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Jabra 6470 manual

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Table of contents for the manual

  • Page 1

    www .jabra.com User Manual Jabr a GO™ 6470[...]

  • Page 2

    2 english JAB RA GO 6470 WEL C OME Congratulations on pur chasing your new Jabra GO 6470. W e are sure y ou will enjoy its wide range of features, and nd the headset comfortable to wear and easy to use. Jabra GO 6470 includes a touchscreen base, enabling c onnectivit y with desk phones and softphones (PC), and the Jabra GO headset is compatible [...]

  • Page 3

    3 english JAB RA GO 6470 C ONTENTS 1. PR O D UC T O V ER V I E W ........................................................................... 6 1.1 P ack age Contents .................................................................................................................................. 6 1.2 JABRA GO 6470 Headset .........................[...]

  • Page 4

    4 english JAB RA GO 6470 6. JA B R A L IN K 350 U SB BLU E TOOT H® A DAP T ER FE A T UR E S ... 23 6.1 Jabra LINK 350 USB Bluetooth® Adapter Button ............................................................... 23 6.2 Jabra LINK 350 USB Bluetooth® Adapter Visual I ndicators .......................................... 23 7. TOU C HS C RE E N I NT[...]

  • Page 5

    5 english JAB RA GO 6470 12. TE C HN I C AL SP E CI F IC A T IO N S ......................................................... 36 12.1 Jabra GO Headset ................................................................................................................................ 36 12.2 Jabra GO Headset Batter y ....................................[...]

  • Page 6

    6 english JAB RA GO 6470 1. P R OD U C T O V E R VI E W 1.1 P A CK AG E CO N TE NT S LINK350 Base Pow er Adapter (for Base) Jabra LINK 350 USB Bluetooth® Adapter T elephone Cable T ravel Charger P ower Adapter Headband Attachment Earhook Attachment (small, medium and large earbuds) Quick Start Guide T ravel Charger Base and Headset Cradle Headset [...]

  • Page 7

    7 english JAB RA GO 6470 1.2 JA BR A GO 6470 HE AD SE T Multi-function Button Volume T ouch Panel Noise- cancelling Microphone LED Indicator Earbud Earhook Attachment Recharge contact[...]

  • Page 8

    8 english JAB RA GO 6470 1.3 HE AD S E T A T T AC H ME NT S The Jabra GO 6470 headset can be worn in the headband, earhook or neckband wearing-styles. The headband and earhook attachments are included with the Jabra GO 6470. The neckband attachment can be purchased separately . Wearing-styles can be worn on the left or right ear . Regardless of wea[...]

  • Page 9

    9 english JAB RA GO 6470 Attaching the headband 1. Remove the current wearing style attachment, if an y. 2. Align the headset earbud with the matching holes of the headband wearing style, as illustrat ed, and press rmly until they click into place (snap-to-click). 3. Adjust the length of the headband to t against the head. 4. Position the mic[...]

  • Page 10

    10 english JAB RA GO 6470 1.4 JA BR A GO 6470 BA SE T ouchscreen Security Slot Speaker T elephone Port Handset Port AUX P ort USB Port Pow er Adapter Port Headset Cradle[...]

  • Page 11

    11 english JAB RA GO 6470 1.5 JA BR A LI NK 350 US B BL UETOO TH ® ADAPTER The Jabra LINK 350 USB Bluetooth® Adapter c onnects to a PC and enables the Jabra GO 6470 headset to function with a softphone on the PC. LINK350 Adapter Button USB Plug LED Indicator 1. 6 JABRA GO TRA VEL CHARGER The Jabra GO T ravel Charger charges the Jabra GO 6470, and[...]

  • Page 12

    12 english JAB RA GO 6470 1. 7 OPTIONAL A CCESSORIES The following Jabra GO 6470 ac cessories are available separately . LINK350 Car Charger Neckband Attachment Replacement Earhook, with Earbuds Replacement Ear Cushions Replacement Headband Attachment T ravel Kit GN1000 Electronic Hookswitch Adapter (adapter may vary from illustration)[...]

  • Page 13

    13 english JAB RA GO 6470 2 . CONNEC TING T O A PHONE USING THE SETUP WIZARD The easiest way to connect and congure y our Jabra GO product is to use the setup wizard on the touchscreen. The setup wizard will guide you thr ough connecting and conguring the desk phone, softphone and/or mobile phone. 2.1 CON N EC T TO PO WE R Connect the power a[...]

  • Page 14

    14 english JAB RA GO 6470 3. CO N NE C T I N G TO A P H O NE MA N UAL L Y 3.1 CON N EC T TO PO WE R Connect the power adapter to the base 1. Plug the supplied power adapter int o the por t marked on the base. 2. Connect the power adapter to the mains pow er socket. 3.2 DO CK H EA DS E T Dock the headset, as illustrated. When the headset is docked c[...]

  • Page 15

    15 english JAB RA GO 6470 Connect the Jabra GO base to a PC 1. Plug the supplied USB cable into the port marked on the base. 2. Connect the USB cable to any free USB port on the PC. 3. Download and install Jabra PC Suite from www .jabra.com/pcsuite. 4. T ap the tool icon on the touchscreen to open the settings menu, and tap Phone Settings > Enab[...]

  • Page 16

    16 english JAB RA GO 6470 Pairing the Jabra GO 6470 and the J abra LINK 350 USB Bluetooth ® Adapter The Jabra GO 6470 headset and Jabra LINK 350 USB Bluetooth ® Adapt er are already paired from the factory. The pairing procedure below is only necessary when the pairing is lost. 1. Attach the Jabra LINK 350 USB Bluetooth ® adapter to the PC, and [...]

  • Page 17

    17 JAB RA GO 6470 3.5 SE LE C T A ND CON N EC T T O A D ES K P H ON E Select which desk phone you are connecting to from the following f our options: OPTION 1 Desk Phone with Headset Port This type of desk phone has a dedicated headset port (usually at the back of the phone). These phones typically have a button on the front panel for swit ching be[...]

  • Page 18

    18 JAB RA GO 6470 OPTION 3 Desk Phone with GN1000 Remote Handset Lifter The GN1000 remote handset lifter manually lifts the desk phone handset to make or answer a call. F or mounting instructions refer to documentation supplied with the GN1000. 1. On the desk phone, unplug the handset cable from the phone body . 2. Connect the handset cable to the [...]

  • Page 19

    19 english JAB RA GO 6470 4 . JABRA PC SUITE Jabra PC Suite is a collection of software designed to support the Jabra GO 6470. For optimal functionality and management of the Jabra GO , it is highly recommended to install Jabra PC Suite. Jabra PC Suite consists of: PC Call Manager Manages call handling on your PC monitor , and enables call and sett[...]

  • Page 20

    20 english JAB RA GO 6470 5. J AB R A GO 6470 H E A DS E T FE A T UR E S 5. 1 HEADSET MUL TIFUNC TION BUT TON The headset multi-function button can answer calls, end calls, swit ch between held calls, and more, using a combination of taps, double-taps or presses. Multi-function button Function T ap Double -tap Press (hold 1-2 seconds) Answer inc[...]

  • Page 21

    21 english JAB RA GO 6470 5. 3 HEADSET LED INDICA TOR The LED indicator indicates the headset status . Led indicator Headset state LED when battery is full (click to view) LED when battery is low (click to view) Idle Not connected Call active Ringing Pow er on Pow er o Pairing Pairing succeeded Charging Fully char ged[...]

  • Page 22

    22 english JAB RA GO 6470 5. 4 HEADSET AUDIO INDICA TORS The headset plays a variety of audio tones to indicate headset sta tus and actions. Action Audio Sample (click to listen) Action Audio sample (click to listen) Pow er on Incoming softphone call Pow er o Incoming mobile phone call Button tap Incoming call on another phone while on call (cal[...]

  • Page 23

    23 english JAB RA GO 6470 6. J AB R A LI N K 350 U SB B L U E TO OT H® AD APTER FEA TURES The Jabra LINK 350 USB Bluetooth® Adapter c onnects to a PC and enables the headset to function with a softphone on the PC. 6.1 JA BR A LI NK 350 US B B L U ETO OTH ® AD APTER BUT TON The Jabra LINK 350 USB Bluetooth® Adapter has a single butt on that has [...]

  • Page 24

    24 english JAB RA GO 6470 7 . T OUCHSCREEN INTRODUC TION Th e J abr a GO 647 0 t ou chs cre en is a col or to uch scr ee n t hat en ab les yo u t o con ne ct a nd co ng ure t he Jab ra GO 647 0, mana ge cal ls, and ma nage b ase, heads et and phon e sett ings. T ap t he scr een w ith a nger to a ctivat e ico ns, s crol l up/d ow n a me nu , s[...]

  • Page 25

    25 english JAB RA GO 6470 2 A ctivit y window The activity window is main area of the touchscreen, and displays the curr ently connected phones, allows phone selection, and also the merging of multiple calls. T arget phone (foreg round icon) The large for eground phone icon indicates the current target phone . T o switch target phone tap on the rel[...]

  • Page 26

    26 english JAB RA GO 6470 1 DISC ONNECT HEADSET Disconnects the primar y headset from the base . 2 BASE SETTINGS The base settings allow changes to be made to the touchscr een and base sounds. There are six base settings that can be changed: Setting Description Screen brightness Adjust the screen brightness Screen dimmer timeout Adjust the base idl[...]

  • Page 27

    27 english JAB RA GO 6470 4 PHONE SETTINGS The headset settings allow changes to be made individually to desk phones , softphones or mobile phone settings, as well as access t o the setup wizard and the factor y default reset congura tions setting. There are thr ee sub- categories with individual settings specic to the phone type: Desk phone,[...]

  • Page 28

    28 english JAB RA GO 6470 Softphone (PC) settings Setting Description Base ringtone volume Adjust the softphone (PC) ringtone on the base. Open phone line on undock Automatically open the phone line when the headset is undocked. Enable wideband audio Enable/disable wideband audio. Automatic Audio det ection Enable/disable A utomatic audio detection[...]

  • Page 29

    29 english JAB RA GO 6470 8 . CALL M ANAGEMENT 8.1 MA KI NG A C AL L OR EN DI NG A CA LL 1. Ensur e the relevant phone type is selected as the target phone (large foregr ound icon on touchscreen). If necessary lif t the desk phone handset and set aside (desk phone without electronic hookswitch or GN1000 only). 2. P ut o n the heads et, an d dia l t[...]

  • Page 30

    30 english JAB RA GO 6470 8. 3 ADJUST HEADSET SPEAKER VOL UME Adjusting the headset speaker volume when on a call can be done using the headset volume t ouch panel, or by using the touchscreen. 1. When on a call, tap the call options icon on the touchscreen to open the call options menu. 2. T ap Speaker Volume , and adjust the volume as needed by t[...]

  • Page 31

    31 english JAB RA GO 6470 8.5 PU T TI NG A CA LL ON HO L D/AU DI O H OL D T o put a current call on hold or audio hold, tap the current call phone icon and tap the pause icon (hold) or the audio hold icon in the touchscreen menu. The phone icon will display the relevant hold symbol to indicate the call is on hold or on audio hold. T o resume the ca[...]

  • Page 32

    32 english JAB RA GO 6470 9 . ADV ANCED CALL M ANAGEMENT 9. 1 SWIT CHING CALLS BE T WEEN HEADSET AND HANDSE T When on a phone call, it is possible to switch audio between the Jabra GO headset and a desk phone handset or mobile phone without interrupting the call. Desk phone Switch call from desk phone t o the headset 1. Lift headset from dock[...]

  • Page 33

    33 english JAB RA GO 6470 10. A D V A N C ED J A B RA G O 6470 FE A T U RE S 10 .1 SAFETONE ™ HEARING PROTECTION Safe T one™ provides eective hearing prot ection against potential risks, such as acoustic shock and noise exposure. Safe T one™ consists of two components, PeakS top™ and IntelliT one™. PeakStop™ ac oustic shock protectio[...]

  • Page 34

    34 english JAB RA GO 6470 10.4 TON E S E T TI N GS Choose between three equalizer presets a vailable for all sounds: Treble , Normal (default) and Bass. Change tone settings using the touchscreen 1. When on a call, tap the call options icon on the touchscreen to open the call options menu. 2. T ap T one Setting to open the tone setting menu. 3. Tic[...]

  • Page 35

    35 english JAB RA GO 6470 1 1. F AQS AND TROUBLESHOOTING Q Wh y won’ t my headset pair with my mobile phone? A Check the following: • Make sure that the headset is charged and in pairing mode. If the headset is already turned on, use the multi-function button to turn it o (press and hold down for 4 seconds), then turn it back on in pairin[...]

  • Page 36

    36 english JAB RA GO 6470 1 2. TECHNICAL SPECIFICA TIONS 12.1 JA BR A GO HE AD SE T W earing styles: Ear hook, headband, neckband (supplied or available as optional accessories). Dimensions: 18mm x 76mm x 22.5mm. W eight: <18 g. T alk time: Up to 6 hours. Standby time: At minimum 100 hours. Charge time: • Charging from mains pow er: 0% - 80[...]

  • Page 37

    37 english JAB RA GO 6470 12.2 JA BR A GO HE AD SE T B A T T ER Y Battery type: Lithium Ion. Battery capacity: 125 mA/h, typical. Battery lifetime: Minimum 500 charge cycles (over 3 years when used for 8 hours a da y). Shelf life: The battery holds a charge for at least 6 months in the o state bef ore recharge is required . Replacement: The batt[...]

  • Page 38

    38 english JAB RA GO 6470 12.4 JA BR A LI NK 350 US B B L U ETO OTH ® ADAPTER Dimensions: 18.5mm x 53mm x 7.7mm. Operating envir onment: -10˚C to +60˚C; Up to 95% RH non condensing. PC Connection: Standard USB Bluetooth® version: BT 2.1, Class 1. Bluetooth® range: Up to 100m when paired with a Bluetooth® wireless t echnology Class 1 device; u[...]

  • Page 39

    39 english JAB RA GO 6470 12 .6 M A TERIALS AND ALLERGIES The headband attachment is made of stainless steel and does not hav e a nickel- coated surface. Nickel release from the headband is 0.02 g/cm2/week, which is below the 0.50 g/cm2/week limit established by EU Dir ective 94/27/EF . The stainless steel alloy was tested for nickel r elease[...]

  • Page 40

    40 english JAB RA GO 6470 32-00683 RevF www .jabra.com MADE IN CHINA T YP E : 940 0 HS / BS © 2011 GN Netcom A /S. All rights rese rved. Jabra ® is a r egistere d trademark of GN Netcom A/S. All other tr ademarks included herein a re the property of their respective ow ners. (Design and specifications subject to change without no tice).[...]