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iStorage IS-DG-256-640 manual

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Table of contents for the manual

  • Page 1

    #1 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 User Manual formerly known as diskGenie[...]

  • Page 2

    #2 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com All trademarks and brand names are the propert y of their respectiv e owner s. Copyright © iStorage, Inc 2009. All rights reserved. Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Distr[...]

  • Page 3

    #3 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 T able of Contents Introduction....................................................................................................................................... 4 Box contents .............................................................................................................[...]

  • Page 4

    #4 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com Looking for an effortless way to secure your data? The iStorage diskG Secure Drive is the ultimate portable hard drive and secure storage system. With an easy-to use keypad design and software free setup, the diskG enables you to securely access the drive with your own unique PIN. Featuring[...]

  • Page 5

    #5 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 1. diskG Layout The “ Cancel ” button can be used to: • Cancel current operation • Return to the previous step when you knowingly entered a wrong password • Exit the Admin Mode The button can be used to access the diskG and it can also be used as an OK acknowledgement in the follo[...]

  • Page 6

    #6 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com 2. Connecting the diskG Be sure to review the following information before you begin to use the diskG. Attention : Use only the included cables with your diskG. Y ou might damage the drive if you use a cable not included with the diskG. 1. Attach the integrated USB cable of the diskG drive [...]

  • Page 7

    #7 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 4. How do I use the diskG the first time? Y ou can use it in one of the following ways: • Enter the Admin Mode with 123456 (default administrator password), and then you are able to change the Admin Password or create a User Password. • Directly enter the Secure User Mode with 123456 ([...]

  • Page 8

    #8 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com 6. Entering the Standby Mode The Standby Mode is the default mode of the diskG and is the gateway to other working modes. T o enter the Standby Mode, attach the diskG to your computer . The drive automatically goes into Standby Mode and the LED indicator light turns RED . In this mode, the [...]

  • Page 9

    #9 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 9. Entering the Admin Mode T o enter the Admin Mode, do the following: 1. Attach the USB cable to an available USB port on your computer . The diskG goes into the Standby Mode, and the LED indicator light turns RED . 2. Press and hold + 0 for five seconds until the LED indicator light fla[...]

  • Page 10

    #10 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com This section provides information about managing your password in the Admin Mode. Y ou can change the Admin Password by doing the following: 1. Enter Admin Mode (refer to page 9 for details). 2. Press and hold + 9 until the LED indicator light flashes BLUE . 3. Enter the new password and [...]

  • Page 11

    #11 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 12. Adding a new User Password Y ou can add a new User Password by doing the following: 1. Enter the Admin Mode (refer to page 9 for details). 2. Press and hold + 1 until the LED indicator light flashes BLUE intermittently . 3. Enter a User Password and press (a minimum of 6 digits and a [...]

  • Page 12

    #12 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com 15. Brute Force Protection What is a Brute Force Attack? A brute force attack is a method of defeating a cryptographic scheme by systematically tr ying a large number of possibilities; for example, a large number of the possible keys in a key space in order to decrypt a message. In most sc[...]

  • Page 13

    #13 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 16. Completely resetting the diskG If you forget all the User Passwords or Admin Passwords, you can perform a complete reset to remove all the User Passwords, and restore the Admin Password to the default 123456 . Attention : Completely resetting the diskG will reset the encryption key , i[...]

  • Page 14

    #14 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com 5. In the Computer Manage window , click Disk Management . In the Disk Management window, the diskG is recognized as an unknown device that is uninitialized and unallocated. 6. Right-click Unknown Disk, and then select Initialize Disk. Note : If the Initialize Disk Wizard window opens, cli[...]

  • Page 15

    #15 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 9. Click Next . 10. If you need only one partition, accept the default partition size and click Next . 11. Assign a drive letter or path and click Next . 12. Create a volume label, select Perform a quick format, and then click Next . 13. Click Finish . 14. Wait until the format process is [...]

  • Page 16

    #16 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com 19. T roubleshooting This section contains troubleshooting information for the diskG. If you encounter any of the following problems when using the diskG, refer to the corresponding answers. Q: How do I use the diskG the first time? A: Y ou can use it in one of the following ways: • Ent[...]

  • Page 17

    #17 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 Q: Do I require “Admin Rights” for the diskG to work? A: No, since the diskG does not require any software to be installed and the encryption/decr yption is performed in Hardware on the drive itself, “Admin Rights” are not required. Q: I’m getting a continuously flashing red lig[...]

  • Page 18

    #18 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com Apple Mac The diskG keeps locking after 5-10 minutes on the Macs – This will be due the Mac’ s power saving as there is a setting to switch off hard drives that are idle after a fix period of time see below; The settings in Energy Saver preferences affect what happens when your Mac is[...]

  • Page 19

    #19 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 Note For Windows 8.1 users; Y ou will need to install a Windows update (KB2919355 ) as well as follow the steps on pages 18 &19. Please go to this link and choose Method 2; http://support.microsoft.com/kb/2919355 . Once the download option appears select KB2919355 and then download and[...]

  • Page 20

    #20 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com 20. T echnical Support iStorage provides the following helpful resources for you: iStorage’ s Website http://www .istorage-uk.com E-mail correspondence support@istorage-uk.com T elephone support with our T echnical Support Department on +44 (0) 20 8991-6260 . iStorage’ s T echnical Sup[...]

  • Page 21

    #21 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 © iStorage, 2009. All rights reserved. iStorage Limited, iStorage House, 13 Alperton Lane Perivale, Middlesex. UB6 8DH, England T el: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.com | web: www .istorage-uk.com[...]