HP USER GUIDE E710 manual

OFFICEJE T 6 5 00A E710 Us er Guide[...]

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HP Officejet 6500A (E710) e-All-in-One series User Guide[...]

Copyright inform ation © 2010 Copyright Hewlett-Packard Development Company, L . P. Hewlett-Packar d Company notices The information con t ained in this document is su bject to change without notice. All rights reserved. Repro duction, adaptation, or tran slation of this material is prohibited without prior written permission of Hewlett-Packard, e[...]

Contents 1 Get started Accessibility................. ....................................................... ................................. ......... ..............9 Eco-Tips....... ...................... ...................... ..................... ...................... ............. ............ . ............10 Understand the printe r parts[...]

Print brochures...... .. ................................................................................... .. ................... .........31 Print brochures (Windows) ............... ..................................................................................31 Print brochures (M ac OS X)............ ...................... ................[...]

Receive a fax............. .................................... ...................... .................................... ....... ..........51 Receive a fax manually............................................................................... .......................51 Set up backup fax....... ........................................ ...........[...]

8 Solve a problem HP support....... .......................... ................ ........................... ........................... .............. ...... .....76 Obtain electr onic support.... ................ ............................. ............................. ......................77 HP support by phone ...............................[...]

Solve copy problems.............. . ............................................................................................. ..124 No copy came out..... ............................ ............................. ............................. ..................12 5 Copies are blank........ ................ ............................. ........[...]

Understand the n etwork configuration page...... . .......................... ....................................... ...159 Clear jams....... ........... ...................... ...................... ............ ...................... ..................... ..........161 Clear paper jams ......................... ..................................[...]

Environmental pr oduct steward ship program.........................................................................188 Paper use.............................................. ........................................................................ ...188 Plastics. ............................................................................ .... ..[...]

Set up the print er for wireless communication............. .................. ................................. ........223 To s et up a w irele ss com munica tion usi ng the Wire less Set up Wiza rd................. ..........224 Understand 802.11 wireless network settin gs..................................................................224 Test[...]

1 Get started This guide provi des details abo ut how to use the printer an d how to resolve problems. • Accessibility • Eco-Tips • Understand th e printer parts • Use the print e r control panel • Finding the pri nter model number • HP Digital Soluti ons • Select print media • Load an original on the scanner glass • Load an origi[...]

Eco-Tips HP is commit ted to hel ping cust omers reduce their envi ronmental f ootprint. HP has provided the Eco-Ti ps below to he lp you focus on ways to assess and re duce the impact of your pri nting choices. In addition to sp ecific features in this printer, p lease visit the HP Eco Solutions Web site for more inf ormation on HP 's environ[...]

1 Automatic document feede r 2 Control panel 3 Color display 4 Memory card slots 5 Out put tray 6 Out put tray ext ension 7 Main tray 8 Scanner glass 9 Scanner backing Printing supplies area H P O f fic e je t 6 5 0 0 B P lu s e -A l l-i n -O n e 1 4 7 * @ 2 5 8 3 6 9 0# a b c j k l t u v g h i p q r s d e f m n o w x y z 2 1 1 Cartridge access doo[...]

1 Universal serial bus (USB) po rt 2 Ethernet port 3 Power input 4 1-LINE (fax) 2-EXT (phone) 5 Rear access cover (some models only) 6 Automatic duplexer (some models only) Use the printer control panel This section cont ains the following topics: • Overview of buttons and lights • Control-pan el display icons • Change printer se ttings Overv[...]

Label Name and Descript ion 5 Wireless light : The light is on when the wireless radio is on (some models only). 6 Cancel : Stops a jo b, exits a screen, or exits settings. 7 Right arrow : Navigates through settin gs in the screen s. 8 Back : Touch this to return to the previous screen. 9 Left arrow : Navigates thr ough settings in the screens. Con[...]

Icon Purpose Displays the Setup screen for generating repor ts, changing fax and other maintenance settings, and accessing the Help screen. The topic that you select from the Help scree n opens a help window on your computer screen. Displays the Network screen for sele cting options. Change pr inter settings Use the control panel to change th e pri[...]

Change printer setti ngs To change t he printer settings or print rep orts, use the options availab le in the Setup screen: 1. Touch right arrow , and then to uch Setup . 2. Touch the arrow s to scroll through t he screens. 3. Touch the screen item s to select screens or options. NOTE: Use the button to return to the previous menu. Finding the prin[...]

print quality. Visit t he HP Web site at www.hp.com for more information ab out HP media. HP recommends plain papers with the ColorLok logo for printing and copying of everyday docume nts. All papers with the ColorLok logo are independently tested to meet high stand ards of reliability and print quality, and produce documents with crisp, vivid colo[...]

HP Advanced Photo Paper This thick photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comp arable to a stor e processed photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13x18 cm (5 x7 inch)[...]

To order HP pape rs and other supplies, go to w ww.hp. com/buy/su pplies. If prompted, select your country/region, follow the prompt s to select your prin ter, and then click one of the shoppi ng links on the page. NOTE: At this time, so me portions of the H P Web site are available in English only. Tips for sele cting and using media For the best [...]

3. Close the li d. Load an original in the auto matic document feeder (ADF) You can copy, scan, or fa x a one-sided, si ngle- or multiple-page, A4- or Letter-siz e document by plac ing it in the auto matic document feeder tray. CAUTION: Do not load ph otos in the ADF; this might cause dama ge to your photos. NOTE: Two-sided Legal-size documents can[...]

2. Slide the width g uides inward until they stop a t the left and right edges of t he media. NOTE: Remove all or iginals from th e document feeder tray before l i fting the l id on the printer. Load media This section provides i n structions fo r loading media into the printe r. This section cont ains the following topics: • Load stand ard-size [...]

3. Insert the media prin t-side down along the right of t he main tray. Make su re the media aligns with the right a nd back edges of the tray and does not e x ceed the line marking in the tray . HP O ffice jet 6500B P lus e-All-in-One 1 4 7 * @ 2 5 8 3 6 9 0# a b c jkl tu v gh i pq rs de f m no w xy z NOTE: Do not load pa per while the printer is [...]

Load envelo pes To load envel opes Use these instru ctions to load an envelope 1. Lift the output tray. 2. Slide the paper w idth guide out as far as possibl e. 3. Load envelopes according to the graphic. Make sure the stac k of envel opes does not exceed the lin e marking in the tray. NOTE: Do not load pa per while the printer is printing. 4. Slid[...]

3. Insert the media prin t-side down along the right of t he main tray. Make su re the media aligns with the right a nd back edges of the tray and does not e x ceed the line marking in the tray. If the photo paper has a tab along one edge, make sure the tab is pointing towards the fron t of the printer. NOTE: Do not load pa per while the printer is[...]

Load cust om-size me dia To load c a rds and p hoto paper Use these instructio ns to load custom-size media. CAUTION: Use only custom-size medi a that is supported by the prin ter. For more information , see Media specifications. 1. Lift the output tray. 2. Slide the paper w idth guide out as far as possibl e. 3. Insert the media prin t-side down a[...]

Install the accessories (some models only) This section cont ains the following topics: • Install the duplexe r • Turn on accessories in the printer driver Install the duplexer You can print on both sides of a sheet of paper automati cally. For information on using the duplexer, see Print on both sid es (duplexing). To install the du plexer ▲[...]

Maintain the printer This section provides i nstructions fo r keeping the printer in top worki ng condition. Perform these m aintenance procedures as necessary. • Clean the scann er glass • Clean the exterior • Clean th e automat ic docu ment feed er (ADF) Clean the scanner glass NOTE: Dust or dirt on the scanner glass, scanner lid backing, o[...]

Use a soft, damp, lint-f ree cloth to wipe dust, smudges, and stains off of t he case. The exterior of the p rinter does not require cleani ng. Keep fluids away from th e interior of the printer, as w ell as from the printer contro l panel. Clean the automatic documen t feeder (ADF) If the autom atic document feeder picks up mul tiple pages or if i[...]

To clean the plasti c strip ins ide the au tomatic docu ment feed er Use these instructio ns to clean the plastic strip inside th e ADF. 1. Turn off the p r inter and unplug t he power cord. For more information, see Turn off the printer. NOTE: Depending ho w long the printer is unpl ugged, the da te and time mi ght be erased. You might need to res[...]

5. Clean the plas tic strip with a soft cloth or sponge slig htly moistened with a nonabrasive glass cleaner. CAUTION: Do not use abrasives, aceto ne, benzene, or carbon tetrach loride on the plastic st rip, since they can damage it. Do not place or spray liquid directly on the plastic stri p. The liquid might seep inside and damage the printer. 6.[...]

2P r i n t Most print setting s are automatically handled by the software a pplication. Change the settings manua lly only when you w ant to change print quali ty, print on specific types of paper, or use specia l features. For mo re information about selectin g the best print media for your do cuments, see Select print media. Choose a pr int job t[...]

Print docume nts (Windows) 1. Load paper in the t r ay. For more inf ormation, see Load media. 2. On the F ile menu in your software appli cation, click Print . 3. Make sure the printer you w ant to use is sele cted. 4. To change setting s, click the option that o pens the printer Properties dialog box. Dependin g on your software application, this[...]

5. Change the paper orientation on the Layout tab , and paper source, media type, paper size, a nd quality settings on t he Paper/Quality ta b. To pri nt in b lack an d white, click the A dvanced tab , and then change the Print in Grayscale opt ion. 6. Click OK . 7. Click Print or OK to begin printing. Print brochures (Mac OS X) 1. Load paper in th[...]

6. Click the Paper/Quality tab, and th en select the app ropriate e nvelo pe type f rom the Pape r Size drop-down li st. TIP: You can chan ge more option s for the print job by using t he features available on th e other tabs in the dialog box. 7. Click OK , and th en click Print or OK to begin pri nting. Print on enve lopes (Mac OS X) 1. Load enve[...]

4. Click Paper Type/Quality from th e pop-up menu (located below the Orientation setting ), and th en select the foll owing set tings: • Paper Typ e: The appropriate phot o paper type • Quality: Be st or Maximum dpi NOTE: Click the blue d isclosure triangle next to the Print er selection to access th ese opti ons. 5. Select the approp riate Pho[...]

- or - a . Touch a photo y ou want to p rint. The p hoto en larges an d gives you several editing o ptions. • Touch th e up and down arrows to specify the numb er of copies you want to print. • Touch th e Full Scre en ico n to enla rge the p hoto to fill t he screen. • Touch Edit to ma ke changes to the p hoto before printi ng, such as Rota t[...]

NOTE: With certain types of paper, you can print on both sides of a sheet of paper (called “two-sided printing” or “duplex printing”). For more i nformation, see Print on both sides (duplexing). Follow the in structions for your operating system. • Print on special o r custom-size paper (Mac OS X) • Set up custom sizes (Mac OS X) Print [...]

Print borderle ss documents (Windows) 1. Load paper in the t r ay. For more inf ormation, see Load media. 2. On the F ile menu in your software appli cation, click Print . 3. Make sure the printer you w ant to use is sele cted. 4. To change setting s, click the option that o pens the printer Properties dialog box. Dependin g on your software applic[...]

Follow the instruction s on the printer’s contro l panel to enable and set up the print er’s Web Services. For m ore information, see www.hp.com/go/ePrintCenter. Print on both sides (duplexing) You can print on both sides of a sheet of media eith er manually or autom atically, by using the duplexer . NOTE: The printe r driver does not suppo rt [...]

3. With a documen t open, click Print on the File menu, and then se lect Layout and select Print on Both Sides to set the d uplex printing. 4. Change any o ther settings, and then click OK . 5. Print your document. To print automatically on both sides of a page (Mac O S X) NOTE: Follow th ese instructions to ena ble two-sided printing and to change[...]

3 Scan You can use the printe r’s control panel to scan document s, photos, and other origin als and sen d them to a variety of d estina tions, such as a fold er on a comp uter. Yo u can also scan these orig inals from your computer usin g either the HP software provide d with the print e r or TWAIN- compliant or WIA-com pliant programs. When sca[...]

3. Touch Document Type to select the type of document you want to save. Make changes to scan opt ions, if needed. 4. Touch Start Sc an . To scan an origi nal from HP printer softw are 1. Load your original print-side down in the right-fr ont corner of the glass or in the ADF. For more in formation, see Load an original o n the scanner glass or Load[...]

Scanning documents as editable text When scanning docum ents, you can use the HP software t o sca n documents into a format that you can search, copy, paste, and edi t. This allows you to edit let ters, newspaper clippin gs, and many other docum ents. To ensure that t he software can convert your docume nts successfully, do the f ollowing: • Make[...]

4C o p y You can produce high-quality color and grayscale copies on a variety of paper types and sizes. NOTE: If you are copying a docum ent when a fax arrive s, the fax is stored in the printer' s memory unti l the copy ing fini shes. Thi s can reduc e the numb er of fax pages stored in m emory. TIP: If you have prob lems scanning documents, [...]

• Lighter/D arker settings • Resizing orig inals to fit on different pa per sizes You can use these set tings for single copy jobs, or you can save settings to be used as defaults for f uture jobs. To change cop y settings for a single job 1. Touch Copy . 2. Select the copy functi on settings you want to change. 3. Touch Start Black or Start Co[...]

5F a x You can use the printe r to send and receive faxes, including colo r faxes. You can schedule faxes to be sen t at a later time and set up speed -dials to send faxes quickly and easily to fre quently used numbe rs. From the printer control p anel, you can also set a number of fax o ptions, such as re solution and the contrast be tween lightne[...]

TIP: You can also send a fax m anually from a phone or by using monitor dia l ing. These feature s allow you to control the pace of your diali n g. They are also usefu l when you want to use a calling card to charge the call and you have to respond to tone prompt s while diali ng. To send a standard fax from the printer control panel 1. Load your o[...]

Mac OS X 1. Open the documen t on your computer that you w ant to fax. 2. From the File menu in your software applicat ion, clic k Print . 3. Make sure the printer you w ant to use is sele cted. TIP: Select the printe r that has “(Fax)” in the name. 4. Select Fax Reci pients from the pop-up menu below the Orientation sett ing. NOTE: Click the b[...]

4. If the recipient answers the tele phone, you can engage in a conversat ion before sending your fax. NOTE: If a fa x machin e answers t he call, y ou will hear fa x tones fr om the receiving fax machine. Proceed to the next step to transmit t he fax. 5. When you are ready to send the fax, touch Start Black or Start Color . NOTE: If prompted, se l[...]

to connect to the rece iving fax machine. After the printer scans the p ages into memory, you can immed i ately remove the ori ginals from the document feede r tray or scanner glass. NOTE: You can on ly send a black-an d-whit e fax from memor y. To send a fax from m emory 1. Load your originals. For addition al informati on, see Load an original on[...]

To cancel a sc heduled fax 1. Touch the Send F ax Later message on the display. – OR – Touch Fax , and then select Fax Settings . 2. Touch Cance l Scheduled Fax . Send a fax to multiple recipients You can send a fax to multiple re cipients at once by grouping ind ividual speed dial entries into group spe ed dial entries. To send a fax to multip[...]

Receive a fax You can receive fa xes automati cally or manually. If you turn off the Auto Answer option, you must receive f axes manually. If you turn on the Auto Answer option (t he default sett ing), the printer automatical l y answers incoming call s and receives faxes after the num ber of rings that are specified b y the Ring s to Answer settin[...]

4. If you are currently on the phone with the sender, i nstruct the sen der to press Start on their fax machine. 5. When you hear fa x tones from a sendin g fax machine, do the followin g: a . Touch Fax , and then select Start Black or Start Color . b . After the print er begins to receive the fax, you can hang up the ph one or remain on the line. [...]

NOTE: After the memory become s full, the oldest, printed faxes are overw ritten as new faxes are receiv ed. If all the stored faxes are unp rinted, the print er does not receive any fax calls until you p rint or delete the faxes from me mory. You might also want to delet e the faxes in memory for security or privacy purpo s es. Depending on the si[...]

4. Touch On (Print and Fo rward) to print an d forward the fa x, or select On (Forward) to forward the fax. NOTE: If the printer is not able to forward the fax to t he designated fa x machine (for example , if it is not turned on), the pri nter prints the fax. If you set up the printer to pr int erro r reports for receiv ed faxes, it also prints an[...]

Block unwante d fax numbers If you subscribe to a caller ID service throug h your phone provider, you can block specific fax numbers so th e printer does not prin t faxes received from those numbers. When an incoming fax call is receive d, the printer com pares the number to the list of unwanted f a x numbers to dete rmine if the call should be blo[...]

4. Touch Rem ove Numbers . 5. Touch the number you wa nt to remove, and then select OK . Print a Junk Fax R eport Use the foll owing procedure to print a list of blocked junk fa x numbers. To print a Junk Fax Report 1. Touch right arrow , and t hen select Setup . 2. Touch Fax Setup , and then select Basic Fax S etup . 3. Touch down arrow , and then[...]

Activate Fax to PC and Fax to Mac On a computer runn ing Windows, you can use the Di gital Fax Setup Wiza rd to activate Fax to PC. On a Macintosh com puter, you can use the HP Util ity. To set up F ax to PC (Windows) 1. Open the HP prin ter software. For more information, see HP printer software (Window s). 2. Double-cli ck Fax A ctions , and then[...]

Turn off Fax to PC or Fax to Mac 1. Touch (right arrow), an d then select Setup . 2. Touch Fax Setup , touch Basic Fax Setu p , and then touch Fax to PC . 3. Touch Turn Off . Set up speed-dial entries You can set up frequ ently used fax numbers as speed-dial e ntries. This lets you dial those numbers quickly by u s ing the printe r’s control pane[...]

4. If you want to change the fax number, typ e the ne w number, and then touch Next . NOTE: Be sure to in clude any pauses or o ther requir ed number s, such as an area code, an acce ss code for numbers outside a PBX system (usually a 9 or 0), or a long-dist a nce prefix. 5. If you want to change the name of the speed-dial entry, typ e the new name[...]

Print a list of speed-dial entries To print a list of al l of the speed-dial entries t hat have been set up, complet e the following ste ps: 1. Load paper in the t r ay. For more inf ormation, see Load media. 2. On the printer’s cont rol panel, touch right arrow , an d then touch Setup . 3. Touch Fax Setup , and then select Speed Dial Setup . 4. [...]

To set the answer m ode 1. Touch right arrow , and t hen select Setup . 2. Touch Fax Setup , and then select Basic Fax S etup . 3. Touch Auto Answer , and then select On or Off . When Au to Answer is On , the prin ter answer s calls au tomatical ly. When Auto Answer is Off , it does not answer calls. Set the numbe r of rings b efore answ ering If y[...]

To change the a nswer ring patte rn for distinctive ring 1. Verify that the printer is set to answe r fax calls automatically. 2. Touch right arrow , and t hen select Setup . 3. Touch Fax Setup , and then select Advanced Fa x Setup 4. Touch Di stinctive Ring . 5. A message appears stat ing that this settin g should not be ch anged unless you have m[...]

To set the redial opti ons 1. Touch right arrow , and t hen select Setup . 2. Touch Fax Setup , and then select Advanced Fa x Setup . 3. Touch to select the a p propriate Bu sy Redial or No Answer Redial options. Set the fax speed You can set the fax speed used to communicate betwe en your printer and other fax machines when sen ding and receiving [...]

Fax and digital phone services Many telephone com panies provide their custom ers with digital pho ne services, such as the follow ing: • DSL: A Digital su bscriber line (DSL) service through your t elephone company. (DSL might be call ed ADSL in your country/region.) • PBX : A private branch exchange (PBX) phone system • ISDN: An inte grate [...]

Use reports You can set up the p rinter to print error reports and conf irmation reports autom atically for each fax you send and receive. You c an also manually print system reports as required; these reports provide useful system information about the printer. By default, the pr inter is set to prin t a report only if there is a problem se nding [...]

3. Touch Fax C onfirmation . 4. Touch to select o ne of the following op tions. Off Does not print a fax confirmation report when you send and receive faxes successfully. This is the default setting. On (Fax Send) Prints a fax confirmation report for every fax you send. On (Fax Receive) Prints a fax confirmation rep ort for every fax you receive. S[...]

To clear the fax l og via the printer control panel 1. Touch right arrow , and t hen select Setup . 2. Touch Tool s . 3. Touch down arrow , and then select Cl ear Fax L og . Print the details of th e last fax transaction The Last Fax Transa ction report prints the details of the last fax tran saction to occur. Details includ e the fax number, numbe[...]

6W e b The printer offers in novative, Web-enabled solution s that can help you quic kly access the Internet , obtain docum ents, and print them faster and w ith less hassle—and all without using a computer. In addit ion, you can use a Web service (Marketsplash b y HP) to create and pr int professional-qu ality marketing materials. NOTE: To use t[...]

Marketsplash by HP Grow your business using online HP tools and services to create and print professiona l marketing m aterials. With Marketsplash, you can do the following: • Quickly and e a sily create ama zing, professional-quality brochures, flyers, business cards, and more. C hoose from thousands of customizabl e templates created by award-w[...]

7 Work with ink cartridges To ensure the be st print quality from the printer, you need to perform some simple maintenance procedures. Thi s section provides guidelines f or handling the i nk cartridges, instructions for replacing the ink cartridges, and al igning and cleaning the printhead. TIP: If you have prob lems scanning documents, see Print [...]

• Handle i nk cartridges carefully. Dro pping, jarring, o r rough handlin g during installation can cause temporary printing pro blems. • If you are tra nsporting the printer, do the f ollowing to prevent ink leaking f rom the printer or othe r damage from occurring to the printe r: ◦ Make sure you turn off the printe r by pressing Power . Th[...]

NOTE: At this time, so me portions of the H P Web site are available in English only. CAUTION: Wait until you have a ne w ink cartridge available be fore removing the old ink cartridge. D o not leave the in k cartridge outside of the pr inter for an extended period o f time. This can result in d amage to both the printer and the ink cartridge. Use [...]

5. Twist the orange cap to snap it off. NOTE: Make sure the pla stic tab is entirely removed a nd that the label is slightly to rn, revealing the vent channel . 6. Using the col ored shaped icons for help, slide the ink cartridg e into the empty slot until it clicks into place and is seated firmly in the slot. CAUTION: Do not lift the la tch handle[...]

Make sure that you insert t he ink cartridge into the slot that has the same shaped icon and color as the o ne you are installing. 7. Repeat step s 3 through 6 for ea ch ink cartridge you are replacin g. 8. Close the print-carriage access door. Related topics Order printing suppli es online Store printing suppl ies Ink cartridges can be left in the[...]

If you are concer ned about provi d ing this anon ymous information, you can make this information inaccessible by turning off the memory chip's ability to collec t the printer's usage informati on: To turn off usage inform ation collec tion 1. On the printe r control pane l, touch Setup . 2. Select Pref erences , and then sele ct Ca rtri[...]

8 Solve a problem The informat ion in this section sug g ests solutions t o common problems. If your printer is not operating co rrectly and those suggesti ons did no t solve your prob lem, try usi ng one of the fo llowing support services to obt ain assistance. This section cont ains the following topics: • HP support • General troub l eshooti[...]

Obtain electronic support To fin d suppor t and warranty informat ion, go to the HP W eb site at www.hp.com/ support. If prompted, choose your country/region, and t hen click Contact HP for informat ion on calling f or technical support. This Web site also of fers technical support, drivers, supplies, ordering inf ormation and other opt ions such a[...]

• Messa ges that ap pear when the situation occurs • Answers to these qu estions: ◦ Has this situ ation happened before? ◦ Can you re-create it? ◦ Did you add any new hardware or soft ware to your computer at about the time that this si tuation began? ◦ Did anything e lse occur prior to this si tuation (such as a thunderstorm or moving [...]

Telephone s upport numbers In many locat ions, HP p rovides t oll free telepho ne suppo rt during the warrant y period. However, some of the support n u mbers might not be t o ll free. HP support 79[...]

For the most current list of teleph one support numbers, see www.hp.com/support . $IULFD(QJ OLVKVSHDNLQJ   $IULTXHI UDQFRSKRQH    ﺮﺋﺍﺰﺠﻟﺍ $UJHQWLQD%XHQ R V$LUHV  [...]

After the phone sup port period After the phone support period, help is availab l e from HP at an additiona l cost. Help may also be available at the HP online support Web site: w w w.hp.com/ support. Contact your HP dealer or ca ll the suppor t phone nu mber for your country/region to learn more abou t support options. General troubleshooting tips[...]

Solve printing problems This section cont ains the following topics: • The printer sh uts down unexpected ly • Alignment fails • Printer take s a long t ime to prin t • Something on the page is missing or in correct The printer sh uts down unexpected ly Check the power a nd power connections Make sure the print er is connected firmly to a f[...]

Someth ing on the page is missing or i ncorrect Check the i nk cartr idges Make sure the corre ct ink cartridge s are installed and the ink cartridges are n ot low on ink. For more information, see Check the estima ted ink l evels. Check the m argin setting s Make sure the margi n settings for the document d o not exceed the p r intable area o f th[...]

Solution 1: Load th e stack of envelopes correctly Solution: Load a stack of en velopes in the input tray accordi ng to the image below. Make sure that you re move all paper from the input tray b efore loading th e envelope s. Cause: A stack of en velopes was loaded incorrectly. If this did not s olve th e issue, tr y the next so lution. Solution 2[...]

The printe r is not respo nding or no thing happ ens when I tr y to print Try the followin g solutions to resolve the issue. Sol utions are liste d in order, with the most likely solution fi rst. If the first solution does not solve the problem, continue trying the remainin g solutions un til the issu e is resolved. • Solution 1: Turn o n the pri[...]

Solution 4: Che ck the printer driv er status Solution: The printer dri ver status might have changed to eit her offline or stop printing . To check the pr inter driver status • Windows : In the HP printer so ftware, click Printer Actions , and then click See What's Pr inting . • Mac OS : Open System Pr eferences , and then click Print &am[...]

If this did not s olve th e issue, tr y the next so lution. Solution 8: Make sur e the prin t carriage can move freely Solution: Unplug the po wer cable if it is not already unp lugged. Ch eck to see if the print carriage move s freely from one side of the printer to the othe r. Do not try to force it to move if it is hung up on something. CAUTION:[...]

Solution 10: Re start the prin ter Solution: 1. Turn off the printe r. Fo r more information, see Turn off the prin ter. 2. Unplug the power co rd. Plug the power cord ba ck in, and t hen press the Power button to turn on the printer. Cause: The p rinter experienced an error. The printer pr ints meaningless chara cters Try the followin g solutions [...]

The margins ar e not printing as expecte d Try the followin g solutions to resolve the issue. Sol utions are liste d in order, with the most likely solution fi rst. If the first solution does not solve the problem, continue trying the remainin g solutions un til the issu e is resolved. • Solution 1: Ch eck the printer margins • Solution 2: Veri[...]

Text or grap hics are cut off at the edge of the p age Try the followin g solutions to resolve the issue. Sol utions are liste d in order, with the most likely solution fi rst. If the first solution does not solve the problem, continue trying the remainin g solutions un til the issu e is resolved. • Solution 1: Check the margin settings • Solut[...]

Cause: The size of the docum ent you were printing was l arger than the pa per loaded in th e input tray. If this did not s olve th e issue, tr y the next so lution. Solution 3: Load th e stack of papers correctly Solution: If the paper is misfeed ing, it could cause parts of the do cument to cut off. Remove the stack of pap er from the input tray,[...]

Solution 2: Load paper in the in put tray Solution: If the printe r has only a few sheets remaining , load more paper in the input tray. If there is plenty of paper in the input tray, re move the paper, tap the stack of pape r against a flat surface, and reloa d the paper into th e input tray. For more information, see: Load m edia Cause: The pri n[...]

• Solutio n 5: Check fo r a paper jam • Solution 6: Servi ce the printer Solution 1 : Rest art the printer Solution: Turn off the p rinter, and then unplug the p ower cord. Plug the power cord back in, and then press the Power button to t urn on the printer. Cause: The p rinter experienced an error. If this did not s olve th e issue, tr y the n[...]

Solution 4: Clea n the rollers Solution: Clean the ro llers. Make sure you have the following material s available: • A lint-free cloth , or any soft material t hat will not come apart or leave fi bers. • Distilled , filtered, or bot tled water (tap water might contain contam inants that can damage th e ink cartridges). Cause: The rol l ers wer[...]

Print quality troubleshooting Use this section to solve these print quality probl ems: • Wrong, inaccu rate, or ble eding colors • Ink is not filling the te xt or graphics completely • The printout has a horizontal band of distorti on near the bottom of a borderle ss print • Printouts have horizo ntal streaks or lines • Printouts a re fad[...]

NOTE: HP cannot guarantee the quality or reliability of n on-HP supplies. Printer service or rep airs required as a result of using a non -HP supply are not covered under wa rranty. If you believe yo u purchased genuine HP ink cartridges, go to: www.hp.com/go/an ticounterfe it Cause: Non -HP ink cartridges we re being used. If this did not s olve t[...]

Solution 4: Check th e ink levels Solution: Check the estimated ink leve ls in the ink cartridges. NOTE: Ink level alert s and indicators pro vide estimates for planning pu rposes only. When you re ceive a low-ink alert, consider havin g a replacement cartridge available to avoi d possible printing delays. You do not ne ed to replace the ink cartri[...]

If this did not s olve th e issue, tr y the next so lution. Solution 7: Clea n the printhead Solution: Check the f ollowin g poten tial prob lems, and then clea n the pri nthead . • Check t he orange pull ta b on the ink cartridges. Make sure they were completely removed. • Make sure all ink cartrid ges are correctly inst alled. • Make sure y[...]

NOTE: HP cannot guarantee the quality or reliability of n on-HP supplies. Printer service or rep airs required as a result of using a non -HP supply are not covered under wa rranty. If you believe yo u purchased genuine HP ink cartridges, go to: www.hp.com/go/an ticounterfe it Cause: Non -HP ink cartridges we re being used. If this did not s olve t[...]

you plan to use imme diately. When you have finished prin ting, return any unused photo paper t o the plastic bag. This prevents the photo paper from curling. For more information, see: Select print media Cause: The w rong kind of paper was loade d in the input tray. If this did not s olve th e issue, tr y the next so lution. Solution 5: Clea n the[...]

Always make sure the paper you are printing on is flat. For be st results when printing image s , use HP Adva nced Photo Paper. Store photo med i a in its original packag ing inside a resealable plastic bag on a flat surface in a cool, dry place. When you are rea d y to print, remove only the paper you plan to use imme diately. When you have finish[...]

Solution 1: Make su re the paper is loaded cor rectly Solution: Make sure that the pa per is loaded correctly in the input tray. For more information, see: Load m edia Cause: The pa per was not loaded correctly. If this did not s olve th e issue, tr y the next so lution. Solution 2: Chec k your print settings Solution: Check the print quali ty sett[...]

Solution 5: Clea n the printhead Solution: Check the f ollowin g poten tial prob lems, and then clea n the pri nthead . After cleaning the printhead , print a print qual ity report. Evaluate the print quality report to se e if the print qua lity prob lem still e xists. For more information, see: • Printhead maint enance • Print and evaluate a p[...]

Always make sure the paper you are printing on is flat. For be st results when printing image s , use HP Adva nced Photo Paper. Store specialty me dia in its original packaging i nside a resealable plastic bag on a flat surfa ce in a cool, dry place. Wh en you are ready to print, remove on ly the paper you plan to use imme diately. When you have fi[...]

If prompt ed, choose your country/reg ion, and then click Contact HP for information on calling for te chnical support. Cause: There w as a problem with the printh ead. Printouts seem blurry or fuzzy Try the followin g solutions if your printout is not sharp or unclear. NOTE: For this issue, there is not a problem w ith your ink supplies. The refor[...]

If a digital ph oto or rasterized graphic has been resized, it can be blurry or fuzzy when printed. Cause: The im age was printed in a larger si ze. If this did not s olve th e issue, tr y the next so lution. Solution 4: Align the printhead Solution: Align the printhead. Aligning the p rinter can help ensure excellent prin t quality. For more infor[...]

Solution 1: Make su re the paper is loaded cor rectly Solution: Make sure that the pa per is loaded correctly in the input tray. For more information, see: Load m edia Cause: The pa per was not loaded correctly. If this did not s olve th e issue, tr y the next so lution. Solution 2: Make s ure onl y one typ e of pa per is l oaded Solution: Load onl[...]

Solution 2: Wait while th e ink dries Solution: Wait at least thirty minutes f or the ink inside the printer to dry, then try the print job again. Cause: The excess i n k in the printe r needed to dry out. Poor black text Try the followin g solutions if the text in your prin touts is not sh arp and the edges are rough. • Solution 1: W ait before [...]

Aligning the p rinter can help ensure excellent prin t quality. For more information, see: Align the pri nthead Cause: The pri nter needed to be aligned. If this did not s olve th e issue, tr y the next so lution. Solution 4: Clea n the printhead Solution: If the prev ious soluti ons did not resolve the issue, try cle aning the printhead. After cle[...]

Cause: The in k cartridges might ha ve insufficient i nk. In sufficient ink may cause the printhead t o overheat. When the printhead overheats, the printer slows dow n to allow it to cool. If this did not s olve th e issue, tr y the next so lution. Solution 3: Contac t HP support Solution: Contact HP support for service. Go to: www .hp.com/support.[...]

To clean the printhea d from the control panel 1. Load lette r , A4, or legal unused plain w h ite paper in to the main input tray. 2. Touch right arrow , and t hen select Setup . 3. Touch Tool s , an d then select Clean Pr inthead . Align the printhead The printer aut omatical ly aligns the prin thead during the initial setup . You might want t o [...]

To evaluate the Print Quality Diagnos t ic Page This section inclu des the following topics: • Ink Levels • Good color bars • Ragged, irreg ularly streaked, or faded bars • Regular whit e streaks in the bars • Bar colors are not unifo rm • Large Black Font Text • Alignment Patterns • If you see no defe cts Ink Levels Chapter 8 112 S[...]

▲ Look at the In k Level indicators i n Line 21. If a ny of the bar level indicat ors are low, you may need to repla ce that ink cartridge. NOTE: Ink level warnings and i ndicators provide estimates for planning purposes only. Wh en you receive an ink a l ert message, co nsider having a replacement cartridge available to avoid possible printing d[...]

Example of Bad Color Bars T he top black bar is ragged on one end. If any of the ba rs are ragged, irre gularly streaked, or faded, follow these steps: 1. Make sure the ink ca rtridges have ink. 2. Remove the cartridg e corresponding to the streaked bar and make sure it is correctly vented. For mo re information, see Replace the ink cartridge s. 3.[...]

Regular wh ite streaks in the bars If any of the colo r bars show regular w h ite streaks, fol l ow these st eps: White streaks The print quality bars have white streaks in them. 1. If the Print Qua lity Diagnostic report reads PHA TTOE = 0 , align the p rinter. For more info rmation, see Alig n the printhead . 2. "If PHA TTOE i s not 0,"[...]

Large Black Fo nt Text Look at the large-font te xt above the color blocks. I ABCDE FG abcdefg The type should be sharp a nd clear. If the type is jagge d, try aligning the prin ter. If the re are streaks or smears of ink, clean the printhead. Example of good Large-Font Type The letters are sharp and clear - the pr inter is operating correctly. Exa[...]

Examples of a bad alignment pattern The lines are jagged - align the printer. If that does not w ork, contact HP. If you see no defec ts If you do not see any defect s on the print quality report, then the printing system is working correctly. There is no reason to replace su pplies or have the printe r serviced, because they are fu nctioning corre[...]

3. Remove all of the ink cartridges and place them on a pi ece of paper with the ink opening poi nting up. 4. Lift the la tch handle on the print ca rriage. 5. Remove the print head by lifting it straight up. Chapter 8 118 Solve a p roblem[...]

6. Clean the printhea d. There are three a reas of the printhead that nee d to be cleaned: the plastic ra mps on both sides of the ink nozzles, the edge between the nozzles and th e electrical contacts, an d the electrical contacts. 1 Plastic ramps on the sides of the no zzles 2 Edge between nozzles and contacts 3 Electri cal contacts CAUTION: Tou [...]

c . Use a fresh, li ghtly dampened, l i nt-free cloth t o wipe the plastic ramp s on both sides of the nozzl es. Wipe away from the nozzles. d . Wipe the previously cleaned areas dry with a dry lint -free cloth before proceedin g to the next step . 7. Clean th e electri cal cont acts insid e the pri nter. To clean the el ectrical contacts in the pr[...]

9. Carefully low e r the latch hand le. NOTE: Make sure you l ower the latch handle before reinserting t he ink cartridges. Leavi ng the latch ha ndle raised can result in incorrectly sea ted ink cartridges and pro blems printing. The la tch must remain down in order to correctly inst all the ink cartridges. 10. Using th e colored shaped icons for [...]

3. Open the ink cartridg e access door by lifting from the f ront right of the printer, un til the door locks into place. HP Officejet 650 0B Plus e-All-in-One 1 4 7 * @ 2 5 8 3 6 9 0# a b c j k l t u v g h i p q r s d e f m n o w x y z The print carriage mo ves to the center of the prin ter. NOTE: Wait until the print carriage stops moving before [...]

c . Repeat step s a and b for each ink cartrid ge. 5. For each ink cartridge, wipe the sensor window wi th a dry swab or lint-fre e cloth. The sensor window is an area of clear plastic near the copper o r gold-colored metal contacts on the botto m of the ink cartridge. Try not to touch the metal contacts. 6. Install each ink cartridg e in its slot.[...]

Media is not coming out corr ectly • Make sure t he output tray e x tender is ful ly extended; ot herwise, printed pages may fall off th e printer. • Remove excess medi a from the output tray. There is a l imit to the numbe r of sheets the tray can hold. Pages are skewing • Make sure t he media loaded in the t rays is aligned to the paper gui[...]

• The printer prints h alf a page, then ejects the paper • Paper mismatch No copy came out • Check the pow er Make sure that th e power cord is securely connected, a nd the printer tu rned on. • Check the status of the printer ◦ The printer might be busy with another job. Check the cont rol-panel display for information ab out the status [...]

Size is reduced • The reduce/en l arge or other copy fe ature might have been set from th e printer control panel to re duce the scanned image. Ch eck the settings for the copy job to make sure tha t they are for normal size. • The HP softw are settings might be set to reduce the scanned image. Change t he settings, if needed . See the onscreen[...]

• Incomplete ly filled text or graphi cs Try adjusting t he contrast and copy-quality sett ings. • Large, blac k typefaces look splotchy (no t smooth) The default enhancement se tting might not b e suitable for t he job. Check the setting and chang e it to enhance text or photograp hs, if needed. For more informatio n, see Chan ge copy sett ing[...]

Scanner did noth ing • Check the origi nal Make sure that th e original is placed on the scanner glass corre ctly. For more informatio n, see Load an original on the scanner glass. • Check the printer The printer might be coming out of PowerSave mode aft e r a period of inacti vity, which delays proc essing a short while . Wait until the p rint[...]

Part of the do cument did not s can or text is missing • Check the origi nal ◦ Make sure that you loaded the original correctly. For more information, see Load an origi nal on the scanner glass . ◦ If you are copy ing a borderless origin al, load the original on the scann er glass, not the ADF. For more informa tion, see Load an original on t[...]

◦ The accuracy of the soft ware depends on the image quality, t ext size, and structure of the original and t he quality of the scan itse lf. Make sure that your original has goo d image qu ality. ◦ Colored backg rounds can cause images in the foregrou nd to blend too much. Error messages a ppear "Unable to activa te TWAIN source" or [...]

Graphics look different from the original The grap hics setti ngs might not be suit able for the type of scan job t hat you a re performing. Try changing the graphics settings. Take steps to im prove the scan quality ◦ Use high-qua lity or iginals. ◦ Place the media correctly. If the media is placed in correctly on the scanner glass, it might s[...]

If you are having faxing proble ms, you can print a fax test report to check the status of the printer. The test will fail if t he printer is not set up correctly for f axing. Perform this test after you have comp leted setting up the printe r for faxing. For more information, see Test fax setup. If the test fails, review the report for information[...]

• Make sure you use the pho ne cord that came wi th the printer. If you do not use the supplied ph one cord to connect from t he telephone wall jack t o the printer, you might n ot be abl e to send or receive f axes. Afte r you plug in the ph one cord that came with the printer, run th e fax test again. • If you are using a phone splitter, this[...]

The "Phone Cord Conne cted to Correct Port on Fax" test failed Solution: Plug the phon e cord into the corre ct port. 1. Using the ph one cord supplied in the box wit h the printer, connect one en d to your telephon e wall jack, then connect the othe r end to the port l abeled 1-LINE on the back of th e printer . NOTE: If you use the 2-EX[...]

connected to t he port labeled 1-LINE on t he back of the printer, an d the other end to your t elephone wall jack. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the p rinter to connect to the "1-LINE" port If the phone cord that ca me with the printer is not long eno ugh, you can use a coupler to extend t he length.[...]

• Make sure you ha ve correctly connected the printer to th e telephone wall jack. Using the ph one cord supplied in the box wit h the printer, connect one en d to your telephon e wall jack, then connect the othe r end to the port l abeled 1-LINE on the back of th e printer . • If you are using a phone splitter, this can cause faxing p roblems.[...]

• Other equ i pment, w h ich uses the same phone l ine as the printer, mi ght be causing the test to fail. To fi nd out if other equipment is cau sing a problem, disconnect everyth ing from the phone line, and then run the test again. ◦ If the Fax Line Condition Tes t passes witho ut the other equipment, th en one or more p ieces of the e quipm[...]

Solution: If Fax to PC or Fax to Mac has been enab led, you may not be able to send or rece ive faxes if th e fax memory is full (limited by prin ter memory). Solution: • Make sure you use d the phone cord supplied in the box w ith the printer to connect to the telephone wall jack. One end of the phone cord should be connecte d to the port labe l[...]

• The phon e line connection might b e noisy. Phone lines with poor soun d quality (noise) can cause fax ing probl ems. Che ck the soun d qualit y of the ph one line by plugging a phone into the telephone wall jack and liste ning for static or other noise. If you hear noi se, turn Error Correction Mode (ECM ) off and try faxing again. For more in[...]

• Make sure t he telephone you use to initiat e the fax call is connected direct ly to the printer. To send a fax manua l ly, the telep h one must be conn ected directly to the port la beled 2-EXT on the printer. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the p rinter to connect to the "1-LINE" port 3 Telephone [...]

• If you have an answeri ng machine on the same phone li ne with the printer, yo u might have one of the following problems: ◦ Your answe ring mach ine might not be set u p correct ly with th e printe r. ◦ Your outgoing message might be too long or too loud to allow th e printer to detect fax tones, a nd the sending fax ma chine might disconn[...]

The printer cann ot send faxes, but can receive faxes Solution: • The printe r might be dial ing too fast or too soon. You might need to in sert some pauses in the numb er sequence. For example, if you need to access an outside line before dia l ing the phon e number, insert a pa use following the access number. If your n umber is 95555555, and 9[...]

TIP: If the printer came with a 2-wire pho ne cord adaptor, yo u can use it with a 4-wire phone co rd to extend the length. For in formation on using the 2-wire phone cord adap tor, see the docum entation that came with i t. To extend your pho ne cord 1. Using the ph one cord supplied in the box wit h the printer, connect one en d to the coupler, t[...]

Solve proble ms using HP Web servic es If you are ha ving problems using th e HP Apps or other Web servic es from the printer’s control panel, check the foll owing: • Make sure t he printer is conne cted to the Internet. NOTE: To use the printer’ s Web features, the printer must be connected to the Internet (eit her using an Ethernet cable or[...]

◦ Inspect the ends of the me mory card for dirt or material that cl oses a hole or spoils a metal contact. Cl ean the contacts with a li nt-free cloth and small amounts of isoprop y l alcohol. ◦ Make sure that the memory card is w o rking correctly by testing i t with other devices. • Check the m e mory card s lot ◦ Make sure that the memor[...]

Network port cre ated does not match printer IP address (Wind ows) If you are using a computer running Windows, make sure that the netw ork ports created in the pri nter drive r match the printer IP address : 1. Print the prin ter’s network conf iguration pa ge 2. On the computer desktop, click Start , select Settings , and then click Printers or[...]

Step 3 - Run the Wireless N etwork Test For wireless networking issues , run the Wireless Net work Test. To print a Wireless Network Test page, touch right arrow , touch Network , touch Wireless , and th en select Wirele ss Network Test . If a problem is detected, the printed test rep o rt will include recomme ndations that might help solv e the pr[...]

To check a wir e less conn ection 1. Make sure that your co mputer's wirele ss has been turned on. (For more informatio n, see the documentation t hat came with your computer.) 2. If you are not using a uni que network name (SSID), then it is possible that your wireless comput er could be connected t o a nearby netw o rk that is not yours. The[...]

A: Make su re the prin ter is on the network 1. If the printer su pports Ethernet networking and is connecte d to an Ethernet network, make sure an Eth ernet cable is not plugged into th e back of the printer. If an Ethernet cabl e is plugged into the back, then w i reless connectivity is disabled. 2. If the printer is conn ected to a wireless netw[...]

communicat e with each other over the netw ork. For more information, see Configure your firew all to wo rk with pr inters. If you are able to access the EWS, b u t are still unab le to use the printer even with the firewall turned off , try enabli ng the fire wall soft ware to re cognize the printer. Step 4: Make sure the pr inter is onlin e and r[...]

printing or connect i ng to the prin ter, make sure the correct version of the prin ter driver is set as the defaul t. 1. On the computer desktop, click Start , select Settings , and then click Printers or Printers and Faxes . - Or - Click Start , click Control Panel , and the n double-click Printers . 2. Determine if the version of the printer dri[...]

device access to the netw ork. If the WAP filters MAC addresses, then the print e r’s MAC address must be added to the WAP’s list of accept ed MAC addre sses. • Print the ne twork configuration page. For more information, see Understand the network configura tion page. • Open the WAP’s conf iguration utility, and add the printer’s hardw[...]

NOTE: Refer to your f i rewall docum entation on how to co nfigure the firewall port settings and how to a dd HP files to the “truste d“ list. Some firewalls cont inue to cause in terference even after you disabl e them. If you continue t o have pr oblems after c onfiguri ng the fire wall as de scribed ab ove and if you are using a compute r ru[...]

NOTE: To use the EWS, the p rinter must be connected to a ne twork using either an Ethern et or a wi reless co nnecti on (some mode ls only ). You cann ot use th e EWS if the printer is connect ed to a computer with a USB cable. EWS canno t be opened Check your netwo rk setup • Make sure you are not using a phon e cord or a crossover cable to con[...]

Troubleshoot inst allation issues If the followi ng topics do not help, see HP support fo r information abou t HP support. • Hardware insta llation suggestions • HP software installation suggestions • Solve network p roblems Hardware ins tallation sugges tions This section cont ains the following topics: • Hardware tips • Make sure the in[...]

5. Press down on any cartridges th at are sticking up. They should snap down into place. 6. If an ink cartridge was sticking up and you were ab le to snap it back down into place, close th e ink cartridge access doo r and check if the error has gone awa y. • If the error has go ne away, stop troubleshooting he re. The error has been resol ved. ?[...]

Solve netw ork problem s General network trouble shooting • If you are unabl e to install the HP softw are, verify that: ◦ All cable connecti ons to the co mputer and th e printer are secure. ◦ The net work is opera tional and the network hu b is turne d on. ◦ All applicatio ns, including virus protection programs, spyw are protection progr[...]

Understand the Prin ter Status Report Use the P rinter Sta tus Report to: • View current printer information and i nk cartridge status • Help troubl eshoot problems The Printer Statu s Report also co ntains a log of recent events. If you need to call HP, it is often useful to print th e Printer Status Re port before calling. Printer Status Repo[...]

1. Printer Information: Shows printer inf ormation (such as the printer name, m odel number, seria l number, and firmw are version number), as we ll as usag e informatio n. printed from the tray. 2. Ink Delive ry System Informat ion: Shows informatio n about the ink cartridges, such as the esti mated ink levels. NOTE: Ink level alert s and indicato[...]

1. General Info rmation: Shows in formation about the current st atus and active connection type of the network, and other informa tion, such as the URL of the embedded W eb server. 2. 802.3 Wi red: Shows informat ion about th e active wired netw ork connection, such as the IP address, sub net mask, default gateway, as well a s the hardware address[...]

To print the network configu r ation page from the printer control panel From the Home screen, touch right arrow , and then sele ct Setup . Touch Reports , and then sele ct Netw ork Confi gurat ion Page . Clear jams Occasionally, media becomes jammed during a job . Try the followin g remedies to reduce jams. • Make sure t hat you are printing wit[...]

Push the left end of the rear access panel and slide to t he right, and t hen pull the duplexer toward s you. 2 1 2 1 CAUTION: Tryi ng to cl ear a pa per jam from t he front of the prin ter can damage the print mechanism. Always access and clear pap er jams through the duplexer. 2. Gently pull t he paper out of the rollers. CAUTION: If the paper te[...]

2. Gently pull t he paper out of the rollers. CAUTION: If the paper tears when you are re moving it from the rollers, check the rollers and wheel s for torn pieces of pape r that might be remaini ng inside the printer. If you do not remove al l the pieces of paper from the printer, more paper jams ar e likely to occur. 3. Close th e cover of t he A[...]

A Technical information This section contains the following topics: • Warranty information • Printer specificat ions • Regulatory information • Environmental product stewardship progr am • Third-party licenses Warranty information This section contains the following topics: • Hewlett-Packard limited warra nty statement • Ink cartridge[...]

Hewlett-Packard limited warranty statement A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer . 2. For software products, HP?[...]

Ink cartridg e warranty information The HP cartridge warra nty is a pplicable when the product is used in its designated HP printing device. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty per iod the product is covered as long as the HP ink is not dep[...]

Printer specifications This section contains the following topics: • Physical specifications • Printer features and capacities • Processor and memory specifications • System requirements • Network protocol specifications • Embedded Web server sp ecifications • Media specifications • Print resolution • Copy specifications • Fax s[...]

Feature Capacity Slovenian, Spanish, Swed ish, Traditional Chinese, Turkish. Processor a nd memory spec ifications Processor: 192 MHz ARM9 core Memory: 64 MB DDR1 System requi rements NOTE: For the most current in formation about supported oper ating systems and system requirements, visit www.hp.com/sup port. Operating system compatibility • Wind[...]

• Microsoft Windows 2008 Server Terminal Services with C itrix XenApp 5.0 • Novell Netware 6.5, Open Enterprise Server 2 Compatible network proto cols TCP/IP Network managem ent Embedded Web server Feat ures Ability to remotely configure and manage network device s Embedded We b server specifications Requirements • A TCP/IP-based network (IPX[...]

Media size Input tray Duplexer (some models) ADF B5 (JIS) (182 x 257 mm; 7.17 x 10.12 inches) B5 (ISO) (176 x 250 mm; 6.9 x 9.8 inches) B7 (88 x 125mm; 3.5 x 4.9 inches) A5 (148 x 210 mm; 5.8 x 8.3 inches) Borderless A4 (210 x 297 mm; 8.3 x 11.7 inches) Borderless A5 (148 x 210 mm; 5.8 x 8.3 inches) Borderless B5 (182 x 257 mm; 7.17 x 10.12 inches)[...]

Media size Input tray Duplexer (some models) ADF Index card (102 x 152 mm; 4 x 6 inches) Index card (127 x 203 mm; 5 x 8 inches) A6 card (105 x 148.5 mm; 4.13 x 5.83 inches) Borderless A6 card (105 x 148.5 mm; 4.13 x 5.83 inches) Hagaki** (100 x 148 mm; 3.9 x 5.8 inches) Ofuku hagaki** Borderless hagaki (100 x 1 48 mm; 3.9 x 5.8 inche s)** Photo me[...]

Media size Input tray Duplexer (some models) ADF Borderless 4 x 6 tab (102 x 152 mm; 4 x 6 inche s) Borderless 10 x 15 cm tab Borderless 4 x 8 tab (10 x 20 cm) Borderless HV (101 x 180 mm; 4.0 x 7.1 inches) Borderless double A4 (210 x 594 mm; 8.3 x 23.4 inches) 4 x 6 tab (102 x 152 mm; 4 x 6 inches) 10 x 15 cm tab 4 x 8 tab / 10 x 20 cm tab Other m[...]

Tray Type Weight Capacity Labels Up to 40 sheets (8 mm or 0.31 inch stacked) Envelopes 75 to 90 g/m 2 (20 to 24 lb bond envelope) Up to 15 sheets (8 mm or 0.31 inch stacked) Cards Up to 200 g/m 2 (110 lb index) Up to 40 cards (8 mm or 0.31 inch stacked) Output tray All supported media Up to 100 sheets of plain paper (text printing) Auto matic Docum[...]

Media (1) Left margin (2) Right margin (3) Top margin (4) Bo ttom margin* Photo media Envelopes 3.0 mm (0.125 inches) 3.0 mm (0.125 inches) 3.0 mm (0.125 inches) 14.4 mm (0.568 inches) NOTE: Only Mac OS X supports custom paper sizes. Guidelines for two-si ded (duplex) printing • Always use media that conforms to the printe r specifications. For m[...]

Paper type Printer contro l panel setting HP Premium Plus Photo Papers Premium Photo Paper HP Premium Photo Papers Premium Photo Paper HP Advanced Photo Paper Premium Photo Paper HP Everyday Photo Paper , Semi-gloss Everyday Photo Paper HP Everyday Photo Paper, Matte Everyday Matte Other photo papers Photo Pape r HP Premium Inkjet Transparency Tran[...]

Photo (dpi) Very Fine (dpi) Fine (dpi) Standard (dpi) Black 196 x 203 (8-bit grayscale) 300 x 300 196 x 203 196 x 98 Color 300 x 300 200 x 200 200 x 200 200 x 200 Scan speci fication s • Integrated OCR software automatically converts scanned text to editab le text • Scan speeds vary according to the complexity of the docu ment • Twain-complia[...]

Acoust ic emissi on spec ificati on Print in Draft mode, noise levels per ISO 7779 Sound pressure (bystander position) LpAm 55 (dBA) Sound power LwAd 6.8 (BA) Memory ca rd specifications • Maximum recommended number of files on a memory card: 1,000 • Maximum recommended individual file size : 12 megapixel maximum, 8 MB maximum • Maximum recom[...]

Regulatory information The printer meets product requirements from r egulatory agen cies in your country/region. This section contains the following topics: • FCC statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • Noise emission statement for Germ[...]

FCC statem ent FCC sta tement The Unit ed States F ederal C ommunicati ons Commissio n (in 4 7 CFR 1 5 . 1 05) has s pecif ied that the follo w ing notice be brough t to the attentio n of users of this pr oduct . This eq uipment has been tested and f ound to comply w ith the limits for a C lass B di gital dev ice , pursuant to P art 1 5 of the FC C[...]

Notice to users i n Japan about the p ower cord Noise em ission st atement fo r German y Geräusc hemission LpA < 7 0 dB am Arbeits platz im Normalbetri eb nach DIN 4 56 3 5 T . 1 9 LED indica tor statem ent Gloss of housi ng of peripheral devices for Germ any Appendix A 180 Technical information[...]

Notice to users of the U.S. telephon e network: FCC requirements Notice to users of t he U.S. telephon e net w ork: FCC requirements This eq uipment complie s with FCC r ules, P art 68. On this equipment is a label that contains, among other inf ormation , the FCC Regis tration Number and R inger E quiv alent Number (REN) for this eq uipment. If r [...]

Notice to users of the Canadia n telephone network Note à l’at tention d es utilisateurs du résea u téléphoniq ue canadi en/Notice to users of t he Can adian tel ephone n etwork Cet appar eil es t confor me aux spéc ifi cations tec hnique s des équipements te rminaux d’Industr ie Canada . Le numér o d’enregistr ement atteste de la conf[...]

Notice to users i n the European Ec onomic Area Notice to users in t he European Economi c Area This pr oduct is desi gned to be connected t o the analog S witc hed T elecommunicati on Networ ks (PS TN) of the Eur opean E conomic Ar ea (EEA) countr ies/regi ons. Networ k compatibility depends on cust omer select ed settings, whi ch must be r eset t[...]

Exposure to rad io frequency radiation Exposure to radio fr equenc y radiation Caution The radiated output power of this devic e is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized . This product and any attached exter[...]

European Union regulatory notice European Union Regula tory N otice Products bearing the CE marking comply with the following EU Directives: · Low Voltage Directive 2006/95/EC · EMC Directive 2004/108/EC CE compliance of this product is valid only if pow ered with the corr ec t CE-marked AC adapter provided by HP . If this product has telecommuni[...]

Declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier’s Name: Hewlett-Packard Company DoC#: SNPRC-1004-01-A Supplier’s Address: 138, Depot Road, #02-01,#04-01 Singapore 109683 declares, that the product Product Name and Model: HP Officejet 6500A Plus e-All-in-One Regulatory Model Number: 1) SNP[...]

DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier’s Name: Hewlett-Packard Company DoC#: SNPRC-1004-02-A Supplier’s Address: 138, Depot Road, #02-01,#04-01 Singapore 109683 declares, that the product Product Name and Model: HP Officejet 6500A e-All-in-One Regulatory Model Number: 1) SNPRC-1004-02 Product Options: All[...]

Environmental product steward ship program Hewlett-Packard is committed to providing qua lity products in an environmentally so und manner. Design for recycling has been inco rporated into this product. The number of materials has been kept to a minimum while ensuring pr oper functiona lity and reliability. Dissimilar mater ials have been designed [...]

Disposal of waste equipm ent by users in private households in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This sy mbol on the product or on its packaging indicates that this pr oduct must not be disposed of w ith your other household wa ste . Instead, it is your r esponsibility to dispose of [...]

Power c onsumpt ion Hewlett-Packard printing and imag ing equipment marked with the ENERGY STAR® logo is qualified to the U.S. Environmental Protection Agency’s ENERGY STAR specifications for imaging equipment. The following mark appears on ENERGY STAR qualified imagin g products: ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As[...]

Third-party licen ses This section contains the following topics: • HP Officejet 6500A (E710) e-All-in-O ne series HP Officejet 65 00A (E710) e-All-in-One s eries LICENSE.aes-pubdom --crypto /* rijndael-alg-fst.c * * @version 3.0 (December 2000) * * Optimised ANSI C code for the Rijndael cipher (no w AES) * * @author Vincent Rijmen <vincent.ri[...]

CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. LICENSE.open_ssl--o pen_ssl Copyright (C) 199 5-1998 Eric Young (eay@cr yptsoft.com) All rights res erved. This package is an SSL imple mentation written by Eri[...]

HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTH ERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EV EN IF ADV ISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code cannot be chang[...]

OF THE POSSIBILITY OF SUCH DAMAGE. ========================= =========================================== This product includes cryptographi c softwa re written by Eric Young (eay@cryptsoft.com). This product in cludes softw are written by Tim Hudson (tjh@cryptsoft.com). ========================= =========================================== Copyright[...]

Copyright 2002 Sun Microsystems , Inc. ALL RIGHTS RESERVED. ECC cipher suite support in OpenSSL originally developed by SUN MICROSYSTEMS, INC., and contributed to the OpenSSL p roject. LICENSE.sha2-bsd-- nos_crypto /* FIPS 180-2 SHA-224/256/384/51 2 implementation * Last update: 02/02/2007 * Issue date: 04/30/2005 * * Copyright (C) 2005, 2007 Olivi[...]

freely, subject to the follo wing restrictions: 1. The origin of this software must not be misrepresented; you mu st not claim that you wrote the original software. If yo u use this software in a product, an acknowledgment in the product documentation would be appreciated but is not re quired. 2. Altered source versions must be plai nly marked as s[...]

B HP supplies and accessories This section provides informati on on HP supplies and accesso ries for the printer. The infor mation is subject to changes, vi sit the HP Web site ( www.hpshopping.com) for the latest updates. You may also make purchases through the Web site. This section contains the following topics: • Order printing supplies onlin[...]

HP media To order media such as HP Premiu m Paper, go to www.hp.com. HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the C olorLok logo are independently tested to meet high standards of relia bility and print quality, and produce docume nts with crisp, vivid color, bolder blacks & dry faster t[...]

C Additional fax setup After completing all the steps in the getting starte d guide, use the instructions in this section to complete your fax setup. Keep your getting started guide for la ter use. In this section, you learn how to set up the printer so that faxing works successfully wit h equipment and services you mig ht already have on the same [...]

Mexico Philippines Poland Portugal Russia Saudi Arabia Singapore Spa in Taiwan Thailand USA Venezuela Vietnam If you are unsure which kind of telephone syste m y ou have (serial or pa rallel), check with your telephone company. This section contains the following topics: • Choose the correct fax setup for your h ome or office • Case A: Separate[...]

• Answering machine: An answering machine that answers voice calls at the same phone number you use for fax calls on the prin ter. • Voice mail service: A voice mail subscrip tion through your telephone company at the same number you use for fax calls on the printer. 3. From the following table, choose the comb ination of equipment and services[...]

Other equipment or service s sharing your fax line Recommended fax setup DSL PBX Distinct ive r ing service Voice calls Computer dial-up modem Answering machine Voice mail servi ce Case J: Sh ared voice/fax line with comput er modem and answering machine Cas e K: Sh ared voice/fax line with comput er dial-up modem and voice mail Case A: Separate fa[...]

When the phone rings, the printer answers automatical ly after the number of rings you set in the Rings to Answer setting. The printer begins emitting fax recep tion tones to the sending fax machine and receives the fax. Case B: Set up the printer with DSL If you have a DSL service throu gh your telephone company, and do no t connect any equipment [...]

If you encounter problems setting up the printer with optional equ ipment, contact you r local service provider or vendor for further assistance. Case C: Set up the prin ter with a PBX phone system or an ISDN line If you are using either a PBX phone system or an ISDN converter/terminal adapter, make sure you do the following: • If you are using e[...]

1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port You might need to connect the supplie d phone cord to the adap ter provided for you r country/region. To set up the printer with a distinctive ring service 1. Using the phone cord supplied in the box with the printer , connect one end to yo[...]

1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port You might need to connect the supplie d phone cord to the adap ter provided for you r country/region. 3 Telephone (optional) To set up the printer with a shared voice/f ax line 1. Using the phone cord supplied in the box with the printer , [...]

Back vi ew of the pr inter 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the "1-LINE" port You might need to connect the supplie d phone cord to the adap ter provided for you r country/region. To set up the printer with voice ma il 1. Using the phone cord supplied in the box with the printer[...]

Set up the printer with a compute r dial-u p modem If you are using the same phone line for sending fa xes and for a computer dial-up modem, follo w these directions for setting up the printer. Back vi ew of the pr inter 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the "1-LINE" port You mig[...]

Set up the printer with a compute r DSL/ADSL modem If you have a DSL line and use that phone line to send faxes, follow these instructions to set up your fax. 1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter Connect one end of the phone jack that was supplied with the pr inter to connect to the 1-LINE port on the back of the printer. Con[...]

To set up the printer with a c omputer DSL/ADSL m odem 1. Obtain a DSL filter from your DSL provider . 2. Using the phone cord provided in the box with the printer, connect one end to the DSL filter, and then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE: You might need to connect the supplied pho ne cord to the [...]

To set up the printer on the sa me phone line as a computer with tw o phone ports Back vi ew of the pr inter 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port. You might need to connect the supplied phone cord to the adapter provided for your cou ntry/region. 3 Computer with modem 4 Teleph[...]

6. Now you need to decide how you want the printer to answer calls, automatically or manually: • If you set up the printer to answer calls automaticall y , it answers all incoming c alls and receives faxes. The printer cannot distinguish between fax and voice calls in this case; if you suspect the call is a voice call, you ne ed to answer it befo[...]

Example of a pa rallel splitter To set up the printer with a c omputer DSL/ADSL m odem 1. Obtain a DSL filter from your DSL provider . NOTE: Phones in other parts of the home/office sh aring the same phone number with DSL service must be connected to additional DSL filters to avoid noise when making voice calls. 2. Using the phone cord supplied in [...]

1 Telephone wall jack 2 Use the phone cord provided to connect to the 1-LINE port on the back of the printer You might need to connect the supplied phone cor d to the adapter provided for your country/region. 3 Answering machine 4 Telephone (optional) To set up the printer with a shared voice/f ax line with answering machine 1. Remove the white plu[...]

NOTE: Since your computer dial-up modem shares the phone line w ith the printer, you cannot use both your modem and the printer si multaneously. For example, you cannot use the printer for faxing while you are using your computer dial-up modem to send an email or access the Internet. • Shared voice/fax line with computer dial-up modem and a nswer[...]

7 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port. You might need to connect the supplied phone cord to the adapter provided for your cou ntry/region. 1. Remove the white plug from the port labeled 2-EXT on the back of the p rinter. 2. Find the phone cord that connects from the back of your computer (your compu[...]

Shared voice/fax lin e with computer DSL/AD SL modem and answering m achine 1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter 4 Phone cord provided with the printer connected to the 1-LINE port on the back of the printer You might need to connect the supplie d phone cord to the adap ter provided for you r country/region. 5 DSL/ADSL modem [...]

To set up the printer with a c omputer DSL/ADSL m odem 1. Obtain a DSL/ADSL filter from your DSL/ADSL provider. NOTE: Phones in other parts of the home/office sh aring the same phone number with DSL/ADSL service must be connected to a ddi tional DSL/ADSL filters; otherwise, noise occurs when making voice calls. 2. Using the phone cord supplied in t[...]

Since your computer dial-up modem share s the phone line with the printe r, you cannot use both your modem and the printer simultane ously. For ex ample, you cannot use the printer for faxing if you are using your computer dial-up modem to send an email o r access the Internet. There are two different ways to set up the p r inter with your computer[...]

4. Using the phone cord supplied in the box with the printer , connect one end to your telephon e wall jack, then connect the other end to the port labele d 1-LINE on the back o f the printer. NOTE: You might need to connect the supplied pho ne cord to the adapter pr ovided for your country/region. If you do not use the supplied cord to co nnect fr[...]

Test fax setup You can test your fax setup to check the status of the prin ter and to make su re it is set up correctly for faxing. Perform this test after y ou have completed setting up the printer for faxing. The test does the following: • Tests the fax hardware • Verifies the correct t y pe of phone cord is connected to the printer • Check[...]

D Network setup You can manage network settings for the printer through the printer control pan el as described in the next section. Additional adva nced settings are availabl e in the emb edded Web server, a configuration and status tool you access fr om your Web browser using an e xisting network connection to the printer. For more information, s[...]

Set link spee d You can change the speed at which data is tr a nsmitted over the network. The default is Automatic . 1. Touc h right arrow , and then select Network . 2. Select Advanced Setup , then select Link Speed . 3. Touch the number next to the link spee d that matches your network hardwa re: • 1. Automatic • 2. 10-Full • 3. 10-Half •[...]

NOTE: If you encounter problems, see Solve wireless problems (some models o nly). Make sure the printer is no t connected to the network using a network cable. The sending device must have built-in 802.11 capabilities or an 802.11 wireless card installed. The printer and the computers that use it must be on the same subnet. Before installing the HP[...]

There are two communication mode op tions: • Ad hoc: On an ad hoc networ k, the printer is set to ad hoc co mmunication mode and communicates directly with o ther wirele ss devices without the u se of a WAP. All devices on the ad hoc network must: ◦ Be 802.11 compatible ◦ Have ad hoc as the communication mode ◦ Have the same network name (S[...]

1. On the computer desktop, click St art , select Programs or All Programs , click HP , select your printer name, and then click Connect a New Printer . 2. Follow the onscreen in structions. To change the conn ection method (Mac OS X) 1. Open the HP Utility. For more information, see HP Utility (Mac OS X). 2. Click the Application icon on the toolb[...]

Guideline s for reduc ing interf erenc e on a wireles s network The following tips will he lp reduce the c hances for interference in a wireless network: • Keep the wireless devices away from large me tal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cor dless telephones, as these objects can disrupt [...]

5. Insert the HP software CD into your computer's CD drive and then start the Setup progr am. 6. Follow the onscreen in structions. To uninstall from a Macintosh comp uter, method 1 1. Open the HP Utility. For in structions, see Open HP Utility. 2. Click the Application icon on the toolbar. 3. Double click HP Uninstaller . Follow the onscreen [...]

E Printer management tools This section contains the following topics: • HP printer software (Windo ws) • HP Utility (Mac OS X) • Embedded Web server HP printer software (Wi ndows) The HP software provided with the printer provides maintenance information abou t the printer. NOTE: The HP printer software can be installed fr om the HP software[...]

This section contains the following topics: • About cookies • To open the embedded Web server About cookies The embedded Web server (EWS) places very small text files (cookies) o n your hard drive when you are browsing. These files let the EWS recog n ize your compute r the next time you visit. For example, if you have configured the EWS l angu[...]

F How do I? • Get started • Print • Scan • Copy • Fax • Work with ink cartridges • Solve a pr oblem How do I? 231[...]

G Errors (Windows) This list represents some of the errors y ou might see on your computer screen (Windows) and how to fix the error s. • Fax Memory Full • Printer Disconnected • Ink Alert • Printhead Problem • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move • Paper Jam • The printer is out of paper • Print[...]

Ink Alert The ink cartridge identified in the message is low on ink. Ink level warnings and indicators provide estimates for planning purposes o nly. When you r eceive a low-ink warning message, consider having a re placement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print q uality be[...]

To solve this problem, try the following solutions. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Turn the printer off a nd on • Solution 2: Install the ink cartridges correctly • Solution [...]

Paper Mismatch The paper size or type selected in the printer driver d oes not match the paper loaded in the printer. To solve this problem, try one of the following: • Load the correct paper in the printer, and then press OK. For mor e information, see Load media • Press the (Cancel) button on the product’s control panel, select a different [...]

To change the printer’s status, complete the following steps. 1. Click Start , point to Settings , and then click Pr inte rs or Printers an d Faxes . - Or - Click Start , click Control Panel , and then double-click Printe rs . 2. If the printers listed in the dialog box are not being displayed in Detail s view, click the View menu, and then click[...]

Index Symbols/Numerics (ADF) automatic document feeder clean 27 feeding problems, troubleshoot 27 A accessibility 9 accessories installation 25 Printer Status Report 159 turn on and off in driver 25 warranty 165 acoustic emissions 177 ADF media sizes supported 169 ADF (automatic document feeder) capacity 19 load originals 19 ADSL, fax setup with pa[...]

dial tone test, failure 135 dial type, setting 62 dial-up modem shared with fax (parallel phone systems) 207 shared with fax and answering machine (parallel phone sy anstems) 214 shared with fax and voice line (parallel phone systems) 210 shared with fax and voice mail (parallel phone systems) 218 digital cameras connect 35 insert memory cards 24 d[...]

troubleshoot 131 voice mail, set up (parallel phone systems) 206 wall jack test, failed 133 Fax screen 13 Firewall configure 152 FoIP 64 forwarding faxes 53 G glass, scanner clean 26 load originals 18 loca ting 10 grainy or white bands on copies, troubleshoot 127 graphics incompletely filled on copies 127 look different from original scan 131 H har[...]

MMC memory card insert 24 model number 159 modem shared with fax (parallel phone systems) 207 shared with fax and answering machine (parallel phone systems) 214 shared with fax and voice line (parallel phone systems) 210 shared with fax and voice mail (parallel phone systems) 218 monitor dialing 48, 50 multi-feeds, troubleshoot 124 N network port a[...]

print-carriage access door, locating 11 printer no response 85 printer control panel loca ting 10 network settings 222 scan from 40 send faxes 46 printer driver accessories settings 25 warranty 165 printer software (Windows) about 229 opening 229 Printer Status Repo rt information on 158 printhead clean 110 printhead, align 111 printheads ordering [...]

size scans, troubleshoot 131 troubleshoot copy 126 skew, troubleshoot copy 126 print 124 scan 130 slow print, troubleshoot 82 smeared ink 95 software accessories settings 25 OCR 42 warranty 165 Webscan 41 sound pressure 177 specifications acoustic emissions 177 electrical 176 medi a 169 network protocols 169 operating environment 176 physical 167 p[...]

wired network 145 wireless problems 146 TWAIN unable to activate source 130 two-sided printing 38 U uninstall HP software Mac OS X 228 Windows 2 27 unwanted fax mode 55 USB connection port, locating 10, 11 specifications 167 V vertical stripes on copies, troubleshoot 1 26 view network settings 222 voice mail set up with fax (parallel phone systems)[...]

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www.hp.com/support 20 1 0 © Hewlett-Packard Develop ment Company, L .P.[...]