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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Intel SSR212MC2, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Intel SSR212MC2 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Intel SSR212MC2. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Intel SSR212MC2 should contain:
- informations concerning technical data of Intel SSR212MC2
- name of the manufacturer and a year of construction of the Intel SSR212MC2 item
- rules of operation, control and maintenance of the Intel SSR212MC2 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Intel SSR212MC2 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Intel SSR212MC2, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Intel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Intel SSR212MC2.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Intel SSR212MC2 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Intel® S torage Server SSR212MC2 S torV iew* Enclosure Management Software User Guide Intel Order Number: D90835-001 Revision 1.1 April, 2007[...]
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Page 2
Revision History StorView * Enclosure Management Softw are User Guide Revision 1.1 ii[...]
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Page 3
StorView * Enclosure Management Softw are User Guide Rev ision History Revision 1.1 iii Revision History Date Revision Number Modifications February, 2007 0.75 Initial Draft (review copy ) March, 2007 0.85 Updated graphics and formatting March, 2007 0.9 Incorporated feedback March, 2007 1.0 Release version April, 2007 1.1 Added addi tional start up[...]
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Page 4
Disclaimers StorView * Enclosure Management Softw are User Guide Revision 1.1 iv Disclaimers THE INFORMATION IN THIS DOCUMENT IS PROVIDED "AS IS" WITH NO WARRANTIES WHATSOEVER, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR ANY PARTI CULAR PURPOSE, OR ANY WARRANTY OTHERWISE ARISING OUT OF ANY PRO POSAL, SPECIFICATION, OR SAMPLE. I[...]
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Page 5
StorView * Enclosure Management Softw are User Guide Table of Contents Revision 1.1 v Table of Contents 1. Introduction ................................................................................................................... ....... 1 1.1 System Requirements ................................................................................[...]
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Page 6
[...]
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Page 7
StorView * Enclosure Management Softw are User Guide Introduction Revision 1.1 1 1. Introduction StorView* Enclosure Management Interface is an information and monitoring tool for the Intel® Storage Server SSR212MC2 and SSR212MC2R. StorView is also designed to work with supported hard disk enclosures (JBODs) directly attached to an HBA that suppor[...]
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Page 8
User Interface StorView * Enclosure Management Softw are User Guide Revision 1.1 2 2. User Interface The main window consists of the following tabbed windows, organized by task. Not all tabs are available on all systems - only the appropriate information is shown. • Graphical View (page 9) • Tree View (page 11) • System Report (page 12) • S[...]
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Page 9
StorView * Enclosure Management Softw are User Guide User Interface Revision 1.1 3 2.4 Graphical View The Graphical View shows a physical representation of the enclosures and their components: The quick way to get information on a component is simply to hover the mouse over it. A large tooltip will appear giving the relevant data. Components are se[...]
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Page 10
User Interface StorView * Enclosure Management Softw are User Guide Revision 1.1 4 • Identify Selected Drives (page 18) (drive) • View VPD Data (page 16) (drive) • Upgrade Drive Firmware (page 22) (drive) • Download ESI Firmware (page 11) (controller) • Set Alarm State (page 22) (enclosure) • Change Enclosure Name (page 17) (enclosure) [...]
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Page 11
StorView * Enclosure Management Softw are User Guide User Interface Revision 1.1 5 The Lid icon (only shown on enclosures with a removable top lid) shows whether the enclosure lid is open or closed. The Info tab gives information about the selected component. If multiple components are selected, information will be given for the most recently selec[...]
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Page 12
User Interface StorView * Enclosure Management Softw are User Guide Revision 1.1 6 • Change Enclosure Name (page 17) (enclosure) • Rescan Enclosures (page 21) • License Manager (page 18) • Save Configuration to File (see “Save Configuration” page 21) • Tip of the Day - Displays an informative tip. • Help Topics - Displays the on-lin[...]
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Page 13
StorView * Enclosure Management Softw are User Guide User Interface Revision 1.1 7 2.7 System Settings This pane shows system information and allows some parameters to be changed. Current Settings: • Server Name - The name of the system. Type a new string to change the system name. • Server Time - The current time according to the system clock.[...]
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Page 14
User Interface StorView * Enclosure Management Softw are User Guide Revision 1.1 8 2.8 Network Settings Each network port in the system is given an entry: The Current Settings shows configuration and status data for the network port. The IP Settings section allows configuration of the port's network settings: • DHCP - If checked, the port wi[...]
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Page 15
StorView * Enclosure Management Softw are User Guide User Interface Revision 1.1 9 2.9 Events Pane An Events Pane is situated at the bottom of each Workspace window and shows a table of occurrences on the system that may be of interest to the user (see the Events List (on page 27) for details). The information for each event is divided into a numbe[...]
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Page 16
List of Functions StorView * Enclosure Management Softw are User Guide Revision 1.1 10 3. List of Functions This section gives a complete list of program functions in alphabetic order. 3.1 Change Enclosure Name This function allows the label associated with the enclosure to be changed. Type the new name in the edit box and click OK to change it. 3.[...]
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Page 17
StorView * Enclosure Management Softw are User Guide List of Functions Revision 1.1 11 3.3 Identify Selected Drives Before clicking this option one or more drives must be selected in the Graphical View (on page 9). Several options are given for flashing the LEDs on the front of the drive carriers. This is helpful when trying to identify which drive[...]
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Page 18
List of Functions StorView * Enclosure Management Softw are User Guide Revision 1.1 12 2) Select the required options from the available checkboxes. 3) Enter the license key. 4) Click Apply Key . 3.5 Online Update This function is available from the Upgrade Drive Firmware (on page 22) window and updates over the internet. If your system accesses th[...]
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Page 19
StorView * Enclosure Management Softw are User Guide List of Functions Revision 1.1 13 3.6 Rescan Enclosures Performs a rescan of all connected enclosures that have been detected by the host operating system. Click Rescan to continue with the operation, or Cancel to abort. 3.7 Save Configuration A configuration file can be saved for technical suppo[...]
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Page 20
List of Functions StorView * Enclosure Management Softw are User Guide Revision 1.1 14 • Remind - The alarm sounds at regular, infrequent intervals. • Info - The alarm sounds at regular, frequent intervals. • Non Critical - The alarm sounds at regular, frequent intervals. • Critical - The alarm sounds at regular, frequent intervals. • Unr[...]
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Page 21
StorView * Enclosure Management Softw are User Guide List of Functions Revision 1.1 15 3.10 View VPD Data Shows the drive's Vital Product Da ta in a hexadecimal byte view.[...]
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Page 22
Hardw are Specific Information StorView * Enclosure Management Softw are User Guide Revision 1.1 16 4. Hardware S pecific Information This section provides information that relates only to the Intel Storage Server SSR212MC2 product. 4.1 Notifications There are four types of notification. In ascending order of severity, they are: 1) Information - No[...]
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Page 23
StorView * Enclosure Management Softw are User Guide Hardw are Specific Information Revision 1.1 17 With Mute ON and Remind OFF, the buzzer will never sound, no matter what notification occurs. With Mute and Remind ON, the buzzer will sound for 0.5 seconds every 32 seconds if any notification occurs. The following table shows the meaning of various[...]
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Page 24
Hardw are Specific Information StorView * Enclosure Management Softw are User Guide Revision 1.1 18 Object State Related Meaning Required A ction Fan Light Constant On Vary ing levels of beep and chassis fault light setting. No beep if muted. Fan broken or out of tolerance. Replace Fans immediately. Flashing Fan Ident On. - Drive Light (amber) Cons[...]
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Page 25
StorView * Enclosure Management Softw are User Guide Events List Revision 1.1 19 5. Event s List This section shows the events that can occur in the Events Pane (on page 16). 5.1 Events List - Alphabetical The following is an alphabetical list of events that can be shown in the Events Pane (on page 16). Event Name Sev erity ALARM_STATUS_CHANGE Warn[...]
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Page 26
Events List StorView* Enclosure Management Softw are User Guide Revision 1.1 20 5.2 Events List - By Severity The following is a list of events, in order of severity, that can be shown in the Events Pane (on page 16). Event Name Sev erity ALARM_STATUS_CHANGE_CRIT ICAL Critical (1) CONTROLLER_REMOVED Critical (1) DRIVE_REMOVED Critical (1) SES_INTER[...]