HP Pro x2 612 G1 manual

User Guide[...]

© Copyright 2014 Hew lett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S. registered tr ademarks of the Microsoft group of companies. The information contained herein is subject to change without notice. The only warranties for HP p[...]

Safety warning notice WARNING! To reduce the po ssibility of h eat-related injuri es or of overhe ating the computer, do not place the computer directly on y our lap or obstruc t the compute r ai r vents. U se the comp uter only on a hard, flat surf ace. Do not all ow another hard surface, such a s an adjoining op tional printer, or a soft surface,[...]

iv Safety wa rning noti ce[...]

Table of contents 1 Welcome ....... ........... .......... ............ ........... . .......... ............ ......... .......... ........... ......... .............. ............ ......... ....... 1 Finding information .... .......... ............ .......... ....... ..... ............. .......... .......... ............. ......... ...............[...]

Connect ing to a lo cal area network ( LAN) ...... ................ .......... ............ .............. .............. . 22 4 Navigat ing using the keyboa rd, touch gestures and poi nting d evices ..................... .................... ............... .... 25 Using poin ting devic es ......... ................. .............. ........... ...[...]

5 Multimedia .... ................. ............. ............ ... ................. ........... ................. ............. ..... ................. .............. ........ 43 Audio .... ......... ........... ........... .......... ........... . .... ........... .......... .......... ........... ......... ........ .......... ....... ......... 4[...]

Removing a smart c ard ............. ........... ............ .............. ............... .......... ............ .............. . 5 7 Using a U SB devi ce ....... ............. ............. ........... . ............. ............ ............. ............. ........... ........... ..... 57 Connecting a USB device .... ......... ........... ..[...]

Cleaning the Touch Pad, keyb oard, or mouse ...... .............. . .......... ............ ........ 74 Updating programs and drivers .. .......... ............ ......... ................. ........ ......... ........... .......... ........ ........ .. 74 Using Sof tPaq Downl oad Manag er ............ .............. ...... ..... ............ .......[...]

Append ix A Trav eling with t he comput er ......... .............. . .............. ........... ................ .............. ....... .. .............. ..... 91 Appendix B Troubleshoot ing ......... .............. .......... .. ........... .......... ........... ............. .......... ................. ............. ...... 93 Troubleshooting r[...]

1W e l c o m e After you set up a nd register th e computer, it is important to take the fo llowing step s: NOTE: Your computer may include a tab l et only or a tablet plus keyb oa rd. Computer color, featu res, and accessories may vary. Refer to the illustrati ons in this gu ide that most closely match yo ur computer. TIP: To quic kly retur n to t[...]

Finding information You have already used Setup I nstructions to turn on the computer and l ocate th is guide. To locate resources that provide product de tails, how-to information, and more, use this table. Resources For information about Setup Instructions poster ● How to set up the co mputer ● Help to identify computer components HP Support [...]

Resources For information about Warranty in the box. For some cou ntries/regions where the warra nty is not provid ed in printed format, you may request a printed copy from http://www.hp.com/ go/orderdocuments or write to: ● North A merica : Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714 , U SA ● Europe, Middle East, Africa : Hew[...]

4 Chapter 1 Welcome[...]

2 Getting to know your computer Tablet edge components Components Description (1) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a passwor d lo gon. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically t o cool internal components and prevent overhea ting[...]

Components Description ● To decrease speaker volume, pre ss the – edge of the button. (7) Power switch ● When the computer is off, slide the switch to turn on the table t. ● When the computer is on, slide the switch to turn off the computer. ● When the computer is in the Sleep state or Hiberna tion, slide the switch briefly to exit Sleep [...]

Components Description ● Amber: The computer is connected to external power and the battery is charged from 0 to 90 percent. ● Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery lev el, the battery light be gins blin king rapidl y. ● Off: The battery i[...]

Display Component Description (1) WLAN antennas (2)* Send and receive wireless signals. (2) WWAN antennas (2) (sele ct models only)* Send and receive wireless signals to communica te with wireless wide area networks (WWAN). (3) Webcam light On: The webcam is on. (4) Webcam (front) Records video and captures photographs. Some mod els may allow you t[...]

Power keyboard Top Component Description (1) Alignment posts (2) Align and attach the tablet to the keyboard . (2) Docking connector Co nnects t he tablet to the keybo ard. CAUTION: To prevent damage to the d ocking connector, do not touch the connector when the tablet is detached from the keyboard. (3) Release latch Releases the tabl et from the k[...]

TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) TouchPad zone Reads your finger g esture to move the pointer or activate items on the screen. (3) Left TouchPad button Functions like the left button of an external mouse. (4) Right TouchPad button Functions like the right button on a n ext ernal mouse. 10 [...]

Lights Component Description (1) Caps lock light ● On: Caps lock is on, which switches the keys to all capital letters. (2) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (3) Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on. (4) Microphone mute light ● Amber: microphone sound is off. ● Of[...]

Keys Component Description (1) esc key Displays system informa tion when pressed in combination wit h the fn key. (2) fn key Executes frequently used sys tem functions when pressed in combination with a function key, the num lk key, or th e esc key. (3) Windows key Returns you to the Start screen from an open app or the Window s desktop. NOTE: Pres[...]

Right side Component Description (1) Audio-out (headphone)/Audio-in (microphone) jack Connects optional powered stereo speakers, he adphones, earbuds, a headset, or a te levisi on audio cable. A lso connects an optional headset microphone . This jack does not support op tional microphone-only devices. WARNING! To reduce the risk of personal injury,[...]

Left side Component Description (1) Power connector Connects an AC adapter. (2) Battery light ● White: The computer is connected to external power and the battery is charged from 90 to 99 percen t. ● Amber: The computer is connected to external power and the battery is charged from 0 to 90 percent. ● Blinking amber: A battery that is the only[...]

Rear Component Description (1) RJ-45 (network) jack/lights Connects a network cable. ● Green (left): The network is conn ected. ● Amber (right): Activity is occurring on the network. (2) External monitor port Connects an external VGA monitor or proje c tor. Releasing the tablet f rom the power keyboard To release the table t from the po wer key[...]

Changing your tablet's settings You can ch ange view and sc reen bright ness. Changing your tablet's view Your tablet's orientation, or vie w, changes autom atical ly from landscape to portra it view, or from portrait t o landscape view. 1. T o change the view o f your tab le t from landscape view to portra it view: Hold the tablet v[...]

3 Connecting to a network Your computer can travel with yo u wherev er you go. But even at home, you c an explor e the g lobe and access information from mill ions of websites u sing your com puter and a wired or wireless network connection. This chapter will help yo u get connected to tha t world. Connecting to a wireless network Wireless technolo[...]

Using operating system controls The Network and Shari ng Center a llows you to set up a connectio n or network, connect to a network, and diagnose and re pair network problems. To use operating system controls: 1. From the Start sc reen, ty pe control panel , and then select Control Panel . 2. Selec t Network and Internet , and then select Network [...]

Setting up a WLAN To set u p a WLAN and conne ct to the Inte rnet, you need the foll owing equipment: ● A broadband modem (e i ther DSL or cable) (1) and high- speed Internet service purchase d from an Internet service provider ● A wireless rout er (2) (purchased separately) ● A wireless computer (3 ) NOTE: Some modems hav e a built-in wirele[...]

Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the wi reless light is off. If the wireless light is ambe r, press th e wireless bu tton. 2. From the Start scre en, poin t to the fa r-right upper or low er co rner of the scr een to disp lay the charms. 3. Selec t Settings [...]

in the HP Mobile Broadb and infor mation provid ed with your compu ter or the mobi le network operator may provide it separately from the computer. For informat ion about inserti ng and removing the SIM, see Inserting and removi ng a SIM on page 21 in this chapter. For information about HP Mobile Broadband and how to activate s ervice with a prefer[...]

Using Bluetooth wireless devices A Bluetooth device pr ovides short- range wireless co mmunications that replace the physical cable connections that traditio nally link electr onic devices s uch as the following: ● Computers (desktop, noteboo k, PDA) ● Phones (cellular, cordless, smart ph one) ● Imaging devices (pri nter, camera) ● Audio de[...]

2. Plug the other end of the network cable into a network wall jac k (2) or router. NOTE: If the netw ork cable co ntains noise suppre ssion circuitry (3) , which prevents interferen ce from TV and radio r e ception, orient the circuitry end of the cable toward the computer. Connecting to a wire d network 23[...]

24 Chapter 3 Connecting to a network[...]

4 Navigating using the keyboard, touch gestures and pointing devices Your computer allows navigatio n using touch gestures, the di git izer pen (select models o nly), or the keyboard a nd mouse . Touch gestures can be used on your co mputer TouchPad or on the touch screen. Select compu ter models h ave spec ial action keys or hot key func tions on [...]

Turning the TouchPad off and on To turn the Touc hPad off and on, quickly doub le-tap the TouchPa d on/off but ton. Tapping To make an on-scre en selection, u se th e Tap function on the Tou chPad. ● Tap one finger on the To uchPad zon e to make a selection . Double -tap an item to open it. 26 Chapter 4 Naviga ting using t he keyboard, touc h ges[...]

Scrolling Scrolling is useful for movi ng up, down, or sideways on a pag e or image. ● Place two fingers slightly apar t on th e TouchPad zone an d then drag them up, down, left, or right. 2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or t ext. ● Zoom in by p lacing two f ingers t og ether on the Touch Pad zone [...]

2-finger click 2-finger click allows you to ma ke menu selectio ns for an obje ct on the screen. NOTE: Using 2-finger click is the same action as using right-click wi th the mouse. ● Place two fingers on the TouchPa d zone and pre ss to open the op tio ns menu for the selected object. Rotating (select models only) Rotating allows you to tur n ite[...]

Flicking (select models only) Flicking allows you to na vigate through screens or quickly scro ll through documents. ● Place three fingers on the Tou chPad zone and flick your f ingers in a light, quick motion up, down, left or right. Edge swipes (select models only) Edge swip es allow you to acce ss toolbar s on your co mputer fo r t asks such a[...]

Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch b etween them quickly. Swipe your finger ge ntly fro m th e left edge of the TouchPad to switch between rec ently opened apps. ● Swipe from the left edge of the TouchPad to switc h between apps . Top-edge swipe The top-edge swipe d isplays app c ommand o[...]

Using touch screen gestures A touch screen computer allo ws y ou to control item s on the scre en dire ctly with y our fingers . TIP: On touch scree n compute rs, you can perform t he gestur es on the screen o r on th e TouchP ad. You can also perfo rm on-screen ac tions with the keyboard and mo use. Setting touch screen preferences Mode Steps 1. S[...]

One-finger slide The one-finger sl ide is mostly used to pan or scroll through li sts and pages , but yo u can u se it for other int eractions, too, such as moving an ob ject. ● To scroll a cross the screen, light ly slide o ne finger across th e screen in the direction you want to move. NOTE: When many apps are displayed on the Start screen, you[...]

Tapping To make an on-scre en selection, use the ta p function. ● Use one finger to tap an object o n the scre en to make a se lecti on. Doub le-tap an item to open it. NOTE: Press and hold your fing er on an object to open a help screen t hat provides information about the object. Pinching/stretching Pinching and stretching a llows you to zoom o[...]

Rotating (select models only) Rotating allows you to tur n items such as photos. ● Anchor the forefinger of your le ft hand on the object you want to rotate. Using your right hand , slide your forefinger around in a sweeping motion from 12 o’clo ck to 3 o’clock. To reverse the rotation, move your forefing er from 3 o’clock to 12 o’clock. [...]

Edge swipes With edge swipes you can perform tasks such as changing sett ing s and finding or using apps. Right-edge swipe The right-edge swipe reve als the charms, which let you search, s hare, start apps, access devices, or change settings. ● Gently swipe your finger inward fro m the right edge o f the disp lay bezel onto the screen to display [...]

Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch b etween them quickly. ● Gently swipe your finger inwar d from the left edge of the displ ay b ezel to switch between recently-opened apps. ● Without lifting your fi nger, swi pe back toward the left edge to display all recently open ed apps. 36 Chapte[...]

Top-edge swipe and bottom-edge swipe The top-edge swipe o r bottom-edge swipe a llows you t o open a li st of apps available on you r computer. 1. Gently swipe fing er from the top edge o r the bot tom edge o f the display bezel o nto the scr een. 2. Tap All apps to view available apps. Using the digitizer p en (select models only) You can write wi[...]

Storing the pen To store the pen when you are not using it, insert the pen, tip first, into the pen holder on th e computer. NOTE: Wh en you insert the pen in the p en holder, be sur e that the end o f the pen fi ts pro perly in the pen holder. Using the on-screen keyboard You may want to enter data int o a data field. Th is may be requi red when y[...]

NOTE: Depending on the country or regio n, your keyboa rd may have di ff erent keys and keyboard functions than those di scussed in this section. Using Windows shortcut keys Windows provides shortcuts so t hat you can perform actions qui c kly. Press the Windows k ey alone or in combination wit h a specific ke y to perfo rm a design ated action. Id[...]

Hot key combination Description fn + f6 Decreases speaker volume. fn + f7 Increases speaker volume. fn + f8 Mutes the microphone. fn + f9 Decreases the screen brightness level. fn + f10 Increases the screen brightness level. fn + f11 On select models, turns the keyboard backlight on and off. NOTE: The keyboard backlight is turned on at the factory.[...]

Using keypads The computer includes an emb edded numeric keypad, a nd it also s upports an optional external numeric keypad, or an optional e xternal keyboa rd that includes a numeric keypad. Using the embedded numeric keypad Component Description (1) fn key Turns the embedded numeric keypad on a nd off when pressed in combination with the num lk k[...]

Turning th e embedd ed numeric keypad o n and off Press fn + num lk to turn on the embedded numeric key pad. Pres s fn + num lk again to turn off the keypad. NOTE: The embedded numeric keypad is turned off while an ex ternal key b oard or numeric keypad is connected t o the c omputer. Switching key functions on the embe dded numeric keypad You can [...]

5 Multimedia Your computer may include the fo llowing: ● Integrated speaker(s) ● Integrated microphone(s) ● Integrated front and rear webcams ● Preinstalled mult imedia softw are Audio On your HP computer, y ou can play music CDs, download and liste n to music, stream audio content from the web (including radio), record audio , or mix audio[...]

Connecting headphones and microphones You can connect wired headpho nes or headsets to the a udio-out ( headphon e)/audio-in (microphone ) jack on your computer. Many head sets with integrated microphone s are commercia lly available. To connect wireless headphones or he adsets to your c ompute r, follow the device man ufacturer's instructions[...]

Video Your HP computer is a powerful v ideo de vice that enables you to watch streaming video fro m your favorite websites and downl oad video and movies to watch o n you r computer without needing to connect to a ne twork. To enhance your viewin g enjoyme nt, use one of the video p orts o n the computer to connect an external moni tor, projector, [...]

● PC Screen only: View the screen image on the comput er only. ● Duplicate: View the screen image sim ultaneously on both the computer and the externa l device. ● Extend: View the screen image extend ed across both the computer and the external device. ● Second screen only: View the screen image on the extern al device only. Each time you p[...]

Each time you press fn + f4 , the display state changes. NOTE: For best results, especially if you choose the “Extend” o ption, adjust the screen resolutio n of the ex ternal device , as follows . From the Start s creen, type control panel , and then select Control Pa nel . Select Appearance and Personalization . Under Display , select Adjust s[...]

48 Chapter 5 Multimedi a[...]

6 Power management NOTE: A computer may have a power button or a power swi tch. The term power button is us ed throughout this gu ide to mean both typ es of p ower controls. Shutting down the computer CAUTION: Unsaved information is l ost when the computer sh uts down. The shutdown command closes all open prog rams, includin g the op erating system[...]

Setting power options Using power-saving states Sleep is ena bled at th e factory. When Sleep is initiated , the pow er lig hts blink and the screen clears. Your wo rk is saved to memory. CAUTION: To reduce the risk of possible audio and video degra dation, los s of audio or video playback functionality, or loss of information , do not initiate Sle[...]

● To reveal the percen tage of remai ning battery cha rge and the cu rrent power plan, on the Windows desktop, point over the pow er meter icon. ● To use P ower Opt ions, or to cha n ge the power plan, cl ick the po wer meter icon and select an item from the list. F rom the St art scree n, you can also type power options , and then select Power[...]

Finding additional bat tery information HP Support Assistant provide s the tools and informatio n about t he battery. To access battery information, select the HP Support Assistant a pp on the Start scree n, an d then select Battery and performance . ● Battery Check tool t o te st battery p erforman ce ● Information on calibration , power manag[...]

Identifying low battery l evels When a ba ttery that is the sole po wer source f or the comput er r eaches a low or critic al battery level, the followin g behavio r occurs: ● The battery light (sel ect models only) indicates a low or criti cal battery level. – or – ● The power meter icon in the n oti fication area shows a low or cr itical [...]

Connect the computer to exte rnal AC power unde r any of the foll owing conditions: ● When charging or calibrating a battery ● When installing or modifying system software ● When writin g informati on to a CD, a DVD, or a BD ( select mod els only) ● When running Disk Defragmente r ● When performing a backup or recovery When yo u connect t[...]

7 External cards and devices Using memory card readers Optional memory cards provid e secure data storage and convenien t data sharing. T hese cards are often used with digital media–e quipped cameras and PDAs as well as with other comput ers. To determine the memo ry card for mats that are su pported on your computer , see Getting to know your c[...]

Removing a memory card CAUTION: To reduce the risk of loss of dat a or an unresponsive system, u se the following procedure to safe ly rem ove the memory card. 1. Sa ve your inf ormation a nd close a ll programs as sociated with th e memory card. 2. Click the remove hardware icon o n the Windows desktop in the no tification area, at the far right o[...]

Inserting a smart card 1. Hold the card label-side up, and gently slide the card into the smart card reader until the car d is seated. 2. Follow the on-screen instructions for logging o n to the compu te r using the smart card PIN. Removing a smart card ▲ Grasp the edge of the smart card, and then pull i t out of th e s mart card reader. Using a [...]

Connecting a USB device CAUTION: To redu ce the risk of damage to a USB conne ctor, use minimal fo rce to connect t he device. ▲ Connect the USB cable for th e device to th e USB port. NOTE: The following illustration may look slightly diffe rent than you r computer. You will hear a soun d when the device has be en detected. NOTE: The f irst time[...]

1. Connect the device to the comp uter. 2. If you are connect ing a powered device, pl ug the device power cord into a grounded AC outl et. 3. Turn on the device. To disconnect an un powered exter nal device, turn off the device , and then disco nnect it from the computer. To disconn ect a powere d external devic e, turn off the device, disconn ect[...]

60 Chapter 7 Exter nal cards a nd devices[...]

8D r i v e s Handling drives CAUTION: Drives are fragile comp uter com pon ents that must be hand led wit h care. Refer to the following cautions before han dlin g driv es. Addit ional caut ions are included with the procedure s to which they apply. Observe these precautio ns: ● Before yo u move a comp uter that is connected to an exter nal har d[...]

complete . You m ay want to set it to run duri ng the nigh t or at anoth er time when you do not need access to your comput er. HP recommends defragmen ting your hard d rive at least once a mon th. You may set Disk Defragmenter to run on a monthly schedu le, but you can defragme nt yo ur computer manually at any time. To run D isk Defrag menter: 1.[...]

9 Security Protecting the computer Standard security features provide d by the Wind ows operating sy stem an d the non-Windows Computer S etup utili ty (BIOS) c a n protect your persona l setting s and data from a variety of risks. NOTE: Security solut ions are de signed to ac t as deterr ents. Thes e det errents may no t prevent a product fro m be[...]

● BIOS adminis trator and DriveLock pa sswords are set in Co mputer Setup and are managed by the system BIOS. ● Automatic DriveLock passwords are ena bled in Comp uter Setup. ● Windows passw ords are set only in the Windows operating system. ● If HP Spa reKey has been set u p pr eviousl y, and if you forget th e BIOS administrator password [...]

Setting passwords in Computer Setup Password Function BIOS administrator password* Pr otects access to Computer Setup. NOTE: If features have been enabled to prevent removin g the BIOS administrator password, you may not be able to remove it until those features have been disabled. DriveLock master password* Protec ts access to the internal hard dr[...]

3. Use a pointing device, arrow ke ys, or to uch scree n to select Security > Change Password , and then follow the on-screen instructions. 4. When prompted, type y our current password. 5. When prompted, type your new password again to confirm. 6. To save your changes and ex it Computer Setup , click the Save icon in the lower-left corner of th[...]

NOTE: A BIOS Administrato r password must be set befo re you can access th e Drive Lock fea tures. To apply DriveLock pro tection to an intern al hard drive, a user password and a master password must be se t in Comput er Setup. N ote the following co nsideration s about using DriveLock protecti on: ● After DriveLo ck protection is applied to a h[...]

Entering a DriveLock password Be sure that the hard drive is inserted into the compu ter (not into an option al docking device o r external MultiBay). At the DriveLock Password prompt, typ e your us er or maste r passwor d (using th e same kin d of keys you used to set the password), and then follow the on-screen in st ructions. After 2 inc orrect [...]

Removing DriveLock protection To remove DriveLock protection i n Comput er Setup, f ollow these steps: 1. Turn on or restart the computer , and then press esc or hold down the volume button wh ile the “Hold the Volume Dow n button to en ter the BIO S Startup Menu” m e ssage is d isplayed at the bottom of the screen. 2. Press or tap f10 to enter[...]

6. Read the warning. To continue, select YES . 7. To save your changes and ex it Computer Setup , click the Save icon and then follow the o n- screen instruct ions. – or – Select Main > Save Changes and Exi t , and then follow the on -screen instructions. Removing Automatic DriveLock protection To remove DriveLock protection i n Comput er Se[...]

● Host-based firewalls—S oftware th at protec ts only th e computer i t is installed on. ● Network-ba sed firewalls—In stalled bet ween your DSL or c able mod em and your home network to protect all the comp uters on t he network. When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a[...]

72 Chapter 9 Security[...]

10 Maintenance Cleaning your computer Use the following product s to safely clean your computer: ● Dimethyl ben zyl ammonium chloride 0.3 percen t maximum conce ntra tion (for example, disposable wipes, whi ch com e in a variety of brands). ● Alcohol-free glass -cleaning fluid ● Water with mild soap solu tion ● Dry microfibe r cleaning c lo[...]

Cleaning the TouchPad, keyboard, or mouse WARNING! To reduce the risk o f electric shock or da mage to internal c omp onents, do not use a vacuum cleaner attach ment to cl ean the keyboard. A va cuum clean er can deposit househo ld debris on the keyboard surface. CAUTION: To prevent damage to inte rnal components, do not allow liq uids to drip b et[...]

11 Backup and recovery To prote ct your inf orma tion, use Windows backup and restore uti lities to back up individual file s and folders, back up y our entire hard driv e, create system repair m edia (select models only) by using th e installed optical drive (se lect models o nly) or an optional ext ernal optical drive, or create system restore po[...]

To recover your infor mation using Automatic Repair, follow thes e steps: CAUTION: Some Startup Repa ir options will complete ly erase and reformat the hard drive. All files you have created and an y softwar e installed on the computer are perman ently removed. When reformatting is complete, the re covery proc ess restores the operating system, as [...]

Using Windows operat ing system media ( purchased separately) To order a Windows operati ng syst em DVD, co ntact support. See t he Worldwide T elephone Numbers booklet included with the comput er. You can also find contact i nfo rmation fr om the HP website . Go to http://www.hp.com/ support , select your country or region, and foll ow the on-scre[...]

Using Windows Refres h or Windows Reset When your computer is not workin g properly and you nee d to rega in system stability, the Windows Refresh option allows y ou to start fresh an d keep what is impor tan t to you . The Windows Reset option al lows you to perform detailed reforma tting of your computer, or remove personal information before you[...]

12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS ) , contro ls c ommunicatio n between all the inpu t and output devices on the system (such as d isk drives, display, keyboard, mouse, and printer). Computer Setup includes setting s for the t ypes of de[...]

– or – Select Main > Ignore Changes and Exit , and then follow th e on-screen instructions. ● To save your changes an d exit Computer Setup menu s: Click the Save icon in the low er-right corner of the screen, and then follow the on-screen instructions. – or – Select Main > Save Changes and Exi t , and then follow the on -screen ins[...]

Updating the BIOS Updated versions of the BIOS may be avail able on the HP we bsite . Most BIOS update s on the HP websi te are packag ed in compressed files called SoftPaqs . Some download packages co ntain a file named Readme.txt, which c ontai ns information regarding installing and troubleshooting the file. Determining the BIOS version To deter[...]

NOTE: If you con nect yo ur co mputer to a network, con sult the network administrator before installing any software updates, e speciall y system BIOS updates . BIOS installation procedures var y. Follow any i nstructions that are revealed on the scr een after the download is comp lete. If no instructions are revealed, follow t hese ste ps: 1. Fro[...]

● To set a new boot order that the computer us es each time it is turned on, by changing the boot order in Computer Setup. ● To dynamically c hoose the boot device, by pressing es c or the vo lume down butt on while the “Hold the Volume Dow n button to en ter the BIO S Startup Menu” m e ssage is d isplayed at the bottom of the screen, and t[...]

Setting a MultiBoot Express prompt To star t Compute r Setup and set t h e computer to display the MultiBoot startup l ocation menu each time the comput er is start ed or rest arted, follow these ste ps: 1. Turn on or restart the comput er, and then quickly press the esc key or hold down the volume down button while the “Hold the Volume Down butt[...]

a. Connected USB drive NOTE: To downlo ad the HP P C Hardwa re Diagno stics (UEF I) tool t o a USB drive, see Downloadin g HP PC Hardwa re Diag nostics (UEF I) to a USB device on page 85 . b. Hard d rive c. BIOS 3. When the diagnostic tool opens, u se the keyboard arrow keys or the touch screen to select th e type of d iagnostic test yo u want to r[...]

86 Chapter 12 Computer S etup (BIOS ), MultiBoot, and HP PC Hard ware Diagnostics (UEFI)[...]

13 Support Contacting support If the informa tion provided in this user guide or HP Support As sistant does not addre ss your questions, you can contact sup port. Fo r U.S. support, go to http://www.hp.com/ go/contactHP . For worldwide supp ort, go to http://welcome.hp.com/ cou ntry/us/e n/wwcon tact_us.htm l . Here y ou can: ● Chat online wi th [...]

Labels The labels affixed to the comput er provide info rmation you may need when you troubles hoot system problems or travel interna tionally with the computer: IMPORTANT: All labels descr ibed in this section wi ll be locat ed on the bot tom of the keyboard or the edge of the tablet. ● Service label—Provides importa nt information to identify[...]

14 Specifications ● Input power ● Operating environment Input power The power information in this sec tio n may be helpful if you pla n to travel intern ationally with the computer. The computer operates on DC powe r, which can be su pplied by an AC or a DC powe r source. The AC power source must be rated at 1 00–240 V, 50–60 H z. Although [...]

90 Chapter 14 Specif ications[...]

A Traveling with the computer For best r esults, follow these tra veling and shipping tips: ● Prepare the computer for traveling or ship ping: ◦ Back up you r informatio n. ◦ Remove all discs and all ext ernal media cards, such as memory c ards. CAUTION: To redu ce the risk of damage to the compu ter, damage to a drive , or loss of informatio[...]

92 Appendix A Traveling with the compu ter[...]

B Troubleshooting Troubleshooting resources ● Access website links and a dditional inform ation about the compu ter through HP Support Assistant. To access H P Support Assistant, from the Start scree n, select th e HP Support Assistant app. NOTE: Some checkup and repair tools re quire an In ternet connectio n. H P also provides additional tools t[...]

change these and oth er power settings, right -click the Battery icon on th e Windows de sktop in the notifi cation a rea, at th e far right of the tas kbar, and th e n click Preferences . ● The computer may not be set to d isplay the image on the compute r screen. To transfer the image to the computer screen, pre ss fn + f4 . On most models, whe[...]

● Be sure th at the device, especially if it is older, is c ompatib le with the operating system. ● Be sure th at the c orrect dr ive rs are instal led and updated. The wireless network c onnection is not working If a wireless network connection i s not working as ex pected, fo llow these su ggestions: ● To enable or disable a wi reless or wi[...]

NOTE: When using both displays, the DVD image will no t appear on any displ ay designated as the secondary display. The process of burning a disc does not begin, or it stops befor e completion ● Be sure th at all other programs a re closed. ● Turn off Sleep mode. ● Be sure th at you are using the right kind of disc for y our driv e. ● Be su[...]

C Electrostatic discharge Electrostatic discharge is the re lease of static electricity wh en two objects come into contact—for example, the shock you recei ve w hen you walk across the carpet an d touch a metal door knob. A dischar ge of stat ic electri city from fingers or othe r electro static conductors may damage electronic componen ts. To p[...]

98 Appendix C Electrostatic discharge[...]

Index Symbols/Numerics 2-finger pinch zoom T ouchPad gesture 27 A AC adapter, testing 54 administrator password 64 airport security devices 61 alignment post con nectors, identifying 6 alignment posts, iden tifying 9 ambient light sensor, i dentifying 8 antivirus sof tware 70 audio fu nctions, checking 44 audio-in (microphone) jack, identifying 13 [...]

H hard drive external 59 hard drive recovery 76 headphone (audio-o ut) jack 13 headphones a nd microphones, connecting 44 Hibernation exiting 50 initiating 50 high-defini tion d evices, connecting 47 hot keys adjusting volume 39, 40 decrease screen brightness 40 decreasing speaker so und 4 0 description 39 increase screen brightness 40 increasing s[...]

power connector, identifying 7, 14 power keyboard identifying 9 releasing th e tablet 15 power switch 49 power switch, identifying 6 power-saving states 50 product name and number, computer 88 public WLAN connection 20 R readable media 50 recovery 78 recovery partition 76 refresh 7 8 regulatory information regulatory label 88 wireless certification[...]

Windows Refresh 78 Reset 78 Windows button, identifying 8 Windows key, identifying 12 Windows operating system DVD 77 wireless button 17 wireless certification label 88 wireless controls button 17 operating system 17 wireless key, identifying 40 wireless light 11, 17 wireless network (WLAN) connecting 20 corporate WLAN connection 20 equipment neede[...]