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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of HP HP-GL/2, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of HP HP-GL/2 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of HP HP-GL/2. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of HP HP-GL/2 should contain:
- informations concerning technical data of HP HP-GL/2
- name of the manufacturer and a year of construction of the HP HP-GL/2 item
- rules of operation, control and maintenance of the HP HP-GL/2 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of HP HP-GL/2 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of HP HP-GL/2, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the HP service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of HP HP-GL/2.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the HP HP-GL/2 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
XEROX WIDE FORMAT FreeFlow Accxes HP-GL/2 Printer Driver Version 11.0 for Windows 2000/XP/2003 for AccXES 11.0[...]
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Page 2
2 FreeFlow AccXES 2000/XP/2003 HP-GL/2 Printe r Driver Customer Release Notes Table of Contents 1 Trademark Acknowledgements 3 2 Release Content 4 3 FreeFlow Accxes HP-GL/2 Printer Driver for 2000/XP/2003 6 3.1 New Release Features 6 3.2 Customer Issues Resolved 6 4 Driver Installation 7 5 Creating a Printer Port 9 6 Driver Removal 10 6.1 Removing [...]
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Page 3
FreeFlow AccXES 2000/XP/2003 HP-GL/2 Printe r Driver Customer Release Notes 3 1 T rademark Acknowledgement s XEROX®, XES™, Synergix™, The Document Company, and the identifying product names and numbers herein are trademarks of XEROX CORPOR ATION. All other product names mentioned herein are trademarks of their respecti ve companies. All rights[...]
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Page 4
4 FreeFlow AccXES 2000/XP/2003 HP-GL/2 Printe r Driver Customer Release Notes 2 Release Content This release is provided as a self-extracting zip file. The self-extracting zip contains the following files: File Version Description XESKMDRV.DLL 0.3.0.0 / 11.0.4.2650 Rendering DLL XESUIDRV.DLL 11.0.4.1541 User Interface DLL XES32RES.DLL 11.0.4.1302 R[...]
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Page 5
FreeFlow AccXES 2000/XP/2003 HP-GL/2 Printe r Driver Customer Release Notes 5 There are 21 self-extracting zip files: Model and language Self-extracting zip file name 500 Series, English Accxes11.0_HPGL2_500_enu.exe 500 Series, French Accxes11.0_HPGL2_500_fra.exe 500 Series, Italian Accxes11.0_HPGL2_500_ita.exe 500 Series, German Accxes11.0_HPGL2_5[...]
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Page 6
6 FreeFlow AccXES 2000/XP/2003 HP-GL/2 Printe r Driver Customer Release Notes 3 FreeFlow Accxes HP-GL/2 Printer Driver for 2000/XP/2003 3.1 New Release Features This release adds support for AccXES version 11.0, adds support for the “Use Drawn Area” command, adds support for user-specified job ow ner, and addresses customer issues. This version[...]
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Page 7
FreeFlow AccXES 2000/XP/2003 HP-GL/2 Printe r Driver Customer Release Notes 7 4 Driver Inst allation Note: Ensure you are logged into Windows with proper administrative privileges to install a driver. 1. Remove any previous versions of this print driver as described in the Driver Removal section below. 2. Start Windows 2000/XP/2003. 3. Either Downl[...]
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Page 8
8 FreeFlow AccXES 2000/XP/2003 HP-GL/2 Printe r Driver Customer Release Notes 16. If you previously had an Xerox Wide Format HP GL/2 driver installed, be sure to close all Windows programs, and then restart your computer to replace the old driver files with new files. Note: Upon installation, this driver will look for Windows System registry entrie[...]
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Page 9
FreeFlow AccXES 2000/XP/2003 HP-GL/2 Printe r Driver Customer Release Notes 9 5 Creating a Printer Port If you do not have an “XES Net Port” to use with th is driver, it is recommended that you create a new printer port on your desktop. 1. Begin by clicking “Start”, “Settings”, “Printers”, “File”, Serv er Properties”, “Ports[...]
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10 FreeFlow AccXES 2000/XP/2003 HP-GL/2 Printe r Driver Customer Release Notes 6 Driver Removal 6.1 Removing from Windows 1. To remove the Net Port Monitor please follo w the instructions in the “Net Port Monitor Removal” section below. 2. To remove the HP-GL/2 Printer Drivers, click on “Start”, “S ettings”, “Printers”. 3. Right mou[...]
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Page 11
FreeFlow AccXES 2000/XP/2003 HP-GL/2 Printe r Driver Customer Release Notes 11 7 Net Port Monitor Removal 1. If any Printer Drivers are using the XES Ne t Port, change them to use a different port (such a “FILE” ). 2. Select Printers Folder/File/Server Properties. 3. On the Ports tab, select all XES Network Ports in the list, and click the Dele[...]
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Page 12
12 FreeFlow AccXES 2000/XP/2003 HP-GL/2 Printe r Driver Customer Release Notes 8 Known Issues The follow ing is a list of the know n issues w ith this release of the Window s 2000/XP Pro XES Net Port Monitor: If you log off Windows and then try to configur e the port the Transmission Retry field will be grayed out completely and you will not be abl[...]
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Page 13
FreeFlow AccXES 2000/XP/2003 HP-GL/2 Printe r Driver Customer Release Notes 13 When using printer accounting from a client going to a server, you must set the driver to use the RAW data type only under “Printer Properties”, “General Tab”, and “Print Processor”. WINDOWS 2000: When updating a driver if you receive an error message “Prin[...]
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Page 14
14 FreeFlow AccXES 2000/XP/2003 HP-GL/2 Printe r Driver Customer Release Notes To use larger than A-size paper in Power Point, the user must select the paper size in the driver. MICROSOFT PROJECT: In order to print Microsoft Proj ect documents larger than A-size, the Windows Print driver requires Microsoft Project 4.1a or later. MICROSOFT WORD: Mic[...]
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Page 15
FreeFlow AccXES 2000/XP/2003 HP-GL/2 Printe r Driver Customer Release Notes 15 Prepared by: Xerox Corporation 800 Phillips Road Building 139-64A Webster, New York 14580-9791 USA ©XEROX Inc. 2006. All rights reserved. Printed in the United States of America XEROX®, XEROX Wide Format 510DP, XES Sy nergix 8850 Digital Solution, Synergix Scan System,[...]