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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of HP NAS 2000s, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of HP NAS 2000s. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of HP NAS 2000s should contain:
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of HP NAS 2000s alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of HP NAS 2000s, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the HP service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of HP NAS 2000s.
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Table of contents for the manual
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Page 1
Qui ck S ta rt Gui de 366578- 002 hp S tor age W or ks N A S Ser v i ce R eleas e 2 Product V ersion: 2 F inal Editi on(Jul y 2004) Pa r t N u m b e r : 36 65 7 8 - 0 02 Th is gu ide ap pl ies to in st al la tio n of t he NAS Se r vice Rel eas e 2 . Us e t hi s gu ide i n con junct ion with the d ocume ntation shi pp ed with HP S tor age W or ks NA[...]
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Page 2
© Cop y ri ght 2004 Hew lett-P ack ard De v elopment C ompany , L.P . Hewlett-P ack ard Com pa n y mak es no w arr anty of any kind with r egard t o thi s mater ial , including , bu t not limited to , the implied w ar r anties of mer c hantab ility and f itness f or a partic ular purpose . He wlett-P ack ard shall not be li able fo r err or s cont[...]
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Page 3
Contents 3 NAS Se rvic e Rele ase 2 Q uic k Sta r t G uid e Contents 1 Service Release 2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 5 HP StorageWorks NAS Service Release 2 CD . . . . . . . . . . . . . . . . . .7 Installing the Service Release on a cluster . . . . . . . . . . . . . . . . . . 8 Updates to the WebUI . . . . . . . . .[...]
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Page 4
4 NAS Service R elea se 2 Quick S tart Guide NAS Serv ice R elease 2 Quic k Start Gui de Information updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 NAS 1200s memory upgrade option . . . . . . . . . . . . . . . . . . . . .17 Windows Services for UNIX® (SFU) . . . . . . . . . . . . . . . . . . . .17 Setting up p[...]
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Page 5
5 NAS Se rvic e Rele ase 2 Q uic k Sta r t G uid e 1 Ser vice R ele ase 2 Ov er v ie w This guide docume nts enhancemen ts and changes made to the HP StorageW orks N AS 1200s, 2000s, 4 000s, and 9000s. Service Release 2 supersedes Service Release 1 and is an all inclusi ve updat e package. Service Release 1 is not required prior to installing Servi[...]
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Page 6
6 NAS Service R elea se 2 Quick S tart Guide T able 1 summarizes the features for each platform. T able 1: Feature Summary Fea ture 1200s 2000s 4000s 9000s Updates to W ebUI Updates to Disks and Vo l u m e s t a b XXX Upd ates to Cluste r Resource Man age men t XX SA N Co n ne ct i on fo r X P/ V A X X Online V olume Gr owth X X Additi onal Support[...]
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Page 7
NAS Se rvic e Rele ase 2 Q uic k Sta r t G uid e 7 HP Stor ag e W orks NA S Ser vice R elease 2 CD T o vie w the contents of the N AS Service Release CD, insert the CD into the CD-R OM dri ve o f your N AS de vice. A menu with the follo wing choices is displayed: ■ Install Service Release 2 — Updates to W e bUI — Microsoft Feature Pack — Pr[...]
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Page 8
8 NAS Service R elea se 2 Quick S tart Guide The N AS Desktop can be accessed via a direc tly connected ke yboard, mouse, and moni tor , through Remote Desk top, or by using an Inte grated Lights-Out port. Note: If the CD does not a utoma ticall y start , na vi gate to th e dri ve wher e the CD is located and double-click setup .ex e . Note: Comple[...]
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Page 9
NAS Se rvic e Rele ase 2 Q uic k Sta r t G uid e 9 Updates to the W ebUI Service Release 2 adds no ne w fu nctionality to Service Release 1, only b ug fix es. The follo wing list includes ne w functionality included in Service Release 1 and Service Rele ase 2. Note: Updates to the W ebU I r equire the instal lation of Micr osoft hotf ix KB8 2 402 4[...]
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Page 10
10 NAS Serv ice R elease 2 Quic k Start Gui de Cluster resour ce managem ent ■ Print Spooler resource informa tion has been added to the We b U I . ■ The cluster sh are permission s for NFS and CIFS are no longer default. The def aults for the previ ous release were ALL MA CHINES read-only for NFS and Everyone read-only for CIFS. The admini str[...]
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Page 11
NAS Se rvic e Rele ase 2 Q uic k Sta r t G uid e 1 1 Additional support and func tionality Support for Secure P ath 4.0C- 7 The N AS 4000s and 9000s support th e latest version of SecurePath, 4.0C-7, which supports connecti vity to XP storage arrays. XP uses emulation types in the creation of LUNS. Secure P ath 4.0C-7 allo ws these emulation type s[...]
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Page 12
12 NAS Serv ice R elease 2 Quic k Start Gui de NFS Authentication is still th e primary user name mapping authentication method used for domain mappings. If NFS Authentication fails it will t ry to use S4U2. Thus, the NFS Authentication dll is still the pr imary method with S4U2 being the backup method . HP W e b Jetadmin HP W eb Jetadmin is a simp[...]
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Page 13
NAS Se rvic e Rele ase 2 Q uic k Sta r t G uid e 1 3 needs to be installed on the N AS ne tw ork, prefe rably on the HPSIM unit. Fo r further informa tion regarding OSEM, refer to the OSEM docu mentation. S A T A suppor t f or NAS solutions Information regarding SA T A hard drive support on NAS solutions can be found at: http://ww w .hp .com/ go/na[...]
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Page 14
14 NAS Serv ice R elease 2 Quic k Start Gui de Pr oLiant Support P ac k This upgrade to v ersion 7.10 includ es se veral updates to dri vers and utilities. The follo wing R OM Flash updates are also av ailable on the CD: ■ CP004620-380G3 R OM Flash (P29) v2004.05.01 ■ CP004617-580G2 R OM Flash (P27) v2004.05.02 ■ CP004426-SA 5i R OM Flash v2 [...]
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Page 15
NAS Se rvic e Rele ase 2 Q uic k Sta r t G uid e 1 5 Uninstalling th e Ser v ice Release If you need to uninstall the Service Release for any reason, follo w the instructions belo w . Each component installed b y the Service Rele ase must be uninstalled indi vidually . Follo w the uninstall instructions below for each component. HP Stor ag e W orks[...]
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Page 16
16 NAS Serv ice R elease 2 Quic k Start Gui de M ic r osof t ho tf i xes Microsoft hotfix es can b e unin st alled through the Add/Remov e Programs applet. The Add/Remo ve Programs applet is a v ailable in the Control Panel. It is re commended that th e hotfix es be uninstalled in the opposite order they were installed. The Service Release installs[...]
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Page 17
NAS Se rvic e Rele ase 2 Q uic k Sta r t G uid e 1 7 Infor mation updates The follo wing sections provide updated information about your NA S d e v i c e . NA S 1200s memory upgrade option The N AS 1200s no w supports a memory upgrade optio n from 512 MB to 1 GB. This Service Re lease is not required for this upgrade. Note: Remo v e any har dw ar e[...]
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Page 18
18 NAS Serv ice R elease 2 Quic k Start Gui de http://w ww .mic r oso f t .com/tec hne t/pr odtec hnol/w indo w sserver200 3/tec hnologie s/f ilepr int/de fa ult .msp x The link for “Checklist: Setting up a Pri nter” is particularly useful, and is also a vailable via the online W indo ws Storage Server 2003 help by clicking Start > Help and [...]
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Page 19
NAS Se rvic e Rele ase 2 Q uic k Sta r t G uid e 1 9 F igure 1: Local Ar ea Connection Properties pag e , Install option 3. Select Protocol an d click Add . 4. Select AppleT alk Pr otocol and click OK . Installing F il e Services f or M acintosh T o install File Services for Macintosh: 1. Select Maintenance from the W ebUI interface. 2. Select Remo[...]
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Page 20
20 NAS Serv ice R elease 2 Quic k Start Gui de 4. Insert login message, if desired. 5. Under Security , “Enable client authentication with, ” choose Apple Clear T e xt or Microsoft. T o set up AppleT alk shares, from the W ebUI: 1. Click Shares . 2. Click Shares again. 3. Click New . 4. T ype in the share name and share path. 5. Check Apple Mac[...]