HP LaserJet Enterprise M603 manual

L A SERJE T ENTERP RI SE 600 M6 0 1 , M6 0 2 , AND M6 0 3 SERIE S P RINTER User G uid e[...]

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HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer User Guide[...]

Copyright and License © 2011 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in[...]

Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to ex plain a concept or to com plete a task. CAUTION: Cautions indicate procedures th at you should follow to avoid losing da ta or damaging the product. WARNING! Warnings alert you to specific proc edures that you should follow t[...]

iv Conventions used in this guide ENWW[...]

Table of contents 1 Pr oduct basi cs ............ .................. ................. .......... .................... ................ ........... ..... ..... 1 Product comparison ... .................. ................... ................ .................. ................... ............... ...... 2 HP LaserJe t Enterprise 60 0 M601 mod els ...[...]

Troubleshooting menu ..... ................. ................. ................ ................. ................. ..... 31 Device Mainten ance menu .............. ............... .......................... ...................... ............... .......... 32 Backup/Restore menu .. ................. .................. ................. ...........[...]

HP Utility feat ures ........ ......................... ............... ...................... 51 Suppor ted utilities for Mac .............................................................................. ......... 52 HP Embedded Web Server ............... ................ ................... ................... ... 52 HP ePrint ...... ...........[...]

Tray and bin cap acity ........................ ....................... .................... ..................... ................. .... 77 Load paper trays ... .................... .................. ................. .................... ................... ............. ...... 78 Load Tray 1 .......... .................. ................... ...[...]

Print the Supp lies Status p age ................ ..................................... ............. 103 Interpret con trol panel messages for s upplies ....................................................... ..... 104 8 Print tasks ................. ................... ..................... ..................... ................... ..............[...]

Permane ntly store a job on the produc t ... ..................... .............. 140 Make a permanently stored job pr ivate so that anyone who tries to print it must provide a PIN .............. ...................................... 140 Receive notifi cation when someon e prints a stored job ................. 140 Set the user name for a stored jo[...]

Install pr oduct memory ... ...................... ................... ............. ................... 156 Enable memory ...... .............................................. .............................................. ... 161 Check DIM M installation ......... ............. ....................... ................... ............ ............[...]

Print a cl eaning page ...... ........................................... ........................................ ... 194 Check the print cartrid ge .................. ................... ................... .................. .............. 194 Use the printer driver that best meets yo ur printing needs ................. .........................[...]

Appendix B Service and support ....... ............... .......... .................... ......................... ......... 211 Hewlett-Packar d limited warranty stateme nt ................................ ......................... .................... 212 HP's Premium P rotection Warranty: LaserJ et print cartridge limited w arranty statement [...]

VCCI state ment (Japan) .... .................. ................. .......... ................... ................ ...... 234 Power c ord instructions ........................... ................ ........................... .................. .. 234 Power co rd statement (Ja pan) ...................................... ...............................[...]

1 Product basics ● Product comparison ● Environmental features ● Accessibility featu res ● Product views ENWW 1[...]

Product comparison HP LaserJet Enterprise 600 M601 models M601n printer CE989A ● Prints up to 45 pages per minute (ppm) on Letter size paper and 43 ppm on A4 size paper ● Embedded HP Jetdirect networking ● Contains 512 megabytes (MB) of rand om access memory (RAM). Expandable to 1 gigabyte (GB). ● 4 GB solid-state module memory ● Tray 1 h[...]

HP LaserJet Enterprise 600 M602 models M602n printer CE991A ● Prints up to 52 pages per minute (ppm) on Letter size paper and 50 ppm on A4 size paper ● Embedded HP Jetdirect networking ● Contains 512 megabytes (M B) of random access memory (RAM). Expandable to 1 gigabyte (GB). ● 4 GB solid-state module memory ● Tray 1 holds up to 100 shee[...]

HP LaserJet Enterprise 600 M603 models M603n printer CE994A ● Prints up to 62 pages per minute (ppm) on Letter size paper and 60 ppm on A4 size paper ● Embedded HP Jetdirect networking ● Contains 512 megabytes (M B) of random access memory (RAM). Expandable to 1 gigabyte (GB). ● 4 GB solid-state module memory ● Tray 1 holds up to 100 shee[...]

Environmental features Duplex Save paper by using duplex printing as your default print setting. Print multiple pages per sheet Save paper by printing two or more pages of a docume nt side-by-side on one sheet of paper. Access this feature throug h the printer driver. Recycling Reduce waste by using recycled paper. Recycle print cartridges by using[...]

Accessibility features The product includes several features th at aid you with ac cessibilit y issues . ● Online user guide that is compat ible with text screen-readers. ● Print cartridges can be installe d and removed by using one ha nd. ● All doors and covers can be opened by using one hand. ● Paper can be loaded in Tray 1 by using one h[...]

Product views Front view 1 2 3 5 7 4 6 1 Top output bin 2 Control panel (the M602 and M603 models include a numeric keypad) 3 Top cover (provides access to the print cartridge) 4 Walkup USB printing port 5 Tray 1 (pull to open) 6 On/off button 7T r a y 2 ENWW Product views 7[...]

Rear view 1 2 3 4 5 1 Rear output bin (pull to open) 2 Duplex accessory cover (remo ve this to install the duplex printing accessory) 3I n t e r f a c e p o r t s 4 Right cover (provides access to the DIMM slot) 5 Hardware integration pocket (M602 and M603 models only ) 8 Chapter 1 Produc t basics ENWW[...]

Interface ports 1 2 3 4 5 1 RJ-45 Network connection 2 Power connection 3 Host USB connection, for adding fonts and other third-party solutions (this connection might have a removable cover) 4 Slot for a cable-type security lock 5 Hi-speed USB 2.0 connectio n, for connecting directly to a computer Serial number and model number location The label t[...]

10 Chapter 1 Product basics ENWW[...]

2 Control panel menus ● Control-panel layout ● Retrieve Job from USB me nu ● Retrieve Job fro m Device Memory menu ● Supplies menu ● Trays menu ● Administration menu ● Device Maintenance menu ENWW 11[...]

Control-panel layout Use the control panel to obta in product and job status information and to configure the product. 1 3 4 5 6 7 8 10 1 1 13 14 9 2 12 Number Button or light Function 1 Control-panel display Shows status information, menus, help information, and er ror messages 2 Up arrow Navigates to the previous item in th e list, or increases t[...]

Number Button or light Function 11 Attention light ● On : The product has experienced a probl em. See the control-panel display. ● Off : The product is functioning without error. ● Blinking : Action is required. See the con trol-panel display. 12 Folder or STAR (Secure Transaction Access Retrieval) button NOTE: This item is not included for t[...]

Retrieve Job from USB menu NOTE: You must enable this feature by using the control-panel menus or the HP Embedded Web Server before it can be used. To enable this feature by using the control-panel menus, open the Administration menu, open the Retrieve From USB Settings sub menu , and then selec t the Enable option. To enable this feature by using [...]

Retrieve Job from Device Memory menu To display: At the product control panel, press the Home button, and then select the Retrieve Job from Device Memory menu. First level Second level Values All Jobs (With PIN) Print Copies Print and Delete Copies Delete All Jobs (No PIN) Print Copies Print and Delete Copies Delete Yes No <Job name with PIN>[...]

Supplies menu To display : At the product control panel, press the Home button, and then select the Supplies menu. In the following tabl e, asterisks (*) in dicate the factory default setting. Table 2-1 Supplies menu First level Second level Third level Fourth level Values Manage Supplies Print Supplies Status Supply Settings Black Cartridge Very L[...]

Trays menu To display : At the product control panel, press the Home button, and then select the Trays menu. In the following tabl e, asterisks (*) in dicate the factory default setting. Table 2-2 Trays menu First level Second level Values Manage Trays Use Requested Tray Exclusively * First Manually Feed Prompt Always * Unless Loaded Size/Type Prom[...]

Administration menu Reports menu To display : At the product control panel, press the Home button, select the Administrati on menu, and then select the Reports menu. Table 2-3 Reports menu First level Second level Configuration/Status P ages Administration Men u Map Configuration Page Supplies Status Page Usage Page File Directory P age Current Set[...]

Table 2-4 General Settings menu (continued) First level Secon d level Third level Fourth leve l Values Time Hour Minute AM/PM Select values from the lists. Time Zone Select the time zone from the list. Adjust for Daylight Savings On * Off Energy Settings Sleep Timer Settings Sleep/Auto Off Timer Enabled * Disabled Sleep/Auto Off After If you enable[...]

Table 2-4 General Settings menu (continued) First level Secon d level Third level Fourth leve l Values Optimize Line Detail Normal * Alternate 1 Alternate 2 Alternate 3 Off Restore Optimize Resolution 300 x 300 dpi 600 x 600 dpi FastRes 1200 * ProRes 1200 REt Off On * Economode Off * On Toner Density R a n g e : 1 - 5 Default = 3 Quiet Mode Off * O[...]

Table 2-4 General Settings menu (continued) First level Secon d level Third level Fourth leve l Values Sort St ored Jo bs By Job Name * Date Restore Factory Settings Retrieve From USB Settings menu To display : At the product control panel, press the Home button, select the Administrati on menu, and then select the Retrieve From USB Settings menu. [...]

Table 2-6 Print Settings menu (continued) First level Second level Values Personality Auto * PCL PS PDF PCL Form Length Range: 5 – 128 Default = 60 Orientation Portrait * Landscape Font Source Internal * USB Font Number Range: 0 – 110 Default = 0 Font Pitch Range: 0.44 – 99.99 Default = 10.00 Font Point Size Range: 4.00 – 999.75 Default = 1[...]

Default Print Options menu To display : At the product control panel, press the Home button, select the Administrati on menu, and then select the Default Print Options menu. In the following tabl e, asterisks (*) in dicate the factory default setting. First level Second level Values Number of Copies Default Paper Size Select from a lis t of sizes t[...]

Table 2-7 Display Settings menu (continued) First level Second level Values Clearable Warnings On Job * Continuable Ev ents Auto continue (10 seconds ) * Press OK to continue Manage Supplies menu To display : At the product control panel, press the Home button, select the Administrati on menu, and then select the Manage Su pplies menu. In the follo[...]

Table 2-8 Manage Supplies m enu (continued) First level Second level Third level Values Supply Messages Low Message On * Off Level Gauge On * Off Reset Supplies New Maintenance Kit No Yes Manage Trays menu To display : At the product control panel, press the Home button, select the Administrati on menu, and then select the Manage Trays menu. In the[...]

Stapler/Stacker Settings menu To display : At the product control panel, press the Home button, select the Administrati on menu, and then select the Stapler/Stacker Settings menu. In the following tabl e, asterisks (*) in dicate the factory default setting. Table 2-10 Stapler/Stacker Settings menu First level Values Stapling None * Top left or righ[...]

Network Settings menu To display : At the product control panel, press the Home button, select the Administrati on menu, and then select the Network Settings menu. In the following tabl e, asterisks (*) in dicate the factory default setting. Table 2-12 Network Settings menu First level Values I/O Timeout Range: 5 – 300 sec Default = 15 Jetdirect [...]

Table 2-13 Jetdirect Me nu (continued) First level Second level Third level Fourth level Values DHCP Renew No * Yes Primary DNS Secondary DNS IPV6 Settings Enable Off On * Address Manual Settings Enable Address DHCPV6 P olicy Router Specified Router Unavailable * Always Primary DNS Secondary DNS Proxy Server Proxy Port Idle Timeout Security Secure [...]

Table 2-13 Jetdirect Me nu (continued) First level Second level Third level Fourth level Values Data Path Test Yes No * Select All Tests Yes No * Execution Time [H] Range: 1 – 60 hours Default = 1 hour Execute No * Yes Ping Test Dest Type IPV4 IPV6 Dest IPv4 Dest IPv6 Packet S ize Timeout Count Print Results Yes No Execute Yes No Ping Results Pac[...]

Table 2-13 Jetdirect Me nu (continued) First level Second level Third level Fourth level Values Refresh Yes No Link Speed Auto * 10T Half 10T Full 100TX Half 100TX Full 1000T Full 30 Chapter 2 Control panel menus ENWW[...]

Troubleshooting menu To display : At the product control panel, press the Home button, select the Administrati on menu, and then select the Troubl eshooting menu. In the following tabl e, asterisks (*) in dicate the factory default setting. Table 2-14 Troubl eshooting menu First level Second level Third level Values Print Event Log View Event Log P[...]

Device Maintenance menu Backup/Restore menu To display : At the product control panel, press the Home button, select the Device Maintenance menu, and then select the Backup/Restore menu. In the following tabl e, asterisks (*) in dicate the factory default setting. Table 2-15 Backup/Restore menu First level Second level Third level Values Backup Dat[...]

USB Firmware Upgrade menu To display : At the product control panel, press the Home button, select the Device Maintenance menu, and then select the USB Firmware Upgrade me nu. Insert a USB storage device with a firmware upgr ade bundle into the U SB port, and follow the on- screen instructions. Service menu To display : At the product control panel[...]

34 Chapter 2 Control panel menus ENWW[...]

3 Software for Windows ● Supported operating systems an d printer drivers fo r Windows ● Select the correct printer driver for Windows ● Change print job settings for Window s ● Remove the printer driver from Windows ● Supported utilities for Windo ws ● Software for other operating systems ENWW 35[...]

Supported operating systems and printer drivers for Windows The product supports the following Windows o perating systems: ● Windows XP (32-bit and 64-bit) ● Windows Server 20 08 (32-bit and 64-bit) ● Windows Vista (32-bit and 64-bit) ● Windows 7 (32-bit and 64-bit) The installation program on the software CD th at came with the product sup[...]

Select the correct printer driver for Windows Printer drivers provide access to the product featur es and allow the computer to communicate with the product (using a printer language ). The fo llowing printer drivers are available at ww w.hp.com/ go/ lj600Seri es_software . HP PCL 6 dri ver ● Provided as the default driver. This driv er is automa[...]

proven HP print driver technolo gy and has been tested thorough ly and used with many software programs. It is a powerful solution that performs consistently over time. The HP UPD communicates directly with each HP pr oduct, gathers configuratio n information, and then customizes the user interface to show the product’s unique, availabl e feature[...]

Change print job settings for Windows Priority for print settings Changes to print settings are prioritized depending on whe re the changes are m ade: NOTE: The names of comm ands and dial og boxes might vary depending on your software program. ● Page Setup dialog box : Click Page Setup or a similar command on the File menu of the program you are[...]

Change the product configuration settings 1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) : Clic k Sta rt , and then click Printers and Faxes . Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view) : Click Start , click Settings , and then click Printers . Window[...]

Remove the printer driver from Windows Windows XP 1. Click Start , Control Panel , and then Add or Remove Program s . 2. Find and select the product from the list. 3. Click the Cha nge/Remove button to remove the software. Windows Vista 1. Click Start , Control Panel , and then Prog rams and Features . 2. Find and select the product from the list. [...]

Supported utilities for Windows HP Web Jetadmin HP Web Jetadmin is a simple print and imaging pe ripheral management soft ware tool that helps optimize prod uct use, control co lor costs, secure products, and streamline supplies ma nagement by enabling remote configuration, proactive mo nitoring, security tro ubleshooting, and reporting of printing[...]

Software for other operating systems OS Software UNIX For HP-UX and Solaris networks, go to www.hp.com/ go/jetdirectunix_software to i nstall model scripts using the HP Jetdirect printer installer (HPPI) for UNIX. For the latest model scripts, go to www.h p.com/ go/unixmodelscripts . Linux For information, go to www.hplip.net . SAP devices For driv[...]

44 Chapter 3 Software for Windows ENWW[...]

4 Use the product with Mac ● Software for Mac ● Basic print tasks with M ac ● Solve problems with a Mac ENWW 45[...]

Software for Mac Supported operating systems and printer drivers for Mac The product supports the following Mac operating systems: ● Mac OS X 10.5 and 10.6 NOTE: For Mac OS X 10 .5 and later, PPC and Intel® Core™ Processor Macs are supported. Fo r Mac OS X 10.6, Inte l Core Processor Macs are supported. The HP LaserJ et software instal ler pro[...]

5. Click Add to create the printer queue. NOTE: For Mac OS X 10.5 and 10.6, the installation procedure should automatically configure the installed options. 6. Print a page from any program to make sure that the software is correctly install e d. NOTE: If the installation failed, reinstall the software. Install software for Mac computers on a wired[...]

5. Find the IP address on the Emb edded Jetdirect page. Jetdirect Page HP Color LaserJet Page 1 6. IPv4 : If the IP address is 0. 0.0.0, or 192.0.0. 192, or 169.254.x.x, you must ma nually configure the IP address. Othe rwise, the ne twork conf iguration was successful. IPv6 : If the IP address be gins with "fe80:", the prod uct should be[...]

Remove the printer driver fr om Mac operating systems You must have administrator rights to remove the software. 1. Open System Preferences . 2. Select Print & Fax . 3. Highlight the product. 4. Click the minus (-) symbol. 5. Delete the print qu eue, if necessar y. ENWW Software for Mac 49[...]

Priority for print settings for Mac Changes to print settings are prioritized depending on whe re the changes are m ade: NOTE: The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog box : Click Page Setup or a similar command on the File menu of the program you are working in to open this di alog[...]

Software for Mac computers HP Utility for Mac Use the HP Utility to set up pr oduct features that are not available in the printer driver. You can use the HP Utility when the pr oduct uses a un iversal se rial bus (USB) cable or is connected to a TCP/IP-based network. Open the HP Printer Utility ▲ From the dock, click HP Utility . -or- From Appli[...]

Menu Item Description Protect Direct Po rts Disables printing over USB or parallel ports. Additional Settings Provides access to the HP Embedded Web Server. Supported utilities for Mac HP Embedded Web Server The product is equipped with the HP Embedded We b server, which provides access to information about product and network activities . Access t[...]

To use AirPrint, the product must be connected to a network. For mo re information about using AirPrint and about which HP products are c o mpatible with AirPrint, go to www.hp.com / go/airprint . NOTE: You might need to upgr ade the produc t firmware to use AirPrint. Go to www.hp.com/ go/ lj600Series_firmware . ENWW Software for Mac 53[...]

Basic print tasks with Mac Cancel a print job with Mac 1. If the print job is currently printing, cancel it by following th is procedure: a. Press the Stop button on the product control panel. b. The product prompts you to confirm the deletion. Press the OK button. 2. You can also cancel a print job from a software program or a print queue. ● Sof[...]

Create a printing preset 1. On the File menu, click the Print option. 2. Select the driver. 3. Select the print settings that you want t o save for reuse. 4. In the Presets menu, click the Save As... option, and type a name for the preset. 5. Click the OK bu tton. Use printing presets 1. On the File menu, click the Print option. 2. Select the drive[...]

Print multiple pages on on e sheet of paper with Mac 1. On the File menu, click the Print option. 2. Select the driver. 3. Open the Layout menu. 4. From the Pages per Sheet menu, select the number of p age s that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 5. In the Layout Direction area, select the order and placement of the pages on t[...]

3. In the Job Storage Mode drop-down list, select the type of stored jo b. ● Proof and Hold : This feature pr ovides a quick way to pr int and proof one copy of a job and then prin t more copie s. ● Personal Job : When you send a job to the product, the job does not print until you request it at the product control panel. If you assign a person[...]

Solve problems with a Mac See Solve product software problems with Mac on page 205 . 58 Chapter 4 Use the product with Mac ENWW[...]

5 Connect the product with Windows ● Printer sharing disclaimer ● Connect with USB ● Connect to a network with Windows ENWW 59[...]

Printer sharing disclaimer HP does not support pe er-to-peer networ king, as the feature is a function of Microsoft o perating systems and not of the HP printer drivers. Go to Microsoft at www.microsoft.com . Connect with USB This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no long er tha[...]

Connect to a network with Windows You can configure network parameters from the control panel, the HP Embedded Web Server, or for most networks, from the HP Web Jetadmin software. NOTE: HP Web Jetadmin software is not supp orted o n Mac OS X operating systems. For a complete list of supported networks and for instructions on configuring network par[...]

Table 5-1 Supported network protocols (continued) Network type Supported protocols TCP/IP IP v6 networks only ● Dynamic Host Configurat ion Protocol (DHCP) v6 ● Multicast Listener D iscovery Protocol (MLD) v1 ● Internet Control Message Protocol (ICMP) v6 Other supported network protocols ● Internetwork Packet Exchan ge/Seque nced Packet Exc[...]

Install the product on a wired network with Windows Configure the IP address 1. Connect the network cable to the product and to the network. 2. Wait for 60 seconds befo re continuing. During this time, th e network recognizes the product and assigns an IP address or host name for t he product. 3. At the product control panel, press the Home button.[...]

5. Find the IP address on the Emb edded Jetdirect page. Jetdirect Page HP Color LaserJet Page 1 6. IPv4 : If the IP address is 0. 0.0.0, or 192.0.0. 192, or 169.254.x.x, you must ma nually configure the IP address. Othe rwise, the ne twork conf iguration was successful. IPv6 : If the IP address be gins with "fe80:", the prod uct should be[...]

Configure network settings with Windows View or change network settings Use the embedd ed Web server to view or change IP configuration settings. 1. Print a configuration page, and loc ate the IP address. ● If you are using IPv4, the IP address contains only digits. It has this format: xxx.xxx.xxx.xxx ● If you are using IPv6, the IP address is [...]

Manually configure IPv4 TCP/IP parameters from the control panel Use the control-panel Administration menus to ma nually set an IP v4 address, subnet mask, and default gateway. 1. At the control panel, press the Home button. 2. Open each of the following menus: a. Administration b. Network Settings c. Jetdirect Menu d. TCP/IP e. IPV4 Settings f. Co[...]

Manually configure IPv6 TCP/IP parameters from the control panel Use the control-panel Administration menus to manually set an IPv6 address. 1. At the control panel, press the Home button. 2. To enable manual configuration, op en each of the following menus: a. Administration b. Network Settings c. Jetdirect Menu d. TCP/IP e. IPV6 Settings f. Addre[...]

Link speed and duplex settings The link speed and communica tion mode of the print server must match the network. For most situations, leave the product in Auto mode. Incorrect changes to the link sp eed and duplex settings might prevent the product from communica ting with other network devices. If you need to make cha nges, use the product contro[...]

6 Paper and print media ● Understand paper use ● Change the printer driver to match the paper type and size in Windows ● Supported paper sizes ● Supported paper types ● Tray and bin capacity ● Load paper trays ● Configure trays ● Select an output bin ENWW 69[...]

Understand paper use This product supports a va riety of paper and other pr int media in accordance with the guidelines in this user guide. Paper or print media that does not meet t hese guidelines might cause poor print qualit y, increased jams, and premature wear on the product. For best results, use only HP-bra nd paper and print media designed [...]

Media type Do Do not Transparencies ● Use only transparencies that are approved for use in laser printers. ● Place transparencies on a flat surface after removing them from the product. ● Do not use transparent print media not approved for laser printers. Letterhead or preprinted forms ● Use only letterhead or forms approved for use in lase[...]

Change the printer driver to match the paper type and size in Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Select a size from the Paper size drop -down list. 5. Select a paper t ype from the Paper type drop-down list.[...]

Supported paper sizes This product supports a nu mber of paper sizes, and it adapts to va rious media. NOTE: To obtain best results, select the correct pap er size and type in the printer driver before printing. Table 6-1 Supported paper a nd print media sizes Size and dimensions Tray 1 Tray 2 and the optional 500- sheet trays Optional 1,500-sheet [...]

Table 6-1 Supported pa per and print media sizes (continued ) Size and dimensions Tray 1 Tray 2 and the optional 500- sheet trays Optional 1,500-sheet tray Optional envelope feeder Optional duple xer Optional stacker and stapler/ stacker Optional 5-bin mailbox Custom 76 x 127 mm to 216 x 356 mm (3.0 x 5.0 in to 8.5 x 14 in) Custom 148 x 210 mm to 2[...]

Supported paper types For a complete list of specific HP-brand paper that this product supports, go t o www.h p.com/ support/ lj600Seri es . Supported paper types for input options Paper type Tray 1 T ray 2 Optional 500- sheet trays Optional 1,500-shee t tray Optional envelope feeder Any Type Plain Light 60-74g Cardstock 176-220g Transparency Label[...]

Supported paper types for output options Paper type Standard top bin (face- down) Rear bin (face- up) Optional duplexer Optional stacker or stapler/sta cker Optional 5-bin mailbox Any Type Plain Light 60-74g Cardstock 176-220g Transparency Labels Letterhead Preprinted Prepunched Colored Rough Bond Recycled HP EcoSMART Lite Envelope 76 Chapter 6 Pap[...]

Tray and bin capacity Tray or bin Paper type Specifications Quan tity Tray 1 Paper and cardstock Range: 60 g/m 2 (16 lb) bond to 200 g/m 2 (54 lb) bond Maximum stack he ight: 10 mm (0.39 in) Equivalent to 100 sheets of 75 g/m 2 (20 lb) bond Envelopes Less than 60 g/m 2 (16 lb) bond to 90 g/m 2 (24 lb) bond Up to 10 envelopes Labels Maximum 0.23 mm [...]

Load paper trays Load Tray 1 NOTE: The product might print at a slower speed when using Tray 1. CAUTION: To avoid jams, do not load trays while the product is printing. Do not fan the paper. Fanning can cause misfeeds. 1. Open Tray 1. 2. Pull out the tray extension. 78 Chapter 6 Paper and print media ENWW[...]

3. Load the paper into the tray. Make sure that the paper fits under the tabs and below the maximum-height indicators. 2 4. Adjust the side guides so that they lightly touch the paper stack but do not bend the paper. 2 Load Tray 2 or an op tional 500-sheet tray CAUTION: To avoid jams, do not load trays while the prod uct is printing. CAUTION: Do no[...]

2. Pinch the release lever th at is located on the left guide and slide the side guides to the correct paper size. 3. Pinch the release lever th at is located on the rear paper guide and slide it to the correct paper size. 4. Load the paper into the tray. Make sure that the stack is flat at all four corners and that the top of the stack is below th[...]

Load an optional 1,500-sheet tray The optional 1,500 sheet tray ad justs for Letter, A4, and Legal sizes. T he product automatically senses which size is loaded if the tray guides are correctly adjusted. CAUTION: To avoid jams, do not load trays while the prod uct is printing. CAUTION: Do not fan the paper. Fa nning can cause misfeeds. 1. Press the[...]

4. Load the paper into the tray . Load complete reams at one time. Do not divide reams into smaller sections. 5. Make sure that the height of the stack does not exceed the maximum-height indicators on the guides and that the fron t edge of the stack is aligned with the arrows. 6. Close the door on the tray. 82 Chapter 6 Paper and print media ENWW[...]

Paper orientation for loading trays Load letterhead, preprinted , or prepunched paper If a duplexer is installed, or if a stapler/stacker is installed, the pr oduct alters the way the images for each page are arranged. If y ou are using paper that requires a specific orient ation, load it acc ording to the information in the following table. Tray S[...]

Load envelopes Load envelopes into Tray 1 or the optional envelope feeder with the front of the envelope facing up, and the short, postag e-edge leading into the product. 84 Chapter 6 Paper and print media ENWW[...]

Configure trays The product automatica lly prompts you to configure a tray for ty pe and size in the following situations: ● When you load paper into the tray ● When you specify a particular tray or pa per type for a print job through the printer driver or a software program and the tray is not conf igured to match the print -job’s settings N[...]

Configure a tray fr om the control panel You can also configure the trays for type an d size without a prompt fr om the product. 1. Press the Home button. 2. Open the Trays menu. 3. Press the down arrow to highlight the size or type setting for the desired tray, and then press the OK button. 4. Press the up arrow or the down arrow to highlight the [...]

Select an output bin The product has four output locations: the top (stand ard) output bin, the rear output bin, the optional stacker or stapler/stacker, a nd the optional 5-bin mailbox. Print to the top (standard) output bin The top output bin collect s paper face-down, in the co rrect order. The top output bin should be used for most print jobs, [...]

1. To open the rear output bin, grasp the handle at the top of the bin, and pull the bin down. 2. Slide out the extension. Print to the optional st acker or stapler/stacker The optional stac ker or optional stapler/s tacker can hold up to 500 sheets of paper (20-lb paper). The stacker accepts standard and custom paper sizes. The stapler/stacker acc[...]

Windows 1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) : Clic k Sta rt , and then click Printers and Faxes . Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view) : Click Start , click Settings , and then click Printers . Windows Vi sta : Click Start , clic k Co[...]

Job Separator Each print job is sent to a different bin. Jobs are sent to an empty bin, starting with the top bin and continuing to the bottom bin. Collator The product sorts copies of a single print job into separate bins. 4. Press the OK button to select the option. 90 Chapter 6 Paper and print media ENWW[...]

7 Print cartridges The information contained herein is subject to ch ange without notice. For the latest User Guide information go to www.hp.com/ support/lj600Series _manuals . ● Print cartridge information ● Supplies views ● Manage print cartridges ● Replacement instruc tions ● Solve problems with print cartridges ENWW 91[...]

Print cartridge information Feature Descri ption Part numbers ● Standard-capacity print cartridge: CE390A ● High-capacity print cartridge: CE390X Accessibility ● The print cartridge can be installe d and removed by using one hand. Environmental features ● Recycle print cartridges by using the HP Pl anet Partners return and recycling program[...]

Supplies views Print cartridge views 1 2 3 1 Print cartridge memory chip 2 Plastic shield 3 Sealing tape ENWW Supplies views 93[...]

Manage print cartridges Correctly using, storing, and monitoring the print cartridge can help ensure high-quality print output. Change settings for print cartridges Print when a print cartridge is at estimated end of life ● Black cartridge low message: The product indicates when a supply level is low. Actual print cartridge life remaining may var[...]

If you se lect the Stop or Prompt to continue option, the product st ops pr inting when it reaches the Very Low threshold. When you replace the cartri dge, the product automati cally resumes printing. Print with EconoMode This product has an EconoMode option for printing drafts of documents. Us ing EconoMode can use less toner and dec rease the cos[...]

Your print cartridge might not be a genuine HP print cartridge if yo u notice the following: ● The supplies sta tus page indica tes that a non- HP supply is installed. ● You are experiencing a high number of problems with th e print ca rtridge. ● The cartridge does not look like it usually do es (for example, the packaging dif fers from HP pa[...]

Replacement instructions Replace the print cartridge 1. Open the top cover. 2. Remove the used print ca rtridge from the product. 3. Remove the new print cartridge from the bag. Place the used print c artridge in the bag for recycling. ENWW Replacemen t instructions 97[...]

4. Grasp both sides of the print cartridge and distribute the toner by gently rocki ng the print cartridge. CAUTION: Do not touch the shutter or the surface of the roller. 5. Remove the shippin g lock and the shipping tape from the new print cartridge. Discard the lock and tape accordin g to local regulations. 6. Align the print cartridge with the [...]

Replace staples Replace staples if the product contro l-panel display prompts you with a message. If the stapler runs out of staples, jobs con tinue to print to the stapler/stacker, but they are not stapled. 1. On the right side of the stapler/stacker, turn the stapler unit toward the front of the product until the unit clicks into the open positio[...]

Perform preventive maintenance To ensure optimum performance from the product, replace certain parts when the Replace Maintenance Kit message appears on the c ontrol-panel display. The kit includes the following items: ● Fuser ● Transfer roller ● Plastic tool for removing the o ld transfer roller ● Eight feed rollers and four pickup rollers[...]

Solve problems with print cartridges Check the print cartridges Check the print cartridg e, and replace it if necessar y, if you are having any of the following problems: ● The printing is too light or seems faded in areas. ● Printed pages have small unprinted areas. ● Printed pages have streaks or bands. NOTE: If you are using a draft or Eco[...]

Inspect the print cartridge for damage 1. Remove the print cartridge from the product, and verify that the sealing tape has been removed. 2. Check the memory chip for damage. 3. Examine the surface of the green imaging drum on the bottom o f the print cartridge. CAUTION: Do not touch the green roller (imaging drum) on the bottom of the cartridge. F[...]

Repeating defects If defects repeat a t any of the following approximat e intervals on the page, the print cartridge might be damaged. ● 37 mm ● 63 mm ● 94 mm Print the Supplies Status page The Supplies Status page indicates the estimate d life remaining in print cartridges. It also lists the part number for the correct genuine HP print cartr[...]

Interpret control panel messages for supplies Table 7-1 Supplies status messages Control panel message Description Recommended action 10.0X.Y0 Supply memory error The product cannot read or write to the print cartridge memory chip or the memory chip is missing from the print cartridge. Reinstall the print cartridge, or install a new print cartri dg[...]

Table 7-1 Supplies status messages (continued) Control panel message Description Recommended action Replace supplies Two or more supplies are at the estimat ed end of life. The actual life remaining m ight be different than the estimation. Consider having replacement supplies available to install when print quality is no longer acceptable. The supp[...]

106 Chapter 7 Print cartridg es ENWW[...]

8 Print tasks ● Cancel a print job with Windows ● Basic print tasks with Window s ● Use HP ePrint ● Additional prin t tasks with Windows ● Walk-up USB printing ENWW 107[...]

Cancel a print job with Windows NOTE: If the print job is too far into the printing proc ess, you might not have the option to cancel it. 1. If the print job is currently printing, cancel it by following th is procedure: a. Press the Stop button on the product control panel. b. The product prompts you to conf irm the cancellation. Press the OK butt[...]

Basic print tasks with Windows The methods to open the prin t dialog from softwa re programs can vary. The procedures that follow include a typical method . Some so ftware programs do not have a File menu. See the docu mentation for your software program to learn how to open th e print dialog. Open the printer driver with Windows 1. On the File men[...]

Get help for any printing option with Windows 1. Click the Help b utton to open the online He lp. Change the number of pr int copies with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then select the number of copies. 110 Chapter 8 Print tasks ENWW[...]

Save custom print setting s for reuse with Windows Use a printing shor tcut with Windows 1. On the File menu in the software program, click Print . 2. Select th e produc t, and the n click the Properties or Preferences button. ENWW Basic print tasks with Windows 111[...]

3. Click the Printing Shortcuts tab. 4. Select one of the shortcuts, and then click the OK button. NOTE: When you select a shortcut, the corresponding settings change on the other tabs in the printer driver. Create printing shortcuts 1. On the File menu in the software program, click Print . 112 Chapter 8 Print tasks ENWW[...]

2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Printing Shortcuts tab. 4. Select an existing shortc ut as a base. NOTE: Always select a shortcut before adjusting any of the settings on the right side of the screen. If you adjust the settings and then select a shortcu t, all your adjustments are lost. ENW[...]

5. Select the print option s for the new shortcut. 6. Click the Save As button. 7. Type a name for the shortcut, and click the OK button. 114 Chapter 8 Print tasks ENWW[...]

Improve print qual ity with Windows Select the page si ze with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Select a size from the Paper size drop -down list. Select a custom page size with Window s 1. On the File men[...]

Print on both sides (d uplex) with Windows Manually print on both sides with Windows NOTE: This information applies only to pr oducts that do not have an automatic duplexer. 1. On the File menu in the software program, click Print . 2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Finishing tab. 116 Chapte[...]

4. Select the Print on both sides (manually) check box. Click the OK button to print the first side of the job. 5. Retrieve the printed stack from the output bin, and place it with the printed-side facing up in Tray 1. 6. On the control panel, press the OK button to print the second side of the job. Automatically print on bo th sides with Window s [...]

2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Finishing tab. 4. Select the Print on both sides check box. Click the OK button to print the job. 118 Chapter 8 Print tasks ENWW[...]

Print multiple pages per sheet with Windows 1. On the File menu in the software program, click Print . 2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Finishing tab. ENWW Basic print tasks with Windows 119[...]

4. Select the number of pa ges per she et from the Pages per sheet drop-dow n list. 5. Select the corre ct Print page borders , Page order , and Orientation options. Select page orientation with Windows 1. On the File menu in the software program, click Print . 120 Chapter 8 Print tasks ENWW[...]

2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Finishing tab. 4. In the Orientation area, select the Portrait or Landscape option. To print the page im age upside down, select the Rotate by 180 degrees op tion. ENWW Basic print tasks with Windows 121[...]

Use HP ePrint Use HP ePrint to print docu ments by sending them as an e-mail attachment to the product's e-mail address from any e-mail enabled device. NOTE: The product must be connected t o a network and have Internet access to use HP ePrint. 1. To use HP ePrint, you must first enable HP Web Services. a. Type the product IP a ddress into the[...]

Additional print tasks with Windows Print on preprinted letterh ead or forms with Windows 1. On the File menu in the software program, click Print . 2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Paper/Quality tab. ENWW Additional print tasks with Windows 123[...]

4. From the Paper type drop-down list, click the More... option. 5. Expand the list of Ty pe is: options. 124 Chapter 8 Print tasks ENWW[...]

6. Expand the list of Oth er options. 7. Select the option for the type of paper you are using, and click the OK button. Print on special paper, labels, or transparencies with Windows 1. On the File menu in the software program, click Print . ENWW Additional print tasks with Windows 125[...]

2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, click the More... option. 126 Chapter 8 Print tasks ENWW[...]

5. Expand the list of Ty pe is: options. 6. Expand the category of paper types that best describes your paper. NOTE: Labels and transparencies a re in the list of Other options. 7. Select the option for the type of paper you are using, and click the OK button. ENWW Additional print tasks with Windows 127[...]

Print the first or last page on different paper with Windows 1. On the File menu in the software program, click Print . 2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Paper/Quality tab. 128 Chapter 8 Print tasks ENWW[...]

4. In the Special pages area, click the Print pages on different paper option, and then click the Settings button. 5. In the Pages in document area, select either the First or Last option. 6. Select the correct options from the Paper source and Paper type drop-down li sts. Click the Add button. ENWW Additional print tasks with Windows 129[...]

7. If you are printing both the first and last pages on different paper, repeat steps 5 and 6, selecting the options for the other pag e. 8. Click the OK button. Scale a document to fit page size with Windows 1. On the File menu in the software program, click Print . 130 Chapter 8 Print tasks ENWW[...]

2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Effects tab. 4. Select the Print document on option, and then select a size from the drop-down list. ENWW Additional print tasks with Windows 131[...]

Add a watermark to a do cument with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Effects tab. 4. Select a watermark from the Watermarks drop-down list. Or, to add a new wat ermark to the list, click the Edit button. Specify the settings fo[...]

3. Click the Finishing tab. 4. Select the Print on both sides check box. 5. In the Booklet layout drop-down list, click the Left binding or Right binding option. The Pages per sheet option automatically changes to 2 pages per sheet . ENWW Additional print tasks with Windows 133[...]

Select output options with Windows Select an output bin with Wi ndows 1. On the File menu in the software program, click Print . 2. Select th e produc t, and the n click the Properties or Preferences button. 134 Chapter 8 Print tasks ENWW[...]

3. Click the Output tab. 4. In the Output Bin Options area, select a bin from the Bin drop -down list. Select staple op tions with Windows 1. On the File menu in the software program, click Print . ENWW Additional print tasks with Windows 135[...]

2. Select th e produc t, and the n click the Properties or Preferences button. 3. Click the Output tab. 4. In the Output Options area, select an option from the Staple drop-d own list. 136 Chapter 8 Print tasks ENWW[...]

Use job storage features with Windows The following job-storage modes are available for print jobs: ● Proof and Hold : This feature provides a quick way to print and proof one copy of a job and then print more copies. ● Personal Job : When you send a job to the product, the job does not pr int un til you request it at the product control panel.[...]

3. Click the Job Storage tab. 4. Select a Job Storage Mode option. Print a stored job Use the following procedure to print a job that is stored in the product memory. 1. At the product control panel, press the Home button. 2. Open the Retrieve Job from Device Memory menu. 3. Select your username, and then select the name of the job or sel ect the A[...]

can change the number of jobs that can be stored from the General Settings menu on the product control panel. Use this procedure to delete a job th at is stored in the product memory. 1. At the product control panel, press the Home button. 2. Open the Retrieve Job from Device Memory menu. 3. Select your username, and then select the name of the job[...]

3. Click the Job Storage t ab. 4. In the Job Storage Mode area, click the Quick Copy option. The requested numb er of copies are printed imme diately, and yo u can print mo re copies from the product control panel. Permanently store a job on the product NOTE: This option is available if the optional hard disk is installed in the product. 1. On the [...]

Set the user name for a stored job Follow this procedure to change the user name for a stored job. 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Job Storage t ab. 4. Select the job storage m ode that you want. 5. In the User Name area, click the Us[...]

c. Print Quality d. Image Registration e. Adjust Tray <X> 3. Select the Print Test Page item, and the n press the OK button. 4. Follow the instructions on the test page to complete the adjustment. 142 Chapter 8 Print tasks ENWW[...]

Walk-up USB printing This product features walk-up USB printing, so you can quickly print files without sending them from a computer. The product accepts sta ndard USB storage accessories in the USB por t on the front of the product. You can print the following types of files: ● .pdf ● .prn ● .pcl ● .ps ● .cht 1. Insert the USB storage ac[...]

144 Chapter 8 Print tasks ENWW[...]

9 Manage and maintain ● Print information pages ● Use the HP Embedded We b Server ● Use HP Web Jetadmin software ● Product security features ● Economy settings ● Install memory and internal USB devices ● Clean th e product ● Product updates ENWW 145[...]

Print information pages Information pages pr ovide details about th e product and its current configuration. Use the following procedure to print or vi ew the info rmation pages: 1. At the product control panel, press the Home button. 2. Open the following menus: ● Administration ● Reports 3. Select the name of the report you want to review, sc[...]

Use the HP Embedded Web Server Use the HP Embedd ed Web Server to view produc t st atus, configure product network settings, and manage printing functions from your computer instead of from the product control panel. The following are examples of what you can do using the HP Embedded Web Server: ● View product status information. ● Determine th[...]

HP Embedded Web Server features Information tab Table 9-1 HP Embedded We b Server Information tab Menu Description Device Status Shows the product status and shows the esti mated life remaining of HP supplies. The page also shows the type and size of paper set for each tray. To change the default settings, click the Cha nge Settings link. Job Log S[...]

Table 9-2 HP Embedded Web S erver General tab (continued) Menu Description Device Information Name the product and assign an asset numb er to it. Enter the name of the primary contact who will receive in formation about the product. Language Set the language in which to display the HP Embedded Web Server information. Date and Time Set the date and [...]

Security tab Table 9-5 HP Embedd ed Web Server Security tab Menu Description General Securi ty Configure an administrator password so you can restrict access to certain features on the product. Enable or disable the walk-u p USB printing port on th e control panel or the USB connectivity port on the formatter fo r printing directly from a computer.[...]

Use HP Web Jetadmin software HP Web Jetadmin is an award-winni ng, industry-lea ding tool for effi ciently managing a wide variety of networked HP devices, including printers, multifunction products, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging enviro[...]

Product security features Security statements The product supports se curity standards and recomm ended protocols that help you keep the prod uct secure, protect critical information on your netw ork, and simplify the way you monitor and maintain the product. For in-depth information about HP's secure imaging and printing solutions, visit www.[...]

For more information about the encrypted hard disk, see the HP High-Performance Secure Hard Disk Setup Guide . 1. Go to www.h p .co m/ support . 2. Type Secure Hard Dis k into the search bo x and click the >> button. 3. Click the HP Sec ure High Perfor mance Hard Disk Drive link. 4. Click the Manuals link. Secure stored jobs You can protect j[...]

Economy settings Print with EconoMode This product has an EconoMode option for printing drafts of documents. Us ing EconoMode can use less toner and dec rease the cost per p age. Howev er, using EconoMode can also reduce print quality. HP does not recommend the full-time use of EconoM ode. If EconoMode is used full-time, the toner supply mi ght out[...]

Set the sleep timer Use the sleep t imer feature to cause the product to ente r sleep mode automatically after a predefined period of inactivity. 1. At the product control panel, press the Home button. 2. Open each of the following menus: a. Administration b. General Settings c. Energy Settings d. Sleep Timer Settings e. Sleep/Auto Off After 3. Sel[...]

Install memory and internal USB devices Overview The formatter has the following open slots and ports for expanding the product's capabilities: ● One dual inline memory module (DIMM) slot for upgrading the product with more memory ● Two internal USB ports for adding fonts, languages, and other third-party solutions To find out how much mem[...]

2. After the configuration page h as printed, turn the product off. 3. Disconnect the power cord and interface cable. 4. Remove the right-side panel by sliding it to wards the rear of the product to unlatch it. ENWW Install memory and internal USB devices 157[...]

5. Open the access door by pulling on the metal tab. 6. Remove the DIMM from th e antistatic pa ckage. CAUTION: To reduce the possibility of damage caused by static electricity, always wear an electrostatic discharge (ESD) wrist strap or to uc h the surface of the antist atic package before handl ing DIMMs. 7. Hold the DIMM by the ed ges, and align[...]

8. Press the DIMM straight into the slot, and press fi rmly. Make sure the lo cks on each side of the DIMM snap into place. 9. Close the a ccess door, and press fi rmly until it snaps into place. 10. Reinstall the right-side panel. Align the tabs on the panel with the slots in the product, and push the panel toward the front of the prod uct until i[...]

11. Reconnect the interface cable and the power cord. 12. Turn the product on. 160 Chapter 9 Manage and maintain ENWW[...]

Enable memory Windows XP, Windows Server 2003, Windows S erver 2008, and Windows Vi sta 1. Click Start . 2. Click Settings . 3. Click Printers and Faxes (using the defaul t Start menu view) or click Printers (using the Cl assic Start menu view). 4. Right-click the product driver icon, and then select Pr operties . 5. Click the Device Settings tab. [...]

Check DIMM installation After installing the DIMM, make sure that the ins t allation was successful. 1. Turn the product on. Check that the Ready light is illuminated after the product has gone through the startup sequence. If an error messag e appears, a DIMM might have been incorrectly installed. 2. Print a configuration page. 3. Check the memory[...]

Install internal USB devices The product has two internal USB ports. 1. Turn the prod uct off. 2. Disconnect the power cord and interface cable. 3. Remove the right-side panel by sliding it to wards the rear of the product to unlatch it. ENWW Install memory and internal USB devices 163[...]

4. Open the access door by pulling on the metal tab. 5. Locate the USB ports near the bottom of the forma tter board. Insert the USB device into one of the ports. CAUTION: To prevent static electricity from damaging the formatter board, hold the metal access door with one hand while you insert the USB device with the other hand. If you move away fr[...]

7. Reinstall the right-side panel. Align the tabs on the panel with the slots in the product, and push the panel toward the front of the prod uct until it latches into place. 8. Reconnect the interface cable and the power cord. 9. Turn the product on. ENWW Install memory and internal USB devices 165[...]

Clean the product To clean the product exterior, use a soft, water-moistened cloth. Clean the paper path 1. At the product control panel, press the Home button. 2. Open the following menus: ● Device Maintenance ● Calibrate/Cleaning 3. Select the Print Cleaning Page item, and press the OK button to print the page. 4. The cleaning process can tak[...]

10 Solve problems ● Self help ● Solve problems checklist ● Restore factory settings ● Interpret cont rol-panel messages ● Paper feeds incorrectly or becomes jammed ● Clear jams ● Improve pr int quality ● The product does not print or it prints slowly ● Solve walk-up US B printing proble ms ● Solve connectivity problems ● Solve[...]

Self help In addition to the information in th is guide, other sources are available that pr ovide helpful information. Quick Reference Topics Several Quick Reference Topics for this product are available at this Web site: www.hp.com/ support/lj600Series You can print these topics and keep th em near the product. They are a handy reference for proc[...]

Solve problems checklist Follow these steps when trying to solve a problem with the product. 1. Make sure the product Ready light is on. If no lights are on, comp lete these steps: a. Check the power-cable connections . b. Check that the power is turned on. c. Make sure that the line voltage is correct fo r the product power configu ration. (See th[...]

6. If the configuration page prints, check the followi ng items: a. If the page does not print correctly, the pr oblem is with the prod uct hardware. C ontact HP Customer Care. b. If the page prints correctly, then the product hardware is working. The pr oblem is with the computer you are using, with the printer driver, or with the program. 7. Sele[...]

Restore factory settings 1. At the product control panel, press the Home button. 2. Open the following menus: ● Administration ● General Settings ● Restore Factory Settings 3. Press the OK button. ENWW Restore factory settings 171[...]

Interpret control-panel messages Control-panel message types Four types of control-panel mess ages can indicate the status of or problems wit h the product. Message type D escription Status messages Status mess ages reflect the current state of the product. They inform you of normal product operation and require no interaction to clear them. Th ey [...]

Paper feeds incorrectl y or becomes jammed ● The product does not pic k up paper ● The product picks up multiple sheets of paper ● Prevent paper jams The product does not pick up paper If the product d oes not pick up pape r from the tray, try these solutions. 1. Open the product and remove any jammed sheets of paper. 2. Load the tray with th[...]

5. Make sure the paper guides in the tray are adju sted correctly for the si ze of paper. Adjust the guides so they are touching th e paper stack without bending it. 6. Make sure that the tray is fully inserted in the product. 7. If you are printing on heavy, embossed, or perf orated paper, use the manual feed feature and feed sheet s one at a time[...]

Clear jams Jam locations If a jam message appears on the c ontrol-panel disp lay, look for jammed paper or other print media in the locations that are indicated in the following il lu st ration. Then follow the procedure for clearing the jam. You might need to look for paper in other lo cation s than those th at are indicated i n the jam message. I[...]

Clear jams from th e rear output bin 1. Open the rear out put bin. NOTE: If most of the paper is still inside the product, it might be easi er to remove it through the top-cover area. 2. Grasp both sides of the paper, and slowly pull the paper out of the prod uct. Loose toner might be on the sheet. Be careful not to spill it on yourself or into the[...]

Clear paper jams from the optional stacker or stapler/stacker 1. At the back of the product, open the door on the stacker or stapler/stacker, and open the rear output bin. 2. Carefully remove any jamme d paper. 3. Close the door on the stacker or stapler/ stacker, and close the rear output bin. 4. If a jam message persists, a sheet is still jammed.[...]

1. On the right side of the stapler/stacker, turn the stapler unit toward the front of the product until the unit clicks into the open position. Pull outward on t he blue staple cart ridge to remove it. 2. Rotate the green cover on the end of the staple cartridge upward, and remove the jammed staple. 3. Insert the staple cartridge into the stapler [...]

Clear jams from the op tional 5-bin mailbox 1. Remove any paper that is in the output bins. 2. On the back of the 5-bin mailbox, open the jam-access door. 3. If the paper is jammed at the top of the 5-bin mailbox, pull it straight down to remove it. ENWW Clear jams 179[...]

4. If the paper is ja mmed at the bottom of the 5- bin mailbox, open the rear output bin, and then pull straight up on the paper to remove it. 5. Close the jam-access door and the rear output bin. 180 Chapter 10 So lve problems ENWW[...]

Clear jams from the fuser area Use this procedure only in these s ituations: ● Paper has jammed inside the fuser and cannot be removed from the top-co ver area or the rear- output area. ● A sheet of paper has torn while you were trying to clear a jam from the f u ser. 1. Turn the product off. 2. Rotate the product so the rear is facing you. If [...]

4. Open the rear out put bin. 5. Remove the rear outpu t bin. Place your finger near the left-side hinge, and push firmly to the right until the hinge-pin clears the hole inside the product. Rotate th e output bin outward to remove it. 6. If paper is visible, remove it. If paper is not visible, push up on the two blue levers on the sides of the fus[...]

8. Push the fuser firmly into the product until the blue levers on both sides click into place. 9. Reinstall the rear output bin. Insert the right hinge-pin into the hole inside the product. Push inward on the left hinge, and slide it into the hole inside the product. Close the rear output bin. 10. Plug the power cord into the product. 11. Replace [...]

12. Turn the product on. 13. If a jam message persists, a sheet is still jammed in the product. Look for the jam in another location. Clear jams from the optional dup lexer 1. Lift the option al duplexer up and then pull it out to remove it. 2. Remove any paper that is on top of Tray 2. (You might need to reach inside the product.) 184 Chapter 10 S[...]

3. Slowly pull any paper out of the optional duplexer. 4. Insert the optional duplexer into the product. 5. If a jam message persists, a sheet is still jammed in the product. Look for the jam in another location. ENWW Clear jams 185[...]

Clear jams from the trays Use these procedures to cl ear jams from the trays. Clear jams from Tray 1 1. Slowly pull the jammed paper out of the product. Clear jams from Tray 2 or an optional 500-sheet tray 1. Slide the tray out of the product, lift it slightly, and remove any damaged paper from the tray. 2. If the edge of the jammed paper is visibl[...]

3. Make sure that the paper is flat in the tray at all four corners and below the maximum-height indicators. 4. Slide the tray into the product. 5. Press the OK button to clear the jam message. 6. If a jam message persists, a sheet is still jammed in the product. Look for the jam in another location. Clear jams from the op tional 1,500-sheet tray 1[...]

2. If the edge of the jammed paper is visible in the feed area, slowly pull the paper down and out of the product. (Do not pull the paper straight out, or it will tear.) If the paper is not visible, look in the top-cover area. 3. Make sure that the pape r does not exceed the fill marks on the paper guides, and that the front edge of the stack is al[...]

Clear jams from the optional envelope feeder This procedure applies only to jams that occur when you are using an optional envelope feeder. 1. Remove any envelopes th at are loaded in the optional envelope feeder. Lower the envelope weight and lift the tray extension up, to the closed p osition. 2. Grasp both sides of the optional envelope feeder a[...]

5. Reinstall the envelope feeder. 6. Press the OK button to clear the jam message. 7. If a jam message persists , an envelope is still jammed in the product. Look for the jam in another location. 8. Replace the envelopes, making sure that you push the bottom envelopes in slightly further than th e top enve lopes. Clear jams from the top-cove r and [...]

3. Use the green handle to lift the paper-access plate. Slowly pull the jammed paper out of the product. Do not tear the pap er. If paper is difficult to remove, try clearing it from the tray area. 4. Open Tray 1 and remove the envelope accessory cover. If paper is present, remove it. 5. Rotate the paper guide to check for ad ditional jammed paper [...]

7. Reinstall the print cartridge and close the top cover. 8. If a jam message persists, jammed paper is still in the product. Look for the jam in another location. Change jam recovery This product provides a jam recovery feature that reprints ja mmed pages. The following options are available: ● Auto — The product attempts to re print jammed pa[...]

Improve print quality You can preve nt most print-quality prob lems by following these g uidelines. ● Use the correct paper type sett ing in the printer driver. ● Use paper that meets HP spec ifications fo r this product. ● Clean the produ ct as necessary. ● Replace print c artridges when they are reaching th e end of their estimated lif e [...]

Print a cleaning page Print a cleaning page to remove dust and excess toner from the paper path if you are having any of the following problems: ● Specks of toner are on the p rinted pages. ● Toner is smearing on the printed pages. ● Repeated marks occur on the printed pages. Use the following procedure to print a cleaning page. 1. At the pro[...]

Type of print cartridge Steps to resolve the problem Refilled or remanufactured print cartrid ge Hewlett-Packard Company cannot recommend the use o f non-HP supplies, either new or remanufactured. Because th ey ar e not HP products, HP cannot influence their design or control their quality. If you are using a refilled or remanufactured print cartri[...]

Use the printer driver that be st meets y our printing needs You might need to use a different printer driver if the printed page has unexpected lines in graphics, missing text, missing graphics, incorre ct formatting, or substituted fonts. HP PCL 6 dri ver ● Provided as the default driver. This driv er is automatically instal led unless you sele[...]

The product does not print or it prints slowly The product does not print If the product does not print at all, try the following solutions. 1. Make sure the product is turned on and th at the control panel indicates it is ready. ◦ If the control panel does not indicate the prod uct is ready, turn the product off and then on again. ◦ If the con[...]

The product prints slowly If the product prints, but it seem s slow, try the following solutions. 1. Make sure the computer meets the minimum spec ifications for this product. For a list of specifications, go to this Web site: www.hp.com/ support/lj600Series . 2. When you configure the product to print on some pape r types, such as heavy paper, the[...]

Solve walk-up USB printing problems ● The Retrieve From USB menu does not open wh en you insert the USB accessory ● The file does not print from the USB storage accessory ● The file that you want to print is no t listed in the Retrieve From USB menu The Retrieve From USB menu does not open when you insert the USB accessory 1. You might be usi[...]

The file that you want to print is not listed in the Retrieve From USB menu 1. You might be trying to print a file type that the USB printing feature does not support. The product supports .pdf , .prn, .pcl, . ps, and .cht file types. 2. You might have too many files in a single fold er on the USB storage accessory. Reduce the number of files in th[...]

Solve connectivity problems Solve direct-connect problems If you have connected the product dire ctly to a computer, check the cable. ● Verify that the cable is connected to the computer and to t h e product. ● Verify that the cable is no t longer than 5 m (16.4 ft). Try using a shorter cable. ● Verify that the cable is working correctly by c[...]

3. If you installed the product us ing a Microsoft st andar d TCP/IP port, use the hostname instead of the IP address. 4. If the IP address is correct, delete the product a nd then add it again. The computer is unable to communica te with the product 1. Test network communication by pinging the network. a. Open a command-line prompt on your compute[...]

Solve product software problems with Windows A printer driver for th e product is not visible in the Printer folder 1. Reinstall the product software. NOTE: Close any applications that are running. To close an applicat io n that has an icon in the system tray, right-click the icon, and select Close or Disable . 2. Try plugging the USB cable into a [...]

Windows 7 a. Click Start . b. Click Devices and Printers . c. Right-click the product driver icon, and then select Printer properties . d. Click the Ports tab, and then click Configure Port . e. Verify the IP address, and then click OK or Cancel . f. If the IP addresses are not the same, delete the driver, and then reinstall the driver using the co[...]

Solve product software problems with Mac ● The printer driver is not listed in the Print & Fax list ● The product name does not appear in th e product list in the Print & Fax list ● The printer driver does not au to matically set up the selected product in the Print & Fax list ● A print job was not sent to the product that you w[...]

A print job was not sent to the product that you wanted 1. Open the print queue and restart the print job. 2. Another product with the same or similar name might have received your print job. Print a configuration page to check the product name. Verify that the name on the configuration page matches the produc t name in the Print & Fax list. Wh[...]

A Product supplies and accessories ● Order parts, ac cess ories, and supplies ● Part numbers ENWW 207[...]

Order parts, accessories, and supplies Order supplies and paper www.hp.com/ go/suresupply Order genuine HP parts or accessories www.hp.com/ buy/parts Order through service or support providers Contact an HP-authorized service or support provider. Order using HP software Use the HP Embedded Web Server on page 147 208 Appendix A Product supplies and [...]

Part numbers The following list of accessories was current at the time of printing. Ordering information and availability of the accessories might ch ange during the life of the product Paper-handling accessories Item Description Part number Optional 500-sheet tray and feeder unit Optional tray to increas e paper capacity. Holds Letter, A4, Legal, [...]

Item Description 1 Self-replacement options Part number HP LaserJet black print cartrid ge Standard black cartridge Mandatory CE390A HP LaserJet black print cartrid ge High-capacity black cartridge NOTE: M602 and M603 models only Mandatory CE390X 1,000-staple cartridge Provides three staple cartridges. Mandatory Q3216A Preventive maintenance kit In[...]

B S ervice and support ● Hewlett-Packard limited warran ty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ● Data stored on th e print cartridge ● End User License Agreement ● Customer self-repair warranty service ● Customer support ● Repack the pr oduct ENWW 211[...]

Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet 600 M601n, M601dn , M602n, M602dn, M602x, M603n, M603dn , M603xh One-year return-to-bench repair warrant y HP warrants to you, the end-user customer, that HP hardware and acce ssories will be free from defects in materials and wo rkmanship afte r the date[...]

THE WARRANTY TERMS CONTAINED IN THIS ST ATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLU DE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. ENWW Hewlett-Packar d limited warranty statement 213[...]

HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement This HP product is warrante d to be free from defects in materials and workmanship. This warranty does not apply to pr oducts that (a) have been refill ed, refurbished, remanufactured or tampered with in any way, (b) experienc e problems resulting from misuse[...]

Data stored on the print cartridge The HP print cartridges used with th is product contain a memory chip th at assists in the operation of the product. In addition, this memory chip col lects a limited set of information about the usage of the product, which might include the following: the date when the print cartridge was first ins talled, the da[...]

End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User License Agreement (“EULA”) is a c ontract between (a) you (eit her an individual or the entity you represent) and (b) Hewlett-Packard Company (“HP”) that governs yo ur use of the soft ware product (“Software”). This EULA does not apply if [...]

4. TRANSFER. a. Third Party Transfer. The initial end user of th e HP Software may ma ke a one-time transfer of the HP Software t o another end user. Any tr ansfer will include all component parts, media, User Documentation, this EULA, and if applicab le, the Certificate of Authenticity. The transfer may not be an indirect transfer, such as a cons [...]

© 2009 Hewle t t- Packard Dev elopment Comp any, L.P. Rev. 04/09 218 Appendix B Service and sup port ENWW[...]

Customer self-repair warranty service HP products are designed with ma ny Customer Self Repair (CSR) pa rts to minimize repair time and allow for greater flexibility in performing defective parts re placement. If during the diagno sis period, HP identifies that the repair can be accom plished by the use of a CSR part, HP will ship tha t part direct[...]

Customer support Get telephone support for your country /region Have the product name, serial number, date of purchase, and problem description ready. Country/region phone nu mbers are on the flyer that was in the box with your product or at www.hp.com/ support/ . Get 24-hour Internet support www.hp.com/ support/lj600Series Get support for products[...]

Repack the product If HP Customer Care determines th at your product needs to be returned to HP for repair, follow these steps to repack the product before shipping it. CAUTION: Shipping damage as a result of inadequate packing is the customer ’s responsibility. 1. Remove and retain any DIMM cards that you have purchased and installed in the prod[...]

222 Appendix B Service and sup port ENWW[...]

C Product specifications ● Physical specifications ● Power consumption, electrical spec ifications, and acoustic emissions ● Operating environment ENWW 223[...]

Physical specifications Table C-1 Product dimensions a nd weights Product model Height Depth Width Weight n and dn models 394 mm (15.5 in) 4515 mm (17.8 in) 425 mm (16.75 in) 23.6 kg (51.9 lb) x and xh models 514 mm (20.25 in) 45 1 mm (17.8 in) 4 25 mm (16.75 in) 30.4 kg (66.8 lb) Optional 500-sheet feeder 121 mm (4.8 in) 448.4 mm (17.7 in) 4 15 mm[...]

D Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of Confor mity ● Safety statements ENWW 225[...]

FCC regulations This equipment has been tested and found to comp ly with the limits for a Class A digita l device, pursuant t o Part 15 of the FCC r ules. These limi ts are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial envi ronment. This equipment generates, uses, and ca n radi[...]

Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committe d to providing quality products in an environmentally sound manner. This product has been designed with se veral attributes to minimize impacts on our environment. Ozone production This product generates no appreciable ozone gas (O 3 ). Power co[...]

HP LaserJet print supplies It’s easy to return and recycle your HP LaserJet print cartridges after use—free of charge—with HP Planet Partners. Multilingual program inform atio n and instructions are included in every new HP LaserJet print cartridge and su pplies package. You help reduce the toll on the environment further when you return mult[...]

your next delivery or pick-up, or take it to an authorized UPS dr op-off center. (Requested UPS Ground pickup will be charged no rmal pick-up rates) For th e location of your local UPS drop-off center, c all 1-800-PIC KUPS or visit www.ups .com . If you are returning the package with the FedEx label, give the package to either the U.S. Postal Servi[...]

For recycling information, you can go to www.hp.com/ recycle , or contact your local authorities or the Electronics Industries Alliance: www.eiae.org . Disposal of waste equipment by us ers in private households in the European Union This symbol on the product or on its packaging indicates that this pr oduct must not be dispos e d of with your othe[...]

● HP’s end-of-life pro d uc t return and recycling program ● Material Safety Data Sheets Visit www.hp.com/ go/environment or www.hp.com/ hpinfo/globalcitizenship/environment . ENWW Environmen tal product s tewardship program 231[...]

Declaration of Conformity Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufact urer's Name : Hewlett-Packard Company DoC#: BOISB-1101-00-rel.1.0 Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the prod uct Product Name: HP LaserJet Enterprise 600 M601, M6 02, and M603 I[...]

This Device complies with Part 15 of t he FCC Rules. Operation is subject to the following two Conditions: (1) th is device may n ot cause harmful interference, and (2) this device mu st accept an y interference received, incl uding interference that may c ause undesire d operation. 1. The product was tested in a typical config uration with Hewlett[...]

Safety statements Laser safet y The Center for Devices and Radiological Health (CDR H) of the U.S. Food and Drug Administration has implemented regulations for lase r products manufactur ed since August 1, 1976. Compliance is mandatory for products marketed in the United Stat es. The device is certified as a “Class 1” laser product under the U.[...]

EMC statement (China) EMC statement (Korea) EMI statement (Taiwan) Product Stability Do not extend more than one p aper tray at a time. Laser statement for Finlan d Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet 600 M60 1 n, M60 1dn, M602n, M602dn, M602x, M603n, M6 03dn, M603xh, laserkirjoitin on käyttäjän kannalt a turvallinen luokan 1 l[...]

HUOLT O HP LaserJet 600 M601n, M601dn, M602n, M602dn, M602x, M603n, M603dn, M603x h - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia koht eita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamise en koulutettu he nkilö. Tällaiseksi huoltotoimenpite ek si ei katsota väriainekasetin vaihtamista, pape riradan puhdistusta ta i [...]

Substances Table (China) Restriction on Ha zardous Substances statement (Turkey) Türkiye Cumhuriyeti: EEE Yönetmel i ğ ine Uygundur ENWW Safety statements 237[...]

238 Appendix D Regulatory information ENWW[...]

Index Symbols/Numerics 1,500-sheet tray loading 81 paper jams 187 500-sheet tray loading 79 paper jams 186 A accessories ordering 208 part numbers 209 acoustic specifications 224 Administration menu, control panel 18 AirPrint 52 alerts, e-mai l 51 anticounterfeit supplies 95 B Backup/R estore menu, control panel 32 batteries included 229 bins, outp[...]

Current Settings Page description 146 custom print settings (Win dows) 111 custom-size paper s ettings Macintosh 54 customer supp ort online 220 repacking product 221 D default gateway, setting 66 defects, repeating 103 deleting stored jobs 138 dimensions, product 224 DIMMs installing 156 part numbers 210 verifying installation 162 Display Settings[...]

HP Utility 51 HP Utility, Mac 51 HP Web Jetadmin 42, 151 HP Web Services enabling 150 HP Web Services, en abling 122 HP-UX software 43 humidity specifications 224 I information pages HP Embedded Web S erver 148 printing 146 installing memory (DIMMs) 156 product on wire d networks, Mac 47 product on wire d networks, Windows 63 software, USB connecti[...]

upgrading 156 verifying installation 162 memory chip, print cartridge description 215 location 93 memory DIMMs security 153 menus, control panel accessing 12 Administration 18 Backup/Restore 32 Calibrate/Cleaning 32 Display Settings 23 General Settings 18 Manage Supplies 24 Manage Trays 25 Multi-Bin Mailbox Settings 26 Network Settings 27 Print Set[...]

PCL Font List description 146 perform printer maintenance message 100 permanent resources 162 personal jobs storing temporarily (Windows) 139 physical specifications 224 pickup rollers ordering 210 replacing 100 portrait orientation selecting, Windows 120 postcards output bin, selecting 87 PostScript Printer Description (PPD) files included 51 powe[...]

service repacking product 221 Service menu, control panel 33 settings driver presets ( Mac) 54 drivers 39 drivers (Mac ) 50 priority 39, 50 restore factory 171 shipping product 221 shortcuts (Windows ) creating 112 using 111 SIMMs, incompatibility 156 sleep dela y disabling 155 enabling 155 sleep mo de disabling 154 enabling 154 Sleep Schedule sett[...]

top cover paper jams, clea ring 190 top output bin paper jams 175 printing to 87 transfer rollers, replacing 100 transparencies output bin 87 printing (Windows) 125 Tray 1 loading 78 paper jams 186 Tray 2 loading 79 paper jams 186 Tray 3 loading 79 paper jams 186 physical specifications 224 trays configure 85 load 78 loading 1,50 0-sheet tray 81 lo[...]

246 Index ENWW[...]

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*CE988-90901* *CE988-90901* CE988-90901[...]