HP F2400 manual

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Table of contents for the manual

  • Page 1

    HP De skj et F2 4 00 A ll-in - One s e r i e s W indo w s Help[...]

  • Page 2

    HP Deskjet F2400 All-in-One series[...]

  • Page 3

    [...]

  • Page 4

    Contents 1 How Do I? .................... ................................. .............................................. ............................ ...3 2 Get to k now the HP All-in-On e Printer parts......................... ........................................................ ................................. ........ ......5 Control pane[...]

  • Page 5

    2 Contents[...]

  • Page 6

    1H o w D o I ? Learn how to use your HP All-in-One •“ Copy document s or photos” on page 29 •“ Load m edia” on page 23 •“ Replace the cartridges” on page 34 How Do I? 3 How Do I?[...]

  • Page 7

    Chapter 1 4 How Do I? How Do I?[...]

  • Page 8

    2 Get to know the HP All-in-One • Printer parts • Control p anel feat ures Printer parts 1 Control panel 2 Attention light 3 Check cartridge lights 4 Front access door 5 Paper-width guide for the main input tray 6 Input tray 7 Paper tray extender (also re ferred to as the tray e xtender) 8 Cartridges 9 Glass 10 Lid bac king 11 Rear access door [...]

  • Page 9

    Control panel features 1 On : Turns the product on or off. When the product is off, a minimal am ount of power is still used. To completely remove power, turn off the product, then unplug the power cord. 2 Cancel : Stops the curre nt operation. 3 Start Copy Black : Starts a black-a nd-white copy job. 4 Start Copy Color : Starts a color copy job. 5 [...]

  • Page 10

    3P r i n t Choose a print job to continue. “ Print documents” on page 7 “ Print photos” on page 8 “ Print envelopes” on page 10 “ Print on specialty media” on page 11 “ Print a Web pag e” on page 17 Related topics •“ Load m edia” on page 23 •“ Recommended papers for printing” on p age 21 Print documents To print from[...]

  • Page 11

    5. Select th e approp riate optio ns for your print j ob by using the features a vailable in the Advanced , Printing Shortcuts , Features , and Co lor tabs . TIP: You can easi ly select the appr opriate options for your print job by choosing one of the pred efined print task s on the Printing Shortcuts tab. Click a type of print task in the Printin[...]

  • Page 12

    7. In the Resi zing Options area, click the appropri ate paper size from the Size list. If the paper size and paper type are not comp atible, the product softw are displa ys an alert and allow s you to select a dif ferent type or size. 8. In the Basi c Options area, select a hi gh print quality, such as Best , from the Print Quality drop -down list[...]

  • Page 13

    8. In the Pa per Type drop-down list, click More , and then select the appropriate paper type. NOTE: You cannot p rint a borderl ess image if the paper type is set to Plain paper or to a type of pa per other than a photo paper. 9. Select the Borde rless pr inting check box if it is not already checked. If the bo rderless paper size and pape r type [...]

  • Page 14

    5. Open the Printer Properties dialog box. 6. Click the Features tab, and then select the f ollowing print setti ngs: • Paper Type : Plain paper • Size : An appropria te envelope size 7. Select any other prin t settings that you want, and then click OK . Related topics •“ Load m edia” on page 23 •“ View the p rint resolu tion” on pa[...]

  • Page 15

    Print postcard s 1. Slide the paper gui de all the way to the left. 2. Place the cards in the rig ht side of the tra y. The side to be pr inted on should fa ce down and t he short edge sh ould point toward the p rinter. 3. Push the cards in to the printer until they stop . 4. Slide the pa per guide firml y against the edg e of the cards. 5. Open th[...]

  • Page 16

    8. In the Printin g Shortcuts list, click General Everyd ay Printing , a nd then specify the followin g print settin gs: • Paper Type : Plain Paper • Paper Size : An appropriate pa per size 9. Click OK . Print brochure s 1. Slide the pape r guide all t he way to the l eft. 2. Place th e paper i n the right side of the tray. Th e side to be p ri[...]

  • Page 17

    6. Open the Printer Properties dial og box. 7. Click the Features tab, and then spec ify the fol lowing print settings: • Print Quality : Normal • Paper Type : Click More , and then select a n appropriate card type. • Size : An appropriate card size 8. Select any other print settings that you wa nt, and then click OK . Print booklets 1. Slide[...]

  • Page 18

    11. Click Continue to fi nish printing the bo oklet. Print posters 1. Slide the pape r guide all t he way to the l eft. 2. Place plain pa per in the right side of the t ray. The side to be printed on sh ould face down. 3. Push the paper into the printer until it stops. 4. Slide the paper gu ide firmly against the edge of the paper. 5. Open the Prin[...]

  • Page 19

    11. Select any other print setting s that you want, and then click OK . Print iron-o n transfer s 1. Slide the paper gui de all the way to the left. 2. Place the iron-on tra nsfer paper in the right side of the tra y . The side to be printe d on should face down. 3. Push the paper i nto the printer unt il it stops. 4. Slide the pa per guide firml y[...]

  • Page 20

    6. Click the Features tab, and then specify t he following print setti ngs: • Print Quality : Normal or Best • Paper Ty pe : Click More , click Specialty Papers , and then click Other specialty paper . • Size : An appropriat e paper size 7. Click the Advanced tab. 8. Click Printer Fe atures , and then set Mirror Image to On . NOTE: Some iron-[...]

  • Page 21

    Related topics •“ Recommended p apers for printi ng” on page 21 •“ Load med ia” on page 23 •“ View the print resolution” on page 19 •“ Use printing short cuts” on page 19 •“ Set the defau l t print se ttings” on page 20 •“ Stop the current job” on page 55 Print using the maximum dpi Use maximum dpi mo de to print[...]

  • Page 22

    View the print resolution The printer softw are displays the print resoluti on in dots per inch (dpi). The dpi varies according to the pap er type and print qua lity that you select i n the printer software. To view th e print resolu tion 1. Make sure you have paper loaded i n the input tray. 2. On the F ile menu in your software appli cation, clic[...]

  • Page 23

    5. In the Printing Shortcuts list, click a pr in ting shortcut. The print settings for the selected printing shortc ut are disp layed. 6. Change the print setti ngs to thos e you want i n the new prin ting shor tcut. 7. Click Save as and type a name for the new printing short cut, and then click Save . The print ing shortcut is ad ded to the list. [...]

  • Page 24

    4 Paper basics You can load many diffe rent types and sizes of paper in t he HP All-in-One, including letter or A4 paper, p hoto paper, transparencies, and envelopes. This section co ntains the followin g topics: “ Load medi a” on page 23 Recommended papers for printing If you want t he best print quali ty, HP reco mmen ds using HP papers th at[...]

  • Page 25

    paper. It features ColorLok Te chnology for less smearing, bo lder blacks, and viv id colors. It is acid-free f o r longer last ing document s. HP Office Paper HP Office Pa per is a high-quality mul tifunction paper. It is sui table for cop i es, draft s, memos, and other everyday docume nts. It features Col o rLok Technolo gy for less smearing, bo[...]

  • Page 26

    Load media ▲ Select a paper si ze to continue. Load small- size paper a . Slide paper-w idth guide to the le ft.  Slide paper-w idth guide t o the le ft. b . Load paper.  Insert st ack of photo pap er into photo t r ay with short edge forwa rd and print side down.  Slide stack of paper fo rward until it stops. NOTE: If the phot o paper y[...]

  • Page 27

    b . Load paper.  Insert stack of pa per into input tray w ith short edge f orward and print side down.  Slide stack of paper f orward until it stop s.  Slide paper-w idth guide to the right until it stops at edge of paper. Load en velopes a . Slide paper-wid th guide to the left.  Slide paper-wi dth guide to the left. Chapter 4 24 Paper[...]

  • Page 28

     Remove all pa per from the main input tray. b . Load enve lopes.  Insert one or more envelope s into far-right side of th e input tray, with envelope flaps on lef t and facing up.  Slide stack of envelo pes forward until it stops.  Slide paper-wid th guide to the right against st ack of envelopes until it stops. Load media 25 Paper bas[...]

  • Page 29

    Chapter 4 26 Paper basics Paper basics[...]

  • Page 30

    5 Scan • Scan to a computer Scan to a computer NOTE: To scan to a computer, the HP All-in-One and comput er must be connected and turned on . The HP Photosmart Software must also be inst alled and running on your computer prior to copying. ▲ To scan to a c omputer: Single p age sca n a . Load or iginal.  Lift lid on product.  Load origin [...]

  • Page 31

    C l o s e l i d . b . Start sca n.  Start t he Scan job using the HP Ph otosmart Software. c . Previe w and accept.  Preview th e scanned image and accept. Related topics “ Stop the current job” on page 55 Chapter 5 28 Scan Scan[...]

  • Page 32

    6C o p y “ Copy document s or photos” on page 29 Copy documents or photos NOTE: To make copies, t he HP All-in-One and co mputer must be connected and turned on. Th e HP Photosmart So ftware must also be installed and running on your computer prior t o copying. NOTE: Enlarge and reduce cop y functionality is not available on all models. ▲ Do [...]

  • Page 33

    C l o s e l i d . c . Start copy.  Press either Start Copy Black or Start Copy Color . Related topics “ Stop the current job” on page 55 Chapter 6 30 Copy Copy[...]

  • Page 34

    7 Work with cartridges • Check the e stimated ink le vels • Order ink supplies • Automaticall y clean print cartrid ges • Manually clean print cartridges • Replace the cartridges • Use ink-backup mode • Cartridge warranty information Check the estimated ink levels You can easily check the in k supply level to det ermine how soon you m[...]

  • Page 35

    Find the cartr idge number 1. In the H P Solutio n Center, cli ck Set tings , point to Print Settings , and th en click Printer Tool box . NOTE: You can also open t he Printer Toolbox from the Print P ropertie s dial og box. In the Prin t Properties dialog box , click the Features tab, and then click the Printer Services button. The Printe r Toolbo[...]

  • Page 36

    CAUTION: Clean print cartridges only when necessary. Unne cessary cleaning wastes ink and shorte ns the life of the cartridge. To clean the print c artridges 1. In the HP Solution Center, click Settings . In the Print Settings area, click Printer Toolbox . 2. Click Clean the Pri nt Cartridges . 3. Click Clean , an d then follow the onscree n instru[...]

  • Page 37

    1 Copper-colored con tacts 2 Ink nozzles (do not clean) 8. Hold the pr int cartridge w ith the HP log o on top, and in sert the print cart ridge back into the slot. Make sure you push the print cartrid ge in firmly until it snaps i nto place. 9. Repeat if nece ssary for the other print cart ridge. 10. Gently close the pr int cartridge door and plug[...]

  • Page 38

    Wait for print carriag e to move to center of th e product. b . Press down to rele ase cartridge, the n remove it from slo t. 3. Insert new cartridge. a . Remove cartri dge from packagin g. b . Remove plast ic tape using pink pull t ab. c . Line up colored shaped icons, th en slide cartridge into slot until it clicks into place. Replace the cartrid[...]

  • Page 39

    d . Close cartridge door. 4. Align cartridges. Related topics •“ Choose the ri ght cartridges” on page 32 •“ Order ink suppl ies” on page 31 Use ink-backup mode Use the ink-b a ckup mode to op erate the HP Al l-in-One with only one pri nt cartridge. The ink-backup mode i s initiated when a print cartridge is removed fr om the prin t car[...]

  • Page 40

    During the warra nty period the produ ct is covered as long as the HP ink is no t depleted and the end of warrant y date has not been r eached. The end of warranty date, in YYYY/ MM/DD format, may be f ound on the product as indicated: For a copy of the HP Limi ted Warranty Statemen t, see the printed documentation that came with the pro duct. Cart[...]

  • Page 41

    Chapter 7 38 Work w ith cartridge s Work with cartridges[...]

  • Page 42

    8 Solve a problem This section co ntains the followin g topics: • HP support • Setup troublesho oting • Print troub leshooting • Scan troublesho oting • Copy tr oubleshoo ting • Errors HP support • Support process • HP support b y phone • Additional warrant y options Support pro cess If you have a probl em, follow the se steps: 1.[...]

  • Page 43

    Placing a call Call HP support whi le you are in front of the computer and the produ ct. Be prepared to provide t he follow ing info rmation: • Product name (HP De skjet F2400 Al l-in-One series) • Serial num ber (located on the ba ck or bottom of the product) • Messages that ap pear when the situation occurs • Answers to these que stions: [...]

  • Page 44

    CAUTION: Do not connect the USB cab le to the comput er until prompted by the software instal lation screen . This section co ntains the followin g topics: • The product wi ll not turn on • After settin g up the product, it doe s not print • The regi stration screen d oes not app ear • Uninstall an d reinstall the software The produc t will[...]

  • Page 45

    • Test the pow er outlet to make sure it is workin g. Plug in a n applianc e that you know works, and see i f the appliance has power. If n ot, then there might be a problem with t he power outlet. • If you plugg ed the product into a switched outle t, make su re the outlet is switch ed on. If it is switched to on b ut still does not w o rk, th[...]

  • Page 46

    Cause: You sent the print job to the default prin ter, but this product wa s not the default printe r. If this di d not s olve the issue, try the next solu tion. Step 3: Check the c onnection between the produ ct and computer Solution: Check the conn ection between the product and computer. Cause: The pro duct and computer were not com municating w[...]

  • Page 47

    6. Insert the product CD -ROM into your compute r’s CD-ROM drive and then start t h e Setup program. NOTE: If the Setup program d oes not appear, locate the setup. exe file on the CD-ROM dri ve and doubl e-click it. NOTE: If you no longe r have the install ation CD, you can download the so ftware from www.hp.com/supp ort . 7. Follow the on screen[...]

  • Page 48

    • Step 2: Check the ink levels Step 1: Make sure you a re using genu ine HP ink cartridges Solution: Check to see if your ink cartridge s are genuine H P ink cartridges. HP recommends t hat you use genu ine HP ink cartridges. Genui ne HP ink cartridges are designed and t ested with HP printers to help you easil y produce great results, time after[...]

  • Page 49

    Step 2: Load the stack of p aper correctly Solution: Remove the stack of paper from the input tray, reload the paper, and then slide the pa per width guide i nward until it stops at th e edge of the p aper. For more information, see: “ Load med ia” on page 23 Cause: The paper guides were not positioned co rrectly. Check produc t Try the followi[...]

  • Page 50

    Check printer settings Try the foll owing so lutions. • Step 1: Check the pri nt settings • Step 2: Veri fy the pa per size setti ng • Step 3: Check the pri nter margins Step 1: Check the p rint settings Solution: Check the print settings. • Check the print settings to see if the color setti n gs are inco rrect. For example, check to see if[...]

  • Page 51

    Make sure the margin se ttings for the document do not exceed the printable area of the product. To check you r margin setti ngs 1. Preview your pr int job befo re sending it to the pr oduct. In most software a pplications, click the File menu, and then click Print Preview . 2. Check the margins. The product uses t he margins you have set in your s[...]

  • Page 52

    want. In that case, t urn off autocro p ping in t h e HP Solut ion Center softw are and cro p the scanned ima ge manually, o r not at al l. Cause: The sof tware was set to automatical ly crop scanned pictures. Scanned image shows dotted l ines instead o f text Solution: Make a black-and-whi te copy of th e original and the n scan the copy. Cause: I[...]

  • Page 53

    Copy troubleshooting Use this sect ion to solve these copy proble ms: • Parts of the origi nal do not appear or are cut off • The print out is blank Parts of th e original do not appea r or are cut off Try the followi ng solutions to resolve the issue. So lutions are list ed in order, with the most likely solution f irst. If the first soluti on[...]

  • Page 54

    • Solution 1: Place t he original correctly on the glass • Solution 2: Ch eck the ink levels in the print cartridges Solution 1: Pla ce the origi nal correctly on the glas s Solution: Load your original print side down on th e right front corner of t he glass. Cause: The ori ginal was place d incorrectly on th e glass. If this di d not s olve t[...]

  • Page 55

    Flashi ng lights The lights on the product fla sh in special sequences to inform you about various error conditions. Refer to the followin g table for informati on on solving your error con dition based on whic h lights are on or fla s hing on th e product. On light Attent ion light Ink attention lights Description Solut ion Off Off Off The product[...]

  • Page 56

    On ligh t Attention light Ink attention lights Description Solution check that the carriage is not blocked. Fast blinking Fast blinking Both fast blinking The product has a fatal error. 1. Turn off the product. 2. Unplug the power cord. 3. Wait a minute, then plug the power cord back in. 4. Turn on the product. If the problem persists, contact HP S[...]

  • Page 57

    Printing in ink - backup mo de Solution: If you recei ve the ink-backup m ode message and two pr int cartridges are installed in t he product, verify that the protective piece of pla stic tape has be en removed from each print cartridge. When plastic tape covers the print cart ridge contacts, t he product cannot detect that the print cart ridge is [...]

  • Page 58

    9 Stop the current job To stop a print job from the HP All-in-One ▲ Press Ca ncel on the control panel . If the prin t job does not st op, press Cancel again. It can take a few moment s for printing to be cancelled. Stop the current job 55 Stop the current job[...]

  • Page 59

    Chapter 9 56 Stop the current job Stop the current job[...]

  • Page 60

    10 Technical information The technical specifications and international r egula tory information for the HP All-in-One are provided in this section. For additional specifications, see the printed documentation that came with the HP All-in-One. This section contains the following topics: • Notice • Specifications • Environmental product stewar[...]

  • Page 61

    Paper size For a complete list of supported media sizes, see the pr inter software. Paper weights Plain Paper: 75 to 90 g/m² (20 to 24 lb) Envelopes: 75 to 90 g/m² ( 20 to 24 lb) Cards: Up to 200 g/m² (110-lb index ma ximum) Photo Paper: Up to 280 g/m² (75 lb) Print specifications • Print speeds vary according to the complexity of the d ocume[...]

  • Page 62

    • Eco-Tips • Paper use • Plastics • Material safety data sheets • Recycling program • HP inkjet supplies recy cling program • Power consumption • Disposal of waste equipment by users in private households in the Eur opean Union • Chemical Substances Eco-Tips HP is committed to helping customers reduce their environmental footprint[...]

  • Page 63

    qualification status for this product see the Product D ata Sheet or Specifications Sheet. Qualified products are also listed at www.hp.com/go/ene rgystar . Disposal of waste equipment by us ers in private households in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This sy mbol on the product or[...]

  • Page 64

    Chemical Substanc es HP is committed to providing our customers with infor mation about the chem ical substances in our products as needed to comply with legal requir ements such as REACH (Regulation EC N o 1907/2006 of the European Parliament and the Council) . A chemical in formation report for this product can be found at: www.hp.com/go/re ach .[...]

  • Page 65

    FCC statement FCC sta tement The U nited St ates F ederal C ommunicati ons Commissio n (in 4 7 CFR 1 5 . 1 0 5) has s pecif ied that the follo w ing notice be br ought to the attention o f users of this pr oduct . This eq uipment has been tes ted and found to compl y with the limits f or a Class B digit al dev ice , pursuant to P art 1 5 of the FCC[...]

  • Page 66

    Notice to users i n Japan about the p ower cord Regulatory notices 63 Technical information[...]

  • Page 67

    HP Deskje t F2400 All -in-One series declarati on of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 DoC #: SNPRH-0806 Supplier's Name: Hewlett-Packard Company Supplier's Address: declares, that the product 20, Jia Feng Road Waigaoqiao Fr ee Trade Zone Pudong, Sh anghai ˈ PR C 200131 Product Name and Mode[...]

  • Page 68

    Index A after the support period 40 B blank copy 50 C connection problems HP All-in-O ne will not turn on 41 copy blank 50 missing information 50 specifications 58 troubleshooting 50 customer support warranty 40 E environment Environmental product stewardship program 58 environmental specifications 57 error messages 51 I ink-backup mode 36 M missin[...]

  • Page 69

    66 Index[...]