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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of IronKey Personal, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of IronKey Personal one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of IronKey Personal. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of IronKey Personal should contain:
- informations concerning technical data of IronKey Personal
- name of the manufacturer and a year of construction of the IronKey Personal item
- rules of operation, control and maintenance of the IronKey Personal item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of IronKey Personal alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of IronKey Personal, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the IronKey service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of IronKey Personal.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the IronKey Personal item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
P A GE 1 IR ONKEY USER GUIDE User Guide Ir onK e y P ersonal Secur e Flash Driv e[...]
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Page 2
P A GE 1 IR ONKEY USER GUIDE Thank y ou for y our inter est in Ir onK e y . Ir onK ey is committed to cr eating and dev eloping the best security technologies and making them simple-to-use , affor dable , and a vailable to ev er y- one . Y ears of resear ch and millions of dollars of de velopment ha v e gone into bringing this tech- nolog y to y ou[...]
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Page 3
P A GE 2 IR ONKEY USER GUIDE CONTENTS What is it? Meet the Ir onK ey Cor e Featur es Device Diagrams T echnical & Security Notes Ir onK ey Device Security Ir onK ey Ser vices Secur ity Ho w Does it W ork? Pr oduct W alkthrough Initializing and Activating Y our Ir onK ey on Windo ws Using the Ir onK ey Unloc k er on Windo ws Initializing Y our I[...]
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P A GE 3 IR ONKEY USER GUIDE What is it? Meet the Ir onK e y The Ir onK ey P ersonal Secure Flash Driv e, designed to be the w orld’ s most secur e USB ash drive, protects y our data, passw ords, and Internet privacy with some of toda y’ s most advanced security technologies. Even if your Ir onK e y is lost or stolen, your data r emains prot[...]
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P A GE 4 IR ONKEY USER GUIDE P ortable Cr oss-Platform Data Access The Ir onK ey Unlock er allows y ou to access your encrypted les on Win - dows 2000, XP , Vista, Mac OS X and n umerous distributions of Lin ux. Simple De vice Manag ement Y our Ir onK ey includes the Ir onK ey Contr ol Panel, a central launchpad for launching your a pplications,[...]
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Page 6
P A GE 5 IR ONKEY USER GUIDE De vice Diagrams The Ir onK ey has been designed fr om the ground up with security in mind. A combination of advanced security technologies ar e used to ensure maximum pr otection of y our data. Additionally , the IronK ey has been designed to be ph ysically secur e, to pr ev ent hardwar e-le vel attacks and tampering, [...]
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P A GE 6 IR ONKEY USER GUIDE T echnical & Security Notes W e are endea v oring to be very open about the security architectur e and technology that we use in designing and building the Ir onK ey devices and online ser vices. There is no hocus-pocus or handwa ving her e . W e use established cr yptographic alg orithms, we de velop thr eat models[...]
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P A GE 7 IR ONKEY USER GUIDE P assw ord Mana ger Pr otection The Ir onK ey Passw ord Manager and m y .ironk ey .com work together , giving you the ability to back up y our online passw ords to y our Online Security V ault at my .ir onk ey .com . First, you m ust unlock your Ir onK ey de vice, which requir es tw o-factor authentication. Y our pass w[...]
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P A GE 8 IR ONKEY USER GUIDE Secure Sessions: Making T or Faster and Mor e Secure Ir onK ey maintains a secur e , private T or network with its own, high-perf or - mance ser v ers (separate from the public T or network). This improv es the ov erall security in at least two wa ys: Since Ir onK ey contr ols the “exit-node” in your encrypted T or [...]
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P A GE 9 IR ONKEY USER GUIDE Ho w does it work? Pr oduct W alkthr ough Y our Ir onK ey P ersonal Secure Flash Driv e consists of the following components: » Ir onK ey Unlock er (Windows, Mac and Linux) » Ir onK ey Contr ol P anel (Windows only) » Ir onK ey Vir tual K eyboar d (Windows only) » Mozilla Firef o x & IronK e y’ s Secur e Sessi[...]
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P A GE 10 IR ONKEY USER GUIDE 3 Create a device passw ord and a nickname for y our Ir onK ey . Since you can ha ve multiple Ir onK eys associated with one Ir onK ey account, the nickname helps you distin- guish between diff erent Ir onK ey de vices. Y our passw ord is case-sensitiv e and must be at least 4 characters in length. The threat of brute-[...]
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P A GE 11 IR ONKEY USER GUIDE USING THE IRONKEY UNLOCKER ON WINDO WS The Ir onK ey Unlock er allows y ou to securel y access your les on m ultiple operating systems. It pr ompts you f or your pass wor d, securely validates it, and then mounts y our secur e volume where all of y our les ar e stored on the Ir onK ey . Here is ho w to unlock you[...]
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P A GE 12 IR ONKEY USER GUIDE INITIALIZING Y OUR IRONKEY ON A MA C If you pr efer to use a Mac, you can choose to initialize y our Ir onK ey on a Mac OS X computer : Step Description 1 Plug the Ir onK ey into y our computer’ s USB port. Y our Ir onK ey will run on Mac OS X (10.4 or 10.5), P ow erPC or Intel computers. It can also be setup and use[...]
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P A GE 13 IR ONKEY USER GUIDE USING THE IRONKEY UNLOCKER ON A MA C The Ir onK ey Unlock er for Mac will allow y ou to access y our les and change your de vice pass - wor d on a Mac. Y ou can use the other IronK e y applications and ser vices on a Windows com- puter . Step Description 1 Plug in your Ir onK ey and unlock it with your pass wor d. W[...]
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Page 15
P A GE 14 IR ONKEY USER GUIDE 3 Create a de vice passw ord and a nickname for y our Ir onK ey . Since you can ha ve multiple Ir onK eys, the nickname helps you distinguish betw een differ ent Ir onK ey de- vices. Y our passw ord is case-sensitiv e and must be at least 4 characters long . The threat of brute-for ce passw ord attacks is r emoved b y [...]
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P A GE 15 IR ONKEY USER GUIDE Note that simply unmounting the de vice will not automatically lock the secur e volume. T o lock the device y ou will ha v e to either unmount and ph ysically r emov e (unplug) it, or else run: ironkey --lock Please note the follo wing impor tant details for using y our IronK e y on Linux: 1. K ernel V er sion must be [...]
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P A GE 16 IR ONKEY USER GUIDE USING THE IRONKEY CONTROL P ANEL Step Description 1 Creating, editing, deleting secur e les When you click on “Secure Files” in the Ir onK ey Contr ol Panel, Windo ws Explorer will open dir ectly to your secur e v olume . All les on your Ir onK e y are str ongly[...]
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Page 18
P A GE 17 IR ONKEY USER GUIDE 3 Conguring device settings The Settings menu allows y ou to congur e pref erences to your liking, such as: » Enabling/Disabling the Passw ord Manager » Enabling/Disabling the Secur e Sessions » Conguring Passw ord Manager options » Select which web br o wser your Ir onK ey should use » Enabling an automa[...]
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Page 19
P A GE 18 IR ONKEY USER GUIDE 7 Adding, r enaming, and remo ving applications to the Applications List T o manage the items in the Application List of the Ir onK ey Contr ol Panel, simply right-click anywher e in Application List. A menu will appear allo wing you to: 1. Br owse to a new a pplication to add it to the list 2. Rename existing applicat[...]
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Page 20
P A GE 19 IR ONKEY USER GUIDE Step Description 1 Click the Ir onK ey Vir tual K ey- board icon. The Ir onK ey Vir tual K eyboar d will appear . Alternativ ely , y ou can press CTRL + AL T + V 2 Click on the k eys to type out your pass wor d. Click on ‘Enter’ when you ar e nished. Note that y ou can use the IronK e y Vir tual K eyboar d in co[...]
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Page 21
P A GE 20 IR ONKEY USER GUIDE 2 T oggle Secure Sessions for secur e and private surng Clicking the Ir onK ey button on the bottom right of the onboard Fir efo x will silently turn Ir onK ey’ s Secure Sessions Ser vice on/off. This will create an encr ypted tunnel directl y fr om your Ir onK ey , out to a secured Ir onK ey w eb ser ver , wher e[...]
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Page 22
P A GE 21 IR ONKEY USER GUIDE USING THE IRONKEY P ASSW ORD MANA GER The Ir onK ey Passw ord Manager connects to the onboar d Firef ox br owser , or to Internet Ex- plorer (v ersions 6 or 7) on y our computer , automatically lling in y our sa ved pass wor ds so[...]
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Page 23
P A GE 22 IR ONKEY USER GUIDE 3 Editing/deleting logins and P or - table Bookmarks Y ou can manage your Pass wor d Manager accounts fr om within the IronK e y Control Panel. Each w ebsite will ha v e a set-able name , a URL, a username (logins only), and a passw or d (logins only). Y our passw ords ar e not shown unless y ou click the “Show” ch[...]
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P A GE 23 IR ONKEY USER GUIDE USING THE SECURE BA CKUP SOFTW ARE If your Ir onK e y is lost or stolen, you ha v e peace of mind knowing that your condential information cannot be seen by an yone but y ou. And getting y our data back is simple with Ir onK ey’ s Secure Backup softwar e , which securel[...]
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P A GE 24 IR ONKEY USER GUIDE IMPOR TING A DIGIT AL CER TIFICA TE INT O THE IRONKEY The Ir onK ey Cr yptochip includes a limited amount of extr emely secure har dwar e storage space , which can be used for storing the private k e y associated with a digital cer ticate. This pr ovides you with ad ditio[...]
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Page 26
P A GE 25 IR ONKEY USER GUIDE 4 Note that Ir onK ey’ s certicate is a vailable her e . Now y ou can add y our own. Click the ‘ Impor t ’ button. 5 Br owse to the PKCS#12-for - mat certicate le and open it. Y ou will be pr ompted for the location of the PKCS#12- format certicate le (le extension will be .p12 in UNIX/ Linux, .[...]
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Page 27
P A GE 26 IR ONKEY USER GUIDE USING MY .IRONKEY .COM Y our Ir onK ey supports advanced cr yptographic authentication using strong PKI k ey pairs gener - ated in the Ir onK ey Cr yptochip . When you log into my .ironk ey.com fr om y our device, it uses these unique k eys as y our digital identity crede[...]
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Page 28
P A GE 27 IR ONKEY USER GUIDE 4 Monitoring account activities The Account Dashboard sho ws you the r ecent activities on your account, such as logins, failed passw ord attempts, and when y our device pass- wor d has been r ecover ed. 5 Enabling Account Aler ts for r eal-time account monitoring Y ou can enable a number of Account Alerts for addition[...]
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Page 29
P A GE 28 IR ONKEY USER GUIDE USING Y OUR IRONKEY IN READ-ONL Y MODE Y ou can unlock your Ir onK ey in a r ead-only state such that les on y our Ir onK ey cannot be ed - ited. An example of when this is useful is when you want to access a le on y our Ir onK ey while using[...]
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Page 30
P A GE 29 IR ONKEY USER GUIDE Pr oduct Specications CAP A CITY* 1GB, 2GB, 4GB, 8GB SPEED * Up to 30 MB per second r ead speed Up to 20 MB per second write speed DIMENSIONS 75mm X 19mm X 9mm WEIGHT 0.8 oz W A TERPROOF MIL-STD-810F OPERA TING TEMPERA TURE -40 C , +85 C OPERA TING SHOCK 16G rms ENCR YPTION Hardwar e: 128-bit AES (CBC-Mode) Hashing:[...]
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P A GE 30 IR ONKEY USER GUIDE What’ s next? In many wa ys, that’ s up to y ou. W e are f ocused on building not only the world’ s most secure ash driv e, but also enabling technologies that are simple and enjo yable to use . Y our feedback reall y matters to us, and we carefull y re view all f eature r equests and customer feedback for pri[...]
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P A GE 31 IR ONKEY USER GUIDE Contact Information Pr oduct F eedback F eatur e Requests feedback@ironk ey .com featur erequest@ir onk ey .com Ir onK ey Online IronK ey Support https://my .ir onk ey.com https://suppor t.ironk ey .com https://learn.ironk ey .com suppor t@ironk ey .com https://suppor t.ironk ey .com 5150 El Camino Real, Suite C31 http[...]