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ioSafe Solo manual

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The rules should oblige the seller to give the purchaser an operating instrucion of ioSafe Solo, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of ioSafe Solo one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of ioSafe Solo. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of ioSafe Solo should contain:
- informations concerning technical data of ioSafe Solo
- name of the manufacturer and a year of construction of the ioSafe Solo item
- rules of operation, control and maintenance of the ioSafe Solo item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ioSafe Solo alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ioSafe Solo, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ioSafe service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ioSafe Solo.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the ioSafe Solo item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    910-10841-00 REV 7.1 Users M anual & Li mited Warranty io Safe ® Solo External Hard Drive  USB 2.0  Firepr oof  Waterproof  FloSafe Cooling Technolog y  Data Reco very Ser vice[...]

  • Page 2

    2[...]

  • Page 3

    3 COPYRIGHTS Copyright ioSafe, Inc. 2009. All righ ts reserved. No part o f this publication may be reproduced or tran smitte d in an y form by any means, elect r oni c, mec hanical phot ocopying, recording or otherwise, without prior w ritten con sen t. TRADEMARK S All Trademarks mentioned or appearing in this do cument are the property of their r[...]

  • Page 4

    4 interference in a re sidential instal lation. This e quipment gene rates, uses, and c an radiate radio frequenc y energy, and if not instal led and used in accord ance with the i nst ruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will no t occu r in a pa rticular insta llat[...]

  • Page 5

    5 CHAN GES The material in this document is for informa tion only and subject to change with out notice . While reason able efforts have been made in the prep aration of this do cument to assure its accu racy, no liabi lity resulting from errors or omissions in the document, or form the use of the information co nt ained herein is assumed. The pu b[...]

  • Page 6

    6 Contents Welcom e .............................................................. 7 Precauti ons .......................................................... 9 Package Contents .............................................. 10 Sp ecif icat ion s .................................................... 11 Sy stem R equir emen ts .........................[...]

  • Page 7

    7 Welcome Thank you for purchasing the ioSafe ® Solo external hard drive - the first high capacity external hard dr ive available with prote ction from fires and floods. For years, ioSafe has conti nue d to set the stan dard for disaster pr oof hardware. The ioSafe Solo brings our technology forward with an unprecedented comb ination of se curity,[...]

  • Page 8

    8 The ioSafe Solo has been ri gorously test ed to prot ect the data contained in th e device to me et the followin g specif ication s:  Fire Endurance Test ing: te mperatures up to 1,550° F for a duration of 30 minutes per ASTM E119 fire tes ting protocol.  Full Water Submersion: depth of 10 feet in fre sh w a te r or salt water for 3 days ([...]

  • Page 9

    9 Precaut ions Please read the prec aut ions lis ted be low. Failure to do so may result in damage to the device, loss of data, and voiding of the w arranty  If you are using the Solo for primary storage (as opposed to data backup) we strongly recomm end that you backup your data.  If the Solo has a three -prong plug, do not pl ug the u nit i[...]

  • Page 10

    10 Package Contents Include d in the package : A. ioSafe Solo external hard drive B. AC power Module C. USB Cable D. Users guide ( This booklet) E. Attent ion not ice (Not shown) D[...]

  • Page 11

    11 Specifications Dimension s (Inch es) ............................ 5.0W X 7.1H X 11.0L Weight (Lb) ................................................................. 15 Interface Transfer Rate (USB 2.0) ......................... 480 Mbps External Power Supply AC Input ....................... 100-240V, 50-60 Hz, 1.0 A DC Output.....................[...]

  • Page 12

    12 System Requirements PC Requir ements  A PC with a 233 MHz or faste r processor  One of the following operating s y st ems o Windows Vista (Ultima te, Ho me Basic/P remiu m, Busin ess) o Windows XP with Service Pack 1 or later (H ome, Professional, Professional X 64, Media Center Edition)  A free USB 2.0 port The Solo drive is format ted[...]

  • Page 13

    13 USB Information USB 2.0 has a maximum in terface tran sfer rate, or bandwidth, of 480 Mbps (Megabits pe r second) . Th e performance depends on many factors including: CP U, file sy stem overhead, number of attached USB devices and more. Given these and other factor s, in day-to-day use you can expe ct maximum, su stained transfer rate s around [...]

  • Page 14

    14 Securing the Solo (Su ggestions) For added security, the Solo can be bo lted to a floor or secu red with a cable and padlock. See the pictur es below f or suggested meth ods on physically se curing the Solo.[...]

  • Page 15

    15 Connecting the Solo to Your Computer Step 1: Plug in the AC plug adapter and power cord 1. Plug the small e nd of the AC adapter into the Solo’s power port. 2. Plug th e adapter into an AC outlet. Step 2: C onnect ing the U SB Ca ble The USB cable h as a flat conn ection on on e end, an d a square connect ion on the other end. The flat connec [...]

  • Page 16

    16 appear in My Comput er/Windows Explorer. You are now ready to us e the Solo. For Mac, once the Solo is po were d on the operati ng s ystem s houl d mount the drive in a fe w moments. A new drive icon wi ll appear on the Desktop an d in the Finder. Formatting the Solo fo r Mac OS The Solo is formatted NTFS a nd ma y not be recognized by Mac OS 10[...]

  • Page 17

    17 5. Clic k Eras e. You should s ee and alert m es sage: “Erasing a disk will destro y all informat ion on all of the volumes of the disk…” Click E rase. Once init ializing is complete d, you will see the Sol o l isted in the D isk Ut ility. You will s ee the Dri ve Icon on the Desktop and in th e Finder.[...]

  • Page 18

    18 ioSafe Data Rec overy Ser vice Terms and Conditions As applicable during the Data Re covery Service period and upon validated registration of an ioSa fe (the Company) product on th e Company's website (www.iosafe.com), the Company or its contracted partner will as sist the original purc haser for one "data recovery event". The Com[...]

  • Page 19

    19 The Company's good faith at tempts to restore and recover the data in accordance wi th the se terms and condition s shall be th e purcha ser's sole and exclusive remedy and the Company shall not be liable for any damages whats oever. The Company cannot guarantee that any data will be recover able nor can it guar antee which data file s[...]

  • Page 20

    20 Following a Disaster If the Solo is exposed to a disaster such as a flood or fire, you should immediately call the ioSafe Di saster Respons e Team at 1-8 88-984- 6723 (US & Ca nada) or 1-530-886 -1578 (Inte rnational) exte nsion 430. You can also se nd an email to disa ster support@iosafe. com . The professionals a t ioSafe can determine th [...]

  • Page 21

    21 3. Report disaster event, an d obtain return shipping address/in struction s 4. Drain any free water from the io Safe device if post-flood 5. Place the ioSafe device in a heavy duty plastic garbage bag 6. Place the bagged ioSafe device in a small cardboard box with a paper marked with the RMA #, name, phone and address 7. Fill the bottom of a la[...]

  • Page 22

    22 ioSafe War ranty If a mechanical or operable part of an ioSaf e malfunctions or bre aks down during normal use, ioS afe will at our option, repair or replace said part free for a period of three (3) years from the date of purchase. Extended warranty service is available by contacting your r etail seller, or by contacting ioSafe at 1-530- 88 6-15[...]