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Intel vPro manual

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Table of contents for the manual

  • Page 1

    Guide Intel® Centr ino® with vPro™ Te chnology Intel® Core™2 Proce ssor with vPro™ Techno logy Intel® vPro™ and Intel® Centrino® Pro Processor Technology Quick Start Guide Based on Intel® Active Management Technology and LANDesk® Management Suite 8.8 Version 1.8 October 2008[...]

  • Page 2

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 2 Contents Preface ........................................................................................................................ ......... 3 Intended Au dienc e...............................................................................................[...]

  • Page 3

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 3 Preface This document provides the high l e vel steps required to deploy desk top and notebook P Cs with Intel® vPro™ technology. It does not pro vide step-by-step pr ocedures for completing those high level steps, but instead provides lin ks to more detailed i[...]

  • Page 4

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 4 Process Overview Intel® Active Managem ent Technology 1 (I ntel® AMT) provides signi ficant flexibility in order t o meet the needs of various customer environm ents. This flexibilit y requires that customers make a number of decisions when plan ning and im plem[...]

  • Page 5

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 5 Section 1: Deciding Which Provisioning Mode to Use Before starting the deployment, you must decide which provisioning mo de to use: SMB or Enterprise. Note : SMB mode, which sta nds for “Small-Med ium Busi ness,” is also known as “Basic” mode, and Enterpri[...]

  • Page 6

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 6 Section 2 – Deploying Intel® vPro Using SMB (Basic) Mode Provisioning Process Flowchart The following pict ure shows the overall process flow for provisioning Intel v Pro client systems in SMB mode. The steps are described in furth er det ail in this section.[...]

  • Page 7

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 7 Step 1: Configure Existing IT Infrastructure Step 1a: Choose DHCP or Static IP Addressing for Client Systems. If your IT environment requires the use of static IP addresses, be aware that the Intel AMT client must then have two IP addresses: one fo r the host OS a[...]

  • Page 8

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 8 It is recommended that the LANDes k client agent also be install ed, although it is not requ ired. Discovery of the Int el v Pro machine will diff er depen ding on whether the client agen t is installed. See Step 5: Discover Intel vPro Clients Through the Manageme[...]

  • Page 9

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 9 Step 3b: Select TLS or non-TLS mode. Under the Discovery & Provisioning portion of the dialog bo x you’ll fi nd two options: • Provision in TLS mode for secure communication • Provision in n on-TLS mode Since you have made the choice to use SMB mode, sel[...]

  • Page 10

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 10 • Contain both upper and lowe r case Latin characters • Have at least one numeric character • Have at least one ASCII non-al phanumeric character (!, @, #, $, %, ^, &, *) Step 4d: Select an IP Addressing Scheme SMB mode supports both Static IP and Dynam[...]

  • Page 11

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 11 Step 5: Discover Intel vPro Clients Through the Management Console Discovery of the Intel vPro devi ces varies dependin g on whether the latest LANDesk client agent is loaded. Discovery Without the LANDesk Agent Installed on the Client: 1. In LANDesk, navigate to[...]

  • Page 12

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 12 o Remote Boot Manager – Power On/ Off o Remote Boot Manager using C onsole Redirection (Serial over L A N /SOL) and IDE Redirection For further information on testi ng these fe atures, refer to the following whitepaper: • Integrating Intel® vPro™ Technolog[...]

  • Page 13

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 13 Step 7: Post Configuration Once you’ve deployed and configured your Intel vPro client machines, t here are still some additional actions you should consider. Adding New Devices: As new Intel vPro cli ents are added to the network you will need to perform the de[...]

  • Page 14

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 14 Once AP starts on the client (default startup time is 6 minutes after the cli ent is powered on), if the COLLECTOR.EXE proce ss is killed or the LANDesk Management Agent serv ice is stopped, an AP alert is generated. AP start and stop alerts are displa yed i n th[...]

  • Page 15

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 15 • A Kill All NICs policy which will stop all netw ork traffic except for LANDesk man agement, Intel AMT, DNS, and DHCP traffic, thus isol ating the client system from the network except for syst em management functions. Note : In LANDesk 8.8 there is no GUI to [...]

  • Page 16

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 16 Section 3 – Deploying Intel vPro Using Enterprise (Standard and Advanced) Mode Provisioning Process Flowchart The following pict ure shows the overall process flow f or provisioning Intel v P ro client systems in Enterprise (Standard an d Advanced) mode. The st[...]

  • Page 17

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 17 Intel vPro Enterprise Setup and Configuration Flow Prior to executin g the steps for configuring the In tel vPro components (In tel AMT and Intel ME) in Enterprise mode (either Standard or Advanced), it is first important to understand the overall f low of the En[...]

  • Page 18

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 18 Step 1: Configure Existing IT Infrastructure In order for an Intel vPro machi ne to be manage able, it must become known to the management console. The process by which this occurs is c alled “provisioning”. Enterprise setup (pre-provisioning) requires a seri[...]

  • Page 19

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 19 the system BIOS.. It.is provided to the OEM by Inte l. The Intel MEBx allows y ou to configure settings that control the operation of the Management Engine which runs on the In tel AMT client. For more information on Intel MEBx, see the Intel Manag ement Engine B[...]

  • Page 20

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 20 Step 2: Verify Intel vPro Client Windows Drivers The following Int el AMT drivers, which are digitally signed by Intel and compatible with Microsoft Windows* operating systems (inclu ding Windows 2000, Windows XP, and Windo ws Vista*), are required on the Intel v[...]

  • Page 21

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 21 Step 3a: Set Intel MEBx Password In the LANDesk Configuration Services too l, click the Intel vPr o Configuration tab and enter a strong password in the Current Intel vPro Credentials (top) portion of the screen. This is the password you will use in th e future i[...]

  • Page 22

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 22 • Use your own root certificate, if you already h ave one • Use one of the certif icate hashes provided with Intel vPro (i.e., already on the client systems) Using your own root certific ate: If you already have a root certi ficate on your LANDesk co re serve[...]

  • Page 23

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 23 Skip to Step 5: Di scover Intel vPro Clients th rough the Management Console, on page 27. Note : You can also tes t Remote Configuratio n using a LANDesk generated certific ate. The appropriate server certificates are already in place. However, the client hash ne[...]

  • Page 24

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 24 management console. Skip to Step 5: Di scover Intel vPro Clients th rough the Management Console, on page 27. Step 4C: One-Touch Configuration of Intel vPro Client - Factory State to Setup State The Intel vPro client s need au thentication inf o rmat ion configur[...]

  • Page 25

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 25 4. The console will disp lay the values for manu al entry into the Intel vP ro machine, or there is an option to export/import (at the bottom of the dialogue box) t he security keys to a USB th umb drive (filename setup.bi n) for one-touch confi guration. If you [...]

  • Page 26

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 26 Step 4C-3a: Manual Con figuration of the Intel vPro Clients (alternative to USB drive method): Use this method to manual ly enter the passwor d and PID-PPS credentials for each Intel vPro client machine. A minimal amount of informat ion is required to change the [...]

  • Page 27

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 27 Step 5: Discover Intel vPro Clients through the Management Console Discovery of the Intel vPro devi ces varies dependin g on whether the latest LANDesk client agent is loaded. Discovery Without the LANDesk Agent Installed on the Client: 1. In LANDesk, navigate to[...]

  • Page 28

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 28 Step 6: Test Intel vPro Client Functionality After the device has been discovered and added to the management databa se, it is a good idea to test the functionality of the Intel vPro machine. Pe rform the following steps to test the Intel AMT client functionalit [...]

  • Page 29

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 29 o Network Settings o User Accounts Step 7: Post Configuration Once you’ve deployed and configured your Intel vPro client machines, t here are still some additional actions you should consider. Adding New Devices: As new Intel vPro cli ents are added to the netw[...]

  • Page 30

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 30 While these agents are running you can mo nitor any other service on the cli ent machine using the LSM service monitoring tool. These ag ents and their descriptions are de fined in AGENTPRESENCE.XML which is sent down to the In tel AMT non-volatile me mory (NVM) [...]

  • Page 31

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 31 • A UDP flood policy which will t r igge r SD if Intel AMT sees at least 20,000 UDP packets per second and will monitor for a De nial-of-service attack. • An SYN flood policy which will tri gger SD if Intel AMT sees at le ast 20,000 IP packets per second and [...]

  • Page 32

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 32 Appendix A: Troubleshooting Additional troubleshooting info rmation can be found at the Kn o wn Issues, Best Practices, and Workarounds wiki: http://communities.i ntel.com/docs/DO C-1247 . Intel vPro machine not discovered: The Intel vPro machine may not have com[...]

  • Page 33

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 33 Export or Import Intel AMT IDs) that you ente r the same password in the field that says “Specify Intel vPro ME password (for Intel AMT 2.5 or greater only)” . Thi s needs to be filled in for any Intel vPro machine of 2.1 or greater. Intel vPro machine was di[...]

  • Page 34

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 34 An example of Successful Provisioning Thu, 28 Feb 2008 113500 LANDesk In tel AMT Provisioning Manager Thu, 28 Feb 2008 113500 IP 192 .168.0.100 UUID 44454C4C-FF00-10FF-80FF-FFC04FFF0000 Thu, 28 Feb 2008 113500 FQDN na me for ZTC client1.vpro demo.com Thu, 28 Feb [...]

  • Page 35

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 35 Thu, 28 Feb 2008 113507 Action S etRngKey Thu, 28 Feb 2008 113507 SetRngKey passed Thu, 28 Feb 2008 113507 Action Se tTLSKeyAndCertificate Thu, 28 Feb 2008 113507 To gener ate keys and certificate Thu, 28 Feb 2008 113509 Success to generate keys and certificate T[...]

  • Page 36

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 36 An example of an unsuccessful Provisioning Thu, 06 Mar 2008 11:26:23 LA NDesk Intel AMT Provisioning Manager Thu, 06 Mar 2008 11:26:23 IP: 19 2.168.0. 100 UUID: 44454C4C-4A00-1032-8038-C6C04F514431 Thu, 06 Mar 2008 11:26:28 Hostname from DNS: Thu, 06 Mar 2008 11:[...]

  • Page 37

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 37 Thu, 06 Mar 2008 11:26:35 Action: getDomainname Thu, 06 Mar 2008 11:26:35 GetDo mainName passed Thu, 06 Mar 2008 11:26:35 Ac tion: GetPkiCapabilities Thu, 06 Mar 2008 11:26:35 GetPkiCapabilities passed Thu, 06 Mar 2008 11:26:35 Acti on: SetEnabledInterfaces Thu, [...]

  • Page 38

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 38 Thu, 06 Mar 2008 11:26:37 Succe ss to generate keys and certificate Thu, 06 Mar 2008 11:26:37 SetTLSKeyAnd Certificate passed Thu, 06 Mar 2008 11:26:37 Action: setNetworkTime Thu, 06 Mar 2008 11:26:37 GetLo wAccuracyTimeSynch passed Thu, 06 Mar 2008 11:26:37 SetH[...]

  • Page 39

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de 39 Appendix B: Glossary of Terms used in this guide BIOS : Basic Input Output System DHCP : Dynami c Host Configuration Proto col DNS : Domain Name Service. Enterprise Mode : Provisioning model used for larger organizations Intel® AMT : Intel® A ctive Management T[...]

  • Page 40

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de[...]

  • Page 41

    Intel® vPro™ and Intel® Centrino® P ro Processor Technology Quick Start Gui de *Other names and brands may be claimed as the property of others. Copyright © 2008 Intel Corporation. All rights reserved . Intel®, the Intel logo, Intel. Leap ahead™, the Intel Leap ahea d™ Logo, Centrino®, the Centrino® logo, Intel® Core™, vPro™, the [...]