HP OFFICEJET PRO L7500 manual

HP Off i cej et Pr o L7 3 00/L7 5 00/L7 6 00/L7 7 00 User G uid e[...]

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HP Officejet Pro L7300/L7500/ L7600/L7700 All-in-One series User Guide[...]

Copyright information © 2007 Copyright Hewlett-Packard Development Company, L.P. Edition 1, 10/2006 Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and service[...]

Contents 1 Get started Find other resources for the product ................... ................................ ................................ ....10 Accessibility ....... ......... ................. ............................. ...................... ............................. .......... .11 Understand the HP All-in-One parts ........ .....[...]

Select print media ..................... ............................ ......................... ............................ ...... .......32 Tips for selecting and using print media ...... ........... ........... ............. ........ ......... .......... .......32 Understand specifications for supported media ........... ....... ................[...]

Edit a scanned original ............. .............. ............ .............. ................ ............. ............ ......... ....56 Edit a scanned photo or graphic ........... ........... ............... ............... ............... .............. ......56 Edit a scanned document using optical character recognition (OCR) software . .. [...]

Use reports .............. ........................ ............................. ........................ ...................... .. . .........83 Print fax confirmation reports ................ ............. ................... ...................... ......................84 Print fax error reports ....................... .........................[...]

Set up faxing for the device (some models only) ........... ............ ........... ............. ......... ..........101 Set up faxing (parallel phone systems) ..................... ..................... ...................... ...........102 Choose the correct fax setup for your home or office ............................ ...................102 S[...]

10 Maintain and troubleshoot Supported ink cartridges ......................... ................. ............................ ................................ .143 Replace the ink cartridges ......... ............. ................ .. ..................... ................. ............... ....... 144 Maintain the printheads .... ............. ...[...]

Solve copy problems ........... .............. ................ ............. .............. ............. ................ .......... .167 No copy came out .................................. .................................... ................................. ....167 Copies are blank ....................................... ......................[...]

Obtain HP telephone support ........ ........... .......... ........... ........... ........... ........ ........... .......... ....200 Before you call ........................... ........................ ........................... .............................. ... .200 Telephone support numbers ... ..................... ........................ [...]

Environmental sustainability program ...... ................. ........... ............... .................... ..............228 Reduction and elimination ....... .......... ........... .......... .... .............. .......... ........... ............ .....228 Power consumption ............. ....... ............ ................ ............... ..[...]

1 Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Accessibility • Understand the HP All-in-One parts Find other resources for the product You can obtain product information and further troubleshooting resources that are not included in this guide from the fo[...]

Resource Description Location HP Instant Support Helps you quickly identify, diagnose, and resolve printing problems. For more information, see HP Instant Support . Available through any standard Web browser or through the Toolbox (Windows). Control panel Provides status, error, and warning information about operations. For more information, see Co[...]

Visual The device software is accessible for users with visual impairments or low vision through the use of your operating system's accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice- to-text applications. For users who are color blind, colored buttons and tabs used[...]

Front view 1 Automatic document feeder (ADF) 2 Scanner glass 3 Control panel (differs based on the HP All-in-One model that you have) 4 Display (differs based on the model that you have) 5 Output tray 6 Output tray extension 7 Length/width guides 8 Tray 1 9 Tray 2 (available with some models) 10 Front universal serial bus (USB) port (PictBridge-ena[...]

Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 CompactFlash (types I and II) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro 5 Front universal serial bus (USB) port (PictBr[...]

Back view 1 Power input 2 Ethernet network port 3 Rear universal serial bus (USB) port 4 Fax ports (1-LINE and 2-EXT) (available on some models) 5 Rear access panel (for models with no duplexer) 6 Automatic two-sided printing accessory (duplexer) (available on some models) Control panel The layout and functions available on the control panel depend[...]

Control panel buttons and lights The following diagram and related table provide a quick reference to the control panel features. Label Name and Description 1 One-touch speed-dial buttons: Access the first five speed-dial numbers. 2 Speed Dial : Selects a speed-dial number. 3 Scan Menu : Presents the Scan To menu for selecting a scan destination. 4[...]

Label Name and Description 17 The button name and functionality depends on the model and the country/region in which the device is sold. Proof Sheet : Prints a proof sheet when a memory card is inserted in a memory card slot. A proof sheet shows thumbnail views of all the photos on the memory card. You can select photos on the proof sheet, and then[...]

Color display NOTE: This type of display is available on some models. The following icons appear at the bottom of the color display to provide important information. Some of the icons appear only if your device has network capability. For more information about networking, see Configure network options . Icon Purpose Shows the amount of ink in the [...]

Two-line display NOTE: This type of display is available on some models. The two-line display shows status and error messages, menu options, and advisory messages. If you insert a memory card or connect a camera, the display goes into photo state and shows the top of the Photo menu. Connection information Description Recommended number of connected[...]

Description Recommended number of connected computers for best performance Supported software features Setup instructions Bluetooth ® Wireless Technology as a PDA, camera phone, or Bluetooth- enabled computer. Bluetooth communication . Chapter 1 20 Get started[...]

2 Install the accessories This section contains the following topics: • Install the duplexer • Install Tray 2 • Turn on accessories in the print driver Install the duplexer NOTE: This feature is available with some models of the device. You can print on both sides of a sheet of paper automatically when the optional automatic two-sided printin[...]

Tray 2 can hold up to 350 sheets of plain paper. For ordering information, see Accessories . To install Tray 2 1. Unpack the tray, remove the packing tapes and materials, and move the tray to the prepared location. The surface must be sturdy and level. 2. Turn off the device, and disconnect the power cord. 3. Set the device on top of the tray. CAUT[...]

To turn on accessories on Wind ow s computers After you install the device software on Windows computers, Tray 2 must be turned on in the print driver in order for it to work with the device. (The duplexer does not need to be turned on.) 1. Click Start , point to Settings , and then click Printers or Printers and Faxes . - Or - Click Start , click [...]

3 Use the all-in-one This section contains the following topics: • Use control panel menus • Control-panel message types • Change device settings • Use the HP Solution Center (Windows) • Use the HP photo and imaging software • Text and symbols • Load the originals • Select print media • Load media • Configure trays • Print on [...]

• Transferring to a computer • Selecting a proof sheet Control-panel message types This section contains the following topics: • Status messages • Warning messages • Error messages • Critical error messages Status messages Status messages reflect the current state of the device. They inform you of normal operation and require no action [...]

NOTE: When you are configuring settings in HP Solution Center or in HP Device Manager, you cannot see the settings that have been configured from the control panel (such as the scan settings). To change settings from the control panel 1. At the control panel, press the menu button for the function you are using (for example, Copy Menu). 2. To reach[...]

The software is installed on your computer during setup. For further information, see the setup documentation that came with your device. Access to the HP photo and imaging software differs by operating system (OS). For example, if you have a Windows computer, the HP photo and imaging software entry point is the HP Photosmart Software windo w . If [...]

Text and symbols You can use the keypad on the control panel to enter text and symbols. You can also enter text and symbols from the control panel by using the visual keyboard (some models only). The visual keyboard appears automatically on the color display when you set up a wired or wireless network, the fax header, or speed-dial entries. You can[...]

Type text using the visual keyboard (some models only) You can enter text or symbols by using the visual keyboard that automatically appears on the color display when you must enter text. For example, the visual keyboard automatically appears when you are setting up a wired or wireless network, the fax header, or speed-dial entries. To enter text b[...]

Available symbols for dialing fax numbers (some models only) To enter a symbol, such as *, press Symbols repeatedly to scroll through the list of symbols. The following table provides the symbols that you can use in a fax or phone number sequence, fax header information, and speed-dial entries. Ava il a b le symbols Description A vailabl e when ent[...]

To load an original in the document feeder tray 1. Load your original, with the print side up, into the document feeder tray. Place the pages so that the top edge of the document goes in first. Slide the media into the automatic document feeder until you hear a beep or see a message on the display indicating that the loaded pages were detected. TIP[...]

3. Close the lid. Select print media The device is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. Visit the HP Web site at www.h p .c om for more information about HP media. Tips for selecting and using print media For t[...]

Photo media • Use the Best mode to print photographs. Note that in this mode, printing takes longer and more memory is required from your computer. • Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing. Transparencies • Insert transparencies with the rough side down and the adhesive strip [...]

Media size Tray 1 Tray 2 Duplexer ADF U.S. Statement (140 x 216 mm; 5.5 x 8.5 inches) B5 (182 x 257 mm; 7.17 x 10.12 inches) A5 (148 x 210 mm; 5.8 x 8.3 inches) 6 x 8 inches* Borderless A4 (210 x 297 mm; 8.3 x 11.7 inches)* Borderless A5 (148 x 210 mm; 5.8 x 8.3 inches)* Borderless B5 (182 x 257 mm; 7.17 x 10.12 inches)* Envelopes U.S. #10 Envelope[...]

Media size Tray 1 Tray 2 Duplexer ADF Borderless A6 card (105 x 148.5 mm; 4.13 x 5.83 inches)* Hagaki** (100 x 148 mm; 3.9 x 5.8 inches)* Photo media Photo media (76.2 x 127 mm; 3 x 5 inches)* Photo media (102 x 152 mm; 4 x 6 inches)* Photo media (5 x 7 inches)* Photo media (8 x 10 inches)* Photo media (10 x 15 cm)* Photo L (89 x 127 mm; 3.5 x 5 in[...]

* Not compatible for use with the ADF for single- or double- sided printing ** The device is compatible with plain and inkjet hagaki from Japan Post only. It is not compatible with photo hagaki from Japan Post. Understand supported media types and weights NOTE: Tray 2 and the duplexer are available with some models. Tray Type Weight Capacity Tray 1[...]

Set minimum margins The document margins must match (or exceed) these margin settings in portrait orientation. Media (1) Left margin (2) Right margin (3) Top margin (4) Bottom margin* U.S. Letter U.S. Legal A4 U.S. Executive U.S. Statement 8.5 x 13 inch B5 A5 Cards Custom-sized media Photo media 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 in[...]

To load Tray 1 (main tray) 1. Lift the output tray. 2. Insert the media print-side down along the right of the tray. Make sure the stack of media aligns with the right and back edges of the tray, and does not exceed the line marking in the tray. NOTE: Do not load paper while the device is printing. 3. Slide the media guides in the tray to adjust th[...]

To load Tray 2 1. Pull the tray out of the device by grasping under the front of the tray. 2. Insert the paper print-side down along the right of the tray. Make sure the stack of paper aligns with the right and back edges of the tray, and does not exceed the line marking in the tray. NOTE: Tray 2 can be loaded only with plain paper. 3. Slide the me[...]

4. Gently reinsert the tray. 5. Pull out the extension on the output tray. Configure trays NOTE: Tray 2 is available with some models. For ordering information, see Order printing supplies online . By default, the device draws media from Tray 1. If Tray 1 is empty, the device draws media from Tray 2 (if it is installed and loaded with media). You c[...]

To configure the trays 1. Make sure the device is turned on. 2. Perform one of the following: • Embedded Web server: Click the Settings tab and click Paper Handling in the left panel. • Print driver (Windows): Click the Printer services button on either the Features or Color tab, and then select Paper Handling . • Toolbox (Window s): Click th[...]

4. To set a custom media size: a . Click Manage Custom Sizes in the Paper Size pull-down menu. b . Click New and type a name for the size in the Paper Size Name box. c . In the Width and Height boxes, type the dimensions and set the margins, if desired. d . Click Done or OK , and then click Save . 5. On the File menu, click Page Setup , and then se[...]

11. Print the document. 12. If you printed on photo media with a tear-off tab, remove the tab to make the document completely borderless. To print a borderless document (Mac OS) 1. Load the appropriate media. For more information, see Load media . 2. Open the file that you want to print. 3. Click File , and then click Page Setup . 4. Select the bor[...]

To set up speed-dial entries • Embedded Web server (network connection) : Open the embedded Web server, click the Settings tab, and then click Fax Speed-dial in the left pane. • To add an entry: Type the required information in the fields in the Quick Add Fax Speed-Dial Entry section. • To edit or remove an entry, in the Fax Speed-dial Addres[...]

• HP Device Manager (Mac OS) : Launch HP Device Manager , click Information and Settings , and then select Fax Speed Dial Settings from the drop-down list. • Control panel : Press the Setup button, and then select the Speed Dial Setup option. • To add a group: Select Group Speed Dial , select an unassigned speed-dial entry, and then press OK [...]

Print and view a list of speed-dial entries You can print or view a list of all of the speed-dial entries that have been set up. Each entry in the list contains the following information: • Speed-dial number (the first five entries correspond to the five speed-dial buttons on the control panel) • Name associated with the fax number or group of [...]

4 Print This section contains the following topics: • Change print settings • Print on both sides (duplexing) • Cancel a print job Change print settings You can change print settings (such as paper size or type) from an application or the printer driver. Changes made from an application take precedence over changes made from the printer drive[...]

Print on both sides (duplexing) You can print on both sides of a sheet of media, either automatically by using the optional automatic two-sided printing accessory (duplexer), or manually by turning the media over and feeding it into the device again. • Guidelines for printing on both sides of a page • To perform duplexing (Windows) • To perfo[...]

8. Choose a booklet layout from the Booklet Layout drop-down list, if you want. 9. Change any other settings, and then click OK . 10. Print your document. To perform automatic duplexing (Mac OS) 1. Load the appropriate media. For more information, see Guidelines for printing on both sides of a page and Load media . 2. Make sure the duplexer is prop[...]

5 Copy You can produce high-quality color and grayscale copies on a variety of paper types and sizes. This section contains the following topics: • Make copies from the control panel • Change the copy settings • Crop an original (color display models only) • Cancel a copy job Make copies from the control panel You can make quality copies fr[...]

TIP: You can resize the cropped image by changing the Reduce/Enlarge setting. Use Fit to Page to make a copy with borders. Enlarging a cropped image might affect print quality depending on the resolution of the image. To crop an image from the control panel 1. In the Copy area, press Copy Menu and then select Crop . 2. Use the arrow buttons to set [...]

6 Scan You can scan originals and send them to a variety of destinations, such as a folder on the network or a program on a computer. You can use the control panel, the HP photo and imaging software, and TWAIN-compliant or WIA-compliant programs on a computer. This section contains the following topics: • Scan an original • Use Webscan via embe[...]

NOTE: The implementation of Direct Digital Filing requires a basic understanding of networking concepts. Setup of these features should be completed by users with some networking experience. To set up a network folder ▲ Create a folder on your network. This folder is used to store files that are scanned by using the Direct Digital Filing feature.[...]

the previous section. For more information, also see Set up network folders as speed- dial entries (some models) or the Getting Started Guide that came with the device. To send a scan to a network folder 1. Load the original on the scanner glass or in the automatic document feeder (ADF). For more information, see Load the originals . 2. Press Digit[...]

4. Select a computer name from the list of available computers, and then press OK . 5. Press the arrow keys to select the program that you want to use (such as the HP photo and imaging software). 6. Press OK or START SCAN . Scan an original to a memory device You can send the scanned image as a JPEG image or a PDF file to the memory card that is cu[...]

To scan from a TWAIN-compliant program Generally, a software program is TWAIN-compliant if it has a command such as Acquire , File Acquire , Scan , Import New Object , Insert from , or Scanner . If you are unsure whether the program is compliant or you do not know what the command is called, see the software program Help or documentation. Start the[...]

accessory), and then cut and paste the text into the preferred word-processing program. Change scan settings To change scan settings • HP Device Manager (Mac OS) : Launch HP Device Manager , click Information and Settings , and then select Scan Preferences from the drop-down list. • Windows : Open the device software, select Settings , select S[...]

7 Work with memory devices (some models only) The device comes with a memory card reader that can read several types of digital camera memory cards. You can use the device to save photos from these memory cards. You can also print a proof sheet, which shows thumbnail views of photos that are stored on a memory card. This section contains the follow[...]

5 Front universal serial bus (USB) port (PictBridge-enabled) To insert a memory card 1. Turn the memory card so that the label faces left, and the contacts are facing the device. 2. Insert the memory card into the corresponding memory card slot. Connect a digital camera The PictBridge-enabled front USB port is located beneath the memory card slots.[...]

The device supports two industry-standard formats, PictBridge and Digital Print Order Format (DPOF) file format 1.1, so you do not have to reselect the photos to print. • The PictBridge standard saves the print instructions on the camera itself. In order to print photos using PictBridge, you need to put the camera into PictBridge mode, and then p[...]

Connect a storage device You can connect a storage device such as a keychain drive, portable hard drive, or a digital camera in storage mode to the front USB port. The front USB port is located beneath the memory card slots. NOTE: Digital cameras that are in storage mode can be attached to the front USB port. The device treats cameras that are in t[...]

View photos You can view photos on the color display of your device. You can also view photos using the HP Photosmart Software. View photos (color display models only) You can view and select photos on the color display of your device. To view a photo 1. Insert the memory card into the appropriate slot on your device, or connect a storage device to[...]

Proof sheets are also a quick way to create a printed catalog of your photos. NOTE: From the device, you can only access JPEG and TIFF image files. To print other types of files, transfer the files from your memory card or storage device to your computer and use the HP Photosmart Software. Printing photos from a proof sheet requires three steps: ?[...]

To complete a proof sheet 1. Select the photos to print by using a dark pen or pencil to fill in the circles located under the thumbnail images on the proof sheet. If you want to print more than one copy of a photo, fill in the second or third circle. You can print up to three copies of each selected photo. TIP: If you want to print all the photos [...]

4. Press the Photo Menu button. 5. Choose the appropriate display: For color display models a . Press the arrow keys to select View & Print , and then press OK . b . Press the arrow keys to select Projects , and then select Proof Sheet . c . Press the arrow keys to select Scan Proof Sheet , and then press OK . d . When prompted, select the pape[...]

To edit the selected photo before printing a . Press OK to display the selection menu. b . Press the arrow keys to highlight Edit , and then press OK . To select additional photos for printing a . Press the arrow keys to scroll through the photos on your memory card or storage device. b . When the photo you want to print appears, press OK . c . Pre[...]

7. Press the arrow keys to highlight the size you want to print, and then press OK . When you press OK , the selected photo reappears. 8. (Optional) Change print settings or select additional photos to print. To print more than one copy of the selected photo a . Press OK to display the selection menu. b . Press the arrow keys to highlight Number of[...]

video on one sheet of paper in the order that they appear in the video. The video frames are automatically selected by your device. To create video action prints 1. Insert a memory card into the appropriate slot on the device, or connect a storage device to the front USB port. The Photosmart Express menu appears. By default, View & Print is hig[...]

To save photos 1. Insert a memory card into the appropriate slot on the device, or connect a storage device to the front USB port. 2. Press Photo Menu . 3. Choose the appropriate display: For color display models a . Press the arrow keys and select Save . b . Press the arrow keys and select Transfer to computer , and then select the name of your co[...]

8 Fax (some models only) You can use the device to send and receive faxes, including color faxes. You can schedule faxes to be sent at a later time and set up speed-dials to send faxes quickly and easily to frequently used numbers. From the control panel, you can also set a number of fax options, such as resolution and the contrast between lightnes[...]

To send a basic fax from the control panel 1. Load your originals. For additional information, see Load media . NOTE: If you are sending a multiple-page fax, you must load the originals in the document feeder tray. You cannot fax a multiple-page document from the glass. 2. Enter the fax number by using the keypad, press Speed Dial or a one-touch sp[...]

3. If the recipient answers the telephone, you can engage in a conversation before sending your fax. NOTE: If a fax machine answers the call, you will hear fax tones from the receiving fax machine. Proceed to the next step to transmit the fax. 4. When you are ready to send the fax, press START FAX Black or START FAX Color . NOTE: If prompted, selec[...]

3. When you hear the dial tone, enter the number by using the keypad on the control panel. 4. Follow any prompts that might occur. TIP: If you are using a calling card to send a fax and you have your calling card PIN stored as a speed dial, when prompted to enter your PIN, press Speed Dial or a one-touch speed dial button to select the speed dial e[...]

You can receive faxes manually from a phone that is: • Directly connected to the device (on the 2-EXT port) • On the same phone line, but not directly connected to the device To receive a fax manually 1. Make sure the device is turned on and you have paper loaded in the input tray. 2. Remove any originals from the document feeder tray. 3. Set t[...]

NOTE: If Backup Fax Reception is enabled and you turn off the device, all faxes stored in memory are deleted, including any unprinted faxes that you might have received while the device was in an error condition. You must contact the senders to ask them to resend any unprinted faxes. For a list of the faxes you have received, print the Fax Log . Th[...]

To clear fax logs via the embedded Web server ▲ Select the Settings tab, select Fax from the left pane, select the Options sub-tab, and then click the Clear button under the Clear Fax Logs heading. Forward faxes to another number You can set up the device to forward your faxes to another fax number. A received color fax is forwarded in black and [...]

Block junk fax numbers If you subscribe to a caller ID service through your phone provider, you can block specific fax numbers so the device does not print faxes received from those numbers. When an incoming fax call is received, the device compares the number to the list of junk fax numbers to determine if the call should be blocked. If the number[...]

4. Use the keypad to enter a fax number to block, and then press OK . Make sure you enter the fax number as it appears on the control-panel display, and not the fax number that appears on the fax header of the received fax, as these numbers can be different. 5. When the Enter Another? prompt appears, do one of the following: • If you want to add [...]

Change fax settings After completing the steps in the getting started guide that came with the device, use the following steps to change the initial settings or to configure other options for faxing. Configure the fax header The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header[...]

Set the number of rings before answ ering If you turn on the Auto Answer setting, you can specify how many rings occur before incoming calls are automatically answered. The Rings to Answer setting is important if you have an answering machine on the same phone line as the device, because you want the answering machine to answer the phone before the[...]

To set the answer ring pattern via the embedded Web server ▲ Click the Settings tab, click Fax in the left pane, click the A dvanced sub-tab, select a ring pattern in the Distinctive Ring drop-down menu, and then click the Apply button. Set the fax error correction mode Typically, the device monitors the signals on the phone line while it is send[...]

To set the redial options • Embedded Web server (network connection) : Open the embedded Web server, click the Settings tab, click Fax in the left pane, and then click the Adv anced tab. • Control panel : Press Setup , press Adv a nce Fax Setup , and then use the Busy Redial or No Answer Redial options. Set the fax speed You can set the fax spe[...]

Some Internet faxing services do not work properly when the device is sending and receiving faxes at high speed (33600bps). If you experience problems sending and receiving faxes while using an Internet fax service, use a slower fax speed. You can do this by changing the Fax Speed setting from High (the default) to Medium . For information on chang[...]

Print fax confirmation reports If you require printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive . The default fax confirmation setting is Off . This means that a confirmation report is not printed for each fax se[...]

Print and view the fax log You can print a log of faxes that have been received and sent by the device. Each entry in the log contains the following information: • Transmission date and time • Type (whether received or sent) • Fax number • Duration • Number of pages • Result (status) of transmission The logs list faxes that have been se[...]

9 Configure and manage This section is intended for the administrator or individual who is responsible for managing the device. This section contains information about the following topics. • Manage the device • Use device management tools • Understand the self-test diagnostic page • Understand the network configuration page • Configure n[...]

If you want to... use these tools... Usage of supplies and media Operation and status Administer the device Device maintenance Device security Scanner bulb time Tray settings Device volume or control button volume settings Alerts and notifications * Available if myPrintMileage is installed. Monitor the device This section provides instructions for [...]

Use this tool... to obtain the following information.... about replacement ink cartridges and expirations dates. NOTE: The ink levels shown are an estimate only. Actual ink volumes may vary. HP Printer Utility (Mac OS) Ink cartridge information: Open the Information and Support panel and click Supplies Status . Administer the device This section pr[...]

Use this tool... to do the following... • Configure network settings: Click the Networking tab, and then click an option in the left pane. • Set a static IP address: Click the Networking tab, and then click either Wired 802.3 or Wireless 802.11 . In the IP Address Configuration section, select Manual IP and enter the static IP address. Enter th[...]

Use device management tools • Embedded Web server • Toolbox (Windows) • HP Printer Utility (Mac OS) • Network Printer Setup Utility (Mac OS) • HP Web Jetadmin software • HP Instant Support • myPrintMileage Embedded Web server When the device is connected to a network, you can use the embedded Web server to view status information, cha[...]

Embedded Web server pages The embedded Web server contains pages that you can use to view product information and change device settings. The pages also contain links to other e- services. Pages/buttons Contents Information page Shows status information about the device, its ink supplies and usage, and a log of device events (such as errors). Setti[...]

Toolbox tabs The Toolbox contains the following tabs. Tabs Contents Estimated Ink Level • Ink Level Information: Shows estimated ink level for each cartridge. NOTE: The ink levels shown are an estimate only. Actual ink volumes may vary. • Shop Online: Provides access to a Web site from which you can order printing supplies for the device online[...]

HP Printer Utility (Mac OS) The HP Printer Utility contains tools to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find Web site support information. To open the HP Printer Utility 1. From the Finder , select Computer from the Go menu. 2. Select Library , and th[...]

Network Printer Setup Utility (Mac OS) This tool allows you to configure network settings for the device. You can configure wireless settings such as network location name and wireless mode, and wired settings such as TCP/IP address, router, and subnet mask. To open the Network Printer Setup Utility 1. From the Finder , select Computer from the Go [...]

• HP expert help online (Active Chat): Provides personalized help from an HP support expert over the Web at any time through real-time chat. Simply submit a question or a description of your problem. Your recent device history, system configuration, and any actions that you have attempted are automatically forwarded to HP (upon your approval) so [...]

On the myPrintMileage Web site, you can see the print analysis, such as the amount of ink you have used, whether you use more black or color ink, and the estimated number of pages you can print with the remaining amount of ink To gain access to myPrintMileage • Embedded Web server: Click the Support button, and then click myPrintMileage . NOTE: T[...]

If you need to call HP, it is often useful to print the self-test diagnostic page before calling. 1. Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), the accessories that are installed (such as the duplexer), and the number of pages printed from the trays and accesso[...]

Understand the network configuration page If the device is connected to a network, you can print a network configuration page to view the network settings for the device. You can use the network configuration page to help troubleshoot network connectivity problems. If you need to call HP, it is often useful to print this page before calling. Networ[...]

To print the network configuration page from the control panel • If the device has a two-line display: Press the Setup button, select Network Setup , select Print Network Settings , and then press OK . • If the device has a color display: Press the Setup button, select Network , select View Network Settings , select Print Network Configuration [...]

Use the Wireless Setup Wizard The Wireless Setup Wizard provides an easy wa y to set up and manage a wireless connection to your device. For more information on setting up a wireless connection and the Wireless Setup Wizard, see Set up the device for wireless communication (some models only) . View and print network settings You can display a summa[...]

3. Select A dvan ced Setup , then select Link Speed . 4. Press the number next to the link speed that matches your network hardware: • 1. Automatic • 2. 10-Full • 3. 10-Half • 4. 100-Full • 5. 100-Half To View IP settings • Color display: To view the IP address of the device from the control panel, press the Setup button, select Network[...]

Set up faxing (parallel phone systems) Before you begin setting up the device for faxing, determine which kind of phone system your country/region uses. The instructions for fax setup differ depending on whether you have a serial- or parallel-type phone system. • If you do not see your country/region listed in the table below, you probably have a[...]

to connect some of your existing office equipment directly to the device, and you might also need to change some fax settings before you can fax successfully. To determine the best wa y to set up the device in your home or office, first read through the questions in this section and record your answers. Next, refer to the table in the following sec[...]

6. Do you have an answering machine that answers voice calls at the same phone number you will use for fax calls on the device? Continue answering questions. 7. Do you subscribe to a voice mail service through your telephone company at the same phone number you will use for fax calls on the device? After you have completed answering the questions, [...]

Other equipment/services sharing your fax line Recommended fax setup for parallel-type phone systems Recommended fax setup for serial-type phone systems (You answered Yes to questions 4 and 7 only.) Computer dial-up modem (You answered Yes to question 5 only.) Case G: Fax line shared with computer modem (no voice calls received) Not applicable. Voi[...]

1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1-LINE port To set up the device with a separate fax line 1. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. NOTE: If[...]

3 Use the phone cord supplied in the box with the device to connect to the 1-LINE port To set up the device with DSL 1. Obtain a DSL filter from your DSL provider. 2. Using the phone cord supplied in the box with the device, connect one end to the open port on the DSL filter, and then connect the other end to the port labeled 1- LINE on the back of[...]

Case D: Fax with a distinctive ring service on the same line If you subscribe to a distinctive ring service (through your telephone company) that allows you to have multiple phone numbers on one phone line, each with a different ring pattern, set up the device as described in this section. Figure 9-3 Back view of the device 1 Telephone wall jack 2 [...]

Case E: Shared voice/fax line If you receive both voice calls and fax calls at the same phone number, and you have no other office equipment (or voice mail) on this phone line, set up the device as described in this section. Figure 9-4 Back view of the device 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect [...]

3. Now you need to decide how you want the device to answer calls, automatically or manually: • If you set up the device to answer calls automatically , it answers all incoming calls and receives faxes. The device will not be able to distinguish between fax and voice calls in this case; if you suspect the call is a voice call, you will need to an[...]

To set up the device with voice mail 1. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the device, you might not be able to fax [...]

1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the "1-LINE" port 3 Computer with modem To set up the device with a computer dial-up modem 1. Remove the white plug from the port labeled 2-EXT on the back of the device. 2. Find the phone cord that connects from the back of your computer (your co[...]

1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL splitter Connect one end of the phone jack that was supplied with the device to connect to the 1-LINE port on the back of the device. Connect the other end of the cord to the DSL/ADSL filter. 4 Computer 5 Computer DSL/ADSL modem NOTE: You will need to purchase a parallel splitter (also called a c[...]

NOTE: Since your computer modem shares the phone line with the device, you cannot use both your modem and the device simultaneously. For example, you cannot use the device for faxing while you are using your computer modem to send an e-mail or access the Internet. • Shared voice/fax with computer dial-up modem • Shared voice/fax with computer D[...]

4 Computer 5 Telephone To set up the device on the same phone line as a computer with one phone port 1. Remove the white plug from the port labeled 2-EXT on the back of the device. 2. Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall j[...]

Shared voice/fax with computer DSL/ADSL modem Use these instructions if your computer has a DSL/ADSL modem 1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter 4 Phone cord supplied with the device 5 DSL/ADSL modem 6 Computer 7 Telephone NOTE: You will need to purchase a parallel splitter (also called a coupler). A parallel splitter has one [...]

To set up the device with a computer DSL/ADSL modem 1. Obtain a DSL filter from your DSL provider. NOTE: Phones in other parts of the home/office sharing the same phone number with DSL service will need to be connected to additional DSL filters, otherwise you will experience noise when making voice calls. 2. Using the phone cord supplied in the box[...]

To set up the device with a shared voice/fax line with answering machine 1. Remove the white plug from the port labeled 2-EXT on the back of the device. 2. Unplug your answering machine from the telephone wall jack, and connect it to the port labeled 2-EXT on the back of the device. NOTE: If you do not connect your answering machine directly to the[...]

NOTE: Since your computer dial-up modem shares the phone line with the device, you cannot use both your modem and the device simultaneously. For example, you cannot use the device for faxing while you are using your computer dial-up modem to send an e-mail or access the Internet. • Shared voice/fax line with computer dial-up modem and answering m[...]

7 Use the phone cord supplied in the box with the device to connect to the "1-LINE" port To set up the device on the same phone line as a computer with one phone port 1. Remove the white plug from the port labeled 2-EXT on the back of the device. 2. Find the phone cord that connects from the back of your computer (your computer dial-up mo[...]

When the phone rings, your answering machine answers after the number of rings you have set, and then plays your recorded greeting. The device monitors the call during this time, "listening" for fax tones. If incoming fax tones are detected, the device emits fax reception tones and receives the fax; if there are no fax tones, the device s[...]

To set up the device with a computer DSL/ADSL modem 1. Obtain a DSL/ADSL filter from your DSL/ADSL provider. NOTE: Phones in other parts of the home/office sharing the same phone number with DSL/ADSL service will need to be connected to additional DSL/ ADSL filters, otherwise you will experience noise when making voice calls. 2. Using the phone cor[...]

NOTE: You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive r[...]

To set up the device on the same phone line as a computer with two phone ports 1. Remove the white plug from the port labeled 2-EXT on the back of the device. 2. Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into t[...]

Spain www.hp.es/faxconfig France www.hp.com/fr/faxconfig Ireland www.hp.com/ie/faxconfig Italy www.hp.com/it/faxconfig Configure the device (Windows) You can connect the device directly to a computer, or you can share the device among other users on a network. NOTE: Microsoft Internet Explorer 6.0 must be installed on the computer system to run the[...]

To connect the device before installing the software If you connected the device to the computer before installing the device software, the Found New Hardware wizard displays on the computer screen. NOTE: If you turned on the device, do not turn it off or unplug the cable from the device while the installation program is running. If you do so, the [...]

Network connection If the device has network capability, it can be shared in a network environment by connecting it directly to the network. This type of connection offers the ability to manage the device using the embedded Web server from any computer on the network. NOTE: Microsoft Internet Explorer 6.0 must be installed on the computer system to[...]

A client computer can connect to the device in the following ways: • In the Printers folder, double-click the Add Printer icon and follow the instructions for a network installation. For more information, see To install the printer driver using Add Printer . • On the network, browse to the device and drag it to your Printers folder. • Add the[...]

To share the device on a locally shared network When you connect the device directly, you can share it with other computers using a simple form of networking known as locally shared networking. Use this configuration only in small groups or when usage is low. The connected computer is slowed down when many users print to the device. Basic requireme[...]

Network cable For more information, see To set up the device on a wireless network (Mac OS) or To set up wireless communication using the installer (Windows) . SecureEasySetup (SES) For more information, see To set up wireless communication using SecureEasySetup (SES) . * An ad hoc network can be set up using the Wireless Connection Utility on the [...]

• Be on the same subnet and same channel • Have the same 802.11 security settings • Infrastructure (recommended): On an infrastructure network, the device is set to infrastructure communication mode and communicates with other devices on the network, whether the devices are wired or wireless, through a WAP. WAPs commonly act as routers or gat[...]

4. Press an arrow button to move to Wizard , and then press OK . 5. Follow the display instructions to complete the setup. To set up wireless communication using the installer (Window s) For this method, you will need to have a network set up and running. 1. Set up the device hardware (see the getting started guide). 2. Remove the protective cover [...]

NOTE: Be sure to unplug the Ethernet cable when you are done. To set up wireless communication using SecureEasySetup (SES) If your wireless router is SES compatible, see the following instructions to set up using SES. NOTE: You will need a wireless access point with SecureEasySetup to use this method. Set your access point to SecureEasySetup mode. [...]

5. For ad hoc networks, click the AirPort icon on the menu bar and select "hpsetup" under Computer to Computer Networks . For wireless networks, click the AirPort icon, and then click Other to join the network. 6. Insert the Starter CD into the CD drive. The CD menu runs automatically. If the CD menu does not start automatically, double-c[...]

Other guidelines To keep the wireless network secure, follow these guidelines: • Use a password with at least 20 random characters. You can use up to 63 characters in a WPA password. • Avoid any common words or phrases, easy sequences of characters (such as all 1s), and personally-iden tifiable information for passwords. Alw ays use random stri[...]

2. Some Bluetooth devices exchange addresses when they communicate with each other and establish a connection. Also, some Bluetooth devices display the name of the other device when connected. If you do not want the default name displayed as the name of your device, you can change the device name. Do the following, as appropriate: To find out the a[...]

It is possible to have both the Microsoft Stack and the Widcomm/Broadcom Stack on your computer, but use only one of them to connect the device. • Microsoft stack : If you have Windows XP with Service Pack 2 installed on your computer, then your computer has the Microsoft Bluetooth Protocol Stack. The Microsoft stack allows you to install an exte[...]

Connect the device with Bluetooth on Mac OS You can connect the device to a Mac that has Bluetooth built in, or you can install an external Bluetooth adapter. To install and print using Bluetooth NOTE: Mac Bluetooth must be enabled in the OS. To verify, open System Preferences , click on Network , select Network Port Configurations , and then assur[...]

Use a passkey to authenticate Bluetooth devices You can set the security level of the device to either High or Low . • Low : The device does not require a passkey. Any Bluetooth device within range can print to it. NOTE: The default security setting is Low . Low level security does not require authentication. • High : The device requires a pass[...]

To set the device to be not visible from the embedded Web server ▲ Open the embedded Web server, click the Bluetooth tab, select Not Visible in the Visibility section, and then click Apply . Reset Bluetooth settings via the embedded Web server To reset Bluetooth settings on the device to the factory defaults: 1. Open the embedded Web server, and [...]

1. On the Windows taskbar, click Start , select Settings , select Control Panel , and then click Add/Re move Programs . - Or - Click Start , click Control Panel , and then double-click Programs and Features . 2. Select HP Officejet Pro All-in-One Series , and then click Change/Remove or Uninstall/Change . Follow the onscreen instructions. 3. Discon[...]

6. On the desktop, open the CD-ROM, and then double-click HP All-in-One Installer . 7. Follow the onscreen instructions and also see To install the software before connecting the device (recommended) . Chapter 9 142 Configure and manage[...]

10 Maintain and troubleshoot This section contains the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed prob[...]

Replace the ink cartridges You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. For information about using these tools, see Use device management tools . You can also print the self-test diagnostic page to view this information (see Understand the self-test diagnostic page [...]

Maintain the printheads If printed characters are incomplete, or dots or lines are missing from printouts, ink nozzles might be clogged and you might need to clean the printheads. When the quality of printouts deteriorates, complete the relevant steps based on the following sequence: 1. Check the health of the printheads. For more information, see [...]

1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), the number of pages printed from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are not straight and connected, align the printheads. For more information[...]

To calibrate the linefeed • Control panel: Press the Setup button, select Tools , select Calibrate Linefeed , and then press OK . • Embedded Web server: Click the Settings tab, click Device Services in the left pane, select Calibrate Linefeed from the drop-down list in the Print Quality section, and then click Run Diagnostic . • Toolbox (Wind[...]

3. Lift the printhead latch. 4. Lift the handle of the printhead (which corresponds to the control panel message) and use it to pull the printhead out of its slot. 5. Obtain clean, dry, soft and lint-free cleaning material. Suitable materials include paper coffee filters and eyeglass lens cleaning paper. CAUTION: Do not use water. Chapter 10 148 Ma[...]

6. Wipe the electrical contacts on the printhead but do not touch the nozzles. NOTE: The electrical contacts are small copper-color squares, grouped on one face of the printhead. The nozzles are on a different face of the printhead. Ink will be visible on the nozzles. CAUTION: Touching the nozzles can cause permanent nozzle damage. Also, ink can pe[...]

8. Clean the electrical contacts in the printhead slot inside the device with a clean, dry, soft and lint-free cloth. 9. Plug in the power cord and turn on the device. The control panel should indicate that the printhead is missing. 10. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead [...]

3. Lift the printhead latch. 4. Lift the handle of a printhead and use it to pull the printhead out of its slot. 5. Before installing a printhead, shake the printhead up and down at least six times while the printhead is still in its packaging. Maintain the printheads 151[...]

6. Remove the new printhead from its package, and then remove its orange protective caps. CAUTION: Do not shake printheads after the caps are removed. 7. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead latch). Press down firmly on the printhead to ensure proper contact. 8. Pull the pr[...]

Dust or dirt on the scanner glass, ADF lid backing, or ADF frame can slow down performance, degrade the quality of scans, and affect the accuracy of special features such as fitting copies to a certain page size. Clean the scanner glass To clean the scanner glass 1. Turn off the device. 2. Lift the ADF. 3. Clean the glass by using a soft, lint-free[...]

To clean the ADF 1. Turn off the device. 2. Lift the ADF. 3. Locate the ADF frame on the underside of the ADF. 4. Press the ADF frame release. Chapter 10 154 Maintain and troubleshoot[...]

5. Unhook and remove the ADF frame. 6. Clean the ADF frame by using a soft, lint-free cloth that has been sprayed with a mild glass cleaner. Clean both sides of the transparent film, including the white strip on the inside of the ADF frame. CAUTION: Use only glass cleaner. Avoid cleaners that contain abrasives, acetone, benzene, and carbon tetrachl[...]

b . Slide the ADF frame under the backing, and then snap it into place. CAUTION: ADF frame must be under the backing for ADF to function. 8. Close the ADF and then turn on the device. To clean the ADF lid backing 1. Turn off the device. 2. Lift the ADF. 3. Clean the white ADF lid backing by using a soft, lint-free cloth that has been sprayed with a[...]

Clean the exterior NOTE: Before cleaning the device, turn off the power and unplug the power cord from the electrical socket. Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. The exterior of the device does not require cleaning. Keep fluids away from the interior of the device, as well as from the control panel. [...]

To set a static IP address 1. Open the embedded Web server, click the Networking tab, click Wired (802.3) or Wireless (802.11) in the left pane, and then click the IP Configuration sub-tab. 2. Select Manual IP , and then type the static IP address in the Manual IP Address box. 3. Enter the Manual Subnet Mask and the Manual Default Gateway , if nece[...]

Check the printhead initialization When printheads are installed or replaced, the device automatically prints a few alignment pages to align the printheads. This process takes about 12 minutes. Until this process is complete, only the automatic alignment pages can be printed. Check the device software installation If the device is turned off when p[...]

Clean the printhead Complete the printhead cleaning procedure. For more information, see Maintain the printheads . Turn off the device after removing the printhead After removing the printhead, turn off the device, wait about 20 seconds, and turn it on again without the printhead installed. After the device has restarted, reinsert the printhead. De[...]

Turn off the device after removing the printhead After removing the printhead, turn off the device, wait about 20 seconds, and turn it on again without the printhead installed. After it has restarted, reinsert the printhead. Something on the page is missing or incorrect Check the printheads Print the print quality diagnostic page on a clean sheet o[...]

Check the device location and length of USB cable High electromagnetic fields (such as those generated by USB cables) can sometimes cause slight distortions to printouts. Move the device a way from the source of the electromagnetic fields. Also, it is recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the ef[...]

Check the type of media loaded in the device • Make sure the tray supports the type of media you have loaded. For more information, see Understand specifications for supported media . • Make sure you have selected the tray in the print driver that contains the media that you want to use. Check the device location and length of USB cable High el[...]

Check the media type Some types of media do not accept ink well. For these types of media, ink will dry more slowly and smearing may occur. For more information, see Select print media . Ink is not filling the text or graphics completely Check the media type Some media types are not suitable for use with the device. For more information, see Select[...]

Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the device or printhead. HP does not guarantee or support refilled ink cartridges. For ordering[...]

Media is not picked up from a tray • Make sure media is loaded in the tray. For more information, see Load media . Fan the media before loading. • Make sure the paper guides are set to the correct markings in the tray for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack. • Make sure media in[...]

• Make sure that the tray is completely loaded. If you are using special media that is only available in small quantities, try placing the special media on top of other paper of the same size to help fill the tray. (Some media is picked up more easily if the tray is full.) • When reinserting Tray 2 (optional) into the device, do so gently. Forc[...]

Documents are missing or faded • Check the media The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Select print media for more information. • Check the settings The quality setting of Fast (which produces draft-quality copies) might be responsible for the missing or faded docum[...]

• Black dots or streaks Ink, glue, correction fluid, or an unwanted substance might be on the scanner glass or ADF lid backing. Try cleaning the device. See Clean the device for more information. • Unclear text • Try adjusting the contrast and copy-quality settings. • The default enhancement setting might not be suitable for the job. Check [...]

Scanner did nothing • Check the original Make sure that the original is loaded correctly. For more information, see Load an original on the scanner glass . • Check the device The device might be coming out of PowerSave mode after a period of inactivity, which delays processing a short while. Wait until the device reaches the READY state. Scan t[...]

Text cannot be edited • Check the settings • Make sure that the OCR software is set to edit text. • When you scan the original, make sure that you select a document type that creates editable text. If text is classified as a graphic, it is not converted to text. • Your OCR program might be linked to a w ord-pr ocessing program that does not[...]

following suggestions do not solve the problem, you might need to use a better-quality version of the original. • To eliminate the patterns, try reducing the size of the image after scanning. • Print the scanned image to see if the quality is better. • Make sure that the resolution and color settings are correct for the type of scan job. • [...]

Scan defects are apparent • Blank pages • The original might have been loaded upside down. Make sure that you loaded the original correctly. For more information, see Load the originals . • If you are producing blank pages when you scan from the flatbed scanner, make sure that the original document is loaded correctly. Place the original docu[...]

• Make sure the folder has been shared and that users can both read and write to the folder. For more information, see the documentation available for your operating system. • Make sure the folder name is entered in the correct format in the EWS and that the username and password are entered correctly. For more information, see the information [...]

• The "Phone Cord Connected to Correct Port on Fax" test failed • The "Using Correct Type of Phone Cord with Fax" test failed • The "Dial Tone Detection" test failed • The "Fax Line Condition" test failed The "Fax Hardware Test" failed Solution: • Turn off the device by using the Power but[...]

• Make sure you have correctly connected the device to the telephone wall jack. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. For more information on setting up the device for faxing, see Set up faxing for the [...]

2. After you have connected the phone cord to the port labeled 1-LINE, run the fax test again to make sure it passes and the device is ready for faxing. 3. Try to send or receive a test fax. • Make sure you use the phone cord that came with the device. If you do not use the supplied phone cord to connect from the telephone wall jack to the device[...]

• Make sure you use the phone cord that came with the device. If you do not use the supplied phone cord to connect from the telephone wall jack to the device, you might not be able to send or receive faxes. After you plug in the phone cord that came with the device, run the fax test again. • If you are using a phone splitter, this can cause fax[...]

continues to fail, contact your telephone company and have them check the phone line. The "Fax Line Condition" test failed Solution: • Make sure you connect the device to an analog phone line or you will not be able to send or receive faxes. To check if your phone line is digital, connect a regular analog phone to the line and listen fo[...]

that carries phone accessories. You will also need another phone cord, which can be a standard phone cord that you might already have in your home or office. Solution: Other equipment that uses the same phone line as the device might be in use. Make sure extension phones (phones on the same phone line, but not connected to the device) or other equi[...]

which can be a standard phone cord that you might already have in your home or office.. • Try connecting a working phone and phone cord to the telephone wall jack that you are using for the device and check for a dial tone. If you do not hear a dial tone, call your local telephone company for service. • Other equipment, which uses the same phon[...]

The device is having problems sending a manual fax Solution: NOTE: This possible solution applies only in the countries/regions that receive a 2-wire phone cord in the box with the device, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philip[...]

• If you have a voice mail service at the same phone number you use for fax calls, you must receive faxes manually, not automatically. This means that you must be available to respond in person to incoming fax calls. For information on setting up the device when you have a voice mail service, see Case F: Shared voice/fax line with voice mail . Fo[...]

• If the device shares the same phone line with other types of phone equipment, such as an answering machine, a computer dial-up modem, or a multi-port switch box, the fax signal level might be reduced. The signal level can also be reduced if you use a splitter or connect extra cables to extend the length of your phone. A reduced fax signal can c[...]

Fax tones are recorded on my answering machine Solution: • When you have an answering machine on the same phone line you use for fax calls, try connecting the answering machine directly to the device as described in Case I: Shared voice/fax line with answering machine . If you do not connect the answering machine as recommended, fax tones might b[...]

NOTE: If you are starting a memory card operation from a computer, see the software Help for troubleshooting information. The device cannot read the memory card • Check the memory card • Make sure that the memory card is one of the supported types. For Compact Flash II - solid state memory only. For more information, see Insert a memory card . [...]

The device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may have run out of ink, and the print job was cancelled. Replace the ink cartridges, and then resend the print job to the device. For more information, see Replace the ink cartridges . Solve device management problems This section provide solutions to [...]

Troubleshoot installation issues If the following topics do not help, see Support and wa rranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve alignment page problems • Solve software installation problems • Solve network problems • Solve wireless problems Hard w are ins[...]

Verify installation preliminaries • Make sure to use the Starter CD that contains the correct installation software for your operating system. • Before installing software, make sure that all other programs are closed. • If the computer does not recognize the path to the CD-ROM drive that you type, make sure that you are specifying the correc[...]

Solve ne tw ork problems NOTE: After correcting any of the following, run the installation program again. General network troubleshooting • If you are unable to install the device software, verify that: • All cable connections to the computer and the device are secure. • The network is operational and the network hub is turned on. • All app[...]

Solve wireless problems If the device is unable to communicate with the network after completing the wireless setup and software installation, perform one or more of the following tasks. Check the wireless communication settings • Make sure the computer’s wireless card is set to the correct wireless profile. A wireless profile is a set of netwo[...]

Add hardware addresses to a wireless access point (WAP) MAC filtering is a security feature in which a wireless access point (WAP) is configured with a list of MAC addresses (also called “hardware addresses”) of devices that are allowed to gain access to the network through the WAP. If the WAP does not have the hardware address of a device atte[...]

Clear a jam in the device To clear a jam 1. Remove all media from the output tray. 2. Check the rear access panel or the duplexer. a . Push the button on either side of the rear access panel or the duplexer, and then remove the panel or unit. b . Locate any jammed media inside the device, grasp it with both hands and then pull it towards you. c . I[...]

3. If you cannot locate the jam, lift the output tray and check for a jam in Tray 1. If media is jammed in the tray, do the following: a . Raise the output tray. b . Pull the paper towards you. c . Lower the output tray. 4. If you have not found the jam and have Tray 2 installed, pull out the tray and remove the jammed media, if possible. If not, d[...]

Clear jams in the ADF If media is jammed in the ADF, use the following instructions below to clear the jam. For information about how to avoid jams, see Tips for avoiding jams . To clear a jam in the ADF 1. If a page is sticking out of an area, gently try to remove it without tearing the page. If you feel resistance, continue with the following ste[...]

4. While lifting the green lever, rotate the pick mechanism until it stays open. 5. Gently try to remove the page without tearing it. If you feel resistance, continue with the next step. 6. Open the ADF and gently loosen the media by using both hands. 7. When the media is free, gently pull it out. 8. Close the ADF. 9. Lower the green lever. 10. Rei[...]

11. Close the ADF and replace the document feeder tray. Tips for avoiding jams • Make sure that nothing is blocking the paper path. • Do not overload the trays. For more information, see Understand specifications for supported media . • Load paper properly and when the device is not printing. For more information, see Load media and Load an o[...]

A HP supplies and accessories This section provides information on HP supplies and accessories for the device. The information is subject to changes, visit the HP Web site ( www.hpshopping.com ) for the latest updates. You may also make purchases through the Web site. • Order printing supplies online • Accessories • Supplies Order printing su[...]

• Embedded Web server : Click the Information tab, and then click Ink Supplies in the left pane. • Toolbox (Windows) : Click the Estimated Ink Level tab, and then click the Cartridge Details button to view information about replacement ink cartridges. • HP Printer Utility (Mac OS) : Open the Information and Support panel, and then click Suppl[...]

B Support and warranty The information in Maintain and troubleshoot suggests solutions to common problems. If your device is not operating correctly and those suggestions did not solve your problem, try using one of the following support services to obtain assistance. This section contains the following topics: • Obtain electronic support • Obt[...]

4. Note how the device is connected to your system, such as through USB or network connection. 5. Obtain the version number of the printer software, such as HP Officejet Pro L7500 Series Version: 60.52.213.0. (To find the version number of the printer driver, open the printer settings or properties dialog box, and click the A bout tab.) 6. If you h[...]

Appendix B 202 Support and warranty[...]

Hewlett-Packard limited warranty statement Hewlett-Packard limited warranty statement 203[...]

Prepare the device for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requested to send the device in for service, make sure you remove and keep the following items before returning your device: • The ink cartridges and printheads • The control-panel faceplate • The power cord, USB cable, and a[...]

3. Remove the ink cartridges from their slots by grasping each between your thumb and forefinger and pulling it firmly toward you. 4. Place the ink cartridges in an airtight plastic container so they will not dry out, and put them aside. Do not send them with the device unless the HP customer support call agent instructs you to. 5. Close the ink ca[...]

3. Remove the control-panel faceplate as follows: a . Lift the ADF lid. b . Use either your finger or insert a thin object in the tab on the upper right corner of the control-panel faceplate to pry the control-panel faceplate off. 4. Retain the control-panel faceplate. Do not return the control-panel faceplate with the HP All- in-One. CAUTION: The [...]

To pack the device 1. If available, pack the device for shipment by using the original packaging materials, or use the packaging materials that came with your replacement device. If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transporta[...]

C Device specifications For media and media-handling specifications, see Understand specifications for supported media . Physical specifications Size (width x depth x height) • Device with A 4/Letter-siz e scanner glass (L7300, L7500): 505 x 402 x 356 mm (19.9 x 15.8 x 14 inches) • Device with Legal-size scanner glass (L7600, L7700): 531 x 465 [...]

Feature Capacity Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian. Processor and memory specifications Device processor 192 MHz ARM946ES, ETM9 (medium) Device memory • L7300/L7500: 64 MB built-in RAM, 16 MB built[...]

• Mac OS X (10.3.8, 10.4.x): 400 MHz Power PC G3 (v10.3.8 and v10.4.x) or 1.83 GHz Intel Core Duo (v10.4.x), 256 MB memory, 600 MB free hard disk space • Microsoft Internet Explorer 6.0 or later Network protocol specifications Network operating system c ompatibility • Windows 2000, Windows XP (32-bit), Windows XP x64 (Professional and Home Ed[...]

Color HP enhanced photo quality with Vivera inks (up to 4800 by 1200 dpi Optimized on HP Premium Plus photo papers with 1200 by 1200 input dpi) Copy specifications • Digital image processing • Up to 100 copies from original (varies by model) • Digital zoom: from 25 to 400% (varies by model) • Fit to page, pre-scan • Copy speed: up to 30 c[...]

Scan specifications • Image editor included • Integrated OCR software automatically converts scanned text to editable text • Scan speeds vary according to the complexity of the document • Twain-compliant interface • Resolution: 2400 x 4800 ppi optical, up to 19,200 ppi enhanced • Color: 16-bit per RGB color, 48-bit total • Maximum sca[...]

Supported devices USB flash drives HP has fully tested the following USB flash drives with the device: • SanDisk Cruzer Micro: High-speed, 0120-256, 256 MB • Iomega Micro Mini: Full-speed, 064-0417450-YCAE032171, 128 MB • Kingston DataTraveler II: High-speed, KF112504 f5274-006, 128 MB and 256 MB • Sony Microvault: High-speed, D04825AB, 256[...]

D Regulatory information This section contains the following topics: • FCC statement • Notice to users of the Canadian telephone network • Notice to users in the European Economic Area • Other regulatory information • Regulatory information for wireless products • Declaration of conformity • Environmental sustainability program FCC st[...]

Exposure to radio frequency radiation (wireless products only) FCC statement 215[...]

Notice to users of the U.S. telephone network Appendix D 216 Regulatory information[...]

Notice to users of the Canadian telephone network Notice to users of the Canadian telephone network 217[...]

Notice to users in the European Economic Area Other regulatory information • EMI statement (Korea) • VCCI statement (Japan) • Regulatory model number • Power cord statement • LED classification EMI statement (Korea) Appendix D 218 Regulatory information[...]

VCCI statement (Japan) Regulatory model number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SNPRC-0602–01 or SNPRC-0602–02. This regulatory number should not be confused with the marketing name (HP Officejet Pro L7300/ L7500/L7600/L7700) or product nu[...]

Notice to users in Canada/Note à l'attention des utilisateurs Canadien Notice to users in Brazil/Notificação de Normas de Uso de Dispositivos Sem Fio do Brasil Appendix D 220 Regulatory information[...]

Notice to users in the European Union (English) Regulatory information for wireless products 221[...]

Notice to users in France Appendix D 222 Regulatory information[...]

Notice to users in Germany Regulatory information for wireless products 223[...]

Notice to users in Italy Appendix D 224 Regulatory information[...]

Notice to users in Spain Regulatory information for wireless products 225[...]

Declaration of conformity HP Officejet Pro L7500/L7600 Appendix D 226 Regulatory information[...]

HP Officejet Pro L7700 Declaration of conformity 227[...]

Environmental sustainability program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. HP continuously improves the design processes of its products to minimize the negative impact on the office environment and on the communities where devices are manufactured, shipped, and used. HP has also developed pr[...]

Material safety data sheets Material safety data sheets (MSDSs) can be obtained from the following HP Web site: www.hp.com/go/msds . Recycling Design for recycling has been incorporated into this device: • The number of materials has been kept to a minimum while ensuring proper functionality and reliability. • Dissimilar materials have been des[...]

Index A accessibility 11 accessories installation 21 order 198 self-test diagnostic page 97 turn on and off in driver 22 warranty 203 acoustic emissions 212 Add Printer installation 128 ADF (automatic document feeder) capacity 30 clean 153 clear jams 195 load originals 30 media sizes supported 33 administrator management tools 86 settings 88 ADSL, [...]

connections Bluetooth 135 features available 19 connectors, locating 15 control panel administrator settings 88 buttons 16 copy from 50 crop images 51 display 19 enter text and symbols 28 faceplate, removing 205 lights 16 locating 13 manage device 86 menus 24 messages 25 network settings 99 print photos 62 scan from 52 send faxes 71 send scans to p[...]

error messages control panel 25 unable to activate TWAIN source 171 error reports, fax 84 error-correction mode, fax 81 Ethernet connections 19 Ethernet network port, locating 15 European Union waste disposal 229 event log 97 EWS. See embedded Web server F faded copies 168 faded stripes on copies, troubleshoot 168 fax answer mode 79 answering machi[...]

HP Printer Utility (Mac OS) administrator settings 89 features 86 opening 93 panels 93 HP Solution Center 26 HP Web Jetadmin about 94 features 86 humidity specifications 212 I Information tab, Toolbox (Windows) 92 ink cartridge door, locating 14 ink cartridges expiration dates 97 locating 14 order online 198 part numbers 97, 198 remove 204 replace [...]

specifications 213 troubleshoot 186 memory device light, locating 13 Memory Stick cards insert 58 slot, locating 14, 58 menus, control panel 24 missing lines or dots, troubleshoot 165 missing or incorrect information, troubleshoot 161 MMC memory card insert 58 slot, locating 14 model number 97 modem shared with fax (parallel phone systems) 111 shar[...]

troubleshoot memory cards 186 video action prints 67 view 62 Photosmart Software send scans to programs 54 Photosmart Studio send scans to programs 54 PictBridge mode 59, 60 PictBridge-enabled digital camera port, locating 14, 59 ports, specifications 208 power consumption 228 specifications 212 troubleshoot 158 power cord statement 219 power input[...]

Start Color Scan button 17 to memory card 55 troubleshoot 169 Scan menu 24 Scan Menu button 16 scanner glass clean 152 load originals 31 locating 13 Secure Digital memory card insert 58 slot, locating 14 Secure MMC memory card slot, locating 14 SecureEasySetup (SES), wireless communication 133 security Bluetooth 138 HP Instant Support 95 manage 87 [...]

network configuration page 98 self-test diagnostic page 97 supplies 86, 87 status icons 18 storage devices connect 61 USB flash drives supported 213 storage environment specifications 212 streaks, troubleshoot copies 169 scan 173 stripes on scans, troubleshoot 172 subscriber identification code 79 supplies myPrintMileage 95 order online 198 self-te[...]

send faxes 180, 182, 184 skewed copies 169 skewed pages 166 slow print 160 tips 157 tray 2 installation 165 TWAIN scan from 55 unable to activate source 171 two-line display, control panel 19 Two-sided button 17 two-sided printing 48 two-sided printing accessory. See duplexer U uninstall software Mac OS 141 Windows 140 USB cable, order 198 USB conn[...]

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