HP LaserJet 4200 manual

use hp hp L as erJet 4 200 L as erJet 4 3 00 4 200n 4 200tn 4 200dtn 4 300n 4 300tn 4 300dtn 4 300dtns 4 300dtnsl 4 200dtns 4 200dtnsl[...]

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HP LaserJet 4200 and 4300 ser ies pr inters Use[...]

Copyright inf ormation © Copyright Hewlett-P ackard Company 2002 All Rights Reserved. Except as allowed b y copyright laws or herein, reproduction, adaptation, or translation without prior written per mission is prohibited. A user of the Hewlett-P ackard printer associated with this user guide is granted a license to (a) print hard copies of this [...]

ENWW Contents 3 Contents About the documentation Where to lo ok for inform ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Using the p rinter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

4 ENWW Removing the optional enve lope feeder . . . . . . . . . . . . . . . . . . . . . . . 55 Loading enve lopes in the o ptional envelo pe feeder . . . . . . . . . . . . . . 56 Printing spec ial paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Printing labe ls . . . . . . . . . . . . . . . . . . . . . . . .[...]

ENWW 5 Clearing jam s from the optional stack er or staple r/stacker . . . . . . . . 106 Solving rep eated paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Understan ding printer m essages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Control pa nel messages . . . . . . . . . . . . . . . . . . . . . . .[...]

6 ENWW Appendix C Printer commands Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Understand ing PCL 6 an d PCL 5e print er command syntax . . . . . . . . . 176 Combining esca pe sequence s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Entering esc ape characte rs . . . .[...]

ENWW Where to look f or information 7 About the documentation Where to look f or inf ormation Se ver al ref erences are a v ailable f or use with this printer . For addit ional inf or mation or an updated version of the user guid e, visit http://www .hp.com/suppor t/lj420 0 or http://www .hp .com/supp or t/lj4300 . Setting up the printer Getting St[...]

8 About the docu mentation ENWW Using the printer User guide This guide ( use ), which you are curr ently reading, contains inf ormation about using the printer and troub leshooting. It also contains support, warranty , and regulatory information. See the contents for a list of topics cov ered. Online Help The online Help cont ains inf ormation abo[...]

ENWW Ov er vie w 9 1 Pr inter basics Overview Thank y ou f or purchasing an HP LaserJet 4200 series or 4300 series printer . If you ha v e not done so , see the getting star ted ( star t ) guide pro vided with the printer f or setup instructions. Now that the printer is set up and ready to use, take a f ew moments to f amiliarize y ourself with the[...]

10 Chapter 1 Printer basics ENWW Printer features and benefits The f ollowing table de scribes the fea tures f or the HP LaserJet 4200 series and the HP LaserJet 4300 series printers. Bullet ed items in blu e denote diff erences betwe en the two series. HP LaserJet 4200 se ries HP LaserJet 4300 series Speed and thro ughput Prints letter-size paper [...]

ENWW Printer f eatures and benefits 11 Expandable design T wo EIO (enhanced input/output) slots for connecting to networks or additional devices. Expandable memor y up to 416 MB. Optional, stackable 500-sheet tr ay and f ee der units. Up to two optional tray and f eeder units can be installed. Optional 1,500-shee t tra y and feeder . Up to two opti[...]

12 Chapter 1 Printer basics ENWW Printer configurations The HP LaserJet 4200 series and 4300 series printers ha v e six models each: the base , n, tn, dtn, dtns , and dtnsl models. The f ollowing tab le describes the f eatures of each model f or each series. HP LaserJet 4200 series HP LaserJet 4300 series Base model 48 MB RAM, expandab le up to 416[...]

ENWW Printer par ts and locations 13 Printer par ts and locations This section describes the basic printer f eatures. The accessories included with some mo dels, such as the stapler /stack er that is included in the HP LaserJet 4200dtnsl model, ar e not shown. F or more inf or mation about optiona l accessor ies, see “ Accessor ies and supplies ?[...]

14 Chapter 1 Printer basics ENWW Front vie w, tra y 1 closed 1 P aper lev el indicator 2 T ra y 2 (500- sheet) 3 Tr a y n u m b e r s Rear view 1 Accessor y cover 2 Memory-access door (more than one DIMM can be installe d) 3 EIO slots 4 P arallel interface port 5 P ower connector 6 Fuser (ca n be remov ed to clear paper jams) 7 Rear output bin (str[...]

ENWW Accessories and supplies 15 Accessories and supplies Y ou can increase the capabilities of the printer with optional accessor ies and supplies, as sho wn below . Se e “ Order ing informatio n ” on page 17 . Note Use accessories and supplies specifically designe d fo r the printer to ensure optimum perf or mance. The printer suppor ts two E[...]

16 Chapter 1 Printer basics ENWW Mo ving the printer The printer is hea vy and should be lifted by tw o people. T o lift the printer , grip the han dles on the sides of the printer . If the bottom of th e printer is attached to an optional acce ssor y (such as a 500-sheet tr a y and f eeder , 1,500-sh eet tra y and fe eder , or storage cabi net), t[...]

ENWW Ordering inf ormation 17 Or dering inf ormation This section contains inf or mation about ho w to order accessories and their part numbers. Use only parts and accessories specifically designed f or this printer . The section, “ Pa r t n u m b e r s ” on page 18 , is organized accord ing to these t ypes of acce ssories : paper handling memo[...]

18 Chapter 1 Printer basics ENWW Or dering directly t hrough t he printer software The printer software giv es you the ability to order supplies and accessor ies directly , by using yo ur computer . Three things are required t o use this fe ature: The Printer Status and Alerts software must be in stalled on y our computer . (Use the Custom installa[...]

ENWW Ordering inf ormation 19 Memory , f onts, and mass storage Item P art number Description or use SDRAM DIMM (dual inline memory module) Boosts the ability of the pri nter to handle large or complex print jobs (maximum 416 MB with HP-brand DIMMs). 8 MB C7842A 16 MB C7843A 32 MB C7845A 64 MB Q9680A 128 MB Q9121A Flash DIMM DIMM for storing f onts[...]

20 Chapter 1 Printer basics ENWW Note: These ite ms are also av ailable f or download at no cost by visiting http://www .hp.com . In the Select y our country/ region field at the top of the Web bro wser, select y ou r country/reg ion and click the Support bl oc k. Documentation Item P art number Description or use print media guide for the HP Laser[...]

ENWW Ordering inf ormation 21 Printing supplies Item P ar t number and where a vail able Description or use Print cartridg es HP UltraPrecise print car tridge. 12,000 pages (HP LaserJet 4200 ser ies) Q1338A 18,000 pages (HP LaserJet 4300 ser ies) Q1339A 1,000-staple cartridg e Q3216A Box of three staple car tri dges. HP LaserJet paper F or use wi t[...]

22 Chapter 1 Printer basics ENWW HP Office paper F or use with all office equipment — laser and inkjet pri nters, copiers , and f ax machines. Good fo r high-volume printing. Specifications: 84 br ight, 20 lb (75 g/m 2 ). Letter (8.5 by 11 inch), 500 sheets/ream, 10-ream car ton HPC8511/Nor th Amer ica and Mexico Letter (8.5 by 11 inch), 3-hole, [...]

ENWW Ordering inf ormation 23 HP Printing paper F or use wi th HP LaserJet and inkjet printers. Created especially for small and home offices. Heavier and brighter than copier paper. Specifications: 92 bright, 22 l b . Letter (8.5 by 11 inch), 500 sheets/ream, 10-ream ca r ton HPP1122/Nor th America and Me xico Letter (8.5 by 11 inch), 500 sheets/r[...]

24 Chapter 1 Printer basics ENWW Contr ol panel la y out 1 C ANCEL J OB b utton 2 Ready light 3 Data light 4 Attention light 5 P AUSE /R ESUME button 6 Control panel displa y 7 D OWN ARROW button 8 H ELP but to n 9 S ELECT button 10 U P ARROW button 11 B ACK ARRO W bu tton Contr ol panel lights READY 1 3 2 4 5 6 7 8 9 10 11 Light Indication when li[...]

ENWW Control panel la yout 25 Contr ol panel b uttons Using the printer Help (?) system This printer f eatures a Help system at the contr ol panel that provid es instructions for reso lving most printer errors . Some Help topics include a nimations that appear on th e printer control panel displa y to show y ou how to r esolve an err or . T o view [...]

26 Chapter 1 Printer basics ENWW Printing and changing contr ol panel menus T o see the cur rent settings f or the menus and items a vai lable a t the control panel, print a co ntrol panel menu ma p . Y ou might want to store the men u map near the printer f or refer ence. F or a complete list of menu items and possible v alues, see “ Control pan[...]

ENWW Accessor y lights 27 Accessory lights Use the f o llo wing table to inter pret the stat us lights on the optional 500- sheet stac ker or 500-sheet stapler /stack er accessor y . Light Meaning f or accessory Solid green The accessor y is on and ready . The accessor y has an error condition that needs attention. (See “ Understand ing accessory[...]

28 Chapter 1 Printer basics ENWW Printer software The printer CD-R OM contains the softw are components an d drivers f or end users and network administr ators. The printer drivers pro vided on the CD-R OM must be inst alled to tak e full adv antage of printer f eatures. The ot her progr ams are recommended, b ut are not required f or operat ion. S[...]

ENWW Printer s oftware 29 Printer driver s Printer drivers allo w you to gain access t o the printer f eatures and allow th e computer to communica te with the printer (b y using a printer language). Chec k the Readme file pro vided on the CD-R OM f or additional softw are included and supported languages. The f ollowin g printer dr iv ers are incl[...]

30 Chapter 1 Printer basics ENWW Software f or Windows-based computer s The CD-R OM contains printer drivers and oth er programs f or Windows computers . Netw ork administrators If the prin ter is attached to a networ k through an HP Jetdirect EIO card , y ou must configur e the printe r f or tha t network before y ou can p rint. For Microsof t and[...]

ENWW Printer s oftware 31 Gain access to the Windows printer driver T o configure th e driver , gain access to it in on e of the f ollowing w ays: Note Settings in the printer driv er and progr am ov err ide control pan el settings. (Program settings ov err ide printer driver settin gs.) Printer driver Help Each printer driver has Help scree ns tha[...]

32 Chapter 1 Printer basics ENWW Software f or Macintosh computers The HP installer provides PPDs and the HP LaserJet Utility f or use with Macintosh computers. The embedded W eb ser ve r can be used b y Macintosh compute rs if the printer is connected to a network. See “ Softw are for networks ” on pa ge 33 f or more inf or mation. PPDs PPDs, [...]

ENWW Printer s oftware 33 Software f or networks The pr inter software pr ovides a link for the HP Web Jetadmin software for managing the pr inter . F or a summar y of a va ilable HP network installation an d configuration software solut ions, see the HP Jetdirect Print Server Administrator ’ s Guide (included with printers that contain an HP Jet[...]

34 Chapter 1 Printer basics ENWW Views all de vices across your ne twork Configures all de vices within a de vice group Creates print paths Intelligent Update provides LAN administrators with an easy wa y to add components including new languages, device suppor t, and application plug-ins without re-installing HP Web Jetadmin Enhanced asset trackin[...]

ENWW Overview 35 2 Pr inting tasks Overview This section presents basic printing tasks , such as: “ Selecting the output bin ” on page 36 “ Stapling documents ” on pa ge 39 “ Loading tr a ys ” on page 42 “ Selecting which tra y is used f or printing ” on page 46 “ Selecting the correct fuse r mode ” on page 50 “ Printing env e[...]

36 2 Printing tasks ENWW Selecting the output bin The printer has th ese output locat ions: the top (stan dard) output b in, the rear out put bin, and th e optional stac ke r or stapler/stac ker . Printing to the top (standar d) output bin The top output bin collects paper f ace-down, in the correct order . The top output bin should be used f or mo[...]

ENWW Selecting the outp ut bin 37 Printing to the rear output bin The printer always prints to the rear output bin if it is open. P aper printed to this bin will be face up , with the last page on top (re verse order ). Printing from tra y 1 to the rear output bi n provides th e straightest paper path. Opening th e rear output bin might im prov e p[...]

38 2 Printing tasks ENWW Orientation of paper when a stapler is installed When an optional staple r/stack er is installed, the printer automatically rotat es the printed images 180 ° on all paper sizes , e v en if the job is not stapled. If y ou are printing on paper that requires a specific orientation (such as letterhe ad, preprinted paper , pre[...]

ENWW Stapling docume nts 39 Stapling documents The optional sta pler/stac ker can st aple jobs of up to 15 sheets of paper (20-lb paper). The stapler can st aple letter-, A4-, or legal-size pa per . P aper weight can r ange from 60 to 120 g/m 2 (16 to 32 l b). Heavier paper m ight hav e a stapling limit of fe wer than 15 sheets. If the job you w an[...]

40 2 Printing tasks ENWW T o select the stapler at the control panel 1 Press S ELECT ( ) to open the menus. 2 Use U P ARROW () o r D OWN ARROW ( ) to scroll to CONFIGURE DEVICE , and then press S ELECT () . 3 Use U P ARRO W () o r D OW N ARROW ( ) t o s cr ol l to OUTPUT SETUP , and then press S ELECT () . 4 Use U P ARROW () o r D OWN ARROW ( ) to [...]

ENWW Stapling docume nts 41 Loading staples Load staples if the printer control panel displa y prompts y ou with a STAPLER LOW ON STAPLES message (the staple r has f ew er than 70 staples left) or a STAPLER OUT OF STAPLES message (the stapler is empty). If the stapler runs out of stap les, jobs continue to pr int to t he stapler/stack er , but they[...]

42 2 Printing tasks ENWW Loading tra ys This section describes how to load t he standard and optional printer tr a ys. Loading tra y 1 T ra y 1 is a multipur po se tra y that ho lds up to 100 sheets of paper , 10 env elopes, or 20 ind e x cards. The pr inter default is to pull paper from tra y 1 first, if it is loaded. T o cha nge this behavior , s[...]

ENWW Loading tr ay s 43 Loading tra y 2 or an optional 500-sheet tray The 500-sheet tra y adjusts f or six standard sizes (letter , A4, legal, e x ecutive , A5, and JIS B5), as well as f or many custom siz es. (See “ Suppor ted sizes and w eights of paper ” on page 183 .) The printer senses standard siz es if yo u set the tra y guides to a stan[...]

44 2 Printing tasks ENWW 5 Load paper with the front side f acing down an d the top edge t owar d the front of the tray . CA UTION Do not f an the paper . F anning can cause misf eeds. 6 Mak e sure that the stac k is flat at all f our corners and that the to p of the stac k is below the maxim um-height indicators . 7 Slide the tra y completely into[...]

ENWW Loading tr ay s 45 Loading an optional 1,500-sheet tra y The optional 1 ,500 sheet tra y adjusts f or letter , A4, and le gal sizes . The printer automatically senses which size is loaded if the tra y guides are properly adjusted. If an optional stap ler/stack er is installed, the printer automat ically rotates the pr inted imag es 180 ° on a[...]

46 2 Printing tasks ENWW Selecting which tra y is used for printing Y ou can select how the printer pulls paper from t he tra ys. Understanding tra y order When the printer receiv es a pr int job , it selects the tra y by trying to match the requeste d paper type and siz e with what has been loa ded in the tra ys. Using an “ au toselect ” proce[...]

ENWW Selecting which tra y is used f or pr inting 47 Customizing tra y 1 operation The printer can be set to print fr om tra y 1 as long as it is loaded, or to print only f rom tra y 1 if the type of pa per loaded is specifically re quested. (See “ P aper Handling menu ” on page 15 4 .) Y ou can also dete r mine whether the printer di spla ys a[...]

48 2 Printing tasks ENWW Printing b y type and size of paper (locking tra ys) Printing by typ e and size is a wa y to be sure that print jobs alwa ys print on the paper that y ou want. Y ou can configure the tra ys f or the type (such as plain or letter head) and size (such as letter or A4) load ed in them. If y ou configure the tr ays t his wa y a[...]

ENWW Selecting which tra y is used f or pr inting 49 Manuall y feeding paper fr om tray 1 The manual f eed f eature is another w a y of printing on special paper from tr a y 1. Setting MANUAL FEED to ON either in the printer driver or a t the printer control panel stops the printer after each job is sent, allowing you time to l oad special paper or[...]

50 2 Printing tasks ENWW Selecting the correct fuser mode The printer automatically ad justs the fuser mode based on the p aper type to which the tr a y is set. F or e xample , heavy paper (such as ca rd stock) might need a h igher fuser-mode set ting (such as HIGH 2 ) in order to mak e the toner adhere better t o the page, but tr ansparencies need[...]

ENWW Printing env elopes 51 Printing en velopes Y ou can print env elopes from tra y 1 or the optional en velope f eeder . T ra y 1 holds up to 10 env elopes and suppor ts standard or custom siz es. The opt ional env elope feed er holds up to 75 env elopes and suppor ts only standard en velope sizes . F or printing on any siz e of env elope, mak e [...]

52 2 Printing tasks ENWW Loading en velopes in tray 1 Many t ypes of env elopes can be printed from tra y 1. Up to 10 can be stack ed in the tray . (See “ Env e lopes ” on page 191 f or specifications.) T o load en velopes in tray 1 1 Open tr a y 1, but d o not pull out th e e xtension. (Most en velopes f eed best without the e xtension. Howe v[...]

ENWW Printing env elopes 53 Feeding en velopes automatically (optional en velope f eeder) With the optional env elope f eeder , the pr inter will automatically feed up to 75 standard-size env elopes. T o order an optional en v elope f eeder , see “ Ordering info r mation ” on page 17 . Print only on env elopes approv ed f or use in the pr inter[...]

54 2 Printing tasks ENWW Installing the optional en velope feeder Use these steps to install the opti onal env elope feed er onto the printer . T o install the optional en velope feeder 1 Open tr a y 1. 2 Remov e the plastic en velope-en trance co v er from the printer . 3 Inser t the optional en velope f eeder fir mly into the printer until it lat[...]

ENWW Printing env elopes 55 Remo ving the optional en velope feeder Use thes e steps to r emov e the opt ional envelope f eeder fro m the printer . T o remove the optional en velope feeder 1 Press the release b utton that is located on the left side and pull th e optional en v elope f eeder aw ay from the printer . 2 Replace the plastic en velope-e[...]

56 2 Printing tasks ENWW Loading en velopes in the optional en velope feeder Use these steps to load en v elopes in the optional en velope f eeder . T o load en velopes in the optional en velope feeder 1 F old down t he env elope-f eeder tra y . Lift the en velope weight. 2 Squeez e the release le ver that is located on the left en velope guide and[...]

ENWW Printing special paper 57 Printing special paper This section discusses printing on types of paper that require special ha ndling: “ Printing labels ” on page 58 “ Printing transparencies ” o n page 59 “ Printing letterhead, prepun ched, or preprinted paper (single-sided) ” on pag e 60 “ Printing on paper with a special finish ?[...]

58 2 Printing tasks ENWW Printing labels Use only labels recommended f or use in laser printers. Make sure that labels meet the correct specifications. (See “ Labels ” on pag e 190 .) Do: Print a stack of up to 50 label sheets from tra y 1 or a stack of up to 100 la bel sheets from other trays . Load labels in tr a y 1 with the front side f aci[...]

ENWW Printing special paper 59 Printing transparencies Use only transpar encies recommended f or use in laser printers. F or transparency specificat ions, see “ T ransparencies ” on page 190 . At the printer control panel, ope n the Configure De vice menu. On the Print Quality submenu, select FUSER MODES . Mak e sure tha t the fuser mo de is se[...]

60 2 Printing tasks ENWW Printing letterhead, prepunched, or preprinted paper (single-sided) When printing letterhead, pre punched, or preprinted pa per , it is impor tant to orient the paper correctly . F ollow the guideli nes in this section f or printing on one side only . F or duple xing guidelines, see “ Guidelines fo r printing both sides o[...]

ENWW Printing special paper 61 Printing on paper with a special finish Some paper has a special fini sh, such as laid paper , bond paper , and coc kled paper . These types of paper can cause issues in regard to t oner adhesion and print quality . F ollow these guidelines when printing on paper with a special finish. At the printer control panel, op[...]

62 2 Printing tasks ENWW Printing small sizes, custom siz es, or heavy paper P aper heavier t han 120 g/m 2 (32 lb) should be printed only from tr a y 1. Custom-siz e paper can be printed from tr ay 1, tra y 2, or an optional 500-shee t tra y . Note The printer might print at a slower speed when printing small size s, custom sizes , and heavy paper[...]

ENWW Printing special paper 63 Setting custom paper sizes When custom paper is loaded, siz e settings need to be selected in t he program ( the pref erred method), in the printer driv er , or at the printer control panel. T o reduce curl and other prob lems, heavy pape r and v er y small custom-size pa per should be printed from tra y 1 to the rear[...]

64 2 Printing tasks ENWW Printing both sides of paper (optional duplex er) The printer can automatically print on both sides of paper with an optional duple xer . This is called duple xing. The optional duple x er suppor ts the f ollowing paper siz es: letter , legal, e x ecutiv e, A4 , A5, and JIS B5. The duple x slot cov er that is located at the[...]

ENWW Printing both sides of p aper (optional du ple xer) 65 Guidelines f or printing both sides of paper CA UTION Do not print on both sides of labels , transparencie s, en ve lopes, v ellum, custom sizes , or paper heav ier than 28 lb (105 g/m 2 ) because jams or dam age to the printer might oc cur . Note the f ollowing guidel ines: Bef ore y ou u[...]

66 2 Printing tasks ENWW Orientation of paper f or duplexing Se ve ral kinds of paper (such as let terhead, preprinted paper , prepunch ed paper , and paper with wate r marks) require a specific orientation when y ou duplex. The optio nal duple x er prints the second side of pap er first. The proper orientation of the paper in th e tra ys is shown [...]

ENWW Printing both sides of p aper (optional du ple xer) 67 La y out options f or printing both sides of paper The f our duple x or ientation option s are shown be low . These option s can be selected in the printer driver (t he pref erred method) or at the p rinter control panel. (If you use the printer control panel, go to Configure De vice menu,[...]

68 2 Printing tasks ENWW Using printer driver features When y ou print from a program, many printer f eatures are av ailable in the printer driv er . T o gain access to Windows printer drive rs, see “ Gain access to the Windows print er driver ” on page 31 . Note Cer tain pr inter f eatures might not be av ailable with all drive rs. Chec k the [...]

ENWW Using printer driver f eatures 69 Printing a watermark A watermar k is a notice , such as “ Confidential, ” pr inted in the ba ckg round of each page in a document. Ch eck the driv er f or a vailab le options, or se e the printer driver online Help for more inf or mation. Printing on a different fir st page F ollow these instructions f or [...]

70 2 Printing tasks ENWW Using job-storage features The printer suppor ts f our distinct job-stora ge f eatures that allo w printing to be initiated from the printer control panel after the print job is sent from the computer: quic k cop y , proof and hold, private job , and stored job . Some f eatures are a v ailable wit hout an optional h ard dis[...]

ENWW Using job- storage fe atures 71 Deleting a quic k copy job When you send a quick cop y job , the printer ov erwrites any pre vious jobs with the same user and job name . If no quic k cop y job is already stored under the same user an d job name and the printer needs additional space , the printer might delete other quick cop y jobs star ting w[...]

72 2 Printing tasks ENWW Deleting a held job When y ou send a proof and hold job , the printer automatically delete s your pre vious proof and hold job . If no proof and hold job alread y exist s with that job name , and the printer needs additional space , the printer might delete othe r proof and hold jobs starting with the oldest one . Note If y[...]

ENWW Using job- storage fe atures 73 Deleting a priv ate job A private job is automat ically deleted after the user relea ses it for printing, unless the user selects t he Stored Job option in the pr inter dr iver . (In order to store a job, the prin ter must hav e an optional hard disk installed.) Note If y ou turn the pr inter po wer off , all qu[...]

74 2 Printing tasks ENWW Storing a print job Y ou can download a print job to the optional hard disk without printing it. Y ou ca n then print the job at an y time at the printer control panel. F or e xample, y ou might want to do wnload a personnel f or m, calendar , time sheet, or accounting f or m that other users can gain access to and print. T[...]

ENWW Overview 75 3 Managing and maintaining the pr inter Overview This section e xplains how to manage and main tain the printer . “ Using the embedded W eb ser ver ” on page 76 “ Managing the print car tridge ” on page 80 “ Configuring e-mail aler ts ” o n page 79 “ Checking the p rinter configuration ” on page 83 “ Cleaning the [...]

76 3 Managing and maintain ing the printer ENWW Using the embedded W eb server This printer comes equipp ed with an embedded W eb ser ve r . Use your compu ter ’ s standard W eb brow ser to gain access to printer inf or mation prov ided in the embedded W eb ser ve r , including: printer control panel me ssages supply le vels tra y configuration p[...]

ENWW Using the embedded W eb ser ver 77 Viewing embed d ed W eb server pag es The embedded Web ser ver has three diff erent sections f or providing det ailed inf or mation about the printer : Inf or mation pages Settings pages Network pages The embedded W eb ser v er contents a ppear within three tabs locate d at the to p of y our W eb browser scr [...]

78 3 Managing and maintain ing the printer ENWW Settings pages The settings pages of th e embedded W eb server allo w you to configur e the printer by using y our computer . These pages can be pass word-pro tected. Alwa ys consult with y our network administr ator bef ore changing the printer configuratio n. Configure dev ice page This page allo ws[...]

ENWW Configuring e-mail aler ts 79 Configuring e-mail aler ts Y ou can use HP W eb Jetadmin or the embed ded W eb ser v er to configure the system to aler t you of problems with the printer . The aler ts take the f or m of e-mail messages to the e-mail account or accounts th at you specif y . Y ou can configure the following: the device that you wa[...]

80 3 Managing and maintain ing the printer ENWW Managing the print cartridge This section pro vides inf ormation about HP print car tridges , how to stor e them, how to iden tify genuine on es, and their lif e ex pectancy . Inf orm ation also appears abo ut non-HP print car tridges. HP print cartridg es When y ou use a genuine ne w HP pr int car tr[...]

ENWW Managing the print cartr idge 81 Chec king the supply le vel Y ou can chec k the supply (toner) le vel at t he printer control panel, the embedde d Web server , printer software , or HP W eb Jetadmin. T o check the suppl y level at the contr ol panel 1 Press S ELECT ( ) to open the men us. 2 Use U P ARROW () o r D OWN ARROW ( ) to scro ll to I[...]

82 3 Managing and maintain ing the printer ENWW Print-car tridge interaction (shaking) When you install a pr int car tridge for the first t ime, gently shake it from side to side to d istribute the toner e venly inside the print car tridge. Due to the cartr idge design, this is th e only time you will need to shake the print car tr idge. Cart ridge[...]

ENWW Checking the printer configurat ion 83 Chec king the printer configuration At the printer control panel, y ou can pr int pages that give deta ils about the printer and its current configurat ion. The f ollowing inf or mation pages are described here: Menu ma p Configuration pa ge Supplies status page (includes inf or mation about print-cart ri[...]

84 3 Managing and maintain ing the printer ENWW T o print a configuration page at the control panel 1 Press S ELECT ( ) to open the menus. 2 Use U P ARROW () o r D OWN ARROW ( ) to scroll to INFORMATION , and then press S ELECT () . 3 Use U P ARROW () o r D OW N ARRO W ( ) to scroll to PRINT CONFIGURATION , and then press S ELECT () . An example of[...]

ENWW Checking the printer configurat ion 85 Supplies status page Use the supplies status page to obta in inf or mation about the print car tridge installed in the printer , the amount of lif e left in the print car tr idge , and the number of pages and jobs that ha ve been processe d. The page a lso lets y ou know when y ou should perf or m the ne [...]

86 3 Managing and maintain ing the printer ENWW PS or PCL f ont list Use the f o nt lists to see which f onts are currently installed in th e printer . (The font list s also show which f onts are resident on an optional ha rd disk accessor y or flash DIMM.) T o print a PS or PCL font list 1 Press S ELECT ( ) to open the menus. 2 Use U P ARROW () o [...]

ENWW Cleaning the printer 87 Cleaning the printer Use the cleaning procedure on the f ollowing page ev er y time you change the print car tridge or whene ver print-quality prob lems occur . As much as possible , keep the printer free from dust an d debris. Clean the outside of t he printer with a slightly water- dampened cloth. Clean th e inside wi[...]

88 3 Managing and maintain ing the printer ENWW Cleaning the inside of the printer Use these steps to clean dust and residue f rom the inside of the printer . T o clean the inside of the printer 1 T ur n the printer pow er off and unplug the po wer cord. 2 Open the top co v er and remo ve the print car tridge. W ARNING! A void reaching too f ar int[...]

ENWW Cleaning the fuser 89 Cleaning the fuser Run the printer cleaning pag e to keep the fuser free of toner and paper particles that can sometimes accum ulate. Accum ulation of toner and p ar ticles can cause specks t o appear on the front or bac k side of your print jobs . (See “ Spec ks ” on page 1 25 .) T o ensure opt imum print quality , H[...]

90 3 Managing and maintain ing the printer ENWW Running the c leaning page automaticall y Using the procedure belo w , you can set t he printer to print cleaning pages automatically at an interval that y ou select. In order fo r the cleaning page to run without intervention, you must keep the selected size and plain paper type av ailable in the pri[...]

ENWW P erform ing prev ent ative maintenance 91 P erforming pre ventative maintenance Y ou should replace cer tain par ts when the PERFORM PRINTER MAINT ENANCE message appear s on the pr inter control panel display . This will help ensure that your printer maintains optimum perf or mance. The maintenance message will appear e v er y 200,000 pages. [...]

92 3 Managing and maintain ing the printer ENWW Replacing the stapler unit Remo ving and replacing the stapler unit Use these ste ps to replace a defective stapler unit in the optional stapler/stac ker . T o remove and replace the stapler unit 1 Locate th e stapler unit on the right side of the st apler/stac ker . 2 Rotate the stapl er unit toward [...]

ENWW Replacin g the stapler unit 93 6 Remo ve the ne w stapler unit from its pac kaging. 7 Connect the cab le on the new staple r unit to the stapler/ stack er . 8 Place the peg lo cated on the bott om of the ne w stapler unit into the hole in the stapler /stac ker . 9 Press down on t he tab at the top of the stapler unit and push th e unit into th[...]

94 3 Managing and maintain ing the printer ENWW[...]

ENWW Overview 95 4 Prob lem solving Overview This section will help y ou to troubleshoot and solve minor printer pr oblems . “ Clearing jams ” on page 96 Occasionally , paper can jam dur ing printing. This section will help you to locate jams, properly clear them from the pr inter , and solve repeated jams. “ Understanding pr inter messages ?[...]

96 4 Problem solving ENWW Clearing jams If a jam message appears on the printer contr ol panel displa y , look for jammed paper or other print media in the locations indica ted in the figure belo w . Then see the procedure f or clearing the jam. Y ou might need to look f or paper in other locatio ns than indicated in the jam message . If the locati[...]

ENWW Clearing jams 97 Clearing jams fr om the top-co ver and print-cartridg e areas Clear pa per jams th at occur dur ing the print ing process using this procedure . T o clear jams from the top-co ver and print-car tridg e areas 1 Open the top co v er and remov e the print car tridge . CA UTION T o pre vent damage t o the print car tr idge , do no[...]

98 4 Problem solving ENWW 6 Replace the entr ance cover a nd close tra y 1. 7 Reinstall the print car tridge and close the top co ver . 8 If a jam message persists , there is still jammed paper in the printer . Look f or the jam in another loca tion. (See “ J am locations ” on page 96 .) If yo u are using a non-HP print car tridge, the message [...]

ENWW Clearing jams 99 Clearing jams from the optional en velope feeder This section applies only to jams that occur wh en you are using a n optional en velope f eeder . T o clear jams fr om the optional en velope feeder 1 Remov e any env elopes loaded in the optional en v elope fe eder . Low er the env elope weight and lift the tra y e xtension up [...]

100 4 Problem solving ENWW Clearing jams fr om the tray s This section describes how to clear jams from the tra ys. Also see “ Clearing jams from the optional en velope f eeder ” on page 99 . T o clear jam s from tra y 1 Slowly pull th e jammed paper or other print medi a out of the printer . If par t of the paper has already been pulled into t[...]

ENWW Clearing jams 101 T o clear jams from the optional 1,500-sheet tra y 1 Open the fr ont door o f the tray . 2 If the edge of the jammed paper is visib le in the f eed area, slo wly pull the paper do wn and out of the printer . (Do not pull the paper straight out, or it will tear .) If the paper is not visible, look in the top- cov er area. (See[...]

102 4 Problem solving ENWW Clearing jams fr om the optional duplexer If y ou are duple xing a print job and e xperience a jam, use this procedure to ch eck f or the jam and to clear it. T o clear jams fr om the optional duplexer 1 Lift the optio nal duple x er up and then pull it out to rem ov e it. 2 Remov e any paper on top of tra y 2. (Y ou migh[...]

ENWW Clearing jams 103 Clearing jams fr om the output areas T o clear jams from the output areas 1 Open the rear output bin. If most of the paper is still inside the prin ter , it m ight be easie r to remove it through the to p-cov er area . (See “ T o clear jams from the to p-cov er and print-car tridge areas ” on page 97 .) 2 Grasp both sides[...]

104 4 Problem solving ENWW Clearing jams from the fuser area Use this procedure only in these situ ations: P aper has jammed inside the fuser and canno t be remov ed from the top-cover area or the rear-ou tput area. A sheet of paper has tor n while yo u were trying to clear a jam from the fuser . T o clear jams from the fuser area 1 T ur n the prin[...]

ENWW Clearing jams 105 6 Remo ve the jam med paper . If necessar y , lift the blac k plastic guide that is loca ted on the to p of the fuse r to gain ac cess to the jam med paper . Y ou can also turn the jam-clearing wheel that is located on the side of the fuser to attempt to eject the jam med paper . CA UTION Do not use a sharp object to clear pa[...]

106 4 Problem solving ENWW Clearing jams fr om the optional stacker or stapler/stac ker P a per jams ca n occur in the optional sta ck er or the optio nal stapler/ stack er. Staple jams can occur only in the optional stapler/stacke r . T o clear paper jams fr om the optional stacker or stapler/stac ker 1 At the bac k of the printer , open the door [...]

ENWW Clearing jams 107 T o clear staple jams fr om the optional stapler/stacker Note Clear staple jams when the message JAM IN STAPLER appears on the printer control panel displa y . 1 On the r ight side of the sta pler/stacker , turn th e stapler unit toward the front of the printer until the unit clic ks into the open position. Pull outwa rd on t[...]

108 4 Problem solving ENWW Solving repeated paper jams If paper jams occur frequently , try the follo wing: Chec k all the paper-jam locatio ns. (See “ Clearing jams ” on page 96 .) A pie ce of paper might be stuc k somewhere in t he printer . Even a small torn piece of paper in the printer path can cause repea ted jams. Check that the trays ar[...]

ENWW Understandin g printe r messages 109 Under standing printer messages The tabl e in this section e xplains messages that might appear on the printer control panel displa y . Pr inter messages and their meanings are listed in alph abetical order , with number ed messages first. If a message per sists: If a message persist s requesting that you l[...]

110 4 Problem solving ENWW Contr ol panel messages Message Explanation or rec ommended action 10.00.00 SUPPLIES MEMORY ERROR or 10.10.00 SUPPLIES MEMORY ERROR For help press The pr inter is unable to read the electronic inform ation (e-label) on the pr int car tr idge so th at the printe r can k eep track of the page count for the print car tr idge[...]

ENWW Understandin g printe r messages 111 22 PARALLEL I/O BUFFER OVERFLOW For help press alter nates wi th To continue pre ss T oo muc h data w as sent to the parallel por t. 1. Check f o r a loose cable connection and be sure to use a hi gh-quality cable . (See “ Ordering inf or mation ” on page 17 .) So me non-HP parallel cables might be miss[...]

112 4 Problem solving ENWW 53.XY.ZZ PRINTER ERROR To continue press Cancel Job or To continue turn off then on There is a problem with the printer memor y . The DIMM that caused the error will not be used. V alues of X and Y are as follo ws: X = DIMM type 0 = RO M 1 = RAM Y = De vice location 0 = Inter nal memo ry (ROM or RAM) 1 to 4 = D I M M s l [...]

ENWW Understandin g printe r messages 113 60.X PRINTER ER ROR For help press A tray [ X ] that was opened or filled is tr ying to lift into position, but there is an obstruction in the tra y . 1. Open the tra y , remo ve the paper , and remove the obstruction. Reload the paper a nd close the tra y . Make sure that the paper is neatl y stack ed an d[...]

114 4 Problem solving ENWW 68.X PERMANENT ST ORAGE WRITE FAIL To continue press The storage device is f ai ling to write. Pr inting can continue, b ut there might be some unexpected behaviors because an error occurred in permanent storage. Press S ELECT ( ) to continue. 79.XXXX PRINTER E RROR To continue turn off then on The pr inter detected a cr [...]

ENWW Understandin g printe r messages 115 CARTRIDGE FAILU RE For help press alter nates wi th RETURN FOR REPL ACEMENT For help press The print car tr idge still contains par t of the sealing tape. 1. T ry to remov e the sealing tape . 2. If it cannot be removed, inser t a new print car tridge and retur n the faulty print car tridge to receive a rep[...]

116 4 Problem solving ENWW ENV FEEDER LOAD [SIZE] A job has been sent to the optional envelope f ee der and the feeder is not loaded with the correct enve lo pe si ze. 1. Load the correct size in the feeder . 2. Make sure that the env elope si ze is set correctly on the Paper Handling menu at the pr inter control panel. (See “ P aper Handling men[...]

ENWW Understandin g printe r messages 117 LOAD TRAY 1 [TYPE] [SIZE] For help press might alter nate with To use another tray press This message occurs fo r the follo wing reasons: T ra y 1 was requested in the program, b ut the tra y is empty . The pr inter cannot find the requested size of paper in the printer . If the correct paper si ze is loade[...]

118 4 Problem solving ENWW MANUALLY FEED [TYPE] [SIZE] alter nates with To continue press or To use another tr ay press 1. Load the reque sted paper in tray 1. Press S ELECT ( ) if the correct paper is already loaded in tray 1. 2. T o hav e the printer use paper from another tray , press S ELECT ( ) when tra y 1 is empty . The prin ter will allow y[...]

ENWW Understandin g printe r messages 119 RAM DISK FILE SYSTEM IS FULL To enter menus press The RAM disk is full. 1. Delete files and then tr y again, or tur n the printer power off, and then tur n the printe r power on to delete all files on the device . (Use Device Storage Manager in HP Web Jetadmin or another software utility to delete the files[...]

120 4 Problem solving ENWW TOO MANY TRAYS IN STALLED Turn power off an d uninstall a tray T oo many optional tra ys are installed. A maximum of two optional tra ys is allowed. T u rn off the printe r power and remove a tra y . TRAY [XX] [TYPE] [SIZE] If size is dete ctable: Size detected by tray alter nates with To change type pr ess If size is not[...]

ENWW Understandin g printe r messages 121 Mopy disk err or messages The following tab le lists the disk mop y (multiple or iginal copy) error numbers repor ted on either the Printer Collation or Job Stor age Disk Error page , which is printed when an error e xists. Use the disk jobs task to delete jobs from t he disk. Use the De vice Storage Manage[...]

122 4 Problem solving ENWW Understanding accessory lights f or the stacker and stapler/stac ker The f ollowin g table lists accessory (such as the stac ker or stapler/s tack er) errors repor ted by the accessory lights an d on the printer control p anel displa y . Accessory lights Light Explanation and solution Solid green The accessor y is receivi[...]

ENWW Understanding accessory lights f or the stac ker an d stapler/stac ke r 123 Replacing accessories or accessory components If y ou are unable to resolv e problems indicat ed by the stac ker or stapler/stac ker accessory lights, contact the HP Customer Care Center . (See “ Contacti ng HP ” on page 144 .) If an HP Customer Care Center represe[...]

124 4 Problem solving ENWW Correcting print-quality pr oblems This section he lps you define prin t-quality problems an d what to do to correct the m. Often pr int- quality prob lems can be handled easily b y making sure that the printer is properly maintained, using print media that meets HP specificat ions, or running a cleaning pa ge. Use the e [...]

ENWW Correcting print-quality prob lems 125 Light print (par tial page) 1 Make sure that the print car tridge is fully installed. 2 The tone r le vel in the print car tr idge mig ht be low . Replace the pr int car tr idge. 3 Maintenance might b e due. Chec k this by printing a cop y of the supplies stat us page. (See “ Supplies status page ” on[...]

126 4 Problem solving ENWW Dropouts 1 Mak e sure that the environment al specifications f or the printer are being met. (See “ Gener al specifications ” on page 195 .) 2 If the paper is rou gh, and the toner ea sily rubs off, open the Configure De vice menu at the printer control panel. Open the Print Quality submenu, select FUSER MODES , and t[...]

ENWW Correcting print-quality prob lems 127 T oner smear 1 Print a fe w more pages to see if the problem corrects itself . 2 T ry using a diff erent type of paper . 3 Make sure that the en vironmental specifications f or the printer are being met. ( See “ General specifications ” on page 195 .) 4 Clean the inside of the printer an d run a manua[...]

128 4 Problem solving ENWW Repeating image This type of def ect might occur when using preprinted f or ms or a large quantit y of narrow paper . 1 Print a few more pages to see if the problem corrects its elf . 2 Mak e sure that t ype and quality o f the paper y ou are using meet HP specifications. (See “ P aper specifications ” on page 182 .) [...]

ENWW Correcting print-quality prob lems 129 Wrinkles or creases 1 Print a fe w more pages to see if the problem corrects itself . 2 Make sure that the en vironmental specifications f or the printer are being met. ( See “ General specifications ” on page 195 .) 3 T urn ov er the stack of paper in the tra y . Also , tr y rotating the pape r 180 o[...]

130 4 Problem solving ENWW Scattered lines 1 Mak e sure that the type and quality of the p aper you a re using meet HP specifications . (See “ P aper specifications ” on page 182 .) 2 Mak e sure that the environment al specifications f or the printer are being met. (See “ Gener al specifications ” on page 195 .) 3 T ur n ov er the stack of [...]

ENWW Determining pr inter problems 131 Determining printer pr oblems T r oubleshooting flo wchart If the printer is not respondin g properly , use the flowchar t to determine the prob lem. If the printer does not pass a st ep , f ollow t he corresponding trouble shooting suggestions . If you cannot resolv e the problem after f ollowing the suggest [...]

132 4 Problem solving ENWW 2 Can y ou print a configuration page? (See “ Conf iguration p age ” on page 83 .) YES Go to step 3 . NO A configuration pag e does not print. A blank page prints. A message other than READY or PRINTING CONFIGURATION appears on the printer con trol panel display . Check that all tra ys are properly loade d, adjusted, [...]

ENWW Determining pr inter problems 133 3 Can y ou print from a pr ogram? YES Go to step 4 . NO The job will n ot print. A PS error page or list of commands prints. If the job will not print, and a message appears on the printer co ntrol panel display , see “ Understanding pr inter messages ” on page 109 . Using the computer , check to see if th[...]

134 4 Problem solving ENWW 4 Does the job print as expected? YES Go to step 5 . NO Print is garbled, or only a porti on of the page prints. Printing stops in th e middle of th e job. Print speed is slower than expected. A printer contr ol panel setting is not taking effect. Check that y ou are using the proper pr inter driver . (See “ Select the [...]

ENWW Determining pr inter problems 135 5 Does the printer select the proper tra ys and paper-handling accessories? YES For other pr oblems, chec k the Contents, the Inde x, or the printer driver online Help. NO The printer pulls paper from the wrong tray. An optional accessory is not working properly. A message other than READY appear s on the prin[...]

136 4 Problem solving ENWW T r oubleshooting flowc har t for Macintosh user s 1 Can y ou print from a pr ogram? YES Go to step 2 . NO The Macintosh co mputer is not communicating with the printer . Au to Setup did not automatically set up the printer . The printer driver icon does not appear in the Chooser (OS 9) or Print Center (OS X). Make sure t[...]

ENWW Determining pr inter problems 137 2 Does the job print as expected? YES For other pr oblems, chec k the Contents, the Inde x, or the printer online Help. NO The print job is not sent to the desired printer. The print job has inco rrect fonts. The computer c annot be used while the printer is printin g. Another printer with the same or si milar[...]

138 4 Problem solving ENWW Selecting an alternate PPD 1 Open the Chooser (OS 9) or Print Center (OS X) on the Apple menu. 2 Click the L aserWriter 8 icon. 3 If y ou are on a network with multip le zones , select the zone in the AppleT alk Zone s bo x where the pr inter is located. 4 Clic k the pr inter name you wa nt to use in the Select a P ostScr[...]

ENWW T roub leshooting the op tional hard disk 139 T roub leshooting the optional har d disk Item Explanation The printer does not recognize the optional hard disk. T ur n the printer p ow er off and verify that the h ard disk is inser ted co rrectly and is securely fastened. Print a configuration page to confir m that the optional hard disk has be[...]

140 4 Problem solving ENWW T roub leshooting PS err ors Item Explanat ion A text listing of PS commands prints in stead of your PS printing job . The printer control panel PERSONALITY=AUTO setting might hav e been confused by a nonstandard PS code. Check the PERSONALITY setting (on the System Setup submenu of the Configure Device menu) to see if it[...]

ENWW Communica ting with an optional HP Jetd irect print ser ve r 141 Comm unicating with an optional HP Jetdirect print server If the printer contains an optio nal HP Jetdirect print ser ve r , and you cannot comm unicate with the pr inter ov er the networ k, verify the operation of the print se rver . Chec k the HP Jetdirect configurat ion page. [...]

142 4 Problem solving ENWW[...]

ENWW Introduction 143 5 Ser vice and suppor t Intr oduction This section contains inf or mation to help y ou order supp lies and contact HP . It also provides warr anty , repack ing, and softw are license inf or mation. Or dering par ts and supplies This section pro vides inf ormation regarding ordering par ts, supplies , and documentation directly[...]

144 5 Service and support ENWW Contacting HP This section pro vides inf ormation regarding how to contact HP to obtain product supp or t (using the Internet or telephone) or to obt ain additional service and extended suppor t. It also contains inf ormation for conta cting the HP frau d hotline if you suspect that the HP supply y ou purchased is not[...]

ENWW Contacting H P 145 Obtaining extended service and support Y ou can obtain e xtended service agreements or suppor t pac ks fo r your HP product . HP service agreements T o obtain an HP service agreement, visit http://www .h p .com . In the Select a count ry/region field at the top , select yo ur countr y/region and clic k the Support block. Y o[...]

146 5 Service and support ENWW W arranty inf ormation F or warranty state ments, see “ Hewlett-P ackard limited warranty statement ” on pa ge 147 and “ Limited war ranty f or print-car tridge life ” on page 148 . Y ou can also locate printer w arranties on the Inter net. ( See “ Getting supp or t ” on page 144 .) F or ser vice during an[...]

ENWW Hewlett-P ackard limited warranty statement 147 He wlett-P ac kar d limited warranty statement 1. HP warr ants to you, the end-user customer , that HP hardware and accessories will be free from def ects in materials and workmanship after the dat e of purchase , f or the period specif ied abov e. If HP receiv es notice of such def ects during t[...]

148 5 Service and support ENWW Limited warranty f or print-car tridge life Note The warra nty below applie s to the print car tridge that came with this printer . This warra nty supersedes all pre vious warranti es (19 July 1996) . This HP prod uct is warranted to b e free from d ef ects in materi als and wor kmanship during its useful lif e. (End [...]

ENWW Guidelines f or repacking the printer 149 Service information f orm WHO IS RETURNING THE EQUIPMENT? Date: P erson to contact: Phone: ( ) Alter nate contact: Phone: ( ) Retur n shipping address: Special shipping instruction s: WHA T IS BEING SENT? Model name: Model number : Serial number : Please attach any rele vant printouts when retur ning e[...]

150 5 Service and support ENWW HP software license terms A TTENTION: USE OF THE SOFTW ARE IS SUBJECT TO THE HP SOFTW ARE LICENSE TERMS SET FORTH BE LO W . USING THE SOFTW ARE INDICA TES Y OUR A CCEPT ANCE OF THESE LICENSE TERMS. IF Y OU DO NO T ACCEPT THESE LICENSE TERMS, AND THE SOFTW ARE IS BUNDLED WITH ANO THER PRODUCT , Y O U MA Y RETURN THE EN[...]

ENWW Ov er vie w 151 A Control panel men us Overview Y ou can perform most routine printing tasks from t he computer by using the prog ram or printer driver . These two methods are the most conv enient wa y to control the printer , and they will ov err ide the printer control panel set tings. See the Help file f or your pr ogram, or , f or more inf[...]

152 Appendix A Control panel men us ENWW Retrie ve Job menu This menu pr ovides a list of the st ored jobs in the printer and access to all the Job Stor age f eatures . Y ou can print or delete these jobs at the printer control panel. See “ Printing a private job ” on page 72 and “ Storing a print job ” on page 74 f or more inf or mation ab[...]

ENWW Information menu 153 Inf ormation menu This menu cont ains printer inf or mation pages that give det ails about the printer and its configur ation. T o pr int an inf or mation page, scroll t o the desired page and pre ss S ELECT () . Item Explanation PRINT MENU MAP The menu map shows the la yout and current settings of the pri nter control pan[...]

154 Appendix A Control panel men us ENWW P aper Handling menu If paper-handlin g settings are correctly configured at the printer control panel, y ou can print by selecting the type and size of paper in t he progr am or printer driver . F or more inf or mation about configuring f or paper types and siz es, see “ Printing by ty pe and size of pape[...]

ENWW P aper Handling menu 155 TRAY 1 TYPE * ANY PLAIN PREPRINTED LETTERHEAD TRANSPARENCY PREPUNCHED LABELS BOND RECYCLED COLOR CARDSTOCK > 64 g/ m 2 ROUGH Sets the value to correspond with the type of paper or other print medi a currently loaded in tray 1. ANY : If both the type and size for tra y 1 are set to ANY , the pr inter will pull p aper[...]

156 Appendix A Control panel men us ENWW Y DIMENSION 5.0 to 14.00 INCHES 127 to 356 MM Sets the measurement of the length of th e paper (measurement from front to back in the tra y). After the Y DIMENSION value is selected, a summar y screen appears. This screen contains feedbac k that summarizes all the information en tered on the previous three s[...]

ENWW Configure De vice menu 157 Configure Device men u This menu contains ad ministrativ e functions. Printing submen u Some items on this men u are av ailable in the prog ram or printer driv er (if the appropriate driv er is installed). Program and printer driver settings o verride control panel settings. In general, it is better to change th ese [...]

158 Appendix A Control panel men us ENWW PCL submenu The section that f ollows lists the settings and possible v alues. In the V alues column, the def a ult v alue f or each setting is the one with an ast erisk (*) ne xt to it. MANUAL FEED * OFF ON F eeds the paper manually from tray 1, r ather than automatically from a tra y . If MANUAL FEED=ON an[...]

ENWW Configure De vice menu 159 Print Quality submenu Some items on this men u are av ailable in the prog ram or printer driv er (if the appropriate driv er is installed). Program and printer driver settings o verride control panel settings. F o r more inf ormation, see “ Using pr inter driver f eatures ” on page 68 . In general, it is best t o[...]

160 Appendix A Control panel men us ENWW FUSER MODES PLAIN PREPRINTED LETTERHEAD TRANSPARENCY PREPUNCHED LABELS BOND RECYCLED COLOR CARDSTOCK>164 G/M2 ROUGH [Paper Type]= NORMAL HIGH1 LOW HIGH2 RESTORE MODES Configures the fuser mode a ssociated with each paper types. Change the fuser mode only if you are experiencing problems printing on cer ta[...]

ENWW Configure De vice menu 161 RET OFF LIGHT * MEDIUM DARK Use the Resolution Enhancement technology (REt) setting to produce pr int with smooth angles, cur v es, and edges. REt does not aff ect print qual ity if the print resolution is set to F astRes 1200. All othe r print resolutions benefit from REt. Note It is best to change the REt setting i[...]

162 Appendix A Control panel men us ENWW System Setup submenu Items on th is menu affect printer b ehavior . Configur e the pr inter acc ording to your pr inting needs . The section that f ollows lists the settings and possible v alues. In the V alues column, the def a ult v alue f or each setting is the one with an ast erisk (*) ne xt to it. Item [...]

ENWW Configure De vice menu 163 CLEARABLE WARNING S * JOB ON Sets the amount of time that a clearable warning is shown on the printer control panel display . JOB : The clearable w ar ning message appears until the end of the job that generated the message. ON : The clearable w arning message appears until you press S ELECT () . AUTO CONTINUE OFF * [...]

164 Appendix A Control panel men us ENWW Output Setup submenu This submenu allows y ou to select settings f or the optional stapler/stack er , if it is installed. Some items on this menu are a vailab le in the progr am or printer driver (if the app ropriate driver is installed). The section that f ollows lists the settings and possible v alues. In [...]

ENWW Configure De vice menu 165 I/O submenu Items on the I/ O (input/output ) menu aff ect the communica tion between the printer and the computer . The contents of the I/O submenu depend on which EIO card is installed. The section that follows lists the settings and possible v a lues. In the V alues column, the default v alue f or each setting is [...]

166 Appendix A Control panel men us ENWW Resets submenu Items on the Resets submen u relate to returning settings to the def aults and changing settings such as P owerSa ve . The section that f ollows lists the settings and possible v alues. In the V alues column, the def a ult v alue f or each setting is the one with an ast erisk (*) ne xt to it. [...]

ENWW Diagnostics men u 167 Diagnostics men u Administra tors can use this submenu to isolate par ts and to troub leshoot jam and print-quality issues. The section that follows lists the settings and possible v a lues. In the V alues column, the default v alue f or each setting is the on e with an asterisk (*) ne xt to it. Service menu The Ser vice [...]

168 Appendix A Control panel men us ENWW[...]

ENWW Ov er vie w 169 B Pr inter memor y and e xpansion Overview The pr inter has t hree dual inlin e memor y mo dule (DIMM) s lots for upgrading with: More printer memory — DIMMs (SDRAM) are av ailab le in 8, 16, 32, 64, 128, and 256 MB, f or a maximum of 416 MB. Flash memory DIMMs (fon t DIMMs) — These DIMMs are av ailable in 2, 4, 8, 12, and [...]

170 Appendix B Printer memory an d expansion ENWW Installing memory If yo u hav e not already done so , pr int a configurat ion page to find out ho w much memory is installed in the printer bef ore adding more memory . (See “ Configuration page ” on page 83 .) T o install memor y CA UTION Static electricity can damag e DIMMs. When han dling DIM[...]

ENWW Installing memor y 171 6 Remov e the DIMM from the antistatic package . Hold the DIMM with your fingers against the sid e edges and thumb s against the back edge. Align the notches on the DIMM with th e DIMM slot. (Chec k that the loc ks on each side of the DIMM slot are open, or outward.) 7 Press the DIMM straight into the slot (press fir mly[...]

172 Appendix B Printer memory an d expansion ENWW Chec king memory installation F ollow this procedur e to verify that DIM Ms are installed correctly . T o check memory installation 1 Check that READY appears o n the pr inter cont rol panel display when the pr inter power is turned on. If an error message ap pears, a DIM M might hav e been incorrec[...]

ENWW Installing EIO cards or mass storage de vices 173 Installing EIO car ds or mass storage devices F ollow this proce dure to install an EIO card or mass st orage de vice (optional hard disk). T o install EIO cards or mass storage devices 1 T ur n the printer pow er off . 2 Remov e the two scre ws and cov er plate from the EIO 1 or EIO 2 slot on [...]

174 Appendix B Printer memory an d expansion ENWW[...]

ENWW Ov er vie w 175 C Pr inter commands Overview Most progr ams do not require y ou to enter printer commands. Se e your comp uter and softw are documentatio n to find the method f or entering printer commands , if needed. Note The tab le at the end of this sect ion contains commonly used PCL 5e commands. (See “ Commo n PCL 6 and PCL 5e printer [...]

176 Appendix C Printer commands ENWW Understanding PCL 6 and PCL 5e printer command syntax Bef ore using printer commands , compare these characters: Many printer commands us e the lowercase letter l (l) and the n umber one (1) , or the uppercase letter O (O) and th e number z ero (0) . These char acters might not appear on y our screen as shown he[...]

ENWW Understand ing PCL 6 and PCL 5e pr inter comma nd syntax 177 Entering escape character s Printer commands alwa ys begin with the es cape character (?) . The f ollowing ta ble sho ws how the escape char acter can be entered in v ar ious MS-DOS ® progr ams. Selecting PCL 6 and PCL 5e f onts The printer f ont list provide s PCL 6 and PCL 5e prin[...]

178 Appendix C Printer commands ENWW Note Font s are either “ fix ed ” or “ propor tional ” in spa cing. The printer contains both fix ed f onts (Courier , Letter Gothic , and Lineprinter) an d propor tional f onts (CG Times, Arial ® , Times New Roman ® , and others). Fix ed-spaced f onts are generally used in prog rams such as spreadshee[...]

ENWW Understand ing PCL 6 and PCL 5e pr inter comma nd syntax 179 Common PCL 6 and PCL 5e printer comm ands Function Command Options (#) Job control commands Reset ?E n/a Number of copies ?&l#X 1 to 999 2-sided/1-sided printin g ?&l#S 0 = Simple x (1-sided) printing 1 = Duplex (2-sided) with long edge binding 2 = Duplex (2-sided) with short[...]

180 Appendix C Printer commands ENWW Cursor P ositioning V er tical position (rows) ?&a#R #=R o wn u m b e r V er tical position (dots) ?*p#Y # = Dot number (300 dots = 1 inch) V er tical position (decipoints) ?&a#V # = Decipoin number (720 decipoints = 1 inch) Horizontal position (columns) ?&a#C # = Column number Horizontal position (d[...]

ENWW Ov er vie w 181 D Specifications Overview This section includes inf or mation about these topics: “ P aper specifications ” on page 182 “ Printer specifications ” on pa ge 193[...]

182 Appendix D Specifications ENWW P aper specifications HP LaserJet printers produ ce excelle nt print quality . This printer accepts a v ariety of print media, such as cut- sheet paper (including recy cled paper), env elopes, labels, transparencies, and custom-siz e paper . P aper proper ties such as weight, g rain, and moisture content are impor[...]

ENWW P aper spec ifications 183 Suppor ted sizes and weights of paper T ra y 1 suppor ted sizes and weights Size Dimensions 1 W eight Capacity 2 Letter 216 b y 279 mm (8.5 by 11 inch) 60 to 200 g/m 2 ( 1 6t o5 3l b ) 100 sheets of 75 g/m 2 (20 lb) paper A4 210 by 297 mm (8.3 by 11.7 inch) Legal 216 by 356 mm (8.5 by 14 inch) Ex ecutive 184 by 267 m[...]

184 Appendix D Specifications ENWW Labels Minimum: 76 by 127 mm (3 by 5 inch) Maximum: 216 by 356 mm (8.5 by 14 inch) Thickness: 0.127 to 0.229 mm (0.005 to 0.009 inch) 50 labels 1. The printer suppor ts a wide range of sizes. Check the printer software f or suppor ted sizes. 2. Capacity can vary depending on paper weight and thickness, as well as [...]

ENWW P aper spec ifications 185 Optional duple xer supported sizes and weights Size Dimensions W e ight Letter 216 by 279 mm (8.5 by 11 inch) 60 to 120 g/m 2 ( 1 6t o3 2l b ) A4 210 by 297 mm (8.3 by 11.7 inch) Executiv e 184 by 267 mm (7.3 by 10.5 inch) Legal 216 by 356 mm (8.5 by 14 inch) B5 (JIS) 182 by 257 mm (7.2 by 10.1 inch) A5 148 by 210 mm[...]

186 Appendix D Specifications ENWW Optional stac ker or stapler/stac ker supported sizes and weights Size Dimensions 1 We i g h t C a p a c i t y 2 Stacker or stac ker par t of stapler/stacker only Letter 216 b y 279 mm (8.5 by 11 inch) 60 to 120 g/m 2 ( 1 6t o3 2l b ) 500 sheets of 75 g/m 2 (20 lb) paper A4 210 by 297 mm (8.3 by 11.7 inch) Executi[...]

ENWW P aper spec ifications 187 Supported types of paper The printer suppor ts the f ollowing types of paper or othe r print media: Guidelines f or using paper F or best results , use con vent ional 75 to 90 g/m 2 (20 to 24 lb) paper . Ma ke sure that the paper is of good quality , and free of cu ts, nic ks, tears, spots, loose particles, dust, wri[...]

188 Appendix D Specifications ENWW Note Do not use letterhead p aper that is printed with lo w-temper ature inks, such as those used in some types of thermogra phy . Do not use raised lett erhead. The printer uses heat and pr essure to fuse toner to t he paper . Make sur e that any colore d paper or preprinted f orms use inks that are compatib le w[...]

ENWW P aper spec ifications 189 P aper weight equivalence table Use the f ollowin g table to determine approxim ate equiv alent points in weight specif ications other than U .S. bond w eight. F or e xample, to determine the equivalen t of 20 lb U .S. bond weight paper in U .S. cov er weight, locate the bond weight (in row 3, second column ) and sca[...]

190 Appendix D Specifications ENWW Labels CA UTION T o a void damaging the printer , use only la bels recommended f or use in laser printers . If yo u hav e problems printing labels , use tra y 1 and open the rear output bin. Do not print on the same sheet of labels more than once — peeling, adhesive contamination, and printe r damage might re su[...]

ENWW P aper spec ifications 191 En velopes En velope construction Env elope constr uction is critical. En velope f old lines can vary considerab ly , not only between manuf acturers, b ut also within a bo x from the same manuf acturer . Successful printing on env elopes depends upon the qualit y of the en velopes . When selecting en velop es, consi[...]

192 Appendix D Specifications ENWW Car d stock and hea vy paper Many types of card stoc k can be printed from tra y 1, including inde x cards and post cards. Some card stock performs better than o thers beca use its const ruction is better su ited for f e eding through a laser printer . F or optimum printer pe rf or mance, do not use paper hea vier[...]

ENWW Printer specifications 193 Printer specifications Ph ysical dimensions 547 mm (21.5 inches) 1,045 mm (41.1 inches) 412 mm (16.2 inches) HP LaserJet 4 200/4200n/4300 /4300n (top co v er open) HP LaserJet 4 200/4200n/4200 tn/ 4200dtn/42 00dtns/4200dt nsl HP LaserJet 4 300/4300n/4300 tn/ 4300dtn/43 00dtns/4300dt nsl 740 mm (29.1 inches) HP LaserJ[...]

194 Appendix D Specifications ENWW Printer weight (without print car tridge) En vironmental specifications Electrical specifications CA UTION P ower requir ements are based on the cou ntr y/region in which t he printer is sold. Do not con v er t operat ing volt ages. Co nv er ting operating v oltages can damage the p rinter and v oid the product wa[...]

ENWW Printer specifications 195 Acoustic emissions V alues are subject to change. See http://www .hp .com/suppor t/lj4200 or http://www .hp.com/support/lj4300 fo r current information. General specifications Minim um recommended cir cuit capacity HP LaserJet 4200 serie s and HP LaserJet 4300 series 110-volt models 220-volt models P ower requirement[...]

196 Appendix D Specifications ENWW[...]

ENWW FCC regulation s 197 E Regulator y inf or mation FCC regulations This equipment has been tested an d f ound to comply with the limits f or a Class B digital de vice, pursuant to P ar t 15 of the FCC rules. These limits are de signed to pro vide reasonab le protection against harmful interf erence in a residential installat ion. This equipment [...]

198 Appendix E Regulatory informatio n ENWW En vir onmental product ste war dship pr ogram Protecting the en vironment Hewle tt-P ackard Company is comm itted to providin g quality products in an en vironmentally sound manner . This product has been designed with sev eral attributes to minimiz e impacts on our environment. Energ y consumption Energ[...]

ENWW Environm ental product ste wardship progr am 199 HP Printing Supplies Returns and Recyc ling program inf ormation Since 1990, the HP Printing Supplies R eturns and R ecycling program has collected millions of used LaserJet print car tridges that otherwise mi ght hav e been discarded in the world ’ s landfills. The HP LaserJet print car tridg[...]

200 Appendix E Regulatory informatio n ENWW Dec larations of Conf ormity Canadian DOC regulations Complies with Canadian EMC Class B requirements. Conforme à la c lasse B des nor mes canadiennes de compatibilit é é lectromagn é tique (CEM). Dec laration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer ’ s Name: Hewlett-P [...]

ENWW Saf ety sta tements 201 Safety st atements Laser safety statement (U .S.) The Center f or Devices and Radio logical Health (CDRH) of the U .S. Foo d and Drug Administra tion has implemented r egulations f or laser products manuf actured since A ugust 1, 1976. Co mpliance is mandatory for products marketed in the United States . The printer is [...]

202 Appendix E Regulatory informatio n ENWW Laser statement (Finland) Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet 4200 series, 4300 series laserkirjoitin on k ä ytt ä j ä n kannalta tur vallinen luokan 1 laserlaite. Normaalis sa k ä yt ö ss ä kirjoittimen suojakot elointi est ää lasers ä teen p ää syn laitteen ulkopuolelle . La[...]

ENWW Index 203 Inde x Numerics 1,500-sheet tray duplexing 66 loading 45 loading error messages 117, 120 locating 15 locking 48 moving 16 obstruction error message 113 open error message 120 ordering 17 paper jams 101 paper size or type error messages 111, 115, 120 paper specifications 184 part number 18 printing from 46, 162 registration settings 1[...]

204 Index ENWW cartridges, print EconoMode 161 error messages 110, 115, 116 features 10 fraud hotline 145 low 82, 163 non-HP 80 ordering 17 out 82, 163 paper jams 97 part number 21 status 80, 85 storing 80 warranty 148 cartridges, staple loading 41 ordering 17 part number 18, 21 settings 164 cassette. See 50 0-sheet tray CD-ROM, software components[...]

ENWW Index 205 different first page 69 dimensions, printer 193 DIMMs error messages 112 installing 170 ordering 17 part numbers 19 types of 169 disk. See hard disk accessory; RAM disk DLC/LLC setting 165 documentation online help 8 part numbers 20 setup guides 7 user and accessory guides 8 dots per inch. See resolution dots, troubleshooting 125, 12[...]

206 Index ENWW feeder units description 11 illustration 15 locking and unlocking 16 moving 16 See also trays film, transparency. Se e transparencies Finland laser statement 202 firmware error messages 111 first page, different 69 Fit to Page 68 flash DIMMs error messages 116 installing 170 ordering 17 part numbers 19 types of 169 Flip Pages Up bind[...]

ENWW Index 207 J jams 1,500-sheet tray 101 500-sheet tray 100 duplexer 102 envelope feeder 99 error messages 110 frequent 108 fuser area 104 locations 96 output bin 103 recovery setting 163 staple 107 top-cover 97 tray 1 100 Jetadmin, HP Web checking toner level 81 e-mail alerts, configuring 79 features 33 Jetdirect print server administrator ’ s[...]

208 Index ENWW memory DIMMs, locating 15 error messages 112 included 12 installing DIMMs 170 insufficient 110 ordering 17 part numbers 19 permanent resources 172 specifications 10 upgrading, benefits of 169 verifying installation 172 menus, control panel access denied message 26 Configure Device 157 Diagnostics 167 I/O 165 Information 153 map 26, 8[...]

ENWW Index 209 Paper Handling menu 154 paper jams 1,500-sheet tray 101 500-sheet tray 100 duplexer 102 envelope feeder 99 error messages 110 frequent 108 fuser area 104 locations 96 output bin 103 recovery settings 163 top-cover 97 tray 1 100 paper path cleaning 89 test 167 paper trays. See trays parallel buffer overflow 111 parallel cables orderin[...]

210 Index ENWW printer drivers AutoCAD 28 Customization Utility 30 features 68 help 31 included 28, 29 Microsoft Windows 30 settings 26, 31 troubleshooting Macintosh 136 Printer Job Language (PJL) commands 175 printer maintenance kit message, clearing 166 ordering 17 part number 20 using 91 Printing menu 157 Printing paper, HP 23 private jobs contr[...]

ENWW Index 211 slow printing, troubleshooting 134 small paper, printing on 37, 62 smeared toner, troubleshooting 127 Soft Gloss paper 21 software Customization Utility 30 error messages 113 included 28 license 150 Macintosh 32 Microsoft Windows 30 ordering supplies 18 UNIX 34 Solaris software 34 sound level specifications 195 space requirements, pr[...]

212 Index ENWW toner cleaning from clothing 88 density setting 161 EconoMode 161 HP UltraPrecise 10 low 82, 163 out 82, 163 output quality, troubleshooting 127 redistributing 82 status 81, 85 toner cartridges. See print cartridges top cover locating 13 paper jams, clearing 97 top output bin locating 13 paper jams 103 selecting 36 settings 157 tough[...]

ENWW Index 213 W warnings setting 163 warranty print cartridge 148 printer 147 service information 146 watermarks, printing 69 wavy paper, troubleshooting 128 Web Jetadmin checking toner level 81 e-mail alerts, configuring 79 features 33 websites documentation 7 Energy Star 198 HP Support Packs 145 HP Web Jetadmin 33 linking to embedded Web server [...]

214 Index ENWW[...]

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copy righ t 2002 Hew lett -P ack ard Com pany © http://www .hp .com/suppor t/lj4 200 http://www .hp .com/s upport/lj4 300[...]