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iStorage diskAshur DT USB 3.0 256-bit 4TB manual

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Table of contents for the manual

  • Page 1

    #1 www .istorage-uk.com iStorage diskAshur DT ® Manual – v 3.2 User Manual Remember t o sa ve y our PIN in a safe place. If lost or for got ten, there is no w ay to access the dr iv e . If you ar e having dif ficult y using your diskAshur DT ® drive please contact our t echnical depar tment at email address - support@istorage-uk.com or b y phon[...]

  • Page 2

    #2 iStorage diskAshur DT ® Manual – v 3.2 www .istorage-uk.com Copyr ight © iStor age, Inc 20 1 1 . All rights r eserved. Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Distribution of modified versions of this document is prohibited witho[...]

  • Page 3

    #3 www .istorage-uk.com iStorage diskAshur DT ® Manual – v 3.2 T able of Contents Introduction.....................................................................................................................................4 Box contents .........................................................................................................[...]

  • Page 4

    #4 iStorage diskAshur DT ® Manual – v 3.2 www .istorage-uk.com Box contents • diskAshur DT ® Drive • Univer sal Mains A dapter • USB Cab le • Quick Star t Guide Looking for an effortless way to secure your data? Look no further than the diskAshur DT . With an easy-to-use keypad design and software free setup, the diskAshur DT enables yo[...]

  • Page 5

    #5 www .istorage-uk.com iStorage diskAshur DT ® Manual – v 3.2 1. diskAshur DT Layout The “ Cancel ” button can be used to: • Cancel current operation • Return to the previous step when you knowingly entered a wrong PIN • Exit the Admin Mode The button can be used to access the diskAshur DT and it can also be used as an OK acknowledgem[...]

  • Page 6

    #6 iStorage diskAshur DT ® Manual – v 3.2 www .istorage-uk.com 2. Connecting the diskAshur DT Be sure to review the following information before you begin to use the diskAshur DT . Attention : Use only the included cables with your diskAshur DT . Y ou might damage the drive if you use a cable not included with the diskAshur DT . O | On Off 1. En[...]

  • Page 7

    #7 www .istorage-uk.com iStorage diskAshur DT ® Manual – v 3.2 3. How do I use the diskAshur DT the first time? Y ou can use it in one of the following ways: • Enter the Admin Mode with 123456 (default administrator PIN), and then you are able to change the Admin PIN or create a User PIN. • Directly enter the Secure User Mode with 123456 (d[...]

  • Page 8

    #8 iStorage diskAshur DT ® Manual – v 3.2 www .istorage-uk.com 5. Entering the Standby Mode The Standby Mode is the default mode of the diskAshur DT and is the gateway to other operations. T o enter the Standby Mode, attach the diskAshur DT to your computer . The drive automatically goes into Standby Mode and the LED indicator light turns RED . [...]

  • Page 9

    #9 www .istorage-uk.com iStorage diskAshur DT ® Manual – v 3.2 8. Entering the Admin Mode The diskAshur DT cannot be recognized by the operating system in the Admin Mode. T o enter the Admin Mode, do the following: 1. Attach the USB cable to an available USB port on your computer and turn the diskAshur DT ON . The diskAshur DT goes into the Stan[...]

  • Page 10

    #10 iStorage diskAshur DT ® Manual – v 3.2 www .istorage-uk.com 10. Changing the Admin PIN Y ou can change the Admin PIN by doing the following: 1. Enter Admin Mode (refer to page 9 for details). 2. Press and hold + 9 until the LED indicator light flashes BLUE . 3. Enter the new PIN and press (The PIN must be a minimum of 6 digits and a maximum[...]

  • Page 11

    #11 www .istorage-uk.com iStorage diskAshur DT ® Manual – v 3.2 11. Adding a new User PIN Y ou can add a new User PIN by doing the following: 1. Enter the Admin Mode (refer to page 9 for details). 2. Press and hold + 1 until the LED indicator light flashes BLUE intermittently . 3. Enter a User PIN and press (a minimum of 6 digits and a maximum [...]

  • Page 12

    #12 iStorage diskAshur DT ® Manual – v 3.2 www .istorage-uk.com 14. Setting the Unattended Auto Lock Feature T o protect against unauthorized access if the drive is unlocked and unattended, the diskAshur DT can be set to automatically lock after a pre-set amount of time. In its default state, the diskAshur DT Unattended Auto Lock feature is turn[...]

  • Page 13

    #13 www .istorage-uk.com iStorage diskAshur DT ® Manual – v 3.2 15. Brute Force Protection What is Brute Force Attack? A brute force attack is a method of defeating a cryptographic scheme by systematically tr ying a large number of possibilities; for example, a large number of the possible keys in a key space in order to decrypt a message. In mo[...]

  • Page 14

    #14 iStorage diskAshur DT ® Manual – v 3.2 www .istorage-uk.com 16. Setting a Self Destruct PIN The diskAshur DT has the ability to set a PIN that will reset the encryption key if needed. By resetting the encr yption key all data on the drive will be lost and cannot be recovered. Note : After initiating the Self Destruct sequence, the PIN used t[...]

  • Page 15

    #15 www .istorage-uk.com iStorage diskAshur DT ® Manual – v 3.2 17. Completely resetting the diskAshur DT If you forget all the User PINs or Admin PIN, you can perform a complete reset to remove all the User PIN, and restore the Admin PIN to the default 123456 . Attention: Completely resetting the diskAshur DT will reset the encryption key , in [...]

  • Page 16

    #16 iStorage diskAshur DT ® Manual – v 3.2 www .istorage-uk.com 5. In the Computer Manage window , click Disk Management . In the Disk Management window, the diskAshur DT is recognized as an unknown device that is uninitialized and unallocated. 6. Right-click Unknown Disk, and then select Initialize Disk. Note : If the Initialize Disk Wizard win[...]

  • Page 17

    #17 www .istorage-uk.com iStorage diskAshur DT ® Manual – v 3.2 9. Click Next . 10. If you need only one partition, accept the default partition size and click Next . 11. Assign a drive letter or path and click Next . 12. Create a volume label, select Perform a quick format, and then click Next . 13. Click Finish . 14. Wait until the format proc[...]

  • Page 18

    #18 iStorage diskAshur DT ® Manual – v 3.2 www .istorage-uk.com 20. T roubleshooting This section contains troubleshooting information for the diskAshur DT . If you encounter any of the following problems when using the diskAshur DT , refer to the corresponding answers. Q: How do I use the diskAshur DT the first time? A: Y ou can use it in one [...]

  • Page 19

    #19 www .istorage-uk.com iStorage diskAshur DT ® Manual – v 3.2 Q: Do I require “Admin Rights” for the diskAshur DT to work? A: No, since the diskAshur DT does not require any software to be installed and the encryption/decr yption is performed in Hardware on the drive itself, “Admin Rights” are not required. Q: I’m getting a continuou[...]

  • Page 20

    #20 iStorage diskAshur DT ® Manual – v 3.2 www .istorage-uk.com Apple Mac The diskAshur DT keeps locking after 5-10 minutes on the Macs – This will be due the Mac’ s power saving as there is a setting to switch off hard drives that are idle after a fix period of time see below; The settings in Energy Saver preferences affect what happens wh[...]

  • Page 21

    #21 www .istorage-uk.com iStorage diskAshur DT ® Manual – v 3.2 Note For Windows 8.1 users; Y ou will need to install a Windows update (KB2919355 ) as well as follow the steps on pages 18 &19. Please go to this link and choose Method 2; http://support.microsoft.com/kb/2919355 . Once the download option appears select KB2919355 and then downl[...]

  • Page 22

    #22 iStorage diskAshur DT ® Manual – v 3.2 www .istorage-uk.com 21. T echnical Support iStorage provides the following helpful resources for you: iStorage’ s Website http://www .istorage-uk.com E-mail correspondence support@istorage-uk.com T elephone support with our T echnical Support Department on +44 (0) 20 8991-6260 . iStorage’ s T echni[...]

  • Page 23

    #23 www .istorage-uk.com iStorage diskAshur DT ® Manual – v 3.2 © iStorage, 2011, 2012. All rights reserved. iStorage Limited, iStorage House, 13 Alperton Lane Perivale, Middlesex. UB6 8DH, England T el: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.com | web: www .istorage-uk.com[...]