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Intel SE7210TP1-E manual

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Table of contents for the manual

  • Page 1

    Intel ® Entry Server Board SE7210TP1-E User Guide Order Number: C49109-002[...]

  • Page 2

    Disclaimers Disclaimer Information in this document is provided in connection with Intel ® products. No license, expres s or implied, by estoppel or otherwise, to any intellectual property rights i s granted by this document. Except a s provided in Intel’s Terms and Conditions of Sale for such products, Intel assumes no liability whatsoever, and[...]

  • Page 3

    Preface iii Preface About this Manual Thank you for purchasing and using the Intel ® Entry Server Board SE7210TP1-E. This manual is written for system technicians w ho are responsible for tr oubleshooting, upgrading, and repairing this server board. This document provide s a brief overview of the features of the board/chassis, a list of accessorie[...]

  • Page 4

    Preface iv Additional Information and Software If you need more information about this product or inf ormation about the accessories that can be used with this server board, go to this link to find the information below: http://www.support.intel.com/support/motherboards/server/SE7210TP1-E/index.htm  In-depth technical information about this prod[...]

  • Page 5

    Safety Information v Safety Informa tion Before working with your server product, whet her you are using this guide or any other resource as a reference, pay close attention to the safety instructions. Emissions Disclaimer To ensure EMC compliance with your local regiona l rules and regulations, the final configuration of your end system product ma[...]

  • Page 6

    Safety Information vi Installing or removing jumpers: A jumper is a small plastic encased conductor that slips over two jumper pins . Some jumpers have a small tab on top that you can grip with y our fingertip s or with a pair of fine needle nosed pliers. If your jumpers do not have such a tab, take care when using needle nosed pliers to remove or [...]

  • Page 7

    Contents vii Contents Warnings ......................................................................................................... v 1 Server Board Features ................................................................................. 11 Server Board Connector and Component Locations .......................................................[...]

  • Page 8

    Contents viii CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light ............................... 36 Cannot Connect to a Server ......................................................................................... 37 Problems with Network................................................................................................. 37[...]

  • Page 9

    Contents ix Figures Figure 1. Intel ® Server Board SE7210TP1-E ......................................................................... 11 Figure 2. Intel Server Board SE7210TP1-E Layout .............................................................. 13 Figure 3. Making Connections to the Server Board ..............................................[...]

  • Page 10

    Contents x[...]

  • Page 11

    Server Board Features Intel Server Board SE7210TP1-E User Guide 11 1 Server Board Features This chapter briefly describes the main features of Intel ® Server Board SE7210TP1-E. This chapter provides a photograph of the product, a list of the server board features, and diagrams showing the location of important components and connections on the ser[...]

  • Page 12

    Server Board Features 12 Intel Server Board SE7210TP1-E User Guide Table 1 summarizes the major features of the server board. Table 1. Server Board Features Feature Description Processors Support for an Intel ® Pentium ® 4 processor in an mPGA478 package with a 800/533/400 MHz system bus Memory  Four 184-pin DDR SDRAM Dual Inline Mem ory Modul[...]

  • Page 13

    Server Board Features Intel Server Board SE7210TP1-E User Guide 13 Server Board Features (continu ed) Power Management Support for ACPI:  Suspend to RAM (STR)  Wake on USB, PCI, RS-232, PS/2, LAN, and front panel Server Management Intel ® Server Management 5.8 support via mini Base boar d Management Controller (mBMC) Server Board Connector a[...]

  • Page 14

    Server Board Features 14 Intel Server Board SE7210TP1-E User Guide Internal Component Connections The connections you make depend on the chassis you are installing the board into and the components you are installing. You may not need to make all of the connections shown in Figure 3. If your Server Board SE7210TP1-E is installed in to the Server Ch[...]

  • Page 15

    Server Board Features Intel Server Board SE7210TP1-E User Guide 15 Configuration Jumpers Figure 4. Configuration Jumper Location Table 2. Configuration Jumper [J1D1] Jumper Name Pins What happens at system reset… CMOS clear 2-3 If these pins are jumpered, the CMOS settings will be cleared on the next reset. These pins should be jumpered on 1-2 fo[...]

  • Page 16

    Server Board Features 16 Intel Server Board SE7210TP1-E User Guide Back Panel Connectors TP00508 AB C D E F A. USB 1, 2, 3 B. Keyboard/mouse C. Serial port A D. Video E. NIC1 (1Gbit) F. NIC2 (10/100 Mbit) Figure 5. Back Panel Connectors The NIC LEDs at the right and left of each NIC provide the following information. Table 3. NIC LEDs NIC LED Color[...]

  • Page 17

    Server Board Features Intel Server Board SE7210TP1-E User Guide 17 Hardware Requirements To avoid integration difficulties and possible board damage, your system must meet the requirements outlined below. For a list of qualified components see the links under “ Additional Information and Software .” Processor A minimum of one 2.0 GHz Intel Pent[...]

  • Page 18

    Server Board Features 18 Intel Server Board SE7210TP1-E User Guide[...]

  • Page 19

    Server Board Installations and Upgrades Intel Server Board SE7210TP1-E User Guide 19 2 Server Board Installations and Upgrades Before You Begin Before working with your server product, pay clos e attention to the Safety Information at the beginning of this manual. Tools and Supplies Needed  Phillips * (cross head) screwdriver (#1 bit and #2 bit)[...]

  • Page 20

    Server Installations and Upgrades 20 Intel Server Board SE7210TP1-E User Guide TP00518 1 1 3 2 3 1A 1B 2A 2B Figure 6. Installing Memory 5. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position. 6. Holding the DIMM by the edges, remove it from its anti-static package. 7. Position the DIMM above the socket. [...]

  • Page 21

    Server Board Installations and Upgrades Intel Server Board SE7210TP1-E User Guide 21 Installing or Replacing the Processor NOTES Use the instructions provided below to install or replace a processor instead of using the instructions that came with the processor. CAUTIONS Processor must be appropriate: You may damage the server board if you install [...]

  • Page 22

    Server Installations and Upgrades 22 Intel Server Board SE7210TP1-E User Guide 5. If there is no thermal interface material on the bottom of the heat sink, use the enclosed syringe and apply the thermal interface material to the top of the processor. 6. Place the fan heat sink on top of the processor. TP00520 Figure 8. Attaching the Heat Sink to th[...]

  • Page 23

    Server Board Installations and Upgrades Intel Server Board SE7210TP1-E User Guide 23 9. Firmly push the levers closed. It may be necessa ry to exert pressure to close the levers. See Figure 10. TP00522 Figure 10. Attaching the Fan Heat Sink Clips to th e Processor Socket 10. Connect the processor fan cable to the processor fan connector. See Figure[...]

  • Page 24

    Server Installations and Upgrades 24 Intel Server Board SE7210TP1-E User Guide Removing the Processor To remove the processor, follow these instructions: 1. Observe the safety and ESD precautions at the beginning of this document. 2. Disconnect the processor fan cable. 3. Open the levers on the heat sink. 4. Disengage the retention mechanism hooks [...]

  • Page 25

    Server Board Installations and Upgrades Intel Server Board SE7210TP1-E User Guide 25 ADVARSEL Lithiumbatteri - Eksplosjonsfare. Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten. Brukt batteri returneres apparatleverandøren. VARNING Explosionsfara vid felaktigt batteri byte. Använd samma batterityp eller en ekvivalent typ som[...]

  • Page 26

    Server Installations and Upgrades 26 Intel Server Board SE7210TP1-E User Guide 7. Dispose of the battery according to local ordinance. 8. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket. 9. Close the chassis. 10. Run Setup to restore the configuration settings to t[...]

  • Page 27

    Server Utilities Intel Server Board SE7210TP1-E User Guide 27 3 Server Utilities BIOS Setup Table 4. Keyboard Commands Press Description <F1> Help - Pressing F1 on any menu invokes the gen eral Help window. The left and right arrow keys are used to move between the major men u pages. The keys have no affect if a submenu or pick list is displa[...]

  • Page 28

    Server Utilities 28 Intel Server Board SE7210TP1-E User Guide Upgrading the BIOS The upgrade utility allows you to upgrade the BIOS in flash memory. The code and data in the upgrade file include the following:  On-board BIOS, ATA-100 RAID BIOS, and PX E option ROMs for the devices that are embedded on the system board  The Setup Utility  T[...]

  • Page 29

    Server Utilities Intel Server Board SE7210TP1-E User Guide 29 Creating a Bootabl e Diskett e Use a DOS system to create the diskette as follows: 1. Insert a diskette in diskette drive A. 2. At the C: prompt, for an unformatted diskette, type: format a:/ s or, for a diskette that is already formatted, type: sys a: 4. Press <Enter>. Creating t[...]

  • Page 30

    Server Utilities 30 Intel Server Board SE7210TP1-E User Guide 10. If you do not set the CMOS values back to defaults us ing the F9 key, the system may function erratically. ✏ NOTE You may encounter a CMOS Checksum error or other problem after reboot. If this happens, shut down the system and boot it again. CMOS checksum errors require that you en[...]

  • Page 31

    Server Utilities Intel Server Board SE7210TP1-E User Guide 31 5. A blue screen will be displayed and the recovery process will automatically run. The system will continue to beep throughout the recovery pro cess. The recovery process is complete when the beeping stops. 6. Remove the diskette. 7. Power down and unplug the system from the AC power so[...]

  • Page 32

    Troubleshooting Intel Server Board SE7210TP1-E User Guide 32 4 T r oubleshooting This chapter helps you identify and solve probl ems that might occur while you are using the system. For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include updates for BIOS, the mini baseboard management controller (mBMC), an[...]

  • Page 33

    Troubleshooting Intel Server Board SE7210TP1-E User Guide 33  Are all peripheral devices installed correctly?  If the system has a hard disk drive, is it properly formatted or configured?  Are all device drivers properly installed?  Are the configuration settings made in Setup correct?  Is the operating system properly loaded? Re fer[...]

  • Page 34

    Troubleshooting 34 Intel Server Board SE7210TP1-E User Guide Confirming Loading of the Operating System Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the opera ting system prompt does not appear, see “ No Characters Appear on Screen .” Specific Problems and C[...]

  • Page 35

    Troubleshooting Intel Server Board SE7210TP1-E User Guide 35 No Characters Appear on Screen Check the following:  Is the keyboard functioning? Test it by turnin g the “Num Lock” function on and off to make sure the Num Lock light is functioning.  Is the video monitor plugged in and tur ned on? If you are using a switch box, is it switched[...]

  • Page 36

    Troubleshooting 36 Intel Server Board SE7210TP1-E User Guide System Cooling Fans Do Not Rot ate Properly If the system cooling fans are not operating prope rly, it is an indication of possible system component failure. Check the following:  Is the power-on light lit? If not, see “ Power Light Does Not Light ”  If your system has LED light[...]

  • Page 37

    Troubleshooting Intel Server Board SE7210TP1-E User Guide 37 Cannot Connect to a Server  Make sure the network cable is securely attached to the correct co nnector at the system back panel.  Try a different network cable.  Make sure you are using the correct and the current drivers. See “ Additional Information and Software ” for a lin[...]

  • Page 38

    Troubleshooting 38 Intel Server Board SE7210TP1-E User Guide System Boots when Installing PCI Card System Server Management features require full- time “standby” power. This means some parts of the system have power going to them whenever th e power cord is plugged in, e ven if you have turned the system power off with the power button on the f[...]

  • Page 39

    Troubleshooting Intel Server Board SE7210TP1-E User Guide 39 ✏ NOTE Random errors in data files: If you are getting random errors in your data files, they may be getting corrupted by voltage spikes on your power line. If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line, you may want to install a [...]

  • Page 40

    Troubleshooting 40 Intel Server Board SE7210TP1-E User Guide LED Information The Intel ® Server Board SE7210TP1-E includes LEDs that can aid in troubleshooting your sy stem. A table of these LEDs with a description of their use is listed below. LED Name Function Location Color Correction ID Aid in server identification from the back panel Front Pa[...]

  • Page 41

    Troubleshooting Intel Server Board SE7210TP1-E User Guide 41 BIOS Error Messages When a recoverable error occurs during the POST, the BIOS displays an error message describing the problem (see Table 5). Table 5. BIOS Error Messages Error Message Explanation GA20 Error An error occurred with Gate A20 when switc hing to pr otected mode during the mem[...]

  • Page 42

    Troubleshooting 42 Intel Server Board SE7210TP1-E User Guide BIOS Error Messages (continued) Error Message Explanation On Board Parity Error A parity error occurred in onboard memory. This error is followe d by an address. Parity Error A parity error occurred in onboard memory a t an unkno wn address. NVRAM / CMOS / PASSWORD cleared by Jumper NVRAM[...]

  • Page 43

    Troubleshooting Intel Server Board SE7210TP1-E User Guide 43 An error or warning condition at boot can result in a series of beeps being issued known as "be ep codes. These beeps have a code that identifies sy stem or PCI card events. For example, some Intel ® RAID cards have beep codes. Before checking for a system beep code error make sure [...]

  • Page 44

    Regulatory and Compliance Information Intel Server Board SE7210TP1-E User Guide 44 Regulator y and Compliance Inf ormation Product Regulatory Compliance Product Safety Compliance The Server Board SE7210TP1-E complies w ith the following safety requirements:  UL 1950 - CSA 950 (US/Canada)  EN 60 950 (European Union)  IEC60 950 (Internationa[...]

  • Page 45

    Regulatory and Compliance Information Intel Server Board SE7210TP1-E User Guide 45 Product Regulatory Compliance Markings This product is marked with the fo llowing Product Certification Markings: Table 8. Product Certification Markings UL Recognition Mark CE Mark Russian GOST Mark Australian C-Tick Mark BSMI DOC Marking BSMI EMC Warning RRL MIC Ma[...]

  • Page 46

    Regulatory and Compliance Information 46 Intel Server Board SE7210TP1-E User Guide This equipment has been tested and found to comp ly with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These lim its are designed to provide reasonable protection against harmful interference in a residential insta llation. This equip[...]

  • Page 47

    Regulatory and Compliance Information Intel Server Board SE7210TP1-E User Guide 47 Korean RRL Compliance This product has been tested and complies with MIC Notices No. 1997-41 and 1997-4 2. The product has been marked with the MIC logo to illustrate compliance. The English translation f or the above is as f ollows: 1. Type of Equipme nt (Model Na m[...]

  • Page 48

    Getting Help Intel Server Board SE7210TP1-E User Guide 48 Getting Help World Wide Web http://www.support.intel.com/support/motherboards/server/SE7210TP1-E Telephone All calls are billed US $25.00 per incident, levied in local currency at the applicable credit card e x c h a n g e r a t e p l u s a p p l i c a b l e t a x e s . (Intel reserves the r[...]

  • Page 49

    Issue Report Form 49 Intel Server Board SE7210TP1-E User Guide Intel ® Server Issue Repor t Form ✏ NOTE An on-line / automatic submission versi on of this form is available at http://www.support.intel.com/support/motherboards/server/SE7210TP1-E . For the fastest service, please submit your form via the Internet. Date Submitted: Company Name: Con[...]

  • Page 50

    Issue Report Form Intel Server Board SE7210TP1-E User Guide 50 Operating System Information Operating System Version Service Pack Peripheral Information Check each box below that is used, a nd provide the requested information Peripheral Card Or Periphe ral Description Driver Revision IRQ # I/O Base Address FW Rev# P64 Segment B (PCI-X 64/66)  P[...]

  • Page 51

    Issue Report Form 51 Intel Server Board SE7210TP1-E User Guide Complete Problem Description In the space below, provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found. Please also include any details on troubleshooting already done.[...]