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HP Wi-Fi Direct Mobile Mouse manual

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Table of contents for the manual

  • Page 1

    HP Wi - Fi Direct Mobil e Mouse – Frequently A sked Questions System Requirem ents Question: Will the HP W i - Fi Mobile Mouse work on operating s ystems other than Windo ws 7 (in older versions of Windows, Linu x, etc) ? Answer: No, the Wi - Fi mouse requires the “So ftAP ” feature built into Windows 7 to work, so o lder versions of Windows [...]

  • Page 2

    Wi - Fi Drivers Quest ion: How do I know i f I have the la test Wi - Fi ad apter drivers? Answer: You have to go check to see if there are a ny updated drivers . There are several sou rces, but you should check in the fo llowing or der: 1) For HP systems that in clude the “HP Suppor t Assist ant” , launch t hat applicatio n, and cli ck the “M[...]

  • Page 3

    4) Look up the Wi - Fi ma nufacturer f rom Device Manager, and based on t hat look a t the Wi -Fi manufacturer ’s website fo r updated dri v ers (this is not the pr eferred method to loo k for drivers). Question: I h ave a Ralink RT2860 Wi - Fi Adapter (VEN_1814 & DEV_3092), and my mouse is having problems pai ring, or keeps disconnec ting. A[...]

  • Page 4

    Problems /Tr oubleshooti ng Question: After I installed t he HP Wi - Fi Mobile Mous e software, my Interne t Explor er takes a lo ng time to view a we bpage (after f irst booting, or after waki ng the PC u p from a sleep mode). Answer: There was an intera ction issue b etween Inte rnet Explo rer and SoftAP (both Micro soft components). A workaro un[...]

  • Page 5

    Restart the PC once this Sy mantec ru le is a pplied to the server , and the mouse should then work normally (Note: The us er will have to manually go through the W i - Fi Mouse pairing process after the PC is rebooted). HP has worked with Sy mantec to automatically correct this issue in th e next update of Symantec Endpoint Pro tection, but this i[...]

  • Page 6

    Mouse, the mo use would not be sleepin g because it would hav e been mov ing to perf orm the shutdown .) If the PC has an Atheros A R9285 Wi - Fi adapter, we have seen cas es where the mouse doe s not re - connect after a PC restart. With older Atheros driv ers (version 8.0.0.238 ), this pro blem does not seem to exist. However, newer driv ers such[...]

  • Page 7

    SoftAP an d ad ho c netwo rking are mutu ally exc lusive o n the same ph ysical a dapter. I f Soft AP is ru nning o n the AP adapter and a user or applic ation st arts ad hoc networking on the S TA ad ap ter, So ftAP wil l be sh ut dow n. If ad hoc networkin g is running on the S TA adapter, an attem pt to start SoftAP on the AP adapter will fa il.[...]