to p ics )[...]
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17 Tell me about… (ordering supplies and accessories topics) ● Ordering supplies ● Ordering media ● Ordering accessories ENWW 205 Tell me about… (ordering su pp lies and accessories t o p ics )[...]
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Ordering supplies The following ink supp lies can be ordered for your printer. Table 17-1 Ink cartridges Cartridge Capacity (cm³) Part n umber HP 780 Black 500 CB285A HP 780 Cyan 500 CB286A HP 780 Magenta 500 CB287A HP 780 Yellow 500 CB288A HP 780 Light Cyan 500 CB289A HP 780 Light Magenta 500 CB290A HP 780 Waste Ink Bottle — CB291A Table 17-2 M[...]
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Table 17-4 HP Media Name Part n umber Size HP Premium Scrim Banner Q8678A 36 in x 164 ft. HP Premium Scrim Banner Q8679A 54 in x 100 ft. HP Universal Scrim Banner Q8680A 36 in x 164 ft. HP Universal Scrim Banner Q8681A 54 in x 100 ft. HP Premium Self Adhesive Vinyl Q8682A 54 in x 150 ft. HP Premium Self Adhesive Vinyl Q8683A 60 in x 150 ft. HP Prem[...]
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208 Chapter 17 Tell me ab out… (ordering supp lies and accessories topics) ENWW Tell me about … (ordering su pp lies and accessories to p ics )[...]
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18 Tell me about… (getting help topics) ● HP Customer Care ● HP Designjet Online HP Customer Care As your strategic suppo rt partner, we make it our bus iness to help keep your business running smoothly. HP Customer Care offers award-winning suppo rt to ensure you get the most fro m your HP Designjet. HP Customer Care provides comprehensive, [...]
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● The cable you are using (by part nu mber) a nd where you purchased it ● The type of interface used on your pr inter (FireWir e, USB, or network) ● The software name and version you ar e currently using ● If the problem is a system erro r it will have an error n umber; record the error number and have it ready HP Designjet Online Enjoy a w[...]
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19 Legal information ● Worldwide Limited Warranty— HP Designjet 8000s Printer series ● Regulatory notices ● DECLARATION OF CONFORMI TY Worldwide Limited Warranty— HP Designjet 8000s Printer series HP product Limited Warranty Period Printer 1 year (from the date of printer’s purchase by the customer) Software 90 days (from the date of pu[...]
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4. HP’s limited warranty covers on ly those defects which ar ise as a resu lt of use of the HP products as defined in th e user’s guide, an d does not apply to any: a. Improper, inadequate or lack of daily maintenance following the instruct ions de fined in the Printer’s User’s Guide in Chapter 6 ; b. Media crashes due to u se of incorre ct[...]
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ALTER FORM, FI T OR FUNCTION OF T HE PRODUCT TO MAKE IT OPERATE IN A COUNT RY FOR WHICH IT WAS NEVER INTENDED TO FUNCTION FOR LEGAL OR REGULATORY REASONS. 10. Contracts for additio nal services may be ava ilabl e for any authorized HP service facility where th e listed HP product is distributed by HP or an a uthorized importer. 11. TO THE EXTENT AL[...]
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RMN Product family BCLAA-0502 HP Designjet 8000 Printer series BCLAA-0602 HP Designjet 8000s Take-up Reel Kit The Regulatory Mod el Number (RMN) should not be confused with th e mark eting name (HP Designje t 8000s Printer series or HP Designje t 8000s Take-up Reel Kit) or pr oduct number. ELECTROMAGNETIC COMPATIBILITY (EMC) WARNING! This is a clas[...]
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Korea n EMI statem ent Taiwanese EMI statement Chinese EMI statement Sound Geräuschemissio n (Germany) Lp A < 70 dB, am Arbeits platz, im Normalbetrieb, na ch DIN45635 T. 19. ENWW Regulatory n otices 215 Legal inform ation[...]
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DECLARATION OF CONFORMITY accordin g to ISO/IEC Guide 22 and EN 450 14 Supplier’s name: Hewlett-Packard Company Supplier’s address: Avda. Graells, 501 08174 Sant Cugat del Vallès Barcelona, Spain declar es that the prod uct Regulatory Model (3) : BCLAA-0502 and BCLAA-0602 Product family: HP Designjet 8000s Printer series and HP Designjet 8000s[...]
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Josep-Maria Pujol Hardware Quality Manager Sant Cugat del Vallès (Barce lona) November 25th, 2005 Local contacts fo r regulatory topics o nly European contact: Hewlett-Packard GmbH, HQ-TRE, Herr enberger Strasse 140 , D-71034 Böblingen, Germany. United States contact: Hewlett-Packa rd Company, HPCC, 20555 S.H. 249 Houston, Texas, 7707 0. Australi[...]
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218 Chapter 19 Le gal informatio n ENWW Legal information[...]
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Index A accessories ordering 207 ADJUST menu 188 adjustment patte rns 112, 118 adjustment patterns; printhea d position 121 C cleaning and maintenance consumables ordering 206 cleaning kits ordering 206 components of printer [8000s] 2 connections 11 Custom er Care 209 D Declaration of Conformity 216 Designjet Online 210 E ecological specifications [...]
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service errors 137 SETUP printer menu 190 specif icati ons ecological 203 specifications, printer 202 support services HP Customer Care 209 HP Designjet Online 210 T take-up re el core adaptors 48 loading media 48 using 45 winding direction, setting 46 winding mode, setting 47 troubleshooting checklist 132 U unload media 33 using this guide 2 W war[...]