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Jabra 9460 manual

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Table of contents for the manual

  • Page 1

    www.jabra.com User manual Jabra PRO™ 9460 Jabra PRO™ 9460 Duo Jabra PRO™ 9465 Duo Jabra PRO™ 9470[...]

  • Page 2

    2 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL C ONTENTS 1. IN T R OD U C TI O N ...................................................................................... 6 2. IM P O R T AN T SA F E T Y IN F O RM A TI O N .............................................. 7 2.1 RE A D TH E SA FE T [...]

  • Page 3

    3 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 6. DAIL Y USE  CALLING, ANSWERING AND HANGING UP . ... .. .. .. .. 3 0 6.1 HE A DS E T CON T RO L S A ND I ND IC A TORS ............................................................................ 30 6.2 TH E T AR G E T PH ON E CON C EP T ...[...]

  • Page 4

    4 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 8.10 SE T T IN GS M EN U ................................................................................................................................. 55 8.11 AD V A NC ED S E T T IN GS M EN U ................................................[...]

  • Page 5

    5 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 14. TE C H NI C A L S P EC I F IC A T I ON S ......................................................... 74 14.1 AL L Jabra PR O HE AD S E TS .........................................................................................................[...]

  • Page 6

    6 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 1 . INTRODUC TION Thank you f or selecting a Jabra PRO™ headset. W e are sure that y ou will enjoy its wide range of featur es and find it comfortable to wear and easy to use . Jabra PRO headsets are available in a wide range of c onfiguration[...]

  • Page 7

    7 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 2 . IMPORT ANT SAFET Y INFORM A TION 2.1 RE A D TH E SA FE T Y B O OK LE T W ARNING!: Y our headset includes a Warning & Declaration guide . Do not attempt to assemble or use your headset before y ou have thoroughly r ead and understood the [...]

  • Page 8

    8 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 2. 3 CARE AND MAINTENANCE Protect your base and headset just as y ou would any other type of sensitive electronic equipment. If your Jabra devices require cleaning , then consider the following advice: - If necessary, clean the touchscreen with [...]

  • Page 9

    9 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 3. P R O DU C T O V E R V I E W 3.1 P ACK A GE CON T EN TS 1 Base 2 Headset cradle 3 Headset appropriate for your J abra PRO model 4 Ear hook with earbud mounted (not included with Jabra PRO 9460 Duo or Jabra PRO 9465 Duo ) and two alternativ e [...]

  • Page 10

    10 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 3. 2 OPTIONAL AC CESSORIES The following acc essories for Jabra PRO are available separ ately and are occasionally mentioned in the other chapters of this manual. Y ou may have order ed one or more of these together with your headset. 1 Remote [...]

  • Page 11

    11 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 3.3 HE A DS E T DI AG RA MS Jabra PRO models are available with sev eral headset options, each of which is illustrated below . The f ollowing key applies to all three headset illustrations: 1 Multifunc tion button (answer/end call, among other [...]

  • Page 12

    12 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL Figure 5: 3 5 1 2 7 6 4 Jabra PRO 9460 Duo and Jabra PRO 9465 Duo headset Note: most of the other illustrations in this manual show the Jabra PRO Midi headset; all other headset models feature similar con trols at similar locations, as illustra[...]

  • Page 13

    13 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 3.4 BA S E D IA GR AM 1 Headset cradle 2 Recharge contact 3 T ouchscreen 4 Desk-phone clear dial-tone switch Note: Not included on the Jabra PRO 9465 Duo or Jabr a PRO 9470 bases, where this is software controlled (set up automa tically) 5 Cov [...]

  • Page 14

    14 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 4 . SYSTEM SE TUP AND CONNEC TIONS This chapter explains how to assemble y our Jabra PRO solution and connect it to your other office equipment. 4.1 SE TU P OV E R V IE W A ND BA CK GR O UN D Connection Diagram (for no headset port) Figure 7: J[...]

  • Page 15

    15 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 4. 2 THE QUICKST ART SETUP WIZARD T o get star ted, just power the base and then f ollow the set-up-wizard instructions on the touchscreen. T o run the setup wizard: 1. Review the information outlined in Section 4.1: Setup Over view and Back[...]

  • Page 16

    16 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL Applying Po wer to the Base Connect the mains power adapter to the port marked on the base, and then plug the adapter into a mains power socket, as shown in the figure belo w . Figure 9: P owering the base Assembling the Headset Jabra PRO heads[...]

  • Page 17

    17 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL Placing the Headset in its Cradle Whenever you are not using y our headset, you should keep it in its recharge cradle as sho wn in the figure below . It is held firmly in place by a magnet. Note that placing it in its cradle is sometimes called[...]

  • Page 18

    18 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL Connecting to a Desk Phone without a Headset Port If your desk phone does not include any built-in support for adding a headset, then connect the Jabra PRO base between the handset and the desk-phone body as described below . Figure 12: Connect[...]

  • Page 19

    19 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 1. Connect the telephone cord included with your headset (marked with a blue band) fr om the port marked on the Jabra PRO base to the headset port on your desk-phone body . See your desk-phone documentation if you are not sure wher e this port [...]

  • Page 20

    20 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL For Jabr a PRO 9460: 1. The touchscreen wizard pr ompts you to select either a manual or a guided setup, as shown in the figur e below: DESK PHONE Do you prefer a guided (recommended) or manual Desk Phone setup? Manual Guided Figure 15: Manu al[...]

  • Page 21

    21 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL For Jabr a PRO 9465 Duo and Jabra PRO 9470: The touchscreen wizard pr ompts you to select either a manual or a guided setup — see above as described for Jabra PRO 9460. F or both the manual and guided setup procedures , you just need to follo[...]

  • Page 22

    22 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 1. If you have not already done so , then set the clear dial-tone switch as described above . 2. The touchscreen wizar d prompts you to call the Jabra test server . Follow the on-screen instructions. The base will determine the optimal micropho[...]

  • Page 23

    23 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 4. 6 USING A HANDSET LIFTER OR ELEC TRONIC HOOKSWIT CH With traditional desk phones, y ou must lift the handset (or press a desk phone headset button, if present) whenever you want to plac e or receive a call. Ho wever , you can automate this c[...]

  • Page 24

    24 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL CONNECT TO BASE 3. In the (first) CONNECT T O BASE screen, shown left, connect the handset as shown. CONNECT TO BASE 4. In the (second) CONNECT T O BASE screen, shown left, connect the cable with the blue marking to the base port, as indicated [...]

  • Page 25

    25 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL GN1000 Check GN1000 manual to adjust ring detector 9. In the (third) GN1000 screen, shown left, check the GN1000 manual to adjust the ring detector . GN1000 Congratulations, GN1000 installation complete 10. The (fourth) GN1000 screen, shown lef[...]

  • Page 26

    26 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL Connecting to a Load-detect equipped Phone Any load-detect equipped desk phone requires an electronic hookswitch adapter that uses RHL prot ocol. This means that you must select Electronic hookswitch adapter , then RHL for remote call con trol [...]

  • Page 27

    27 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 4.9 CON N EC T IN G Jabra PR O 9465 DU O OR Jabra PR O 9470 TO A MO BI L E PHONE The Jabra PRO 9465 Duo and Jabra PRO 9470 T ouchscreen Bases feature Bluetooth® and can ther efore be used with any mobile phone that also supports Bluetooth® wi[...]

  • Page 28

    28 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 5 . INST ALLING AND RUNNING THE Ja b r a PC SUITE 5.1 Jabra P C S UI T E F EA TU R ES The Jabra PC Suite is a collection of programs tha t support and expand your headset ’ s features. It enables you to: - Control sever al types of softphone [...]

  • Page 29

    29 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL This starts the Jabra Firmwar e Updater , as shown below: Figure 34: Jabr a Firmw are Updater; first screen The Firm ware Updater prog ram provides a wizard that guides y ou through the steps required t o update your Jabra device. It is a stan[...]

  • Page 30

    30 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 6 . DAIL Y USE  CALLING, ANSWERING AND HANGING UP 6. 1 HEADSET C ONTROLS AND INDICA T ORS The Multifunction Button This button is located near the back of the headset. Through a combination of taps, double-taps and presses, you will be able [...]

  • Page 31

    31 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL Note: if the target phone is shown gr eyed out on the touchscreen, it means that the phone has become disconnected. This can only occur with mobile- or softphones and Cisco desk phones. Y ou need to either re- connect the phone or touch another[...]

  • Page 32

    32 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL If you do not hav e a handset lifter or electronic -hookswitch: - open the audio link in one of the ways described abov e for handset lifter or electronic hookswitch. - lift your desk phone handset from the receiv er , setting it aside — or p[...]

  • Page 33

    33 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL V oice-Activated Mobile Phone Dialing (Jabra PRO 9465 Duo and Jabra PRO 9470 Only) This feature r equires that your mobile phone supports the hands-free Bluetooth® wireless technology pr ofile . See your mobile phone’ s documentation for det[...]

  • Page 34

    34 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL T o answer a call from any connected phone: 1. Y ou will hear a ring tone from the target phone, Jabra PRO base and/or headset. In most cases (see below) the touchscreen indicates which phone is ringing and (if possible) show s the incoming pho[...]

  • Page 35

    35 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL T o terminate the current call when no calls are on hold, do one of the follo wing: - For desk phones without a handset lifter or electronic-hookswitch: Place the desk phone handset back onto its r eceiver or press the desk-phone headset butt o[...]

  • Page 36

    36 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL T o go from headset to desk-phone handset: 1. Lift the handset to your ear . 2. Do one of the following: - If you are using a traditional phone without a headset button or electronic hookswitch, then close the audio connection to your headset b[...]

  • Page 37

    37 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL Call waiting Call waiting lets you place a curren t call temporarily on hold to answer another incoming call on the same phone . This feature is a vailable for selected softphones and mobile phones only . Call waiting is provided by y our phone[...]

  • Page 38

    38 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 7. T H E Jabra P R O H E AD S E T This chapter provides in-depth details about the Jabra PRO headset. See also Chapter 3: Product Overview for detailed diagrams. 7.1 HO W TO WE A R TH E HE A DS E T Jabra PRO headsets are available in a variety [...]

  • Page 39

    39 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 7.2 A T T AC HI NG O R D E T A CH I NG A WEA R IN G ST Y LE Note: Jabra PRO 9460 Duo and Jabra PRO 9465 Duo headsets are alwa ys worn as headbands. Attaching the headband 1. Align the mounting surface of the headset with matching socket on the [...]

  • Page 40

    40 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL R L Figure 46: A djusting the ear hook 4. T ake off the ear hook assembly. 5. Align the mounting surface of the headset with the matching socket on the ear-hook attachment. Press the headset assembly firmly onto the outer side of the attachment[...]

  • Page 41

    41 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 3. T urn the headset in the socket to ensure that it is mounted corr ectly. 4. Put on the neckband and headset assembly . 5. T urn the headset boom arm so that the microphone is right in front of the corner of your mouth. See also Section 7.1: [...]

  • Page 42

    42 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL The precise effect of each type of gesture depends on what you ar e currently doing (e.g ., if you are already on a call, which phone is the current target, etc .). The table below summarizes all of the contr ol possibilities presented by the m[...]

  • Page 43

    43 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL Headset Signal T ones Th e he ad set u se s a va ri ety o f so ft to ne s to a le rt y ou t o ev en ts s uc h as a n inc omin g ca ll , mu lt ifu nc ti on bu tt on p re ss es , vo lu me c ha nge s , an d m or e. The se e na bl e yo u to k ee p [...]

  • Page 44

    44 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL Choosing V oice or T ones for T arget indicators The headset is capable of playing either a tone or a human voic e when you change the target phone, thus telling you what the new target is. The human voice is always in English, regar dless of y[...]

  • Page 45

    45 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL Headset state LED when battery level is good LED when battery level is low Pow er turned on Green 100ms Off 100ms Repeats to a total of 4 times Green 100ms Off 100ms Repeats to a total of 4 times Pow er turned off Red 100ms Off 100ms Repeat[...]

  • Page 46

    46 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL How to replace the ba ttery If you begin to notice that y ou get significantly less talk time between battery charges, it might be time to r eplace the battery. T o replace the headset battery : 1. Order a Jabra PRO battery-replacement kit from[...]

  • Page 47

    47 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL How to replace the ba ttery on Jabra PRO 9460 Duo and Jabra PRO 9465 Duo 7. 5 ST A YING WITHIN RANGE Jabr a PR O su pports a ma ximu m ra nge of up to 150m . In pract ice , y ou w ill prob ably fin d the ra nge t o b e som ewha t shorter due to[...]

  • Page 48

    48 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 8. T H E Jabra P R O T O UC H S C R E EN B A S E This chapter describes how to work with the f eatures of the Jabra PRO T ouchscreen Base. See also Chapter 3: Product Overview for detailed diagrams. 8. 1 BASE C ONNEC TIONS AND SETUP For details[...]

  • Page 49

    49 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 8. 3 ST ANDARD OPERA TION During normal operation, the touchscreen shows status inf ormation about your headset, displays the curren t target phone and indicates its status. F rom her e you can answer an incoming call, end the curren t call, ac[...]

  • Page 50

    50 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 8. 4 P AIRING AND C ONNEC TING THE BASE AND HEADSET T o enable secure wireless communication between the Jabra PRO headset and its base, you must pair the two units. Once paired , they will find, connect and communicate with each other as neede[...]

  • Page 51

    51 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL - Speaker volume: enables y ou to adjust the level of the sound you hear . Y ou can also do this using the touch-panel on the side of your headset. If you select this item, the touchscreen displays the speaker v olume adjustment screen, as show[...]

  • Page 52

    52 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL T o v ie w/ ed it t he se tt in gs a va il ab le h er e , t ouch o ne o f t he f ollo wi ng o pt io ns fr om t he D es k P ho ne / P C & Soft ph on e / Mobile Phone menu: - Hold: enables you to put your curr ent call on hold. Once you put a[...]

  • Page 53

    53 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL Figure 56: 4 2 3 1 5 1. Current phone: the phone on which y ou are talking. 2. Caller ID: the incoming call number is shown here , if available. 3. Ringing phone: the phone on which the incoming call is arriving. 4. Acc ept new: touch here — [...]

  • Page 54

    54 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL If you touch the green handset icon shown in the figur e above, y ou put a call on hold. While you have one — or mor e — calls on hold , a plus sig n an d a shad ow a re show n on the tar get phon e ic on, as sh own in t he f igur e b elow:[...]

  • Page 55

    55 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL Note: - An incoming call on background phone whose audio is on hold (following a call c ollision) is NOT shown on the touchscreen. - An incoming call on a phone whose call is merged is shown on the touchscreen. If you open the phone menu (touch[...]

  • Page 56

    56 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL - Disable / Enable audio detection: Determines whether the audio link opens automatically when sound is detected on the USB interface. The equivalent setting is available in the Audio tab f or your Jabra device in Jabra Control C enter . Audio [...]

  • Page 57

    57 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL - Aut. A udio Link Desk Phone / Softphone: touch here to view/edit the setting that determines whether an audio link is automatically opened to the target phone (desk phone or softphone) when you undock the headset. When you select this item, t[...]

  • Page 58

    58 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 8. 1 5 HEADSET DOCKINGOPERA TION Whenever the headset is docked correctly in the base ’ s cradle, the successful electrical connection to the base is indicated by an icon in the touchscr een’ s as shown below: Figure 63: The touchscr een[...]

  • Page 59

    59 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL The basic limit you should be awar e of is the number of headsets in one area before DECT channels are re-used: - 80 headsets for EU DECT (normal audio), or 40 headsets for EU DEC T (wideband audio) - 45 headsets for US DECT (normal audio), or [...]

  • Page 60

    60 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 3. The tou chsc reen sho ws an a ctive soft phon e cal l (tho ugh in r eali ty th ere is n one) . 4. Hold your web conference . When the web conference is o ver , touch the red handset icon to end the PC audio communication (end the pseudo call[...]

  • Page 61

    61 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 9. U S I N G Jabra P R O 9465 DU O O R Jabra P R O 9470 WI T H A MOBILE PHONE Note: this chapter applies only to Jabra PRO 9465 Duo and Jabra PRO 9470. 9.1 Jabra P RO B l ue toot h® SUPPORT The Jabra PRO 9465 Duo and Jabra PRO 9470 Bases featu[...]

  • Page 62

    62 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 3. Y our phone now looks to see if any nearby Bluetooth® devices are adv ertising themselves for pairing. Use your phone’ s controls to identify and select the “ Jabra PRO 9465 Duo/Jabra PRO 9470” device. Y our phone might also ask for t[...]

  • Page 63

    63 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL Consider the figure below: 1. The mobile phone icon is greyed out, indicating that the connection is lost. T o reconnect manually , do the following. 2. T ouch the greyed out mobile phone icon to make it the target. See figure left. Figure 68: [...]

  • Page 64

    64 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 1 0 . RECORDING Y OUR CALLS 10 . 1 ENABLING THE REC ORDING FEA TURE The Jabra PRO 9460/Jabra PRO 70 enables you to r ecord your con versations from y our desk or mobile phone via USB to your PC, using third-party software on your PC. Note: Y ou[...]

  • Page 65

    65 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 10 . 2 USING WINDOW S SOUND REC ORDER TO REC ORD A CONVERSA TION The following is an example of r ecording a conv ersation using the Windows Sound Recorder application. 1. Fr om the W indows Contr ol Panel, open Sound and A udio Devices Propert[...]

  • Page 66

    66 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 1 1 . CALL MERGING AND SWIT CHING 11.1 O VE R V IE W  WH A T IS P OS SI B LE ? Y ou can choose to create a conferenc e call using two or three of the phones to which the base is connected — that is, a confer ence call between you and calle[...]

  • Page 67

    67 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL Figure 77: Y ou accept the incoming call, which puts the softphone c all on audio-hold. 3. The call on your softphone is put on audio-hold (audio link broken in the Jabra base). This is indicated by its yellow handset. The yellow button indicat[...]

  • Page 68

    68 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL Note: If just one of the merged calls — or calls on audio-hold — uses narrowband audio , all of the calls are filtered to narr owband (even if the others use wideband). Once a call’ s audio stream is filtered down t o narrowband audio, it[...]

  • Page 69

    69 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL Figure 84: Displaying the phone menu. 1. Y ou have only one current call — on your mobile phone. Y ou decide that you want to take a break; touch the mobile phone icon to display the Mobile Phone menu, as shown (see the section “Phone menu?[...]

  • Page 70

    70 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 1 2 . F AQS AND TROUBLESHOO TING Q HO W C AN I US E M Y HE AD SE T WIT H MY MO BIL E P HO NE?  Jabra PRO 9465 DU O AN D Jabra PR O 9470 ON L Y . A T o be able to do this , you need t o pair th e Jabra PRO 9465 Duo or Jabra PR O 9470 b ase[...]

  • Page 71

    71 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL Q I H EA R A LOW NO ISE IN TH E H EAD SE T WHE N THE RE I S S ILE NC E A T THE OTHE R E ND? A Y our headset is probably using one of the highest volume settings. Decrease the speaker volume on the headset by sliding your finger down the touch-[...]

  • Page 72

    72 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL Q WH A T IS TH E R AN GE O N THE Jabra P RO 9400 SOLU TIO N? A Jabra PRO 9400 supports a maximum range of up to 150m* (base to headset). In practice, you may find the range to be somewhat shorter due to physical obstructions and electromagneti[...]

  • Page 73

    73 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 1 3 . GE T TING ASSIST ANCE If you are having problems with y our headset solution that are not addressed by the inf ormation in this manual, then please feel free to con tact Jabra technical support at any the locations listed below . 13.1 EU [...]

  • Page 74

    74 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 1 4 . TECHNICAL SPECIFICA TIONS 14.1 AL L Jabra PR O HE AD S E TS Operating envir onment: -10˚C to +55˚C (0˚C to +40˚C when charging); Up to 95% RH non c ondensing Call control: multifunction button supporting answer call, end call, voice-a[...]

  • Page 75

    75 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL Boom style: Flex Microphone: Single noise- cancelling microphone 14.4 Jabra P RO 9460 D UO A ND Jabra PR O 9465 DU O HE AD S E TS W earing style: headband Speakers: 2 (dual mono) Boom style: flex Microphone: single noise- cancelling microphone [...]

  • Page 76

    76 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 14 . 8 T OUCHSCREEN BASE All Jabra PRO bases described in this manual meet the following specifications (model diff erences are noted where relevant). The Jabra PRO 9465 Duo and Jabra PRO 9470 bases also support Bluetooth® , which is specified[...]

  • Page 77

    77 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 14.9 Jabra P RO 9465 D UO A ND Jabra PR O 9470 BA S E B l ue to oth® SUPPOR T In addition to the common specifications listed above , the Jabra PRO 9465 Duo and Jabra PRO 9470 Bases also include Bluetooth® support with the following specifica[...]

  • Page 78

    78 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 15. G LOS S A RY Bluetooth® An open wireless protocol f or exchanging data ov er short distances from fixed and mobile devices, such as mobile phones and headsets. It is primarily designed for low power c onsumption, with a short range (power[...]

  • Page 79

    79 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL USB Bluetooth® adapter Sometimes also called a dongle (see above). A PC must have a Bluetooth® adapt er in order to communicate with other Bluetooth® wireless technology devices . W hile some desktop computers and most recent lapt ops come w[...]

  • Page 80

    80 english Jabra PR O 9460, Jabra P RO 9460 D UO, Jabra P RO 9465 D UO A ND J abra PRO 9470 US ER MA NUAL 32-00685 RevG www.jabra.com © 2010 GN Netcom A /S. All rights reserv ed. Jabra ® is a r egistered trademark of GN Ne tcom A/S. All other tr ademarks included her ein are the property o f their respectiv e owners. The Bluetoo th ® word mark a[...]