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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of IOGear GHE135U, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of IOGear GHE135U. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of IOGear GHE135U should contain:
- informations concerning technical data of IOGear GHE135U
- name of the manufacturer and a year of construction of the IOGear GHE135U item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of IOGear GHE135U alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of IOGear GHE135U, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the IOGear service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of IOGear GHE135U.
Why one should read the manuals?
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Table of contents for the manual
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Page 1
ION™ Drive 3.5” Hi-Speed USB 2.0 Har dDrive ( GHE135U Installation Manual)[...]
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Page 2
Thank you f or purchasing IOGEAR’ s® ION™ Drive , one of the fastest Hi-Speed USB 2.0 HardDriv es on the market. IOGEAR® only manuf actures high quality storage devices so we are sure y ou will be satisfied with your purchase. IOGEAR® is dedicated to customer service and satisfaction, and wishes y ou the best with y our new ION™ Dr iv e. T[...]
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Page 3
T able of Contents P ackage Contents Overview Features Requirements Introduction Installation (Hard Drive, ION Driv e Software) Connecting ION Drive to Y our Computer Device Remo val Driver Remov a l Care & Handling T rouble Shooting T echnical Support Appendix Specification Radio & TV Interference Statement Limited W arranty 02 03 04 05 06[...]
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Page 4
2 P ack age Contents This package contains: 1 ION™ Drive 1 Hi-Speed USB 2.0 T ype A to B Cable (6 f eet) 1 IOGEAR Installation CD 1 P ower Adapter 1 User Manual 1 W arranty Card If any of the items are missing or damaged please contact your dealer immediately .[...]
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Page 5
3 Overview Overview The ION™ Drive is yet another innov ative Hi-Speed USB 2.0 solution dev eloped by IOGEAR®. The ION™ Dr ive offers a complete high speed stor age solution at the fraction of the cost of other external HardDrives. Setup is fast and easy , simply plug in the drive , install the software, and you’ re ready to go . The ION™ [...]
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Page 6
4 Features Features - 40 Times F aster Than The Original USB - Suppor ts High Speed Data T ransf er Rates of up to 480 Mbps - Suppor ts Windows® 98, 98SE, 2000, ME, XP - Fully Backward Compatib le With USB 1.1 - Hot Swappab le - Plug-N-Play - Mass Storage Compliant - Space Age Cooling System - 3 -Y ear Limited Warranty[...]
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Page 7
5 For PC Users - PC compatible 200 MHz or g reater - PC running Windo ws® 98SE, 2000, ME, XP - Minimum 64MB RAM - CD-ROM drive - A vailable Hi-Speed USB 2.0 P ort For Mac Users* - Mac OS X or Later - A vailab le Hi-speed USB 2.0 P or t - CD-ROM drive * Base Upon the A vailability of the Mac Driv er Accessories / additional Products Hi-Speed USB 2.[...]
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Page 8
6 Introduction Introduction of the ION™ Drive’ s Underlying T ec hnology Hi-Speed USB 2.0 is the backbone of our ION™ Drive . USB 2.0 is the next gener ation of USB connectivity , providing additional bandwidth thus broadening the range of peripherals that ma y be attached to your computers. USB 2.0 will move data at a b lazing rate of 480 Mb[...]
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Page 9
7 Intr oduction This manual contains inf or mation on the installation and capabilities of your ne w ION™ drive. In sections of the manual where sequential steps are listed, each action is listed with no indentation. Additional te xt is included, but indented, to fur ther explain each of these actions . A glossar y has been added at the end of th[...]
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Page 10
8 1 2 Pictorial Introduction Front Vie w 1. P ower Light 2. On/Off Switch[...]
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Page 11
9 1 2 Pictorial Introduction Back View 1. Hi-Speed USB 2.0 Mini-B por t 2 . Po w e r Po r t[...]
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Page 12
10 Installation of Hard Drive Step. 1 Please ha ve the following read y 1 Phillip screw driver (not included in the pac kage) Remov e Phillips screw from bottom edge of side panel. Step. 2 Remo ve Base Note: F or the best performance f or the USB 2.0 device , please use the cerified USB 2.0 cable provided with this product.[...]
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Page 13
11 Installation of Hard Drive Step. 3 Remov e side panel in a backward direction. Step. 4 Remov e two screws in hard driv e retention bracket.[...]
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Page 14
12 Installation of Hard Drive Step. 5 Remov e hard dr ive retention br acket from enclosure . Slide in an upward direction to wards the top of the enclosure to free the dri v e bracke t. Lift the dri v e brac ket out of the enclosure.[...]
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Page 15
13 1 2 3 4 7 6 5 8 Installation of Hard Drive Step. 6 Inspect all the components again: 1. Enclosure with one side panel attached 2. Side panel 3. Drive br acket 4. One small screw 5. T wo long screws with nylon collar 6. A C adapter 7. A C adapter cord 8. USB A to B cab le[...]
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Page 16
14 Installation of Hard Drive Step. 7 Attach the hard drive into the hard driv e brack et. Screw the f our screws into the drive brac ket that were provided with the hard drive. Mak e sure you take all the necesssary steps to avoid ESD (electric static discharge).[...]
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Page 17
15 Installation of Hard Drive Step. 8 Attach the signal cable to the hard drive connector of the hard drive with brack et attached. Attach the power cable to the hard drive in the po were sock et. Attach the brac ket with drive attached into the enclosure and seat ov er the base plate. Line up the holes in bracket with the base plate.[...]
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Page 18
16 Installation of Hard Drive Step. 9 Inser t two screws through br acket and tighten down br acket to base plate.[...]
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Page 19
17 Installation of Hard Drive Step. 10 Place side cov er on enclosure and secure by sliding in f orward direction. Replace screw in side panel in bottom edge. Step. 11 Place assembled enclosure bac k into the base.[...]
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Page 20
18 Inser t the IOGEAR Installation CD into your computer’ s CDR OM tr ay (It is not necessary to install this driver under Window 2000, ME, and XP). Installation of ION Drive Software Select “ION” in My Computer. Double clic k “ION” driver . Step. 1 Step. 2 Step. 3[...]
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Page 21
19 Step. 4 Click “Ne xt” on Installation Wizard screen. (Contin ued) Step. 5 W e recommend to choose “Complete” when prompted how to install. Step. 6 After the installation, you will be ab le to find the hard drive in My Computer after y ou turn on the pow er of ION. Installation of ION Drive Software[...]
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Page 22
20 1 2 Note: Bef ore you begin, please make sure that the power to the de vice and your computer has been turned off. Step 1. Plug the Hi-Speed USB 2.0 cable with T ype A connector into the back of the ION™ Driv e Step 2. Plug the P ower Adapter into the bac k of the ION™ Drive Connecting ION Drive to Y our Computer[...]
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Page 23
21 1 Step 3. Plug the Hi-Speed USB 2.0 Cable (T ype A Connector) into the Hi-Speed USB 2.0 Port (T ype A Slot) located on the back of y our computer in the PCI Card Ba ys. Step 4. Plug power into y our power stri p Step 5. Once complete, T ur n the ION™ Drive and your computer on. Y our computer will automatically identify the ION™ Drive and lo[...]
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Page 24
22 Before y ou unplug the ION drive, clic k on the green arro w on the lower right cor ner of the Window . A message of [safely Remov e…] will appear, clic k on this message to remov e the device. Device Remo val Step. 1 Step. 2[...]
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Page 25
23 Device Remo val The system will tell you that y ou can saf ely unplug your ION drive no w . Device Remo val Contin ued Step. 3[...]
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Page 26
24 Driver Remov al Driver Remov al Driver Remov al Step. 1 F ollow the path of “Start”>”Settings”>”Control Panel”. Step. 2 Click on “Add/Remove Prog rams”.[...]
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Page 27
25 Step. 3 The “Add/Remov e Programs Proper ties” will appear . Select [TPP Storage Driver ...], then click “Add/Remove”. Step. 4 Clic k on “OK” when the system ask y ou if you want to remov e dr iver . Step. 5 After the remov al of the driver , select Restar t Computer and click on Finish. Driver Remov al[...]
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Page 28
26 Care & Handling Care & Handling of your ION™ Drive Y our IOGEAR® storage device is a high perf ormance Hi-Speed USB 2.0 HardDr ive (ION™ Drive). The head that reads the information on the disk is a fragile piece of technology . Theref ore, care must be tak en not to bump the ION™ Drive while it is operating. Care must also be take[...]
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Page 29
27 T rou ble Shooting Basic T roubleshooting ION™ - Make sure the drive is turned on bef ore you start-up your computer . - Make y our new IOGEAR® ION™ Drive is the only de vice hooked into the USB 2.0 port. - Do not use a hub or repeater in connecting your drive to the computer . - Use the Hi-Speed USB 2.0 Cable that was shipped with your ION[...]
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Page 30
28 OSD Opera- tion T rou ble Shooting Notes: All URLs are subject to change. If the URLs listed in this man ual are no longer valid, y ou can find the major ity of necessar y updates at http://www .v ersiontr ac k er .com or http://www .do wnload.com. Contacting IOGEAR® Service Suppor t If you are still e xperiencing problems using y our IOGEAR® [...]
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Page 31
29 OSD Opera- tion T echnical Suppor t T o help IOGEAR® customers obtain the highest level of perf ormance form their ION™ Drive, IOGEAR® Service Suppor t team is av ailable to ans wer your technical questions. Do not hesitate to call if you are having troub le getting your drive to w ork correctly . IOGEAR® Service Suppor t can be reached by [...]
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Page 32
30 Appendix Glossary Desktop - The background area on the computers monitor screen. This area also includes the menu bar . Document windows are not part of the desktop; rather they sit on the desktop . Icon - Symbols used to represent a par ticular object. For e xample a disk has an icon on the desktop which represents the disk. When you double cli[...]
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Page 33
31 Specification Product Specification (MODEL: GHE135U) Funct ion Specificatio n Po wer C ons um pt ion 15w Input Voltage 12V DC , 1.6A Conne ct or Type USB 2.0 T ype A Storage T emperature 0-70 C (Cels ius) Operatin g T emperature 0-50 C (Cels ius) Oper at ing H umidi t y 20 to 89% (Non C ondensing) Dimens ions 3.5" x 6.0" x 8.0" We[...]
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Page 34
32 Radio & TV Interference Statement Radio & TV Interf erence Statement W ARNING!!! This equipment generates, uses and can radiate r adio frequency energy and, if not installed and used in accordance with the instruction manual, ma y cause interference to radio communications. This equipment has been tested and found to comply with the limi[...]
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Page 35
33 Limited W arranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT , INDIRECT , SPECIAL, INCIDENT AL OR CONSEQUENTIAL D AMA GES RESUL TING FROM THE USE OF THE PR ODUCT , DISK, OR ITS DOCU- MENT A TION EXCEED THE PRICE P AID FOR THE PRODUCT . The direct vendor makes no w arranty or representation, expressed, implied, or statutory with[...]
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Page 36
23 Hubble Driv e • Ir vine, CA 92618 • (P) 949.428.1111 • (F) 949.428.1100 • www .iogear .com Contact info.[...]