HP 9040mfp manual

use hp L ase rJet 9 0 40mfp hp L ase rJet 9 0 5 0mfp[...]

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hp LaserJet 9040mf p/90 50mfp User Guide[...]

Copyright and License © 2004 Copyright Hewlett-P ac kard De vel opment Company , L.P . Reproduction, adaptation or translat ion without prior written permiss ion is prohibited, e xcept as allowed under t he copyright la ws. The inf ormation contained herein is subject to c hange without notice. The only warranties for HP products an d ser vices ar[...]

ENWW Cont ents iii Contents 1 The basics Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Features and benefi ts of the MFP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Parts and a ccessor ies . . .[...]

iv ENWW Different first pa ge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Including a blank ba ck page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Printing m ultipl e pages o n one she et of pap er . . . . . . [...]

ENWW v 6 Faxing 7 Output devi ces Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 3,000-shee t stacke r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Paper ha ndling fe atures . .[...]

vi ENWW Detecting MFP probl ems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 6 1 Determin ing MFP pr oblems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Software, computer , and pro duct interfa ce problem s . . . . . . . . . . . . .[...]

ENWW vi i Saving resources (pe rmanent r esources) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Web acces s featur e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Using the Web acc ess featu re . . . . . . . . . . . . . . . . . . . . . .[...]

viii ENWW[...]

ENWW Overview 7 1 The basics Congratulation s on your purc hase of the HP La serJet 9040 mfp/905 0mfp. If you ha ve not done so , see t he HP La serJet 9040mfp /9050mf p Star t Guide provide d with the M FP for setup instr u cti ons. Over view After the MFP is s et up an d ready to use, take a fe w moments to get to know the MFP . This chapt er int[...]

8 Chapt er 1 Th e basi cs ENWW Resolution ● 600 dots p er inch (dpi) with Resol ution Enh ancem ent techno logy (REt) ● F astRes 1200 p rovides 12 00 dpi qua lity a t full speed ● Up to 220 l e vels of gra y Memory ● 256 megabytes (MB) o f random-a cces s memo r y (RAM ), expandable to 51 2 MB by using industr y s tandard 1 00-pin double da[...]

ENWW Features and benefi ts of t he MFP 9 P aper -handling ● Input • T ra y 1 (m ultipurpose tray): A multipur pose tra y for paper , transparen cies, label s, and env elopes. Holds up to 100 she ets of p aper or 10 env elopes. • Tr a y s 2 a n d 3 : T wo 500-shee t trays. These tra ys autom atically detec t standar d pape r sizes up to 11 x [...]

10 Chapter 1 The bas ics ENWW En vironmental feature s ● Sleep s etting saves energy (meet s E NERGY S TAR ® guidel ines, V ersi on 1.0 HP LaserJet 9050m fp onl y) Note See Pro tectin g the environmen t for more inform ation. Firmware updates Fir mware upd ates provide th e abil ity to up grade the MFP fir mware. T o d ownload the lates t fir mw[...]

ENWW Features and ben efits o f the MFP 11 P arts and accessori es T y pe of it em Item Descrip tion or u se Order numb er P aper handling 3,000-she et st a cker One 3,000-sh eet st ack ing de vice. Th e de vice al so off e rs jo b offs et capabi liti es . C8084A 3,000-she et stac k er/sta pler On e 3,000 -sheet stac king de vi ce provid es st apli[...]

12 Chapter 1 The bas ics ENWW Memory , fonts, and mass storage SDRAM Double Data Rate (DDR) memo ry DIMMs (100-pin) The MFP has tw o memo ry DIMM slots . One is used by factor y- ins tal le d memo r y . Impro v es the ab ility of the MFP t o handle la rge and st ored jobs (ma ximum 512 MB wi th HP brand DDR DIMMs). 32 MB 64 MB 128 MB 256 MB 512 MB [...]

ENWW Features and ben efits o f the MFP 13 External vie w of MFP 1. ADF cover 2. ADF 3. Contro l panel with touc h-screen graphical d isplay 4. T ray 1 5. Right do or 6. V er tical transfer door 7. T ray 4 8. T ray 3 9. T ray 2 10. Left door (behi nd outp ut device) 11. Outpu t device 12. F ront door 13. Duplex pr intin g acces sor y (insid e the M[...]

14 Chapter 1 The bas ics ENWW Helpful softwa re f or increased flexibility Included with the product is a CD-ROM tha t conta ins the pr inti ng-syste m software. The s oftware componen ts and pr inter dr ivers on th is CD-ROM hel p you to use th e produc t to its ful lest potential . See th e instal lation notes on t he CD -ROM f or install ation i[...]

ENWW Helpful s oftware for increased flexibility 15 Update Now If you hav e modified the co nfiguratio n of the MFP si nce ins tallation , the dr iver can be automat ically updated wi th the n ew configuration in environme nts th at suppor t bidirec tional communicatio n. Click the Update Now button to automa tically r eflect th e new configurati o[...]

16 Chapter 1 The bas ics ENWW Note If your system did no t automa tically c heck the Inter net f or the late st dr ivers dur ing so ftware insta llation, you can download th e latest dr ivers from www .hp .com/s uppor t/lj9040mfp or www .h p .com/suppo r t/lj 9050mfp . After you are connec ted, cl ick Downloads and Driv ers to find the dr iver that[...]

ENWW Helpful s oftware for increased flexibility 17 Gaining access to the printer driver s Use one of the following metho ds to g ain acce ss to the pri nter dr ivers from your co mputer : Operat ing system T empo rarily change settings (fr om a softwa re pro gram) Change print job default settings (across all so ftware pro grams) Change configurat[...]

18 Chapter 1 The bas ics ENWW Software f or Maci ntosh computers The HP ins taller p rovides P ostSc rip t Pri nter Des cri ption (P PD) fil es, Pri nter Dial og Extens ions (PD Es), and th e HP LaserJ et U til it y f or use wit h Mac int osh co mpu t ers . The embed ded Web ser ver can be used by Macinto sh compute rs when the MF P is con necte d [...]

ENWW Helpful s oftware for increased flexibility 19 HP Laser Jet Ut ility Use the HP LaserJ et Uti lity to contr ol features th at ar e not available in the pr int er dr iver . Use the illustra ted scr eens to s elect the MFP f eatures that you want. Use th e HP Lase rJet Util ity to perform t he follo wing tasks: ● name the M FP , ass ign it to [...]

20 Chapter 1 The bas ics ENWW Installi ng Wi ndo ws printing syst em softw are f or netw ork s The sof tware on the CD- ROM suppor ts networ k in stallati on with a Mi croso ft network . For network inst allation on other operating system s, go to www .hp .com/suppo r t/lj 9040mfp or www .h p .com/suppo r t/lj 9050mfp , or see th e Network Install [...]

ENWW Helpful s oftware for increased flexibility 21 Installing Macintosh printing system sof tware f or net work s This sec tion d escri bes how to ins tall M acintos h pri nting system software. The pr inti ng syste m software sup por t s Mac O S versions 8.6 t hroug h 9.2. x , Mac O S version 10.1 , and la ter . The pr in ting syst em software in[...]

22 Chapter 1 The bas ics ENWW 3 Doub le -cli c k t he HP LaserJet Inst alle rs f older . 4 F ollow the in str uction s on th e computer screen. 5 Double-click the Insta ller ic on for the appro pria te languag e. 6 On your co mputer har d dr ive, double-click Applications , double-click Util ities , and then double-click Print Center . 7 Click Add [...]

ENWW Helpful s oftware for increased flexibility 23 T o remo ve softwar e fr om Macintosh opera ting systems Drag the HP Laser Jet folder and PPDs to the trash can. Software f or netw orks F or a summ ar y of availab le HP ne twork instal latio n and con fig uration so ftware soluti ons, see the HP Jetdirect Pr int S er ver Administrator ’ s Guid[...]

24 Chapter 1 The bas ics ENWW Embedd ed W e b ser ver This M FP is equipped w ith an e mbedde d Web ser ver , which provides access to infor mation about MF P and n etwor k activ ities. A Web ser ver provides a n environment in whi ch Web programs can r un, s imilar to the way an operating sy stem, suc h as Wi ndows, provides an environment f or pr[...]

ENWW E mbedded Web Ser ver 25 Comm unicating b y using the HP Jetdire ct embed ded print server The MFP h as an embedd ed pr int se r ver . If you cannot c ommunicate with the MFP over the network , check the op eration of th e embedded pr int ser v er . Check the embedded J etdirec t configura tion pa ge for the mess age I/O CARD READY , and f or [...]

26 Chapter 1 The bas ics ENWW Y ou can also us e the embedde d W eb ser ver to perform the pr int-job manageme nt functi ons that would usual ly be don e at the MFP co ntrol panel, in cludi ng these functions : ● Changing M FP set tings ● Changing M FP con figurati on ● Cance ling p r int job s T o gain acce ss to the embe dded W eb server No[...]

ENWW HP T oolbox 27 T o view HP T ool bo x On the Start menu, select Pr ograms , sele ct HP LaserJe t 9040mfp/ 9050mfp , and then selec t HP LaserJet T ool bo x . Note Y ou can also vi ew the HP T oolbox b y clicking the syst em tray icon or the de sktop icon . The HP T oolb o x opens in a Web browser . Note After you open the HP T oolbox, you can [...]

28 Chapter 1 The bas ics ENWW Set up s tat us ale r ts pag e On the Set up st atus aler ts page, you can choose to tur n aler t s on or off, specify whe n the MFP should s end an aler t, and selec t from the following types of aler ts: ● a pop-up message ● a task ba r ic on Click Apply to activate the se ttings. On the Adminis trative settings [...]

ENWW L oading input tray s 29 Loading in put trays This sec tion co ntains inform ation a bout lo ading sta ndard - and cu stom -size media into th e four input tra ys. CA UTION T o av oid a jam, nev er add or remove paper fro m T ra y 1 or open T ra y 2, T ray 3, or T ra y 4 while pri nting or cop ying from tha t tra y . T o av oid damagin g the M[...]

30 Chapter 1 The bas ics ENWW 3 Adjust t he pape r guides so they ligh tly touch the pa per stack, but do not be nd the p aper . 4 Make sure the pa per fits under the tabs o n the gu ides and not above the load lev el indica tor s. Note If pr inting on A3 - or 11 x 17-size pap er , or other long media , also pu ll out the tray e xtension unt il it [...]

ENWW L oading input tray s 31 8 Open T ra y 1. 9 Load paper accor ding to s ize and fini shing option s. See Or ien ting m edia fo r i n fo r m at i on about load ing pr epr inted, letterhea d, and p repunch ed pape r . CA UTION T o av oid jam s, prin t sheets o f label s one s heet at a time. 10 Adjust t he pape r guides so they ligh tly touch the[...]

32 Chapter 1 The bas ics ENWW Loading T ra ys 2, 3, and 4 T ra ys 2 and 3 hold u p to 500 sheets o f stand ard medi a. T ra y 4 holds up to 2,0 00 sheets of standar d medi a. For inf orm ation a bout pa per spec ificati ons, see Media sp ecif ica tions . T o load detectab le standa rd -size paper in T rays 2, 3, and 4 F ollow this pr ocedure to loa[...]

ENWW L oading input tray s 33 3 Adjust t he fro nt (X) pape r guide by pr essing the tab on the g uide an d set the g uide to the corr ect pap er size. 4 Load (or ient) the pape r accor ding to s ize. Note See Orienting medi a for inf or mat ion abou t loadin g prepr inted, letterhea d, and prepun ched pap er . 5 Set the Cus tom/S tandard switch to[...]

34 Chapter 1 The bas ics ENWW 6 Clos e th e tr a y . 7 Look at the contr ol panel within a fe w seconds of c losing t he tray . (Open an d close the tra y if the tim e has already elapsed .) The c ontrol p anel d ispl a ys the tray size and type configura tion. Do one of t he follo wing: • If the size a nd type s ettings ar e corr ect, touc h EXI[...]

ENWW L oading input tray s 35 T o load undetectable standard-s ize paper in T rays 2, 3, and 4 F ollow this proc edure to l oad un detectable standar d-size pa per in th e tra y . T he follo wing ar e the undetecta ble sizes: ● 8K ● 16K ● A5 ● Statem ent ● JIS E x ecutive ● 8.5 x 13 (216 x 330 mm ). CA UTION T o av oid a jam, nev er add[...]

36 Chapter 1 The bas ics ENWW 5 Adjust t he left p aper guide by pressi ng the t ab on th e guide and sl ide th e guide until it gently touches the pap er 6 Adjust t he fro nt paper g uide by pres sing the t ab on th e guid e and s lide the g uide u ntil it gently to uches the paper. Note When loa ding T ray 4, m ake sure that the pape r guide lock[...]

ENWW L oading input tray s 37 9 Look at the contr ol panel within a fe w seconds of c losing t he tray . (Open an d close the tra y if the time has alread y elaps ed.) The con trol pan el displays the tra y size and type settin gs. Do one of the following: • If the size a nd type s ettings ar e corr ect, touc h EXIT to acc ept the set tings. • [...]

38 Chapter 1 The bas ics ENWW 4 Load (or ient) the pape r accor ding to s ize. Note See Or ie nting m edia for instr uctio ns on loa ding p repr inted, le tterhe ad, and pr epunched paper . 5 Set the Cus tom/S tandard switch to Cus tom. 6 Adjust t he left (Y) pap er guide by pressing th e tab on the guide and sl ide th e guide until it gently to uc[...]

ENWW L oading input tray s 39 8 Note the or i entation of the pap er , as well as the value of the X dimensi on and the Y dimensi on. The X a nd Y dimensi ons ar e mar ked in the tray . Y ou wi ll n eed th is infor mation for a later ste p . Note When loa ding T ray 4, m ake sure that the pape r guide lock is in the u p posi tion. 9 Clos e th e tr [...]

40 Chapter 1 The bas ics ENWW Configuring the trays b y using the P a per Handl ing menu Y ou can configur e the pap er typ e and size for the input tra ys with out a pr ompt on t he MFP co ntrol panel dis play . Use the following procedur e to gai n access to the Paper Handlin g menu and configur e the trays . T o configure the paper siz e for a t[...]

ENWW Overview 41 2 The control panel Over view The MFP c ontr ol pane l has a touch- screen graphical d ispl a y that o ff ers an in tegrated app roach to copying, e-m ail, and p r inting . The con trol pan el provides you wit h all of the features of a stand ard photoc opier, plus print ing and e-ma il ca pabiliti es. Use the c ontrol pa nel to de[...]

42 Chapter 2 The con trol pane l ENWW Control-panel la y out The con trol pan el inc ludes a touch-s creen graphic al displ ay , j ob-cont rol buttons, a nume ric ke ypad, and t hree lig ht-emitti ng dio de (LED) indica tor ligh ts. 1. T o uch-sc reen graphical di splay 2. Numeric k e yp ad 3. SLEEP b u tton 4. M ENU button 5. S T A TUS button 6. S[...]

ENWW Cont rol-pan el layout 43 Contr ol panel features Features/ Keys Function Provi des acce ss to “What is th is?” He lp . T his funct ion is embedde d in th e touc h-s cre en me nus. R ESET Resets th e job set tings to f actory or user -define d def ault val ues . S TOP Cancel s th e act ive job. S TART Begins a cop y job , s tarts digital s[...]

44 Chapter 2 The con trol pane l ENWW Home screen navigation Use the following co ntrol-p anel elem ents in the graphic al displ ay to gain acces s to MFP features. 1. T ouch th is to us e the c opy screen. For more informa tion, s ee Copy -scree n navigation . 2. T ouch th is to use the e- mail screen . For more inform atio n, see E- mail basics .[...]

ENWW Help syste m 45 Help sys tem At any time, you can gai n acces s to the help syste m on the t ouch sc reen of the graphical di splay . “What is this? ” Help The M FP provides inform ation abou t any topic on the tou ch s creen of the graphical di splay . On the t op lev el screen, t ouch , and then to uch What is this? . After to uchin g an[...]

46 Chapter 2 The con trol pane l ENWW[...]

ENWW Overview 47 3 Pr inting Over view This ch apter a ddresse s the following topics: ● Or ientin g medi a ● Basi c pr in tin g ins tr uc tio ns ● Selecti ng the o utput bin ● Pri nting on envelopes ● Pri nting on s pecial paper ● Pri nting on b oth si des of paper ( duplexing) ● Using features in t he pr inter dri ver ● Setting th[...]

48 Chapter 3 Prin ting ENWW Orienting m edia Or ient med ia typ es and sizes accordi ng to the tra y from which th e media will pr int an d acco rdin g to wheth er the med ia will b e duplex ed (pri nted on both sid es). Use the following table to de ter mine how to ori ent pap er and oth er media in the trays. T ype of media T ray T wo-sided (dupl[...]

ENWW Or ien ting me dia 49 Letter or A4, inclu ding letterhe ad (weigh ts up to 199 g/m 2 ) (53 lb bond) 2, 3, or 4 No* Long edg e to w ard f ee d directio n; sid e to be printed o n f acing dow n. Note: When printing on paper that is both prepu nched and p reprinted/le tterhea d, orient th e paper in the sa me w a y that y ou wou ld orient p repri[...]

50 Chapter 3 Prin ting ENWW Othe r sta ndard sizes and cu stom siz e s (weigh ts up to 216 g/m 2 ) (58 lb bond) NO TE For bet ter duple xin g perf ormance , set the size and type f or Tr a y 1 1 Y es Shor t edge to ward f eed directi on; first s ide to be pri nted on f a cing do wn . Othe r sta ndard sizes and cu stom siz e s (weigh ts up to 199 g/[...]

ENWW Or ien ting me dia 51 Prepunched letter or A4 (weigh ts up to 216 g/m 2 ) (58 lb bond) NO TE For bet ter duple xin g perf ormance , set the size and type f or Tr a y 1 1 Either Long e dge wit h holes tow ard f eed direction ; (first ) side to b e printed o n f acing up . Note: When printing on paper that is both prepu nched an d preprinted /le[...]

52 Chapter 3 Prin ting ENWW Alternat e Letter head mode Window s printe r drivers inclu de an Alter nate Lett erhead m ode, w hich is co nfigure d on th e Devi ce Settings tab in t he MFP propert ies (in th e Wind ows contro l pane l). This mode causes all print jobs wi th me dia types of Letterh ead an d Prepri nted to be treated as two-s ided (du[...]

ENWW Basic printing instructio ns 53 Basic printi ng instructio ns This sec tion p rovides inst r uctions f or pr inting when you want to s et option s for the MFP for Microsoft Wind ows or Mac intosh o peratin g system s. If po ssible, set the MF P op tions in the software program or in the Print dialog bo x. In most Windows and M acinto sh progra[...]

54 Chapter 3 Prin ting ENWW Selecting the o utput bin The MFP h as at lea st two outp ut bin loc ations: t he ADF ou tput bi n (1) an d the ou tput bin on the on the outp ut device (2). It is reco mmende d that you sele ct an o utput loca tion th rough the software pro gram or pri nter dri v er . For more in f or mati on, se e Sele cting an outp ut[...]

ENWW P rin ting on env elopes 55 Selecting an ou tput location It is reco mmende d that you sele ct an o utput l ocatio n (bin) thr ough your program or dr iver . (Where an d how you make selecti ons de pends on your program or dr iver .) If you cannot s elect an output l ocation f rom th e program or dr iver , set the default produc t outpu t loca[...]

56 Chapter 3 Prin ting ENWW 2 Load up to 10 env elopes in the c enter of T ray 1 with the si de to be pr inted on f acing up , and the postag e end toward the MFP . Sli de the envelopes into the MFP as f ar as they wil l go without forcing t hem. 3 Adjust th e guid es to to uch the env elop e stack without bendin g the envelopes. Make sure tha t th[...]

ENWW P rin ting on env elopes 57 2 Open the left do or . W ARNING! Av oid touch ing the adj acent fusing area . It ca n be hot . 3 Locate an d lift up th e two blue lev ers. Note Retur n the fuser lev ers to the down position after p rin ting on env elopes. 4 Clos e th e lef t d oor . 5 Push the output d evice back into place.[...]

58 Chapter 3 Prin ting ENWW T o print on en velopes from a pr ogram 1 Load envelopes into T ra y 1. 2 In your program or in the pr inter dri ver , se lect T ray 1, as the sou rce. 3 Set the appropr iate env elope s ize and type. F or envelope speci ficatio ns, see Media specifi catio ns . 4 If your program does no t automa tically format for an env[...]

ENWW Pr inti ng on spe cial pap er 59 Special cautions: ● Do not load T ra y 1 to cap acity be caus e labels are heavier tha n paper. ● Do not use label s that are sepa rating from the backing she et, wr inkl ed, or dam aged i n any wa y . ● Do not u se label s that hav e the backing s heet exposed. (L abels must cover the entire backing shee[...]

60 Chapter 3 Prin ting ENWW Prin ting on bo th si des o f pap er (dup le x ing) Y ou can set the MFP to pr int au tomati cally o n both s ides of t he pape r . CA UTION Ne v er tr y to p rint on both sides o f label s, env elopes, transparen cies, or pa per heavier tha n 199 g/m 2 (53 lb). Dama ge to th e MFP or a ja m can re sult. T o print on bot[...]

ENWW Using features i n the pr inte r dr iver 61 Using features in the printer driver When you pr int from a software program, ma ny of the MFP features ar e av ailable from the pr inter dri v er . F or more in f or mati on about W indows dr ivers, see Gaini ng acces s to the p r inter dr ivers . Note Settin gs in the pr inter d river and software [...]

62 Chapter 3 Prin ting ENWW Setting the reg istration Use the S et Registrat ion feature to cent er the front and back imag es on a page t hat has be en duplex ed (prin ted on b oth si des). Thi s feature also allows edge- to-edge p rint ing to be set to within ap proximately 2 millime ters of all e dges of th e pape r . Image p lacement will var y[...]

ENWW Dif f erent fir st page 63 Different first page T o prin t a different first page F ollow these in st ruct ions f or pr intin g a fir st page that is different from other pages in the pr i nt job. The instr ucti ons are provided for T ra y 1, howe v er , y ou can p rint a different first pa ge fro m other trays. 1 F or Windows, select Use diff[...]

64 Chapter 3 Prin ting ENWW Including a blank bac k page This o ption all ows you to add blank pag es to th e end of a pr int jo b . F or Wi ndows, select Use diff erent paper f or first pa ge on th e Pa p e r ta b of your pr inter dri v er , and then s elect Back Page . Y ou can th en sel ect the pa per sour ce that you want to u se for your back [...]

ENWW Cu stomizi ng T ra y 1 opera tion 65 Customizi ng T ra y 1 op eration Customize T ray 1 to fit your printi ng need s. The MFP c an be set to pr int from T ra y 1 in the following si tuatio ns: ● When the t ra y is loa ded and when TRAY 1 SIZE=ANY SIZE and TRAY 1 TYPE=ANY TYPE (f ormerly First mode). Pr int speed might be s lower than nor mal[...]

66 Chapter 3 Prin ting ENWW Specifying pap er to print on Y ou can configure the MF P to sel ect paper by type (such as plain or letterhe ad) a nd size (such as letter or A4), a s oppo sed to source (a paper tra y). Pri nting by type an d size means that the MF P to pul ls paper from the fi rst tra y that is loa ded with the type o r size that you [...]

ENWW Job s torage features 67 Job storage features The following specia l job features are available f or this MFP: ● Pri v ate jobs: Wh en you send a p rivate job to the MFP , the job doe s not pr int unt il you enter a PIN at t he cont rol pane l. ● Job stora ge: Y ou c an download a j ob su ch as a p ersonne l form, time s heet, o r calendar[...]

68 Chapter 3 Prin ting ENWW Releasing priv ate jobs Y ou can pri nt a pr ivate job at the contr ol panel after the job has been sent to the MFP . T o release priv ate j obs 1 T ouch Menu . 2 T ouch Retrieve Job . 3 Scroll to and tou ch your name. 4 Scroll to and tou ch your job. 5 T ouch Print . (The Print ico n should hav e ne xt to it. ) 6 Use th[...]

ENWW Job s torage features 69 Printing a stored job At the co ntrol panel, you can pri nt a jo b that is s tored on the MF P hard disk. T o print a stored job 1 T ouch Menu . 2 Scroll to Retrieve Job . 3 T ouch User Name to s ee a lis t of name s. 4 Scroll to and tou ch your name to see a l ist of jo bs. 5 Scroll to and tou ch your job. 6 T ouch Pr[...]

70 Chapter 3 Prin ting ENWW Creating a Quic kCop ying job The QuickCopy f eature prin ts the requeste d number of copie s of a job and st ores a c opy on the MFP hard d isk. Addit ional c opie s of the job ca n be pr inted later. This f eature can b e tur ned o ff in the pr inter dr iver . The default number of d ifferent QuickCopy jobs that can be[...]

ENWW Job s torage features 71 Pr oofing and holding a job The proof a nd hol d feature provides a qu ick and ea sy way to print and proof one c opy of a job and then to pr int the ad dition al co pies. T o per man ently sto re the jo b and p rev ent the MFP from dele ting i t when spac e is nee ded for somet hing el se, select the Job Storage optio[...]

72 Chapter 3 Prin ting ENWW[...]

ENWW Overview 73 4 Cop ying Over view This M FP can function as a s tandal one, walk-up cop ier . It is no t nece ssar y to inst all the pri nting system so ftware on the c ompute r , n or is i t nece ssar y to hav e the compu ter tur n ed on to make photocopi es. Y ou ca n adjus t the c opy settings at the contr ol pan el. Y ou c an also copy or i[...]

74 Chapter 4 Copying ENWW Copy-screen navigation Navigate throu gh the con trol panel features an d optio ns by using the t ouch- screen graphi cal disp lay . 1. Ori ginal section 2. Image m odific ation se ction 3. Copy section 4. Cop y settings button 5. Cop y page icon 6. Reduce /enlar ge 7. Contrast adjustment 8. Ori ginal pa ge ico n 9. Descri[...]

ENWW Basic cop ying instruction s 75 Basic copying instructions This se ction p rovides the basi c instr uc tions for copying. Standa rd paper sizes ar e autom aticall y detected w hen the docum ent is pl aced on th e scanne r glass or load ed in the A DF . Y ou can ov erride the auto -detect feature by specifying t he req uired in put (D escr ibe [...]

76 Chapter 4 Copying ENWW Note The page icon in the Original section of the graph ical di splay shows a r eprese ntative imag e of the or igin al docum ent. 7 Make any necessa r y adju stmen ts to the c ontrast and reduct ion o r enlar gement by using th e Contrast Control bar and the Reduce/Enlarge button in the im age mo dific ation sect ion of t[...]

ENWW Basic cop ying instruction s 77 Copying by using the scanner glass Use the s canner g lass to copy smal l, lightweig ht (less than 46 g/ m 2 or 12 lb ), or ir regu lar ly-si zed ori ginals s uch as r eceipts, newspap er clippi ngs, photographs, or old or wor n documents. Th e scanner glass can a lso be us ed to copy books, ma gazines, and manu[...]

78 Chapter 4 Copying ENWW Usi ng J o b Mo de Use the J ob Mode feature to build a singl e pri nt job fr om multip le scan s. Y ou can u se either the ADF or the scan ner glas s. The setting s for the first scan ar e used for subs equent sc ans. 1 T ouch Copy . 2 T ouch Describe Original. 3 T ouch Advanced. 4 In the Job Mode che ck bo x, touc h On .[...]

ENWW Copying mu ltiple s ized or ig inals 79 Bac kground remo v al If you copy a documen t that i s pr inted on col ored pap er , or if you use two-sided copying, you can enhance t he copy quality by removing any background that might cause your copy to streak or b lur . T ouc h the Enhance b utton to g ain ac cess to the em bedded Background Remov[...]

80 Chapter 4 Copying ENWW Selecting the o utput bin Y ou can select an output b in for copy jobs by using the MF P contro l panel . F or mor e informat ion about sel ecting an output bin, s ee Selec ting th e outpu t bin .[...]

ENWW Overview 81 5 E-mail Over view The MFP o ffers color-scan ning an d digi tal-sendi ng cap abilitie s. By using the contr ol panel , you can sc an black-and-whit e or col or docu men ts and se nd them to a n e-mail addr ess as an e-m ail attachmen t. T o use digital sendi ng, the MFP must b e conn ected to a local ar ea ne twork (LA N). The MFP[...]

82 Chapter 5 E-ma il ENWW E-mail screen navigation Use the tou ch-scre en graphical display to navigate thr ough t he contro l-panel option s. Help b utton F or Help, touch the button, and then se lect “W hat is thi s?” Hel p or “Show me h ow . ” (See Help syste m .) Fr om: field T ouch From: to type your e-mail addr ess. The a dminist rato[...]

ENWW E-ma il sc reen naviga tion 83 Clear All b utton T ouching the Clear All button clear s all text and fi elds tha t you hav e typed. User-atten tion er ror mess ages appear i n a pop -up dial og box that prohi bits n or mal scr een interacti on until th e me ssage i s cleared.[...]

84 Chapter 5 E-ma il ENWW E-mail basics Intr oduction to e-mail The MFP e -mail feature o ff ers the following bene fits: ● Sends do cumen ts to mul tiple e -mai l addres ses, saving tim e and d eliver y cos ts. ● Delivers files in black-and-wh ite or in colo r . Files can be sen t in di ff erent fil e format s that c an be manipu lated by the [...]

ENWW E-ma il bas ics 85 3 If prompte d, typ e your user nam e and pa ssw ord. F or more infor mation , see DSS authentic ation . 4 T ype the i nformation that is ne eded for send ing to the s pecific file destinat ion. 5 (Opt ion al) Us e S ettings to chan ge the default setti ngs for the sca nned docu ment tha t you are creati ng (for e xample, to[...]

86 Chapter 5 E-ma il ENWW Using the address bo ok Y ou can send e- mail to a list of recipien ts by using t he addres s book feature o f the MFP . S ee your system a dministrator for inf orm ation a bout confi gur ing add ress l ists. Creating a recipie nt list On the tou ch scree n of the graphical di splay , do t he follo wing: 1 T ouch E-mail . [...]

ENWW Using the add ress b ook 87 Local addr ess book Use the lo cal a ddress book to store f requentl y-used e-mail addresses. The l ocal add ress book can be shar ed between MF Ps that use the same ser ver to gain acces s to the HP Digital Sen ding software. Y ou can use the a ddress book w hen you type e-ma il addre sses i n the From: , To: , CC [...]

88 Chapter 5 E-ma il ENWW T yping e-mail body text Use the bo dy text f eature to type a m essage wh en sen ding e -mail. Whe n you type a me ssage, the e-mai l that you sen d contain s your mess age, a divid er line, and any default te xt that was s et by y our adm inistrator . The me ssage text can c ontain up to 200 ch aracters. One line of the [...]

ENWW 89 6 F axing The MFP s uppor ts analog fax capabili ties. Y ou can p urchas e the an alog fax separately , see P a r ts and accesso ries f or orde ring in f ormati on. F or additio nal i nf or mation , see th e HP F ax User Guide .[...]

90 Chapter 6 Faxing ENWW[...]

ENWW Overview 91 7 Output de vices Over view This ch apter i nclud es inform ation on the following outp ut devices: ● 3,000-s heet st ack er ● 3,000-s heet st ack er/stap ler ● Multifunc tion fini sher ● 8-bin ma ilbox[...]

92 Chapter 7 Output dev ices ENWW 3,000-sheet stacker P aper handling features ● Stacks up to 3,000 shee ts of A4- or Lette r-size paper ● Stacks up to 1,500 shee ts of A3- or Ledg er-size pape r ● Can offset jobs, or offs et the f irst pag e of jo bs, if desired The lower bin ( f ace-down bin) is the d efault bin for all output jobs. 3,000-s[...]

ENWW 3,00 0- sh eet sta cker/stapler 93 Loading staples 1 Mov e the stacker/staple r awa y from the MFP . 2 Open the stapl er unit do or . 3 On the em pty stapl e car tridg e, pull up on the green tab , and then pull th e empty c ar tr idge out.[...]

94 Chapter 7 Output dev ices ENWW 4 Inser t the ne w staple car tridge, and push down on the green tab so that the car t r id ge locks into p lace. 5 Close the stapl er un it door an d push the s tack er/stap ler back int o place.[...]

ENWW Mul tifuncti on finish er 95 Multifunctio n finisher P aper handling features ● Stacks up to 1,000 shee ts of A4- and lette r-size paper or up to 500 sheet s of A 3- and 11 x 17-size pap er ● Stacks up to 40 bookle ts of 5 sh eets o f A3- and ledge r-size pa per ● Can o ff set jobs ● Staples up to 50 s heets o f paper pe r docum ent of[...]

96 Chapter 7 Output dev ices ENWW Loading staples 1 Open the stapl er unit do or . 2 Slide th e stapl er unit toward y ou. 3 T ur n the lar ge green kn ob unti l the blue dot a ppear s in the wi ndow of the stap ler u nit.[...]

ENWW Mul tifuncti on finish er 97 4 T ur n the sma ll green k nob at th e top of the stapl er unit c lockwise un til the s taple car tri dge mov es to the l eft of t he stapler unit. CA UTION The b lue do t must a ppear i n the window of t he st apler un it before you remove the stap le ca r tridge. If you try to r emov e the stap le ca r tr idge b[...]

98 Chapter 7 Output dev ices ENWW 7 Slide th e stapl er unit into the finis her . 8 Close the stapl er unit d oor and r ealign th e multifu nctio n finishe r agains t the M FP .[...]

ENWW 8-bi n mai lbo x 99 Making booklets Y ou can gain acc ess to t he book let feature in s ome so ftware programs, such as desktop publishing p rograms. See the us er guide that ca me with your program for inf orm ation a bout making b ooklets. If you are using a pro gram that does not sup por t bookl et mak ing, you can cr eate bo oklets by usin[...]

100 Chap ter 7 Out put dev ices ENWW[...]

ENWW Over view 101 8 Secur ity f eatures Over view This sec tion explains imp or tant secur ity features availab le for your MFP: ● F oreign Interface Har ness ( FIH) ● Secu re D isk Era se ● Secur ity Lo ck ● Job stora ge features ● DSS authe ntication[...]

102 Chapter 8 Securi ty featur es ENWW Foreign I nterface Harness (FIH) The Foreign Interface Har nes s (FIH) p rovides a por tal on th e MFP . By u sing the FIH and third-par ty equipme nt, you can track inform ation abou t copi es that ar e made on the MF P . Requirements ● Windows 9 X , Windows Me, Windows NT 4.0, W indows 2000, o r Windows XP[...]

ENWW Se cure Dis k Era se 103 5 Click the appro pria te button for the type of c onnec tion: Dire ct or Netw ork . If you selected Direct , enter the MFP por t and click OK . I f you sel ected Network , type the IP address and p or t for the MF P , and th en cl ick OK . The por tal is disa bled. Note If the PIN numb er get s lost a nd the p or tal [...]

104 Chapter 8 Securi ty featur es ENWW Additi onal Inf ormation F or additio nal i nf or mation about th e HP Secure Di sk Erase feature, see the HP s uppor t flyer or go to www .hp.com/go/webje tadmin .[...]

ENWW S ecurity Lock 105 Security Loc k The secur ity lock is a m echanic al lock that i s used to prev ent the rem ov al of inter nal computer compo nents. Optio nal EI O acces sor ies are not pr otected, howe ver . Pu rchase the se cur ity l ock assembly s eparately , and then insta ll it on the M FP . Job storage features Sev eral job-st orage fe[...]

106 Chapter 8 Securi ty featur es ENWW[...]

ENWW Over view 107 9 MFP maintenance Over view This sec tion explains b asic MFP main tenanc e: ● Cleaning the MF P ● Managing the pr int c ar tr idge ● Pri nt car tridg e conditi ons ● Pri nter mai ntenance k it[...]

108 Chapter 9 MFP ma intenan ce ENWW Cleaning the MFP Gene ral c l ean ing T o main tain pr int q uality , clean t he MF P thoroug hly: ● ev er y time you change th e pr int car tr idge ● when e v er print- qua lit y prob lems occu r Clean the o utsid e of the MFP with a lig htly water-dam pened c loth. C lean the i nside wit h only a dr y , li[...]

ENWW Cleani ng the MFP 109 Note If toner gets on your clothes, wipe it off with a dr y cloth , and wash your clothes in cold water . Hot water sets toner into f abric . 3 With a dr y , lint-f ree clot h, wipe any r esidue from the pap er pat h area, th e regis tration rolle r , and the pr int c ar tr idge cavity . 4 Replace t he pr int car tridge. [...]

110 Chapter 9 MFP ma intenan ce ENWW 6 Close the front cover , reconnect all c ables, and tur n th e MFP o n (button in). T o clean the outside of the MFP ● Clean the o utsid e of the MFP if it is visibly mar ked. ● Use a sof t, lint-fr ee clot h dampe ned with water , o r water and a mild detergent . T o clean the touch screen ● Clean the t [...]

ENWW Cleani ng the MFP 111 Cleaning the ADF delivery system Clean the A DF on ly if it is vis ibly mar ked or dir ty , or if you a re experienc ing a dec rease in copy quality (such a s strea king). 1 Lift the top cov er . 2 Locate the top and bottom ADF gla ss str ips. 3 Clean the g lass s trip s by wiping the m gentl y with a c lean, damp, lint-f[...]

112 Chapter 9 MFP ma intenan ce ENWW 5 Locate the white, vi nyl calibration str ips. 6 Clean the A DF backing a nd the c alibration str ips by wiping t hem with a clean, d amp, lint-free cloth. Us e an am monia-b ased sur face cleaner to da mpen th e cloth. 7 Clos e th e to p co v e r . T o clea n the top A DF glass s trip If you are still experien[...]

ENWW Cleani ng the MFP 113 2 Locate the latc h that rel eases the top AD F glass str ip. Push the latc h to the lef t, and pu ll down to expose the insid e of the glass s tri p . 3 Gently wip e the gl ass with a dr y , lint-f ree cloth. CA UTION Use dry cloth on ly in this are a. Do not u se so lvents, cleaners, water , or comp ress ed air . Doing [...]

114 Chapter 9 MFP ma intenan ce ENWW T o c lean the A DF r oll er s Y ou should c lean the roll ers in the AD F if you are e xperien cing mi sfeeds or if your origi nals show marks as they exit the ADF . 1 Open the top cover . CA UTION Clean the rollers only if you e xperie nce mis feeds or mark s on the or iginal s, and y ou notice dust on the ro [...]

ENWW Cleani ng the MFP 115 5 Open the ADF cover . 6 Locate the roller s. 7 Wipe the roller s with a clean, water-dampen ed, li nt-free cl oth. CA UTION Do not pour water dire ctly onto the r ollers. Doing so m ight d amage th e MFP . 8 Clos e th e AD F co v er . 9 Close the deliver y g uide an d wipe its outs ide su rface with the cl oth.[...]

116 Chapter 9 MFP ma intenan ce ENWW Managing the pr int car t ridg e When you use a new , auth entic HP prin t car tridge (C8543X) , you can obta in the f ollowing supplie s in forma tion: ● amount of car tridg e life remainin g ● estimate d number of page s rem aining ● number of pa ges pr inted ● other su pplie s infor ma tion Non-HP pri[...]

ENWW Man agi ng the pr in t car tridge 117 Check ing the toner level Y ou can check the toner lev el using the MFP control panel, HP T oolbox, the embedd ed Web ser ver , or HP Web Jetadmin . Using the MFP control panel 1 T ouch Menu . 2 T ouch Information . 3 T ouch PRINT SUPPLIES STATUS PAGE . See S upplies status page for informat ion about the [...]

118 Chapter 9 MFP ma intenan ce ENWW Print car tridg e con ditions Use these proced ures when you see a message that rela tes to t he pr int ca r t rid ge, or when you want to change or repl ace the pr int c ar t r idge. Or der cartridge When the p r int ca r t rid ge is low , the MFP contro l panel disp lays the ORDER CARTRIDGE mess age. If the OR[...]

ENWW P rint ca r tr id ge con ditio ns 119 Rock ing the print cartridge When you inst all a pr int c ar tr idge for the first ti me, gently r ock it from fron t to back to dis tri bute the toner ev enly inside the ca r tr id ge. Due to the new car tri dge desig n, this is the o nly time you will need to rock the car tri dge. Configuring aler ts Y o[...]

120 Chapter 9 MFP ma intenan ce ENWW Printer maintenance kit Note The pr inter maint enance kit is a c onsumable and is no t cov ered un der warranty . T o ensure optimum prin t quali ty , HP eco mmends th at a new pr inter m aintenanc e kit be instal led approximately ev ery 350 ,000 pag es to ensure pr int qualit y . Dependi ng on how y ou use th[...]

ENWW Over view 121 10 Prob lem solving Over view This sec tion will help you to troubleshoot and solve MFP p roblems. Clearing jam s Occasio nally , paper c an jam during printing. This section wi ll help y ou to l ocate jams , pro perly clear th em from th e MFP , and s olv e repe ated jams . Understa nding MFP mess age s Many d ifferen t messages[...]

122 Chap ter 10 Prob lem so lvin g ENWW Clearing jams If a jam me ssag e appea rs on the control panel, l ook for paper in the lo cations indicate d in th e f ollowing il lustratio n. Y ou migh t need to l ook for jammed media in locati ons other than those tha t are indic ated in the jam messag e. If the loc ation of th e jam i s not obvious, l oo[...]

ENWW Clear i ng jams 123 Clearing jams fr om the input tra y areas T o clea r jams in T ray 1 1 Check f or media in the T ra y 1 area, and remove an y media from this ar ea. Careful ly check to be sure you hav e removed all pieces of tor n me dia. 2 Open and close th e r ight doo r to res et the M FP . T o clear jams inside the right door 1 Open th[...]

124 Chap ter 10 Prob lem so lvin g ENWW 3 Open the jam ac cess cover . Pull out and li ft the green t ab . 4 Remov e any media from thi s area by pulli ng it out o f the MFP . 5 Push the green lever down to the or ig inal pos ition. 6 Clos e th e righ t doo r . T o clea r jams in T rays 2 and 3 1 Open the tra y until i t stops. 2 Check f or med ia [...]

ENWW Clear i ng jams 125 3 Clos e th e tr a y . 4 Open and close th e r ight doo r to res et the M FP . T o clea r jams in T ray 4 1 Open the ver tical trans fer door on T ra y 4. 2 Check f or paper i n this area, an d remove any paper from this are a. Careful ly check to be sure tha t you hav e removed all pieces of tor n p aper .[...]

126 Chap ter 10 Prob lem so lvin g ENWW 3 If you did not see any paper in the ver tic al transfer door, open T ray 4. 4 Check f or pap er in t he tray area, and r emove any paper from this area. C arefully check to be sure you hav e remov ed all piec es of t or n paper. 5 Clos e T ra y 4. 6 Close the ver tical transfer door .[...]

ENWW Clear i ng jams 127 Clearing jams fr om the duple x pri nting accessory (duple xer ) T o clear jams in the duple x printing accessory 1 Mov e the outpu t device a w a y from the MFP to gain a ccess to th e left door. 2 Open the left do or and ca refully pull out any paper from area. W ARNING! Av oid touch ing the adj acent fusing area . It ca [...]

128 Chap ter 10 Prob lem so lvin g ENWW 5 Open the front door. 6 Check f or paper in the d uplex printi ng ac cessor y area, a nd rem ov e any paper by pulli ng it out of t he MFP . Be c areful not to te ar the paper . 7 Reinstal l the d uplex print ing ac cess or y by sl iding it back into the sl ot unti l it lo cks into pla ce. 8 Close al l open [...]

ENWW Clear i ng jams 129 Clearing jam s from the output areas T o clea r jams in the stac k er or stac ke r/stapler 1 If the jam e xtends into th e output bi ns, slowly and c arefull y pull t he medi a straight out of th e MFP so that it does not tear. 2 Mov e the outpu t device a w a y from the MFP . 3 On the s tack er , lift the wire o n the l ow[...]

130 Chap ter 10 Prob lem so lvin g ENWW 4 Locate the green h andle in t he flip per area an d lift the hand le. 5 Carefull y pul l out a ny media f rom the fl ipper area. W ARNING! Av oid touch ing the fli pper ar ea. It can be hot . 6 Locate the green h andle in t he pape r path mod ule, and the n pull down on the handle. 7 Carefull y pul l out a [...]

ENWW Clear i ng jams 131 8 Close al l open doors. Push the output device back into plac e. T o clea r jams in the m ultifunction finis her 1 Open the finisher cov er . 2 Slowly and car efull y pull t he pape r straight ou t of the f inish er so th at it does not tear.[...]

132 Chap ter 10 Prob lem so lvin g ENWW 3 Clos e th e fi ni she r co v er . 4 Mov e the finish er aw a y from the MFP . 5 Carefull y remove any paper from th e MFP output ar ea. 6 Carefull y remove any paper from th e finis her inp ut area.[...]

ENWW Clear i ng jams 133 7 Open the stapl er-unit door . 8 T o clear a b ookle t jam, t ur n the bo ttom green k nob clockwise to remove the bookl et. 9 Close the stapl er-unit do or . 10 Push the multifunc tion fini sher ba ck into plac e.[...]

134 Chap ter 10 Prob lem so lvin g ENWW T o clear jams in the left door (fuser area) 1 Mov e the outpu t device a w a y from the MFP to gain a ccess to th e left door. 2 Open the left do or . W ARNING! Av oid touch ing the adj acent fusing area . It ca n be hot . 3 Remov e any jamme d or dama ged me dia fr om this a rea by pulli ng it out of the MF[...]

ENWW Clear i ng jams 135 5 Close the left do or . Push the output d evice back into pla ce. T o c lear a st aple jam f r om the stac ker /stapler 1 Mov e the stacker/staple r awa y from the MFP . 2 Open the stapl er unit do or .[...]

136 Chap ter 10 Prob lem so lvin g ENWW 3 Pul l th e cartridge out. 4 Pull up on the l ev er labeled wi th a green do t. 5 Remov e the dam aged s taple. 6 Press down on the lev er lab eled with a green d ot.[...]

ENWW Clear i ng jams 137 7 Reinstal l the s taple car trid ge. 8 Close the stapl er unit d oor . 9 Push the st ack er/stapler back into pl ace. Note The stap ler needs to reload af ter cl eari ng a stap le jam, so th e first few documents (no more tha n five) might not be stapled. If a p r int job is s ent and th e stapler is jamme d or is out of s[...]

138 Chap ter 10 Prob lem so lvin g ENWW T o clea r a staple ja m from the m ultifunction fi nisher 1 Open the stapl er-unit door . 2 Slide th e stapl er-unit toward you. 3 T ur n the lar ge green kn ob unti l the blue dot a ppear s in the wi ndow of the stap ler u nit.[...]

ENWW Clear i ng jams 139 4 T ur n the sma ll green k nob at th e top of the stapl er unit c lockwise un til the s taple car tri dge mov es to the l eft of t he stapler unit. CA UTION The b lue do t must a ppear i n the window of t he st apler un it before you remove the stap le ca r tridge. If you try to r emov e the stap le ca r tr idge b efore th[...]

140 Chap ter 10 Prob lem so lvin g ENWW 7 Remov e the dam aged s taple. 8 Press down on the lev er lab eled with a green d ot. 9 Reinstal l the s taple car trid ge until i t cli cks into pla ce. 10 Slide th e stapl er unit into the finis her .[...]

ENWW Clear i ng jams 141 11 Close the stapl er-unit do or . In rare insta nces, a stap le jam might occu r in the u pper hal f of the st apler head. 1 F ollow step s 1 through 4 for clear ing a st aple jam fro m the multifu nctio n finisher (see T o cl ear a staple jam fr om the multi function f inis her ). 2 Locate the damag ed stap le at the b ac[...]

142 Chap ter 10 Prob lem so lvin g ENWW T o clear jam s in the 8 -bin m ailbox Note Check that the paper u sed i s not thi ck er than the 8-bi n mail box suppor ts. S ee Media sp ecifi catio ns . 1 Mov e the 8-bin mai lbox a wa y fr om the MFP . T o do this, stand on the lef t side o f the MFP an d pull the 8 -bin mailbox straigh t toward you. 2 Ca[...]

ENWW Clear i ng jams 143 Solvin g re peated jam s Note If jams cont inue, contac t your HP-author ized se r vic e provider . (See the HP sup por t flyer or go to www .h p .com/suppo r t/lj 9040mfp or www .hp .com/sup por t/ lj9050 mfp .) Situation Solution Gener al repeated ja m probl ems 1. Chec k to see that the media is correc tly load ed in the[...]

144 Chap ter 10 Prob lem so lvin g ENWW Understanding MFP messag es MFP mess ages ap pear o n the co ntrol- panel d isplay to relay the nor mal status of t he MF P (such as Processing Job ), or an error conditio n (such as Close Right Door ) that needs attention. Resolving co ntr ol panel mess age s l ists me ssage s that require at tention , or th[...]

ENWW Un derstand ing MFP mess ages 145 Resolving contr ol panel messages Message Explanation or recommended action Access de nied MENUS LOCKED Beca use t h e con trol -p anel se cur i t y is ac tive, you can not op en t h e menu s ACTION NO T CURRENTLY AVAILABLE FOR TRAY X TRAY SIZE CA NNOT BE ANY SIZE/ANY CUSTOM A duple x ed document w as req ues [...]

146 Chap ter 10 Prob lem so lvin g ENWW Canceling ... <JOBNAME> The MFP i s can celling a job . The mess age conti nue s while the job i s stop ped, the pape r path i s flushed , and a ny rem aining i ncoming data o n the acti ve data channel is recei v ed and d iscar ded. CARD SLOT X NOT FUNCTIONA L The com pact flas h card in the sp ecified[...]

ENWW Un derstand ing MFP mess ages 147 CLOSE FRONT OR LEFT DOOR To continu e turn off then on The MFP w as t urned on with o ne of th ese d oors o pen . C lo se the door , turn the MFP off , a nd then tu rn the MFP on. CLOSE RIGHT DOO R Close the v ertical trans fe r door . CLOSE RIGHT DOO R To continu e turn off then on The MFP w as t urned on wit[...]

148 Chap ter 10 Prob lem so lvin g ENWW E-mail Ga teway rejected t he job because o f the addressin g informati on. Job faile d One or m ore of the e-mail addresse s is incorrect. Send the j ob aga in with t he corr e ct ad dres ses. Event log empty The user i s attem pting to vie w an empty e v ent log b y s elect ing SHOW EVE NT LOG from the c on[...]

ENWW Un derstand ing MFP mess ages 149 Gateways fai led The MFP wa s unab le to locate e ither an SMTP or LD AP ser ve r . V er ify the gate wa y address . HP Digital Sending: Delivery Err or A digital send job has f ailed and c annot be d eliv ered. T r y to send the job agai n. INCORRECT Th e wrong PI N w as typed . Return to the p re vious scree[...]

150 Chap ter 10 Prob lem so lvin g ENWW MANUALLY FEE D [TYPE] [S IZE] Load the reques ted media into T ra y 1. T o overr ide t he me ssag e, touc h OK if the required m edia is a v ailable in anothe r tra y . T ouch OK to us e a type a nd siz e tha t is a v aila ble i n anot her tr ay . Multiple pag e scan mode This me ssage is disp la y ed when us[...]

ENWW Un derstand ing MFP mess ages 151 REPLACE CARTRIDGE The print cartridge is out o f toner and the Ca rtridg e Low=CO NTINUE mess age appe ars in the Syste m Set up su bmenu . T o uch OK to con tinue printing unti l there is no m ore toner . REPLACE S TAPLER CARTRIDGE To continue touch OK The e xte rnal paper ha ndling de vice is out o f stapl e[...]

152 Chap ter 10 Prob lem so lvin g ENWW TOO MANY PAGES IN JOB TO FINIS H For help touch OK The e xte rn al dev ice rece ive d too man y pag es to p erf orm the reques ted finishi ng proc ess. TOO MANY PAGES IN JOB TO STAPL E For help touch OK The print job is too large to staple . Th e job wi ll be com pleted u nstapl ed. TOO MANY PAGES TO MAKE BOO[...]

ENWW Un derstand ing MFP mess ages 153 20 INSUFFICI ENT MEMORY To continue touch OK The MFP re ceiv ed m ore data th an ca n fit in its a va ilab le me mory . Y ou mig ht hav e tr ied to tr ans f er too ma ny macros , so ft f onts , or c omple x g raph ics . T ouch OK to print th e tran sf erred da ta (so me data m ight b e lost), the n simpl ify t[...]

154 Chap ter 10 Prob lem so lvin g ENWW 30.00.02 SC ANNER I/O FAILU RE CHECK COPY CONNECT C ARD Make su re tha t t he sc anne r is un locked. Chec k t he cab les . T urn the MFP off , and then t urn the MFP on . If this m essage persists , conta ct an HP -authorize d service or support pro vider (see the HP suppor t flyer , or go to www .hp .com /s[...]

ENWW Un derstand ing MFP mess ages 155 52.x ERROR To continu e turn off then on A tempor ary printing error h as occu rred. T urn the MFP off , and then t urn the MFP on . If this m essage persists , conta ct an HP -authorize d service or support pro vider (see the HP suppor t flyer , or go to www .hp .c om/supp or t/lj9040 mfp or www .hp.c om/su p[...]

156 Chap ter 10 Prob lem so lvin g ENWW 62 NO SYSTEM To continu e turn off then on A prob lem e xists with the M FP firmware . T o conti nue , turn off the M FP , and th en the MFP on. If this m essage persists , conta ct an HP -authorize d service or support pro vider (see the HP suppor t flyer , or go to www .hp .com /supp or t/lj9040 mfp or www [...]

ENWW Correctin g output quali ty problems 157 Correcting out put qualit y pr oblems The first step i n correc ting ou tput qua lity problems is to deter min e if the im age defect is pr esent when copying and pr i nting, or only when copying. If th e image de fect is present only when copying, see Clean ing the ADF deliver y s ystem . If the imag e[...]

158 Chap ter 10 Prob lem so lvin g ENWW Light print or fade ● The pr int c ar tr idge might b e low . Re place the pr int car tri dge. ● Maintenan ce mi ght be d ue. Check this by printi ng a c opy of the s uppli es status page (s ee Supplie s stat us pag e ). If maintenanc e is due, or der and i nstall t he pr int er mainte nance kit. (See P a[...]

ENWW Correctin g output quali ty problems 159 Gra y bac kgr ound ● Do not use paper tha t has a lready been r un through t he MFP . ● Pri nt a fe w more p ages to s ee if th e problem corr ects it self. ● T ur n ov er the s tack of paper in the tray . Also, try rota ting th e paper 180°. ● At th e MFP contro l pan el, us e th e PRINT QUALI[...]

160 Chap ter 10 Prob lem so lvin g ENWW Misformed c haracters ● Pri nt a fe w more p ages t o see if th e pro blem corrects itsel f. ● Make sure that th e environmen tal sp ecifica tions for the MFP a re be ing met ( see Environment al sp ec ifi ca tio ns ). ● Maintenan ce mi ght be d ue. Check this by printi ng a c opy of the s uppli es stat[...]

ENWW Dete cting MF P problems 161 Pre venting wrinkles on en velopes If env elopes a re wr inkl ed when pr i nted, first e nsure th at you are using su ppor ted types of env elopes. Then , use the following proc edure to m ov e the fus er lev ers to the h igher po sitio n while pr in ting th e env elopes. T o prevent wrinkles on en velopes See P ri[...]

162 Chap ter 10 Prob lem so lvin g ENWW An error occ urs during a Digital Send job . Job fa ile d. The MFP e xperienced an error while e xec uting the d igital sending job . The adm inistr ator sho uld ch eck on the st atus o f the SMTP s erver . The e-mail gate w ay could not accep t the j ob becaus e the attach ment i s too larg e. T ry using a d[...]

ENWW Software, compute r , and product inter f ace problems 163 Software, compu ter , an d product interface pr oblems Situation Solution A page f ai ls to print . Set PRINT PS ER RORS=ON , and then sen d the j ob again t o print a PS error page . If this does not iden tify th e prob lem, t r y turning off Resourc e Savi ng and I/ O Bufferi ng or t[...]

164 Chap ter 10 Prob lem so lvin g ENWW Compute r softw are probl em. Che ck that y our co mpute r is w orking co rrectly b y prin ting from a prog ram y ou kn ow w orks , or b y printing a plai n te xt fil e to see i f the prob lem i s with y our p rogr am o r with y our driv er . (F or ex ample , C:dir>LPTn where n is the num ber of the co mp[...]

ENWW Software, compute r , and product inter f ace problems 165 Garb led pa ges print, there are ov e rpr ints, or only a por tion of a page prints . ● Mak e sure tha t y our pr ogr am is conf igured f or the correct M FP . ● Replace th e inte rf ace (I/O ) cab le with a cab le y ou kn ow w orks to see if the cab le is def ec tiv e. ● Y our p[...]

166 Chap ter 10 Prob lem so lvin g ENWW Job w as not d uple x ed . ● Print a config urati on pag e to ensu re that t he dupl ex printing access ory is insta lled c orrectl y (see Configu rati on page ). ● Mak e sure the duple x printing acc essory has bee n configu red in the driv er . ● Mak e sure tha t the s oftw are is not ov erriding the [...]

ENWW Software, compute r , and product inter f ace problems 167 Jam s and pap er-f eeding probl ems occ ur . ● See T o c l ear jams in T r ays 2 a nd 3 or T o clear jams in T ray 4 . ● Ensure tha t the m edia spe cificatio ns are w ithin rec ommende d rang e . (See Me dia sp ecificat ions .) ● Mak e sure the paper guides are adju sted p roper[...]

168 Chap ter 10 Prob lem so lvin g ENWW MFP is read y , but no t receivin g data ( the Data light does not b link ). ● Chec k f or loose I/O cabl e connec tions at the MFP and com puter or netw ork por t. ● T ry your I/O cab le on a system that y ou k now works . ● Chec k that th e correct inte rf ace cab le w as selecte d and is sec urely co[...]

ENWW Software, compute r , and product inter f ace problems 169 The Maci nto sh co mp ute r is not comm uni ca ting with the MFP . ● Make sur e the co nt rol pa nel di spl ays READ Y . ● Mak e sure the correct d rive r is sele cted in th e left half of the Chooser . Then mak e su re that the re quired MFP n ame is sel ected (highligh ted) on th[...]

170 Chap ter 10 Prob lem so lvin g ENWW Communicating by using an optio nal HP Jetdirect prin t ser ver If you purchase an opti onal HP Jetdi rect in ter nal pr int s er ver , and you cannot commun icate with the MFP ov er the networ k, ch eck the ope ration of the pri nt ser ver . Check the Jetdire ct configuration page for the me ssage I/O CARD R[...]

ENWW Checking the MFP config uration 171 Checking the MFP configuration F rom the contr ol pane l, you can pr int pa ges th at give details ab out the M FP and its cur rent configura tion. T he following infor mation pages ar e des cri bed he re: ● Menu map ● Configurati on page ● Jetdire ct pag e ● Supplie s stat us pag e ● Usage pag e ?[...]

172 Chap ter 10 Prob lem so lvin g ENWW Configuration page Use the config uration page to view cur rent MF P se ttings, to help troubleshoot MFP problems, or to verify in stallation o f optio nal ac cessor ies, such as memor y (DIMMs), tra ys, and pri nter langu ages. Note If an HP Jetdi rect pr i nt ser ver is instal led, a n HP Jetdi rect co nfig[...]

ENWW Checking the MFP config uration 173 Jetdirect pa ge The secon d page to be pr inted under Co nfiguration is the Jetdir ect page, whic h cont ains the f ollowin g inform ation : 1 HP Jetdirect Configuration indicates the MFP status, mo del number , hardware fir mware v ersion, p or t s elect, p or t configuration, auto ne gotiation, manufacturi[...]

174 Chap ter 10 Prob lem so lvin g ENWW Supplies status page Use the s upplies status page t o obtai n informat ion abo ut the to ner car tridg e inst alled in the MF P , the amoun t of to ner left in the toner car t r idge, and the number of pag es and j obs that hav e been processe d. Th e page als o lets you kn ow when you should sche dule the n[...]

ENWW Checking the MFP config uration 175 Usage page Use the us age pa ge to ob tain informati on abo ut the p age si zes and number of pages prin ted, copied, a nd se nt. The usage page c ontains th e following informatio n: 1 Pr oduct Name and Device name indicate the ser i es of HP Las erJet MFP in us e. 2 Usage T ot als indicate s typ es of page[...]

176 Chap ter 10 Prob lem so lvin g ENWW Even t l og p age The first page o f the ev ent log c ontains the following in f or mation : 1 Current P a ge Count indi cates the number of pages p r inted from the MFP . 2 Number in dicat es th e or der i n whic h th e e v en ts o ccur red. The l ast e v ent to oc cur ha s th e highest num ber . 3E v e n t [...]

ENWW Checking the MFP config uration 177 Printing a paper path test The pape r path tes t can be u sed to verify that var ious pa per paths are wor king pr oper ly o r to troubleshoot pr oblems with tray config uration . T o print a paper path test 1 T ouch Menu . 2 Scroll to and tou ch Diagnostics . 3 Scroll to and tou ch Paper Path Test . 4 Scrol[...]

178 Chap ter 10 Prob lem so lvin g ENWW[...]

ENWW Over view 179 A Specifications Over view This sec tion p resents s ome of th e produc t speci fications. ● P aper weight equ ivalence table ● Medi a spe ci f icat ion s ● Environment al sp ec ifi ca tio ns[...]

180 Appendi x A S pecific ations ENWW P aper weight equivalence table Use this table to deter m ine ap proximate equivalent bas is weight i n weight spe cificati ons o ther than U.S . b ond weight. For e xamp le, to d eter mine the equivalent o f 20 lb U .S. bond wei ght pa per in U.S . cov er weight, loc ate the bond weig ht (in row two, first col[...]

ENWW Paper weight equivalence table 181 Printing supplies Item P art numb er D e s cr ip ti on or us e Print cartri dge C8543X a ver age of 30,00 0 pages at 5 % co v erag e Replac ement H P maxim um c apacity , smart print cartr idge . HP Lase rJet Mo nochrome T ranspa rencie s Letter (8 .5 x 11 inches ), 50 sheets/bo x A4 (210 x 2 97 mm), 5 0 shee[...]

182 Appendi x A S pecific ations ENWW HP Multi Purpose P ap er Letter (8.5 x 11 inches), 500 sheets/ream, 1 0-ream carton Letter (8.5 x 11 inches), 500 sheets/ream, 5 -ream carton Letter (8.5 x 11 inches), 3- hole , 500 sheets/ream, 1 0-ream carton Legal (8.5 x 14 inches), 500 sheets/ ream, 10-re am carton T abl oid (11 x 1 7 inches), 5 00 sheets/ [...]

ENWW Med ia sp eci fi ca tio ns 183 Media specifications HP Laser Jet produ cts pr oduc e excellent pri nt qual ity . This MFP ac cepts a var iety of me dia, s uch as cut-sheet pap er (inclu di ng recy cled pape r ), envelopes, labels, transparenci es, and cust om-size pape r . Proper t ies su ch as weigh t, grain, and moist ure conten t are imp or[...]

184 Appendi x A S pecific ations ENWW Suppor ted siz es of paper for input and output Note F or mor e informati on on an HP out put device, see the Installati on Guide th at came with the MFP or output devices. T ray or Bin Capac ity P aper W eight Tr a y 1 U p t o 100 s heet s Up to 10 envelopes Maximum s tack hei ght for tra nsparenc ies: 10 mm ([...]

ENWW Med ia sp eci fi ca tio ns 185 Upper bin Up to 125 s heet s ● Standar d siz es: Lett er, Lega l, Execut ive, ISO A3 , ISO A4, ISO A5, 11 x 17, JIS B5 , JIS B4, JP ostD , Monarch, 8K, 16K ● Custom si zes ● Custom ty pes: En v elopes , labels 64 to 216 g/ m 2 (17 to 58 lb bond) Dup le x printing acce ssor y ● Standar d siz es: Letter , L[...]

186 Appendi x A S pecific ations ENWW Multif unction finisher Up to 1,000 sheets of stac k ed 75 g/m 2 (20 lb bond ) fo r Letter an d A4 (up to 50 sheets staple d), and 500 sheet s stac k ed of 75 g/m 2 (20 lb bond) f o r A3 and 11 x 17 (up to 25 sheets staple d) Up to 40 booklets of 5 she ets stac k ed or 20 booklets of 10 sh eet s stacked ● Sta[...]

ENWW Med ia sp eci fi ca tio ns 187 Suppor ted types of paper Use settings on the MFP c ontrol pa nel to sel ect th e follo wing types of p aper and other prin t medi a. ● Plain ● Pre-pr inte d ● Letterhea d ● T ransparency (see T rans parenci es ) ● Prepunc hed ● Labels ( see L abels ) ● Bond ● Recyc led ● Color ● Card stock &g[...]

188 Appendi x A S pecific ations ENWW Labels T o av oid damagi ng the M FP , us e only la bels reco mmende d for use in mono chrome l aser pri nters. Nev er prin t on the same she et of la bels more than once. CA UTION Do not print on both si des of la bels, transparencie s, env elopes, custom paper, or paper heavier than 216 g/m 2 (58 lb b ond). D[...]

ENWW Med ia sp eci fi ca tio ns 189 En velope construction Env elope constr uct ion is c riti cal. Env elope fold lin es ca n var y cons iderably , no t only betwee n manufacturers, b ut als o within a box from the same manufacturer . Successful p r inting on env elopes dep ends upon the quali ty of th e envelopes. When sele cting env elopes, co ns[...]

190 Appendi x A S pecific ations ENWW En viro nmental s pecifications P ower consumptio n P ower requi rem e nts W ARNING! P ower requirements are bas ed on th e coun tr y/regi on where the pr inter is sol d. Do not conv er t operating voltages. This may damage th e pri nter and void the produc t warranty . P ower consumptio n (a verage, in watts) [...]

ENWW Environm ent al sp ecif i ca tio ns 191 Acoustical speci fications Note Configurati on tested: Bas e unit pr inti ng and scann ing cont inuous with ADF on A4 paper at 49 ppm (HP LaserJe t 9050mfp ) and 39 ppm (HP L aserJet 9040mfp ) with no outp ut device. Decl ared per ISO 9 296 a HP LaserJet 9050mfp Sound po wer l e v el P rinting/cop ying ([...]

192 Appendi x A S pecific ations ENWW Operating en vir onment Operat ing temp eratu re 10 to 32.5°C (50 to 91°F) Relative humidity 10 to 80% Stor a ge temperatu re - 4 0t o1 5 . 6 ° C ( - 4 0t o+ 6 0 ° F ) Storage humidity 15 to 90% Spee d, i n pa ges per minute (ppm) 50 ppm (HP LaserJet 9050m fp) 40 ppm (HP LaserJet 9040m fp)[...]

ENWW Over view 193 B Control panel menus Over view The cont rol pan el menu l a yout represents an atte mpt to show the m enus us ed by all end u sers while prote cting the menus us ed by adminis trators. End use rs will ty pica lly use the firs t three menus of the list. Admin istrators a nd ser vice techn icians will use the othe r ite ms, which [...]

194 Appendi x B Co ntrol pan el menus ENWW • I/O submenu • Resets subm enu ● The Fa x m e n u is u sed to se t opt ions for sendin g and r eceivi ng fax es. ● The Diag nostics menu provides infor matio n about the MFP that adm inistrators and ser vice technician s ca n use t o defin e settings, v iew usage informa tion, an d trou bleshoot p[...]

ENWW Retr iev e job me nu 195 Retrieve job menu Note If no pr ivate, stored, q uick copy , or proo f-and-hold jobs are stor ed on the MFP hard di sk or R AM memor y , the me ssage NO STORED JOBS is di splay ed whe n the m enu is sel ected. 1 The use r is pres ented a list of u ser nam es. 2 The use r selec ts a use r name, and i s then shown a li s[...]

196 Appendi x B Co ntrol pan el menus ENWW P aper handling menu When pape r han dling settin gs are c orrectly configu red th rough the co ntrol pan el, you can pr i nt by choosing the type a nd size o f paper fr om the dr i v er or sof tware appl ication. F or more informati on, se e S pecifyi ng pape r to p rint on . Some item s in this m enu (su[...]

ENWW C onfigure device menu 197 Configure d evice menu This menu c ontains a ll adm inistrative functions. Original s submenu Although you can gain a ccess to each i tem us ing the tou ch-sc reen graphical disp lay , you can also se lect c opying and s endin g items th rough the MFP menus. Item V a lue s Expl anati on PAPER SIZE=LETT ER|A4 LETTER 1[...]

198 Appendi x B Co ntrol pan el menus ENWW Copying submenu Enhancement submen u Item V a lue s Expl anati on NUMBER OF SIDES=1 1 2 Indicates whethe r image s shoul d be printe d on on e side or both si de s of the c opy . COLLATE=O N ON OFF Indicates whethe r copie s should be co llated or not co llated . COPIES=1 1- 999 Indica tes the n umbe r of [...]

ENWW C onfigure device menu 199 Send i ng su bmen u Item V alu es Options Explanatio n E-MAIL SCAN PREFERENC E= COLOR FILE TYPE=PDF FILE SIZE = STANDARD RESOLUTIO N= 150DPI ADDRESS VALIDATIO N= ON FIND SEND GATEWAYS SMTP GATE WAY LDAP GATE WAY TEST SEND GATEWAYS COLOR BLACK A ND WHITE PDF TIFF M-TIFF JPEG SMALL STANDAR D LARGE 75 DPI 150 DPI 200 DP[...]

200 Appendi x B Co ntrol pan el menus ENWW Printing submenu Some item s in this m enu are available from a software app lica tion, o r from th e dri ver (if the appropr iate d river is i nstalle d). Dr iver and program s ettings override c ontrol- panel se ttings. For more infor mation, see Us ing features in the pr inter dri ver . Item V alu es Ex[...]

ENWW C onfigure device menu 201 DUPLEX BINDING=L ONG EDGE LONG ED GE SHORT E DGE Allow s the us er to ch ange the b indin g edge f or duple x printing. T he men u item is displ a y ed when a dupl e x printing acc essory is inst alled in the M PF and DUPLEX=O N . OVERRIDE A4/ LETTER= YES YES NO This com mand is used to p rint on Let ter-siz e media [...]

202 Appendi x B Co ntrol pan el menus ENWW PCL submenu Item V alu es Explana tion FORM LENG TH=60 5 to 12 8 Sets ve r tical sp acing fro m 5 to 128 lines f or def a ult pap er size . En ter the v al ue using the n umeric k ey pad. ORIENTATI ON= PORTRAIT PORTRAI T LANDSCA PE Allow s the us er to sele ct def ault page orienta tion. Note It is bes t t[...]

ENWW C onfigure device menu 203 Print quality submenu Some item s in this m enu are acces sible from a s oftware app lication , or from the dr iver (if th e appropr iate d river is i nstalle d). Dr iver and soft ware settings overrid e contro l panel settings. For more infor mation, see Us ing features in the pr inter dri ver . Item V alu es Explan[...]

204 Appendi x B Co ntrol pan el menus ENWW System set up submen u Items in this menu affect the M FP func tion. Co nfigure t he MFP a ccordi ng to your pr intin g needs. RET=MEDIU M OFF LIGHT MEDIUM DARK Use MFP R esoluti on Enha ncement technolo gy (REt) sett ing to produ ce print wit h smooth angle s, curves , and e dges. All print res olutio ns,[...]

ENWW C onfigure device menu 205 SHOW ADDR ESS=OF F AUTO OFF Sets wheth er or no t the MFP IP address will b e sho wn with the Re ady messag e. If this v alue is “on” the addre ss of the EIO ca r d in s lo t 1 is sh own. TRAY BEHA VIOR US E REQUESTED TRAY MANUAL FEE D PROMPT PS DEFE R MEDIA Speci fi es t he behavi or of th e tray by i ndica tin [...]

206 Appendi x B Co ntrol pan el menus ENWW AUTO CONT INUE=O N ON OFF Determine ho w the M FP reacts t o errors . ON : If an error pre v ents printin g, the m essage is displ a y ed, and t he MFP goe s offl ine f or 10 seconds bef ore ret urning onli ne. OFF : If an error pre vents printi ng, the messag e remains on the dis pla y , and the MFP doe s[...]

ENWW C onfigure device menu 207 I/O subm e nu Items in the I/O ( input/o utput) menu affect the co mmunicatio n between th e MFP an d the compu ter . P arallel input submen u EIO X Je tdirect s ubmenu The EIO ( enhanc ed in put/outp ut) subm enu appear s only when an EIO device is ins talled in an EIO slot on the MFP (such as an HP Jetdirec t pri n[...]

208 Appendi x B Co ntrol pan el menus ENWW Embedde d Je tdirec t subme nu Item Option s V a lues Explanatio n TCP/IP ENAB LE HOST NA ME CONFIG METHOD MANUAL SETTING S ON OFF BOOTP DHCP AUTO IP MANUAL IP ADDRES S SUBNET MASK SYSLOG SERVER DEFAULT GATEWAY IDLE TIMEOUT Enab le the TCP/IP pro tocol. Disa ble t he TCP/IP p rotocol . An alpha numeric s t[...]

ENWW C onfigure device menu 209 TCP/IP DEFAULT IP PRIMARY DNS SECONDA RY DNS PROXY SERVER PROXY P ORT AUTO IP LEGACY . A link-loc al IP addres s 169 .25 4.x .x will be set. The add ress 1 92.0.0. 192 will be set, con sistent with olde r Jetdirec t products . Specify the IP add ress (n.n.n .n) of th e Primar y Domain Name System (DNS) Server . Speci[...]

210 Appendi x B Co ntrol pan el menus ENWW Res ets su b m enu Note Use this menu with caution. Y ou can lose buffered page data or MFP c onfiguratio n settin gs when you select th ese i tems. Rese t the MFP only und er the f ollowin g circums tance s: ● Y ou want to r estore th e MFP de f ault setti ngs. ● Communicati on between the MFP and co [...]

ENWW D iagnosti cs me nu 211 Diagnostics men u Item Optio ns V alu es Explan ation PRINT EVENT LOG Gener ates a loca lized LIFO (las t in, fi rst out) list of t he 50 most re cent entries in the error log. The printed e v en t log sho ws e rror numb er , page count, error code , an d descript ion or pers onali ty . SHOW EVEN T LOG Allo ws th e user[...]

212 Appendi x B Co ntrol pan el menus ENWW Service menu The Service menu i s lock ed. A ser vic e tech nician mus t type a P IN to ope n the m enu. CONTROL P ANEL LEDs DISPLAY BUTTONS TOUCHSC REEN This m enu i tem is us ed by a ser vi ce t echni cia n to diagn ose po tential p rinter prob lems . Item Optio ns V alu es Explan ation[...]

ENWW Over view 213 C MFP memor y and e xpansion Over view This a ppendi x inclu des: ● Deter min ing me mor y req uiremen ts ● Installi ng mem or y ● Checking mem or y in stall ation ● Saving resour ces (p er manen t resour ces) ● Web access feature The MFP has two double data rate (DDR) D IMM slots to provide more MFP mem or y . DDR DIMM[...]

214 Appendi x C MFP memory and expan sion ENWW Installing mem ory T o install DDR memory DIMMs Use this procedu re to ins tall add itiona l memo r y . B efore you begin, pr int the confi guration (touch Menu , touch Information , and th en touch Print Configuration ) to find out how much memo r y is inst alled in the MF P before adding more mem or [...]

ENWW Instal ling mem ory 215 3 Loosen th e two capti v e thu mb scr ews on the back of the MFP . 4 Grasp the sc rews and pull the for matter b oard out o f the MF P . Place i t on a f lat, non-con ductive surface. 5 Remov e the DIMM from the antist atic package. Hold the DIMM wi th finger s agains t the sid e edges and thumbs agains t the back edge[...]

216 Appendi x C MFP memory and expan sion ENWW 6 Press the DIMM s traight into the slot (press fi r mly) . Make sure the l ocks on eac h side of the DIMM snap inward in to place. (T o re move a DIMM, the locks must be release d.) 7 Slide th e forma tter board ba ck into the MFP an d tighten th e two screws. 8 Plug in the power cord and conne ct all[...]

ENWW Instal ling mem ory 217 T o install a compact flash memory car d CA UTION Do not inser t a flas h memor y card that is desi gned for use with a digital camera in to the M FP . The MFP d oes no t suppor t photo pr inti ng direc tly fro m a fla sh memor y card. If you inst all a camera-t ype fla sh mem or y ca rd, a mess age aski ng if you want [...]

218 Appendi x C MFP memory and expan sion ENWW 5 Pre ss the c omp act f las h str ai ght in to th e slo t. CA UTION Do not inser t t he flas h memor y card at an a ngle. Note The first flash me mor y s lot ma rked “Fir m ware Slot” is reser ved for fir mware only . Slots 2 and 3 should b e used f or all ot her sol utions. 6 Slide th e forma tte[...]

ENWW Che cking memo r y inst all ati on 219 Checking memory installation F ollow this procedu re to verify that DDR DIMMs and flas h memo r y cards are installed correctly: 1 Check that the M FP c ontro l pane l displ a ys READY when th e MFP is tu r ned on. If an er ror message appears, a DI MM or flash mem or y c ard mig ht hav e been incorrec tl[...]

220 Appendi x C MFP memory and expan sion ENWW W eb a ccess feature Using the W e b access feature The MFP c omes eq uipped with a Web acces s feature. U the Web access feature to obtain the f ollowing i nformat ion ab out the M FP: ● control panel mes sage s ● supplie s lev els an d orde ring ● tra y config uration ● MFP co ntrol pa nel me[...]

ENWW Environmental produ ct stewardship program 221 D Regulator y inf or mation En vir o nment al pr oduct st e war dship pr ogram Pr otecting the en vironment Hewlett-P ackard Company is comm itted to providing quality p roduc ts in an environm entally sound manner . This product has be en des igned with sev eral attr ibutes t o minimi ze impacts [...]

222 Appendi x D Regula tory inf ormation ENWW Plastics Plastic p ar ts ov er 25 grams are mar ked accordin g to in ter na tional standa rds that enhanc e the ability to identi fy pla stics for recycling pur pos es at the end of t he pro duct's life. HP LaserJet printing supplies In many coun tries /region s, this p roduct's pr in ting sup[...]

ENWW Environmental produ ct stewardship program 223 Material saf ety data sheets Mater ial Safety Data Shee ts (MSDS ) can b e obtained by contactin g the HP websi te at: www .h p .com/go/ms ds or www .hp.com/hpinfo/community/e nvironment/prod uctin f o/safety . Extended warranty HP Supp or tPack provides cov er age for the HP har dware product an [...]

224 Appendi x D Regula tory inf ormation ENWW[...]

ENWW Over view 225 E Administr ation tasks Over view This se ction pres ents so me of t he syst em admini str ator ta sks . ● Embed ded Web ser ver ● Config urin g and veri fying an IP a ddress ● Digital s endin g conf iguration a pplet ● Using co ntrol pa nel me nus ● Device Storage Manag er ● Software for networks ● Diagno stics m e[...]

226 Appendi x E A dministr ation tas ks ENWW Embedded W eb s er ver The embe dded Web ser ver allows you to display status infor mation, ch ange s ettings, a nd manage the produ ct from your c omputer. The embe dded Web ser ver requir es a con nection t o the ne twork, wh ich i s provided thr ough the product HP Jetdir ect n etwork card. T he follo[...]

ENWW Configur in g and veri fying an I P addr ess 227 Configuring and verifying an IP address TCP/IP addre sses c an be assign ed and configur ed on an HP Jetdi rect pr int ser v er usin g sev eral option s: ● HP Web Jetadmin ● Embed ded Web ser ver TCP/IP assignment The system adminis trator or pr imar y user is res ponsible f or det er minin [...]

228 Appendi x E A dministr ation tas ks ENWW 6 Click the networ k link loca ted on t he left si de of th e configu ration s creen. 7 T yp e the new IP infor mation . Y ou mi ght need to scroll down for more options. 8 Click Apply to sav e the settings. 9 Click the Refresh button lo cated next to th e questio n mar k on t he r ight si de of th e scr[...]

ENWW Digital se ndi ng con fig uration app let 229 Pref erences s ettings Use t he Pr ef erence s set ting s to pe rf or m the f o llo win g task s: ● set the following default flatb ed scann er settin gs: • default document size. • default document t ype: text, graphics, or both . • two-sided page. ● set admi nist rator contac t informa [...]

230 Appendi x E A dministr ation tas ks ENWW 8 T yp e the LDAP gatewa y . Us e the sam e proced ure as for the SMTP gatewa y . After you type the S MTP and th e LDAP gatew a ys, test the confi guration by runn ing the Send Gatewa y s self- test, and then s end an e-mail. T o test the send gatewa ys configuration 1 T ouch Menu . 2 T ouch Configure D[...]

ENWW Usi ng con trol pane l menus 231 Using control panel menus F or a co mplete list of c ontr ol pan el item s and possible values, see Co ntro l pane l m enus . when additiona l acc essor ies are inst alled , new menu item s automa tical ly appea r . T o print a control panel menu map 1 T ouch Menu . 2 T ouch Information. 3 T ouch Print Menu Map[...]

232 Appendi x E A dministr ation tas ks ENWW Software f or networks HP W eb Jetadmin software HP Web Jetadmin is a browse r-base d manag ement to ol and shoul d be ins talled only on t he system admin istrator com puter . HP Web Jetadmin is av ailable from the Inter net at www .hp .com/ go/webjetadmi n . Note F or the la test list o f suppo r ted h[...]

ENWW D iagnosti cs me nu 233 Diagnostics men u System adminis trators can u se thi s menu to is olate par ts, and to tr oubleshoot ja m and qu ality issues. Item V alu es Explana tion PRINT EVENT LOG Genera tes a loc aliz ed LIFO (last in , first o ut) list o f the 50 most recent en tries in th e error log. The printed ev ent log sho ws error numbe[...]

234 Appendi x E A dministr ation tas ks ENWW[...]

ENWW Getti ng mor e out of help 235 F Using the HTML Help Vie wer The following topi cs p rovide informa tio n abou t navigating and usin g this HTM L Help User G uide. F or mor e informa tion, c lick one of th e following topics: ● Getting m ore out o f help ● T o find a he lp topi c ● T o create a l ist of f av orite he lp topi cs ● T o c[...]

236 Appendi x F Using the HTML H elp Vi ewer ENWW T o create a list of fav orite help to pics 1 Locate the help topic you want to make a f av orite topic. 2 Click the Favo ri t e s tab , and then click Add . Notes ● T o r etur n to a fa v orite to pic, click the Favo ri t e s tab , select the topic, an d then c lick Display . ● If you want to r[...]

ENWW Using the shor tcut menu com mands 237 Using the sho r tcut menu commands There ar e sev eral comman ds on t he sho r tcu t menu that you can us e to di splay and cus tomize informati on. Note These com mands can be ac cesse d through the keyboard. Y ou ca n click SHIFT + F10 to display the shor tcut menu, and the n click the ap propr iate sh [...]

238 Appendi x F Using the HTML H elp Vi ewer ENWW[...]

ENWW Using F 6 to switch between the Navigation and T opi c P anes 239 G Using accessibility shor tcut k e ys in the Help Vie w er The following topics descr ibe how you can navigate in thi s user guide. ● Usin g F6 t o s wit ch b etw een the N av iga tio n and T opi c P anes ● Shor tcut ke ys for the Help Vi ewer ● Shor tcut ke ys f or the C[...]

240 Appendi x G Using access ibility shortcut k eys in the Hel p Viewer ENWW Shor tcut keys f or the Contents tab Shor tcut keys f or the Index tab Shor tcut keys f or the Sear ch tab T o mov e forw ard to th e ne xt topic (pro v id ed y o u ha v e v ie w ed i t just pre v iously). A LT + R IG HT A RROW , or A LT + O , and t hen press F T o turn on[...]

ENWW Shor tcut key s for the F avorites tab 241 Shor tcut keys for the F av orites tab T o di spl ay the Fav ori te s tab . A LT + I T o add the current ly displ a ye d topic to the F av orites l ist. A LT + A T o select a topi c in th e F a v orites list. A LT + P , and then U P A RROW and D OWN A RRO W T o displa y the selec ted to pic. A LT + D [...]

242 Appendi x G Using access ibility shortcut k eys in the Hel p Viewer ENWW[...]

ENWW Ind ex 243 Index Numerics 2000-sheet input tray. See Tray 4 3000-sheet stacker bins 54 capacity 9 features 92 jams, clearing 129 ordering 11 paper sizes supported 185 selecting output location 55 staple jams, clearing 135 3000-sheet stacker/st apler bins 54 capacity 9 error messages 151 jams, clearing 129 loading staples 93 not recognized 167 [...]

244 Index ENW W buttons control panel 42 copy-screen 74 e-mail screen 82 C cables, troubleshooting 146, 168 calibration, trays 62 Cancel button, copy-screen 74 canceling jobs 43 capacity accessories 185 bins 9, 184 trays 9, 184 card stock printing 59 specifications 189 cards, EIO buffer overflow messages 153 error messages 154, 156 included 9 order[...]

ENWW Ind ex 245 custom media loading 37, 50 loading trays 49 printing 59 sizes supported 184 tray selection 66 tray settings 40, 200 cut-off pages, troubleshooting 165 D dark setting, toner density 204 Data light on control panel flashing, troubleshooting 164 locating 42 not blinking, troubl eshooting 168 on, troubleshooting 166 data missing, troub[...]

246 Index ENW W EIO disk Device Storage Manager 231 erasing 103 features 10 file directory, printing 195 job retention 204 locking 105 not recognized 167 ordering 12 EIO Jetdirect m enu 207 Electronic Industries Alliance 222 e-mail address book 86, 8 7 addressing using auto-complete function 85 alerts 119 body text 88 digital sending features 84 Fr[...]

ENWW Ind ex 247 H hard disk Device Storage Manager 231 erasing 103 features 10 file directory, printing 195 job retention 204 locking 105 not recognized 167 ordering 12 heavy paper printing 59 specifications 189 help Contents tab 240 control panel 43, 45 copying topics 236 drivers 16 e-mail screen 82 favorites 236, 241 finding topics 235, 236 Index[...]

248 Index ENW W job retention copying 79 error messages 152 features, accessing 67 limi t, s ett ing 20 4 private jobs 67 proof and hold 71 QuickCopy 70 Retrieve job menu 1 95 stored jobs 68 timeout settings 20 4 K keypad on control panel 42, 43 keys. See buttons L labels fuser mode 203 loading 52 printing 29, 58 specifications 188 LAN connector 9 [...]

ENWW Ind ex 249 media curl, troubleshooting 160 custom, loading 37 default image size setting 200 first page, different 63 fuser modes 203 HP, part number s 181 letterhead mode 52 loading 29, 48 prepunched, loading 51 recycled 222 sizes supported 184 small, mode for 204 specifications 183, 1 87 transparencies 52 Tray 1 settings 65 troubleshooting 1[...]

250 Index ENW W orientation, page default 202 duplexing options 60 loading paper 48 Originals submenu 197 OS/2 su pport 14, 16 output quality cleaning page, printing 118 settings 203 troubleshooting 157 overprints, troubleshooting 165 override A4/letter 201 ozone specifications 221 P page count resetting 120 viewing 172, 176 page orientation defaul[...]

ENWW Ind ex 251 printing basic instructions 53 cleaning page 118 envelopes 55 event log 176 private jobs 68 proof and hold jobs 71 QuickCopy jobs 70 stored jobs 69 troubleshooting 163 Printing menu 200 private jobs control panel settings 195 deleting 68 options 67 printing 67 timeout settings 20 4 processor speed 7 proof and hold jobs control panel[...]

252 Index ENW W Show me how Help 45 sizes, paper selecting trays by 66 supported 184 tray se ttin gs 40 skewed pages, troubleshooting 160 Sleep mode power consumption 190 settings 205 slots DIMMs supported 213 Installed Personalities and Options 172 installing DIMMs 214 slow printing, troubleshooting 164, 16 8 small paper mode 204 smeared toner, tr[...]

ENWW Ind ex 253 toner adhesion problems 187 checking level 117 density settings 204 loose, troubleshooting 159 smear, troubleshooting 159 specks, troubleshooting 118, 158 usage information 17 5 washing off clothing 109 Toolbox, HP Alerts tab 27 alerts, setting up 119 Device Settings button 2 8 features 24, 26 links 28 opening 27 Status tab 27 suppl[...]

254 Index ENW W troubleshooting ADF misfeeds 114 bins 166 blank pages 163 checklist 161 control panel mes sages 144 control panel, blank 161 curled pages 160 data transmission 164 Diagnostics menu 211 dropouts 158 fonts 163, 165, 168 gray backg round 159, 187 hard disk 167 HP Jetdirect print servers 25, 17 0 image defects 157 information pages 17 1[...]

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