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HP ScanJet 1000 Professional manual

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Table of contents for the manual

  • Page 1

    HP Scanjet Professional 1000 Mobile Scanner User Guide[...]

  • Page 2

    ii[...]

  • Page 3

    Content s 1 Scanner o verview ............................................................................................................ 3 Scanner hardware ............................................................................................................. 3 Scanner front panel buttons ....................................................[...]

  • Page 4

    2 Scanner paper pat h proble ms ......................................................................................... 17 Paper jamming, ske wing, mi sfeeds ......................................................................... 17 Scanning fragile original s .....................................................................................[...]

  • Page 5

    1 Scanner overview This User Guide covers what you need to kno w about using your scanner . • Scanner hardware • Scanner software Scanner hardware 1 Paper feed slot 2 Scan button 3 Cancel button 4 USB input See also Scanner front panel buttons Scanner front panel buttons Use the Scan button on the scanner front panel to start a scan. q p n n o [...]

  • Page 6

    HP Scanjet 1000 Scanner 4 Scanner software The scanner comes with an assortment of scann ing and document-manag ement programs, including: • HP Scanjet 1000 scanner driver (TWA IN) • Nuance OmniPage software applicatio n • Nuance PaperPort software application • NewSoft Presto! BizCard software application How to scan with the HP Scanjet 10[...]

  • Page 7

    2 Use the scanner The following topics describe the HP Scanjet scanner as well as ho w to scan an original document. • Load originals • Scan a document Load originals For helpful information on loading your docum ents properly , refer to the following topics. • Document loading tips • Load documents • Load a card into the paper feed slot [...]

  • Page 8

    HP Scanjet 1000 Scanner 6 • Scanning the following t ypes of documents mi ght result in paper jams or damage to the documents. Wrinkled or creased documents Curled documents T orn documents Documents with p aper clips or st aples Carbon paper Coated paper Extremely thin, translucent paper Paper with adhesive notes or flags attached Photos Overhea[...]

  • Page 9

    Load document s The HP Scanjet 1000 is a duplex scanner, w hich mea ns it can scan one side of the page or both sides of the page at the sa me time. However , the HP Scanjet 1000 can only scan one page at a time. 1. T o scan a single side of the page, insert t he page face up with the top of the pa ge pointing to the paper feed slot. T o scan both [...]

  • Page 10

    HP Scanjet 1000 Scanner 8 Tip s on scanning • T o reduce paper jams, use scan settings that specify the actual dimensions of the page that you are scanning. • T o cancel a scan, press Cancel. Scan from the scanner button T o scan using the scanner buttons, follow these steps: 1. Load the originals. 2. Press the Scan button to start a scan. The [...]

  • Page 11

    3 Useful scanner features Experienced document manageme nt professionals might be interested in the following scan feature. T he feature is available from an y document TW AIN application that allo ws you to modify the scan settings in its user interface. • Filter out color from a document (color dropout) Filter out a color from a document (color[...]

  • Page 12

    HP Scanjet 1000 Scanner 10 4 Care and maintenance This section presents information about how to care for and maintain the scanner . • Order mainten ance and scanning sup plies • Clean the rol ler and the scanner glass Occasional cleaning of the scann er helps ensure high-quality scans. The amount of care necessary depends upo n several factors[...]

  • Page 13

    CAUTION: W ait two minutes for the components to dry before proceeding to the next step. 5. Place one sheet of paper in the scanner . Scan and view the results. 6. If streaks still appear , repeat steps 3 throug h 5. The cleaning cloth can be cycled through the scanner up to five times within 30 minutes. After that, the cloth will dry out. Care and[...]

  • Page 14

    HP Scanjet 1000 Scanner 12 5 Troubleshooting This section contains solutions for common problems with the scanner . • Basic troubleshooting tips • Scanner installation troubleshooting • Scanner initialization or hardware pr oblems • Scanner operation problems • Scanner buttons are not working correctly • Scanner paper path problems For [...]

  • Page 15

    T roubleshooting 13 y An internal error has occurred. y The computer cannot communicate with the scanner . T o fix the problem, check the scanner cable and soft ware as described here. • Check the USB cable. • Uninstall and then reinstall the HP Scanjet 1000 scanner driver . Check the USB cable The USB cable is connected bet ween the scanner an[...]

  • Page 16

    HP Scanjet 1000 Scanner 14 If the problem persists after verifying the above items, try the following: 1. Do one of the following tasks depending on how the scanner is connected to the computer: • If the USB cable is connected to a U SB hub or a docking station for a laptop , disconnect the USB cable from the USB hub or the docking station, and t[...]

  • Page 17

    T roubleshooting 15 • Vist a/Vist a, 64 bit/Win dows 7: If you have the categorized Control Panel view , select Control Panel , select Hardware and Sound , and then select Device Manager . If you have the Classic vie w , select Control Panel , then select Device Ma nager . 3. Disconnect the USB cable. 4. Restart your computer . 5. Use the Add/Rem[...]

  • Page 18

    HP Scanjet 1000 Scanner 16 Scanned images are not straight V erify that the document is fed st raight into the paper feed slot. Scanned image is fuzzy y V erify that the original document is not fuzzy . y Clean the roller and glass strips inside the scanner . See also Clean the rollers and the scanner gl ass Optimize scanning and t ask speeds Sever[...]

  • Page 19

    T roubleshooting 17 • Color scans create lar ger files than do black and white scans. • Most scanning applicati ons allow users to control the compression used for output files. Refer to the documentation for the scanning application for more inf ormation. Scanner buttons are not working correctly After each step, press a button to see if it is[...]

  • Page 20

    HP Scanjet 1000 Scanner 18 y Clean the scanner paper path to help reduce misfeeds. If misfeeds still occur, clean the rollers. See also y Document loa ding tips y Clean the roller and the scanner glass Scanning fragile originals T o safely scan fragile originals (photographs or documents on wrinkled or very light weight paper) place originals in a [...]

  • Page 21

    T roubleshooting 19 An item loaded in the scanner jams repeatedly y The item might not meet the guid elines for acceptable origin als. y The item might have something on it, such as staples or self-adhesive notes on the original that must be removed. See also Load originals Clear jams from the scanner T o clear a paper jam: 1. Gently pull the paper[...]

  • Page 22

    HP Scanjet 1000 Scanner 20 6 Product support Accessibility options o n this scanner include the abi lity to enable an d disable scanner buttons. T o enable or disable scanner buttons, pleas e follow these steps: 1. After the HP Scanjet 1000 scann er driver has been installed successfully , the HP Button Utility icon will be displa yed on the bottom[...]

  • Page 23

    Product support 21 HP Scanjet 1 000 driver help The HP Scanjet 1000 Scanner Driver Help explai ns how to use HP Scanjet 1000 scanner driver features such as re moving color and cha nging basic scann ing settings. T o open HP Scanjet 1000 Scanner Driver Help, follo w these steps: 1. S tart your TWAIN-compliant scanning software application. 2. Selec[...]

  • Page 24

    HP Scanjet 1000 Scanner 22 7 Specifications This section contains regulatory informat ion and pr oduct specifications for your scanner . Scanner Specifications Name Description Scanner type Duplex mobile scanner Size Width: 290 mm (1 1.41 in), De pth: 75 (2.95), Height: 50 mm (1.97 in) Weight 0.674 kg (1.5 lbs) Scanning element Contac t image senso[...]

  • Page 25

    Document specifications Name Description Minimum paper size 74 x 52 mm (2.9 x 2.1 in) Maximum paper size 215.9 x 356 mm (8.5 x 14 in) Minimum paper weight 50 g/m 2 (13.3 lbs) Maximum paper weight 120 g/m 2 (32 lbs) Environmental specifications Name Description Operating the scanner: 10° to 35° C (50° t o 95° F) T emperature S torage: -40° to 6[...]

  • Page 26

    HP Scanjet 1000 Scanner 24 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. In stead, it is your responsibilit y to dispose of your waste equipment b y handing it over to a designated collection po int for the recycling of waste electrical and electronic equi pment. [...]

  • Page 27

    Index 25 black stripes Paper feed slot, 3 troubleshooting, 16 parts buttons order , 10 scanner front panel, 3 power supply Care Pack Service, 20 troubleshooting, 15 clean scanning programs glass, rollers, 10 scan from, 4 clean the rollers, 10 scanning softw are, 8 cleaning cloth, 10 stripes clear a paper jam, 19 troubleshooting, 16 Color Dropout, 9[...]