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IOGear GCS1762 manual

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Table of contents for the manual

  • Page 1

    MiniView™ DVI 2/4 PORT USB KVMP Switch User Manual (GCS1762 / GCS1764) ®[...]

  • Page 2

    [...]

  • Page 3

    Thank you f or purchasing one of the most f eature-r ich D VI KVM with USB per ipheral sharing and audio technology on the market. Y ou can save mone y and space by eliminating the need for multiple D VI monitors, keyboards, mice, and USB peripheral devices such as printers, scanners, and more. Up to 127 USB devices can be daisy chained from this K[...]

  • Page 4

    T ab le of Contents 02 03 04 05 06 10 13 15 29 37 38 40 41 42 Package Contents Overview Features System Requirements Introduction Installation Basic Operation Hotkey Operation Firmware Upgrade Utility Appendix Specifications T echnical Suppor t Radio & TV Interference Statement Limited Warranty[...]

  • Page 5

    2 Package Contents This package contains: 1 x GCS1762 or GCS1764 KVMP Switch 2 x Custom 6’ KVM Cables (GCS1762) 4 x Custom 6’ KVM Cables (GCS1764) 1 x Firmware Upgrade Cable 1 x P o w er Adapter 1 x User Manual 1 x Quick Start Guide Check to make sure that all the components are present and that nothing was damaged in shipping. If you encounter[...]

  • Page 6

    3 Overview The GCS1762/GCS1764 D VI KVM Switch char ts a rev olutionar y new direction in KVM s witch functionality by combining a switch with a 2 port USB hub at the same time as it provides an interface for a digital monitor (D VI). The new IOGEAR GCS1762/GCS1764 enhances some of the great f eatures found in the MiniView KVM line and adds D VI te[...]

  • Page 7

    4 Features • Independent switching of KVM video, audio and USB hub • Fully compliant with USB 1.1 specs for data transfer rates of up to 12 Mbps • D VI digital and analog monitor suppor t – fully compliant with the D VI specifications • Computer selection via front panel switches and hotkeys • LED display for easy status monitoring • [...]

  • Page 8

    5 System Requirements Console D VI monitor compliant with D VI-I specs that can support resolution of KVM switch USB style mouse USB style keyboard Microphone and speakers* *Must be set of powered speakers Computer A vailab le D VI por t f or video** T ype A USB por t Audio ports Cables GCS1762 includes set of 2 cables (6’ long) GCS1764 includes [...]

  • Page 9

    Front View 1. Port selection buttons • Press selection button for less than two (2) seconds to bring only the KVM focus to the computer attached to its corresponding port • Press selection button for longer than two (2) seconds to bring KVM, Audio, and USB Hub focus to the computer attached to its corresponding port. • Press selection button [...]

  • Page 10

    USB LED • Lights GREEN to indicate that the computer attached to its corresponding port is the one that has access to the USB P eriphera ls. 3. USB Console ports Y our USB keyboard and USB mouse plug in here. 7 Introduction[...]

  • Page 11

    Back Vie w 1. Firmware Upgrade port The included Firmware Upgrade cable that transfers the firmware upgrade data from the administrator’ s computer to the GCS1762/ GCS1764 plugs into this connector. 2. USB Hub ports Plug your USB peripherals (printers, scanners, etc.) into these ports 3. Console ports Connect the cables from D VI monitor and spea[...]

  • Page 12

    USB KVM Cable 9 Introduction Cable The USB KVM Cables are included in the package.[...]

  • Page 13

    Before you Begin 1. Make sure that po wer to all the devices you will be connecting up has been turned off. Y ou must unplug the power cords of any computers that hav e the Keyboard P o wer On function. Otherwise, the switch will receive pow er from the computer. 2. T o prev ent damage to your installation, make sure that all de vices on the instal[...]

  • Page 14

    1. Plug your USB k eyboard and USB mouse into their corresponding USB ports located on the KVM’s front panel. 2. Plug your D VI monitor , microphone, and speaker cables into the Console por ts located on the unit’s rear panel (left-most section labeled “console”). 3. Using one of the included KVM cables, plug the D VI, USB, and A udio conne[...]

  • Page 15

    6. Repeat steps 3 and 4 for any other computers you are connecting 7. Plug the power adapter cable into the s witch’ s power jack, then plug the power adapter into an AC power source 8. T ur n on the power to the computers 12 Installation (Connection for USB Computers)[...]

  • Page 16

    Hot Plugging The GCS1762/GCS1764 supports USB hot plugging – components can be removed and added back into the installation by unplugging their cables from the USB hub ports without the need to shut the unit down. Powering Off and Restarting If it becomes necessar y to P ower Off the KVM unit, bef ore star ting it bac k up you must do the f ollow[...]

  • Page 17

    Port ID Numbering Each CPU port on the GCS1762/GCS1764 switch is assigned a port number (1 or 2 for GCS1762; 1 to 4 for GCS1764). The por t numbers are marked on the rear panel of the switch. The P or t ID of a computer is der ived from the CPU por t number it is connected to . For e xample, a computer connected to CPU port 2 has a Por t ID of 2. T[...]

  • Page 18

    Manual Switching 1. Press and release a port selection switch to bring the KVM focus to the computer attached to its corresponding port. The USB and A udio focus does not change; they sta y on the por t that they ’ re already on. 2. Press and hold a port selection switch for more than 2 seconds to bring the KVM, USB, and Audio focus to the comput[...]

  • Page 19

    Hotkey Operation The GCS1762/GCS1764 provides an extensive, easy-to-use, hotkey function that makes it convenient to control and configure your KVM installation from the keyboard. NO TE: The table sho wn ne xt page assumes the use of a PC-compatible keyboard with the Scroll Lock key . If you are using a MAC keyboard (or a keyboard that does not hav[...]

  • Page 20

    Port Switching t 17 Hotkey Operation Note: The n stands f or the computer’s P o rt ID number (1, 2, 3, or 4). Replace the n with the appropriate P or t ID when entering hotkey combinations .[...]

  • Page 21

    18 OSD Operation Auto Scanning Hotkey Operation Note: • While Auto Scan is active, ordinary keyboard and mouse functions are suspended – only Auto Scan mode compliant ke ystrokes and mouse clicks can be entered. Y ou must e xit Auto Scan mode to regain normal console control. • Although the video focus switches from port to port, the keyboard[...]

  • Page 22

    19 Hotkey Operation Hotkey Setting Mode Invoking HSM For all Hotkey operations, you must use the number keypad on the right side of your keyboard. T o In voke HSM (PC-Compatib le keyboard): 1. Press and hold the Num Lock key 2. Press and release the Minus key PC keyboard 3. Release the Num Lock key within one half second after releasing Minus key; [...]

  • Page 23

    20 T o in voke HSM (MA C ke yboards): 1. Press and hold the Clear key 2. Press and release the Minus key 3. Release the Clear key within one half second after releasing Minus key; otherwise the KVM will not go into Hotkey mode. Mac keyboard Hotkey Operation Clear Minus[...]

  • Page 24

    21 Hotkey Operation Note: • If using the Num Lock and Minus key to invoke Hotkey function is not optimal for your setup, refer to the next page to change the hotkey invocation keys. When HSM is active, the Caps Lock and Scroll Lock LEDs flash in succession to indicate that HSM is in effect. They stop flashing and rev er t to nor mal status when y[...]

  • Page 25

    Alternate HSM Invocation Keys In case the default HSM invocation keys (Num Lock and Minus) are not optimal in your setup, you may change them to Ctrl and F12, respectiv ely . T o switch to an alternate HSM invocation, do the f ollowing: 1. Invoke HSM (see page 19) 2. Press and release H 3. This will change the HSM invocation key to Ctrl and F12 (in[...]

  • Page 26

    23 Hotkey Operation Alternate Port Switching Keys The port switching activation keys can be changed from tapping Scroll Lock key twice ([Scroll Lock] [Scroll Lock]) to tapping Ctrl key twice ([Ctrl] [Ctrl]). If you have a MAC keyboard (or your keyboard does not have Scroll Lock), you can change the port switching activation keys by doing the follow[...]

  • Page 27

    24 Hotkey Operation Keyboard Operating Platform The GCS1762/GCS1764 default port configuration is for a PC Compatible keyboard operating platform. If you ha ve a MAC attached to a port, you can change a port’ s ke yboard operating platform configuration as follows: 1. Bring the KVM focus to the desired port 2. Invoke HSM 3. Press and release the [...]

  • Page 28

    25 Hotkey Operation List Hotkey Settings T o see a list of the current hotkey settings , do the following: 1. Invoke HSM 2. Open a text editor (such as Notepad or Word) 3. Press F4 on your keyboard to ‘paste’ this info rmation USB Reset If the USB loses focus and needs to be reset, do the following: 1. Invoke HSM 2. Press and release F5 functio[...]

  • Page 29

    26 Hotkey Operation Note: This procedure is a toggle. T o re-enable the ke ys, repeat the procedure above . Firmware Upgrade Mode T o set the GCS1762/GCS1764 in fir mware upgrade mode: 1. Invoke HSM 2. Key in: upgrade 3. Press [ Enter ] Note: The front panel LEDs will flash to indicate that the KVM is in firmware upgrade mode. T o exit firmware upg[...]

  • Page 30

    27 Hotkey Operation MAC Keyboard Emulation Make sure to first set the KVM to Mac operating platform as instructed on section “Hotkey Operation → → → → → keyboard operating platform”[...]

  • Page 31

    28 Hotkey Operation Hotkey Default Settings[...]

  • Page 32

    29 The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the KVM s witch’ s fir mware . T o r un the fir mw are, you will need to use a windows based PC with an available serial port. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware upgra[...]

  • Page 33

    30 Shut down the computers on your MiniView™ Extreme installation and make sure you have set the KVM in firmware upgrade mode as instructed under section Hotkey operation → → → → → Firmware upgrade mode Make sure the power is plugged into the KVM. Once the power is plugged in and the switch is set to upgrade, all of the amber lights on [...]

  • Page 34

    31 T o upgrade y our fir mware: Run the downloaded Firmware Upgrade Package file - either by double-clicking the file icon, or by opening a command line and entering the full path to it. The Fir mware Upgr ade Utility W elcome screen appears: Read and Agree to the License Agreement (enable the I Agree radio button). 1. 2. Starting the Up grade The [...]

  • Page 35

    3. Click Ne xt to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 32 The Firmware Upgrade Utility[...]

  • Page 36

    4. As you select a device in the list, its descrip- tion appears in the Device Description panel. 33 The Firmware Upgrade Utility[...]

  • Page 37

    After you have made your device selection(s), Click Next to perform the upgrade. If you enabled Chec k Fir mwa re V ersion , the Utility compares the device’ s fir mware le vel with that of the upgrade files. If it finds that the device’ s version is higher than the upgrade version, it brings up a dialog box informing you of the situation and g[...]

  • Page 38

    As the Upgrade proceeds status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress bar . After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility . The Firmware Upgrade Utility 35[...]

  • Page 39

    If the upgrade failed to complete successfully a dialog box appears asking if y ou want to retr y . Click Y es to retr y . If you click No , the Upgrade Failed screen appears: Clic k Cancel to close the Firmware Upgrade Utility . See the next section, Firm w are Upgrade Recov e ry , for how to proceed. Firmware Upgrade Recovery There are basically [...]

  • Page 40

    Appendix T roubleshooting 37[...]

  • Page 41

    38 Specification[...]

  • Page 42

    Specification 39[...]

  • Page 43

    T ec hnical Support If you need technical suppor t, please check out our IOGEAR T ech Info Library (T .I.L.) at www.iogear .com/ support for the latest tips, tricks, and troub leshooting. The IOGEAR T .I.L. was designed to provide y ou with the latest technical information about our products. Most of the answers to your questions can be found here,[...]

  • Page 44

    Radio & TV Interference Statement W ARNING!!! This equipment gener ates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interf erence to radio comm unications. This equipment has been tested and found to comply with the limits for a Class B computing device pursuan[...]

  • Page 45

    IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT , INDIRECT , SPECIAL, INCIDEN- T AL OR CONSEQUENTIAL DAMAGES RESUL TING FROM THE USE OF THE PR ODUCT , DISK, OR ITS DOCUMENT A TION EXCEED THE PRICE P AID FOR THE PRODUCT . The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents[...]

  • Page 46

    23 Hubble • Irvine, CA 92618 • (P) 949.453.8782 • (F) 949.453.8785 • www .iogear .com Contact info. ®[...]