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HTC Andes manual

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Table of contents for the manual

  • Page 1

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 2 PAGE NO. 1 Service Manual for PDA PHONE II Andes HTC Propriet ary Confidential T reatment Requested Rev . 2.0 Jan 5 , 2005 HTC Corp. Engineering Mobility[...]

  • Page 2

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 3 PAGE NO. 2 TITLE: Service Manual for PDA PHONE II REV. NO. DATE CONTENTS DEP. REVISED APP ´ D STGE.PER. 1.0 Oct 06,2003 TSD Henry_Lai 1.5 Oct 13,2003 TSD Henry_Lai 1.6 Oct 20,2003 TSD Henry_Lai 1.7 Nov 07,2003 TSD Henry_Lai 1.8 Dec 22,2003 TSD Henry_Lai 1.9 2004/6[...]

  • Page 3

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 4 PAGE NO. 3 T able of contents 1. I NTRODUCTION ··································································································· 5 2. P RODUCT S PEC[...]

  • Page 4

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 5 PAGE NO. 4 15.1 Exploded Diagrams…………………………………………………………….. 65 15.2 L IST OF S PAR P ARTS ·································································[...]

  • Page 5

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 6 PAGE NO. 5 1. Introduction This manual provides the technical information to support the service activities of the PDA PHONE II. This document contains highly confidentia l information, so any or all of this document should not be revealed to any third party. 2. Pr[...]

  • Page 6

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 7 PAGE NO. 6 2.2 Specifications of PDA PHONE II Item Specification Platform • Microsoft Pocket PC 2003 phone edition - English, French, German, Italian, Spanish, Portuguese. • Combined GSM/GPRS and PDA. • 2 logical block (PDA and GSM/GPRS) solution, layout is i[...]

  • Page 7

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 8 PAGE NO. 7 GPRS/GSM (Tri-band) module Antenna Generic GSM Service  GSM900: 880-915, 925-960MHz  DCS1800 1710 ~ 1785,1805 ~ 1880 MHZ  PCS1900 1850 ~ 1910, 1930 ~ 1990MHZ  Internal Antenna  Call forwarding  Explicit Call Transfer  Spool Icon  [...]

  • Page 8

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 9 PAGE NO. 8 Interface  One Infrared port IrDA SIR  One 22 pin individual Port for signals (for USB, Serial, Car Kit, Power and Audio)  One SIM card slot  One SDIO/MMC card slot (B-Square SDIO driver)  One 34 pin Back pack connector  One Audio Jack [...]

  • Page 9

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 10 PAGE NO. 9 Audio  Microphone build in  Software Echo cancellation  Receiver  Hardware AGC  Hardware Full duplex  W A V/WMA/MP3 stereo  16 bits with 8KHz,1 1 KHz,16KHz,22KHz,44.1 KHz, 48 KHz sampling rate CMOS Camera  Color CMOS camera modul[...]

  • Page 10

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 11 PAGE NO. 10 Accessories  Retractable sync. Cable (USB/Serial)  Cradle (USB, Serial)  AC adapter  Car adapter  S tylus  AC adapter with power plug  Detacheable LCD protector  Car Kit  S tereo wired headset with mono microphone, volume con[...]

  • Page 11

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 12 PAGE NO. 11 3.SYSTEM BLOCK DIAGRAM[...]

  • Page 12

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 13 PAGE NO. 12 4.Labeling 4.1 Main unit Regulatory label (on the r ear housing of main unit) It includes  Unit IMEI Number & Barcode  Unit Serial Number & Barcode  Simplified Part Number in T ext Image file name: Main_UNIT_REGULA TION Please note: 1.[...]

  • Page 13

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 14 PAGE NO. 13 4.2 Serial No description For S/N: SSYWWPPZZZZZ SS: SITE CODE --> HT Y : Y ear Last Digit al of the Y ear . WW: W eek Code : 01 ~ 54 PP: Product Code : TBD ZZZZZ: Serial Number (00001 ~ 99999) Use Base 10 For MODEL: PH10B is for label vendor ’s ID[...]

  • Page 14

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 15 PAGE NO. 14 5. Servicing Tools This chapter provides information for the servicing tools for PDA PHONE II. List of Servicing Tools No. Item Use Remark 1 USB or Serial Cradle Check for Cradle I/F (Serial communication only) 2 USB DA T A interface Cable Check for Cr[...]

  • Page 15

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 16 PAGE NO. 15 6. Assembling and Disassembling 6.1 Disassembling Tools needed for Assembling and Disassembling the PDA PHONE II 1. Lens Cleaning Tissue. 2. Flat Screw Driver 2.4mm 3. Philip Screw Driver #0. 4. Torex Screw Driver T6X40 5. Special Made Plastic Stick. 6[...]

  • Page 16

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 17 PAGE NO. 16 Press Unlock and release the battery Remove the battery from unit Wa r n i n g : T o reduce risk of fire or burns, do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water . Replace only with specified batteries. Rec[...]

  • Page 17

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 18 PAGE NO. 17 There are three hooks which fix the antenna cover and bezel. Insert to the gap and slightly pull upward from right to left to release the hooks. Antenna cover is removed. Remove two screws which fix the antenna to MB. Screw P/N:72H00339-00 Remove 6 scr[...]

  • Page 18

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 19 PAGE NO. 18 Gently open the housing T urn over the housing to the other side as shown on picture. Once the housing is removed, next to remove 3 screws which fix the MB into bezel. P/N 72H00401-00 Gently and carefully release the LCM FPC by litting the connector lo[...]

  • Page 19

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 20 PAGE NO. 19 Then remove the Camera module by slightly releasing its FPC(1) and camera which is sticked with Double side tap on MB (2) T urn MB to the other side and remove the Navigation button by pulling up. Correct position of Navigation button Use tweezers to r[...]

  • Page 20

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 21 PAGE NO. 20 The LCM, Speaker , MIC is located on upper part (Bezel side). S p e a k e r Before disassembly LCM, It is required to un screw two screws of the speaker, and remove it from its place. P/N: 72H00401-00 To Disassembly LCM module Hold the entire assembly [...]

  • Page 21

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 22 PAGE NO. 21 If MIC need to be replaced, just take it out from its place slightly by using tweezers. T a ke out the MB and disassembly procedure is done. The disassembly procedure is finished.[...]

  • Page 22

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 23 PAGE NO. 22 6.2 Assembling MB Pre-assembly: There are 4 items need to be applied to MB , which are: 1.Insulation t ape on lower right corner of MB , as shown on picture. Insulation tape P/N: 76H00469-00 P/N for this insulation tape : 76H00469-00 2.Gasket on shield[...]

  • Page 23

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 24 PAGE NO. 23 4.Black poron for volume button. Next to apply one black poron on the volume button. The PN of this poron is 76H00483-00 . Note : Please make sure you have applied all of them on the MB. Install the MIC into it s place. Before Assemble LCM , be noticed[...]

  • Page 24

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 25 PAGE NO. 24 Next Push aside the bezel and insert the LCM to click into 2 hooks located on right and left respectively. Assembly the speaker and fix two screws on it. Screw P/N: 72H00401-00 Apply 3 screws on MB Screw P/N:72H00401-00 T o rque : 0.8 kg-cm Then insert[...]

  • Page 25

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 26 PAGE NO. 25 Next Camera module assembly . 1. Make sure the Aluminium foil is clean and workable. 2. Put the Camera on it. Notice: In case of Place the Camera into correct position and fix it. Important Notice: Before inserting the FPC into its connector , use your[...]

  • Page 26

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 27 PAGE NO. 26 Next Close the Rear Housing to upper part st arting from lef t side (with V olume button) TIPS : Adjust the volume button to its center first before full closing the Housing . Antenna Assembly Put the antenna into its place, st arting from upper part, [...]

  • Page 27

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 28 PAGE NO. 27 FIX Antenna Cover Put the antenna cover and fix it starting from unit left side (side with volume button) W arranty Seal (Security Label) Be sure to apply new W arranty seal once the unit has been repaired before sending back to customer . P/N: 77H0008[...]

  • Page 28

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 29 PAGE NO. 28 Put back the battery cover . Put back the stylus, SD filler and Car antenna connector cover back into the unit. Now The unit is ready for performing TEST . The Unit Assembly is done ready for further tests.[...]

  • Page 29

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 30 PAGE NO. 29 6.3 Camera Replacement assemby In case of Camera defective, before replacing with new camera from S tock, please be noticed to add necessary pre-assembly part into MB and camera in advance. Apply Aluminium foil on the MB as shown on figure. The upper l[...]

  • Page 30

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 31 PAGE NO. 30 6.4 Connector, Back up battery replacement. If you are authorized by HTC fo r component replacement, you c ould do below replacement with following notice: Back up battery replacement. In case of back up battery defective, and need to be replaced, plea[...]

  • Page 31

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 32 PAGE NO. 31 7.Problem Diagnostics 7.1 List of Test Jigs Item Name Usage Remark RS-232 Serial Cable/Cradle For data por t test Use specified for PDA Phone II USB Cable/Cradle For data port test Use specified for PDA Phone II Special Plastic Tool For unit disassembl[...]

  • Page 32

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 33 PAGE NO. 32 8.Diagnostic Program 8.1. List of Test Items No. Item Description Remark 1 RAM T e st RAM Check Size/Write/Read/Comp arison test. 2 Display T est T est the LCD display quality . 3 T ouch T est T ouch screen alignment test. Suggest to test in WinCE 4 Pl[...]

  • Page 33

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 34 PAGE NO. 33 Serial V1.01 Then, wait about 10 seconds, the display will show : W aiting for GSM ready Himalaya DIAG v1.00i RAM TEST Display T est --- ---- ---- How to select test item: Using navigation button -" Up " or " Down " to select the te[...]

  • Page 34

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 35 PAGE NO. 34 3 T ouch T est T ap the cross mark (+) with stylus on the correct location. Fail if no reaction Calibrate the screen following the + mark. Press ACTION to exit. Could be LCM issue 4 Play T es t Play the tone with 8KHz/L-channel, then Hear the sound and[...]

  • Page 35

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 36 PAGE NO. 35 12 SD T est Insert SD card (Enable Write Protect) and start test. Pull out the SD card if you see the message< “Pluck OK ><Locked > Please remove locked SD . Adjust lock switch to unlock site (Disable W rite Protect), and inse rt it. The [...]

  • Page 36

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 37 PAGE NO. 36 9. Main Battery Test / Judgement procedure A. Main Battery only 9.1 Requirement: - PC with Windows 2000 - Taylor Made Battery test fixture - Battery Test program (DS2760K) , install CD package to your PC. This program is used only if the battery failed[...]

  • Page 37

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 38 PAGE NO. 37 -2. Set and press the thimble to touch the main battery pad Pin 2 & 3 (counted from left to right), be noticed not to touch (short circuited) each other. -3.Check Voltage on DS2760K program To P C Com Port T o Main battery[...]

  • Page 38

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 39 PAGE NO. 38 -4. Current measurement . Measured value should be within the range:-3.125 ~ +3.125 V. 5- CC and DC status Check Both Pin should be in LOW , otherwise it is judged as defective. Following table is the criteria for Voltage and current status: ITEM Descr[...]

  • Page 39

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 40 PAGE NO. 39 3 CC & DC Pins status Both should be on LOW . If on HIGH, means the battery is defective. Note: * If the current value is incorrect, Please click “Calibrate offset” to calibrate the value (it takes about 15 seconds) and check again. Criteria fo[...]

  • Page 40

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 41 PAGE NO. 40 B. Battery Performance on unit with Run Down Program B1. Requirement: -PC with Windows 2000. -USB cable -ActiveSync 3.7 -Run Down Test Program from HTC -Criteria B2. Procedure: -Establish The connection between your PC and PDA phone. -Copy Run Down sof[...]

  • Page 41

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 42 PAGE NO. 41 9.3 Current consumption measurement 1. Equipment requirement A. Power Supply (set at 4 V /1A). B. Micro-Current Meter (support 0.5mA ~ 1A st least). 2. Fixture requirement C. Current series jig.( with black and red cable) D. Cable E. Battery with exten[...]

  • Page 42

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 43 PAGE NO. 42 5. Ready for testing (Don’t turn on power at this moment) 6. Inst all battery fixture (E) to unit 7. T urn on pow er supply ( 4V) 8. T urn on current meter ( 2A) 9. Press Pow er button to turn on the unit 10. In “main p age”, Check phone st atus,[...]

  • Page 43

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 44 PAGE NO. 43 12. Press and hold power button until turn of f back light, the current will be showing on current meter , this status is so called “ idle mode” , The criteria is as follow s <= 86.5 mA 13. A fter idle current checked, press power button then re[...]

  • Page 44

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 45 PAGE NO. 44 10. LCM Inspection Criteria (New part only) I n s p e c t i o n D e f e c t s Acceptance Level Single dots Red+Green+Blue ≦ 5 T otal number of Red, Green and Blue dots should be less or equal to 5. Green ≦ 2 T otal number of Gr een dots should be l[...]

  • Page 45

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 46 PAGE NO. 45 All allowable defect dots T otal Number ≦ 8 S ≧ 5 mm Scratch 0.03 < W ≦ 0.1 (mm) 0.3 < L ≦ 3 (mm) N ≦ 6 Lint ( linear for eign objects) 0.03 < W ≦ 0.1(mm) 0.3 < L ≦ 3 (mm) N ≦ 5 Spots 0.1 < D ≦ 0.25 (mm) N ≦ 5 Fish ey[...]

  • Page 46

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 47 PAGE NO. 46 11. RF 11.1 RF TEST REQUIREMENT. For RF antenna test, you need to set up your mobile tester , Antenna coupler and Shielding box to meet HTC specification and requirement. 11.2 Hardware Requirement: 1. Mobile Tester. 2. Plane Antenna 3. Test Jig. 4. Shi[...]

  • Page 47

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 48 PAGE NO. 47 11.3 RF Antenna Spec. PDA Phone2 RF Antenna T est S pec Revision 1.0 1 1/04/2003 Item T est Name Tx level TCH 1 st Dow nload cell pow er Note 1 Camp @DCS Band 0 512 -75 BCH=600 2 BS Originate call 0 512 -75 GSM 900 RECEIVER TEST 3 Fast Bit Error Rate 5[...]

  • Page 48

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 49 PAGE NO. 48 DCS 1800 Receiver T est 1 Fast Bit Error Rate 0 512 -104 2 Fast Bit Error Rate 0 698 -104 3 Fast Bit Error Rate 0 885 -104 DCS 1800 T ransmitter T est 4 TX Phase RMS Error 0 512 -104 5 TX Phase Peak Error 0 512 -104 6 TX Frequency Error 0 512 -104 7 TX[...]

  • Page 49

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 50 PAGE NO. 49 10 TX Phase RMS Error 0 810 -104 1 1 TX Phase Peak Error 0 810 -104 12 TX Frequency Error 0 810 -104 13 Check TX Power 0 512 -104 14 Check TX Power 0 662 -104 15 Check TX Power 0 810 -104 12.OS Upgrade and GSM code Upgrade. 12.1 RUU (Rom Upgrade Utilit[...]

  • Page 50

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 51 PAGE NO. 50 1.Execute RUU 2.Following display will show on screen:[...]

  • Page 51

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 52 PAGE NO. 51 3.T ype Next 4.Follow the instruction on PC and make sure Active Sync connection is established before go to NEXT 5.Following will show on display: 6.Select UPGRADE and wait until process completed.[...]

  • Page 52

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 53 PAGE NO. 52 7.Once completed, Display will show as below , follow the instruction on PC .[...]

  • Page 53

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 54 PAGE NO. 53 8.DONE.[...]

  • Page 54

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 55 PAGE NO. 54 12.3. Following is the complete procedure for SD reflash. PDA Phone2 OS, Radio & Ext. Rom Firmw are Upgrade Procedure Revision 1.0 1 1/04/2003 System Requir ement: -W indows 2000 -USB Cable or Cradle -MTTY .exe -Master Unit with most update Rom Cod[...]

  • Page 55

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 56 PAGE NO. 55 2. Uncheck USB and COM1 in Connection Settings in ActiveSy nc if you have inst alled the ActiveSync in y our PC and make sure the USB port is available. 3. Set the Unit into Bootloader Mode (While Press & Hold Power , Action, and Reset the unit s),[...]

  • Page 56

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 57 PAGE NO. 56 8. The pr ompt “USB>” will appear , then to UPLOAD PDA Image , T ype : USB>d2s 80000000 (means to upload PDA image code to SD card by typing d2s command, note there is a blank space between d2s and the address), then Press ENTER The following[...]

  • Page 57

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 58 PAGE NO. 57 CAUTION! DO NOT REMOVE THE USB CABLE FROM THE PC OR PDA, F AIL TO DO SO MA Y CAUSE DEVICE UNIT F AIL TO BOOT . Once done, above display will be shown on PC display , while on PDA phone , a message of: 100% Checksum is OK . 9. Next, continue to upload R[...]

  • Page 58

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 59 PAGE NO. 58 Again, on PDA phone will show message : 100% Checksum is OK . 10. Continue with M-SYSTEM part. USB>d2s 70010000 1070000 sd a Then press ENTER PDA Phone display will show: 100% Checksum is OK .[...]

  • Page 59

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 60 PAGE NO. 59 When it is Done, PC display will show: 1 1. T ake out the SD card from PDA phone and mark it according to the Language you build for . 12.4 Procedure to Upgrade code/Re-Flash Unit. Use Pre-loaded SD card to Re-flash Unit. 1. Insert Pre-loaded SD card t[...]

  • Page 60

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 61 PAGE NO. 60 4. Once it is Done, display will show 5. T ake out the SD card and RESET the device (unit). Now the upgrade procedure is Done. Note : Due to security issue, it is not allowed to re-flash dif ferent customer ID . SD Download ----------------- Sections=1[...]

  • Page 61

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 62 PAGE NO. 61 13. Classification of Non-Conformity Non Conformity T ypes Ａ． Main unit does not res p ond to Power Button Ａ． Touch Panel does not res p ond to screen ta p １ ． Powe r ２． O p erational Ｂ． Buttons do not res p ond ３ ． Dis p la y ?[...]

  • Page 62

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 63 PAGE NO. 62 14. Troubleshooting & Repair Before repairing , please try to duplicate if the symptom exist or Customer mishandling . １－Ａ． Main Unit Does Not Respond to Power Button １－Ｂ． Main Unit Does Not Respond to Battery Switch (1) Make sure t[...]

  • Page 63

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 64 PAGE NO. 63 2 － B ． Buttons Do Not Respond (1) Dismantle the unit, check the status of switc hes on the Main Board and the plastic parts of button of the Button not responding. (2) Try with another Main Board or Front Bezel. (3) Replace Main Board or Front Bez[...]

  • Page 64

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 65 PAGE NO. 64 4 － A ． SD Card cannot be used (1) Check whether SD or MMC Card is fully inserted to the slot until you hear a click. (2) Try with another SD / MMC Card and C heck whether it is Write Protected. (3) Try with another Main Board. (4) Replace Main Boa[...]

  • Page 65

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 66 PAGE NO. 65 (4) Check the IrDA window whether it is broken or cracked. Replace Front Bezel if necessary. (5) Replace Main Board if necessary. (6) Once the defective part has been identified, veri fy it again with the defective part whether the symptom could be dup[...]

  • Page 66

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 67 PAGE NO. 66 (6) Check whether the condition of Battery Charging status is correct. (7) Dismantle the unit and check the appearance of Battery Pack. (8) Try with another Battery Pack or Replace Battery Pack if necessary (9) Try with another Main Board or Replace Ma[...]

  • Page 67

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 68 PAGE NO. 67 (6) Replace Main Board if necessary. (7) Once the defective part has been identified, veri fy it again with the defective part whether the symptom could be duplicated. (8) Replace Camera if camera function was defect at the same time. 9 － A ． No Re[...]

  • Page 68

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 69 PAGE NO. 68 15. Exploded Diagrams & Spare part list 15.1 Exploded diagram[...]

  • Page 69

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 70 PAGE NO. 69 15.2 Spare part list Item Description HTC P/N Using Q'ty 1 S peaker , 36H00177-00 1 2 GSM ANTENNA 36H00158-00 1 3 RECHARGEABLE BA TTERY ,LI-ION polymer ,3.7V ,1200m 35H00020-01 1 4 FRU, Main Board, Phone, (Dif fe rent Country has different P/N) 99[...]

  • Page 70

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 71 PAGE NO. 70 15.3 Spare Part List with Picture 1.Cover, Battery, 74H00219-00 2.GSM, Antenna, 36H00158-00 3.COVER, ANTENNA, 74H00218-00 4.Main Batter y, 35H0 0020-01 5.Camera module, 54H00063-00 6. CONNECTOR, ADAPT, 75H00298-00 7. HOUSING, 74H00171-03 8.Main Board, [...]

  • Page 71

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 72 PAGE NO. 71 10.Regulatory label (Depend on model) 11. DUMMY, SD,CARD, 71H00651-00 12. STYLUS, 74H00187-00 13. LCM, 60H00011-00 14. MIC, 36H00132-00 15.JoyPad 74H00203-00 16.SCREW, TORX,M1.6x8 72H00339-00 17. Screw , 72H00338-00 18.SCREW, PH,FLAT,1.4X4 72H00401-00 [...]

  • Page 72

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 73 PAGE NO. 72 22. Connector Docking,34P 75H00313-00 23. CONNECTOR-M,B-B, 22 PIN 75H00098-00 24.SIM Connector, 75H00319-00 25.CONDUCTIVE-FABRIC 72H00411-00 26.ALUMINUM-FOIL,CAMERA 72H00412-00 27.INSULATOR, TAPE, PC B, 76H00469-00 28. PORON, PCB , 76H00473-00 29. AC A[...]

  • Page 73

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 74 PAGE NO. 73 34. Earphone 36H00169-00 35. 36. 16. Appendix A. Customer, Retailer Misjudgment Before attempt repairing t he unit, make sure the type of report ed failure could be cl early reproduced; otherwise, check with the customer or distributor once again to id[...]

  • Page 74

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 75 PAGE NO. 74 Operating with front light ON, or using high energy consumption devices such as SD Memory Card will drain out the battery pack faster . Using AC adapter that is NOT supplied with the unit. 3 Battery cannot be charged Charging the battery while operatin[...]

  • Page 75

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 76 PAGE NO. 75 Could be wrong operation. 7 T ouch Screen or Program Buttons are not reacting. Screen not properly aligned with the stylus calibration. 8 Front Light dim, cannot turn ON, or shuts OFF automatically . Check the Front Light settings in Power Management s[...]

  • Page 76

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 77 PAGE NO. 76 B. Repair Troubleshooting Guide FLOW.[...]

  • Page 77

    HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. F PAGE NO. 77[...]