HP Scanjet Enterprise Flow 7000 s2 manual

HP Scanjet Enterprise 7000 s2/Flow 7000 s2 User Guide[...]

Copyright and license © 2013 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in [...]

Table of contents 1 Pr oduct basi cs .... ........ .......... ........ ........... ........ ........... ......... ......... ......... .......... ........ .... ..... 1 Product fe atures .. ............. ........... ............ .......... ............. ........... ............ ........... ............. .. ......... 1 Front view .... ......... ......[...]

Detect misfeeds ........ ......... ......... ........... ......... ......... ........... ......... ......... ........... ......... ....... ....... 21 4 Care and maintenance ............. ..................... ................... ........................... .................... 23 HP Scanner T ools Utility Ma intenance tab ......................... [...]

Originals are curling up in the scanner o utput tray. ............. ........................ ........... ..... 44 The bottom of the scanned image is cut off ... ..... ... .......... .......... ............. .......... .......... . 44 The scanne d images have str eaks or scratc hes ......... ............. .............. ............. ........... 45 [...]

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1 Product basics This User Guide covers what you need to know about us ing your product. ● Product features ● Front view ● Front panel ● Back view ● Clean the scan rollers before scanning ● About scan profiles ● Scanner software ● Sleep Mode Product features Table 1-1 Features Resolution 600 pixels per inch (ppi) Memory 512 MB of DD[...]

Front view 1 Document output tray 2 Control panel and LCD 3 Power button 4 Document input tray 5 Document feeder latch 2 Chapter 1 Produc t basics ENWW[...]

Front panel Use the buttons on the scanner front panel to star t a scan and to configure some scanner settings. Callout Item Name Description 1 Tools Opens the HP Scanner Tools Utility where you can perform the following tasks: ● Configure the list of profiles on the device front panel ● Create scan profiles that use non-HP scanning software ?[...]

Back view Callout Description 1 Slot for a cable-type security lock 2U S B i n p u t 3 Power supply input Clean the scan rollers before scanning To optimize paper feeding perfor mance and minimize paper jams, HP recommends that you clean the scan rollers before us ing the scanne r for the fi rst time. To clean the rollers, f ollow these st eps: 1. [...]

3. On the rear of the open docu ment feeder ha tch, raise the feed roller covers to expose the upper feed rollers. 4. On the front of the open document fe eder hatc h, squeeze in on the ta bs on the roller door assembly and pull ge ntly forward to expose the upper feed rollers. ENWW Clean the scan rollers before scanning 5[...]

5. Using the paper path cleaning cloth that came with your scanner (or a clean, lint-free cloth moistened with isopropyl alcohol), wipe the fe ed rollers on bo th sides of the open hatch. Wipe the rollers from the top down, rotating the r ollers a full 360 degrees to ensure that you wipe the complete surface. CAUTION: Wait two minutes for the feed [...]

Scanner software The scanner comes with a variety of scanning and document-management programs, including: ● HP Smart Document Scan Software ● HP Scanner Tools Utility ● HP TWAIN HP Smart Document Scan Software HP Smart Document Scan Software gu ides you through the scan ning process. To open the software, double- click the HP Smart Document [...]

HP Scanner Tools Utility Use the HP Scanner Tools Ut ility to configure the list of scan profiles on the scanner fr ont panel, to create scan prof iles that us e no n-HP scanning software, to chan ge the scanner's power managem ent settings, and to find information about scanner se ttings, status, and ma intenance. To open the utility, do one [...]

2 Use the scanner The following topics describe how to load an d scan originals. ● Load originals ● Scan documents Load originals ● Document loading tips ● Load documents ● Load cards into the docu ment feeder Document loading tips ● The maximum capacity of the document feeder is 50 sheets of 75 g/m 2 (20 lb) paper. When using heavier p[...]

Torn documents Documents with paper clips or staples Carbon paper Coated paper Extremely thin, translucent paper Paper with adhesive notes or flags attached Photos Overhead transparencies Papers that are stuck together Paper where the toner has not fully dried, or with wet substances such as glue or correction fluid ● Smooth out any folds or curl[...]

Load documents 1. Extend the document feeder and output tr ay. a. Locate the recessed gray document feeder e xtension at the top of the input tray, and t hen press down at the arrow and releas e t o extend the document feed er. b. Slide out the output tray, and then fold out the outp ut tray extension and pap er guides. 2. Adjust the paper guides o[...]

3. Fan the stack of document pages t o ensure that t he pages do not stick together. Fan the edge that will be pointing into the feeder in one direction , and then fan that same edge in the opposite direction. 4. Align the edges of the documents by tapping the bo ttom of the stack against the table top. Rotate the stack 90 degrees and re peat. 5. G[...]

Load cards into the document feeder To load cards into the document feeder, follow these steps: 1. Place the stack of cards face down with the long dimension parallel to the paper guides. 2. Adjust the paper guides to center the cards, making sure the paper guides touch the edges of the cards. Scan documents The following topics describe ho w to sc[...]

Scan from the control panel buttons To scan using the control panel buttons, follow these steps: 1. Load the originals. 2. Use and to select the scan profile you want. TIP: Pressing OK displays the scan profile's file typ e, color mode, and resolution. To return to the profiles list, press the Back ( ) button. 3. Press either the Scan Simplex [...]

3 Overview of scanning software features Experienced document management professionals migh t be interested in the following scan features. These features are availa ble from any document TWAIN or ISIS ap plication th at allows you to modify the scan settings in its user interface. ● Work with scan profiles ● Scan long or extr a-long docum ents[...]

View profiles To view the existing HP Sm art Document Sc an Software profiles, follow these ste ps: 1. Click Start , point to Programs or All Programs , point to HP , point to HP Sm art Document Scan Software 3.5 , and then clic k HP Smart Document Sca n Softwar e 3.5 . NOTE: The version number may be different. 2. View the list of profiles. To vie[...]

Create scan profiles that use no n-HP scanning software If you have scanning softwa re that you want to use with your sca nner, you can create profiles that use your software. To create a scan profile that uses non- HP scan software, follow these step s: 1. Turn on the scann er and start the HP Sc anner Tools Utility. 2. Click the Prof iles tab. 3.[...]

Scan long or extra-long documents By default , the sca nner will au tomatica lly detect your page size using the Auto detect size selection in the page size drop-d own list. If you select Auto detect standard size , the scanner will identify the page size based upon one o f the standard sizes in the list. Th ese auto-detect selectio ns work on any [...]

Faster scanning with hardware compression The scanner supports multiple levels of JPEG compressio n to increase th e rate of data transfer from the scanner to the scanning software on the computer. The scanning soft ware can uncompress the data in order to create scanned images. JPEG comp ression works o n grayscale and color s cans. To enable fast[...]

Automatically detect page size By default , the sca nner will au tomatica lly detect your page size using the Auto detect size option, and will crop the scanned image to the size of the detected page and straighten a ny skewed content. NOTE: Use the ISIS or TWAIN us er interface to se t crop options when scanning from non-HP scanning software. For [...]

Detect misfeeds The misfeed (multipi ck) detection feature st ops the scan process if it senses th at multiple pages are fed into the scanner at one time. This feature is enabled by defa ult. You might want to disable this feature if you are scanning: ● Multipart forms (a use that HP does not recommend). ● Documents which have labels or sticky [...]

22 Chapter 3 Overview of scanning soft ware features ENWW[...]

4 Care and maintenance This section presents information about how to ca re for and maintain the scanner. For the latest maintenance information, see www.hp.co m/ support . ● HP Scanner Tools Utility Maintenance tab ● Order maintenance an d scanning supplies ● Clean the scanning strips ● Clean t he paper p ath ● Clean the rollers ● Repl[...]

Clean the scanning strips Clean both strips of glass inside the document feeder periodical ly, including any time a s canned image has streaks. Lightly dust the small strips of gr ay reflective material if debris is present. To clean these components, follow these s teps: 1. Press the Power ( ) button to turn off the scanner, and then disconnect th[...]

4. Dry the scanning strips with a dry, soft, lint-free cloth, making sure to wipe the small strips of gray reflective material on each strip. 5. Close the document feeder hatch, rec onnect the USB cab le and power supply to the scan ner, and then pres s the Power ( ) button to turn on the scanner. Clean the paper path If scanned images have streaks[...]

7. If streaks still appear, repeat steps 3 through 5. The cleaning clot h can be cycled t hrough the sca nner up to five times within 30 minutes. After that, the cloth will dry out. If repeated cycling of the clean ing cloth does not remove the streaks from the scanned images, clean the rollers. 8. Under Record Cleaning Paper Path , click Record Cl[...]

3. On the rear of the open document feeder, raise the feed roller covers to expose the upper feed rollers. 4. On the front of the open docum ent feeder, squeeze in on the tabs on the roller door assembly and pull gently forward to expose the upper feed rollers. ENWW Clean the rollers 27[...]

5. Using an HP paper pa th cleaning cloth o r a clean, lint-free cloth mo istened with isopropyl alcohol, wipe the feed rollers on bo th sides of the open hatch. Wipe the rollers from the top down, rotating the r ollers a full 360 degrees to ensure that you wipe the complete surface. CAUTION: Wait two minutes for the feed rollers to dry before load[...]

To replace the rollers, f ollow these steps: 1. Press the Power ( ) button to turn off the scanner, and then disconnect the USB cable and power supply from the scanner . 2. Replace the rollers as described in the instructio ns that were included with the replacement kit. 3. Close the docu ment feeder hatch, and then re connect the USB cable and po [...]

30 Chapter 4 Care an d maintenance ENWW[...]

5 Troubleshooting This section contains solutions for common problems with the scanner. ● Scanner errors ● Basic troubleshooting tips ● Scanner installation troubleshooting ● Scanner initialization or hardware problems ● Scanner operation problems ● Scanner buttons are not working correctly ● Scanner paper path pr oblems For additiona[...]

Error Description Paper Jam The document feeder cannot pick up th e paper or there was a misfeed (multipick). Follow these steps to resolve the erro r: 1. Remove the paper from the docume nt feeder. 2. Sort through the stack to make sure the sheets are not stuck together, and that there are no pages with attached sticky notes. TIP: If you routinely[...]

● If you receive a Scanner not found error message when trying to use the scanner, turn off the scanner, wait 30 seconds, and then turn on the scanner. If you still receive this message, you might need to reset the scanner . ● If you have connecte d the scanner to the co mput er through a USB hub or through a USB port on the front of the comput[...]

Uninstall and then re install the HP Scanjet drivers and tools If checking the scanner cable conne ctions did not solve the problem, the problem might have occurred because of an incomplete installation. Try uninstalli ng and then reinstalling the HP S canjet driver s and tools. 1. Press the Power ( ) button to turn off the scanner, and then discon[...]

Check the USB connection Check the physical connection to the scanner. ● Use the cable that was included with the scan ner. Another USB cable might no t be compatible with the scanner. ● Ensure that the USB cable is securely connected between the scanner and the computer. The trident icon on the USB cable fac es up when th e cable is properly c[...]

Check that the scanner has power The power cable is connected betwee n the sca nner and a power outlet. ● Ensure that the power cable is se curely connected betwee n the scanner and a live electrical outlet. ● If the power cable is connected to a surge protector, ensure that th e surge protector is plugged into an outlet and turned on. ● Ensu[...]

The scanner has stopped working correctly If the scanner stops scanni ng, follo w these steps. After each ste p, start a scan to see if the scanner is working. If the problem persis ts, proceed with the next step. 1. A cable might be loose. Ensure that both the USB cable and power supply are prop erly connected. Use the cable that was included with[...]

Scanner operation problems ● Scanner will not turn on ● Scanner keeps turning off ● The LCD is having display is sues or sc anner buttons are not working as expected ● Scanner does not scan right away ● Scanner scans only one side of a two-sided page ● Scanned pages are missing at the sca n destination ● Scanned image is fuzzy ● Sca[...]

To change the defaults , complete these steps: 1. Press the Too ls ( ) button to start the HP Scanner Tools Utility. 2. Click the Settings tab, and then select the appropri ate Sleep Mode and Auto- Off settings. ● To specify the period of inac tivity after which the scanner goes into Sleep Mo de, select 15 minutes or 1 hour from the Sleep: Put th[...]

Scanned image is fuzzy ● Verify that the document original is not fuzzy. ● Use the Kofax Virtual ReScan Software which ship ped with your scanner to proc ess the scanned data. This softwa re cleans up the im age and comp resses the data . ● Check for any obstructions in the scanner paper pa th and make sure the paper width guides are position[...]

The scan is completely bl ack or completely white ● The item might not be placed correctly in the do cument feeder. Make sure that the item you are trying to scan is plac ed face down in the d ocument feeder. ● If you are scan ning to a black and white im age, make sure your black and white threshold is not set to either extreme (0 or 255). Set[...]

Vertical white stripes appear on the printed page The destination printer might be out of toner or ink. Scan a different original to the same printer to see if the issue lies with the printer. If the second scan has the same prob le m, try scanning to a different printer. Vertical colored stripes appear on the printed page Dust can build up on the [...]

5. If the problem persists, the buttons might be disabl ed outside of the HP Sc anner Tools Utility. Try the followin g procedure: a. Open Control Panel , select Hard ware and So und , and then selec t Scanners and Cameras (in Windows 7, select Hardware and Sound , and then select Devices and Printers ). b. Display the scanner properties: ● Windo[...]

● The document feed er or output tray might cont ain more than the maximum number of pages. Load fewer pages in the document feeder, a n d remove page s from the output tray. ● Clean the scanner paper path to help reduce misfeeds. If misfeeds still occur, clean the rollers. If misfeeds still occur, replace the rollers. Scanning fragile original[...]

The scanned images have streaks or scratches After each step, try another scan to see if the st reak s or scratche s are still appa rent. If so, then try the next step. For information on cl eaning the scanner, see the Care and maintenance section of the User Guid e. ● Check that the originals are clean and unwrinkled. ● Clean the scanning stri[...]

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6 Product accessibility and support Accessibility options on this scanner include an LCD Reader and the ab ilit y to enable and disable scanner buttons. ● LCD Reader ● Control of the scanner buttons LCD Reader The LCD Reader is softwa re that outpu ts the st atus of the LCD on the scanner front panel to the computer monitor as the LCD changes. [...]

48 Chapter 6 Product acce ssibility and support ENWW[...]

7 Specifications and warranty This section contains regulatory information and product specifications for your scanner. ● Scanner specifications ● Document feeder specifications ● Environmental specifications ● Regulatory information ● Energy information ● Disposal of Waste Eq uipment by Users in Private Households in the European Union[...]

Name Description Maximum paper size 220 x 3100 mm (8.7 x 122 in) Minimum paper weight 41 g/m 2 (11 lb) Maximum paper weight 209 g/m 2 (56 lb) Environmental specifications Name Description Temperature Operating the scanner: 10° to 3 5° C (50° to 95° F) Storage: -40° to 65° C (-40° to 149° F) Relative humidity Operating the scanner: 10% to 8 [...]

Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indica tes that this product must not be disposed of with your other household waste. Instead, it is yo ur responsibility to dispose of your waste equipment by handing it over to a designated collection point fo r the recy[...]

AND HP SPECIFICALLY DI SCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATI SFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states, or pr ovinces do not allow limitations on the duration of an implied warranty, so the above limi tation or exclusion might not apply to you. This warranty gives you spec[...]

Index A about scan profiles 6 accessibility 47 applications scan from 14 Auto color detect 20 automatically crop scanned image 20 automatically detect page size 20 B Back button 3 bins locating 2 black scans troublesh oot 41 blank page suppression 1 blurry images 40 buttons scanner front pane l 3 C cables troublesh oot 33 Cancel button 3 capacity, [...]

output bin locating 2 P pages missing, troubleshoot 39 pages out of order 40 paper jams 45 misfeeds 43 not feeding 43 troublesh oot 43 paper path clean 25 feeding problems 43 paper-handling 1 parts order 28 power management 38 power supply troubleshoot cable 33 power switch, locating 2 problems with LCD 39 product Sleep Mode 8 product info 1 produc[...]

Z zonal multipick detection 21 ENWW Index 55[...]

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