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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of IRIS Touch 200, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of IRIS Touch 200 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of IRIS Touch 200. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of IRIS Touch 200 should contain:
- informations concerning technical data of IRIS Touch 200
- name of the manufacturer and a year of construction of the IRIS Touch 200 item
- rules of operation, control and maintenance of the IRIS Touch 200 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of IRIS Touch 200 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of IRIS Touch 200, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the IRIS service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of IRIS Touch 200.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the IRIS Touch 200 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
200 Range Dialer Installation Manual Version 1.0[...]
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The information contained is supplied without liability for any errors or omissions. No part may be reproduced or used except as authorised by contract or other written permission. The copyright and foregoing restriction on reproduction and use extend to all media in which the information may be embedded. © 2008 Chiron Technology Ltd[...]
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Page 3
[...]
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Iris Touch 200 Range Dialer Installation Manual i Contents 1. Introduction ...................................................................................................... 1 1.1. About this manual… .............................................................................. 1 1.2. Overview .................................................[...]
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Iris Touch 200 Range Dialer Installation Manual ii[...]
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Iris Touch 200 Range Dialer Installation Manual 1 1. Introduction 1.1. About this manual… This manual is designed to help you, the Installer, with the installation process for the IRIS Touch alarm dialer. We recommend that you read through this manual, in its entirety, before you visit the customer’s site and begin the installation. 1.2. Overvi[...]
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Iris Touch 200 Range Dialer Installation Manual 2 1.3. System specifications Feature Touch 200 GSM Touch 220 Ethernet Touch 240 Ethernet & GPRS Stylish, tamper proof enclosure Easy to install and test with touch screen interface 2-wire (POTS) analogue interface to standard alarm dialers Support for SIA (1-3), Co[...]
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Iris Touch 200 Range Dialer Installation Manual 3 2. Before you start… 2.1. Package contents In this package you should have the following components: • Main dialer unit comprising: • PCB with 3 part plastic enclosure (back, front and slider). • 4 x assembly screws. • 2 x tamper switch springs. • Power cable (black) for connection to DC[...]
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Iris Touch 200 Range Dialer Installation Manual 4 3. Alarm dialer interface IRIS dialers carry alarm signals from the alarm panel over IP completely transparently so when they arrive at the Monitoring Centre it is as though they had come over a traditional PSTN connection. IRIS dialers support SIA (Levels 1 to 3), Contact ID, Scancom (Fast Format) [...]
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Iris Touch 200 Range Dialer Installation Manual 5 1. Decide where to run the cables Decide the best way to run the cables to the PCB. This can be either: • Behind the unit (through the wall). • Through the bottom of the back plate of the unit (via the ‘knock outs’). 2. Disassemble the unit Remove the two case fixing screws [1] and open the [...]
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Iris Touch 200 Range Dialer Installation Manual 6 7. Fit the PCB to the back plate Fit the PCB to the back plate, aligning the corners of the plate with the edgings on the back plate and the two bottom screw fittings [13] . Screw in the 2 top screws only [14] . 8. Fit the SIM card ( GSM / Ethernet & GPRS only ) Fit the SIM card [15] . Power mus[...]
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Iris Touch 200 Range Dialer Installation Manual 7 5. Configuring the IRIS Touch Dialer The majority of configurations can be carried out via the touch screen interface display on the IRIS dialer. For more complex systems, for example where the data port is used, additional configuration is available via the USB connector using a laptop / PC and IRI[...]
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Iris Touch 200 Range Dialer Installation Manual 8 6. Post installation Once you have completed the installation you must: • Ensure the system is running correctly, the LED light on top of the unit is on steady and alarms are being signaled to the Monitoring Centre correctly. • After a short period of inactivity the display will switch off. To s[...]
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Iris Touch 200 Range Dialer Installation Manual 9 Reference g round Pin inputs 14 4K7 Resistor 15K Resistor 14 Reference g round Pin inputs 7.1. Installation Each PIN input is designed to be connected in a loop via an open/close contact source from an alarm panel, or other device, to a reference ground PIN [19] available on the IRIS dialer, as show[...]
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Iris Touch 200 Range Dialer Installation Manual 10 7.2. Default alarm messages The default SIA messages for each PIN are shown below: Pin ‘Set’ message ‘Restore’ message Meaning 1 NBA01 NBR01 Burglary alarm/restore 2 NFA02 NFR02 Fire alarm/restore 3 NQA03 NQR03 Emergency alarm/restore 4 NOP04 NCL04 Open/close 8. Relay outputs The IRIS diale[...]
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Iris Touch 200 Range Dialer Installation Manual 11 Appendix A – Settings menu Setting Purpose Network Interfaces Selects which network interfaces are going to be used (i.e. Ethernet and/or Ethernet/GPRS). Stops dialer reporting trouble on interfaces not being used. Account Number/Name The IRIS account number/name, as allocated by the Monitoring C[...]
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Iris Touch 200 Range Dialer Installation Manual 12 Appendix B – Installation photos [1] [2] [3] [5] [4] [6][...]
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Iris Touch 200 Range Dialer Installation Manual 13 [9] [7] [8] [13] [14] [17] [16] [18] [11] [10] [12] [15] [20] [19][...]
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Iris Touch 200 Range Dialer Installation Manual 14 Appendix C – Specification Alarm Dialer Interface Two wire interface via RJ11 socket 40V feed at 12mA Ringing voltage 40V P-P to REN4 for incoming calls Off hook detection with dial-tone presented to alarm dialer DTMF tone recognition for dialing outgoing calls and alarm signaling Ethernet Interf[...]
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Iris Touch 200 Range Dialer Installation Manual 15 Conformance The IRIS range of alarm dialers comply with the following European Directives: • 1999/5/EC (Radio & Telecoms Terminal Equipment Directive). • 72/23/EEC (Low Voltage Directive). • 89/336/EEC (Electromagnetic Compatibility Directive as amended by 92/31/EEC). Conformance to EN501[...]