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Intel 05-2478-001 manual

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Table of contents for the manual

  • Page 1

    Intel NetStructure ® Host Media Pr ocessing Release 2.0 f or Windo ws Soft war e Inst alla tion G uid e December 2005 05-2478-00 1[...]

  • Page 2

    HMP Rel ease 2.0 for Wind ows Software Ins tallation Guide – De cember 2005 INFORMA TION IN THIS DOCUMENT IS PRO VIDED IN CONNECTION WITH I NTEL® PRODUCTS. NO LICENSE, EXPRESS OR IMPLIED , BY EST OPPEL OR OT HERWISE, T O ANY INTELLECTU AL PROPER TY RIGHTS IS GRANTED BY THIS DOCUMENT . EXCEPT AS PRO VIDED IN INTEL'S TERMS AND CONDITIONS OF S[...]

  • Page 3

    HMP Releas e 2.0 for Window s Software Install ation Guide – De cember 2005 3 Contents Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 About This Publication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 4

    4 HMP Rel ease 2.0 for Wind ows Software Ins tallation Guide – De cember 2005 Contents Figures 1 TCP/IP Filte ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 2 HMP Softwa re Navigation S creen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    HMP Releas e 2.0 for Window s Software Install ation Guide – De cember 2005 5 Contents Ta b l e s 1 Instal lation Scen arios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2 Licen se Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 6 Re vision Histor y This re vision history summ arizes the chan ges made in each published v ersion of this docu ment. Document No. Publication Date Description of Revisions 05-2478-001 December 2005 Choosing the Appropriat e Installation Procedure : Updated to include u[...]

  • Page 7

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 7 About This Pub lication The following topics provide information about this software install ation guide: • Purpos e • Intended Audience • How to Use This Publicatio n • Related In formation Purpose This gui de explains ho w to do the follo wing: • Install and[...]

  • Page 8

    8 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 About This Publication • Chapter 3, “Uninstal ling the Software” describ es how to uninstall the sof tware. • Chapter 4, “Troublesho oting” pro vid es information about err or messages and the log file for the install, and describ es ho w to repair an instal[...]

  • Page 9

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 9 1 1 . Installation Over vie w This chapter provides the following information about installing Intel NetStr ucture ® Host Media Processing (HMP) Software Release 2.0 for W indows. • Choosing the App ropriate Installation Procedure . . . . . . . . . . . . . . . . . . [...]

  • Page 10

    10 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installation Overv iew 1.2 Major Installation Steps Following are the major installation steps: 1. Bef ore in stall ing th e HMP So ftware , make su re that the system meets the hardware and software “System Requiremen t s” as described in the HMP Software Release [...]

  • Page 11

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 11 Installat ion Over view the license will be associated with one of the boards. This is discu ssed in the HMP Administration Guide. Note: Y ou cannot use old li censes f rom a previous HMP release. Y ou must obtain a n ew license for t he current release. After you inst[...]

  • Page 12

    12 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installation Overv iew[...]

  • Page 13

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 13 2 2 . Installing the Software This chapter giv es d etailed procedures for install ing Intel NetStructure ® Host Media Processing (HMP) Softw are Release 2.0 for Win dows: • Prerequisites for Softw are Installation. . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 14

    14 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software • It is recommended that you back up the driv e o n which you intend to install the software. • If you ha ve a previous version of HMP Release 2.0 on your system, y ou do not ha ve to uninstall it . Install the ne w version of the software u[...]

  • Page 15

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 15 Installing the So ftware 2.1.2 Installing and Co nfiguring Windows SNMP Serv ice If you i ntend to use the SNMP agent softw are (for a desc ription, see Section 2.1.4, “Determining Which Features to Install” , on p age 17) and W indo ws SNMP Servi ce has not alrea [...]

  • Page 16

    16 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software 7. Choo se th e Tr a p s tab. 8. Ent er Community Name : public . Not e: In the interest of enhan ced security , ad ministrators may want to choos e a less commonly u sed community st ring. 9. C lick Add to List . 10. Under T rap Destina tions ,[...]

  • Page 17

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 17 Installing the So ftware 6. The TCP/IP Filtering wind o w appears (see Figure 1). This window tells you which ports the syste m uses. Figure 1. TCP/IP Filtering 7. If the Enable TCP/IP Filtering checkbox is not checked , th ere is no f iltering and all ports are va lid[...]

  • Page 18

    18 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software compile and e xecute applications y ou must also select the Dev elopment Pack age (SDK) option. Not e: In most c ases, if you selec t the Cor e Ru ntime Packag e, you should also select the License P ackage. The only excep t ion is for advanced [...]

  • Page 19

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 19 Installing the So ftware for such applications as voicemail, auto-attendant, unified messaging, interactive v oice response (IVR), speech recognition, and f ax. If you select the Circu i t Connecti vity Ru ntime Package, both the DNI and DSI board options will be autom[...]

  • Page 20

    20 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software 2.2 Order of Pr ocedures The order of p rocedures for installing HMP Release 2.0 is as follows: 1. M ake sure all relev ant prerequisites descr ibed in Section 2.1, “Prerequisites for Software Installatio n” , on page 13 are met. 2. Re fer t[...]

  • Page 21

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 21 Installing the So ftware 2. Insert the HMP Release 2.0 CD-R OM in your system or do wnload the softwar e from the website ( http://www.i ntel.com/design/n etwork/products/ telecom/soft ware/index.htm ). If the installatio n process do es not start automa tically whe n [...]

  • Page 22

    22 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software Not e: The IntelHMP path sequen ce will be appended to the destination folder you select. 6. The Select F eatures screen ap pears. When you click on an item in the list, a brief description o f it appears on the right side of the screen. Descr[...]

  • Page 23

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 23 Installing the So ftware Note: The Setup Status screen will indicate that all f iles are being install ed. This is not actually the case. Files that ha ve changed wi ll be updated b as ed on version/timestamp . The InstallShield engine processes each f ile that was pre[...]

  • Page 24

    24 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software “Uninstallin g a Pre vious R elease” , on pag e 14) and then use the p rocedure in Section 2.3, “Performing a Full I nstall of the Software” , on page 20. The update install giv es you the latest software for the features that you select[...]

  • Page 25

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 25 Installing the So ftware 7. The Update Co mplete windo w displa ys after all the f iles are copied onto your hard dri ve. Th is windo w will indicate whether a reboot is required . If a reboot is required, y ou must choose whether you want to re boot no w or later . (I[...]

  • Page 26

    26 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software release since installs can v ary , so you must create your o wn response f ile. The procedures in this section describe ho w to create and use a re sp onse f ile that is specific to your particular needs. Not e: A Security Alert - Dri ver Instal[...]

  • Page 27

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 27 Installing the So ftware that silently instal ls the HMP Software (described in th e nex t section). Ho w ev er , in this case you must not change the name o f the response f ile. Y ou m ust keep the default name: setup.iss . Note: Y ou won’ t b e able to mov e setup[...]

  • Page 28

    28 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software • the InstallShield log f ile you created (named s etup.log by default) in the pre vious step using the /f2 option • the installatio n log f i le located in %T EMP%DlgcInstall.log For more i nformation, refer to Section 4 .3, “Installatio[...]

  • Page 29

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 29 Installing the So ftware • Using the /s s witch will cause the script to run witho ut any screen output. W i thout the /s switch, the script wi ll still not pr ompt the user for any information but will display installation progress grap hically . • When using the [...]

  • Page 30

    30 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software 2.5.5 Defining the Destination Directory The DIR keyw or d lets you specify a destination directory for the installatio n other than the default of C:Program Fi lesIntelHMP . The specifi ed directory will be created if it doesn’t exist. If [...]

  • Page 31

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 31 Installing the So ftware confirm that you ha ve properly installed the HMP Software. No input is required fro m you until you are prompted to quit the demo by entering q . If the dem o does not run, check to make su re you hav e started the HMP system. The main DCM win[...]

  • Page 32

    32 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software Notes: 1. It is recomme nded that you b ack up the dri ve on whic h the softwar e is installed b efore you proceed. 2. A log file captures what happens during this process. For more infor mation, refer to Section 4.3, “Installation Log Fi les?[...]

  • Page 33

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 33 Installing the So ftware (If you choose to reboot lat er you must manually reboot the sy stem before the instal l will be complete.) If you inserted a CD to add features, remov e it from the dri ve. Click Finish to proceed. 7. Start the system. The HMP syst em is start[...]

  • Page 34

    34 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software Figure 5. Modify Option on InstallShield Wizar d Screen Select Modi fy and click Next . Not e: A procedure for using the Rep air option is gi ven in S ection 4.7, “Repairing an Installatio n” , on page 43. A procedu re for remov ing the soft[...]

  • Page 35

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 35 3 3 . Uninstalling the Software This chapter describ es ho w to uninstall Intel NetStructu re ® Host Media Processi ng (HMP) Softwa re Release 2.0 for W indow s. Notes: 1. It is recommended that you back up the dri ve on which the softw are is installed befo re you pr[...]

  • Page 36

    36 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Uninstall ing the Software 5. Th e Maintenance Complete window appears. This window will indicate whether a reboot is required. I f a reboot is r equired, you must c hoose whether y ou want to reboot no w or later . (If you choose to reboot later you must manual ly reb[...]

  • Page 37

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 37 4 4 . T r oubleshooting This chapt er provide s the follo wing troubles hooting infor mation: • General Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 • Error Messages . . . . . . . . . . . . . [...]

  • Page 38

    38 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 T roubleshooting Conditions Preventing Installation The following error mess ages describe conditions you must change to allo w installation to proceed. The error message is in bold type and an e xplanation follo ws it. Y ou must have administrative rights to install t[...]

  • Page 39

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 39 T roubleshooting APIC Timer The error mes sage is in bold type and an e xplanation follo ws it. The local APIC timer is incomp atible with this release. The setup program will now disable the In tel NetS tru ctu re HMP AP IC dr iver . When the APIC dr iver i s disabled[...]

  • Page 40

    40 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 T roubleshooting Open Application D etected If you do n ot close DCM before you p erform a maintenance action (change or repai r what is installed or uninstall the softw are), you will get an error message that tells you an application is open (Figur e 8). When you cl [...]

  • Page 41

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 41 T roubleshooting Howe ver , the cleanup utility does remove the DlgcInsta l l.log f ile (for more inform ation about the cleanup utility , refer to Section 4.8, “Uninstall Cleanu p Utility” , on page 44). The installation log ( DlgcInsta ll.log) is created in the d[...]

  • Page 42

    42 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 T roubleshooting 2. S elect System . The Syst em Properties windo w opens. 3. O n the System Pro p erties window , select the Ha rdware tab . 4. O n the Hardware tab, click the Dri ver Signing button. The Dri ver Signing Options window opens. 5. O n the Driv er Signing[...]

  • Page 43

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 43 T roubleshooting this case, all you have to d o is set the “Found Ne w Hardware W izard” to search for and load the dri vers automatically , and click Nex t and then Finish . Howe ver , if the “Found New Hardware Wizard ” does not appear and/or the b oard is no[...]

  • Page 44

    44 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 T roubleshooting 3. A n InstallShi el d W izard screen appears (Figure 11). Figure 11. Repair Option on InstallShield Wizar d Screen Select Repair and click Next . Not e: A procedure for using the Mod i fy o ption is gi ven in Section 2.7, “ Adding o r Removi ng Inst[...]

  • Page 45

    HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 45 T roubleshooting This cleanup utility is n eeded because the uninstall does not delete files or registry ke ys created after the install has comp leted. These remaining files result in the HMP directo ry structure not being deleted by the uninstal l. The cleanup utilit[...]

  • Page 46

    46 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 T roubleshooting[...]

  • Page 47

    HMP Releas e 2.0 for Window s Software Install ation Guide — Dec ember 2005 47 Inde x A addi ng or remo ving ins talled feat ures 31 adminis trative p rivileges 10 , 38 B Board I D 11 C Circuit Con n ectivity Runtime Package 18 comp onents 17 Core Runtime Package 17 D Dem os 19 Devel opment Packa ge 17 disab ling the Windo ws Driver Signin g chec[...]

  • Page 48

    48 HMP Releas e 2.0 for Window s Software Install ation Guide — December 2005 SNMP ser vice config uring 15 installing 15 T TCP ports 1 6 Telecom Su pport Resour ces 37 third party software 22 tria l li cens e 11 U unin stal l th e soft ware 3 5 update i nstall 9 , 23 V verification licen s e 1 1 W Wind ows SNMP Service 15[...]