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HP CheXpress CX30 manual

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Table of contents for the manual

  • Page 1

    CheXpress® CX30 User’s Manual_R ev 020309 CheXpress ® CX30 Small Business Remote Deposit Check Scanner User Manual February 2009 Rev. 020309 1[...]

  • Page 2

    CheXpress® CX30 User’s Manual_R ev 020309 TABLE OF CONTENTS CheXpress® CX30 Equipment…............ ................ ............... ................ ............... ............3 About the CheXpress® CX30 Scanner …………………….………………............ .............4 CheXpress® Installation......... ............... .........[...]

  • Page 3

    CheXpress® CX30 User’s Manual_R ev 020309 3 CheXpress® CX30 Equipment CheXpress® CX30 Equipment Checklist C X 30 Inkjet cartridge Entry tray USB cable Power supply & Power Cord The CheXpress® CX30 package includes the following pieces:  CheXpress® CX30 scanner unit  USB 2.0 cable  100v-240v -50/60 hz Voltage Sensing, external po[...]

  • Page 4

    CheXpress® CX30 User’s Manual_R ev 020309 Radio Frequency Interference The CheXpress® CX30 generates, uses, and c an radiate radio frequency energy. If the unit is not installed and used properly, that is, in strict accordance with the instructions in this manual it may cause harmful interf erence to radio communications. It has been tested and[...]

  • Page 5

    CheXpress® CX30 User’s Manual_R ev 020309 Features of the CheXpress® CX30 Outside the CheXpress® CX30 Fig. 1 Exit Door (Shown in the closed position) LED Status Indicator Entry Pocket Top Cover Locking Tabs Entry Tray Reset Butto n Exit Door (Shown in the open position) 5[...]

  • Page 6

    CheXpress® CX30 User’s Manual_R ev 020309 6 Bottom View of the CheXpress® CX30 Fig. 2 Power Connecto r USB Port Cable Channels CheXpress® CX30 Installation Un-Boxing the CheXpress® CX30 Step 1: Lay the box on it’s side and slide out the packaing and scanner. Lift off the top plastic insert (USB cable is inside), then lift the scanner from t[...]

  • Page 7

    CheXpress® CX30 User’s Manual_R ev 020309 3. Connect the power cord for the external power supply to the power supply and then plug in the connector into the bottom access, but do not connect to the power source until the driver has been loaded. 4. Connect the USB cable by plugging it into the bo ttom access port. 5. Note: Route the two cords th[...]

  • Page 8

    CheXpress® CX30 User’s Manual_R ev 020309 5. Insert the nozzle end of the cartridge into the cradle (Fig. 5) in the scanner and slide forward while keeping the reservoir end of the cartridge tilted slightly upward. 6. Push the cartridge downward until it s naps into position. Th e cartridge should be level to the baseplate when fully seated. Rep[...]

  • Page 9

    CheXpress® CX30 User’s Manual_R ev 020309 Install the Demo Software Program ( Download from the Digital Check web site if you did not have an Install CD. If you did, check the Desktop for the ScanLite icon . Use the ScanLite program for testing the scanner and during the cleaning process ) Look for the ScanLite and ScanBest programs on the web s[...]

  • Page 10

    CheXpress® CX30 User’s Manual_R ev 020309 Fig. 7 The status LED with the ‘Red’ light on. This is the normal state when waiting to be acquired and indicates a good USB and power connection. The standard sequence for the status LED is: 1. When the scanner is powered on and the USB cable is connected, the LED will light up ‘Red’. This indic[...]

  • Page 11

    CheXpress® CX30 User’s Manual_R ev 020309 11 How to Load Checks CX30 – The manual ‘drop & sli de’ feeder takes just one check at a time. Use the following directions: 1. Remove all rubber bands, staples, paper clips, pins, etc. 2. Hold the item with the front of the item facing out and away from the scanner (see Fig 8). NOTE: Checks mu[...]

  • Page 12

    CheXpress® CX30 User’s Manual_R ev 020309 Opening the CX30 Fig. 9 Gently pull out the tabs on the top sc anner cover. Lift up on the cover to open. Opening the Camera Door Outer camera door. Pinch latch to p ivot door o p en. Fig.10 The internal path offers a straight through or ‘U’ path and has several doors to provide e asy access for remo[...]

  • Page 13

    CheXpress® CX30 User’s Manual_R ev 020309 Opening the Internal Path Fig. 11 - Internal path – access door. Open exit door, then open the access door. Fig. 12 Replace the center cover by se tting it back on the unit vertically. 13[...]

  • Page 14

    CheXpress® CX30 User’s Manual_R ev 020309 Disconnecting the USB and / or Power Cables Fig. 13 The correct way to remo ve a cable. Fig. 14 INCORRECT removal. When removing or disconnecting the USB or Power Supply Cable from the CheXpress CX30, be sure to pull straight back on the cable and remove as shown in Fig. 13. DO NOT remove the cable by pu[...]

  • Page 15

    CheXpress® CX30 User’s Manual_R ev 020309 the scanner document track. If feeding proble ms are still experienced, try cleanin g the scanner using a CheXpress® cleaning card and the procedures descr ibed within this users guide. Check Images are streaking or fading If you notice either streaking or fadi ng on the images, the scanheads may requir[...]

  • Page 16

    CheXpress® CX30 User’s Manual_R ev 020309 Cleaning the Scanner 1. Compressed Air – (acquired from a local office supply provider) 2. Cleaning Cards – Consisting of one box of 25 cleaning cards – (#IS0028) 3. Cleaning Kit – Consisting of box of 25 cl eaning cards & 6 cleaning swabs – (#130007-03) In severe environments where ink and[...]

  • Page 17

    CheXpress® CX30 User’s Manual_R ev 020309 Cleaning Steps 1. You should remove the center cover to blow out the path. Lift up on the top- center cover. 2. Blow out the entire path, including the dust co llection bin under the front scanhead. Insert a new CheXpress® cleani ng card in the entry pocket. 3. Open the imaging appl ication or ScanLite [...]

  • Page 18

    CheXpress® CX30 User’s Manual_R ev 020309 Common Error Codes From The Scanner Common Error Codes 216 Mis-Feed (The document faile d to enter the path on time). • Remove the document and re-insert it. • Check for bent or excessively curle d leading edges and straighte n as needed. • If they continue to get -216 errors, this might indicate t[...]

  • Page 19

    CheXpress® CX30 User’s Manual_R ev 020309 -125 No Scanner (T he scanner was not found while attempting to initialize the scanner) • The status LED must be ‘Red’ for the application to ac quire the unit. • Check the USB cable connections or tr y a different cable. • Try a different USB port. • Verify that the PC has the proper drivers[...]

  • Page 20

    CheXpress® CX30 User’s Manual_R ev 020309 Frequently Asked Questions How many checks per minute should my CX30 scan? The CX30 is a manual feed scanner and its performance is dependent up on the operator. The CX30 has a rated speed of aproximately 30 documents per minute (DPM) in scan and return mode. Actual throughput will vary depending on the [...]

  • Page 21

    CheXpress® CX30 User’s Manual_R ev 020309 CheXpress® CX30 Specifications Paper Size H. min. 2.12” – max. 4.13” (54-105 mm.) L. min. 3.19” – max 8.98” (81-228 mm.) Scanning Method Concurrent two-sided Duplex Image Creation: 2 x 1296 cell, 106mm CIS Light Source: Tricolor LED Transport Speed 50 cm/sec Typical scan speed of 1 second (6[...]

  • Page 22

    CheXpress® CX30 User’s Manual_R ev 020309 22 Corporate Headquarters: Digital Check Corp. 466 Central Ave., Suite 31 Northfield, IL 60093 Tel: 847/446-2285 ⋅ Fax: 847/441-5507 Website: www.digitalcheck.com Email: support@digitalcheck.com[...]