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HP HP PSC 1310 Series manual

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Table of contents for the manual

  • Page 1

    hp psc 1310 ser ies all-in -one user guide[...]

  • Page 2

    [...]

  • Page 3

    hp psc 1310 ser ies all-in -one[...]

  • Page 4

    © Cop yr ight 200 4 Hew lett-P ac kar d Dev elopment C ompan y , L.P . The inf ormati on contained her e in is subj ect to c hange w ithout notice . Repr oducti on , adaptation or tr anslation w ithout pr i or wr itten permissi on is pr ohibit ed, e x cept as allow ed under the cop y ri ght la ws . P ortions Cop yr igh t © 19 8 9- 2003 P alomar S[...]

  • Page 5

    v contents 1 quick star t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 fr ont panel ov er v ie w . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 P ictBr idge camer a por t o v ervi e w . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 fr ont panel status li ghts . . . . . . [...]

  • Page 6

    contents hp psc 1310 se ri es vi pr epar e y our hp psc fo r shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 hp distr ibuti on cente r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 9 war r anty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 dur atio n of limited w arr [...]

  • Page 7

    vi i get hel p This U ser Gui de contains inf or mation o n using y our HP p sc and pr ov ide s additional tr oubleshooting assist ance fo r the installati on pr oces s. T he Us er Guide also contains inf or mation on ho w to order suppli es and access or ies , tec hnical spec if i cations , support , and war r anty infor mation . The t able belo w[...]

  • Page 8

    hp psc 1310 se ri es v iii Dialog-bo x help (W ind o w s onl y) For W indo ws : U se one o f the follo wing w a y s to f ind inf ormati on on a spec if i c f eatur e: • R ight-cli ck on the f eatur e • Selec t the featur e and pr ess F1 • Selec t the ? in the upper -r i ght corner then c lic k on the f eatur e help descripti on[...]

  • Page 9

    1 1 quick star t quic k star t Y our HP psc can be us ed f or making copi es and pr inting photo s fr om a P i ctBr i dge -compliant camer a w ithou t turning on y our com puter . Y ou can do mor e w ith y our HP ps c b y using the HP Direc tor so ftwar e that y ou installed on y our computer dur ing the initial s etup . The HP Director inc ludes t[...]

  • Page 10

    hp psc 1310 se ri es cha pt er 1 2 quick star t feature p urpose 1 On/R es ume : turns the HP p sc on and off . Also , r esumes a copy or pr int job after a j am or other err or . If the HP psc is in an er r or state, y ou ca n t urn i t off by pressing On /Resume for 3 se con ds. Wa r n i n g ! When the HP p sc is off , a minimal amount of po w er[...]

  • Page 11

    user guid e quick sta rt 3 quick star t P ic tBridge cam er a port ov er vi e w Y our HP PS C suppor ts the P i ctBr id ge standar d . T he P ictBr idge port allo w s y ou to connect an y Pi c tBri dge -compliant camer a t o the HP PS C w ith a USB cable and pr int y our photos w ithout using the computer . Note: Do not use this po rt to connect y [...]

  • Page 12

    hp psc 1310 se ri es cha pt er 1 4 quick star t In addition to pr ov iding inf or mation abou t c urr ent tasks, the ligh ts on the fr ont panel can also indicat e err or conditions. Re vie w the gr a phic and the ta ble belo w to become f amiliar w ith the f r ont-panel statu s lights that pr ov ide inf or matio n about err or conditions that y ou[...]

  • Page 13

    user guid e quick sta rt 5 quick star t L ight is on . L ight is blinking. L ight is o ff . The pa per tr a y is empty , the HP psc has a paper jam , or the paper si z e setting and paper in paper tr ay ar e not the same. • Load pa per , or remo ve the paper j am . • Change paper in paper tr ay t o corr ect si z e . • Change pape r si z e on [...]

  • Page 14

    hp psc 1310 se ri es cha pt er 1 6 quick star t use y our hp psc w ith a computer If y ou installed the HP p sc so ftwar e on y our computer accor ding to the Se tup P oster , y ou can access all the f eatur es o f the HP psc u sing the HP Direc tor . This s ecti on contains the f ollo wing top ic s: • open the hp director for Windo w s users on [...]

  • Page 15

    user guid e quick sta rt 7 quick star t 1 567 8 9 1 0 12 23 4 11 feature purpose 1 Status : selec t this f eatur e to dis play the c u rr ent status of y our HP psc. 2 Settings : select this f eatur e to v ie w or change var i ous settings f or y our HP psc, suc h as pr int , scan, or cop y . 3 Help : selec t this featur e to access the HP Image Z [...]

  • Page 16

    hp psc 1310 se ri es cha pt er 1 8 quick star t open the hp director for Macintosh users Use one o f the fo llo w ing meth ods to launc h or acces s the HP Directo r , depending on whi c h Mac int osh O S y ou ar e using. open the hp director (all-in -one) using Macintosh OS X If y ou ar e u sing Mac int osh O S X, the HP Direc tor (A ll-in- One) i[...]

  • Page 17

    user guid e quick sta rt 9 quick star t open the hp director using M acintosh OS 9 In Mac into sh O S 9 , the HP Dir ecto r is launc hed auto maticall y dur ing the HP Image Z one softw ar e installati on , and the HP Direc tor appear s as an alia s on the desktop . U se one of the f ollo wing methods to launc h the HP Dir ec tor . ` Double -cli c [...]

  • Page 18

    hp psc 1310 se ri es cha pt er 1 10 quick star t 2 Select Device : u se this pull-do w n list t o selec t the HP de v ice y ou wa nt t o us e. 3 Scan document : use this f eatur e to scan te xt and displa y it in the selected desti nat ion text edit ing soft ware pr ogram. 4 Mak e Co pi e s : u se this f eatur e to mak e a cop y in blac k and whi t[...]

  • Page 19

    2 11 load originals & paper load originals and load paper Y ou can copy and s can or iginals loaded on the gla ss . Y ou can also pr int and cop y onto a v ar iety of pa per type s and paper si ze s. It is important that y ou choo se the r i ght paper and mak e sur e that it is loaded corr ectl y and not damaged . This s ecti on contains the f [...]

  • Page 20

    hp psc 1310 se ri es cha pt er 2 12 load originals & paper load an original photo on the glass Y ou can mak e a cop y of an or iginal ph oto fr om the gla ss of y our HP p sc. It is important that y ou load the or i ginal photo on the glass pr operly t o get the best pos sible copy . 1 Load y our ori ginal photo f ace do w n on the left f r ont[...]

  • Page 21

    user guid e load ori ginals and load paper 13 load originals & paper 3 T ap the stac k on a flat surface t o align the edges of the pa per , and then chec k the pa per fo r the f ollo w ing: – Mak e sur e it is f r ee of r ips , dust , wr inkles , and c urled or bent edge s. – Mak e sur e all the pape r in the stac k is the same si z e and [...]

  • Page 22

    hp psc 1310 se ri es cha pt er 2 14 load originals & paper load env elopes Use the pr int featur e of y o ur w or d pr oce ssing so ftwar e to pr int to en v elope s w ith y our HP P S C. Use en v elopes f or pr inting onl y; cop ying on to an en v elope is no t r ecommended . Do not use shin y or embossed en v elopes , or en v elopes that ha v[...]

  • Page 23

    user guid e load ori ginals and load paper 15 load originals & paper recommended papers F or the be st pr in t quality , use HP papers. P aper that is too thin , pape r that has a slic k te xtur e , or paper that str etc hes easil y can ca use pa per jams . P aper that has a heavy te xtur e or doe s not accept ink can caus e pr inted images to [...]

  • Page 24

    hp psc 1310 se ri es cha pt er 2 16 load originals & paper a v oid jams T o av o id jams , r emov e paper s fr om complet ed pr int or cop y j obs fr equently f r om the paper tr a y . Exce ssi v e amounts of pa per fr om completed prin t or cop y job s in the paper tr a y might bac k u p into the HP psc and ca use a pa per j am . Also , for be[...]

  • Page 25

    3 17 Pi c t Br i d g e p o r t pr int fr om a camer a This HP p sc suppo rts the P i ctBr id ge standar d , w hi ch allo ws y ou t o connect an y P i ctBr i dge -compliant camer a and pr int photos w ithou t using y our compu ter . Chec k y our camer a ’s us er guide to see if it supports P i ctBr idge ca pability . This s ecti on contains the f [...]

  • Page 26

    hp psc 1310 se ri es cha pt er 3 18 Pi c tB r i d g e p o r t If y our camer a does not allo w y ou to make se ttings, y our HP P S C us es the fo llo w ing de fault s ettings: • P aper type is s et to photo pa per . Use le tter or A4 ,or 4 b y 6 inc h (10 b y 15 cm) tabbed photo pa per when pr inting f r om the P ictBr idge port . • P aper si [...]

  • Page 27

    4 19 cop y use th e cop y featur es The HP p sc enable s y ou to pr oduce hi gh-quality color and black -and-white copi es on plain paper . Y ou can enlar ge or r educe the si z e of an or iginal t o fit a spec if i c paper si z e, inc luding 4 b y 6 inc h (10 b y 15 cm) photo paper . This s ecti on contains the f ollo wing top ic s: • make copie[...]

  • Page 28

    hp psc 1310 se ri es cha pt er 4 20 cop y adjust cop y speed or quality The HP psc automatically copies in Best mode. T his pr oduces the highest q uality copi es f or all paper . Ho w e v er , yo u can manuall y o v err i de this setting to cop y in F as t mode . T his pr oduces cop ie s mor e qui c kly and s av es ink. Th e te xt is of compar abl[...]

  • Page 29

    user guid e use th e co py feat ures 21 cop y 2 Load 4 b y 6 inch (10 b y 15 cm) tabbed photo pa per pr int si de do w n in the paper tr ay , with the ta b fac ing out to w ar ds y ou . 3 I f you r o ri gi na l i s n o t 4 by 6 i n ch e s ( 10 by 1 5 c m ) , p re s s t h e Siz e button to select Fi t t o Pag e . The HP psc w ill r e si z e the orig[...]

  • Page 30

    hp psc 1310 se ri es cha pt er 4 22 cop y 3 Press the Size button to s elect Fit t o P ag e . 4 Press Start Copy , Black or Star t Copy , Color . stop cop y ing ` T o stop c opy ing, press Cancel on the fr on t panel . The HP p sc immedi atel y stops pr inting and relea ses the pa per .[...]

  • Page 31

    5 23 scan use th e scan features Scanning is the pr oce ss of con v erting pi ctur e s and te xt int o an electr onic fo rmat for y our computer . Y ou can scan photos and te xt documents. Becaus e the scanned image or te xt is in an elec tr onic f or mat , y ou can br ing it into your wor d processor or g raphics software program and mo dif y i t [...]

  • Page 32

    hp psc 1310 se ri es cha pt er 5 24 scan 3 Mak e an y edits to the pr ev ie w image in the HP Scan windo w . When y ou hav e f inished , c lic k Accept . The HP p sc se nds the scan to the HP Galler y , whic h au tomati cally opens and displa y s the image . The HP Galler y has man y tools that y ou can use to edit y o ur scanned image . Y ou can i[...]

  • Page 33

    6 25 order supplies or der supplies Y ou can or der pr int cartridge s, r ecommended t ypes o f HP paper , and HP psc accessor ies online f r om the HP website . This s ecti on contains the f ollo wing top ic s: •o r d e r m e d i a on page 2 5 • o rde r pri nt c ar t rid g es on page 2 5 • order other supplies on page 2 5 order media T o ord[...]

  • Page 34

    hp psc 1310 se ri es cha pt er 6 26 order supplies T o order HP psc s oftwar e in other countr i es/r egions , call the phone number f or y our countr ies/r egions. T he number s listed belo w ar e curr en t as of the publicati on date o f this guide . Fo r a list of c ur r ent or der ing n umbers , go to the fo llo w ing w eb site and c hoose y ou[...]

  • Page 35

    7 27 maintain your hp psc maintain y our hp psc The HP p sc r eq uir es little maintenance . So metimes y ou mi ght w ant to c lean the glass and li d bac king to r emo v e surf ace dus t and ensur e that y our cop ie s and scans r emain c lear . Y ou might also w ant t o r eplace , align , or clean y our pr int cartri dges fr om time to time . Thi[...]

  • Page 36

    hp psc 1310 se ri es cha pt er 7 28 maintain your hp psc 4 Dry the backing w ith a c hamois or so ft cloth . Caution! Do not use pa per -based w ipes as these mi ght sc r at ch the backing . 5 If this does not c lean the backing w ell enough, r e peat the pr e v iou s step s using isopr opy l (rubb ing) alcohol , and w ipe the bac king thor oughl y[...]

  • Page 37

    user guid e maintain y our hp ps c 29 maintain your hp psc print a self-test r eport If y ou ar e e xperie nc ing pr oblems w ith printing , print a S elf- T est R eport bef or e y ou r eplace the pr int cartri dges . 1 Pr ess and hold do w n Cancel . 2 Press Start Copy , Color . The HP psc pr ints a Se lf-T est Report , w hi ch mi ght indi cate th[...]

  • Page 38

    hp psc 1310 se ri es cha pt er 7 30 maintain your hp psc replace the print cartridges The HP psc notif i es y ou w hen y ou need t o r eplace y our pr int cartri dges . R eplace the pr int cartridge s w hen y ou s ee faded te xt or if you e xper i ence pr int quality issues r elated to the print cartr idges . F or mor e informati on on or der ing r[...]

  • Page 39

    user guid e maintain y our hp ps c 31 maintain your hp psc Note: It is normal to s ee ink buildup in the pr int cartr idge slots . 4 Re mo v e the ne w pr int cartridge f r om its pac k aging and , be ing car ef ul to touc h only the br i ght pink plas tic t ab , gentl y r emo v e the pla stic t ape to unco ve r the ink nozzles . Caution! Do not to[...]

  • Page 40

    hp psc 1310 se ri es cha pt er 7 32 maintain your hp psc Y ou can also r ef er t o the label that is located on the insi de of the pr int- carr i age access door f or inf or mation on inst alling the pr int cartri dges . 7 Clos e the pr int-carr i age access door . Within a fe w min ute s, a pr int cartri dge alignment page pr ints . Y ou w ill nee[...]

  • Page 41

    user guid e maintain y our hp ps c 33 maintain your hp psc ` T o r emo v e the pr int cartri dge fr om the print cartr idge pr otector , pr ess do wn and back on the t op of the pr int cartr idge pr otector to r eleas e the pr int cartri dge , then sli de the pr int cartri dge out of the pr int car tri dge pr otec tor . align the print cartridges A[...]

  • Page 42

    hp psc 1310 se ri es cha pt er 7 34 maintain your hp psc 4 P lace the pr int cartri dge alignment sheet f ace do w n on the left fr ont corner of the glas s. Mak e sure the top o f the sheet is on the left side as sho wn belo w . 5 Press Scan . The HP p sc ali gns the pr int cartri dges . Note: Dur ing alignment the button LED blinks until the pr o[...]

  • Page 43

    user guid e maintain y our hp ps c 35 maintain your hp psc cl ean the print cartridge contac ts Clean the pr int cartr idge co ntacts onl y if the S elf- T est R eport sho ws s tr eaks . Caution! Do not r emo v e both pr int cartr idges at the s ame time . Re mo v e and clean eac h pr int cartri dge one at a time . Mak e sur e y ou ha v e the f oll[...]

  • Page 44

    hp psc 1310 se ri es cha pt er 7 36 maintain your hp psc 11 P lace the pr int cartri dge alignment sheet f ace do w n on the left fr ont corner of the glas s. Mak e sure the top o f the sheet is on the left side as sho wn belo w . 12 Press Scan . The HP p sc ali gns the pr int cartri dges . Note: Dur ing alignment the button LED blinks until the pr[...]

  • Page 45

    8 37 hp psc support get hp psc 1310 series suppor t Hew lett-P ack ar d pr o v ide s Inter net and phone su pport for y our HP psc. This s ectio n contains the f ollo w ing top ics: • get support and ot her information fr om the Internet on page 3 7 • hp customer suppor t on page 3 7 • prepar e y our hp psc for shipment on page 41 • hp dist[...]

  • Page 46

    hp psc 1310 se ri es cha pt er 8 38 hp psc support call in North Am erica during w ar ranty Call 1-800-HP-INVENT . US phone support is av ailable in bo th English and Spanish languages 2 4 hours a da y , 7 days a w eek (day s and hour s of support migh t change w ithout noti ce). This s ervi ce is fr ee dur ing the w arr ant y peri od . A fee mi gh[...]

  • Page 47

    user guid e get hp psc 1310 s er ies su pport 39 hp psc support W eb and email support are a vaila ble in the fo llo w ing languages: – Dutc h – English – Fre n c h – Germ an – Italian – P ortuguese – Spanish – Swe d i s h F or all other languages , support infor mation is a v ailable in English . 3 Contac t y our local HP dealer . [...]

  • Page 48

    hp psc 1310 se ri es cha pt er 8 40 hp psc support Alter nati v el y , you can ask y our dealer or call HP at the phone number pr o v i ded in this booklet . As part of our constant eff orts to impr o v e our phone support serv ice , w e ad v ise y ou to chec k our w ebsit e on a r egular basis f or ne w inf ormati on r egar ding se rvi ce featur e[...]

  • Page 49

    user guid e get hp psc 1310 s er ies su pport 41 hp psc support call in Australia post-w arr anty If y our pr oduct is n ot under war r anty , y ou can call 03 8 8 77 8000. A per -inc i dent , out-of- war r anty support fee of $2 7 . 50 (inc . G S T) will be c har ged to y our c r edit card . Y ou can also call 19 0 2 910 910 ($2 7 .5 0 c har ged t[...]

  • Page 50

    hp psc 1310 se ri es cha pt er 8 42 Note: When tr ansporting y our HP psc, make sur e that the print cartri dges hav e been r emo v ed, the HP p sc has been pr oper ly sh ut do w n by pr essing the On/Resume button, and y ou have allo wed time for the pr int car r iage t o r eturn t o the home positi on and for the s canner to r etur n to its park [...]

  • Page 51

    user guid e get hp psc 1310 s er ies su pport 43 hp distribution center T o order HP psc s oftwar e , a cop y of the pr inted U ser Guide , a Setup P oster , or other cu sto mer -r eplaceable parts, do one of the f ollo w ing: • In the U . S . or Canada , call 1-800-HP-INVENT (1-8 00 - 4 7 4 -6 8 3 6) . • In Latin A meri ca , call the appr opr [...]

  • Page 52

    hp psc 1310 se ri es cha pt er 8 44[...]

  • Page 53

    9 45 warr anty information w ar r anty information Y our HP psc comes w ith a limited w ar r anty that is desc ribed in this s ecti on . Infor matio n about ho w to obtain war r anty servi ce and ho w y ou can u pgrade y our standar d fact ory war r anty is also pr o v ided . This s ectio n contains the f ollo w ing top ics: • duration of limited[...]

  • Page 54

    hp psc 1310 se ri es cha pt er 9 46 warr anty information Outside the U .S ., please call y our local HP Cu stomer Su pport off ice . Se e call elsew here in the wo rld on page 3 9 for a list o f inter national C us tomer Suppo rt numbers. retur ning y our hp psc f or service Bef or e r etur ning y our HP P SC f or serv ice , you mu st call HP Cus [...]

  • Page 55

    user guid e war r anty informati on 47 warr anty information SPE CI FICALL Y DIS CLAIM THE IMPLIED W ARR ANTIE S OR CONDIT ION S OF MERCHANT ABILITY , S A TISF A CT OR Y QU ALI TY , AND FITNE SS F OR A P ART ICULAR PUR POS E. limitations of liability T o the extent allo wed b y local law , the r emedie s pr ov i ded in this L imited W arr anty Stat[...]

  • Page 56

    hp psc 1310 se ri es cha pt er 9 48 warr anty information[...]

  • Page 57

    10 49 technical information tec hnical infor mation The t echni cal spec if i cations f or y our HP psc ar e pr o v ided in this sec tio n. A lso , int ernati onal r egulatory infor mation f or y our HP psc is supplied in this sec tion . This s ectio n contains the f ollo w ing inf ormati on: • paper specifications on page 4 9 • phy sical speci[...]

  • Page 58

    hp psc 1310 se ri es cha pt er 1 0 50 technical information ph y sical specifications • Height: 6 .6 8 inch (16.9 7 cm) • Wi dth: 16 .7 6 inch ( 4 2 .5 7 cm) • Depth: 10.20 inch ( 2 5 .91 cm) • W eight: 10 lb . ( 4.5 3 kg) po w er specifications • P o w er consumpti on: 80 W max imum • Input V oltage: A C 100 to 2 40 V ~ 1 A 50–6 0 Hz[...]

  • Page 59

    user guid e techni cal inf ormati on 51 technical information ENERG Y ST AR is a U. S . r egis ter ed serv ice mar k of the U .S . EP A. As an ENERG Y ST AR partner , HP has determined that this pr oduct meets ENERG Y S T AR guidelines f or ener g y effic iency . F or mor e inf or mation on ENER G Y S T AR guidelines, see the f ollo w ing w eb site[...]

  • Page 60

    hp psc 1310 se ri es cha pt er 1 0 52 technical information FCC statement The Un it ed St at es Fed eral Co mm un ica t ion s Co m mi ss ion (i n 4 7 CF R 1 5.1 05) h as sp ecifie d that the follo wing noti ce be br ought to the attenti on o f user s of this pr oduc t . Declar ation o f Conf or mity: T his equipment has been tested and f ound to co[...]

  • Page 61

    user guid e techni cal inf ormati on 53 technical information notice to users in Japan (VCCI- 2) notice to users in K or ea decl aration o f confor mity (European Union) The Dec larati on of Co nfor mity in this documen t complie s w ith IS O/IE C Guide 2 2 and EN4 5 014. It identif i es the pr oduct , man ufac tur er’s name and addr es s, and ap[...]

  • Page 62

    hp psc 1310 se ri es cha pt er 1 0 54 technical information declaration of conf or mity Accor ding to I S O/IE C Guide 2 2 and EN 45 014 Manufac tur er’s name and addr ess: Hew lett-P ac k ar d Co mpan y , 163 99 W est Bernar do Dr i v e , San Diego , CA 9212 7 -189 9 , US A Regulatory model numb er: SDGOB-0 319 Declar es that the produ ct: Pr od[...]

  • Page 63

    11 55 hp instant share (dir ect) hp instant shar e setup and use HP Instant Shar e mak es it eas y to send phot os that f amily and f r iends can v iew . Jus t tak e a phot o or scan an image , se lect the photogr aph or image, and u se the softwar e on y our computer to f orw ar d the media to an e-mail destination . Y ou can e ven u pload y our p[...]

  • Page 64

    hp psc 1310 se ri es cha pt er 1 1 56 hp instant share (dir ect) use a scanned image F or inf or mation on s canning an image , see use the scan features on page 2 3. 1 Load y our ori ginal face do w n in the left f r ont corner o f the glass . 2 Press Scan . A preview image of the scan appears in the HP Scan window on the computer, where you can e[...]

  • Page 65

    user guid e hp instan t shar e setup and u se 57 hp instant share (dir ect) Note: T o open and maintain an e -mail addre ss book , c lic k Addr ess Book , r egiste r w ith HP Instant Shar e , and obtain a HP P assport . Note: T o send your e -mai l messa ge to mult ipl e ad dresses, clic k How to e - mail multiple people . 12 Click Next . The A dd [...]

  • Page 66

    hp psc 1310 se ri es cha pt er 1 1 58 hp instant share (dir ect) Y ou can no w send the image s as an e -mail attachment b y f ollo w ing the pr ompts on y our Macint osh . access the e -mail option from the hp director F or mor e informati on on using the HP Dir ector , see the onsc r een hp imag e zone help that came w ith y our softwar e . 1 Ope[...]

  • Page 67

    12 59 troubleshooting tr oubleshooting infor mation This s ecti on contains tr oubleshooting infor mation f or the HP P S C 1310 Ser i es (HP psc). Spec if i c infor mati on is pr o v ided for inst allation and conf i gur ation issues . R ef er ence s to our online tr oubleshooting help ar e pro v i ded for oper ational t opi cs . This s ecti on co[...]

  • Page 68

    hp psc 1310 se ri es cha pt er 1 2 60 troubleshooting software installation tr oubleshooting Use this s ecti on to so lv e an y problems y ou mi ght encounter w hile installing the HP psc s oftwa r e . Ta s k Tra y problem possible cause and solution When I ins ert the CD- ROM i nt o my comput er ’s CD-RO M dr i v e , no thing happens follo w the[...]

  • Page 69

    user guid e tr oubleshooting inf ormati on 61 troubleshooting A r ed X or y ello w tr iangle appear s on the USB connec t pr ompt do the follow ing 1 V erify that the fr ont panel cov er is f ir mly adher ed to the dev i ce , then unplug the HP ps c and plug it in again . F or mor e informati on on ho w to attac h the fr ont panel co v er , see I r[...]

  • Page 70

    hp psc 1310 se ri es cha pt er 1 2 62 troubleshooting Some o f the ic ons ar e missing in the hp dir ector If the ess enti al icons do not appear , y our inst allation mi ght not be compl ete. T he essentia l icons are scan pictu re , scan do cument , and hp image z one (Windo ws) or hp gallery (Macin tosh). If y our inst allation is incomple te y [...]

  • Page 71

    user guid e tr oubleshooting inf ormati on 63 troubleshooting Some o f the ic ons ar e missing in the hp dir ector FRQWLQXHG to uninstall from a Macintosh computer 1 Disconnect the HP ps c fr om y our computer . 2 Double -cli c k the Applications:HP All-in- One Soft war e folde r . 3 Double -cli c k HP Uninstaller . 4 F ollow t he o nscreen i[...]

  • Page 72

    hp psc 1310 se ri es cha pt er 1 2 64 troubleshooting hard war e installation tr oubleshooting Use this s ecti on to so lv e an y problems y ou mi ght encounter w hile installing the HP psc har dwar e. problem possible cause and solution I recei ved a messag e to attach the fr ont panel co v er The f r ont panel co v er is not attac hed , or it is [...]

  • Page 73

    user guid e tr oubleshooting inf ormati on 65 troubleshooting hp instant share setup tr oubleshooting HP Ins tant Shar e setup er r or s (such as mi ght occ ur w hen setting up the A ddr ess Book) ar e co v er ed in the HP Instant Shar e sc r een-specif i c help . S pec if ic oper ational tr oubleshooting infor mati on is pr o v ided in oper ationa[...]

  • Page 74

    hp psc 1310 se ri es cha pt er 1 2 66 troubleshooting hp instant share tr oubleshooting Basic HP Instant Shar e trou bleshooting topi cs ar e cov er ed in the ta ble belo w . When y ou access the HP Ins tant Shar e w ebs ite , online help is pr ov id ed fo r an y err or messages encounter ed . P ictBridge port troubleshooting The f unc tionality of[...]

  • Page 75

    67 Inde x Numerics 4 by 6 inc h (10 b y 15 cm) bor derles s copi es, 20 photo paper , 14 A align pr int cartr idges , 3 3 B best cop y quality , 20 bor derles s photos copy , 20 C camer a , P i ctBr i dge connect , 17 pr int , 17 cancel copy , 2 2 scan, 2 4 cartri dges , 2 8 align , 3 3 cle a n c on ta ct s, 35 handle , 2 9 ink le vel , 2 8 order ,[...]

  • Page 76

    Inde x hp psc 1310 se ri es 68 O or der media , 2 5 other supplies , 2 5 pr int cartri dges , 2 5 P paper load, 11 or der , 25 r ecommended types , 15 set t ype, 15 phone numbers, c ustomer support , 3 7 photos bor derle ss cop ies , 20 Pi c t B r i d g e connect a camer a, 17 print f r om a camer a , 17 post car ds, 14 print fr om a camer a , 17 s[...]

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    Visit the hp psc infor mation center It has e v erything y ou need to get the mo st v alue f r om y our HP psc. • T echnical Su pport • Supplie s and Order ing Informati on • Project Ti ps • W ay s to Enhance Y our Produc t www .hp .com/support © Cop y r i ght 200 4 He w lett-P ack ar d De v elopment C ompan y , L.P . Pr inted on r ecy c l[...]