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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Intermec PB42, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Intermec PB42 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Intermec PB42. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Intermec PB42 should contain:
- informations concerning technical data of Intermec PB42
- name of the manufacturer and a year of construction of the Intermec PB42 item
- rules of operation, control and maintenance of the Intermec PB42 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Intermec PB42 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Intermec PB42, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Intermec service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Intermec PB42.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Intermec PB42 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PB42 P or table Receipt P rinter User's Guide[...]
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ii PB42 Portabl e Receip t Printer U ser’s Guid e Intermec Techno l ogies Co rporation Worldw ide Headqua rters 6001 36t h Ave. W. Everett , WA 98203 U.S.A. www.intermec.com The in format ion con tain ed he rein is propr ieta ry an d is prov ided s olel y for the p urpos e of allowing cu stomers to op erate and service Inte rmec-manufactured equi[...]
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PB42 Portabl e Receipt Printer User’s G uide iii Document Change Record This pa ge recor ds changes t o this docum ent. The docume nt was originally released as versi on -001. Version Numbe r Date Description of Change 002 12/2005 Revised t o support release 2 o f the PB 42 firmware. 003 3/2006 Revised t o add mo re inform a tion o n Interme c Se[...]
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iv PB42 Port able Rece ipt Printer User’s G uide[...]
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PB42 Portabl e Receip t Printer U ser’s Guid e v Contents Before You Begin ...................................................................................................... vii Safety Icons ................................................................................................ vii Global Services a nd Support .......................[...]
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vi PB42 Portabl e Receip t Printer U ser’s Guid e Specificat ions ........................................................................................................... 37 Accessori es for the PB42 .......................................................................................... 39[...]
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PB42 Portabl e Receip t Printer U ser’s Guide vii Before You Begin This se ction provides y ou wi th safe ty info rmation, techni cal support information, and sources for additional product info rmation . Safety Icons This se ction ex plains h ow to identify a nd unde rstand caution s and notes that you s ee in this document. A cautio n alerts y [...]
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viii PB42 Portable Receipt Printer User’s Guide Telephone Suppor t These s ervices are availabl e from Inter mec Tec hnologies Corporation. Service Description In the U.S.A. and Canada c all 1-800-755-5505 and choose this option Order Intermec products • Place an o rder. • Ask abou t an exist ing order . 1 and then choo se 2 Order Intermec me[...]
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PB42 Portabl e Receip t Printer U ser’s Guid e ix Who Should Read This Docu ment? The PB 42 Portab le Receip t P rinter User ’s Gu ide is written f or the person who is respon sible f or insta lling, configu ring, maint aining, an d trouble shootin g the pr inter. Related Documents The Intermec w eb site contai ns Intermec documents (i n PDF) t[...]
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x PB42 Portabl e Rece ipt Printer User’s Gu ide[...]
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PB42 Portabl e Rece ipt Printer User’s Gu ide 11 Learning About th e PB4 2 Portable Rece ipt Printer The PB 42 is a rugged r eceipt pr inter des igned for use wi th the CK60 or 700 Compute r with a Bl uetooth™ radio. The PB42 provide s: • print resoluti on of 203 dpi. • print speeds up to 5.1 cm (2 inches) per second (i ps). • serial o r [...]
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12 PB42 Portabl e Rece ipt Printer User’s G uide Media cover re l ease b utton Media w indo w PB42 Back and Side View : View of the back and side of th e PB42 to show important featu res. What’s New? This re vision of the use r’s gu ide supp orts the se new fe atures: • How to up grade the computer or download fonts and graphics using Sma r[...]
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PB42 Portabl e Rece ipt Printer User’s Gu ide 13 Understanding the Control Panel The PB42 co ntrol panel contains two buttons and four lights. Use the buttons to work w ith the PB42. Use the lights t o understand the s tate of the pr inter. See the follow ing tables to understan d how the buttons wo rk and what th e lights m ean. F eed b utton R [...]
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14 PB42 Portabl e Rece ipt Printer User’s G uide Understanding the P B42 Lights Ligh t State Description Off No bat teries are inst alled. Fast blink ing red There is a charging er ror. Verify tha t batte ry is g oo d by inser ting it in a know n good charger . Solid red The batt eries are charging. Batter y lig hts (print er powered externally )[...]
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PB42 Portabl e Rece ipt Printer User’s Gu ide 15 Understanding the P B42 Lights (continue d) Ligh t State Description Fast blink ing green The r adio is r eceivin g da ta. Radio light Slow blinki ng green Off The Bl uet ooth r adio is on. The r adio is off. Understanding the Printer Sounds The PB4 2 plays s ounds in re spon se to seve ral actions[...]
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16 PB42 Portabl e Rece ipt Printer User’s G uide Using the Batteries The PB42 uses lithium-ion 2400 mAh batteries (Model 318-015-001) fo r power. You can operate the PB42 with one or two batt eries in stalled. Y ou must fu lly cha rge the batteries before you can use the PB42. Fully charged batteries can las t for up to one week witho ut needing [...]
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PB42 Portabl e Rece ipt Printer User’s Gu ide 17 2 Insert bat teries into the t wo batte ry slots until t hey lo ck in place. The co ntact sid e of the battery f aces the back o f the print er. The p rinter plays t he Powe r sound wh en you inse rt the battery compl etely. Batteries Battery cover 3 Close the battery cover by pu lling th e battery[...]
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18 PB42 Portabl e Rece ipt Printer User’s G uide Charging the Batteries There ar e several ways to charge the PB42 batteri es: • Connect AC power to the pri nter and charge the batteri es while they are inside the PB42. • Place the PB42 with batteries in stalled in the 4-bay charg er (Model AC10). • Charge the batteri es in the CK60/PB42 qu[...]
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PB42 Portabl e Rece ipt Printer User’s Gu ide 19 A C out l et D C po w er connector P o w er supp l y A C po w er cord 3 Connect one end of the po wer cor d to the po wer supply and then plug the other end into an AC outl et.[...]
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20 PB42 Portabl e Rece ipt Printer User’s G uide Extending Battery Life Here are s ome tips for ex tending the o verall li fe of your batteries : • Never e xpose the batteries t o direct sunlight or tempe rature s over 40°C (104°F) . • Only charge the batter ies inside the PB 42 using a power supply or a 4-bay charger (Model AC10) or in the[...]
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PB42 Portabl e Rece ipt Printer User’s Gu ide 21 To load media 1 Slide the med ia cov er release button to the unl ocked (l eft) positi on. Media cover re l ease b utton 2 Press the media c over releas e button to op en the media co ver. Media cover Media cover re l ease b utton 3 Insert the media r oll between the two medi a supports until i t f[...]
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22 PB42 Portabl e Rece ipt Printer User’s G uide Media suppor ts 4 Pull out a fe w inches of th e me dia. 5 Close th e media c over by p ressing in the mid dle of the lid (or on both sides) unti l it latches. The pri nter emits the Hardware sound to tell you that the media door closed correctly. 6 Slide the medi a cover release button to the lo c[...]
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PB42 Portabl e Rece ipt Printer User’s Gu ide 23 Printing a Configuration Test Page After yo u have loaded the media i n the printer , you are ready to print out the con figurat ion t est page. Use thi s inform ation for refere nce whe n insta lling y ou r PB 42 and to ve rify prope r printer oper ation. If you canno t get the configurati on test[...]
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24 PB42 Portabl e Rece ipt Printer User’s G uide Wireless (Bluetooth) Configuration: F/W Ver : 2.15 12/27/2004 (c) Roving Networks Device Address : 00A0960AF16F 00A0960AF16F Device Name : "PB42-12345678910" Service Name : "Wireless Printer" Class of Device : 00040680 Mode : Discoverable, Connectable Reserve Printer : Disabled [...]
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PB42 Portabl e Rece ipt Printer User’s Gu ide 25 Configuring the PB42 You can configure se veral sett ings on the PB42 by u sing Intermec Settings from your CK60 or 700 Comp uter. Here are some of th e settin gs you can configure for the PB42 f rom your handheld c omputer: • Darkne ss adju st • Set low batt ery in dicator • Bluetooth commu [...]
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26 PB42 Portabl e Rece ipt Printer User’s G uide Setting Up Bluetooth C ommunications The P B42 co ntains a Bl uetoo th r adio that allo ws wi r eless communication with a remote de vice from dist ances up t o 100 meters (approximately 328 feet) depending on the Bluetooth range cap abili ties of the r emote dev ice , envi ronmental condit ions, a[...]
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PB42 Portabl e Rece ipt Printer User’s Gu ide 27 Serial Port Settings on the PB42 Parame ter Default Sett ing Baud rate 115200 Data b its 8 Parity None Stop bits 1 Flow co ntrol Hardware Note: The P B42 only su pports CTS f low control. Y ou must disable DSR flo w cont rol in your pr inting ap plicat ion wh ile using serial communica tion s with [...]
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28 PB42 Portabl e Rece ipt Printer User’s G uide Cancelling a Print Job You can can cel or stop a prin t job at any time during the printin g proce ss. You may f ind th is feature h elpful if you make a mistake enter ing data or send inc omplete inform ation . This procedu re only w orks i f you are in the pr ocess of sending a print job or t he [...]
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Page 29
PB42 Portabl e Rece ipt Printer User’s Gu ide 29 3 Use an application such as Acti veSync to copy the .cab file onto the r oot director y of your hand he ld computer. 4 Double -click the .cab file on your han dheld com puter. To download fonts, graph ics, an d upgrades using SmartSyste ms 1 Download the PB42 fonts, g raphi cs, or firmwa re upgrad[...]
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30 PB42 Portabl e Rece ipt Printer User’s G uide 3 On the Setti ngs tab, make sure you sele ct the f ollowin g valu es for these setti ngs: Setti ng Select This Value COM port COM6 Baud ra te 115200 Handshaking Hardware Use remote DCB Enabled 4 Select the Printer Fl ash Update tab. 5 Click Choose Upda te . A browser w indow o pens. 6 Browse t o y[...]
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PB42 Portabl e Rece ipt Printer User’s Gu ide 31 Calling Product Support To talk to an Intermec Product Suppor t repres entative in Nor th America or Canada, call: 1-800-755-5 505 Outside the U .S.A. and Can ada, go to www.intermec.com and click Contact to find your local Intermec representati ve. Before you call Inter mec Product Support, make s[...]
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32 PB42 Portabl e Rece ipt Printer User’s G uide Printer Proble ms and Possi ble Soluti ons Use the f ollow ing tables to trou bleshoo t some commo n problem s you m ay encoun ter with the PB42 printe r. Printer Problems and Possib le Solution s Problem Possible Solution The printer has no power. • Make sure the bat teries are pro perly install[...]
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PB42 Portabl e Rece ipt Printer User’s Gu ide 33 Printer Problems an d Possible Solution s (continu ed) Problem Possible Solution The radio light is not o n. • Press the radi o but ton to turn the rad io on. • Remove t he batteries and connect a power adapt er. For help, see “Charg ing t he Batter ies” on page 18 . The blue lig ht is blin[...]
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34 PB42 Portabl e Rece ipt Printer User’s G uide Printer Problems an d Possible Solution s (continu ed) Problem Possible Solution The b atte ry cha rge is not l astin g as long as it should. • Che ck the ba ttery date . If th e b a ttery is a few years old, t he shortened li fe may be due to normal agi ng. • Repl ace the b atter y. The conf i[...]
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PB42 Portabl e Rece ipt Printer User’s Gu ide 35 To cold boot the PB 42 1 Disconnect the PB42 from po wer sour ce if exte rnally powere d. 2 Remove the batteries from the PB42. 3 Insert the batteries back into the PB42. 4 Recon nect e xterna l power if powe red exte rnally . Cleaning the Printer To pr operly ma intain y our PB4 2, you sh ould cle[...]
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36 PB42 Portabl e Rece ipt Printer User’s G uide Cleaning th e PB42 Printer Part Cleaning Method Cleaning Interval Printhead Use 70% iso propy l alcohol on a cot ton sw ab to clea n th e print element s from end to end. After every fi ve rolls of media or m ore oft en if necessary . Platen rolle r Rotate th e pla ten r oll er an d clean it thorou[...]
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PB42 Portabl e Rece ipt Printer User’s Gu ide 37 Specifications Label and Printin g Specifications Prin t den sity 8 dot s/mm (203 dot s/inch) Max imum me dia wi dth 11. 2 cm ( 4.4 in ches) Print wi dth 10.4 cm (4. 1 inches) Print sp eed 5.1 cm (2 i nches) per sec ond Receipt r oll cor e (ID ) 1.9 cm (0.7 5 inch) Receip t roll m aximum diam eter [...]
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38 PB42 Portabl e Rece ipt Printer User’s G uide Factory Default Settings Setti ng Default Value Serial po rt Baud rate 115200 Data bits 8 Parity None Sto p bits 1 Flow co ntrol Hard ware Bluetoo th Bluet ooth auth en tica tion No Disco verable Yes Connect able Yes Class of devi ce 0x040680 Service nam e Wireless print er Device nam e PB42-xxxxxx[...]
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PB42 Portabl e Rece ipt Printer User’s Gu ide 39 Accessories for th e PB42 You can u se these accessorie s (sold an d ordere d separate ly) wit h the PB42. To or der accessori es, cont act your local Intermec sales repr esentative. AC4 Qu ad Charg er (Model AC4) Use the AC4 to charge up to fo ur PB42 batteries at a time. The batte ry charger is d[...]
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40 PB42 Portabl e Rece ipt Printer User’s G uide Serial Cab le (P/N 07549 7) The serial adapter i s an 8-pi n DIN to DB9 connector that connects f rom the PB42 prin ter to your desktop PC. Shoulder Stra p (P/N 0747 88) Use th e should er stra p in co mbinat ion with the h andstra p to easily ca rry the PB42 printe r. The wide padde d stra p ma ke[...]
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PB42 Portable Receipt Printer U ser's Guide *074573-003* P/N 074573-003 W orldwide Headquarters 6001 36th Av enue W est Everett, W ashington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec .com[...]