HP t200 manual

Maintenance and Service Guide HP MultiSeat ms6200 and HP t200 Zero Client For MultiSeat[...]

© Copyright 2011 Hew lett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warrantie s for HP products and services are set forth in the express warranty statements accompanying such product[...]

About This Book WARNING! Text set off in this manner indi cates that failure to follow di rections could result in bodily harm or l oss of life . CAUTION: Text set off in this manner indicates that failure to follo w directions could result in damage to eq uipment or loss of informa tion. NOTE: Text set off in this manner provid es important supple[...]

iv About This Book[...]

Table of contents 1 Produc t Feature s ............ ............ .............. ........... ............... ............ ............... ........... ..... ............ ........... .......... 1 HP MultiSeat ms6200 .............. ........... ............ ............. ............... ............ ............ ............. ................... .. 1 St[...]

Licensing and Support ................ ............ ............... ............. ............ ............... ............. ......... ............. .. 14 External Links ............... .......... .......... ............. .......... .......... .......... ............ ........... .......... . ................ ..... 14 Troubleshooting ........ ......[...]

5 Remova l and Repl acement Procedure s ................. ................ .................. .................... ............... ... ......... ... 38 Prepar ation for Disasse mbly ..... ............ .............. ............. .............. ............ .............. ............. .. ... ........ 38 Access Panel .................... ..........[...]

USB ............ ......... ........ ......... ............ ........ ......... ......... ............ ........ ......... ........... ....... ........... ......... ..... 77 Microphone ................ ............ ............ ................ ............ ............ ................. ........... ........ .............. ....... 78 Headphone .......[...]

1 Product Features HP MultiSeat ms6200 Standard Configuration Features Features may vary de pending on the mode l. For a complete listing of the hardware an d software installed in the computer , run the diagnostic utility (include d on some comput er models only). Figure 1 -1 Small Form Factor C onfiguration NOTE: The MultiSeat computer can also b[...]

Front Panel Components Drive configuration ma y vary by model. Some models have a b ezel blank covering one or more drive bays. Figure 1 -2 Front Panel Componen ts Table 1-1 Fron t Panel Compon ents 1 5.25-inch Optical Drive 5 Microphone/Headphone Connector 2 Dual-State Power Button 6 3.5-inc h Media Card Reader (o ptional) 3 Power On Light 7 Hard [...]

Media Card Reader Components The media card reader is an opti o nal device available o n some models on ly. Refer to the fo llowing illustration and table to identify th e media card reader comp onents. Figure 1 -3 Media Card Reader Components Table 1-2 Media Card Reader Components No. Slot Media 1 xD ● xD-Picture Card (x D) 2 MicroSD ● MicroSD[...]

Rear Panel Components Figure 1 -4 Rear Panel Components 1 RJ-45 Network Connector 6 Di splayPort Monitor Connector 2 Serial Connector 7 VGA Monitor Connector 3 PS/2 Mouse Connector (green) 8 PS/2 Keyboard Connector (purple) 4 Power Cord Connector 9 Line-Out Connector for power ed audio devices (green) 5 Universal Serial Bus (USB) ports 10 Line-In A[...]

HP t200 Zero Client Front Panel Components For more information, http://www.hp.com and search for y our specific t 200 Zero Clie nt model to fi nd the model-specific QuickSpecs. Figure 1 -6 Front panel components (1) Power LED (3) Line-out (headphone) audio connector (2) Line-in (microphone) connector (4) USB 2.0 connectors (4) NOTE: If the optiona[...]

Rear Panel Components For more information, http://www.hp.com and search for y our specific t 200 Zero Clie nt model to fi nd the model-specific QuickSpecs. Figure 1 -7 Rear panel components (1) On/off switch (5) DC power connector (2) Reset button (6) Ethernet RJ-45 connector (3) VGA connector (7) Security clip slot (4) USB PC connector to host PC[...]

2 HP MultiSeat Computing Solution – Best Practices Offerings of Microsoft ® Windows ® MultiPoint™ Server 2011 OEM Standard ● HP MultiSeat ms620 0 Desktop (the host PC) ship s preinstalled from the factory with Windows MultiPoint Server 2011, which in cludes the server Certi ficate of Authenticity (COA) an d the host station Clie nt Access L[...]

Academic Volume License ● HP MultiSeat ms6200 Desktop sold with FreeDO S installed and no Client Access License (CAL) provided ● Requires the p urchase of the Academic Volume License version of MultiPoint Se rver 2011 ● Device drivers must be downlo a ded from HP and installed ● HP zero clients do not include the user CAL ● Available in m[...]

Topology ● Windows MultiPoin t Server 2011 ◦ Windows MultiPoint Server 2011 supports PS/2 keyboard/mouse on the host system. ◦ Windows MultiPoint Server 2011 supports au dio and microphone on the host PC station. NOTE: Fo r this to f unction, the host sta tions must be configur ed using PS/2 keyboard and mouse. It will not function with USB k[...]

If the optional DC adapter is connected to a working power outle t or to the monitor, the t200 Zero Client supp orts a USB keyboard, a USB mouse, and two 500 mA (high power) USB devices. Topology Examples ● HP MultiSeat Thin Clients t100 Series ◦ Six sessions: five t100 series clients connec ted directly to the host PC + host station ◦ Ten se[...]

Best Practices for Setting Up a MultiSeat Environment A USB-connected environment is ideal when plug-and-play simplicity is desired or in settings wi th no Ethernet networ k infrastructu re. An Ethernet-con nected enviro nment is ideal when the dist ance needed betwe en the host PC and its clients must be greater than USB allows. It can also help r[...]

● Ethernet-co nnected t200 Ze ro Clients look like local USB devices to the operating system as displayed in Multi Point Manager. ● There are tw o types of ha rdware reset: ◦ Clear assignment—hold recessed reset button while powering on until LED blinks blue/ amber ◦ Clear all (factory defaults)—hold th e reset button for seven seconds [...]

Best Practices for Installation of Drivers with the Volume License Operating System Recommended Method (Automat ic Driver Installation) Before installing the Windows MultiPoint Server 2011 Volume License operating system from DVD, go to www.hp.com and search for drivers for yo ur host PC mod el. Choose the MultiPoint 2011 O S then locate and dow nl[...]

Performance Considerations Consider the followin g when evaluating pe rformance on a MultiSea t solution: ● Each client session, including the host system, will offer native resolution of the monitor attached to the client/host. The MultiPoi nt operating system does not atte mpt to reduce th e resolution or color depth o f each sessio n. ● Perf[...]

Switching from USB to PS/2 mouse or ke yboard (and vice versa) requires the stations to be remapped. Cause Solution The MultiPoint operating system stores the pr evious mapping of keyboards and mice to each display, and it attempts to continue to use that mapping. Use the Remap all stations feature in the MultiPoin t Manager when changing keyboard [...]

3 Computer Setup (F10) Utility Computer Setup (F10) Utilities Use Computer Setup (F10) Utility to do the following: ● Change factory default settings. ● Set the system date and time. ● Set, view, change, or verify the system configurat ion, including settings for processor, graphics, memory, audio, stora ge, communications, and input devices.[...]

● Solve system configura tion errors detect ed but not automa tically fixed during th e Power-On Self- Test (POST). ● Replicate the system setup by saving system configuration information on a USB device and restoring it on one or more computers. ● Execute self-tests on a sp ecified ATA hard drive (when su pported by drive). ● Enable or dis[...]

Computer Setup—File NOTE: Support for specific Comput er Setup opti ons may vary depe nding on the hardware configuration. Table 3-2 Computer Setup— File Option Description System Information Lists: ● Product name ● SKU number (some models) ● Processor type/speed/stepping ● Cache size (L1/L2/L3) (dual core processors ha ve this listed t[...]

Computer Setup—Storage NOTE: Support for specific Comput er Setup opti ons may vary depe nding on the hardware configuration. Table 3-3 Computer Setup—Storage Option Description Device Configuration Lists all installed BIOS-controlled storage devices. When a device is selected, detailed informat ion and options are displayed. The following opti[...]

Table 3-3 Compu ter Setup—Storage (continued) Storage Options eSATA Port (some models) Allows you to set a SATA port as an eSATA port fo r use with an external drive. Default is enabled. This setting affects only the port with the black con nector, labeled as eSATA on the system board. This port should have the e SATA back panel conne ctor attach[...]

Table 3-3 Compu ter Setup—Storage (continued) DPS Self-Test Allows you to execute self-tests on ATA hard dr ives capable of performing the Drive Protection System (DPS) self-tests. NOTE: This selection will only appear when at leas t one drive capa ble of performing the D PS self-tests is attached to the system. Boot Order Allows you to: ● Spec[...]

Table 3-4 Com puter Setup—Securi ty (continued) Power-On Password Allows you to set and enable a power-on password. The power-on password pr ompt appears after a power cycle. If the user does not en ter the correct p ower-on password, the unit will not boot. NOTE: This selection will only appear when at l east one drive that supports the DriveLoc[...]

Table 3-4 Com puter Setup—Securi ty (continued) USB Security Allows you to set Enabled/Disabl ed (default is Enable d) for: ● Front USB Ports ◦ USB Port 1 ◦ USB Port 2 ◦ USB Port 3 ◦ USB Port 4 ● Rear USB Ports ◦ USB Port 1 ◦ USB Port 2 ◦ USB Port 3 ◦ USB Port 4 ◦ USB Port 5 ◦ USB Port 6 ● Accessory USB Po rts ◦ USB Po[...]

Table 3-4 Com puter Setup—Securi ty (continued) System Security (some models: these options are hardwar e dependent) Data Execution Prevention (enable/ disable) - Helps prevent oper ating system security breaches. Default is enabled. Virtualization Technology (VTx)(so me models) (enable/disabl e) - Contr ols the virtualization features of the pro[...]

Computer Setup—Power NOTE: Support for specific Comput er Setup opti ons may vary depe nding on the hardware configuration. Table 3-5 Computer Setup—Power Option Description OS Power Management ● Runtime Power Management— Enable/Disable. Allows certain operating systems to reduce processor voltage and frequency whe n the current software lo[...]

Computer Setup—Advanced NOTE: Support for specific Comput er Setup opti ons may vary depe nding on the hardware configuration. Table 3-6 Com puter Setup—Adva nced (for advanced use rs) Option Heading Power-On Options Allows you to set: ● POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Ev ery x Days). ◦ QuickBoot (default) = Do not[...]

Table 3-6 Com puter Setup—Adva nced (for advanced users) (co ntinued) Bus Opti ons On some models, allows you to enable or disable: ● PCI SERR# Generation. Default is enabled. ● PCI VGA Palette Snooping, which sets the VG A palette snooping bit in PCI configuration space; only needed when more than one graphics cont roller is installe d. Defa[...]

Recovering the Configuration Settings This method of reco very requires that yo u first perform the Save to Remova ble Media command with the Computer Setu p (F10) Utility before Restore i s needed. (See Save to Removable Media on page 18 in the Computer Setup—File table.) NOTE: It is recommended that you save any modified computer configuratio n[...]

4 Routine Care, SATA Drive Guidelines, and Disassembly Preparation This chapter provides general service information for the computer. Ad herence to th e procedures and precautions described in this chapter is esse ntial for proper service. CAUTION: When the computer is plug ged into an AC power source, voltage is always applied to the system board[...]

Removing DIPs from vinyl tray Removing DIPs from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box 2,000 V 3,500 V 7,000 V 5,000 V 4,000 V 5,000 V 20,000 V 11,000 V 11,500 V 14,500 V 26,500 V 21,000 V These are then multi-packaged inside p lastic tubes, trays, or Styrofoam. NOTE: 700 volts can degrade a product. Preventing Elec[...]

Grounding the Work Area To prevent sta tic damage at the work area, us e the following precautions : ● Cover the work surface with appr oved static-dissipative material. Pr ovide a wrist strap conne cted to the work surface and properly grou nded tools and equ ipment. ● Use stat ic-dissipative mats, foot straps, or air ionizers to give added p [...]

Operating Guidelines To prevent ov erheating and to help p rolong the life of the computer: ● Keep the computer away from excessive mo isture , dire ct sunlight, and extremes of heat a nd cold. ● Operate the computer on a sturdy, level surfac e. Leave a 10.2-cm (4-i nch) clearance on all vented sides of the comp uter and above th e monitor to p[...]

To clean the co mputer case, follow th e procedures described below: ● To remove light sta ins or dirt, use plain water with a clean, lint-free cloth or swab. ● For stronger stains, use a mild dishwashing liq uid diluted with water. Rinse we ll by wiping it with a cloth or swab dampen ed with clear water. ● For stubborn stains, use isop ropyl[...]

Cleaning the Mouse Before cleanin g the mouse, ensure that the power to the compu ter is turned off. ● Clean the mouse ball by first remo ving the retainin g plate and the bal l from the housing. Pull ou t any debris from th e ball socket and wipe the ball with a clean, dry cloth befo re reassembly. ● To clean the mouse body, foll ow the proced[...]

Cables and Connectors Most cables used throu ghout the unit are flat, fl exible cables. Th ese cables must be handled with care to avoid damage. Apply onl y the tension required to sea t or unseat the cables during insertion or removal from the conne ctor. Handle cables by the co nnector whenever possible . In all cases, avoid bending or twisting t[...]

SATA Hard Drives Serial ATA Hard Drive Characteristics Number of pins/conductors in data cable 7/7 Number of pins in power cable 15 Maximum data cable length 39.37 in (100 cm) Data interface voltage differential 400-700 mV Drive voltages 3.3 V, 5 V, 12 V Jumpers for configuring drive N/A Data transfer rate 3.0 Gb/s SATA Hard Drive Cables SATA Data [...]

● Some flat ribbon cables come prefolded . Neve r change the folds on the se cables. ● Do not bend an y cable sharply. A sharp bend can br eak the interna l wires. ● Never bend a SATA data cable ti ghter than a 30 mm (1 .18 in) radius. ● Never crease a SATA data cable. ● Do not rely on comp onents like the drive cage, p o wer supply, or c[...]

5 Removal and Replacement Procedures Adherence to the p rocedures and pr ecautions de scribed in this chapt er is essential fo r proper servic e. After completing all necessary removal and replacemen t procedures, run the Diagnostics utility to verify that all compo nents operate properly. NOTE: Not all features listed in th is guide are availa ble[...]

Access Panel 1. Prepare the compu ter for disassembly ( Preparation for Disassembly on page 38 ). 2. If the computer is o n a stand, re move the compute r from the stand. 3. Lift up on the a ccess panel hand le (1) then lift the access panel off the computer (2) . Figure 5-1 Removing the access panel To install the access p anel, reverse the remova[...]

Front Bezel 1. Prepare the compu ter for disassembly ( Preparation for Disassembly on page 38 ). 2. Remove the access pan el ( Access Panel on page 39 ). 3. Lift up the three tabs on the side of the bezel (1) , then rotate the bezel off the chassis (2) . Figure 5-2 Removing the front bezel To install the fron t bezel, reverse th e removal proced ur[...]

Bezel Blanks On some models, there are bezel blanks covering the 3.5-inch and 5.25-inch extern al drive bays that need to be removed befo re installing a drive. To remove a bezel blank: 1. Remove the access pan el ( Access Panel on page 39 ). 2. Remove the front bezel ( Front Bezel on page 40 ).. 3. To remove a bezel blank, push the two retaining t[...]

For proper system op eration, the DDR3-SDRAM DIMMs must be: ● industry-standard 240-pin ● unbuffered non-ECC PC3-850 0 DDR3-1066 MHz-compliant or PC3-10 600 DDR3-1333 MHz- compliant ● 1.5 volt DDR3-SD RAM DIMMs The DDR3-SDRAM DIMMs must also: ● support CAS latency 7 DDR3 1066 MHz (7-7 -7 timing) and CAS latency 9 DDR3 1333 MHz (9-9-9 ti min[...]

Installing DIMMs CAUTION: You must disconnect the power co rd and wa it appro ximately 30 seconds for the power to drain before a dding or removing memory module s. Re gardless of the p ower-on state, voltage is always supplied to the memory modules as long as th e computer is plug ged into an active AC outlet. Adding or removin g memory modules wh[...]

5. Push the module down in to the socket, ensuring th at the module is fully inserted and properly seated. Make su re the latches are in the clo sed position (3) . 6. Repeat steps 4 and 5 to insta ll any additional module s. 7. Replace the access pane l. 8. If the computer was on a stand, repl ace the stand. 9. Reconnect the p ower cord and turn on[...]

5. Before installing an expansion ca rd, remove the expansion slot co ver or the existing expansion card. NOTE: Before removing an installed expansion ca rd, disconnect any cables that may be attached to the expans ion card. a. If you are installing an expan sion card in a vacant socke t, remove the appropriate expansion slot cover o n the back of [...]

c. If you are remo ving a PCI Express x16 card, pull th e retention arm on the back of the expansion socke t away from the card and ca refully rock the card back and forth until the connectors pull free from the socket. Pull the expansion card straight up from the socket then away from th e inside of the chassi s to re le ase it from the chassis fr[...]

8. To install a new expansio n card, hold the card just above the expans ion socket on the system board then move the card toward the rear of the chassis (1) so that the bracket on the card is aligned with th e open slot on the rear of the chassis. Press the card straight down into the expansion socket on the system board (2) . Figure 5-9 Installin[...]

14. Lock any security d evices that were disengaged when the acce ss panel was removed. 15. Reconfigure the computer, if necessary. System Board Connections Refer to the following illustration and table to id entify the system board co nnectors for your model. Figure 5 -11 Sy stem board connections Table 5-1 Syst em board connecti ons No. System Bo[...]

Table 5-1 Syst em board connecti ons (continued) No. System Board Connec tor System Board Labe l Color Component 15 USB MEDIA2 black USB Device, such as a Media Card Reader 16 Hood Sensor HSENSE white Hood Sensor 17 PCI Express x1 X1PCIEXP1 black Expansion Car d 18 PCI Express x1 X4PCIEXP black Expansio n Card 19 PCI Express x16 X16PCIEXP black Exp[...]

Installing and Removing Drives When installing drives, follow these guidelines: ● The primary Serial ATA (SATA) hard drive mu st be connected to the dark b lue primary SATA connector on the system board labeled SATA0. If you are adding a second hard dri ve, connect it to the white connector on th e system board labeled SATA1. ● Connect a SATA o[...]

CAUTION: To prevent loss of wo rk and damage to th e computer or drive: If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, and unplu g the power cord. Do not remove a drive whi le the computer is on or in sta ndby mode. Before hand ling a drive, ensure that you are dischar g ed of static electr[...]

6. Press down on the green drive retainer button loca te d on th e left side of the drive to disengage the drive from the drive cage (1) . While p ressing the dr ive retainer button, slide the drive back until it stops, then lift it up and out of the drive cage (2) . Figure 5-14 Removing the 5.25-inch Drive Installing a 5.25-inch Dr ive into a Driv[...]

5. Position the guide screws on the drive into the J-slots in the d rive bay. Then slide the drive toward the fro nt of the comput er until it locks into place. Figure 5-16 Installing the Optical Drive 6. Rotate the drive ca ge to its upright p osition. 7. Connect the SATA data cable to the white SATA system board connector labeled SATA2. 8. Route [...]

The 3.5-inch drive is loca ted underneath the 5.25 -inch drive. You must remove th e 5.25-inch drive before removing the 3.5-inch drive. 1. Follow the procedure in Removing a 5.25-inch Drive from a Drive Bay on pa ge 51 to remov e the 5.25-inch drive and access the 3.5-inch drive. CAUTION: Ensure that the comp uter is turned of f and that the p owe[...]

Installing a 3.5-inch Drive into a Drive Bay The 3.5-inch bay is lo cated underne ath the 5.25-inch drive. To insta ll a drive into the 3.5-i nch bay: NOTE: Install guide screws to ensure the drive will line up correctly in the drive cage and lock in place. HP has provided extra gu ide screws for the drive bays (four 6-3 2 standard screws and fo ur[...]

b. If installing a media card reader, connect the USB cable from the media card re ader to the USB connector on the system board l abeled MEDIA. Figure 5-21 Connecting the Media Card Re ader USB Cable NOTE: Refer to System Board Connections on page 48 for an illustratio n of the system board drive connectors. 6. Replace the 5.25-inch drive. 7. Repl[...]

4. Rotate the power su pply to its upright position. The hard drive is lo cated beneath the power supply. Figure 5-22 Raising the Power Supply 5. Disconnect the power cabl e and data cabl e from the ba ck of the hard drive. 6. Press down on the green release l atch next to the hard drive (1) . While holding the la tch down, slide the drive forwa rd[...]

7. To install a hard drive, you must tr ansfer th e silver and blue isolat ion mounting guide screws from the ol d hard drive to the new har d drive. Figure 5-24 Installing Hard Drive Guide Screws 8. Align the guide screws with the slots on the cha ssis drive cage , press the hard drive dow n into the bay, then slide it back until it stops and lock[...]

Fan duct The fan duct sits between the front fan and the heat sink. 1. Prepare the compu ter for disassembly ( Preparation fo r Disassembly on page 38 ). 2. Remove the access pan el ( Access Panel on page 39 ). 3. Lift the fan duct straight up ou t of the chassis. Figure 5-26 Removing the fan duct To install the fan du ct, reverse the removal proce[...]

Front Fan Assembly The front fan assemb ly is attach ed to the fron t of the chassis. 1. Prepare the compu ter for disassembly ( Preparation fo r Disassembly on page 38 ). 2. Remove the access pan el ( Access Panel on page 39 ). 3. Remove the front bezel ( Front Bezel on page 40 ). 4. Remove the baffle ( Fan duct on page 59 ). 5. Disconnect the fan[...]

7. Pull the assembly toward the rea r of the unit (2) , and then lift it out of the chassis. Figure 5-28 Removing the front fan To install the fron t fan, reverse the re moval procedure. Be sure to orient th e air flow into th e unit. Front Fan Assembly 61[...]

Hood Sensor The hood sensor is attached in a slot in the rear of the chassis. 1. Prepare the compu ter for disassembly ( Preparation fo r Disassembly on page 38 ). 2. Remove the access pan el ( Access Panel on page 39 ). 3. Unplug the sensor cable from the system board connect or labeled HSENSE (1) . 4. Slide the hood sensor straight ou t of the no[...]

Front I/O, Power Switch Assembly The front I/O and po wer switch/LEDs is one as sembly, attached to the front of the ch assis. Push the assembly into the ch assis to remove. 1. Prepare the compu ter for disassembly ( Preparation fo r Disassembly on page 38 ). 2. Remove the access pan el ( Access Panel on page 39 ). 3. Remove the front bezel ( Front[...]

8. Route the cables through the slots beneath the dr ive cage, rota te the asse mbly into the chassis (2) , and then remove the assembly from the co mputer. Figure 5-31 Removing the front I/O, po wer switch/LED assembly screw To install the front I/O an d power switch assembly, reverse the removal proced ure. NOTE: Be sure to correctl y route the c[...]

Speaker The speaker is attached to the front of th e chassis under the rotating drive cage. 1. Prepare the compu ter for disassembly ( Preparation fo r Disassembly on page 38 ). 2. Remove the access pan el ( Access Panel on page 39 ). 3. Remove the front bezel ( Front Bezel on page 40 ). 4. Rotate the drive ca ge to its upright p osition. 5. Discon[...]

Heat sink The heat sink is secured atop the processor with four cap tive Torx screws. The heat sink doe s not include a fan. 1. Prepare the compu ter for disassembly ( Preparation fo r Disassembly on page 38 ). 2. Remove the access pan el ( Access Panel on page 39 ). 3. Remove the fan duct ( Fan duct on page 59 ). 4. Remove the front fan ( Front Fa[...]

6. After loosening th e screws (1 ) , lift the heat sink fro m atop the processor (2) and se t it on its side to keep from contaminating the work area with thermal grea se. Figure 5-34 Removing the heat sink When reinstalling the heat sink, ma ke sure that i ts bottom has been cleaned with an alcohol wipe and fresh thermal grease has been app lied [...]

Processor 1. Prepare the compu ter for disassembly ( Preparation for Disassembly on page 38 ). 2. Remove the access pan el ( Access Panel on page 39 ). 3. Remove the fan duct ( Fan duct on page 59 ). 4. Remove the front fan assembly ( Front Fan Assembly on page 60 ). 5. Remove the heat sink ( Heat sink on page 66 ). 6. Rotate the locking lever to i[...]

2. Secure the locking lever. If reusing the existing hea t sink, go to step 3. If using a new heat sink, go to step 6. Figure 5-36 Removing the processor 3. If reusing the ex isting heat sink, clean the bo ttom of the heat sin k with the alcohol p ad provided in the spares kit. CAUTION: Before reinstallin g the heat sink you must clean the top of t[...]

Power Supply WARNING! To reduce potential safety i ssues, only the power supply pr ovided with th e computer, a replacement powe r supply provided by HP, or a power su pply purchased as an accessory from HP should be used with the comp uter. The rotating powe r supply is locate d at the rear of the chassis. It is hel d in place by a bracket – no [...]

To install the po wer supply, reverse the removal procedure. CAUTION: When installing the power su pply cables, make sure they are properly positioned so they are not cut by the drive cage and ar e not pinched by the rotating power supply. System Board 1. Prepare the compu ter for disassembly ( Preparation for Disassembly on page 38 ). 2. Remove th[...]

11. Lift up the front of the system board, and then pull the system board forwar d, up, and out of the chassis (2) . Figure 5-38 Removing the system board To install the system board, reverse the removal procedure. NOTE: When replacing the system board, you must also change the ch assis serial number in the BIOS. CAUTION: Before reinstalling the he[...]

CAUTION: Before replacing the battery, it is importan t to back up the computer CMOS settings. When the battery is removed or replaced, the CMOS settings will be cleared. Refer to the Computer Setup (F10) Utility Guide for information on backing up the CMOS settings. NOTE: HP encourages customers to re cycle used electronic hardware, HP original pr[...]

2. To insert the new battery, sli de one edge of the repl acement battery under the holde r’s lip with the positive side up (2) . Push th e other edge down un til the clamp snaps ove r the other edge of the battery. Figure 5-40 Re moving the battery from a type 2 h older 3. Replace the computer access p anel. 4. Plug in the comput er and turn on [...]

4. Plug in the comput er and turn on power to the computer. 5. Reset the d ate and time, your passwords, and any special system setups, using Computer Setup. Refer to Computer Setup (F10) Utility on pag e 16 . Using the Small Form Fact or Computer in a Tower Orientation The Small Form Fa ctor computer can be used in a towe r orientation. T he HP lo[...]

A Connector Pin Assignments This appendix contains the pin assignments for co mputer con nectors. Some of these connecto rs may not be used on th e product bein g serviced. Keyboard Connector and Icon Pin Signa l 1 2 3 Data Unused Ground 4 5 6 +5 VDC Clock Unused Mouse Connector and Icon Pin Signa l 1 2 3 Data Unused Ground 4 5 6 +5 VDC Clock Unuse[...]

Ethernet RJ-45 Connector and Icon Pin Signa l 1 2 3 4 (+) Transmit Data (-) Transmit Data (+) Receive Data Unused 5 6 7 8 Unused (-) Receive Data Unused Unused Serial Interface, Powered and Non-Powered Connector and Icon Pin Signal 1 2 3 Carrier Detect (12V if powere d) Receive Data Transmit Data 4 5 6 Data Terminal Read y Signal Ground Data Set Re[...]

Microphone Connector and Ico n (1/8” miniphone) Pin Signal 1 2 3 1 (Tip) 2 (Ring) 3 (Shield) Audio_left Audio_Right Ground Headphone Connector and Ico n (1/8” miniphone) Pin Signal 1 2 3 1 (Tip) 2 (Ring) 3 (Shield) Audio_left Power_Ri ght Ground Line-in Audio Connector and Ico n (1/8” miniphone) Pin Signal 1 2 3 1 (Tip) 2 (Ring) 3 (Shield) Au[...]

Monitor Connector and Icon Pin Signal Pin Signa l 1 2 3 4 Red Anal og Green Analog Blue Analog Not used 9 10 11 12 +5V (fused) Ground Not used DDC Serial Data 5 6 7 8 Ground Ground Ground Ground 13 14 15 Horizontal Sync Vertical Sync DDC Serial Clock 4-Pin Power (for CPU) Connector and Icon Pin Signa l 1 2 3 4 GND GND +12V CPU -12V CPU Monitor 79[...]

SATA Data and Power Drive C onnector Pin Signal Pin Signal Pin Signal Pin Signal S1 S5 Ground B- S2 S6 A+ B+ S3 S7 A- Ground S4 Ground P1 P5 P9 P13 Ground B- V 5 V 12 P2 P6 P10 P14 V 3.3 Ground Ground V12 P3 P7 P11 P15 V 3.3 V 5 Reserved V 12 P4 P8 P12 Ground V 5 Ground *S = Data, P = Power 80 Appendix A Conn ector Pin Assignment s[...]

PCI Express x1, x4, x8, and x16 PCI Express Connector Pin A Pin Signal Pin Signal Pin Signal Pin Signal Pin Signal 1 2 3 4 5 PRSNT1 +12V +12V GND JTAG2 6 7 8 9 10 JTAG3 JTAG4 JTAG5 +3.3V +3.3V 11 12 13 14 15 PERST# GND REFCLK+ REFCLK- GND 16 17 18 19 20 PERp0 PERn0 GND RSVD GND 21 22 23 24 25 PERp1 PERn1 GND GND PERp2 26 27 28 29 30 PERn(2) GND GND[...]

PCI Express x1, x4, x8, and x16 PCI Express Connector Pin B Pin Signal Pin Signal Pin Signal Pin Signal Pin Signal 1 2 3 4 5 +12V +12V RSVD GND SMCLK 6 7 8 9 10 SMDAT GND +3.3 V JTAG1 3.3vAux 11 12 13 14 15 WAKE# RSVD GND PETp0 PETn0 16 17 18 19 20 GND GND PETp1 PETn1 21 22 23 24 25 GND GND PETp2 PETn2 GND 26 27 28 29 30 GND PETp3 PETn3 GND RSVD 31[...]

DVI Connector Connector and Icon Pin Signal Pin Signal 1 2 3 4 T.M.D. S. Data2– T.M.D. S. Data2+ T.M.D.S. Data2/4 Shield T.M.D. S. Data4– 13 14 15 16 T.M.D. S. Data3+ +5V Power Ground (for +5V) Hot Pug Dete ct 5 6 7 8 T.M.D. S. Data4+ DDC Clock DDC Data No Connect 17 18 19 20 T.M.D. S. Data0– T.M.D. S. Data0+ T.M.D.S. Data0/5 Shield T.M.D. S.[...]

DisplayPort Connector Connector and Icon Pin Signal Pin Signal 1 2 3 4 ML_Lane 0 (p) Ground ML_Lane 0 (n) ML_Lane 1 (p) 13 14 15 16 CONFIG1 CONFIG2 AUX CH (p) Ground 5 6 7 8 Ground ML_Lane 1 (n) ML_Lane 2 (p) Ground 17 18 19 20 AUX CH (n) Hot Plug Return DP_PWR 9 10 11 12 ML_Lane 2 (n) ML_Lane 3 (p) Ground ML_Lane 3 (n) 84 Appendix A Conn ector Pin[...]

B Power Cord Set Requirements The power supplies o n some computers have exte rnal power switches. The voltage select switch feature on the co mputer permits it to operate from any line voltage between 100-120 o r 220-240 volts AC. Power supplies on those computers that do n ot have extern al power switches are equipped with internal switches that [...]

Country-Specific Requirements Additional requi rements specific to a country are sh own in parentheses an d explained below. Country Accrediting Agency Coun try Accrediting Agency Australia (1) Austria (1) Belgium (1) Canada (2) EANSW OVE CEBC CSA Italy (1) Japan (3) Norway (1) Sweden (1) IMQ METI NEMKO SEMKO Denmark (1) Finland (1) France (1) Germ[...]

C POST Error Messages This appendix lists the erro r codes, error messa g es, and the various indicator li ght and audible sequences that yo u may encounter durin g Power-On Self-Tes t (POST) or computer restart, the probable source of the problem, and steps you can take to resolve the error co ndition. POST Message Disabled suppresses most system [...]

POST Numeric Codes and Text Messages This section covers those POST errors that have numeric codes associated with them. The section also includes some text messages th at may be encoun tered during POST. NOTE: The computer wi ll beep once after a POST text messa ge is displayed on the scre en. Table C-1 Numeri c Codes and Text Me ssages Control pa[...]

Table C-1 Numeri c Codes and Text Me ssages (continued) Control panel message Description Recommended action 163-Time & Date Not Set Invalid time or date in configuration memory. RTC (real-time clock) battery may need to be replaced. Reset the date and time under Control Panel (Computer Setup can also be used). If the problem persists, replace [...]

Table C-1 Numeri c Codes and Text Me ssages (continued) Control panel message Description Recommended action 303-Keyboard Controller Error I/O board keyboard controlle r. 1. Reconnect keyboard with computer turn ed off. 2. Replace the system board. 304-Keyboard or System Unit Err or Keyboard failure. 1. Reconnect the keyboard with computer turn ed [...]

Table C-1 Numeri c Codes and Text Me ssages (continued) Control panel message Description Recommended action 601-Diskette Controller Error Diskette controller circuitry or floppy drive circuitry incorrect. 1. Check and/or replace cables. 2. Clear CMOS. (See Appendix B, Password Security and Resetting CMOS on page 100 .) 3. Replace diskette drive. 4[...]

Table C-1 Numeri c Codes and Text Me ssages (continued) Control panel message Description Recommended action 1720-SMART Hard Drive Detects Imminent Failure Hard drive is about to fail. (Some hard drives have a hard drive firmwar e patch that will fix an erroneous error message .) 1. Determine if hard drive is giving cor rect error message. Enter Co[...]

Table C-1 Numeri c Codes and Text Me ssages (continued) Control panel message Description Recommended action 2201-MEBx Module did not checksum correctly Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. 1. Reboot the computer. 2. Unplug the power cord, re-seat the memory modules, and reboot the computer. 3[...]

Table C-1 Numeri c Codes and Text Me ssages (continued) Control panel message Description Recommended action 2211-Memory not configured correctly for proper MEBx execution. DIMM1 or XMM1 is not installed. Make sure there is a memory module in the black DIMM1 socket and that it is properly seated. 2212-USB Key Provisioning failure writing to device [...]

Table C-1 Numeri c Codes and Text Me ssages (continued) Control panel message Description Recommended action 2230-General error during MEBx execution E rror occur red during MEBx execution which fails into the “General” groupin g. Status information displayed along with the error provides further clarity into the failure. MEBx handles transfere[...]

Table C-1 Numeri c Codes and Text Me ssages (continued) Control panel message Description Recommended action Network Server Mode Active and No Keyboard Attach ed Keyboard failu re while Network Server Mode enabled. 1. Reconnect keyboard with computer turn ed off. 2. Check connector for bent or missing pins. 3. Ensure that none of the keys are depre[...]

Table C -2 Diagnostic Front Panel LEDs and Audible Codes (co ntinued) Activity Beeps Possible Cause Recommended Ac tion Red Power LED flashes two times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. 2 Processor thermal protection activated: A fan may be blocked or not [...]

Table C -2 Diagnostic Front Panel LEDs and Audible Codes (co ntinued) Activity Beeps Possible Cause Recommended Ac tion Red Power LED flashes five times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. 5 Pre-video memory error. CAUTION: To avoid damage to the DIMM s or t[...]

Table C -2 Diagnostic Front Panel LEDs and Audible Codes (co ntinued) Activity Beeps Possible Cause Recommended Ac tion Red Power LED flashes ten times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. 10 Bad option card. 1. Check each option card by removin g the card (o[...]

D Password Security and Resetting CMOS This computer supports security password featur es, which ca n be established through the Comput er Setup Utilities menu. This computer supports two se curity password fe atures that are e stablished through the Co mputer Setup Utilities menu : setup password a nd power-on password. When yo u establish on ly a[...]

Resetting the Password Jumper To disable the power-on or se tup password features , or to clear the pow er-on or setup passwords, complete the fo llowing steps: 1. Shut down the operating system properly, then turn off the computer and any external devices, and disconnect the power cord from th e power outlet. 2. With the power cord disconnecte d, [...]

Clearing and Resetting the CMOS The computer’s configuratio n memory (CMOS) stores information about the computer’s configuration. The CMOS bu tton resets CMOS but doe s no t cl ear the power-on and setup passwords. Clearing CMOS wi ll clear the Active Manage ment Technology (AMT) settings in the Manag ement Engine BIOS Extension (MEBx), includ[...]

4. Locate, press, and hold the CMOS button in for five se conds. NOTE: Make sure you have disconn ected the AC power cord fr om the wall outlet. The CMOS button will not clear CMO S if the power cord is connected. Figure D-1 CMOS button NOTE: For assistance locating the CMO S button and other system board components, see the Illustrated Parts &[...]

E Drive Protection System (DPS) The Drive Protection System (DPS) is a dia gnostic tool built into the hard d rives installed in some computers. DPS is designed to help diagno se proble ms that might resu lt in unwarrante d hard drive replacement. When these systems are built, each installed hard driv e is tested using DPS, and a permanent record o[...]

Accessing DPS Through Computer Setup When the computer does not p ower on properly yo u should use Computer Setup t o access the DPS program. To access D PS, perform the followin g steps: 1. Turn on or restart the compu ter. 2. When the F10 Setup message appears in the lo wer-right corner of the screen, press the F10 key. NOTE: If you do not press [...]

F Specifications ms6200 Table F-1 Specifications Chassis (in the desktop position) Height Width Depth 4.0 in 13.3 in 14.9 in 10.0 cm 33.8 cm 37.9 cm Approximate Weight 16.7 lb 7.6 kg Weight Supported (maximum distributed load in desktop position) 77 lb 35 kg Temperature Ra nge Operating Nonoperating 50° to 95 °F -22° to 140° F 10° to 35 °C -3[...]

Table F-1 Speci fications (continued) Rated Input Current 4A 1 This system utilizes an active power fa ctor corrected power supply. Th is allows the system to pass the CE mark requirements for use in the countries of the Eur opean Union. The active power factor corrected powe r supply also has the added benefit of not requiring an input voltage ran[...]

Index Symbols/Numerics 4–pin power pin assignments 79 A access panel removal and replaceme nt 39 altitude specifications 107 audible code s 96 B battery disposal 35 removal and replaceme nt 72 beep codes 96 booting options Full Boot 87 Quick Boot 87 C cable management 36 cable pinouts SATA data 36 cautions AC power 29 cables 35 cooling fan 34 ele[...]

I installing drive cables 50 expansion card 44 hard drive 56 media card reader 55 memory 41 optical drive 5 2 K keyboard cleaning 33 pin assignments 76 L LEDs blinking power 96 blinking PS/2 keyboard 96 line-in audio pin assign ments 78 line-out audio pi n assignments 78 M media card reader featur es 3 installation 55 remov al 53 memory installatio[...]

Torx T15 screwdriver 34 tower orientation 75 U USB PC power connec tor location t200 6 USB pin assignments 77 USB ports ms6200 2 t200 5 V ventilation, proper 32 VGA connector location t200 6 W weight 107 110 Index[...]