HP cp1700 series manual

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Table of contents for the manual

  • Page 1

    cp1700 series user’s guide EulerUG.book Page 1 Monday, J uly 16, 2 001 5:34 PM[...]

  • Page 2

    Copyright Informatio n © 2001 Hewlett-Packard Company All Rights Reserved. First edition, 10/2001 Notice The information c ontained in this document is subject to change without notice. Hewlett-P ackard m akes no warranty of any kind with resp e c t to th i s info r ma t io n . HEWLETT-PACKARD SPECIF ICALLY DI SCLAIM S THE IMPLIE D WARRANTY OF MER[...]

  • Page 3

    ENWW i Contents Getti ng started Other res ources for produc t info rmation . . . . . . . . . . . . . . . . . . . 1-1 Setting up Printer p arts and loc ation s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Front of prin ter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 LCD pane l and i nfrare d lens . . [...]

  • Page 4

    ii ENWW Printi ng envelo pes an d cards . . . . . . . . . . . . . . . . . . . . . . . 5 -10 Printi ng on tran sparenc ies . . . . . . . . . . . . . . . . . . . . . . . . . 5 -11 Printi ng on me dia of user-defi ned si ze . . . . . . . . . . . . . . 5-1 1 Using the rear ma nual fe ed . . . . . . . . . . . . . . . . . . . . . . . . 5 -12 Using the To[...]

  • Page 5

    ENWW iii Media is not pi cked up from Tray 1 or Tra y 2 . . . . . . . . 8-1 2 Media is not pi cked up fro m the fron t ma nual f eed . . . 8 -13 Media is not pi cked up from th e rea r manual feed . . . . 8-13 Paper ou tput pr oblem . . . . . . . . . . . . . . . . . . . . . . . . . 8-13 Printi ng a diagno st ic page . . . . . . . . . . . . . . . . [...]

  • Page 6

    ENWW 1-1 1 Getting started Thank y ou for buyi ng the HP Co lor Ink jet CP 1700 s eries p rinte r. This guide provide s deta ils abou t how to set up yo ur co mputer , perfor m simp le print er tasks, a nd re solv e pri nter p robl ems. Other resources for produ ct informatio n You c an obta in produ ct informati on that is no t in clude d in th is[...]

  • Page 7

    ENWW 2-1 2 Setting up In this chapter , you will lea rn abo ut the c ompone nts of the pr inter and how to s et up t he printe r. Printer parts and lo cations Front of printer 1 Paper guides – Guide the pr int med ia int o the printer . 2T r a y 1 – Holds the pri nt med ia. 3 Output tra y – Collects the p rinte d pages. 4 Front manual feed ?[...]

  • Page 8

    2-2 ENWW 7 Ink c artri dge co ver – Pr ovide s acces s to the ink cartr idges. 8 Print head cov er – Provid es ac cess to the prin thea ds. 9 Print head ac cess la tch – Li fts to all ow each pr inthe ad to be removed from its c olor-cod ed soc ket. 10 Hook – Connect s to the car riage lo ck. M ust be eng aged for t he printer to ope rate. [...]

  • Page 9

    ENWW 2-3 4 POWER button – Control s powe r to the p rinte r. Press to turn the printer on or off. 5 RESUME button – Resumes curren t print op eration aft er tempo rar y interr uption, for exam ple, wh en addi ng pr int med ia to p rinter. 6 CANCEL button – Canc els the c urrent p rint job . 7 Infrared lens – Enables printi ng fro m an in fr[...]

  • Page 10

    2-4 ENWW 7 Buttons – Push thes e buttons to remove th e rear access p anel from the prin ter. Auto-duplex unit (optional acces sory) The printe r ca n autom atical ly p rint on bo th si des of a s heet of paper usin g a printing access ory call ed the aut o-dupl ex uni t. The auto- duple x unit is a specia l d evice th at attac hes to the back of[...]

  • Page 11

    ENWW 2-5 Step 2: Unpack the pri nter Unpack th e p rinter a nd remov e the p acking t ape and any s hippi ng material s from insid e the pri nter a nd insid e the tr ays. Step 3: Install Tray 2 (optional accessory) 1 Posi tion Tr ay 2 a t the lo catio n wh ere you want to p lace t he printe r. The pr inter is de signe d to rest dire ctly on top o f[...]

  • Page 12

    2-6 ENWW 3 Set the printer on top of Tray 2. Step 4: Install the auto-duplex unit To instal l the au to-du plex u nit, you m ust fi rst rem ove th e pre-i nstalle d rear ac cess p anel. Th e rear manu al feed is no t avai lable when y ou insta ll the auto- duplex unit. 1 At th e bac k of the pri nter, push th e butto ns on both side s of the r ear [...]

  • Page 13

    ENWW 2-7 2 Slid e the au to-dup lex u nit into th e back of the prin ter un til bot h sid es sn ap int o pl ace. For in forma tion ab out usi ng the auto -duplex unit, se e “ Two- side d prin ting ( duple xing) . ” Step 5: Turn o n the printer 1 Connect th e po wer cord to the printer , and pl ug it in. 2 Pre ss the PO WER bu tton to t urn on t[...]

  • Page 14

    2-8 ENWW 3 Remov e each ink c artr idge from its pack age. 4 Install e ach ink ca rtri dge int o its o wn c olor-c oded s ocket. F oll ow the colo red arr ows to prope rly in stall the ink cartr idges . 5 Press firmly on eac h ink cartr idge to ensure prope r contac t after insta llati on. Step 7: Install the printheads 1 Make sure the prin ter is [...]

  • Page 15

    ENWW 2-9 3 Lift an d push the prin thea d acces s lat ch towa rd the bac k of th e printer . 4 Remov e each prin thead fr om it s pac kage. R emo ve the protecti ve film f rom e ach prin thead. 5 Insert e ach pri nthead i nto its own c olor-cod ed soc ket. 6 Press firmly on eac h printh ead to ensur e pro per conta ct afte r insta llati on. 7 Lift [...]

  • Page 16

    2-10 ENWW 9 Wait w hile th e pri nter init ializ es the printhea ds. T his can t ake a fe w minute s. Wh en init iali zatio n is com ple te, an a lignm ent page prin ts. If no al ignme nt page print s, ch eck to make su re the re is pa per i n the prin ter. Step 8: Load paper The printe r has four pap er pat hs: l Tray 1 (defaul t tray) : Holds up [...]

  • Page 17

    ENWW 2-1 1 Tips for loading paper l The defa ult s ize o f Tray 1 and Tray 2 is 8.5 by 1 4 in ( 215.9 by 35 5.6 mm). Wh en you want to print on medi a sma ller tha n this , you n eed to adjust the pa per widt h and paper length gu ides in t he tray before you loa d the m edi a. l You can ex tend T ray 1 an d Tray 2 to acc ommoda te A3, 11 by 17 in [...]

  • Page 18

    2-12 ENWW 4 For Tr ay 1, p lace u p to 150 shee ts of pa per o r 30 tr ansp arencie s (up to .58 in or 15 mm thick) into th e tray. Fo r Tray 2, remove the cove r and place up to 2 50 she ets of paper (u p to .98 in or 25 mm thick) in to t he tray. D o not ov erlo ad the t ray. 5 Pinch a nd sli de the paper le ngth guide and pap er width g uide u n[...]

  • Page 19

    ENWW 2-1 3 Fo r Ma c i nto s h If you r comput er has a USB po rt and is us ing M ac O S 8.6 o r later, you can conn ect th e pri nter to the co mputer usin g a USB cable. I f your compu ter doe s not hav e a USB por t, you c an conn ect the pri nter to th e compu ter us ing a n LIO module . Setti ng th e LCD langua ge By defau lt, the LCD display [...]

  • Page 20

    ENWW 3-1 3 Connecting to a network The pri nter ca n be shared on a networ k using an HP J etdir ect p rint server/In terne t conn ector (LI O mod ule) or an HP Je tdirect externa l pr int serv er. This c hapter ex plains ho w to set up th e prin ter for net work p rinting o n a peer-to -peer o r clien t-server networ k. Peer-to-peer netwo rks In a[...]

  • Page 21

    3-2 ENWW The followi ng ope ra tin g system s su pport peer -t o-pe er prin tin g: l Micros oft Wi ndows 95 l Micros oft Wi ndows 98 l Micros oft Wi ndows Me l Micros oft Wi ndows NT 4.0 (with Servi ce Pa ck 4 o r lat er) l Micros oft Wi ndows 2000 l Macintos h OS 8.6 . or l ater Client-se rver ne tworks On a clien t-serv er n etwork, c lient compu[...]

  • Page 22

    ENWW 3-3 HP su pports th e fo llowing n etwo rk oper ating sy stems (NOS) : l Wind ows 2000 l Wind ows NT 4.0 (with Serv ice Pa ck 4 o r lat er) l Novell Netwar e 4.11 (Binde ry, NDS) l Novell Netware 5.0 and 5.1 (Bin der y , NDS and NDPS) l Wind ows Ter minal Se rver Editio n 4. 0 l Wind ows 2000 S erve r with T erminal Ser vices l Wind ows Termi [...]

  • Page 23

    3-4 ENWW To install a network pri nter on a client computer 1 Click Start , clic k Sett ings , and then c lick Printe rs . 2 Double-cl ick Add Pri nt er . 3 In Window s 9 5, Win dow s 98, a nd Win dows M e, c lick Netw ork Print er . In Window s N T 4.0 (with Ser vice P ack 4 or late r) a nd Windows 2000, c lick Networ k Prin t Server , when prom p[...]

  • Page 24

    ENWW 3-5 4 Cl ose t he Chooser window. EulerUG.book Page 5 Monday, J uly 16, 2 001 5:34 PM[...]

  • Page 25

    ENWW 4-1 4 Installing printer software Printer softwar e enab les th e com puter to com munic ate wi th the p rinter. One of the prin ter dr ivers on the starter CD mus t be in stall ed on y our compu ter to allow you to take fu ll advan tage of the p rinter featur es. If you do n ot hav e acces s to a CD-ROM dri ve, yo u can download th e printer [...]

  • Page 26

    4-2 ENWW Making copies of the software The sta rter CD c ontain s a uti lity tha t lets yo u copy th e printer softw are on to disks. Wh en you run the Instal ler, se lect Custo m iz at ion U t il i ty to copy disk s. You can also u se thi s utili ty to c opy th e printer soft ware to y our ha rd drive or to a netwo rk drive. After th e files ar e [...]

  • Page 27

    ENWW 4-3 b Follow the in stru ctions that appear on th e sc reen to com plete the softwa re in stall ation fo r a loc al co nnecti on. 8 If the printe r is set up for net work printi ng, click Con nected via the netw ork , and then cli ck Next. 9 Click Client Setup if th e printer i s co nnected to a ser ver or to someo ne's comp uter. Click S[...]

  • Page 28

    4-4 ENWW T o install the printer driver 1 Insert th e star ter C D into y our C D-ROM drive. 2 Double -clic k the Inst aller ic on for the M ac OS th at you are usi ng. 3 Follow the ins truc tions on the screen to com ple te the i nstal lation . 4 Connect th e USB c able (purch ased s epar ately; pa rt num ber C6518A ). 5 If you ar e usi ng Mac O S[...]

  • Page 29

    ENWW 4-5 4 When the M ain Installation dialog box ap pears, s elec t Uninstal l from the pu ll- down men u loca ted in th e up per-le ft part of the dia log box. 5 Follow the instr uctio ns on the sc reen to co mplet e the remo val of the sof twar e. Installing th e software on DOS Before you insta ll the DeskJet Cont rol P anel, make s ure yo ur p[...]

  • Page 30

    ENWW 5-1 5 Using the Printer In this chapter , you will lea rn how to use the pr inter driver to ch ange printer setti ngs an d to perfo rm ba sic print er tasks . You will also lea rn about the special media you c an use with the printe r and ho w to print on th at med ia. Printer features You can use your ne w pri nter to per form the fol lowin g[...]

  • Page 31

    5-2 ENWW duple xing f rom th e printer drive r, the LCD dis plays instru ctio ns on how to i nsert p ape r into th e pri nter. To lear n mor e abou t duple xing, see “ T wo-side d prin ting (d uplex ing). ” l Create a banner . Create a banne r using so ftware su ch as Corel ® Print Ho use, M icroso ft Publis her, or Brod erbun d Print Sho p. F[...]

  • Page 32

    ENWW 5-3 4 Once y ou hav e made the nec essa ry cha nges, c lic k OK to activate the ch ange an d clo se the Prop er ties dialo g bo x. Prin ter dr iver h e lp The pri nter dr iver he lp ca n be activat ed from the Hel p butto n, the F 1 key, or a q uestion m ark symb ol in t he uppe r-rig ht cor ner in t he p rinter driver (depen din g on th e Win[...]

  • Page 33

    5-4 ENWW A4 (8.3 b y 11.7 in; 210 by 297 mm ) A5 ( 5.8 by 8. 3 in ; 14 8 x 210 mm) B4 (10.12 by 14.33 in; 257 by 364 mm) JIS B 5 (7.17 by 10.12 in; 182 by 257 mm) Envelo pe U.S. #1 0 (4.12 by 9.5 in; 1 05 by 241 mm) Envelo pe DL (8.66 by 4.33 in; 200 by 110 mm) Envelo pe C6 (4.49 by 6.38 in; 114 by 162 mm) Envelo pe Monarc h (3.87 by 7. 5 in; 98 by[...]

  • Page 34

    ENWW 5-5 Media handling Sel e cti n g a t ra y The pri nter o nly pi cks up m edia i n the curren tly s elect ed tray unles s yo u turn on A uto-P ick. If t he cur rent ly sele cted tr ay run s out o f prin t medi a and A uto-Pic k is not selec ted , you will r ecei ve a message th at ins tructs you to add mo re pap er to that tray. If Auto -Pic k [...]

  • Page 35

    5-6 ENWW 2 Right-c lick the icon for th e printer , and then clic k Properties (Windo ws 95 a nd Win dow s 98), or Print ing P referen ces (Windo ws 2000 ), or Document Defaults (Windows NT 4.0) . 3 Click t he Features tab, and then c lick Advanced Featur es . 4 In the Adv anced Featur es dialog b ox, s elect the Auto-Pick fro m Next Tray ch eck bo[...]

  • Page 36

    ENWW 5-7 l Top: .12 in (3.0 mm) l Bottom : .46 in (11.8 mm) A4, A 5, B5, e nvelo pes, car ds, o ther medi a sizes l Left: .13 in ( 3.4 mm) l Right: .13 in (3. 4 mm) l Top: .12 in (3.0 mm) l Bottom : .46 in (11.8 mm) Performing printer tasks In this sectio n, you can fi nd inf ormati on abo ut h ow to se nd doc uments to print, how to p rint on s pe[...]

  • Page 37

    5-8 ENWW To perform auto-duplexing 1 Load th e appropr iate paper in Tra y 1, Tr ay 2, or the fro nt manu al feed. 2 From the Start menu, cl ick Settings , and the n cli ck Pr inters to open th e Printe rs folde r. 3 Right-c lick the icon for th e printer , and then clic k Properties (Windo ws 95 a nd Win dow s 98), or Print ing P referen ces (Wind[...]

  • Page 38

    ENWW 5-9 7 Change any ot her pri nt setting s, if nec essary, and th en cl ick OK to close t he d ialog box . 8 Click OK to print. 9 After t he first si de of the pag e(s) is prin ted, turn the paper over and reload i t into the pr inter. Refer to th e dir ectio ns on the LCD fo r guida nce ab out how t o rel oad the paper in the printer . For more[...]

  • Page 39

    5-10 ENWW The dev ice p rojects a solid infr ared beam to the printe r dur ing th e inf orm atio n tr ans fer pr ocess. Whe n th e inf orm ati on tr ansfer i s compl ete, the bea m turns o ff. Printing on special m edia This s ection p rovides inform ation o n ho w to print on media such as envelope s, postcar ds, an d tran sparenc ies. Printing en[...]

  • Page 40

    ENWW 5-1 1 Printing on t ransparencies For bes t resul ts, us e HP P remium Trans paren cy Fil m, whic h is spec ificall y design ed to wor k with the pri nter, o r other tr ansp arency f ilm that is desi gned fo r inkj et pri nters. To print on tra nsparencies 1 Remove al l medi a fro m Tray 1. 2 Insert th e tran spar encie s with the rough side d[...]

  • Page 41

    5-12 ENWW To print on media of user-def ined size 1 Lift th e output tray and remo ve ex istin g medi a from T ray 1 or Tray 2. 2 Insert th e medi a into the tray y ou wan t to pr int from. 3 Slid e the width an d length guides until the y stop at the edges of the me dia. 4 Lower the outp ut tray. 5 From the File menu, c lick Pr int , and then c li[...]

  • Page 42

    ENWW 5-1 3 To print using the rear manual feed 1 From the p rinter d river, s elect Options . 2 In the Printer Propertie s dialog b ox, un der Paper Tray , select Rear Manual Feed . 3 Under Pap er Siz e sel ect the media siz e you a re us ing. 4 Click OK to c lose the Pr inter Proper ties d ialog box, a nd then OK to send y our job to pri nt. 5 Ins[...]

  • Page 43

    ENWW 6-1 6 Using the Toolbox The To olbox provid es st atus an d main ten ance info rmati on abou t your printer . It als o giv es y ou ste p-by-step gu idanc e for b asic pr intin g task s and prov ides help s olving prin ter prob lem s. After in sta lling y our pri nter, you c an open the Tool box by clicki ng the Toolbox icon on your desk top. P[...]

  • Page 44

    6-2 ENWW Printer Services tab The Printer Se rvic es tab provide s util ities that h elp y ou main tain a nd test you r printer. You can clean and alig n your prin thea ds, and ca librate the co lor o n your p rinto uts. Y ou can pr int a t est or diag nostic page, and test your pri nter commu nicat ion. Yo u can also speci fy the la nguage in whic[...]

  • Page 45

    ENWW 7-1 7 Maintaining the printer This c hapter expl ains basi c printe r mai nte nance, incl uding clean ing the printer , and mainta ining the pr inthea ds an d ink cartr idges. Y ou ca n find informat ion about t he stat e of the prin ter, the prin theads , and th e ink cart ridges from th e Too lbox if you ha ve it i nstal led. Y ou ca n also [...]

  • Page 46

    7-2 ENWW Maintaining t he printh eads The pri nthead s re quire ve ry litt le mainte nance. You can p rint up t o 16,000 bl ack an d white pag es and 24,0 00 colo r pages befo re you ne ed to repla ce a pri nthead. Wh en a prin thea d needs to be replace d, t he LCD display s an alert messa ge. Cleaning the printheads If the pri nted c haracter s a[...]

  • Page 47

    ENWW 7-3 3 Release t he POWE R button. The p rinte r begins the pr inthe ad clea ning pr ocess . To perform a level 3 printhead cl eaning 1 Press and ho ld down the POWER bu tton. 2 Whil e holding do wn the PO WE R b utton, press the CANCEL butto n twice and then pr ess the RESUME b utton twi ce. 3 Release t he POWE R button. The p rinte r begins t[...]

  • Page 48

    7-4 ENWW 5 Press firmly on the print head to ensur e pro per con tact aft er insta llati on. 6 Close the prin thead ac ces s latch firml y, ensur ing t he hook catches the ca rriage lock , and the n clo se the p rinth ead co ver. You wi ll need to use so me for ce to close th e printhe ad acc ess la tch. 7 Wait while t he p rinte r ini tiali ze s t[...]

  • Page 49

    ENWW 8-1 8 Troubleshooting This c hapter p rovi des infor matio n about how to troubl eshoo t comm on printer prob lems, such as pa per j ams an d poor quali ty prin tin g. If the infor mati on in th is chap ter do es not help you troubl eshoot th e printer prob lem, try to pr int a di agnos tic page, and then c ontact HP Custom er Suppo rt. For in[...]

  • Page 50

    8-2 ENWW Unexpected printer shutdown Check t he power l Make sure th e p ower cord is con necte d fir mly to the print er an d to a working outlet , and that the prin ter is tur ned o n. The P OWER light o n the LC D panel of t he printer sho uld b e gre en. T ry tur ning the p rinte r off, and then on again . Check t he printer vents l The pr inte[...]

  • Page 51

    ENWW 8-3 withou t first s pecif ying whi ch pr inter y ou want t o use w ith an appli catio n. The defaul t printer sho uld be the pr inter that yo u u se most often . If the pri nter s electio n is a prob lem, op en the P rin ters fold er by clic kin g Settings and the n Printe rs . In the Print ers f older, r ight- click on th e p rinter icon , a[...]

  • Page 52

    8-4 ENWW Check t he statu s of the in k car tridges l You c an vi ew the st atus of the i nk ca rtridge s fro m the To olb ox. Replace a ny in k car tri dges th at are low on ink. Resolving print ing prob lems This s ection p rovides sol utions to co mmon pri nting p robl ems. Blank page pri nted Check that t h e tape is removed from the pri nthead[...]

  • Page 53

    ENWW 8-5 Move clo ser to t he pr inter l Make sure the devic e is no more than three feet (one mete r) fro m the prin ter whe n you send th e pri nt job. If you are stil l hav ing pr oble ms se nding a job t o pri nt using t he infrar ed featu re, c onsult the infr ared d ocumentat ion for th e handhe ld or laptop device . Something on the page is [...]

  • Page 54

    8-6 ENWW Check t he margin settings l If the te xt or graphic s are c ut off a t the edg es of t he p age, ma ke sure the ma rgin settin gs for th e do cumen t do not exce ed th e printabl e are a of yo ur pr inter. For in forma tion ab out margin s etting s, se e “ Minim um margi ns . ” Check how the media is loade d l Make sure the wid th and[...]

  • Page 55

    ENWW 8-7 Check t he docum ent file l Occasio nally , a docum ent file is d amaged . If you can p rint othe r document s fro m th e same so ftwa re pack age, tr y to pri nt usi ng a backup c opy of your d ocume nt, if avai labl e. Ink is smearing Check th e print mod e l When you pr int do cumen ts that us e a lot of ink , you m ust al low the docum[...]

  • Page 56

    8-8 ENWW Check the paper type print setting l When print ing on transpar enci es or ot her s pecia l medi a, se lect th e corre spondi ng med ia typ e in th e Print Se ttings dialog bo x. Check t he ink car tridges l Check tha t all the lin es are c onnec ted and have print ed pro perly. If the li nes are broken, one or more of you r ink c artridg [...]

  • Page 57

    ENWW 8-9 Blee ding co lors in p rin tout Check the pri nt sett ings l Some paper type s etting s (suc h as Tr anspar ency F ilms a nd Photo Paper s ) and prin t qua lity se ttin gs (su ch as Best ) require more ink than others . Choos e diff erent pr int se ttings in the Prin t Settings dialog bo x. A lso, make sure that yo u h ave se lect ed the c[...]

  • Page 58

    8-10 ENWW 1 Remove al l medi a fro m the ou tput tr ay. 2 Open the top cover to locate th e jam. Wh en you lift the to p cov er, the carri age sh ould retu rn to its po sition o n the r ight sid e of the printer . 3 If the carr iage does not retur n to the right si de of the pr inter , turn the printer off. 4 Free a ny wrink led m edia an d pull th[...]

  • Page 59

    ENWW 8-1 1 6 If yo u hav e the rear a cces s pan el ins talled , rem ove t he re ar a ccess panel and ch eck f or ja mmed m edia. If you do no t have the rear acce ss pa nel inst all ed, pr oceed to ste p 7. a To rem ove the r ear acc ess pane l, push the b utton s on eith er side of the rea r acc ess pan el, an d pull the pan el out of th e printe[...]

  • Page 60

    8-12 ENWW To avoid jams l Make su re not hin g is blo cking th e pa per path. l Do not overlo ad the trays. T ray 1 holds 150 sheets of plain paper or 30 trans paren cies . Tray 2 h old s 250 sheets of pap er. The front manual feed h olds up to ten sh eets o f paper or th ree transpa rencies . l Load pa per p roperl y. For ins truct ions ab out loa[...]

  • Page 61

    ENWW 8-1 3 Medi a is not picked up from t he front manual feed l Check th at the width g uide is s nug, bu t not t ight, a gains t the e dge of the pap er. l Make sure the re is not mo re tha n 10 sh eet s of pa per or th ree transpa rencies load ed in th e fron t manua l feed. l Make su re th e medi a is not wr inkled or b ent. Do not l eave media[...]

  • Page 62

    8-14 ENWW 3 Release t he POWE R button. You r print er pr ints a diag nostic page. If you stil l can not resol ve the p robl em after re viewi ng the di agnos tic page, cal l the HP Custo mer Car e Center. K eep the diagn ostic page, b ecause i t provi des i nformatio n that m ight be usefu l to Customer Care Center in helpi ng you to troubl eshoo [...]

  • Page 63

    ENWW 8-1 5 3 What i s the br and and model of you r com puter ? 4 What i s the versio n of pr inter softwa re you a re us ing? 5 What p rinte r driv er did y ou se lect? For customers in North America For customers outside of North America I During Wa rranty US: 208 323 25 51 Monday through F riday 6am to 6pm (MST ) Canada : 905 2 06 4663 M onday t[...]

  • Page 64

    8-16 ENWW Australia Calling from else where in the world Contac t your l ocal dealer or n eares t HP S ales and Su pport Office fo r tech nica l ass ist ance or hardwar e rep air s ervic es. Hong Kong 300 28555 Hunga ry 36 1 25 2 4505 India 9111 682 6035 Indo nesia 21 350 3408 Ireland 01 662 55 25 Italy 02 264 10350 Japan 0570-000 511 Korea Seoul 0[...]

  • Page 65

    ENWW A-1 A HP Supplies and Accessories You c an order HP s upplie s and acce ssor ies from th e HP web site. Visi t HPsho pping. com ( http://ww w.hpsho pping. com ) for more info rmation. Accessories You c an order the fol lowin g acc essories : Supplies Ink ca r tridges Pri nthe ads 250-sh eet input t ray (Tray 2) C8220 A HP aut o-duplex unit C82[...]

  • Page 66

    A-2 ENWW P arallel cab l es USB cable Netw ork interf ace HP Brigh t Whi te Inkj et P aper HP Pre mium Plus Pho to P aper HP IEEE-1284 A-B Parallel Ca ble (2 m) C2950A HP IEEE-1284 A-B Parallel Ca ble (3 m) C2951A HP USB A-B (2 m) C6518A HP Jetdi rect 20 0m print s erver/Intern et connec tor (LIO m odule) J6039A HP Jetdi rect 25 0m print s erver/In[...]

  • Page 67

    ENWW A-3 HP Premium Photo Paper HP Photo P a per HP ColorFast Photo P aper HP Photo Quality Inkje t/Design Glossy P aper 50 sheets , glossy US Let ter (8.5 by 11 in) C6979A 15 she ets, glos sy US B-size (11 by 17 in) C6 058A 15 shee ts, glo ss y A3 ( 297 by 42 0 m m) C6059A 15 sheets , glossy A4 (Europe an) (210 by 297 m m) C6040 A 20 sheets , two-[...]

  • Page 68

    A-4 ENWW HP Pr ofessional Br ochure and Flye r P a per HP Premi um In kjet P aper HP Design Hea vyweight P aper HP Hea vyweight Premium P aper HP Premi um Inkj et T ransparenc y 50 sheets , two-si ded, glossy US Letter (8 .5 by 11 i n) C6817 A 50 sheets , matte US Letter (8 .5 by 11 in) C6955A 100 sh eets, tri-fo ld, two- si ded, glo ss y US Letter[...]

  • Page 69

    ENWW A-5 HP Banner Pa per HP T e xtured Greeti ng Car ds HP Greeting Card P aper HP Ir on-on T -shir t T ran sf er s 50 shee ts A4 ( 210 by 29 7 m m) C3835A 100 sh eets US Letter (8 .5 by 11 in) C1820A 100 sh eets A4 (210 b y 297 mm) C1821 A 20 sheets , 20 envelope s, felt-t extured , ivory/ half-fol d US Letter (8 .5 by 11 in) C6828A 20 sheets , 2[...]

  • Page 70

    ENWW B-1 B LCD Messages Many dif ferent mess ages c an app ear o n the LCD . So me mes sages inform y ou of t he cur rent sta tus of the printer , suc h as INITIA LIZING . Other m essa ges requ ire a n acti on, su ch as CLOSE A LL CO VERS . The following tab le desc ribes som e of the mess ages th at mig ht appea r on the LCD. If a m essage pers is[...]

  • Page 71

    B-2 ENWW [COLO R] INK CA RTRI DGE MISSI NG The printer can no t detec t the ink cartri dge be cause it is miss ing, impro perly instal led, or defec tive. Open t he ink cartridge door and chec k for a missing , inc ompatibl e, or im proper ly ins talled cartrid ge. Re insta ll or repl ace the c artridge as appr opri ate. If the error per sist s , c[...]

  • Page 72

    ENWW B-3 LOAD [MEDIA S IZE] MEDIA IN [ TRAY ] PRESS RESUM E TO CON TINUE For a pri nt job tha t automa tic al ly se lec t s the media type, the prin ter requires media of the speci fied size to be load ed into the specif ied pape r tray. Foll ow the i nstructio ns in the print er mess age. PRINT ED PAGE IS DRYIN G... PRE SS RESUM E TO CON TINUE Pri[...]

  • Page 73

    B-4 ENWW AUTO- DUPLEX U NIT NOT AVAIL ABLE PRE SS RESUM E OR CAN CEL The aut o-duple x unit co mes with the CP 1700D mod el. You can al so pur chase it as an op tio na l ac ce ss ory . If you have not p urchased the au to- duplex unit, yo u cann ot prin t an auto -duplex j ob. If y ou have p urchased the auto- dup lex uni t, ma ke su re it is in st[...]

  • Page 74

    ENWW C-1 C Printer Specifications Pri n t M et hod Dr op on -de m and t her mal in k je t pr int ing Print Spee d: (Letter/A4) Fast Norm al Bes t Black Text Mixed Text Co lor 4 in by 6 in Photo Full Pag e Color 16 pp m 14.5 ppm 1.4 ppm 5.5 ppm 8 ppm 7 ppm 0.9 ppm 1.3 ppm 4 ppm 4 ppm 0.7 ppm 0.7 ppm Print Spee d: (11 in by 17 in/ A3) Fast N orm al B[...]

  • Page 75

    C-2 ENWW Media Handli ng Tray 1, front manu al feed, re ar manu al feed, T ray 2 (optional, part C8220A), output tray Recomm ended Media Weight Pap er : 16 to 36 lb Bond using T ray 1 or front manua l feed, 16 to 72 lb Bond us ing rear m anual feed En velopes : 2 0 to 24 lb Bond Car ds : 110 l b Index Media Supported (maximum number of pages suppor[...]

  • Page 76

    ENWW C-3 Sy st em R equ ir emen ts Minim um Windows 95/98 : Pentium 6 0 MHz, 16MB RAM Windows NT 4.0: P entium 60 MHz , 24 MB RAM Windows Me: Penti um 150 M Hz, 32 M B RAM Windows 2000: Pentium 13 3 MHz, 32 MB RAM Mac OS 8 .6 or la ter: 32 MB RAM (USB/Ap pleTalk) Ma c OS 8.6 or 9 . x: 32 MB RA M ( IR) Recomme nded For all Windows operating systems [...]

  • Page 77

    ENWW Hewlett-Packard Limited Warranty Stateme nt Extent of Limited W arranty 1 Hewlett-P ackard warrant s t o the en d-user cust omer t hat the H P product s spe cifie d ab ove will be fr ee fro m defec ts in mater ials and workman ship for the dur ation spec ified above , which duratio n begin s on th e da te of pu rcha se by the cu stomer . 2 For[...]

  • Page 78

    ENWW 7 HP sh all ha ve no obliga tion to repai r, repl ace, o r refund un til the cust omer ret urns the def ect ive pro duct to HP. 8 Any re pla cemen t prod uct ma y be ei ther new or li ke new, prov ided that it has fu nction ality at lea st equ al to th at of the prod uct bei ng replac ed. 9 HP produ cts m ay co ntain r emanu factured parts , c[...]

  • Page 79

    ENWW 2 To the ex tent that th is Wa rran ty Stat ement is inco nsis tent wit h lo cal law, th is Wa rranty Statem ent sh all be dee med mo dified to be cons isten t wi th suc h loc al law . U nder such lo cal l aw, ce rtain discla im ers a nd limita tio ns of t his W arranty State ment ma y not apply to the custo mer. Fo r exa mple, some s tates in[...]

  • Page 80

    ENWW DECLARATION OF C ONFORMITY accordi ng t o I SO /IEC Gui de 22 an d EN 450 14 Supp lementar y Infor mation: (1) The prod uct he rewith compl i es wit h th e requi re me nt s of the Lo w V olt a ge D i re ctive 73/ 23/ E EC and the EMC Directive 89/ 336/EEC , and carr ies the C E m arking accord ingly . (2) The prod uct w as teste d i n a ty pic[...]

  • Page 81

    ENWW I- 1 Index A accessories installing 2-6 part numbers A-1 adding paper 2-10 ADI AutoC AD drivers 4-5 aligning printheads 7-3 Apple Macintosh. See Macint osh AppleTalk, configuring 3-4 AutoCAD drivers 4-5 auto-duplex unit error messages B-4 installing 2-6 jams, clearing 8-9 margins, minimum 5-7 models including 2-3 part number A-1 parts, locatin[...]

  • Page 82

    I-2 ENWW customer s upport telephone 8-14 websites 8-14 Customization U tility 4-2 custom-size media 5-11 cut-off pages, t roubleshooting 8-5 D declaration of conform ity 9 default settings, printer dr iver 5-2 diagnostic page, printing 8-13 dimensions, printer C-2 disks, copying software to 4-2 display. S ee LCD panel Document Defaults 5-2 documen[...]

  • Page 83

    ENWW I- 3 trays supporting 2-10 help customer s upport 8-14 online 1-1 printer driver 5-3 Toolbox 6-1 hook, carriage loc k 2-2 HP Autoduplex unit. See auto-duplex unit HP Banner Paper 5-2, A-5 HP Bright W hite InkJe t Paper A-2 HP ColorFast Photo Paper A-3 HP Customer Care Cent ers 8-14 HP Felt-Textured Greeting Cards A -5 HP Glossy Greet ing Card [...]

  • Page 84

    I-4 ENWW troubleshooting 8-4 LCD panel buttons and lights 2-2 language, selecting 2-13 messages B-1 legal paper, loading 2-11 length guides, paper 2-11 lights 2-2, 8-3 limited warranty 5 Linux drivers 4 -5 LIO modules adaptor slot 2-3 using 3-3 loading media 2-10, B-2 lock, c arriage closing 2-9, B-4 locating 2-2 opening 2-8 M Macintosh AppleTalk, [...]

  • Page 85

    ENWW I- 5 P page orientation 2-11 pages per month C-2 panel, rear access error messages B-4 locating 2-3 removing 8-11 paper capacities, trays 2-10, 5-5 custom-size 5-1 1 error messages B-2 guides 2-1, 2-11 heavy 5-12 HP A-2 jams 8-9 loading 2-10 margins, minimum 5-6 special 5-10 specifications 5-3 tray selection 5-5 types supported 2-10 weight spe[...]

  • Page 86

    I-6 ENWW aligning 7-3 cleaning 7-2 cover, locating 2-2 error messages B-2 installing 2-8 part numbers A-1 replacing 7-3 status 6-1 Properties 5 -2 Q quality, troubleshooting 8-6 R rear access panel error messages B-4 locating 2-3 removing 2-6, 8-11 rear cover, auto-duplex unit 2-4 rear manual feed capacity 2-10 , 5-5 error messages B-3 feeding prob[...]

  • Page 87

    ENWW I- 7 Information tab 6-1 installing 1-1 opening 6-1 Printer Services tab 6-2 Printer Status tab 6-1 test page, printing f rom 8-1 top cover 2-1 transparencies capacities, trays 5-5 HP Premium Transparency Film A-4 loading 2-10 printing 5-1, 5-11 trays supporting 2-10 Tra y 1 Auto-Pic k 5-5 capacity 2-10 , 5-5 custom-size media, printing f rom [...]

  • Page 88

    I-8 ENWW settings 5-2 system r equirements C-3 uninstalling software 4-3 wireless printing troubleshooting 8-4 using infrared lens 5-9 utilities 4-5 Z ZoomSmart 5-1 EulerUG.book Page 8 Monday, J uly 16, 2 001 5:34 PM[...]