HP PROLIANT ML330 G6 manual

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Table of contents for the manual

  • Page 1

    HP Pr oL ia nt ML3 3 0 G6 S er v er Us er Gui de Part Number 5343 05 - 002 March 2010 (Sec ond Edition)[...]

  • Page 2

    © Copyright 2009, 2010 Hewlett - Packard D evel opm ent C omp any, L .P. The info rmation contai ned herein is su bject to chan ge w ithou t not ice. Th e only war ranti es f or H P produ cts and servi ces ar e set forth in the expr ess warran ty st atem ents accom panying such produ cts and serv ices. Noth ing herein should be const rue d as con [...]

  • Page 3

    C ontents Component identification ............................................................................................................... 7 Front panel components ................................................................................................................................ 7 Front panel LEDs and bu ttons .................[...]

  • Page 4

    Introd ucti on ............................................................................................................................................... 35 Proces sor opti on ......................................................................................................................................... 35 Memory option s ............[...]

  • Page 5

    Erase Utility ..................................................................................................................................... 89 Stor ageWorks li brary and tape too ls .................................................................................................. 90 HP Syste ms Insight Manager ..............................[...]

  • Page 6

    Japanese n otice ....................................................................................................................................... 116 BSMI notice ............................................................................................................................................. 116 Korean n oti ce ...................[...]

  • Page 7

    Compo nent identifi cation 7 C omponent ide ntif icati on F ront pane l components Item Description 1 Optic al drive 2 USB conne ctors (2) 3 Standard h ard driv e bays (4) 4 Expansion hard driv e bays (4) 5 Media bays ( 2)[...]

  • Page 8

    Compone nt ident ifica tion 8 F ront pane l LEDs and buttons Item Description Status 1 System health LED Green = System health is norma l. Amber = Syst em healt h is degra ded. To identify the compo nent in a degraded sta te, see " System board LEDs (on pag e 13 )." Red = System health is cri tica l. To id entify the compone nt in a criti[...]

  • Page 9

    Compone nt ident ifica tion 9 R ear panel component s Item Description 1 Dedicat ed iLO 2 manageme nt p ort (o ptiona l) 2 Serial conn ector 3 10/100/1000 N IC 2 conn ector 4 10/100/10 00 N IC 1 connec tor/shared iLO 2 manageme nt po rt 5 Mouse connec tor 6 Power s upply 1 7 Power suppl y blank 8 Slot 1 PCI - X* 9 Slot 2 PCI - X* 10 Slot 3 PCI e1 x[...]

  • Page 10

    Compone nt ident ifica tion 10 *Slots 1 an d 2 are avai lable o nly wh en an opti onal PC I - X extender board i s instal led. R ear panel LEDs and buttons Item Description Status 1 UID button /LED Blue = Activated Flashing = System is being managed remotely . Off = Deactivate d 2 NIC/iLO 2 activity Green or flashing green = Activity exists. Off = [...]

  • Page 11

    Compone nt ident ifica tion 11 S ystem board components For this server, some system bo ard slots and c onnectors are reserved. Item Description 1 Hard driv e backplane connec tors (2) 2 Interna l USB conne ctor 3 Redundan t power sup ply conne ctor 4 Front panel con nector 5 Reserved 6 SATA connectors 1 - 4 (hard driv e) 7 Hard drive LED c onnecto[...]

  • Page 12

    Compone nt ident ifica tion 12 Item Description 23 System power connector 24 Fan 1 co nnector 25 Fan 1.5 or 2 conne ctor 26 Fan 3 co nnector 27 Reserved 28 Processor soc ket 1 (populated) 29 Battery 30 Reserved 31 Power conn ecto r 32 Front USB con nector * The server supports one optical dri ve that can be c onnected to eith er SATA connector 5 or[...]

  • Page 13

    Compone nt ident ifica tion 13 N MI functionali ty An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debug mecha ni sms. Crash dump log analysis is an essential part of diagnosing reliability problems, such as hangs in operating system s, device dri vers, and applic ations. M[...]

  • Page 14

    Compone nt ident ifica tion 14 Item LED description Status 4 Overtem perature Am ber = Syst em has re ached a cautionary o r critical temperature level. Off = Norma l 5 Fan 1 fai lure Amber = Fan has fa iled o r is missin g. Off = Norma l 6 Fan 1.5 or 2 fai lure Amber = Fa n has fail ed or is missing. Off = Norma l 7 DIMM fail ure (1 - 9) Amb er = [...]

  • Page 15

    Compone nt ident ifica tion 15 System LE D and Colo r Internal Health LED C olor Status Red The server has detected a hardware critical tempera ture level. Fan modul e (amber) Red The minimu m fan req uireme nts are not b eing met i n one or more of the fan modules. On e or more fans have f ailed or are missing. Power suppl y (amber) Red One or mor[...]

  • Page 16

    Compone nt ident ifica tion 16 The memory sub system may b e populated wit h either RDIMMs or UDIMMs, but m ixing the two types is no t supported. To determine DIMM characteristics, use the label attached to the DIMM and the fo llowing illustration and table. Item Description Definition 1 Size — 2 Rank 1R = Single- rank 2R = Dual - rank 4R = Quad[...]

  • Page 17

    Comp onent ident ifica tion 17 S AS and SATA devic e numbers • Standard configuration • Optional configuration with hard drive expansion cage[...]

  • Page 18

    Compone nt ident ifica tion 18 H ot - plug SATA or SAS hard dr ive LEDs Item LED description Status 1 Fault/UID status Amber = Drive f ailure Flashi ng amber = F ault - process activit y Blue = U nit ident ificat ion is act ive Off = No fa ult - pr ocess activity 2 Online/Activity status Green = Drive act ivity Flashin g green = H igh ac tivity on [...]

  • Page 19

    Compone nt ident ifica tion 19 F an locatio ns • Standard fan configuration • Redu ndant fan conf iguration[...]

  • Page 20

    Opera tions 20 O per atio ns P ower up th e server To power up t he server, pres s the Power On/Standby bu tton. P ower down the server WARNING: To reduce the risk of p ersonal inju ry, electric shock, or damage to the equipmen t, remove the power c ord to remo ve power from the server. The f ront panel Po wer On/Standby button does not completely [...]

  • Page 21

    Opera tions 21 2. Using the key pr ovided with t he server, unloc k the bezel. 3. Remove the bez el, as neede d. E xtend the ser ver from the r ack NOT E: If the optional cable management arm option is installed, you can extend the server without powering down the serve r or disconnecting peripheral cables and power cord s. These steps are only nec[...]

  • Page 22

    Opera tions 22 3. Loosen th e access panel sc rews. 4. Slide the ac cess panel back about 1.5 cm (0.5 in). 5. Lift and r emove the access pa nel. CAUTION: For pr oper cooling, do not operate the server without the access panel, baffles, expansion slot covers, hard driv es, or blanks installed. I nstall the acc ess panel 1. Place t he access panel o[...]

  • Page 23

    Opera tions 23 o Open or remo ve the tower bezel, as need ed (" Open or rem ove the tower bezel " o n page 20 ). o Extend the serve r from the rack (on page 21 ). 3. Remove the ac cess panel (on page 21 ). 4. Remove the air baffle (on page 22 ). 5. Press and h old the release bu tton. 6. Remove the partition. R emove the media bay blank 1[...]

  • Page 24

    Opera tions 24 3. Remove the media bay blank. R emove a b ezel blank 1. Power do wn the server (on page 20 ). 2. Remove the fr ont bezel (" Open o r remove the tower b ezel " on page 20 ). 3. Remove a bezel bl ank. R emove the p rocessor b oard 1. Power do wn the server (on page 20 ). 2. Do one of the foll owing: o Open or remo ve the tow[...]

  • Page 25

    Opera tions 25 7. Using a T - 15 Torx screwd river, rem ove the screws secur ing the processo r board. 8. Remove the pro cessor boar d. 9. Using the wr ench provided i n the kit, remo ve the mezzanine suppo rt stand - offs. 10. Remove the metal plate. I nstall the pro cessor boar d 1. Power do wn the server (on page 20 ). 2. Do one of the foll owin[...]

  • Page 26

    Opera tions 26 6. Using a T - 15 Torx screwd river, rem ove the seven screws on the system boa rd. Save the screws. 7. Using the wr ench provided i n the kit, insta ll the seven mezzanine base st and - offs. 8. Install the metal plate on the mezzanine base stand - offs.[...]

  • Page 27

    Opera tions 27 9. Using the wrench from the kit, install the mezzanine support stand - offs. 10. Install the processor board. 11. Using the sc rews removed fr om the system boa rd, secure th e processor bo ard.[...]

  • Page 28

    Setup 28 Se tup O ptional insta llation services Delivered by exp erienced, c ertified engin eers, HP Care Pac k services help you keep your ser vers up and running with suppor t packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level[...]

  • Page 29

    Setup 29 • Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. • Leave a minimum clearance o f 76.2 cm (30 in) behind the rack. • Leave a minimum clearance o f 121.9 cm (48 in) from t he back of the rack to the b ack of another rack or row of racks. HP servers draw in cool air through the front door and expel warm air through t[...]

  • Page 30

    Setup 30 P ower require ments Installation of this equipment must comply with lo cal and regional ele ctrical regulations governing t he installation of information technology equipment by licensed electrici ans. This equipment is designed to operate in in stallations c overed by NFPA 70, 19 99 Edition (National Electric Code) and NFPA - 75, 19 92 [...]

  • Page 31

    Setup 31 WARNING: To redu ce the risk of personal injury or damage to the equipment, be sure that: • The leveling ja cks are extended to the floor. • The full weight of the rack rests on the levelin g jacks. • The stabilizing feet are attached to the rack if it is a single - rack installation. • The racks are coupled together in multiple - [...]

  • Page 32

    Setup 32 WARNING: To redu ce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ - 45 connecto rs. 2. Connec t the po wer cord to the rear of t he server. 3. Conn ect the power c ord to the AC power sour ce. WARNING: To reduce the risk of el ectric shock o r damage to the equi[...]

  • Page 33

    Setup 33 3. Attach the straps to the tray. 4. Place the server on the tray, and then s ecure the server to the tray . CAUTION: To prevent dam age to equipment, do not place the monitor on a rack - mo u nted server. The rack enabling k it supports only the serve r. 5. Slide the tray fully into the rack, and then tighten the thumbscrews.[...]

  • Page 34

    Setup 34 6. Slide the locking bracket forward, and then tighten the thumb scr ews. I nstalling th e operating s ystem To operate properly, the server must have a supported operating system. For the latest information on supported operatin g system s, refer to the HP web site ( http://www.hp.c om/go/supportos ). Two methods are available to install [...]

  • Page 35

    Hardware options i nstallation 35 H ar d w ar e options installati on I ntroduction If more than one option is b eing installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of p ersonal inju ry from hot surfaces, allow the drives and t[...]

  • Page 36

    Hardwa re options i nstallation 36 IMPO RTANT: W hen installing the heats ink, align the guide pins on the proces sor retention bracket with the alignment holes in the he atsin k. IMPO RTANT: P rocessor so cket 1 must always be po pulated. If processor so cket 1 is empty, the server does not p ower up. NOT E: Do not disc ard the processor pr otecti[...]

  • Page 37

    Hardware options i nstallation 37 13. Remove the pro cessor soc ket protec tive cover. IMPO RTANT: Be su re the pro cessor remai ns inside the proc essor install ation tool. 14. If the processor has separated from the installation to ol, carefully re - insert the proce ssor in the tool.[...]

  • Page 38

    Hardware options i nstallation 38 15. Align the processor installation tool with the socket and install the processor. 16. Press down firmly until the processor installation tool clicks and separa tes from the processo r, and then remove the processor installat ion tool.[...]

  • Page 39

    Hardware options i nstallation 39 17. Close the processor soc ket retaining bracket and the processor retaining latch. 18. Remove the heat sink protect ive cover. 19. Install the heatsink.[...]

  • Page 40

    Hardware options i nstallation 40 Be sure the airflow arrow on t he heatsink points toward the re ar of the server. 20. (Optional) To o ptimize performance, install DIMMs into the processor 2 DIMM s lots (" Installing DIMMs " on page 47 ). For the lo cation of the processor 2 DIM M slots, see " Sys tem board components (on page 11 ).[...]

  • Page 41

    Hardware options i nstallation 41 M emory subsystem arc hitecture The memory sub system in thi s server is divided into c h annels. Each processor supports three channels, and each channel supports three D IMM slots, as shown in the following table. Channel Slot Slot number 1 G D A 1 2 3 2 H E B 4 5 6 3 I F C 7 8 9 This multi - channel architecture[...]

  • Page 42

    Hardware options i nstallation 42 Advanced Memory Protection op ti ons are configu red in RBSU. If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mo de. For more information, see " HP ROM - Based Setup Utility (on page 85 )." For the latest m emory configuration information, s[...]

  • Page 43

    Hardware options i nstallation 43 Advanced ECC provides additional protecti on over Standard ECC because it is possible to correct certain memory errors that would otherw ise be uncorrected and result in a server failure. The serve r provides notification that correctable error events have exceeded a pre - defined threshold rate . M irrored me mory[...]

  • Page 44

    Hardware opt io ns installation 44 Populated slots (per channel) Rank Spe eds supported (MHz) 1 Single - or dual - rank 1333, 1 066 1 Quad - rank 1066 2 Single - or dual - rank 1066 3 Sin gle- or dual - rank 800 Advan ced ECC po pu latio n gu idel ine s For Advanced ECC mode configurations, observe the following guidelines: • Observe the general [...]

  • Page 45

    Hardware options i nstallation 45 o Next: D and E o Last: G and H o Do not populate slots C, F, or I. • UDIMM o F irst: A and B o Last: D and E o Do not populate slots C, F, G, H, or I. After installing the DIMMs, use RB SU to configure t he system for Lockst ep memory suppo rt (" Configuring lockstep mem ory " on page 87 ). Multi - pr [...]

  • Page 46

    Hardware options i nstallation 46 o First: A and B o Next: D and E o Last: G and H o Do not populate slots C, F, or I. • UDIMM o First: A and B o Last: D and E o Do not populate slots C, F, G, H, or I. After installing the DIMMs, use RB SU to configure the system for Mirrored Me mory support (" Configuring mirrored memory " on page 86 )[...]

  • Page 47

    Hardware options i nstallation 47 o Next: D, E, and F o Last: G, H, and I • UDIMM o First: A, B , and C o Last: D, E, and F o Do not populate slots G, H, and I. After installing the DIMMs, use RB SU to configure t he system for onli ne spare memory su pport (" Configuring online spare memory " on page 87 ). Multi - pr ocessor Online Spa[...]

  • Page 48

    Hardware options i nstallation 48 6. Install the DIMM. 7. Install the air baffle. 8. Install t he access panel (on page 22 ). 9. Do one of the foll owing: o Close or i nstall the tower bezel, as n eede d. o Slide the server back into the rack. 10. Power u p the server (on page 20 ). After installing DIMMs, configure the AMP mode in RBSU (" HP [...]

  • Page 49

    Hardware options i nstallation 49 CAUTION: Always install either a hot - plug power supply or a power supply blank into each bay to maintain proper airflow and cooling in the server. Improper airflow can lead to thermal damage. P ower supp ly configura tion CAUTION: All p ower supplies i nstalled in the server m ust have the same ou tput power capa[...]

  • Page 50

    Hardware options i nstallation 50 2. Remove the po wer supply bl ank. WARNING: To redu ce the risk of electric shock or damage to the equipment, do not connect AC power co rds to uninstall ed power supplies. 3. Slide the power supply into the power s upply bay until the release /lock lever cli cks, securing the power supply. 4. Conn ect the power c[...]

  • Page 51

    Hardware options i nstallation 51 o Open or remo ve the tower bezel, as need ed (" Open or rem ove the tower bezel " o n page 20 ). o Extend the serve r from the rack (on page 21 ). 3. Remove the ac cess panel (on page 21 ). 4. Remove the air baffle (on page 22 ). 5. Remove the fa n from fan bay 1.5. 6. Install the removed fan in fan bay [...]

  • Page 52

    Hardware options insta lla tion 52 12. Install t he access panel (on page 22 ). 13. Do one of the foll owing: o Close or i nstall the tower bezel, as n eeded. o Slide the server back into the rack. 14. Power u p the server (on page 20 ). S AS or SATA hard drive option CAUTION: For pr oper cooling, do not operate the server without the access panel,[...]

  • Page 53

    Hardware options i nstallation 53 3. Install the hard drive. 4. Determine th e status of the d rive by observing th e drive LEDs (" Hot - plug SATA or SAS hard drive LEDs " on page 18 ). 5. Resume no rmal server oper ations. E xpansion har d drive cage option (hot - plug) To install the component: 1. Power do wn the server (on page 20 ). [...]

  • Page 54

    Hardware options i nstallation 54 5. Using a T - 15 Torx screwdriver, remove the hard driv e cage blank. 6. Install the expansion hard drive cage . 7. Connect the fo llowing cables to the expansion hard drive cage. a. SATA controller cable b. Hard drive data cable c. An available power cable[...]

  • Page 55

    Hardware options i nstallation 55 The server is not show n for clarity. 8. Do one of the foll owing: o If using a SATA/SAS RAID controller, install the controll er (" Installing expans ion boards " on page 64 ). o If using SATA ca bles, connec t the cables to the system boa rd, and then pro ceed to step 10. 9. Connect the SATA controller [...]

  • Page 56

    Hardware options i nstallation 56 4. Remove the air baffle (on page 22 ). 5. Using a T - 15 Torx screwdriver, remove the hard driv e cage blank. CAUTION: To prevent improper co oling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 6. Using four of the surplus T - 15 screws loc ated on [...]

  • Page 57

    Hardware options i nstallation 57 Be sure to thread the cables through the re ar of the non - hot - plug expansion cage into the server. 9. Connect the cables to the SATA connectors 1 - 4 on the system board (" System boar d components " on page 11 ). 10. Install the air baffle. 11. Install t he access panel (on page 22 ). 12. Do one of t[...]

  • Page 58

    Hardware options i nstallation 58 I dentifying gui de screws When installing drives in the re movable media bay, guide sc rews must be in stalled so that the d rives align cor rectly in the dri ve cage. HP has provided extra guide screws, located behind the si de access panel. Dependin g on the optio n, use 5.25 M3 metric screws or HD 6- 32 shi ppi[...]

  • Page 59

    Hardware options i nstallation 59 6. Install the guide screws on the optical drive. 7. Install the optical drive. 8. Connect the power c able to the rear of the drive. 9. Connect the opti cal drive cable to the rear of the optical drive and to the SATA connector on the system board.[...]

  • Page 60

    Hardware options i nstallation 60 10. Remove the applicable bezel blank from th e bezel (" Remove a bezel blank " on page 24 ). 11. Install t he access panel (on page 22 ). 12. Do one of the foll owing: o Close or install the tower bezel, as needed. o Slide the server back into the rack. 13. Power u p the server (on page 20 ). U SB tap e [...]

  • Page 61

    Hardware options i nstallation 61 7. Install the tape drive. 8. Connect the power c able to the rear of the drive. 9. Connect the USB tape drive cable to the rear of the drive and to the USB tape drive connector on the system board. 10. Remove the applicable bezel blank from th e bezel (" Remove a bezel blank " on page 24 ). 11. Install t[...]

  • Page 62

    Hardware options i nstallation 62 To install the component: 1. Power do wn the server (on page 20 ). 2. Do one of the foll owing: o Unlock an d remove the bezel (" Open or remove the tower bezel " on page 20 ). o Extend the serve r from the rack (on page 21 ). 3. Remove the ac cess panel (on page 21 ). 4. Remove the applicable media bay b[...]

  • Page 63

    Hardware options i nstallation 63 10. Connect the tape drive cable to the rear of the drive and to the SAS controller. 11. Remove the app licable bez el blanks from the bezel (" Remove a bezel blank " on page 24 ). 12. Install t he access panel (on page 22 ). 13. Do one of the foll o wing: o Close or i nstall the tower bezel, as n eeded. [...]

  • Page 64

    Hardware options i nstallation 64 3. Remove the ac cess panel (on page 21 ). 4. Open the slot cover retainer. 5. Remove the slo t cover. CAUTION: To pr event improper cooling and thermal damage, do not operate the server unless all PCI slots have either an e xpansion slot cover or an expa nsion board installed. I nstall ing e xpansi on bo ards CAUT[...]

  • Page 65

    Hardware options i nstallation 65 o Extend the serve r from the rack (on page 21 ). 3. Remove the ac cess panel (on page 21 ). 4. Remove the ex pansion slot cover (" Removing the expansion slot cover " on page 63 ). 5. Install the expansion board, and then press firmly to s eat the board in the connector. 6. Close t he slot cover reta ine[...]

  • Page 66

    Hardware options i nstallation 66 7. Remove the protectiv e film from the PCI - X expansion cage bracket. 8. Disconnect the power cable fro m the extender board. 9. Using a T - 10 Torx screwd river, rem ove the six screws sec uring the extender board, and then remo ve the extender board from the PCI - X expansion cage bracket. 10. Remove fan 3. 11.[...]

  • Page 67

    Hardware options i nstallation 67 12. Conn ect the power extender cables, provided in the o ption kit, to the power c ables in the server. For clarity, the following illu stration includes cabling onl y. 13. Inst all the riser board in expansion slot 5. 14. Connect the mini - SAS data cable to the extender board and to the riser board. 15. (Optiona[...]

  • Page 68

    Hardware options i nstallation 68 19. Do one of the foll owing: o Close or i nstall the tower bezel, as n eeded. o Slide the server back into the rack. 20. Connect all power cords to the serv er. 21. Conn ect power co rds to the power sour ce. 22. Power u p the server (on page 20 ). S torage controller option IMPO RTANT: F or additional installatio[...]

  • Page 69

    Hardwar e options i nstallation 69 IMPO RTANT: The batter y pack might have a low charge when installed. In this case, a PO ST error message is displayed when the server is powered up, indicating that the battery pack is temporarily disabled. No action is necessary on your part. The internal circuitry automatically recharges the batteries and enabl[...]

  • Page 70

    Hardware options i nstallation 70 7. Connect the c abl e to the cache module. 8. Install the battery pack. 9. Route the cable. 10. Install t he access panel (on page 22 ). 11. Do one of the following: o Close or i nstall the tower bezel, as n eeded. o Slide the server back into the rack. 12. Power u p the server (on page 20 ). F BWC module and capa[...]

  • Page 71

    Hardware options i nstallation 71 To install the component: 1. Back up all data. 2. Close all applicati ons. 3. Power do wn the server (on page 20 ). CAUTION: In system s that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system doe[...]

  • Page 72

    Hardware options i nstallation 72 8. Install the capacitor pack. 9. Route the cable. 10. Install t he access panel (on page 22 ). 11. Do one of the foll owing: o Close or i nstall the tower bezel, as n eeded. o Slide the server back into the rack. 12. Power u p the server (on page 20 ). S AS controller option To install the component: 1. Power do w[...]

  • Page 73

    Hardware options i nstallation 73 D edicated i LO 2 port module option To install the component: 1. Power do wn the server (on page 20 ). 2. Do one of the foll owing: o Open or remo ve the tower bezel, as need ed (" Open or rem ove the tower bezel " o n page 20 ). o Extend the serve r from the rack (on page 21 ). 3. Remove the ac cess pa [...]

  • Page 74

    Hardware options i nstallation 74 6. Using a T - 15 Torx screwd river, sec ure the dedica ted iLO 2 management port module. 7. Install the access panel. 8. Do one of the foll owing: o Close or install th e tower bezel, as needed. o Slide the server back into the rack. 9. Connect a network c able to the module, as needed. 10. Power u p the server (o[...]

  • Page 75

    Hardware options i nstallation 75 • When installing or replacing hardw are, HP service providers cannot enable the TPM or the encryption technology. For security reas ons, only the customer can enable thes e features. • When returning a syste m board for service rep lacement, do not remove the TP M from the system board. When requested, HP Serv[...]

  • Page 76

    Hardware options i nstallation 76 7. Install the TPM board. Press down on the connec tor to se at the board (" System board components " on page 11 ). 8. Install the TPM security rive t by pres sing the rivet firmly into the system board. 9. Install the processor board, if removed (" Install the processor board " on page 25 ). 1[...]

  • Page 77

    Hardware opti on s installation 77 key/password is r equired to ent er Recovery Mode af ter BitLoc ker™ detects a possi ble com promise of system integrit y. To help ensur e maximum secu rity, observe the f ollowing gui delines when retai ning the recovery key/password: • Always store the rec overy key/pa ssword in mu ltiple locatio ns. • Alw[...]

  • Page 78

    Cablin g 78 C abling N on - hot - plug SATA hard dri ve cabling Item Description 1 Media bay 11 2 Media bay 10 3 Media bay 9 4 Hard driv e bay (hard d rives 1 - 4) 5 Hard driv e bay (hard d rives 5 - 8)[...]

  • Page 79

    Cablin g 79 N on - hot - plug SATA/SAS hard dr ive cabling Item Description 1 Media bay 11 2 Media bay 10 3 Media bay 9 4 Hard driv e bay (hard d rives 1 - 4) H ot - plug SATA/ SAS hard drive cabling Item Description 1 Media bay 11 2 Media bay 10[...]

  • Page 80

    Cablin g 80 Item Description 3 Media bay 9 4 Hard driv e bay (hard d rives 1 - 4) N on - hot - plug hard dri ve single power cabling The hard drive backplane uses the 4 - pin power connectors. When connecting SATA hard drives, be sure to use the black S ATA power connectors. Item Description 1 Media bay 11 2 Media bay 10 3 Hard driv e bay (hard d r[...]

  • Page 81

    Cablin g 81 H ot - plug hard dr ive sing le power cabling The hard drive backplane uses the 4 - pin power connectors. When connecting SATA hard drives, be sure to use the black S ATA power connectors. Item Description 1 Media bay 11 2 Media bay 10 3 Hard driv e bay (hard d rives 1 - 4) 4 Power suppl y 5 4- pin power con nector (P14) 6 4- pin power [...]

  • Page 82

    Cablin g 82 N on - hot - plug hard dri ve redundant power cabling The hard drive backplane uses the 4 - pin power connectors. When connecting SATA har d drives, be sure to u se the black SATA power co nnectors. Item Description 1 Media bay 11 2 Media bay 10 3 Media bay 9 4 Hard driv e bay (hard d rives 1 - 4) 5 Hard driv e bay (hard d rives 5 - 8) [...]

  • Page 83

    Cablin g 83 H ot - plug hard dr ive redundant powe r cabling The hard drive backplane uses the 4 - pin power connectors. When connecting SATA hard drives, be sure to use the black S ATA power connectors. Item Description 1 Media bay 11 2 Media bay 10 3 Media bay 9 4 Hard driv e bay (hard d rives 1 - 4) 5 Hard driv e bay (hard d rives 5 - 8) 6 Power[...]

  • Page 84

    Configuration and u tilities 84 C onfi gur ati on and utilities C onfiguration tools S martStart software SmartStart is a collection of software that optimizes single - server setu p, providin g a simple and c onsistent way to deploy server configuration. SmartStart has been tested on many ProLiant server products, resulting in proven, reliable con[...]

  • Page 85

    Configuration and u tilities 85 variables to determine the configuration and then writes the results to an editable script file. This file can then be deployed ac ross multi ple servers with simil ar hardware and so ftware co mponents. F or more information, refer to the SmartStart Scripting Toolkit User Guide on the HP website ( http://h18004.w ww[...]

  • Page 86

    Configuration and u tilities 86 NOT E: If the boot drive is not empty or has been written to in the past, ORCA does not automatically confi gure the array. You must run ORCA to configure the array settings. Drives installed Drives used RAID lev el 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 More than 6 0 None To change any ORCA default[...]

  • Page 87

    Configuration and u tilities 87 7. Press the Es c key to exit the current menu or pres s the F10 key to exi t RBSU . For more information on mirrored me mory, see the white paper on the HP website ( http://h18000.w ww1.hp. com/pro ducts/servers/tec hnolo gy/memo ryprotec tion.html ). C onfigur ing lockst ep memory To confi gure Lockstep m emory: 1.[...]

  • Page 88

    Configuration and u tilities 88 For more information regarding the default configurations that ORCA uses, refer to the HP ROM - Based Setup Utility User Guide on the Documentation CD. H P ProLiant Es sent ials Rap id Deploy ment Pack The RDP software i s the preferred meth od for rapi d, high - volume serv er deployment s. The RDP softwa re integra[...]

  • Page 89

    Configuration and u tilities 89 functioning prop erly, the system perio dically resets the ti mer. However, when t he operati ng system fails, the timer expires a nd restarts t he server. ASR increases ser ver availabi lity by restarting the ser ver with in a specifi ed time after a system hang or shutdown. At the same ti me, the HP SIM conso le no[...]

  • Page 90

    Configuratio n and u tilities 90 Run the Erase Uti lity if you must erase t he system for the fo llowing reason s: • You want to i nstall a new operating syst em on a server with an existing operating system. • You encounter an error when completing the ste ps of a factory - installed operating system installation. To access th e Erase Utility,[...]

  • Page 91

    Configuration and u tilities 91 S afety an d secur ity be nefits When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existi ng ROM version , even if you experien ce[...]

  • Page 92

    Configuration and u tilities 92 H P Insight Diag no stics survey fun ctionali ty HP Insight Diagnostics (on page 91 ) provides survey functionality that gathers critical hardware and software information on ProLiant servers. This functionality supports operating systems that may no t be supported by the server. For operating systems supp orted by t[...]

  • Page 93

    Configuration and u tilities 93 the migration process, the software automatically loads new drivers, required for boot, on the destination server. The wizard - based us er interface si mplifies the m igration process an d requires lit tle experience or training. For more information about the SMP, see the HP website ( http://www.hp.com/go/migrate )[...]

  • Page 94

    Configuration and u tilities 94 NOT E: If you are installing driv ers from the Smart Start CD or the Software Maintenance CD, refer to the SmartStart website ( http://www. hp.com/ser vers/smartsta rt ) to be sure that you are using the latest v ersion of SmartStart. For more info rmation, refer to the documentation provided with the SmartStart CD. [...]

  • Page 95

    Configuration and u tilities 95 C are Pa ck HP Care Pack Services offer upgraded service levels to extend and expand standard produc t warranty with easy - to - buy, easy - to - use sup port packages tha t help you make th e most of your server investmen ts. Refer to the C are Pack website ( http://www.hp.com/hps/carepack/server s/cp_proliant.html [...]

  • Page 96

    Troubleshooting 96 T r ou bleshooting T roubleshooting resou rces The HP ProLi ant Servers Trou bleshooting Gu ide provides procedures for resolving c ommon problems and comprehensive courses of action fo r fault isolation and identification, error message interpretation, issue resolutio n, and softwa re maintenance on P roLiant servers and ser ver[...]

  • Page 97

    Troubleshooting 97 S ymbols on equ ipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol in dicates the presenc e of hazardo us energy circu its or ele ctric shock hazards. Refer all serv icing to qualified personnel. WARNING: To reduce the risk of injury from electric shoc[...]

  • Page 98

    Troubleshooting 98 WARNING: To reduce the risk of el ectric shock o r damage to the equ ipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. • Unplug the power cord from the power s up[...]

  • Page 99

    Troubleshooting 99 P repare t he server for diagnos is 1. Be sure the server is in the p roper operating environment with ade quate power, air conditioni ng, and humidity control. For required env ironmental conditions, see the serv er documentation. 2. Record any error messages displayed by the s ystem. 3. Remove all di skettes, C D - ROMs, DVD - [...]

  • Page 100

    Troubleshooting 100 S ervice notificatio ns To view the latest ser vice notif ications, refer to the HP website ( http://www.h p.com/go/bizsupport ). Select the appropriate server model, and then click the Troubleshoot a Problem link on the product page. T roubleshoot ing flow char ts To effectively troubleshoot a problem, HP recom mends that you s[...]

  • Page 101

    Troubles hooting 101 G eneral diagnosis flowcha rt The General diag nosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following f lowchart. Item Refer to 1 " Sympt om informa tion (on page 98 )" 2 " Loose connec tions (on pag e [...]

  • Page 102

    Troubleshooting 102 Item Refer to 5 "Gene ral memo ry p roblems a re occurr ing" in the HP P roLiant Servers Troubleshooting Guide locat ed on the Docu mentat ion CD o r on the HP website ( http://www.hp.com/support ) 6 Server ma intena nce and servic e guide, locat ed on the Document ation CD or the HP website ( http://www.hp.com/product[...]

  • Page 103

    Troubleshooting 103 S erver powe r - on problems fl owchart Symptoms: • The server does not po wer on. • The system pow er LED is off or amber.[...]

  • Page 104

    Troubleshooting 104 • The external health L ED is red or amber. • The internal health LED is red or amber. NOT E: For the location of serv er LEDs and information on their statuses, refer to the serve r documentation. Possible ca uses: • Improperly seated or faulty power supply • Loose or fau lty power cor d • Power sour ce problem • Po[...]

  • Page 105

    Troubleshooting 105[...]

  • Page 106

    Troubleshooting 106 P OST prob lems flowcha rt Symptoms: • Server does not complete PO ST NOT E: The server has com pleted PO ST when the syste m attempts to ac cess the boot devic e. • Server com pletes POST with errors Possible pro blems: • Improperly seated or faulty internal component • Faulty KVM device • Faulty video device Item Ref[...]

  • Page 107

    Troubleshooting 107 Item Refer to O S boot prob lems flow chart Symptoms: • Server does not boot a previously installed operating system[...]

  • Page 108

    Troubleshooting 108 • Server does not boot SmartStart Possible ca uses: • Corrupted operating system • Hard dri ve subsystem pr oblem • Incorrect boot order setting i n RBSU Item Refer to 1 HP ROM- Based Setup Uti lity Us er Guide ( http://www.hp.com/servers/smartstart ) 2 " POST problems f lowchart (on page 106 )" 3 • "Har[...]

  • Page 109

    Troubleshooting 109 S erver fau lt indica tions flow chart Symptoms: • Server boots, but a fault event is reported by Insight Management Ag ents (on page 90 ) • Server boots, but the internal he alth LED, exte rnal health LED, or component health LE D is red or amber[...]

  • Page 110

    Troubleshooting 110 NOT E: For the location of serv er LEDs and information on their statuses, refer to the serve r documentation. Possible ca uses: • Improperly seated or faulty internal or e xternal component • Unsupported component installed • Redu ndancy failure • System overtemp erature c ondition Item Refer to 1 " Mana gement age[...]

  • Page 111

    Troubleshooting 111 P OST error messa ges and beep codes For a complete li stin g of error messages, refer to th e "POST error messa ges" in the HP Pr oLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( http://www.hp.com/support ). WARNING: To avoid potenti al problems, ALWAYS read the warnings and [...]

  • Page 112

    Battery replacement 112 B at ter y r eplacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real - time cl ock. Under nor mal use, batter y life is 5 to 10 years. WARNING: The co mputer contains an internal lithium manganese dioxide, a vanadium pentoxide, o[...]

  • Page 113

    Regulat ory co mplianc e notices 113 R egulator y compli ance notice s R egulator y compliance identif icatio n numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The reg ulatory mo del number can be found on the product nameplate label, along with all[...]

  • Page 114

    Reg ulatory c ompliance not ices 114 to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmfu l interference to radio or televisi on reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the in[...]

  • Page 115

    Regulat ory co mplianc e notices 115 C anadian notice (Avis Canadien) Class A equipment This Class A digital apparatu s meets all requirements of the Canadian Interference - Causing Equipment Regulation s. Cet appareil numériqu e de la classe A respecte tou tes les exigences du Règl ement s ur le matériel brouilleur du Canada. Class B equipment [...]

  • Page 116

    Regulat ory co mplianc e notices 116 This symbol on the product or on its packaging indicates that this product must not be disposed of wi th your other household waste. In stead, it is you r responsibili ty to dispose of your waste equipment by handing it over to a designated c ollection point for the recycling of waste electrical and electronic e[...]

  • Page 117

    Regulat ory co mplianc e notices 117 K orean notice Class A equipment Class B equipment C hinese noti ce Class A equipment L aser co mpliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devic es contains a l aser that is classified as a Class 1 Laser Pro duct i[...]

  • Page 118

    Regulat ory co mplianc e notices 118 WARNING: The co mputer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is n ot properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery. • Do not expose the battery [...]

  • Page 119

    Electrostatic discharge 119 E lectr o stati c disc har ge P reventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system o r handling parts. A discharge of static elec tricity from a finger or other conductor may damage system boards or other static - sensitive de vices.[...]

  • Page 120

    Specifi cations 120 S pec if icati on s E nvironment al specif ications Specification Val ue Tempera ture Opera ting 1 10 ° C to 35 ° C (50 ° F to 90 ° F) Non - operat ing 30 ° C to 60 ° C ( - 22 ° F to 140 ° F) Maxim um ra te of tem pe ratur e change Opera ting 2,3 10°C/hr ( 18°F/hr) Non - operat ing 20°C/hr ( 36°F/ hr) Relativ e humi [...]

  • Page 121

    Specifi cations 121 P ower suppl y specification s Depending on in stalled option s, the server is co nfigured with one o f the following power supp lies: • HP ProLiant 750 W Power Supply Specif ication Value Input r equi rements Rated in put voltag e 100 to 120 VAC , 200 to 240 VAC Rated in put frequen cy 50 Hz to 60 H z Rated inp ut cu rrent 9.[...]

  • Page 122

    Specifi cations 122 Maximum pe ak power 460 W at 100V to 120V AC input 460 W at 200V t o 240V AC input[...]

  • Page 123

    Technica l support 123 T ec hnical su p por t B efore you contact HP Be sure to have the following information av ailable before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification num ber • Applicabl e error messages • Add- on boards or ha[...]

  • Page 124

    Technica l s upport 124 • Optional — Parts for whi ch customer self repair is opti onal. These parts are al so designed for customer self repair. If, howe ver, you require that HP replace them for y ou, there may or may not be additional charges, depending on the type of warranty service designated for your product. NOTE: Some HP parts are not [...]

  • Page 125

    Technica l support 125 Pour plus d'informations sur le programme CS R de HP, contactez votre Mainte neur Agrée local. Pour plus d'informations sur ce pr ogram me en Amérique du Nord, co nsultez le site W eb HP ( http://www.hp.com/go/selfrepair ). R ipar a zi one da parte del c lie nt e Per abbreviare i tempi di riparazione e garantire u[...]

  • Page 126

    Technica l support 126 HINWEIS : Eini ge Teile sind nic ht für Custom er Self Repair ausgel egt. Um den Garant ieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Service partner ersetzt werden. Im illust rierten Teilekatal og sind diese Teile m it „No“ bzw. „ Nein“ gekennzeich net. CSR - Teile w erden abhängig von der Verfü g[...]

  • Page 127

    Technica l support 127 el caso de to das sustituc iones que lleve a cabo el cliente, HP se hará c argo de todos los gasto s de envío y devolució n de compon entes y escogerá la empresa d e transporte qu e se utilic e para dicho servici o. Para obtener más información acerca del programa de Reparaciones del propio c liente de HP, póngase en c[...]

  • Page 128

    Technica l support 128 Opcional – P eças cuj o reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao pro duto. OBSERVAÇÃO: Algumas peças[...]

  • Page 129

    Technica l support 129[...]

  • Page 130

    Technica l support 130[...]

  • Page 131

    Acrony ms and abbreviations 131 A c r on y ms and abbr e v iati ons ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility AMP Advanced Memory Protection ASR Automati c Server Recovery DDR double data rate FBWC flash - backed write cache IEC International Electrotechnical Commission iLO Integrated Lights - Out IML I ntegra[...]

  • Page 132

    Acrony ms and abbreviations 132 NMI non - maskable interrupt NVRAM non - volatile memory ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect expre ss PCI -X peripheral component interconnect extend ed PDU power distribution unit POST Power - On Self Test PSP ProLiant Support Pack RBSU ROM- Based Setup Utility RDIMM Regis[...]

  • Page 133

    Acrony ms and abbreviations 133 SMP Server Migration Pack TPM trusted platform module UDI MM Unregistered Dual In - Line Memory Modul e UID unit identification USB universal serial bus VCA Version Control Agent[...]

  • Page 134

    Index 134 A acces s panel 21, 22 additional information 96 ADU (Array Diagnostic Utility) 92 air baffle 22 air baffle, configuring 22 airflow requirements 28, 29 Altiris Deployment S olution 88 Altiris eXpress Depl oyment Server 88 Array Diagnostic Utility (ADU) 92 ASR (Au toma tic Se rver Rec ove ry) 88 authori zed reseller 123 auto - configuratio[...]

  • Page 135

    Index 135 F fan module locations 19 fans 19, 50 FBWC module 70 FCC rating label 113 features 7 Federal Communications C ommission (FCC) notice 113, 114 flowcharts 100, 101, 103, 106, 107, 109 front bezel 20 front panel buttons 8 front panel components 7 front panel LEDs 8, 14 full - height media device 61 full - height tape drive 61 G general diagn[...]

  • Page 136

    Index 136 operations 20 optimum environment 28 Option ROM Configuration for Arrays (ORCA) 87 options installation 31, 35 ORCA (Option ROM Configuration for Arrays) 87 OS boot problems fl owchart 107 P PCI slots 20 PCI - X extender board 65 PCI - X extender board connector 11 phone numbers 123 POST error messa ges 111 POST problems flowchart 106 pow[...]

  • Page 137

    Index 137 system battery 112 system board components 11 system board LEDs 13 system confi guration setti ngs 84 System Erase Utili ty 89 system maintenan ce switch 12, 13 System Online ROM flash component utility 94 system, keepin g current 93 Systems Insight Man ager 90 T Taiwan battery recycling notice 118 tape drives 60, 61 technical support 123[...]