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HP DESKJET 350 manual

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Table of contents for the manual

  • Page 1

    HP DeskJet 350 Series User’s Guide 2697_08u_cover.p65 2/24/00, 4:07 PM 3[...]

  • Page 2

    Ackno wledg ements Apple®, Mac®, and Macintosh® are registered trademarks of Apple Computer, Inc. Microsoft®, MS-DOS®, Windows®, and Windows NT® are registered tr ademarks of the Microsoft Corporation Panasonic® is a registered trademark of Matsushita Electric Industrial Co., Ltd. Notice The informa tion contain ed in this document is subj [...]

  • Page 3

    [...]

  • Page 4

    i ii i Conten ts Conten ts i Welcome 1 Items in the Box 1 Printer Button s a nd Lights 2 Trave l Ti ps 2 Getting Sta rted 3 Conn e ctin g the Printer to Your Computer 3 Conn e ctin g to Power Sour ce 3 Loadi ng P aper 4 Installin g Print Ca rtridges 5 Print Ca rtridges 6 Handling Pri nt Cartridges 6 Storing Pr int Cartridges 6 Loadi ng P aper 7 Fee[...]

  • Page 5

    ii ii ii ii Cables 21 Accessories 21 HP Premium InkJet Paper 21 HP Pre miu m Trans pare ncy Fi lm 21 HP Greeting Card Paper 22 HP Professional Brochure and Flyer Paper 22 HP Restickables 22 Specifica tions 23 Minimu m Ma rgi ns 25 Customer Supp ort 26 Toolbox 26 Internet 26 HP Telephone Support 26 Regula tory Notices 28 Safety In form ation 28 FCC [...]

  • Page 6

    1 11 1 Welcome The HP DeskJet 35 0 series printer is a hig h-qua lity inkjet printer , giving you up to 600 by 600 dot s per i nch (dpi ) text and gra phics print ing o n a vari ety of p aper types and tran sparencies. For added convenience, the printer comes with a portable sheet feeder that can hold up to 30 sheets of paper. You can use the HP De[...]

  • Page 7

    2 2 2 2 Printer Buttons and Lights Trave l Ti ps • If you ar e travel in g to another countr y, tak e the n e cessa ry plug adap ter with you . • The po wer adapt er can be use d wi th A C po wer s ourc es of 100 to 240 vo lts, 50 or 60 H z. • Use only the p ower adap ter that is supp l ied with the prin ter . Do not use any othe r volta ge t[...]

  • Page 8

    3 3 3 3 Getting Sta rted Connecting the Printer to Y our Co mputer You can use the HP DeskJet 350 series p rinter with a PC or a Ma cintosh comp uter. You need to make s ure, howeve r, that y ou have the correc t print er cable for yo ur computer . Note: The pri nter cab le is not i ncluded i n the bo x with the pri nter. Foll ow the step s belo w [...]

  • Page 9

    4 4 4 4 Loading Paper 1. 2. 3. 4. 5. 6.[...]

  • Page 10

    5 5 5 5 Installing Pr int Cartridges 1. 2. 3. 4. 5. 6. 7.[...]

  • Page 11

    6 6 6 6 Print Cart ridges Handl ing Print Cartrid ges • Keep the pr int cartridge in its seal ed packa ge until you a re ready to use it. • Store the print cartridge a t room temp erature. • Once you have rem oved the print ca rtridge from its seal ed packa ge, leave it in the prin t cartridg e cradl e inside the pr inter. • Do not leave th[...]

  • Page 12

    7 7 7 7 Loadi ng P aper Feeding Paper Manuall y 1. 2. Install ing the Portable Sheet F eed er 1. 2. 3. loading paper[...]

  • Page 13

    8 8 8 8 Using the Po rtable Sheet Feeder 1. 2. 3. 4. 5.[...]

  • Page 14

    9 9 9 9 Notes on loading p aper • Loa d pap er with the side to be printed fa ce up. • Use only one type of paper at a time. • The number of sheets that you should load depends on the weight of the paper: Paper Weight Numb er of Sheets 24 lb (90 g/m2) 20 20 lb (75 g/m2) 25 16 lb (60 g/m2) 30 Remov ing the Portabl e Sheet F eeder 1. 2.[...]

  • Page 15

    10 10 10 10 Supported Pap e r Types You c an p rint on tr ansp arenc ies , gloss y pa per, labels , h eavy sto ck and ot her special media in the sam e wa y that you prin t on or dinar y paper w ith the HP DeskJet 350 series printer. Transpare ncies an d Glossy Paper • Load transparencies with the rough side up and the paper strip edge first. •[...]

  • Page 16

    11 11 11 11 Instal ling the Prin ter Software The HP DeskJet 35 0 series prin ter can be used with Microsoft Win dow s, MS-DOS, and Ap ple M acint osh soft ware app lic ati ons. System Req ui rements Before you use the pr inter, ma ke sure that you ha ve the min im um system requirements: Minimum Windows 3.1x 486, 66 MHz, 8 MB RAM Windows 95 or Win[...]

  • Page 17

    12 12 12 12 3. In the Program Manager window, c lick Run from the Fi le menu. 4. At the comma nd line box, type the l etter of the CD-RO M drive foll owed by WIN31 PCL3<L anguage>SETUP. EXE. Sub stitute the a p pr opr iate three- chara cter langua ge code (found in the tab le below ) for <La nguage> . Language Abbre viat ion Languag[...]

  • Page 18

    13 13 13 13 Install ing o n Maci ntosh Systems If the Mac US B Kit (C339 9A) ha s not been pa ckaged w ith your pr inter, you w ill need to purc hase it from you r dealer. Installing the Pri nter Software 1. Quit any o pen applicat ions and tu rn off any vi rus prot ect ion appli cati ons. 2. Insert the Insta ll disk into the disk drive a nd double[...]

  • Page 19

    14 14 14 14 Removi ng the Battery Pack 1. 2. Charging the Battery Pack Note: Use ONLY the Ni-M H b attery p ack whi ch co mes s ta nd a r d with th e C B i model o r the specific HP DeskJet 350 series recharge able battery pac k (C3394A) which is av ailable for purchase as an ac cessory. 1. 2. Note: The Ni-MH battery doe s not build a memory and he[...]

  • Page 20

    15 15 15 15 Troubleshooting How to find answ ers Use this section to find sol u tions to pr oblems you m ig h t be exp eriencin g with your printe r. If this h a p pens . . . Read this section . . . Power ligh t is on but n o thin g prints. Pap er Jam or Printer Is Not Responding Printer l ights are bl in king. Printer L ights Blin k Paper will not[...]

  • Page 21

    16 16 16 16 • If you have anoth er devi ce suc h as a t ape b ackup uni t, CD-R OM d rive, or networ k adapter atta ched to the same por t, it may be usin g the port. Click Ca n cel Print and wait until the other device has finished using the port. Then try prin ting your documen t again . • The print cartridge might be failing. Replace the pri[...]

  • Page 22

    17 17 17 17 Paper Feed Prob lems • Check that there is no paper jam. • Make sure the pap er width adjuster s fit snugl y against the left a nd edges of t he pa per st ack. • Som e pap e r types are not suita bl e for use with your HP Desk J et printer . • Make sure you only load one type of paper at a time. • Check that there is sufficien[...]

  • Page 23

    18 18 18 18 When you see this ... Do thi s . . . The amber Cha nge C artri dge li ght blin ks an d the pr in t car tr idg e cradl e moves to the center of the pr inter, change the pr in t cartr idg e. When the amb er Battery Cha rgin g light blinks when and the gree n Power light is on , the ba ttery pack charge is low. Plug in the pow er adapter t[...]

  • Page 24

    19 19 19 19 If you see t his... Do this... Chan ge Ca rtrid ge light is o n. The move ment of t he print c artri dge might be blocked. 1. Turn off the pr inter and open the access door. 2. Remove any objec t blocking the moveme nt of the print cart ridge crad le. 3. Check that pa per is pro perly loaded in the sheet feeder. 4. Turn on the printer a[...]

  • Page 25

    20 20 20 20 If you see t his... Do this... Change Cart ridge and Po wer li ghts are on. An intern al p rinter er ror has oc curred. • Turn off the pr inter using the Power button. T urn the printer on and try again. • If this does not solve the proble m, u nplu g t he po wer adapt er and re mov e the batter y pack. Plug in the power ad apt er a[...]

  • Page 26

    21 21 21 21 Supp lies and A ccessories To order printer sup plies or a ccessories, call your a uthorized HP deal er/distributor or visit HP on the World Wide Web. Visit the HP O utlet Center (htt p://www.outle t.hp.co m) for more informat ion. Print Cartridges Black inkjet print cartridge C6628A Color i nkjet pri nt cartri dge 51649A Cables HP IEEE[...]

  • Page 27

    22 22 22 22 HP Greetin g Car d Paper U.S. Letter (8. 5 by 11 inches), 20 sheets, 20 envelopes C1812A A4 (210 by 297 mm), 20 sheet s, 20 e nvelopes C6042A HP Profe ssional Brochu re and Fly er Pa per U.S. Letter (8. 5 by 11 inches), 50 sheets C6817A A4 (210 by 297 mm), 50 sheets C6818A HP Restick able s U.S. Letter (8.5 by 11 inches), 10 sheets, 90 [...]

  • Page 28

    23 23 23 23 Specifica tions Print Meth od Drop on-demand thermal inkjet printing Print Sp eed* Doc ument Type Document Type Document Type Document Type Fast Fast Fast Fast Normal Normal Normal Normal Bes Bes Bes Best tt t Black te xt 5 ppm** 3 ppm 1ppm (Econofast Mode) Color (text and graphics) 2 ppm 0.8ppm 0.5ppm *App rox imate figu res. E xact s [...]

  • Page 29

    24 24 24 24 Dimensions Printer only: Width: 149.9 mm ( 5.9 inche s) Height: 309.9 mm (12.2 inche s) Depth: 66 mm (2.6 inches) Printer wi th por ta b le sheet feeder : Width: 149.9 mm (5.9 inches) Height: 309.9 mm (12.2 inc hes) Depth: 9 4 mm (3 .7 inc hes) Weight Printer only: 1.9 kg (4..3 lb) Printer wi th por ta b le sheet feeder : 2.5 kg ( 5.4 l[...]

  • Page 30

    25 25 25 25 Minimu m Margins The printer does not prin t to the edg e of the pag e. When you set margins in your software , ma ke sure the margins ar e not less tha n the minimum shown in the followi ng i llust rat ions : Prin table Are a: Port rait O rient ati on Top margin: Black and color printin g 0.08 inch (U.S . Letter, U.S. Legal, and U.S. E[...]

  • Page 31

    26 26 26 26 Customer Supp ort The information in the previous cha p ter suggests solutions to common problems. If your p r inter is not op erating pr operl y and these sugge stion s do n o t solve your probl em, try using one of the foll owing suppor t services to obta in assistan ce. Toolbox Note: The Toolbox is only available if you installed t h[...]

  • Page 32

    27 27 27 27 The HP Custom er Care Center c an be reached at any of the following numbers: For customer s in North America : For customer s in North America : For customer s in North America : For customer s in North America : During Warr anty: US: 208 323 2551 Mo nday t hrough Frid ay 6 a.m. t o 6 p.m. (MST) Canad a: 905 206 4663 Monday through Fri[...]

  • Page 33

    28 28 28 28 Regula tory Notices Safety Information Always follow basic safety p recautions when using this product to reduce risk of injury from fire or electric shock. 1. Rea d and understa nd all in str uctions in the User's Guide. 2. Use only a grounded electrical outlet when connecting this product to a power source. If you do not kno w wh[...]

  • Page 34

    29 29 29 29 LEDs Classi fication Energy Consumption Energy Sta r is a U.S. regist ered service mark of the Unit ed States En vironment al Protecti on Agency. CLASS 1 LED PRODUCT LED KLASSE 1 APPARECCHIO LED DI CLASSE 1 PRODUCT CLASY 1 Z DIODAMI (EWHECYCMILED) Appareil à Di ode Electriuminescen te de C lasse 1 ZARI ZEN I LED TRI Y 1 KLASS 1 LED APP[...]

  • Page 35

    30 30 30 30 HP Limited Warran ty S tatement HP Product Dur ation of L im ited Warr anty Software 90 days Accessory 90 days Prin t Ca rtri dges 90 days Prin ter Periph era l Hard ware - see below for detai ls 1 Year Extent of limited warranty 1. Hewlett-P ackard wa rrants to the en d-user custo mer that t he HP prod ucts speci fied above will be fre[...]

  • Page 36

    31 31 31 31 Limitatio ns of W arranty Limitatio ns of W arranty Limitatio ns of W arranty Limitatio ns of W arranty TO THE EXTENT ALLO WED BY LOCAL LAW , NE ITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WAR RANTY OR COND ITION OF ANY KIND, WHETH ER EXPRE SS OR IMP LIED WARR ANTIES OR COND ITION S OF MERCHANT ABILITY, SAT I SFACT ORY QU ALI[...]

  • Page 37

    32 32 32 32 Index A abbreviations, language codes, 14 abbreviations, language codes, 14 abbreviations, language codes, 14 abbreviations, language codes, 14 acc essories , orde ring , 24 acc essories , orde ring , 24 acc essories , orde ring , 24 acc essories , orde ring , 24 acoustic emissions, 27 acoustic emissions, 27 acoustic emissions, 27 acous[...]

  • Page 38

    33 33 33 33 troubleshooting, 18 Euro pean Union, E MI certif ication, 2 7 Euro pean Union, E MI certif ication, 2 7 Euro pean Union, E MI certif ication, 2 7 Euro pean Union, E MI certif ication, 2 7 F faxes, optimiz e for, 26 faxes, optimiz e for, 26 faxe s, op timize for, 26 faxes, optimiz e for, 26 FCC certific atio n, 27 FCC certific atio n, 27[...]

  • Page 39

    34 34 34 34 N New Zealand , EMI cer tific ations, 2 7 New Zealand , EMI cer tific ations, 2 7 New Zealand , EMI cer tific ations, 2 7 New Zealand , EMI cer tific ations, 2 7 noise levels, 27 noise levels, 27 noise levels, 27 noise levels, 27 NOM1-Y - NYCE cer tificat ion, 27 NOM1-Y - NYCE cer tificat ion, 27 NOM1-Y - NYCE cer tificat ion, 27 NOM1-Y[...]

  • Page 40

    S SAB S cer tification, 27 SAB S cer tification, 27 SAB S cer tification, 27 SAB S cer tification, 27 safety cer tifications, 27 safety cer tifications, 27 safety certifications , 27 safety cer tifications, 27 safety information, 31 safety information, 31 safety information, 31 safety information, 31 Singapor e, safety certifications, 2 7 Singapor [...]

  • Page 41

    36 36 36 36 DECLAR ATION OF CO NFORMITY accord ing to ISO/ IEC Gu ide 22 and EN 450 14 Manufacturer' s Name: Hewle tt-Packard S ingapore (Pte) L td Manufactur er's Ad dress: Inkjet and Imaging Solu tio ns, Asia O peratio ns Hewle tt-Packard S ingapore (Pte) L td 20 Gul Way, Singapore 629196 Venture Manufacturing (Singap ore) L td. 5006 An[...]

  • Page 42

    © Copyright 2000 Hewlett-Packar d Company http://www.hp.com/go/d j 350 2697_08u_cover.p65 2/24/00, 4:06 PM 2[...]